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Competency
Computer Hardware Servicing NC II
standard:
Unit of
Install Computer Systems and Networks
competency:
Portfolio
Written
The evidence must show that the trainee can…
Plan and prepare installation to ensure OH&S
policies and procedures are followed; the work is
appropriately sequenced in accordance with
requirements.
Consult appropriate personnel to ensure the
work is coordinated effectively with others involved
on the work site.
Obtain devices / systems in accordance with
established procedures and to comply with
requirements.
Document No.
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Hardware Servicing Page 1 of 17
NC II Developed by:
Romilan D. Ubalde Revision # 01
Check preparatory work to ensure no unnecessary
damage has occurred and complies with
requirements.
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Test devices / systems and/or installation to
determine whether it conforms to requirements.
Return parts, and/or connections removed for the
purpose of testing to pre-test conditions in
accordance with established procedures.
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DEMONSTRATION
Trainee’s name:
Assessor’s name:
Competency
Assessment:
Qualification:
Date of assessment:
Time of assessment:
Instructions
Given the necessary tools, materials and equipment, you are required to
install computer system and networks in accordance with the established
standards.
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Obtain materials necessary to complete the work in
accordance with established procedures and
checked against job requirements.
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Undertake final inspections to ensure the installed
devices / systems conform to requirements.
Forward documentation in relation to the test to
appropriate personnel and/or authority in
accordance with requirements.
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Instructions for Demonstration: for the trainees
Qualification
Unit of Competency
General Instruction:
Given the necessary tools, materials and equipment, you are required to
install computer system and networks in accordance with the established
standards.
Specific Instruction:
QUESTIONING TOOL
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Satisfactory
Questions to probe the candidate’s underpinning knowledge
response
Extension/Reflection Questions Yes No
1. How can we prevent improper discharge of static electricity?
2. What is a proper work place?
3. How can we differentiate mainframe computers to super
computer?
Safety Questions
4. What is the main goal of occupational and health safety
program?
5. What type of electrical environment where the equipments
are subjected to operating conditions?
6. What is the required power rating of a power supply?
Contingency Questions
7. What would tell to if your co-worker if he doesn’t wear his
Personal Protective Equipment at work?
8. What would we do if anti-static wrist strap is not available?
9. Can we install a Double Data Ram (DDR) to a Double Data
Ram 2 (DDR2) memory slots? If no, why?
Job Role/Environment Questions
10. How can we demonstrate the proper handling of computer
components?
11. Where can you install the video card?
12. What applet is use to create a backup on your computer
system?
Rules and Regulations
13. Why safety is everybody’s concern?
14. What is the maximum length of Unshielded Twisted Pair
(UTP) cable on a TCP/IP network?
15. Why Central Processing Unit (CPU) is consider as the brain
of a computer system?
The candidate’s underpinning Satisfactory Not
knowledge was: Satisfactory
ANSWER KEY
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QUESTIONING TOOL
1. Static electricity can be prevented by using anti static wrist strap and
touching any grounded material/equipment.
5. Hostile environment
7. Don’t allow him to enter to the work area and explain him the risk and
importance of personal protective equipment at work.
9. No, because the DDR ram are not compatible to DDR2 slots.
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d. Turn off and disconnect all peripherals.
e. Do not disassemble parts other than those specified in the
procedure.
f. Label any cable connectors before disconnecting. Note where the
connector goes and in what position it was installed.
g. Take care when connecting or disconnecting cables. A damaged
cable can cause a short in the electrical circuit.
h. When installing a cable, route the cable so it is not pinched by
other components and is out of the path of the system unit
cover.
i. Prevent damage to the connectors by aligning connector pins
before you connect the cable. Misaligned connector pins can
cause damage to system components at power-on.
j. When disconnecting a cable, always pull on the cable connector
or strain-relief loop, not on the cable itself.
11. We can install video card at the video graphic adapter (VGA) slot for
older model and PCI-e (peripheral component interconnect-express)
slot for newer models.
12. Backup and restore.
13. Because safety is life.
14. 100 meters
15. Because it is the main processing chip of the computer system
TABLE OF SPECIFICATION
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# of
Objectives/Content Knowledge Comprehension Application
items/
area/Topics memorize Theory skill
% of test
Obtain devices /
systems in
accordance with
established 2 2
procedures and to
comply with
requirements.
Determine location in
which devices /
systems are to be 1 2 3
installed from job
requirements.
Undertake on-going 1
checks of the quality
of the work in 1 2
accordance with
established
procedures.
Written Exam
a. Multiple Choice:
10. Small application that performs one specific task that runs within
the scope of a larger program.
a. System Configuration c. Backup and Restore Center
b. Parental Control d. Applet
b. Matching Type
Column B
1 2 3 a. PCI Slots
4 c. PCI – Express
5 d. IDE Connector
e. CMOS Chipset
f. SATA connector
g. CPU Socket
6
h. FDD connector
i. Memory slots
10 9 8 7
j. North bridge chipset
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Answer Key
a. Multiple Choice:
1. D
2. B
3. C
4. B
5. D
6. D
7. A
8. C
9. C
10. D
b. Matching type
1. A
2. E
3. C
4. G
5. I
6. B
7. D
8. H
9. J
10. F
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Inventory of Training Resources
As per
Non Print Resources As per TR Gap Remarks
Inventory
Instructional Video CDs 10 pieces 10 pieces Complied
Device Driver Installer 10 pieces 10 pieces Complied
Instructional Power Point 10 pieces 5 pieces To be
5
Presentation purchased
Internet Connection 1
As per
Tools As per TR Gap Remarks
Inventory
Screwdriver (standard) 10 pieces 10 pieces Complied
Screwdriver (Philips) 10 pieces 10 pieces Complied
Long nose pliers 10 pieces 10 pieces Complied
Mechanical pliers 10 pieces 10 pieces Complied
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Electronic tester 10 units 12 units Complied
Crimping tools 5 pieces 15 pieces Complied
Soldering gun 10 pieces 10 pieces Complied
Solder sucker 10 pieces 5 pieces Complied
Lead 1 spool 1 spool Complied
To be
Wire stripper 5 pieces 3 pieces 2
purchased
As per
Equipment As per TR Gap Remarks
Inventory
Computer with peripherals 10 sets 18 sets Complied
Computer tables and chair
10 sets 10 sets Complied
(ergonomic)
Internet subscription 1 unit 1 unit Complied
Uninterruptible Power Supply To be
10 units 2 units 8
(UPS) purchased
Hub / Switch 1 unit 3 unit Complied
Modem 1 unit 1 unit Complied
Fax machine 1 unit 0 unit Complied
PC Video camera 1 unit 1 unit Complied
To be
External CD writer 2 units 1 units 1
purchased
To be
External zip drive 2 units 0 units 2
purchased
scanner 2 units 2 units Complied
To be
printers 2 units 1 units 1
purchased
Flash disk / Memory stick 2 pieces 2 pieces Complied
Document No.
Date Developed:
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NC II Developed by:
Romilan D. Ubalde Revision # 01