XXXXXX

Tel: XXXXXXXXXXXXX / E-Mail XXXXXXXXXXX

http://uk.linkedin.com/in/
Personal Profile:

A well travelled, energetic, dynamic and motivated professional, who specialises in providing a high level of
strategic management planning within the IT, communications and construction industries. Possesses
project direction experience with a proven successful track record of international achievements by delivering
strategies and plans to improve the performance and efficiency of operational activities in complex and time
pressured environments with creativity and innovation.

A pragmatic and proactive team leader with traditional values that has the ability to educate, motivate, inspire
and manage a team to successfully deliver results. An eloquent individual who has extensive negotiation
skills, with a proven ability to seize opportunities, whilst building rapport, trust, and mutual respect at all
levels.

Key Professional Skills and Attributes:

 Knowledge / expertise. Possesses over 25 years of director and project management experience within
the IT and construction industries. Qualified as a PRINCE2 Practitioner.
 Leadership and teamwork. Able to lead teams with confidence, flexibility, and with a good level of
authority. Able to lead with encouragement, great direction and can effectively manage conflict resolution.
 Relationship management. Has extensive exposure to VIP individuals, have previously hosted dinner
events for VIPs. Previously involved in discussion groups within small private VIP groups.
 Project management. Share an understanding and vision of client briefs, able to manage personnel,
handle procurement, manage budgets and project delivery. Recognised as a perfectionist with a keen eye
for design and attention to detail.
 Communication and interpersonal skills. Can confidently communicate effectively with colleagues and
clients both verbally and written.
 Client service. Consistently holds client service of the highest and personal importance to ensure that
clients receive the best service and value by going the extra mile as and when required.
 IT skills. Systems Administrator level for networks and, Telephony, and communications.
 Commercial acumen. Able to go into new territories to explore and open markets. Able to conduct
thorough market resarch and SWOT analysis in new territiroies.
 Problem solving and organization. Able to think logically and devise contingency plans with good
negotiation and maneuverability to complete projects.
 Emotional intelligence. Able to work alongside colleagues and clients from a variety of cultures and
backgrounds with undestanding and empathy.
 Languages. Can confidently speak English, French, Urdu and Hindi.

Career History:

XXXXXXXXXXXXX, London 2004 – Present

Company Director
 Providing highly tailored and bespoke IT and communications solutions to SMEs.
 Providing specific services and products in the way of support and management of IT infrastructure, roll
out new IT software and hardware through client expansion or contraction.
 Streamlining and maintaining the management of client’s IT infrasturucre.
 Responsible for troubleshooting various IT scenarios.
 Handling the storage of data for client’s IT systems.
 Act as the client’s IT department with a view assist them in their expansion for growth.
 Consulting SMEs on IT compliance to ensure best practice for structural and health and safety.
 Key clients include:

XXXX, London 2011 – Present

Project Director & Business Development
 Provide hardware and IT solutions to the SME marketplace.
 Facilitate as a project director on newly won contracts by directing the implementation of solutions.
 Liaise with new and existing clients to offer new solutions.
 Responsible for building long-term business based on relationship.
 Key clients include,
XXXXXX, London 2000 – 2004
Project Director
 Provided tailored IT support, Telephony and managements for SMEs.
 Facilitated in the roll out of IT projects commissioned by SMEs.
 Assited in the capture of new clients by easily displaying level of product knowledge.
 Key clients include,

XXXXXXXXXXXXXXX, London 1997 – 2000

Junior Technician / Senior Technician / Systems Administrator
 Responsible for providing an excellent level of service by troubleshooting IT issues for our clients.
 Bring in small corporate clients to install and maintain computer systems running on Microsoft and Apple
platforms and providing maintenance.
 Developing from peer to peer networks and placed them onto category 5 networks and online.
 Gave support to an independent ISP – Portland Communications.

Education and Qualifications:

Hobbies and Interest:

References Available Upon Requests