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Human Resource Management involves management functions like planning, organizing, directing and controlling
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Among the five Ms of management, i.e., men, money, machines, materials, and methods, HRM deals about the first M, which is men. It is believed th
the five Ms, "men" is not so easy to manage. "every man is different from other" and they are totally different from the other Ms in the sense that men
possess the power to manipulate the other Ms. Whereas, the other Ms are either lifeless or abstract and as such, do not have the power to think and
decide what is good for them.
Therefore, human resource management is meant for proper utilisation of available skilled workforce and also to make efficient use of existing huma
resource in the organisation. The best example in present situation is, construction industry has been facing serious shortage of skilled workforce. It i
expected to triple in the next decade from the present 30 per cent, will negatively impact the overall productivity of the sector, warn industry experts.
Today many experts claim that machines and technology are replacing human resource and minimizing their role or effort. However, machines and
technology are built by the humans only and they need to be operated or at least monitored by humans and this is the reason why companies are alw
hunt for talented, skilled and qualified professionals for continuous development of the organization.
Therefore humans are crucial assets for any organisation, although today many tasks have been handing over to the artificial intelligence but they lac
judgement skills which cannot be matched with human mind.
“Our progress as a nation can be no swifter than our progress in education. The human mind is our fundamental resource.”
- John F. Kennedy (35th President of the United S
Edwin Flippo defines- Human Resource Management as “planning, organizing, directing, controlling of
procurement, development, compensation, integration , maintenance and separation of human resources to
the end that individual, organizational and social objectives are achieved.”
The National Institute of Personal Management (NIPM) of India has defined human resources –
personal management as “that part of management which is concerned with people at work and with their
relationship within an enterprise. Its aim is to bring together and develop into an effective organization of the
men and women who make up enterprise and having regard for the well – being of the individuals and of
working groups, to enable them to make their best contribution to its success”.
According to Decenzo and Robbins, “Human Resource Management is concerned with the people dimension” in management. Since every organ
is made up of people, acquiring their services, developing their skills, motivating them to higher levels of performance and ensuring that they continue
maintain their commitment to the organization is essential to achieve organsational objectives. This is true, regardless of the type of organization –
government, business, education, health or social action”.
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The U.S. Office of Personnel Management (OPM) is the world's largest HR department. OPM provides Human Resource services for the federal
governments workforce of nearly 2.8 million workers. It's staff carry out the tasks to recruit, interview, and promote employees; oversee merit pay, ben
and retirement programs; and ensure that all employees and applicants are treated fairly and according to the law.
Managers?
Why are these concepts and techniques important to all managers? ' Perhaps it's easier to Father of Human resource
answer this by listing some of the personnel mistakes you don't want to make while managing. management
For example, you don't want to:
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5. Have your company taken to court because of discriminatory actions
6. Have your company cited under federal occupational safety laws for unsafe practices
7. Have some employees think their salaries are unfair and inequitable relative to others in
the organization
8. Allow a lack of training to undermine your department's effectiveness
9. Commit any unfair labor practices
Human resource management see employees from the perspective as a most valuable resources for the organisation and they consider their employ
as assets and capital for their organisation. Motivating employees is a basic feature of human resource management in contrast with personal
management. Main principle of the Human resource management is to see what should be given to an employee for extracting the desired
Hr Managers always encourage participation of employees in decision making and their suggestions are most valued. Flexibility in work, welfare and
life balance to employees is high priority for Hr managers and they show much more concern towards employee issues. Adoption of new policies and
optimisation methods by the Hr manager are well encouraged and swift. The finest difference between Personnel management and Human resource
management is integration and augmentation of Information Technologies in the human resources management process and functions for enhanced
productivity and time savings as time is money. All above Artificial intelligence and Roberts are taking over many Hr functions ranging from employee
recruitment, Testing, interviewing and many more.
The HR Director is a top-level manager responsible for the administration of all human resource activities and policies. The director oversees
compensation, benefits, staffing, affirmative action, employee relations, health and safety, and training/development functions. They also supervise
professional human resources staff.
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The Human Resource Manager is responsible for overseeing human resources activities and policies according to executive level directio
They supervise human resources staff as well as see staffing, compensation , assessing and providing employee benefits, providing traini
development, safety & welfare of staff, maintaining healthy labor relations, providing employee handbook and maintaining employment rec
as required by the employment laws.
Who works for Human resource Employee State Insurance Act, [ESI] 1948
Payment of Bonus Act, 1965
management? (Supporting staff) The Employees’ Provident Funds and
Miscellaneous Provisions Act, 1952
Strategic level
Chief Human Resource Officer (CHRO) is a corporate level officer, responsible for formulating and executing human resource str
in match with overall organization's plan and strategic direction of the organization, particularly in the areas of succession planning, talent
management, change management, executive compensation, organizational performance. He supervise industrial relations policies, pract
and operations of an organization. CHRO may also involve in selection of board members of an arganisation.
Supervision level
HR Director belongs to top-level management, responsible for the administration of all human resource activities and policies. The director sup
employees' compensation, benefits, staffing, affirmative action, employee relations, health and safety, and training and development
functions. They also oversee below mentioned professional human resources staff.
Execution level
Recruiter (Hiring manager) who is responsible filling vacancies by finding right candidates and finally placing them in the job. The best
recruiters can woo even the most passive candidates, but should have the data needed to influence their organization’s hiring strategy. They are part
and part scientists. Here aresome tips to become best recruiter.
Modern recruiters should have an innate instinct for mutual connection. They should know how to network and navigate skill sets, hiring manag
personalities, to make a perfect match and suits to company culture.
They should live and die by mantra,'if you cant measure it, you can,t manage it' They should understand importance of numbers and data, will
only help them make better decisions but will also earn the trust of others in the organization
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They should think about jobs the way marketers think about products. Whether through their own profiles or through employer branding promo
they should know how to tell a great story about company.
They should love recruiting innovation. They should know what tools work best, and become masters when it comes to using them.
They should be able to read the candidate and know how to positively influence their emotions, inspire excitement. and get to a YES!.
Trainers who is responsible for imparting required skills for performing job and updating new skills and knowledge for perfection and error free.
Safety officer who see and ensures the safety of employees at workplace.The fact that is 1 in 4 workplace injuries are caused by overexertion.
According to [section 40B] of The Factories Act, 1948, there must be Safety officer for thousand employees in an organisation wherein manufactu
does. The fundamental duty of safety officer is to instruct workers about about safety measures and precautions at workplace.
Welfare officer who sees welfare of employees. According to[section 49] of The Factories Act, 1948, Welfare officer must be appointed for
500 employees in the organisation. They usually deal with the task of solving day-to-day experiences of the industrial workers. But this method is not
effective due to the dual responsibilities on the welfare officers were basically appointed to deal with welfare measures and their applications in the in
Consequently newly a chapter II-B is added in the Industrial Disputes Act, 1947, by way of amendment with effect from 15th September, 2010, a
new [section 9-C] is added.
Conciliation officer who is charged with the duty of mediating in and promoting the settlement of industrial disputes. Generally small and me
sized organisations do not appoint consideration officers, they refer settlement issues to separate conciliation officer appointed by the government an
industrial disputes act 1947.
Payroll officer who sees salaries, statutory payments & deductions as taxes and other incentives.
Counsellor who acts as friend for employees so as to resolve any dispute and issues between employees. He also acts personal friend in giving
suggestions for personal issues which could hamper the efficacy at work place.
Medical officer who is qualified doctor responsible for first aid, health care and certification of fitness of employees for working or granting leav
Insurance officer who see the employees medical policy for securing from diseases and personal accident policy for securing employees in
of accidents so as avoid burden and risk on company.
HR Generalist is responsible for all human resource activities for an organization. He or She provides advice, assistance and follow-up on
organizational policies, procedures, and documentation. Coordinate the resolutions of specific policy-related and procedural problems and inquiries.
HR Analyst is a challenging job generally appointed by huge orgnanisations where magnitude of HR issues are high. He is the one who identifi
burning issues and its causes with the help of available data and information and if it unavailable, he is responsible for exploration and collection of d
and information could be with the support of Human Resource Information Systems so as to analyze and draw a clear picture of current scena
and help executives to tackle them. HR analyst should have through knowledge of HR metrics for making accurate analysis. But it is fact that very lea
percentage of HR managers have the skills to collect necessary data, analyze it, and present insights in a meaningful and influential way to executive
HR analyst should be able visualize and predict the level of impact of the burning issues on the organisation and find ways to tackle them and ma
planning for avoiding such issues in future. The core issues which are dealt by HR analystics are about employee turnover rate and their retention,
evaluation of employees, deciding salaries and benefits, designing and improving employee training programmes and measuring work burden on
employees by using . Below diagram represents HR issues which can be dealt and tackled by HR analyst so as to avoid impact on the business and
performance of the organization.
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1. Human Resource Management: sets the meaning and purpose of the analytics.
2. Data Warehousing: knowing how to process and store HR data efficiently, automation of collection of data and cleaning data.
3. Statistical Analysis, Presentation and Interpretation : helps in translating the identified HR issues into appropriate analyses and communic
of results.
1. A professional and good HR Analytics person will have the above bodies of knowledge and know their process and intersection.
2. Good communication and collaborative skills are essential. The in-depth expertise in your organization is likely to exist in HRM. IT. and Decision
Support. You will need to collaborate with these groups.
3. HR Analytics is about metrics and measurement. Good metrics definitions, both narrative and formulaic, and their documentation are key.
4. The extent of HR Analytics can be vast. Having a defined model or framework can help you navigate towards your future efforts. Patience is ke
5. While quality preparation of metrics is important, the real value is in the analysis and interpretation.
Human Resource Auditor does a complete Human Resources Checkup and verification of employee records & files, compliance of HR
procedures and policies with employment laws, employee handbook, orientation, training of employees, performance management, employee
compensation and payroll and employee termination procedures.The guiding principle of HR Audits in 80% organizations is to examine the
organization’s compliance with established regulations and/or company policies .
The primary objective of HR audit is to annihilate management risk of contravention with the laws, liability exposure, identifying and correcting risk
litigation avoidance, cost avoidance and enhancement of human resource best practices.
The People Matters HR Audits Study 2016 surveyed 72 companies to assess and evaluate the HR Audit procedures in Indian Companies. The findin
from the survey revealed that HR Audits are a routine process in a majority of organizations, very few companies employ dedicated resources that su
audit procedures. Further, there is a need for companies to proactively use them for business risk assessment and process improvements.
96% of organizations do not have dedicated HR resources for auditing. They are either done by external audit firms or internal HR auditor.
And only 52% of organizations perform audits only to establish an “early warning system”
Chief Pusher
OTHERWISE CALLED the Chief executive officer. Now wears the nudging' badge high
Chief Dreamer
IDEATES TO get more clients and business. In the traditional hierarchy. Is called business development head.
People Success
A HUMAN resource officer who involves himself or herself closely in career development, and is a success enabler of employees and the organisatio
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Agile Evangelist
THE ROLE involves promoting the adoption of Agile software across businesses.
Rights of an employee
In the United States, Title II of the Civil Rights act, 1964 prohibits discrimination of people on certain grounds. In this regard, employers implemen
employment opportunity policies and prohibit discrimination based on race of a person, colour, sex, religious creed, nationality, age, ancestry, marital
disability, medical condition, genetic characteristics ( of those of a family member), political affiliation, et cetera.
The equality act, 2010 of the United Kingdom prohibits discrimination and mandates
equal treatment in matters of employment as well as private and public services
irrespective of race, age, sex, religion or disability .
According to the recent Supreme Court judgment in Section 377 of Indian Penal
Code 1860, LGBTQ ( lesbian, gay, bisexual and transgender queer) shall not be shown
discrimination or derogate them in any manner.
According to article 39(d) of the Indian Constitution, the state has to ensure that there is
equal pay for equal work for both men and women. Parliament has enacted the Equal
Remuneration Act, 1976, to implement article 39(d). The act provides for payment of
equal remuneration to men and women workers for the same work, or work of a similar
nature and for the prevention of discrimination on grounds of sex. The act also ensures
that there will be no discrimination against recruitment of woman and provides for the
setting up of a advisory committee to promote employment opportunities for women. It is the duty of HR department and Hr managers to see that the
no such violation which is unconstitutional, therefore it should be complied by the every organization.
Working hours
it is an employee right to not to work more than 9 hours in any day or 48 hours in any week in the factory. There should be interval or break for rest fo
least 30 minutes after five hours continuous work of an employee according to The Factories Act 1948. The same right is applicable to the employ
working in the shops and establishments like hotels, movie theatres and amusement and entertainment establishments according to the concerned s
shops and Establishment act.
Weekly holiday
It is an employee right to have at least one holiday in a week in the factory or shops and establishments according to The Factories Act 1948 and
and establishments act of the concerned state
Salary or wages
According to Minimum Wages Act, 1948 it is an employee right to claim for salary or wage for the work done to his employer. It is the duty of the emp
to pay remuneration according to the work extracted from his employee.
Any deductions from the salary or wage of an employee should be made according to the employment laws only. If any employee levied fines or colle
or deductions from the salary of an employee, it will be treated as illegal and such employer is liable for legal action.
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Payment of gratuity
It is an employee right who completes his five years of continuous service in an organisation having 10 or more employees, to claim for payment of g
at the rate of 15 days of his current salary for every year of service he or she completed in that organisation, according to The Payment of Gratuit
1972.
Payment of bonus
According to the section-10 of Payment of Bonus Act, 1965, it is an employee right drawing salary of Rs. 21000/- p.m. to claim for payment of min
bonus that is 8.33% of his salary (his / her salary will be treated as maximum Rs. 7000/- for calculation of bonus) and it is the duty of the employer to
minimum bonus to their employees irrespective of profit or loss to an organisation during that year. Section-11 says maximum percentage of bonus
claimable by an employee is 20% in case of profits to an organisation. The procedure for payment of bonus to to employees irrespective of profits or
to an organisation is mentioned under the Payment of Bonus Act, 1965.
Provident fund
It is an employee right that whoever employee draws salary not more than 15,000, have social security benefit in the form of provident fund. It is th
of the employee to contribute 12% from his salary towards provident fund and it is it is the duty of employer or an organisation having 20 or more
employees, to contribute equally that is 12% of his salary, according to the Employees' Provident fund and miscellaneous provisions act 1952.
According to the present rules, if an employer becomes unemployed for one month, such employee can with the 70% of amount from the provident fu
an employer becomes unemployed for more than two months such employee can with the total amount from the provident fund.
Maternity leave
According to the section 5 of the Maternity benefit Act 1961, it is woman employee right to claim for maternity leave for 26 weeks for 2. Such wom
employee can apply maternity leave just eight weeks before the date of are expected delivery. It is the duty of employer to pay full salary for a woman
employee during her maternity leave for 26 weeks. In case of miscarriage or medical termination of pregnancy, a woman is entitled to live with wage
salary for a period of six weeks immediately following that they offer miscarriage or her medical termination of pregnancy .
Paternity leave
It is male employee right if he is working for the central government of India, he is having right as employee to claim for paternity leave for 15 days wi
six months from the date of delivery of his child. The central is also being followed in many reputed private organisations and companies in order to b
employee morale and employee satisfaction.
An incident of sexual harassment of a female at a place of work, amounts to violation of her fundamental right to gender equality under the article 16
the Indian Constitution. Such violation of fundamental rights can be filed before High Court of the concern state under article 226 of Constitution of
for seeking justice and for punishing such violators.
Note: Any person who is deprived of his rights which are mentioned above, such illegality can be challenged before the court of law and employee w
commits violation of such rights shall be punishable according to law by the court of law.
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PLANNING - HR
Planning is the first and basic function of the management and everything depends upon planning as it is a process of thinking abou
things before they happen and to make preparations in-advance to deal with them. Poor planning results in failure and effects overal
system. Therefore HR Mangers should be aware of when is right time to do things, when things should be done and when things sho
not be done in order to achieve goals and objectives of the organization.
Establishing goals and objectives to be achieved through the employees so as to achieve the organizational mission set by the to
management.
Developing rules and procedures which has to be followed by the employees in order to avoid any sort of discrimination among the
employees in any of their functions, to enable fair and transparent treatment among employees, to avoid conflict starting from recruitment to the
separation of employees, inculcate discipline among the employees, to drive performance of employees and ultimately to avoid conflict and
contravenes with statutes and employment laws of the land, ultimately for smooth running of the organization.
Determining plans and forecasting techniques as a part of Human resource planning to avoid any shortfall of workforce so a
avoid impact on the output of the organisation, to draw the estimation of workforce exactly needed for the organisation and to plan for attracting
talented candidates.
HR outsourcing: as that of make or buy decision in operations management, human resource manager should be able to make decisions
regard to HR activities which are to be executed by the management itself or to be outsourced when there is advantage of expertise to bring in
cost-saving for organization. The following are the most outsourced HR activities; legal advice and support, employee payroll, pensions, training
development, recruitment, employee assistance, compensation and benefits, outplacement is, human resource information systems, employee
relations, policy-making, strategic partnerships, appraisal of employees and resource planning.
Most small to medium-sized business owners know the frustration of spending more time than they want on non-revenue generating activities f
payroll to human resource management to benefits and compensation.The answer for many businesses maybe to outsource part of their HR
functions to third party providers so that they can focus on their core business and also has following benefits-
ORGANIZING - HR
HR managers should be well aware of organizing everything related to human resource and organisation as organizing is the proces
making and arranging everything in the proper manner in order to avoid any confusion and conflicts.
Giving each member a specific tasks to finish overall objectives of the job given to an employee is the duty of the Human Resource
Manager, besides it also to the duty of Human resource manager to define task clearly before entrusting job to an employee. HR managers sho
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keep in mind that task entrusted to employees should be matched with their skill set and abilities and It is also lookout of HR managers to give
training to employees in the area or subject which is going to be entrusted to employees, otherwise the task entrusted to employees gets failed
defeated.
Establishing departments and divisions according to the nature of jobs and works in order to improve the efficiency, expertise and
speedup the work. Establishment of separate divisions and departments would give easy and effective control over employees by the managem
which would give better results and improve overall performance of the organisation.
Delegating authority to the members for a good cause and to make employees more responsible towards their job and organisation
part of employee development. Delegating authority to employees makes them to be more responsible towards organisation as there is a princi
called authority equals to responsibility,vice versa when you load an employee with responsibilities, he should be given authority so as to ful
responsibilities casted upon employee. Authority without responsibility and responsibility without authority defeats its purpose. Therefore when
employees feels responsible and accepts responsibilities, it is a good sign as it makes employees to be engaged in the job.
Establishing channels of authority and communication is the primary responsibility of any human resource manager which wo
enable managers to effectively communicate desired goals and objectives of the organisation. Having effective communication will avoid conflic
make staff to understand what exactly they are expected to and also enable the manager to get the things done in time.
Creating a system to coordinate the works of the members so as to make the employees to work properly and not to cause an
conflict in the allocation of the work to the employees. Improper and discriminating allotment of the work we will make one or the other employe
overburden, burnout and can create conflicts among employees among members which is not good for the organisational health.and building te
will create teamwork which creates synergy among team that will bring out the best out of them.
STAFFING - HR
Staffing is one of the key functions of human resource management as staffing is the process of employing right people, providing su
training and placing them in the right job by paying them accordingly and satisfactorily.
Determining the type of people to be hired should be emphasised as they are the fundamental resource and investment for any
organisation. Every organisation wants right people with them but they come at a price. Employee compensation is a key factor in primary motiv
factor to attract talented and retain them in the organisation for a long period of time.
Compensating the employees is one of the core functions of the human resource management. Among all the motivating factors mone
very important primary motivating factor for any employee. Providing right compensation for the work done by the employee will not only make
employee feel happy, it will also make the organisation in complainance with employment laws of the land, if not it is unjustified and amounts to
exploitation of employees which is against law.
Setting performance standards, measuring and evaluating the employees: A performance appraisal is meant to help
employees realise their strengths and shortcomings and receive a compensation accordingly. The very purpose of appraising the performance
employees is to evaluate and compensate accordingly. Unless organisation sets performance standards to its employees, it cannot compare an
measure employees actual performance with the standard performance. HR managers take performance gaps of employees for making decisio
employees with regard to rewarding them with bonus, profit-sharing, stock options and payment of incentives or not. These employee performa
gaps will not only be considered for making decisions with regard to compensation but it is also considered for making decisions with regard to
corrective actions on said employees, promoting them to higher levels and if any employees performance gaps are high, such employees will b
demoted, suspended or sometimes may be discharges from job.
Counselling the employees as a Human Resource manager, for understanding and helping people who have technical, personal and
emotional or adjustment problems with an objective to reduce them, so that performance of employees are maintained at expected level or eve
improved upon.
Recruiting prospective employees and selecting the best ones from them is one of the primary functions of human resource
management. Recruiting is the process of inviting the people who were willing to join the organisation and selecting best out of them is the cruc
process in which various selection tests are conducted. Having best people in the organisation will make that organisation is best in all the ways
which would create employer brand that will help to attract talented people and also make them to retain in the organisation long period of time.
HR Metrics: Application of formulas for measuring and calculating core HR issues so as to draw exact HR results and current scenario of
organisation. The very purpose of HR metrics is to indicate current position and performance of the organisation.
Core HR issues where HR metrics can be applied are Time to fill an employee, Cost per hire of an employee, Employee absenteeism rate, Emp
training others, Turnover cost, Turnover rate, annual Turnover of an employee, Workers compensation cost for an employee, Revenue per emp
Return on Investment (ROI) and Yield ratio.
DIRECTING - HR
Directing is a knowledge, discipline and formal way of communicating to others that what you are expecting from them to do for you
an organization. Unless a HR manager has capability of directing, he / she can't be said as full-fledged HR manager. when a HR ma
has right directing capabilities, it is gives clarity for employees what they are expected to perform, removes confusion in employees a
gives clarity of what results are expected by the management from employees.
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Getting work done through subordinates so as to meet the organisation's goals and objectives. Indeed getting work done to others
art which every Human resource manager should possess, for which employee motivation by the Human Resource Management influences an
matters a lot.
Ensuring effective two-way communication for the exchange of information with the subordinates in order to effe
communicate the goals and objectives of the organisation as it plays key role in understanding what the Human Resource manager or organisa
expecting from employees to perform. Miscommunication between employees block the progress and even would lead to conflicts which eventu
affects the overall performance of the organisation.
Motivating subordinates to strive for better performance by way of providing employee recognition, rewards, intrinsic benefits
vacations, increments in salary, gifts, any social security benefits to employees and their family members is one of the functions of Human Reso
Management.
Maintaining the group morale by way of fair treatment among employees, being ethical and generous towards employees, manageme
being loyal to its employees and giving priority to employee concerns. It is the responsibility of human Resource Manager to guide always to its
employees, otherwise lack of guidance often kills the morale of employees. Training and development programmes not only improve the skills o
employees but also boost their morale, thereby making them happy and leading to longer tenures. Apart from breaking the monotony in the
workplace, training programmes offer employees a learning platform where they are able to master new skills and become more marketable.
CONTROLLING - HR
HR managers should have the knowledge of controlling all HR related matters, as they should be able to think and decide what shou
done and what should not be done and which should be done and which should not be done while dealing with employees.
Establishment of standard performance so as to measure the actual performance of the employees by conduct
performance evaluation for appraisals
Measurement of actual performance with the established performance standards of employees for finding out
gaps in employee performance.
Comparison of actual performance with the standard one to find the deviation for initiation of corrective actio
if there are any deviations. Corrective actions include giving proper and suitable training to such employees o
withholding of increments in payments until performance gaps are none. Demotion of employee, suspension
discharge from job is initiated when serious deviations are identified
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PROCUREMENT - HR
Job analysis is a systematic process of gathering all the data & information pertaining to the job for preparing of job specification which dete
the skills, qualifications & traits for job and preparation of job description which describes the duties and responsibilities so as to recruitment an
selection of employee, give satisfaction on the job, and feel motivation while doing the job,etc. Harry L. Wylie defines "Job analysis deals with
anatomy of the job.....This is the complete study of the job embodying every known and determinable factor, including the duties and responsib
involved in its performance; the conditions under which performance is carried on; the nature of the task; the qualifications required in the worke
the conditions of employment such as pay, hours, opportunities and privileges"
Job design is the process of deciding on the content of a job in terms of its duties and responsibilities; on the methods to be used in carryin
the job, in terms of techniques, systems and procedures and on the relationships that should exist between the job holder and the superiors,
subordinates and colleagues. Job enlargement, job enrichment, job rotation, and job simplification are the various techniques used in a job des
exercise. Job design goal is to minimize physical strain on the worker by structuring physical work environment around the way the human bod
works.
Recruitment & selection - Recruitment and selection of the human resources for an organisation is the major and basic function of human
resource management. Human resources planning and recruiting precede the actual selection of people for positions in an organisation. Recru
the process of inviting qualified job seekers by using different platforms like issuing notification in regular newspapers or employment newspape
which are exclusively meant for employment news and notifications, television media, online and on social networking websites which have bec
mostly used resources for recruitment and hiring people. There are two major source of recruitment of employees, one is recruitment through in
sources and the other is recruitment through external sources. Internal recruitment is the process of inviting or giving chance to the people relat
concern organisation or to the people relating to the existing employees or directly giving opportunity to the existing employees. External recruit
is the process of inviting job seekers who do not belong to or anyway related with an organisation, which simply means inviting outside candida
Subsequently, selection of right person form the pool of candidates by administering various selection tests like preliminarily screening, written t
oral tests and interviews etc.
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Human resource planning (HRP) may be defined as strategy for acquisition, utilization, improvement and preservation of the human
resources of an enterprise. The objective is to place right personnel for the right work and optimum utilization of the existing human resources.
exists as a part of the planning process of business.
The major activities of Human resource planning include:
1. Placement of employee in the job where he exactly fit
2. forecasting (future requirements),
3. inventorying (present strength),
4. anticipating (comparison of present and future requirements) and
5. planning (necessary programme to meet future requirements).
Induction & Orientation: Induction of Employee is the first step towards gaining an employees' commitment, Induction is aimed at intro
the job and organization to the recruit and him or her to the organization. In a nutshell, it covers the organization’s history, philosophy, mission a
vision, and the managerial style of the organization. Inform the financial benefits and different taxation policies offered. Addresses trainings offe
performance expectations, and the work schedules of the organization. Educate new employees on the laws, regulations and company policies
applies to their role. Highlight the different safety and security aspects related to the work environment. Orientation is the planned introduction
employees to their jobs, coworkers, and the organization so as to alien an employee with their job role.
DEVELOPMENT - HR
Career planning and Career development; process of establishing personal career
objectives by employees and acting in a manner intended to bring them about. HR managers
should help their employees in knowing their strengths for placing them in suitable job, guide
employees what skills and knowledge should be acquired for attaining higher positions, planning for
suitable training for polishing existing skill set and providing good work-life-balance to make
balance between career and personal life, after all, every one work for their personal life . Career
development according to Schuler, "It is an activity to identify the individual needs, abilities and
goals and the organization’s job demands and job rewards and then through well designed
programmes of career development matching abilities with demands and rewards". Career
development does not guarantee success but without it employees would not be ready for a job
when the opportunity arises. HR managers should encourage their employees by providing them
suitable opportunities to grow for promoting them to higher jobs according to their skills and
knowledge, identify and provide opportunities to employees to learn new skills in the job and compensate accordingly and guiding employees in
career path to develop in their career.
Executive development ; developing the skills and competencies of those that (will) have executive positions in organisations.
Employee training and development is the subsystem of an organization and core function of human resource management. It ensu
continuous skill development of employees working in organisation and habituates process of learning for developing knowledge to work. Impar
Training and Development to employees through various methods is the foundation for obtaining quality output from employees. Employee tra
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methods or categorised into on-the-job training methods and off the job training methods.
On-the-job training methods: job rotation, coaching, job instruction, committee assignments, apprenticeship and internship
Of the job training methods: classroom lecture method, audiovisual training method, simulation, bistable training, case studies, role play
and the programmed instruction method.
Overall development of organisation: Though human resource department is one of the departments in organization, but it is linked
overall development of organisation as employees are center for final output and organisation's performance. Whatever type of job or departme
any organisation is made up-of employees alone. HR department should keep in mind that it isn't just simply dealing with employees, but it's ev
HR activity effects the performance of employees in turn it will show cascade effect on final output of employees and finally on overall performa
organisation. If employees aren't provided with proper and relevant training, it would effect their performance, likewise if all employees have sa
situation it would badly effects the organisation. If employees aren't kept motivated continuously by way of providing benefits and perks will lea
to become lethargy or if HR department fails to maintain and comply with employment laws would sometime lead cancellation of business licen
To make this point clear, Human resource department's failure to maintain employee safety, welfare and healthy measures acccording to The
Factories Act 1948 or failure to have an ICC (Internal Complaints Committee) according to Sexual Harassment of Women at Workplac
(Prevention, Prohibition and Redressal) Act, 2013 will sometimes lead to closure or cancellation of business. Like that there are other
employment laws which makes organisation to be in compliance with it for smooth running of organisation, if not it will invite unnecessary troubl
an organisation.
COMPENSATION - HR
Job evaluation; analyzing and assessing various jobs systematically to ascertain their relative worth in an organization.
Performance evaluation is also called as performance appraisal of employees. Human Resource Managers can adopt various me
for assessing the performance of the employees So as to take decisions with regard to compensating and rewarding employees, training of
employees if performance is poor and it would take corrective actions on employees whose performance is poor. In order to evaluate the perfor
of employees, HR managers first have to set up performance standards for comparing with actual performance of employees to find out gaps o
employee performance. Performance evaluation or appraising performance of employees is the core and major task when compared with other
human resource management functions.
Wages or salary administration as prescribed by the labour laws, Wages for workers or salary for employees is the basic and primary
for which employee's work for an organisation. It's administration of salaries by HR managers is very crucial function as financial implications an
legal complaince is involved. Any deviations in payment of salaries will lead to immediate dissatisfaction of employees and effects their moral a
failure in payment of salaries, statutory contributions by employee and statutory deductions from salary of an employee in accordance with the
employment laws will invite unnecessary complications and will be liable for penal action by the court of law. Hence it is lookout of the Human
resource management department to avoid such costly mistake which also effects the organisation's reputation (Employer branding). wag
classifieds as
1. Minimum wage - It is also called as irreducible wage, which should be sufficient for worker to get food clothing and shelter.
2. Fair wage - Wage which is paid according to the work of the work
3. Living wage - It is just above minimum wage, which is sufficient to meet minimum health expenses, children education with food, clo
and shelter.
Salary nomenclature is used in the context of employees. Generally salary of employees is paid monthly and it consist of various components l
basic pay, dearness allowance and house rent allowance especially in the case of government employees. Whereas private employees' salary
normally doesn't consist of said components as it is paid under single head that is salary and benefits of employees doesn't come under salary
therefore employee benefits could be monetory or nonmonetary cannot be counted with salaries of employees, they are specifically provided fo
providing social security and motivating employees. Especially government employee salary format will be Salary = Basic pay+ Dearness
allowances+ House rent allowance.
Employee rewards, perks and benefits payments according to the employment and labour laws. Employee benefits are categorised
statutory or mandatory and voluntary benefits. Statutory benefits are compulsory benefits for employees, its denial for payment of such ben
their employees by the management, can be challenged in the court of law. Whereas voluntary benefits claims cannot be legally enforce
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the court of law in case management fails to pay to their employees. The purpose of payment of voluntary benefits to employees is to attract t
for retention of employees in the organisation and for motivating employees, ultimately to keep employees happy. Most of the voluntary benefits
non-monetary.
Employee benefits
Compulsory employee benefits: Payment of bonus, Gratuity, Provident fund, Compensation in case of accidents, Paid Leaves, Maternity leav
26 weeks with full pay and Paternity benefit of 15 days with full pay for male employee.
Employees State insurance provides following benefits to the employees whoever got covered under employees State insurance scheme.
Bickness benefit: ESIC provides 70% of average daily wages in cash during medical leave, upto 91 days in two consecutive benefit period
Medical benefit: ESIC provides reasonable Medical Care for self and family from day one of entering into insurable employment.
Disablement benefit: ESIC provides continuous monthly payment till injury lasts for temporary disablement and for whole life for permanen
disablement.
Maternity benefit: ESIC provides 100% of average daily wages in cash up to 26 weeks in confinement and 6 week in case of miscarriage,
maternity leave and 12 weeks for commissioning mother and adopting mother.
Unemployment allowance: ESIC Provides monthly cash allowance for a duration of maximum 24 months in case of involuntary loss of
employment or permanent invalidity due to non-employment injury.
Voluntary employee benefits: Payment for time not worked, paid vacations, Surrogacy leave, Adoption leave, Menstrual leave, Health and se
benefits.
MAINTENANCE / MOTIVATION - HR
Employee well-being; Providing good working conditions at workplace is the fundamental duty of Human Resource Management departm
Treating employees inhumane is against to the Constitution of India according to [Article 42 under Chapter XXXIV of Directive Principles of Sta
Policy of the Constitution of India].
It is also the duty of Human Resource Management to provide welfare measures like Pure water drinking facilities, restrooms, lunchroom in an
organisation having more than 150 employees, minimum medical aid facility for 150 employees, maintenance of an ambulance in an organisati
having more than 500 employees, canteen in an organisation having more than 250 employees, crèches for children in the organisation having
than 30 women employees and sitting facilities for employees wherever it is required and possible.as prescribed under The Factories act 1948
Social security for employees: Providing and contributing Employee Provident fund, Payment of Bonus, compensation, payment of gra
maternity benefit, paternity benefit and employee insurance. In India there are few social security legislation which are to be followed and comp
any organisation and it is the duty of the Human Resource Manager to look after it.
Worker's participation encouragement either individually or collectively, become involved in one or more aspects of organizational decis
making within the enterprises in which they work Would make employees feel motivated, satisfaction and stay loyal to the management. Theref
would avoid unnecessary conflicts in between employees and management while implementing management decisions. Management should e
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decisions should not be taken arbitrarily without considering or consulting their employees who work for their organisation. Especially human re
managers should not take management decisions on their whims and fancies, especially in decisions relating to their employees.. Article 43A o
Constitution of India guarantees 'Participation of workers in management of industries' and falls under Part IV - Directive Principles of St
Policy and it should be ensured and honoured by an organisation's human resource management.
Motivating employees stimulate the desire and energy in employees to be continuously interested in a job and committed it, role, or subje
and to exert persistent effort in attaining a goal. The most important motivating factors for employees are to have a healthy and good working
environment, to have good monitory benefits, compensation and rewards, to have encouragement and support from management and to have
chance of professional growth and raise.
Job rotation is the human resource management technique in which employee is moved between two or more jobs in a systematic and pla
manner. The objective is to expose an employee to different experiences and wider variety of skills to enhance job satisfaction and to cross-trai
them.
Advantages of job rotation of an employee are eliminate boredom of an employee, encourage development, give employees a break fro
strenuous job duties, helps HR manager identify where employee work best and gives HR manager a backup plan if an employee leaves.
Maintaining HR records in accordance with employment laws and oranisational needs is the basic function of Human Resource Manag
conducting research for identification of HR issues and find suitable solutions, doing Human Resource audit by systematic verification strategi
policies, procedures, documentation, structure, systems and practices with respect to the organization’s human resource management.
Human Resource information system implementation lets you keep track of all your employees and all information about them. It is
usually done in a database or, more often, in a series of inter-related databases.
INTEGRATION - HR
Industrial relations is the process of management dealing with one or more unions with a view to negotiate and subsequently administer
collective bargaining agreement or labour contract. Maintaining proper industrial relationships is the core activity of Human Resource Managem
as to avoid industrial disputes.
Employee Discipline is a systematic procedure the set-rights and corrects or punishes a subordinate by superior because a rule of proce
has been disobeyed or violated. Discipline is the force that prompts employees to observe rules, regulations, standards and procedures deeme
necessary for an organization.
Grievance redressed; Grievance procedure is a formal communication between an employee and the management designed for the
settlement of a grievance of employees. Grievance procedures differ from organization to organization as grievances can be very damaging if n
handled properly. The key causes of employee grievances are
Dispute settlement : Causes of industrial disputes can be broadly classified into two categories: economic and non-economic causes. The
economic causes will include issues relating to compensation like wages, bonus, allowances, and conditions for work, working hours, leave and
holidays without pay, unjust layoffs and retrenchments. The non economic factors will include victimization of workers, ill treatment by staff mem
sympathetic strikes, political factors, indiscipline etc. (The Industrial Disputes Act, 1947 governs rules for the settlement of disputes betwee
management of industrial establishments and workmen.)
Now recently in the year 2010, a new chapter II-B is inserted in the Industrial Disputes Act, 1947 by way of amendment w.e.f 15th September, 2
and a new section 9-C is added for having grievance redressal committee.
1. Any organisation having 20 or more employees should have grievance redressal committee for the resolution of disputes.
2. The committee should consist of equal members from employer and employee.
3. The committee members should not exceed more than six members.
4. The committee should consist of one woman and male members equally.
5. The grievance redressal committee should complete its proceedings within 45 days on the receipt of written complaint by the party who is
having grievance.
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Collective bargaining: The collective bargaining as a policy has been in vogue in the United Kingdom, the United States of America, Aus
New Zealand and other countries. However in India the trade unions have more to learn from these countries to tackle the industrial problems.T
phrase ‘Collective Bargaining’ is coined by famous authors Sydney and Beatrice Webb in their celebrated treatise on ‘History of Trade Unions
Collective Bargaining is a method of determining the terms and conditions of employment and settling disputes arising from those terms by
negotiating between the employer and the employees or their trade union. The very fact that the parties reserve the ultimate right to use econom
weapons of strike and lock out helps in stimulating the parties to arrive at an agreement.
The Encyclopedia Americana states that the American Federation of labour “insists upon the equity of workers in their right to bargain collect
with employers through representatives of their own choosing”.
Being a spokesman of employees and organization: It is the responsibility of human resource manager to be as, spokesman,
negotiator and middlemen between management and employees for smoothening the flow of communication of management decisions from to
to bottom level and vice versa, for cushioning conflicts if any by misunderstandings or misinterpretation and to establish healthy relations and g
culture within the organisation. In sometimes HR manager should take the responsibility of a spokesman of organization when representing or d
with other stakeholders.
Resolving conflicts among employees is major task of human Resource Management. Hr manager could follow the below steps for
resolving conflicts. According to recent study human resource managers are spending considerable amount of their job time on resolving conflic
between employees as diversity in conflicts are in raise and showing impact on performance of employees and on organization.
Understanding the cause, root and nature of the conflict.
Encourage employees to solve conflicts themselves.
Do not widen or magnify conflicts, Nip it in the bud quickly.
Give an opportunity to both sides to say and listen to them
Determine the real cause of issue, together.
Check your employee handbook for solution and guidance.
Come to a solution.
Put it on paper for make them binding and for future reference in such cases.
Train them how to communicate and avoid conflicts
HR manager should be an idealistic and set an example himself.
Prevention and dealing with sexual harassment: is crucial duty of Human Resource Management, otherwise it may effect the
organisation's culture and employer branding which would consequently lead to collapse of the organization. Sexual Harassment of Women a
Workplace (Prevention, Prohibition and Redressal) Act, 2013 protects women at the workplace from sexual harassment. Act defines sexua
harassment at the work place and creates a mechanism for redressal of complaints. It also provides safeguards against false or malicious charg
Every employer is required to constitute an Internal Complaints Committee at each office or branch with 10 or more employees. Any employer w
fails to constitute an Internal Complaints Committee as per the Sexual Harassment Act shall be liable for a penalty of up to Rs. 50,000 if a comp
is made to the magistrate.
Any woman employee who has faced sexual harassment at the workplace, or any person authorized by the Internal or Local Complaints Com
can file a complaint with the Magistrate. Repeated non-compliance of this provision can result in the punishment being doubled or even cance
of the organisation's business license by the concern government or local authority.
The Indian Penal Code 1860 Section 354A, 354B,354C, 354D was newly inserted, especially for the following acts which shall be treated a
sexual harassment.
Physical contact and advances involving unwelcome and explicit sexual overtures; or
demand request for sexual favours; or
showing pornography again as the will of a woman; or
making sexually coloured remarks on women.
any man who assaults or uses criminal force to any women or abets such act with the intention of disrobing (taking off one’s clothes) are
compelling her to be naked -section 354B'
Any man who watches captures images of women engaging in a private act in circumstances where she would usually have the exception
not being observed either by the perpetrator or by any other person. - section 354C
Following a woman and contacts, or attempts to contact such women repeatedly despite a clear indication of disinterest by such women.-
section 354D
Punishment
For the above said offences the punishment shall be for a period of one to three years of imprisonment or fine, or both
“The greatest tragedy in America is not the destruction of our natural resources, though that tragedy is great. The truly great trag
the destruction of our human resources by our failure to fully utilize our abilities, which means that most men and women go to the
graves with their music still in them.” - Oliver Wendell Holmes.
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"I emphasize this - no matter how good or successful you are or how clever or crafty, your
business and its future are in the hands of the people you hire". --- Akio Morita (Late)
(Businessman and co-founder of Sony Corporation. Japan) Ref: The Book : MADE IN JAPAN.
Page.No.145
Personal objective. To assist employees in achieving their personal goals, at least insofar as
these goals enhance the individual's contribution to the organisation. Personal objectives of employees
must be met if workers are to be maintained, retained and motivated. Otherwise, employee performance
and satisfaction may decline, and employees may leave the organisation.
“The overall business landscape and the changing role of Human Resource as a
more strategic partner in business are driving the rise of analytics in HR. It is
imperative for Human Resource today to give more strategic inputs in business and
build a data-driven Human Resource Management function,” said Irfan Abdulla,
director-LinkedIn Talent Solutions and Learning Solutions, India and South Asia.
In India, 14% of total jobs in Human Resource Management are analytics based,
signifying that companies are increasingly trying to arm their HR functions with
analytical capabilities with talent as their focus area, shows the report, titled The
Rise of Analytics in Human Resource Management: An era of Talent Intelligence.
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Job search websites in Australia Job Instruction Technique
Human Resource Off the Job Methods [MD]
Employee Selection Case Studies
Planning Pre-employment Tests Business Games
Simulation
Interview questions in MNCs In-basket Method
Human Resource Planning
Objectives and Benefits of HRP Sensitivity training
Pseudo Scientific Methods of selection
Human Resource Planning at Different Recruitment Vs selection
Levels Executive Development
HRP Process Top websites for building professional resume
HR Demand Forecasting
HR Supply Forecasting
Succession Analysis
Reward Management
Markov Analysis
International HRM Equal pay for equal work
Art.39(D) Constitution of India 1949
that there is equal pay for equal work for bot
Performance Appraisal and women
Minimum wage -
Fair wage -
Living wage -
Whitley Commission’s Recommendations
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