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Organizational Commitment n
Objectives. A higher level of organizational commitment for older and more ex-
perienced workers has primarily been explained via exchange theory or a cohort
effect. We use an agency-structure framework to explain that higher levels of com-
mitment result from feelings of control in the workplace. Methods. We examine
this framework using data from a survey of 400 unionized factory workers in the
Midwest. Results. The relationship between organizational commitment and pre-
dictors is affected by worker career stage. Most significantly, the commitment for
older and more experienced workers increases with high levels of autonomy, while
the opposite is true for younger and less experienced workers. Conclusions. When
workers experience greater control at the point of production, they express greater
organizational commitment. Although empowering for older and experienced
workers, having freedom at work can be threatening or destabilizing for the younger
workers, who may prefer more guidance.
n
Direct correspondence to Ted M. Brimeyer, Department of Sociology and Anthropol-
ogy, Georgia Southern University, PO Box 8051, Statesboro, GA 30460. Ted M. Brimeyer
will share all data and coding information with those wishing to replicate the study. We
would like to thank anonymous reviewers for their helpful comments on earlier versions of
the article. This research was part of a study supported by the Alfred P. Sloan Foundation,
Bemis Foundation, and the ILGWU Heritage Foundation.
In the following section we first focus on the literature that examines the
relationship between age, tenure, and affective commitment. Drawing on
qualitative data from our fieldwork, we then offer our control theory to
explain changes in commitment as workers age and gain experience in the
workplace. Using the theory, hypotheses are tested with quantitative data
obtained from 400 factory workers.
Theoretical Framework
Methods
Setting and Data
The setting for the research is a large midwestern factory that employs
approximately 800 unionized workers in three production departments, a
maintenance department, and a shipping department in the manufacturing
of plastic bags. This union plant has a labor-management contract that
provides health insurance, pension, work rules and grievance procedure,
voluntary overtime options, and overtime pay premiums. It is a 24/7 op-
eration with two-thirds of the workers on 12-hour shifts and the remainder
on eight-hour shifts. The plant relies on small-batch manufacturing tech-
niques in the production process. Although workers may do seemingly
routine operations for extended periods, it is common for them to change
their work patterns in the middle of a shift. For example, a worker may be
printing a logo on a retail bag for the first part of a shift, then have to adjust
his or her machine to print a logo on a sandwich bag using different colors.
The ability to change rapidly is required due to the variability in the demand
from different customers and expectations of rapid product delivery.
Conditions in the plant during the period of the study were stable with
regard to job security and industry competition. There was one short-term
Age, Tenure, Resources for Control, and Organizational Commitment 519
layoff of a small number of workers related to declining demand, but there
was also employment growth and the installation of a costly new state-of-
the-art extrusion machine that produces plastic film for all products. The
installation of this new machine was viewed by workers and the union as a
positive indicator of the plant’s standing in the corporate structure. Bi-
monthly meetings between the company president and workers on all shifts
and crews generally focused on the special needs of new customers or
sought-after customers, the rising costs of the petroleum-based chemical
inputs for plastic film, and an emphasis on the importance of maintaining
high quality standards to minimize customer complaints about wrinkles in
the plastic product, poor color of product logos, or defective seals on bags.
In short, there was nothing unusual happening in plant, the industry, or
macro-economic conditions that would affect worker commitment during
the research period.
Data for the analyses were gathered during a four-year project involving
on-site data collection. In the first year, observational data were collected
from 400 hours of informal discussions with workers from all shifts and
crews, five focus group sessions, and group meetings with supervisors and
crew managers. At the end of the first year (December 2002), a question-
naire survey was conducted in the plant. Management gave workers time off
during their shifts in order to complete the survey. Workers who did not
complete the survey in the plant were mailed a copy. In all, 411 workers
completed the survey, for a 58 percent response rate. Respondents and
nonrespondents did not differ on sex, race, marital status, or seniority.
Nonrespondents had a higher mean age (43.0 years) than respondents (39.8
years).
The dependent variable for the analysis is organization commitment,
which has three components, as proposed by Meyer and Allen (1991):
continuance (perceived costs of leaving an organization and a desire to
remain in the organization), normative (feeling of obligation to remain with
an organization), and affective (identification and involvement with the
organization). In this article, we focus on affective commitment as most
relevant for this research because it measures positive feelings of attachment.
We did not use continuance commitment because we believed that it would
be influenced by seniority-based layoff agreements, and we did not use
normative commitment because we believed that such a sentiment seemed
unlikely in a union environment. The Meyer and Allen (1997) affective
commitment scale was used to measure company commitment (a 5 0.74).
The scale has been used in numerous analyses of affective commitment. See
Table 1 for descriptive statistics of all variables used in the analyses.
Independent variables for the analysis consist of career stages, supervisor
support, and autonomy. Career stages are measured in three groups using
both age and tenure based on the work of Super and previous researchers
(Allen and Meyer, 1993; Morrow and McElroy, 1987). Using age, workers
were divided into three groups: o31, 31–44, and 45 and over. There are 97
520 Social Science Quarterly
TABLE 1
Descriptive Statistics
Factor
Variables Mean SD Loading
Organizational commitment (alpha 0.74) 2.57 0.72
a. I would be very happy to spend the rest of my work 2.68 1.19 0.75
life with [company name].
b. I think I could easily become as attached to another 3.70 0.89 0.57
company as I am to this one. R
c. I do not feel like ‘‘part of the family’’ at [company 3.33 1.04 0.71
name]. R
d. I do not feel a strong sense of belonging to [company 2.42 0.98 0.77
name]. R
e. [Company name] has a great deal of personal 3.20 1.03 0.68
meaning for me.
White 0.94 0.23
Male 0.89 0.31
Education 2.70 0.83
Age 39.82 10.78
Tenure 9.66 7.92
Perceived organizational support
1. I expect the new company president to do a good 3.04 0.99
job of representing my interests.
Supervisor support (alpha 5 0.90) 2.97 0.87
1. My supervisor keeps me informed of the things I 3.05 1.04 0.78
need to know to do my job well.
2. My supervisor has expectations of my performance 3.29 1.02 0.76
on the job that are realistic.
3. My supervisor recognizes when I do a good job. 2.94 1.15 0.83
4. My supervisor is understanding when I talk about 3.03 1.03 0.84
personal or family issues that affect my work.
5. My supervisor really cares about the effects that my 2.59 1.08 0.84
work demands have on my personal and family life.
6. My supervisor listens to me and pays attention to my 2.90 1.04 0.88
ideas and concerns.
Job autonomy (alpha 5 0.72) 2.40 0.84
1. I have the freedom to decide what I do on the job. 2.27 0.97 0.88
2. I have a lot of say about what happens at my job. 2.18 0.99 0.82
3. I determine the speed at which I work. 2.75 1.15 0.71
Extrinsic rewards (alpha 5 0.60)
1. The pay I receive at [company name] is good. 2.88 1.00 0.78
2. The job security at [company name] is good. 2.83 1.02 0.71
3. The fringe benefits at [company name] are good. 2.28 0.97 0.75
workers under 31, 151 aged 31–44, and 143 over 44. Using tenure to make
the divisions, groups were formed with those having two or less years
(N 5 72), three to ten years (N 5 173), and ten or more years of service
(N 5 146).
Age, Tenure, Resources for Control, and Organizational Commitment 521
Supervisor support is measured by six questions asking workers their
agreement on a five-point scale if they feel that their supervisor keeps them
informed, has realistic expectations, is understanding about family issues,
and pays attention to worker concerns (a 5 0.90). Job autonomy is mea-
sured using a three-item scale (a 5 0.72). Workers were asked their agree-
ment on a set of items asking if they ‘‘have freedom to decide what to do on
their job,’’ ‘‘have a lot of say in what happens on their job,’’ and if they
determine ‘‘the speed at which [they] work’’ (Fenwick and Olsen, 1986).
We include satisfaction with extrinsic rewards, organizational support,
education, gender, and race in order to control for their possible influence
on commitment. Satisfaction with extrinsic rewards is measured via three
items asking about worker satisfaction with compensation, benefits, and job
security (a 5 0.60). Organizational support, which has been a predictor of
commitment in previous studies (Allen and Meyer, 1993; Eisenberger et al.,
1986; Randall et al., 1999; Shore and Wayne, 1993), is measured with a
single item asking the workers if they believe that the new company pres-
ident will represent their interests. Education is measured using six cate-
gories: less than high school, high school graduate or GED, some college,
two-year degree, or bachelor’s degree or higher. The sample is 89 percent
male and 94 percent white.
TABLE 2
Correlation Matrix: Commitment, Demographic Variables, and Resource Variables
1 2 3 4 5 6 7 8 9 10
1. Commitment —
2. Male 0.012 —
3. White 0.014 0.166 n n —
4. Education 0.181 n n 0.079 0.007 —
5. Org. support 0.272 n n 0.087 0.010 0.038 n n —
6. Tenure 0.155 n n 0.073 0.037 0.064 n n 0.139 n n —
7. Age 0.265 n n 0.124 n 0.058 0.028 0.122 n 0.646 n n —
8. Extrinsic rewards 0.388 n n 0.039 0.024 0.095 0.217 n n 0.117 n 0.222 n n —
9. Supervisor support 0.269 n n 0.072 0.090 0.079 0.138 n n 0.013 0.031 0.227 n n —
10. Autonomy 0.298 n n 0.031 0.034 0.126 n 0.109 n 0.053 0.040 0.253 n n 0.285 n n —
n nn
po0.05; po0.01.
Social Science Quarterly
Age, Tenure, Resources for Control, and Organizational Commitment 523
TABLE 3
Commitment Regressed on Work Experiences by Life-Cycle Stage
Life-Cycle Stages
(1) (2) (3)
b b b
(s.e) (s.e) (s.e)
Employment Cycle
(1) (2) (3)
b b b
(s.e) (s.e) (s.e)
Appendix
b1 b2
t ¼ pffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffi
ðdf1 s1 þ df2 s22 Þ=ðdf1 þ df2 Þ
2
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