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• Restaurant Manager
Blue Frog Media Pvt Ltd
(Food & Beverages industry)
October 2007 — June 2008 (9 months)
Managing Food & Beverage operations for Live Music Club, leading team of 40 staff and other
ancillary operation.
∪ Driving efforts for improving the sales, service and production at the unit, with adherence to industry
and company standards.
∪ Functioning in the capacity of Unit Head, looking after Staff management, Safety and hygiene
regulation, budgeting costing, invoicing, client handling.
∪ Have been involved in instituting a growth-oriented culture, providing training to team members.
• Restaurant Manager
The Taj Mahal Palace and Tower, Mumbai
(Public Company; Hospitality industry)
July 2001 — September 2007 (6 years 3 months)
Restaurant Manager, Golden Dragon (Since Apr’07)
Have been effectively executing policies & standard operating procedures for attaining absolute
customer delight.
∪ Played a major role in implementing training schedules and coordinating training programmes in the
areas of Wine Training, Cross Cultural sensitization for associates.
∪ Recognised for high level of conviction in executing operations; entrusted with contingency
management responsibilities, and coming up with viable solutions to demanding situations.
∪ Hold the distinction for conceptualizing new events and handling special projects which included--
redesigning the service dispense bar and back area; & introducing new dimsum menu.