i-TECH COMPUTER EDUCATION BAGO CITY, INC.

Senior High School

th
4 Quarter Examination
Computer Servicing and Maintenance

Name:____________________________________________ _ Date:_________________ Score:_________

Grade and Section:____________________________________ Proctor :______________________________

GENERAL INSTRUCTIONS: Read and understand the directions carefully. Write your answers on your test booklet.
Strictly NO ERASURES!

I. IDENTIFICATION: Read the questions carefully and choose the best answer on the box below.

A. Predictive Maintenance G. Backing-up

B. Corrective Maintenance H. Anti-Spyware
C. Preventive Maintenance I. Firewall
D. Virus J. Anti-virus
E. Spyware
F. Worms

1. It is a predetermined work perform to a schedule with the aim of preventing the wear and tear or sudden
failure.
2. It is sometimes called "repair" is conducted to get equipment working again.
3. It tends to include direct measurements of the item.
4. It is conducted to keep equipment working and/or extend the life of the equipment.
5. It is a Windows maintenance utility designed to free up space on a computer hard drive.
6. Consolidate fragmented files and folder in your computer's hard disk, so that each occupies a single,
contiguous space on the volume.
7. It helps monitor incoming and outgoing traffic ,but it only protects your computer from worms, not virus and
spywares.
8. It is a computer software that is installed secretly on a personal computer to intercept or take partial control
over the user's interaction to computer, without the users informed consent.
9. File that has ability to travel and replicate without the users help.
10. Important in case your hard drive fails or is corrupted.
11. It is a program that comes with your Antivirus but it wouldn’t hurt to have another.
12. It install a name brand product . Have it install updates regularly, whether that be daily or weekly.
13. It is a file that attaches itself to another file or program so that is can be sent from computer to computer.
14. It is usually a .exe or executable, so it can only infect a computer if a user opens the file.
15. It is utilized as a key logger or a via web history.

II. MULTIPLE CHOICE: Read the statement carefully. Choose the letter of the correct answer.
16. It is an electromechanical data storage that uses magnetic storage to store and retrieve digital information.
a. UPS b. hard dive c. CPU d. memory card
17. It divides hard drive into a logical subdivisions which are seen by the operating system as separate logical
hard disks
a. Low-level format b. partitioning c. high-level format d. interleaving
18. It organizes both size of each platter into track and sectors to define where items will be stored on the disk.
a. Low-level format b. partitioning c. high-level format d. interleaving
19. It defines the file allocation table for each partition, which is a table of information use to locate files on the
disk.
a. Low-level format b. partitioning c. high-level format d. interleaving
20. It allows the read/write head to use the rotation of the disk to its advantage.
a. Low-level format b. partitioning c. high-level format d. interleaving
21. It converts mains AC to low-voltage regulated DC power for the internal components of the computer.
a. UPS b. hard drive c. power supply d. RAM
 22. It is connected between live and neutral ground and lead electrical shock to ground.
a. ATX b. Y-type capacitor c. AT d. choke coils
23. It controls the input current of the power supply and changes the phase shift between the current and
voltage.
a. electrolytic capacitor b. choke coils c. Y-type capacitor d. ATX
24. it is a kind of power supply that has a 2-6 pin connectors that supply power to the motherboard.
a. ATX b. AT c. AC d. DC
25. It is a kind of power supply that has a 20-pin connector to mainboard power.
a. ATX b. AT c. AC d. DC
26. It has a 24-pin connector like the ATX power supply.
a. ATX b. ATX 2.0 c. AC d. AT
27. It is used to suppress common mode noise.
a. electrolytic capacitor b. choke coils c. Y-type capacitor d. ATX
28. It is a circular disk on which magnetic data is stored in a hard drive.
a. Read/write head b. actuator c. spindle d. platter
29. It is a Windows maintenance utility designed to free up space on a computer hard drive.
a. Disk defragmenter b. hard drive c. disk clean-up d. floppy disk
30. . it is a consolidated fargmented files and folder in your computer's hard disk, so that each occupies a single,
contiguous space on the volume.
a. Disk defragmenter b. hard drive c. disk clean-up d. floppy disk

III. COMPLETE THE PROCESS

31-35. Complete the Steps for disk clean up
Navigate to ____________>___________> ____________>_____________>____________

36-40. Complete the Steps for disk defragmentation

Navigate to ____________>___________>_____________>_____________>____________

IV. APPLICATION: What are the Hard drive components?

42. 43.
41.
44.

46.

49-50.

48.
45.

47.

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“Wala dito si Chito, wala dito si Kiko,
wala rin dito si Gloc 9, pero
nagbabagsakan dito.”