CATBALOGAN CITY COURSE: MAED-1 SUBJECT CODE: MA038 SUBJECT TITLE: Personnel Administration TERM: 1st Semester 2019 PROFESSOR: Maria John Ray Rosales TOPIC: THE HR PROFESSIONALS AS HUMAN CAPITAL MANAGER Discussant: Aiza A. Baleña ____________________________________________________________
Personnel/Human Resources Human Capital
To place the right people To place the right people with the right “skills” with the right competencies in the right With the right jobs for the roles that are values- right cost at the right time. added at the right time.
THE PARADIGM SHIFT
Tomas Davenport in his book, “ Human Capital” says, “Assets are passive-bought, and sold and replaced at the whim of their owners; workers, in contrast, take increasingly active control over their working lives”. It is about time that the workers no longer be treated as inanimate objects without feelings, needs, and aspirations. As author E.G. Flamholtz, says: “To treat people as an asset is to confuse the agent itself(the expected services). The agent referred to here is the worker. WORKERS AS INVESTORS This major paradigm shift from attaching financial value to human resources as assets to one where the “employee- investor” is treated as an equal partner in business is anchored on two underlying principles: Ownership and return on investment. People come to work in a company with their so called-“hard” and “soft” skills.
HISTORICAL ORIGIN OF HUMAN CAPITAL CONCEPT
While the term human capital, first appeared in publication in 1961, Adam Smith, more than two centuries ago, already conceived of the image of workers as investors. The famous economists wrote, “The work which he learns to perform, it must be expected, over and above the usual wages of common labor, will replace to him the whole expenses of his education, with at least the ordinary profits of an equally valuable capital.” Very clearly, Smith refers to the acts of the workers as an investor who is expecting a return on his capital. ELEMENTS OF HUMAN CAPITAL Author Thomas Davenport breaks human capital into three elements: ability, behaviour, and effort. o Ability means proficiency in a set of activities or forms of work. Ability comprises these subcomponents: Knowledge-command of a body of facts required to do a job. Knowledge is broader than skill; it represents the intellectual context within which a person performs. Skill- facility with the means and methods of accomplishing a particular task. It may range from physical strength and dexterity, to specialized learning.
o Behavior means observable ways of acting that
contribute to the accomplishment of a task. Behaviors combine inherent and acquired responses to situational stimuli. The ways we behave manifest our values, ethics, beliefs and reactions to the world we live in. o Effort- is the conscious application of mental and physical resources toward a particular end. Effort activates skill, knowledge, and talent and harnesses behaviour to call forth human capital investment. In a “pwede na” culture, one may forgive lapses in knowledge, skill or competence, but not effort because without effort, a wealth of knowledge and skills are useless. Author Thomas Davenport sums up this multiplicative relationship in the following equation:
TOTAL HUMAN CAPITAL INVESTMENT= (ability+behavior)x effort x
time
ACQUIRING HUMAN CAPITAL
Given the fact that it is human capital that makes or unmakes a company, one has to be scrupulous and rigid in the selection process. Consider the acquisition costs of a wrong selection: advertising expense, time lost in the test and interview, salary for someone who did not contribute to the company’s operation, time costs of his failure or mistakes while on the job, and opportunity loss. The costs of selecting the wrong employee could be staggering. Steeve Kneeland gives us tips on what to look out for when hiring people who will be able to perform well in the needed job. He pointed out four things that really matter.
Start with job description (competency-based job
evaluation now calls this “role description”, identify what the job requires in terms of knowledge, skills, and job related qualities. Focus on behaviour. Observe the candidate’s past performance and, on the basis of that performance, project the candidate’s future performance, in the job you are offering. Look at what people actually do. You should ask two important questions:
What specific behaviours do you see in your
people that account for their producing good results? What specific behaviour do you see that you wish everyone would display? What specific behaviours do you see in your people that seem to impede successful performance?
Avoid pitfalls. Problems may arise if you apply too
literally the analysis of what makes your successful people succeed and then look for those characteristics in your winning candidates.