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Evidence Plan

Competency
Computer Hardware Servicing NC II
standard:
Unit of
Install Computer Systems and Networks
competency:

Demonstration & Questioning


Observation & Questioning
Ways in which evidence will be collected:

Third party Report

Portfolio

Written
The evidence must show that the trainee can…
Plan and prepare installation to ensure OH&S
policies and procedures are followed; the work is
appropriately sequenced in accordance with 
requirements.
Consult appropriate personnel to ensure the
work is coordinated effectively with others involved 
on the work site.
Obtain devices / systems in accordance with
established procedures and to comply with 
requirements.

Determine location in which devices / systems are


to be installed from job requirements. 
Obtain materials necessary to complete the work in
accordance with established procedures and 
checked against job requirements.

Obtain tools, equipment and testing devices


needed to carry out the installation work in
accordance with established procedures and 
checked for correct operation and safety.

Document No.
Date Developed:
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NC II Developed by:
Romilan D. Ubalde Revision # 01
Check preparatory work to ensure no unnecessary
damage has occurred and complies with 
requirements.

OH&S policies and procedures for installing


devices/systems are followed.

Install devices / systems in accordance with
requirements, without damage or distortion to the 
surrounding environment or services.

Carry out variation to devices / systems


installation in accordance to customer/client 
requirements.

Terminate and connect devices / systems in


accordance with requirements. 
Respond to unplanned events or conditions in
accordance with established procedures. 
Obtain approval in accordance with established
procedures from appropriate personnel before any 
contingencies are implemented.

Undertake on-going checks of the quality of the


work in accordance with established procedures. 

Follow OH&S policies and procedures. 


Check circuits and systems as being isolated where
necessary using specified testing procedures. 
Store parts or connections of the installation or
service that are removed in order to conduct the
test to protect against loss or damage and in 
accordance with established procedures.
Respond unplanned events or conditions to in
accordance with established procedures. 
Implement approval is obtained in accordance with
established procedures from appropriate personnel 
before any contingencies.

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NC II Developed by:
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Test devices / systems and/or installation to
determine whether it conforms to requirements. 
Return parts, and/or connections removed for the
purpose of testing to pre-test conditions in 
accordance with established procedures.

Undertake final inspections to ensure the installed


devices / systems conform to requirements. 
Forward documentation in relation to the test to
appropriate personnel and/or authority in 
accordance with requirements.

NOTE: *Critical aspects of competency

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DEMONSTRATION

Trainee’s name:
Assessor’s name:
Competency
Assessment:
Qualification:
Date of assessment:
Time of assessment:
Instructions
Given the necessary tools, materials and equipment, you are required to
install computer system and networks in accordance with the established
standards.

Materials and Tools:


Computer manufacturer’s manual
Software applications
RJ 45
UTP cable
Contact cleaner
Screwdriver (Philips)
Long nose pliers
Electronic tester
Crimping tools
Soldering gun
Solder sucker
Switch
P to show if evidence
During the demonstration did the trainees: is completed with
portfolio
Yes No N/A
Consult appropriate personnel to ensure the work
is coordinated effectively with others involved on
the work site.

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NC II Developed by:
Romilan D. Ubalde Revision # 01
Obtain materials necessary to complete the work in
accordance with established procedures and
checked against job requirements.

Obtain tools, equipment and testing devices needed


to carry out the installation work in accordance
with established procedures and checked for
correct operation and safety.
Check preparatory work to ensure no unnecessary
damage has occurred and complies with
requirements.
Install devices / systems in accordance with
requirements, without damage or distortion to the
surrounding environment or services.
Terminate and connect devices / systems in
accordance with requirements.
Respond to unplanned events or conditions in
accordance with established procedures.
Obtain approval in accordance with established
procedures from appropriate personnel before any
contingencies are implemented.
Check circuits and systems as being isolated where
necessary using specified testing procedures.
Store parts or connections of the installation or
service that are removed in order to conduct the
test to protect against loss or damage and in
accordance with established procedures.

Respond unplanned events or conditions to in


accordance with established procedures.

Implement approval is obtained in accordance with


established procedures from appropriate personnel
before any contingencies.

Return parts, and/or connections removed for the


purpose of testing to pre-test conditions in
accordance with established procedures.

Document No.
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NC II Developed by:
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Undertake final inspections to ensure the installed
devices / systems conform to requirements.
Forward documentation in relation to the test to
appropriate personnel and/or authority in
accordance with requirements.

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Instructions for Demonstration: for the trainees

Specific Instruction for the Candidate

Qualification

Unit of Competency

General Instruction:

Given the necessary tools, materials and equipment, you are required to
install computer system and networks in accordance with the established
standards.

Specific Instruction:

At the end of the 2 hours, the trainees must be able to:

1. Identify the occupational health and safety procedures.

2. Prepare tools, equipments and materials necessary to assemble


computer system and networks.

3. Configure computer system.

4. Respond to unplanned events.

5. Obtain approval from appropriate personal in accordance to


established procedures.

QUESTIONING TOOL
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Satisfactory
Questions to probe the candidate’s underpinning knowledge
response
Extension/Reflection Questions Yes No
1. How can we prevent improper discharge of static electricity?  
2. What is a proper work place?  
3. How can we differentiate mainframe computers to super
computer?  
Safety Questions
4. What is the main goal of occupational and health safety  
program?
5. What type of electrical environment where the equipments  
are subjected to operating conditions?
6. What is the required power rating of a power supply?  
Contingency Questions
7. What would tell to if your co-worker if he doesn’t wear his  
Personal Protective Equipment at work?
8. What would we do if anti-static wrist strap is not available?  
9. Can we install a Double Data Ram (DDR) to a Double Data  
Ram 2 (DDR2) memory slots? If no, why?
Job Role/Environment Questions  
10. How can we demonstrate the proper handling of computer  
components?
11. Where can you install the video card?  
12. What applet is use to create a backup on your computer  
system?
Rules and Regulations  
13. Why safety is everybody’s concern?  
14. What is the maximum length of Unshielded Twisted Pair  
(UTP) cable on a TCP/IP network?
15. Why Central Processing Unit (CPU) is consider as the brain  
of a computer system?
The candidate’s underpinning  Satisfactory  Not
knowledge was: Satisfactory

ANSWER KEY

Document No.
Date Developed:
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NC II Developed by:
Romilan D. Ubalde Revision # 01
QUESTIONING TOOL

1. Static electricity can be prevented by using anti static wrist strap and
touching any grounded material/equipment.

2. A proper workplace is a well-ventilated area, conducive for


troubleshooting, and organized.

3. Mainframes are powerful multi-user computer capable of supporting


many hundreds or thousands of users simultaneously while
supercomputers are very expensive and are employed for specialized
applications only.

4. The main goal of occupational and health safety program is to foster a


safe work environment.

5. Hostile environment

6. 550 watts and above

7. Don’t allow him to enter to the work area and explain him the risk and
importance of personal protective equipment at work.

8. Touch any grounded materials, equipment or appliance.

9. No, because the DDR ram are not compatible to DDR2 slots.

10. Answer can be:


a. Keep any component in an anti-static bag until you actually
install it to the computer.
b. Hold the component by its edge to avoid touching any terminals
or parts.
c. To store or carry any component, place it in an anti-static bag.

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d. Turn off and disconnect all peripherals.
e. Do not disassemble parts other than those specified in the
procedure.
f. Label any cable connectors before disconnecting. Note where the
connector goes and in what position it was installed.
g. Take care when connecting or disconnecting cables. A damaged
cable can cause a short in the electrical circuit.
h. When installing a cable, route the cable so it is not pinched by
other components and is out of the path of the system unit
cover.
i. Prevent damage to the connectors by aligning connector pins
before you connect the cable. Misaligned connector pins can
cause damage to system components at power-on.
j. When disconnecting a cable, always pull on the cable connector
or strain-relief loop, not on the cable itself.

11. We can install video card at the video graphic adapter (VGA) slot for
older model and PCI-e (peripheral component interconnect-express)
slot for newer models.
12. Backup and restore.
13. Because safety is life.
14. 100 meters
15. Because it is the main processing chip of the computer system

TABLE OF SPECIFICATION

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  # of
Objectives/Content Knowledge Comprehension Application
items/
area/Topics memorize Theory skill
% of test

Plan and prepare


installation to ensure
OH&S policies and
procedures are
followed, the work is 1 2 3
appropriately
sequenced in
accordance with
requirements.

Obtain devices /
systems in
accordance with
established 2 2
procedures and to
comply with
requirements.

Determine location in
which devices /
systems are to be 1 2 3
installed from job
requirements.

OH&S policies and


procedures for
installing 2 1
3
devices/systems are
followed.
Carry out variation to
devices / systems
installation in 1 2 3
accordance to
customer/client
requirements.

Undertake on-going 1
checks of the quality
of the work in 1 2
accordance with
established
procedures.

Follow OH&S policies 2 2


Document No.
and procedures. Date Developed:
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systems and/or NC II Developed by:
installation to 2
Revision # 01 2
Romilan D. Ubalde
determine whether it
conforms to
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NC II Developed by:
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Technical Education and Skills Development Authority
Regional Training Center – Tagoloan
Tagoloan, Misamis Oriental

Written Exam

a. Multiple Choice:

Choose the letter that corresponds to the correct answer.

1. A cross-disciplinary area concerned with protecting the safety,


health and welfare of people engaged in work.
a. Non-Hostile Environment c. Hostile Environment
b. Work Station d. Occupational health and safety

2. A personal protective equipment used to prevent static electricity.


a. Safety shoes c. ear plug

b. wrist strap d. Gloves

3. A computer hardware that keeps the data or its contents regardless


if the power is turned off or if the storage device is moved to
another computer.
a. Input devices c. Permanent storage
b. Output devices d. Working storage
4. It converts analog to digital and vice versa.
a. External HDD c. USB Flash Drive
b. MODEM d. DVD
5. An expansion card that allows television signals to be received by a
computer.
a. Sound Card c. Network Card
b. Video Card d. TV Tuner Card
6. The main power source of the computer system.
a. CMOS Battery c. AVR

b. UPS d. Power Supply Unit

7. Which of the following is the example of an input device?


a. Keyboard c. RAM
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b. MODEM d. USB Flash Disk

8. A collection of software that manages computer hardware


resources and provides common services for computer programs
a. Interface c. Operating system
b. Kernel d. Hardware

9. It has intelligence that can inspect data packets, determine the


source and destination of each packet, and can forward packet
appropriately.
a. Hub c. Network Switch
b. Network Router d. MODEM

10. Small application that performs one specific task that runs within
the scope of a larger program.
a. System Configuration c. Backup and Restore Center
b. Parental Control d. Applet

b. Matching Type

Match the parts of the mother board to the terms in Column B.

Column B

1 2 3 a. PCI Slots

b. Main Power connector

4 c. PCI – Express

5 d. IDE Connector

e. CMOS Chipset

f. SATA connector

g. CPU Socket
6
h. FDD connector

i. Memory slots
10 9 8 7
j. North bridge chipset
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Answer Key

a. Multiple Choice:

1. D
2. B
3. C
4. B
5. D
6. D
7. A
8. C
9. C
10. D

b. Matching type
1. A
2. E
3. C
4. G
5. I
6. B
7. D
8. H
9. J
10. F

Document No.
Date Developed:
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NC II Developed by:
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Inventory of Training Resources

Resources for presenting instruction


As per
 Print Resources As per TR Gap Remarks
Inventory
Computer manufacturer’s manual 10 pieces 15 pieces Complied
CBLM 10 pieces 5 pieces 5 Reproduced
Magazines 10 pieces 10 pieces Complied
Journals 10 pieces 0 10 Complied

As per
 Non Print Resources As per TR Gap Remarks
Inventory
Instructional Video CDs 10 pieces 10 pieces Complied
Device Driver Installer 10 pieces 10 pieces Complied
Instructional Power Point 10 pieces 5 pieces To be
5
Presentation purchased
Internet Connection 1

Resources for Skills practice of Competency #1 ______________________________


As per
 Supplies and Materials As per TR Gap Remarks
Inventory
Software applications 10 sets 10 sets Complied
Network OS software 2 sets 2 sets Complied
RJ 45 50 pieces 50 pieces Complied
UTP cable 1 box 1 box Complied
Contact cleaner 1 can 1 can Complied
Whiteboard 1 piece 1 piece Complied

As per
 Tools As per TR Gap Remarks
Inventory
Screwdriver (standard) 10 pieces 10 pieces Complied
Screwdriver (Philips) 10 pieces 10 pieces Complied
Long nose pliers 10 pieces 10 pieces Complied
Mechanical pliers 10 pieces 10 pieces Complied

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Electronic tester 10 units 12 units Complied
Crimping tools 5 pieces 15 pieces Complied
Soldering gun 10 pieces 10 pieces Complied
Solder sucker 10 pieces 5 pieces Complied
Lead 1 spool 1 spool Complied
To be
Wire stripper 5 pieces 3 pieces 2
purchased

As per
 Equipment As per TR Gap Remarks
Inventory
Computer with peripherals 10 sets 18 sets Complied
Computer tables and chair
10 sets 10 sets Complied
(ergonomic)
Internet subscription 1 unit 1 unit Complied
Uninterruptible Power Supply To be
10 units 2 units 8
(UPS) purchased
Hub / Switch 1 unit 3 unit Complied
Modem 1 unit 1 unit Complied
Fax machine 1 unit 0 unit Complied
PC Video camera 1 unit 1 unit Complied
To be
External CD writer 2 units 1 units 1
purchased
To be
External zip drive 2 units 0 units 2
purchased
scanner 2 units 2 units Complied
To be
printers 2 units 1 units 1
purchased
Flash disk / Memory stick 2 pieces 2 pieces Complied

Document No.
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NC II Developed by:
Romilan D. Ubalde Revision # 01

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