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  • YOCC-Features/ Benefits/ Advantages For UNNATI VEHICLES PVT. LTD

    Загружено:

    Venkatesh Padarthi
    24 просмотров2 страницы
    YOCC provides cost-effective automated call center solutions for automobile dealerships with various features and benefits. Key features include a single pilot number that can handle multiple operations, support for multiple languages, and 24/7 call attendance. Benefits are reduced costs, improved customer service through features like automatic call routing, and monitoring tools for management like detailed call logs and reports.

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    YOCC provides cost-effective automated call center solutions for automobile dealerships with various features and benefits. Key features include a single pilot number that can handle multiple operations, support for multiple languages, and 24/7 call attendance. Benefits are reduced costs, improved customer service through features like automatic call routing, and monitoring tools for management like detailed call logs and reports.

    Авторское право:

    © All Rights Reserved
    Скачайте в формате PDF, TXT или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    24 просмотров2 страницы

    YOCC-Features/ Benefits/ Advantages For UNNATI VEHICLES PVT. LTD

    Загружено:

    Venkatesh Padarthi
    YOCC provides cost-effective automated call center solutions for automobile dealerships with various features and benefits. Key features include a single pilot number that can handle multiple operations, support for multiple languages, and 24/7 call attendance. Benefits are reduced costs, improved customer service through features like automatic call routing, and monitoring tools for management like detailed call logs and reports.

    Авторское право:

    © All Rights Reserved
    Скачайте в формате PDF, TXT или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    из 2

    YOCC- Features/ Benefits/ Advantages for UNNATI VEHICLES PVT. LTD.

    It has been our effort & endeavour to provide cost effective Automated Call Center Solutions YOCC for AUTOMOBILE DEALERSHIPS.
    S.NO Features Advantages Benefits
    1 Exclusive Pilot YOCC Number Brand Identity Easy to Remember
    Single Number Handles all operations: sales,
    service, finance, customer care, media
    2 Single Number for Multiple advertising Cost cutting tool
    Operations
    3 Multiple Call Attendance Facility No Busy Tone/No Engage Tone/No Call Waiting Not a single call is missed
    4 Multiple Language Support Caller can have his/her own preferred regional More personalized touch
    Language
    5 Quantification of Advertisement Detailed reports of calls coming from Helps in selection of advertisement media
    Advertisements based on adv. response report
    6 Automatic Database Generation Every incoming business call recorded Your own trusted in-house database, which
    can be used for future communications
    7 Time / Call Routing Call routing to various departments Hustle free mode for the caller to reach the
    concern person
    8 Detailed Call Log Details of all incoming calls Monitoring tool for top management
    9 Hot Call Transfer* -Phone Number: Calls can be transferred to Employee can take call from anywhere while
    Landline/Mobile department/SM/DGM/MD/admin performing other routine work

    10 Instant Notification via SMS Alerts the employee Instant response to the caller for his enquiry
    11 Automated Information Menus Automated Voice Response for Caller Gives a professional and personalized feel to
    the caller
    12 Functional 24 X 7 X 365 Active 24X7, so no call is missed 24X7 enquiry system which is robust and
    scalable
    13 Live Call Report & Mobile App. Top management can view call report from Great monitoring tool for management
    anywhere, anytime
    14 Download Daily Conversations - Voice Log Hear what your staff has spoken to Check the commitments of the staff
    Clients regards to commitments and product
    15 No Infrastructure Required No extra setup is required Cost saving
    16 No Manpower Required No extra staff required Value addition

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