Вы находитесь на странице: 1из 21

The Effect of Organizational

Culture and Ethical


Patricia Casey Douglas
Orientation on Accountants’ Ronald A. Davidson
Ethical Judgments Bill N. Schwartz

ABSTRACT. This paper examines the relationship for the profession. In particular, aspersions of
between organizational ethical culture in two large fraudulent financial reporting led the Treadway
international CPA firms, auditors’ personal values and Commission (1987, p. 23) to comment on the
the ethical orientation that those values dictate, and “combustible mixture” of incentives and oppor-
judgments in ethical dilemmas typical of those that tunities to commit fraud and suggest that
accountants face. Using an experimental task con-
personal values and codes of conduct are impor-
sisting of multiple judgments designed to vary in
“moral intensity” ( Jones, 1991), and unique as well
tant deterrents to such unethical acts (p. 35).
as tried-and-true approaches to variable measure- The Commission’s recommendations were dis-
ments, this study examined the judgments of more cussed more recently under a Wall Street Journal
than three hundred participants in our study. headline asserting that ethics appear to be a
ANCOVA and path analysis results indicate that: (1) “write off ” for many executives (Blalock, 1996,
Ethical judgments in situations of high moral inten- p. C1 [discussing Brief et al., 1996]). Brief et al.
sity are affected by personal values and by environ- found that the relationship between personal
mental variables, such as the professional code of values, codes of conduct and decisions to engage
conduct (direct and indirect effects) and previous in financial misrepresentation are “weak at best”
ethics instruction (direct effect only). (2) Corporate (p. 184). Arthur Brief (one of the study’s authors)
ethical culture, and a relatively strong firm rules- calls this finding “really disappointing” (Blalock,
orientation, affect auditors’ idealism but not rela-
1996, p. C1), and James Treadway (former SEC
tivism, and therefore indirectly affect ethical judg-
ments. Jones’ (1991) moral intensity argument is
commissioner and head of the Treadway
supported: differences in the characteristics of specific Commission) calls it “very distressing” (p. C13).
judgment tasks apparently result in different decision Brief et al. (p. 193) also conclude that these
processes. findings imply additional importance for the
Commission’s other recommendation: creation of
KEY WORDS: ethics, ethical judgment, ethical a strong ethical climate within the organization,
orientation, moral intensity, organizational ethical characterized as essential to preventing unethical
culture, personal values acts (Treadway, 1987, p. 56).
This paper reports on a study of ethical
decision-making in public accounting, which
The accounting community has been concerned tests the Treadway Commissions’ assertions about
about professional ethics since the American the effect of an ethical organizational environ-
Association of Public Accountants first adopted ment. The study investigated the effects of
ethical rules in 1905 (Casler, 1964), and accoun- personal values and other factors on accountants’
tants’ ethics have been subject to increased judgments of ethical dilemmas typical of those
scrutiny over the ensuing decades. Armstrong encountered in practice. Factors include demo-
(1987, p. 27) described the atmosphere in recent graphic variables, previous ethics instruction,
years as “a crisis of confidence and credibility” familiarity with the profession’s code of conduct,

Journal of Business Ethics 34: 101–121, 2001.


© 2001 Kluwer Academic Publishers. Printed in the Netherlands.
102 Patricia Casey Douglas et al.

professional experience, position within the firm between particular values that individuals hold
and, most significantly, organizational ethical and engagement in fraudulent behavior.” Indeed,
culture as it is represented by perceptions of the Brief et al. (1991, p. 380) observed values to be
firms’ shared values and practices. related to ethical decisions only under conditions
of low accountability (i.e., few “pressures to
justify one’s opinions to others” [p. 382]). Their
Background and hypothesis development (1996) attempt to identify which of Rokeach’s
(1968, “Values Survey”) eighteen “terminal”
Models of the ethical decision process provide a (i.e., “end-state”) values are associated with
general consensus that two influences predomi- fraudulent financial reporting revealed only
nate in ethical decisions: they “share the view- “modest magnitudes of correlation” (p. 188) and
point that ethical decision making in “weak and inconsistent” relationships (p. 192)
organizations is a function of individual as well with subjects’ willingness to commit fraud.
as organizational factors” (Akaah and Riordan, Rokeach’s Values Survey (1968) provides a
1989, p. 113 [emphasis added]). Among the prin- generalized assessment of subjects’ preferences for
cipal conceptual models, Trevino (1986) focuses a prosperous life, a world at peace, family
on Kohlberg’s moral development in her identi- security, etc. Forsyth’s (1980) taxonomy of ethical
fication of individual influences, but Ferrell and ideologies is more specific. As Forsyth describes
Gresham’s (1985) and Hunt and Vitell’s (1986) it, an individual’s ethical orientation (i.e., ethical
models include the personal values of the decision value system) may be described most parsimo-
maker. Ferrel and Gresham (p. 89) include values niously by his position with respect to two basic
along with knowledge, attitudes and intentions factors. The first factor is the extent to which
as primary influences on judgment; Hunt and he rejects universal moral rules in favor of a
Vitell (p. 10) include them within the “dimen- more “relativist” approach to moral decisions.
sions” of “personal experiences.” Both Hunt and Relativists believe that there are many ways to
Vitell (1986) and Trevino (1986) explicitly posit look at moral issues and are skeptical of specific
organizational ethical culture as an organizational ethical principles (p. 175). The second factor is
factor influencing ethical behavior; Ferrell and the extent to which an individual assumes that
Gresham include it with significant others and good consequences always can be obtained (an
professional codes of conduct as secondary influ- “idealist” approach) rather than admitting that
ences on judgment (p. 89). consequences are often a mix or good and bad
(p. 176). In general, the stance an individual takes
with respect to these two factors will influence
Personal values the ethical judgments reached (p. 183). Figure 1
presents the four possible ethical orientations
Personal values are a classification of the hundreds (i.e., combinations of high/low idealism and
of thousands of beliefs that individuals con- relativism), labeled situationism, absolutism, sub-
sciously or unconsciously hold about the world jectivism, and exceptionism), with Forsyth’s (1992)
in which they live (Rokeach, 1972, p. 1). Values descriptions.
are distinguished from other beliefs by their Forsyth’s taxonomy has proven useful in
content. They are enduring beliefs that certain explaining differences in moral judgments
modes of conduct (e.g., fairness) or end-states (Forsyth, 1980, 1992; Arrington and Reckers,
of existence (e.g., equality) are preferable to the 1985; Douglas and Schwartz, 1999; Douglas and
alternatives (p. 160). Values guide judgments and Wier, 2000) and sensitivity to ethical issues
actions across specific objects and situations and (Shaub et al., 1993).
beyond immediate goals. Conceptual models of ethical decision-making
Despite such theoretical support, Brief et al. (e.g., Ferrell and Gresham, 1985; Hunt and
(1996, p. 184) note the “paucity of empirical Vitell, 1986) suggest and prior research (e.g.,
research addressing the potential relationship Forsyth, 1981, 1992) demonstrates that personal
The Effect of Organizational Culture and Ethical Orientation 103

High relativism Low relativism

Situationist Absolutist
High Idealism Reject moral rules; ask if the Feel actions are moral provided
action yielded the best possible they yield positive consequences
outcome in the given situation. through conformity to moral rules.

Subjectivist Exceptionist
Low Idealism Reject moral rules; base moral Feel conformity to moral rules is
judgments on personal feelings desirable, but exceptions to these
about the action and the setting. rules are often permissible.

Adapted from Forsyth (1980, 1992).

Figure 1. Taxonomy of ethical ideologies.

values provide the basis for moral judgments. these characteristics should be aggregated into a
Previous contradictory findings (e.g., Brief et al., single construct because they are all components
1991; Brief et al., 1996) and the specificity of the of the moral issue itself and are expected to have
judgment task in this study (i.e., ethical dilemmas interactive effects. He cautions that “measure-
specific to public accounting practice) make the ment of moral intensity and its components is
direction of the hypothesized effect an empirical probably possible only in terms of relatively large
question. The first hypothesis is based upon this distinctions” (p. 378). Therefore, this study
line of reasoning and stated in the null form: attempted to represent the moral intensity
variable at only two levels, high (i.e., high on
HO1: Ethical orientation and ethical judg-
more than three of the six components) and low.
ments are not related.
These variations in moral intensity were repre-
Jones (1991) argues that differences in charac- sented in the content of the vignettes developed
teristics of a moral issue itself, its moral intensity, for this study as discussed later in this paper’s
affect individuals’ responses to the issue. Models methodology section.
of ethical decision-making that fail to consider Because differences in judgments may result
details of the ethical issue imply that individual from differences in the moral intensity of the
decisions and behavior are identical for all moral ethical issues under consideration, two additional
issues. “For example, people will decide and hypotheses were used to test for this effect:
behave in the same manner whether the issue is
the theft of a few supplies from the organization HO1a: Ethical orientation and ethical judg-
or the release of a dangerous product to the ments in situations of high moral
market” (p. 371). This is neither intuitively intensity are not related.
correct nor consistent with the prior research that HO1b: Ethical orientation and ethical judg-
Jones discusses (pp. 371–372). ments in situations of low moral inten-
Jones identifies the six characteristics of moral sity are not related.
issues indicated in Figure 2, which he aggregates
into a single moral intensity construct. Moral
intensity is expected to change if there is a Organizational ethical culture
change in any one of its components, although
“it is impossible to precisely specify . . . the rela- Organizational culture is, at its core, a system of
tionships between the moral intensity construct common values. Personal values begin to develop
and its components” (p. 378). Jones argues that early in life and, like the more general beliefs, are
104 Patricia Casey Douglas et al.

1. Magnitude of consequences: the sum of the detriments or benefits done to victims or beneficiaries of
the act.
2. Social consensus: the degree of social agreement that the act is good or bad.
3. Probability of effect: the joint probability that the act will actually take place and that it will cause the
detriment or benefit predicted.
4. Temporal immediacy: the length of time between the present and the onset of the act’s consequences.
5. Proximity: the “feeling of nearness (social, cultural, psychological, or physical) that the moral agent has
for victims (beneficiaries) of the . . . act” (p. 376).
6. Concentration of effect: an inverse function of the number of people affected by the act.

Figure 2. Components of moral intensity.

organized into hierarchical systems with describ- This “molding” requires a modification of
able and measurable properties and observable “reflexes” (i.e., personal values, attitudes and
behavioral consequences. Because personal values behaviors) through instruction received in the
are more central, or “closer to [one’s] personality social environment. Business and professional
than other constructs such as attitudes and organizations shape themselves in response to the
opinions” (Ravlin and Meglino, 1987, p. 156), demands of their environment and provide
they resist change to an even greater degree. members with incentives to adopt attributes con-
Early social-psychological theories of belief sistent with that milieu. Socialization plays an
systems (e.g., Rokeach, 1972) describe value even more important part in professional orga-
change as a cognitive process, the result of a nizations like accounting firms, where neither
basic human need for cognitive consistency. employee behavior nor output relevant to the
Modification of the personal value system was desired performance is measurable. These orga-
thought to result from efforts to reduce a per- nizations must rely on clan control (Ouchi, 1979,
ceived inconsistency among an individual’s atti- 1980) or the operation of strong common values
tudes, values and behavior, or between his and to control possible opportunism and the ineffi-
some significant other’s attitudes, values, motives ciencies caused by incongruent individual and
or behavior (p. 165). More recent belief system organizational goals.
theory (e.g., Grube et al., 1994, p. 156) postu- The system of common values that Ouchi
lates that change is an affective process, the result (1979, 1980) describes is but part of the overall
of a need to feel self-satisfied with one’s own organizational culture. Values are the core of
competence and morality. Both the cognitive and organizational culture, manifested in organiza-
affective perspectives are consistent with the tional practices. Values describe what should be,
many studies reviewed in Grube et al. which while practices describe what is (Pratt and
demonstrate that personal values can be changed Beaulieu, 1992, p. 668). Brief et al. (1996,
through a process termed value self-confrontation. p. 193) call it organizational climate – “the ‘feel’
Individuals presented with feedback concerning of an organization; [that is,] . . . the perceptions
their own and significant others’ values, attitudes of organizational members about how organiza-
and behaviors are motivated to change values, tions function and/or what is important in their
attitudes and behaviors not consistent and to organizations.” Perceptions of organizational
maintain those that are consistent with the culture are “based upon the conditions people
referent norm (p. 157). Both perspectives are experience in their organizations – the events,
consistent with theories of socialization and practices, procedures, and rewarded, supported,
organizational culture. and expected behaviors that characterize the
Fogarty (1992, p. 130) defines socialization as organization” (p. 194).
“the process by which individuals are molded by Organizational ethical culture or, more specif-
the society to which they seek full membership.” ically, the ethical environment within the firm
The Effect of Organizational Culture and Ethical Orientation 105

created through management practices and culture (i.e., particular practices and shared values
espoused values, may be the most important espoused). As we know of no previous study of
deterrent to unethical behavior. The Treadway ethical culture within CPA firms that would
Commission’s (1987, p. 56) study of fraudulent provide the specifics necessary to hypothesize the
financial reporting concluded with respect to direction of affect, the second hypothesis is stated
public accounting firms that the “tone that top in the null form:
management sets is an essential factor in devel-
oping a strong ethical climate within the orga- HO2: Ethical orientation and organizational
nization.” In perhaps the only empirical study of ethical culture are not related.
ethical culture or the in public accounting firms
to date, Finn et al. (1988) find that by discour- Theory and evidence discussed above also
aging unethical behavior top management can suggest that organizational ethical culture may
reduce the ethical problems that subordinates affect individuals’ judgment in situations with an
perceive. ethical component, and that the effect may be
Ponemon and Glazer’s (1990) results suggest, either direct (e.g., the result of a rules-vs-indi-
and Douglas and Schwartz (1990) confirm, that vidual judgment approach on the part of the
socialization in the accounting profession actually firm, previous ethics training, or the strength of
begins during college with students’ first professional codes of conduct) or indirect (e.g.,
exposure to professional values and behavior. the result of environmental influences acting to
Shaub et al. (1993, p. 153) find mixed evidence shape the individual decision-maker’s personal
of “the ability of the organization to either values). The direction of this hypothesized effect
change an auditor’s ethical orientation to match would be determined by the particular culture
its own, or to provide an environment that and by specifics of the judgment task. Therefore,
closely matches an auditor’s norms.” Ponemon the third hypothesis is also stated in the null
(1990, 1992) confirms the existence of a form:
selection-socialization mechanism operating to
HO3: Organizational ethical culture and
control ethical reasoning in public accounting
ethical judgments are not related.
firms. In essence, selection-socialization causes a
firm to hire and promote individuals who fit into Again, separate hypotheses were used to test for
the prevailing firm culture and causes individ- the effect of differences in moral intensity:
uals unable to fit into that culture to leave.
Jeffrey and Weatherholt (1996) find no HO3a: Organizational ethical culture and
evidence of differences in moral development ethical judgments in situations of high
between accountants employed in private enter- moral intensity are not related.
prise and those in public accounting, or among
Big Six auditors employed at different ranks HO3b: Organizational ethical culture and
within their respective firms (i.e., no evidence ethical judgments in situations of low
of a socialization process with respect to ethical moral intensity are not related.
decision-making in public accounting firms).
They do find differences across offices of different
firms and across offices within the same firm, Methodology
suggesting the effect of organizational culture.
These theories – of value change, selection, Participants in this study were practicing accoun-
socialization, organizational culture – together tants employed by two large, international
with prior empirical evidence from these and accounting firms. Three hundred sixty-eight
other studies,1 suggest that organizational ethical auditors at various experience levels and positions
culture may act to modify personal values within within the firms were tested in groups. Sixty-four
the organization. The direction and magnitude failed a manipulation check built into the
of effect would be determined by specifics of the experimental task or did not provide complete
106 Patricia Casey Douglas et al.

response sets,2 resulting in a usable sample of 304 demographic variables. The typical participant
(82.6%).3 was a 26 year-old (range 22 to 37 years), male
Testing of subjects was done under the (predominates by 56.3%) Senior (45.0%; Staff,
auspices of a supportive public accounting firm, 33.5%; Managers 21.5%), without CPA certifi-
who provided access and time for testing at their cation (53.4%). Note that the observed between-
regularly-scheduled training sessions. Training firm demographic differences are driven by the
sites are located in California, Florida, and rank distribution difference: age, gender, marital
Washington, D.C.; however, participants for these status, professional certification, and professional
sessions come from all over the United States. group membership are strongly correlated with
Data from 103 staff, 136 seniors, and 65 position (p ≤ 0.0001). Of these, only gender
managers are included in this study although dis- is correlated with a variable of interest here
tribution across positions varies by firm. One (ethical orientation) and is discussed later in this
firm provided more staff participants; the other study.
firm, more managers. Experimental materials
comprised an anonymous, self-administered
questionnaire with multiple measures, generally Variables: Measures of ethical orientation
considered to be the least obtrusive way to elicit
sensitive information. Completion of the ques- Forsyth’s (1980) Ethics Position Questionnaire
tionnaire took less than 20 minutes, so excessive (EPQ, Appendix A) was used to measure idealism
length would not be expected to reduce atten- and relativism, the two basic factors that most
tion to the materials. parsimoniously describe an individual’s ethical
Table I presents statistics or frequencies for value system, as previously discussed. The EPQ

TABLE I
Sample demographics (n = 304*)

Age*** Mean 26.14 (SD 3.06)


Range 22–37
Gender** 125 Female 161 Male
(43.7%) (56.3%)
Marital status** 187 Married 95 Not married
(66.3%) (33.7%)
Position** 101 Staff (33.5%)
136 Seniors (45.0%)
65 Managers (21.5%)
Professional certification** 138 Yes 158 No
(46.6%) (53.4%)
Professional group membership** 165 Yes 125 No
(56.9%) (43.1%)
Intend to remain with current firm 247 Yes 45 No
(84.6%) (15.4%)
Intend to remain in public accounting 256 Yes 37 No
(87.4%) (12.6%)

* Responses may not total 304 due to missing values.


** Between-firm difference significant at p ≤ 0.01 (chi-square test).
*** Between-firm difference significant at p ≤ 0.001 (two-tailed t-test).
The Effect of Organizational Culture and Ethical Orientation 107

presents a series of statements with which respon- al. (1989) document the development of the five-
dents in the current study were asked to agree item scale used in the current study from a larger
or disagree on a nine point scale anchored pool of items (Hunt el al., 1984) and a sample
“1 = Completely disagree” and “9 = Completely of over 1,200 respondents. Factor analysis and
agree.” Responses to idealism- and relativism- coefficient alpha were used to assess the dimen-
specific statements were summed to produce the sionality and reliability of the scale. The CEP was
two variable scores. adapted for the current study only by substitu-
The EPQ instrument has been used in prior tion of the word “firm” for “company” in the
studies of both undergraduate and graduate original as a concession to the organizational
college students (Forsyth, 1980; Arrington and structure of public accounting.
Reckers, 1985; Douglas and Schwartz, 1999) and The five items in the CEP scale were summed
practicing auditors (Shaub et al., 1993). All attest to form an overall index of organizational ethics
to the EPQ’s validity and psychometric proper- in the current study. Hunt et al. (1989) used a
ties. Forsyth (1980), Arrington and Reckers seven-point response scale, but participants in this
(1985), and Douglas and Wier (2000) demon- study were asked to agree or disagree with its
strate that the measures can be used to explain statements on a nine-point scale to maintain con-
differences in moral judgments. The instrument sistency with the EPQ and judgment measures.
as applied to current data again reveals that the This adjustment appears not to have affected the
two dimensions are orthogonal (interscale cor- scale’s psychometric properties. Hunt et al.
relation of –0.10) and that the scales have (1989) reports Cronbach’s alpha of 0.78, a uni-
adequate internal consistency (Cronbach’s alpha dimensional factor structure, and beta coefficients
of 0.84 for the idealism scale, 0.81 for relativism). in models of CEP score and other factors as pre-
The idealism and relativism measures were dictors of organizational commitment ranging
used to classify individuals into one of the four from 0.17 to 0.58 (p ≤ 0.01) across four sub-
ethical orientations, as indicated in Figure 1. This samples of the data. As applied in the current
was done using median splits of the idealism (five study, data reveal Cronbach’s alpha of 0.71 and a
subjects have the median score of 58) and rela- unidimensional factor structure. Consistent with
tivism (15 subjects have the median score of 50) the prior findings, a statistically significant cor-
scores. Because of the duplicated median scores, relation (p = 0.0171) between CEP score and
the four orientations are not equal in size. The response to a rough proxy, single-item measure
split into high and low groups was made to make (“intend to remain with current firm”) suggests
the groups as equal in size as possible. This clas- the CEP to be a predictor of organizational com-
sification method results in 69 Exceptionists, 84 mitment.
Subjectivists, 77 Absolutists, and 74 Situationists.4

Other influences
Measures of organizational ethical culture
The five CEP questions in the questionnaire were
Hunt et al.’s (1989) five-item Corporate Ethics interspersed with others (Appendix B, Panel 2)
Scale (CEP, Appendix B, Panel 1) was used to intended to assess and/or control for additional
measure perceived organizational ethical culture, the environmental influences on personal values or
ethical environment within the firm created judgments suggested by the literature. They (and
through management practices and espoused their sources) are: explicitness of the firm’s
values – the “tone at the top” of the organiza- policies, or a management emphasis on rules
tion. The CEP reflects the extent to which versus judgment (Brief et al., 1991, p. 393); pro-
employees perceive that managers act ethically, fessional involvement (Mayer-Sommer and Loeb,
are concerned about ethics in the organization, 1981, p. 131); understanding of the profession’s
and will reward or punish ethical or unethical code of conduct (Fulmer and Cargile, 1987,
behavior (Bearden et al., 1993, p. 253). Hunt et p. 216); and previous ethics training in college5
108 Patricia Casey Douglas et al.

(Hiltebeitel and Jones, 1991, p. 272; Armstrong, “conflicts of interest, independence, and fee
1993, p. 90). Inclusion of CEP items with these problems” [Finn et al., 1988, p. 613]). The
others provides a less obtrusive way to question instrument was pretested on a separate sample of
the sensitive area of firm policies and practices. 40 accounting practitioners.
Ethical dilemmas encountered in practice
vary in moral intensity; therefore, as Jones (1991)
Measures of judgment theorizes, can be expected to elicit different
responses – albeit measurable “only in terms of
A series of vignettes portraying situations relatively large distinctions” (p. 378). Therefore,
involving conflicts of interest, confidentiality, this study attempted to represent the moral inten-
favors for clients, and lowballing were used to sity variable at only two levels, high (i.e., high
elicit measures of ethical judgment. These on more than three of the six components) and
vignettes were developed using an established low. These variations in moral intensity were
technique for assessing their validity: develop represented in the content of the vignettes devel-
vignettes based upon the literature, submit oped for this study, summarized in Figure 3.
vignettes to a panel of experts, pretest the The six moral intensity characteristics present
vignettes on subjects similar in characteristics to a challenge in the construction of vignettes
the sample population (Cavanaugh and Fritzsche, describing dilemmas within an accounting
1985). Each vignette describes a situation and a context, as the researchers were unable to find
fictitious CPA’s action, and participants are asked any previous study which attempted to opera-
to agree or disagree with the described action on tionalize or explicitly control for the construct.
the scale previously described. Following Jones’s (1991) theoretical discussion,
Some of these vignettes were based upon those differences in magnitude of consequences, prob-
originally developed by Loeb (1971, excerpted ability of effect, and temporal immediacy were
for this study with permission of the Institute of established in the vignettes by use of qualitatively
Professional Accounting) and since used by other different terms (e.g., could rather than will). Social
researchers (e.g., Armstrong, 1984); others were consensus within the professional community is
developed by Cohen et al. (1994, used with per- reflected by prohibitions against certain practices.
mission of the authors). The situations described The researchers reasoned that proximity and con-
are typical of those CPA’s frequently cite as centration of effect would vary (high to low)
ethical problems confronted in practice (i.e., with the broad areas of the accountant’s obliga-

Moral intensity characteristics: Vignette:

#1 #2 #3 #4 #5 #6 #7a

Magnitude of consequences L L H H L H H
Social consensus L L H H L H H
Probability of effect L L H H L H H
Temporal immediacy L L H H L H H
Proximity H L/Hb L H L L/H H
Concentration of effect H L/Hb L H L L/H H
Overall moral intensity ratingb L L H H L H H
a
Duplicates salient features of #4 – provided as a manipulation check.
b
Indicates midrange on a low-to-high continuum.

Figure 3. Variations in moral intensity in vignettes.


The Effect of Organizational Culture and Ethical Orientation 109

tions represented in specific vignettes: obligations values, but not in the other: mean relativism
to clients, to colleagues, and to the public. scores between firms are statistically different;
The manipulated variable, moral intensity, mean idealism scores are not. As relativism and
requires only two vignettes to represent the high- idealism are significantly correlated with gender
versus-low possible states. However, Murphy and (at p = 0.027 and p = 0.001, respectively),
Laczniak (1981, p. 262) suggest that an indi- between-firm gender differences are not likely to
vidual’s ethical decisions are represented best over explain the difference in one (relativism) but not
a variety of situations and decisions. Replication in the other (idealism).
also helps control for chance fluctuations in Measures of idealism and relativism show no
responses. Therefore, three vignettes representing significant correlation with age or position. In
each of the two states of moral intensity were fact, mean scores from these data are not statis-
presented. An additional vignette that duplicated tically different from those of a separate sample
the salient features of one of the other six was of 21-year-old senior undergraduate accounting
included to provide a manipulation check. Thus, students (Douglas and Schwartz, 1999). This is
seven vignettes were presented to the subjects but an important finding because older subjects are
responses to only six comprise the judgments expected to be less idealistic and less relativistic
measure. than younger subjects (Forsyth, 1980, p. 181),
and because an understanding of the socialization
process leads to the expectation that personal
Results values will be shaped by the organization over
time.
Tests of hypotheses Also of particular interest to this study, the
measure of organizational ethical culture, the
Table II presents results of univariate tests of CEP, shows a significant between-firm difference
central tendency and association for demographic (p ≤ 0.01) which cannot be explained by
and value-variables (i.e., idealism, relativism, observed between-firm demographic differences.
CEP) of interest. Significant between-firm dif- CEP scores are significantly correlated with
ferences are evident in one measure of personal position (p = 0.015) but not with age (p = 0.160)

TABLE II
Univariate tests of central tendency and association

Variables Mean Std. Dev. Correlation Coefficients (p values)

Idealism Relativism CEP Firm

Idealism 5.72** 1.39


Relativism 4.97** 1.36 –0.103
(0.073)
CEP 6.97** 1.26 –0.198 –0.101
(0.000) (0.079)
Firm n/a n/a –0.017 –0.129 0.148
(0.770) (0.024) (0.010)
Position n/a n/a –0.065 –0.029 0.140 0.614
(0.255) (0.615) (0.015) (0.000)

* Between-firm difference significant at p ≤ 0.05 (two-tailed t-test).


** Between-firm difference significant at p ≤ 0.01 (two-tailed t-test).
110 Patricia Casey Douglas et al.

or gender (p = 0.953), despite these three demo 3 indicates that the R2’s are virtually the same for
graphic variables’ previously noted correlation. all models. However, the model for all judgments
The scores are significantly correlated with the together now is significant (p = 0.044) as is the
personal values measure, idealism (p ≤ 0.000), and interaction term (p = 0.028). The only signifi-
weakly correlated with relativism (p = 0.079). cant “other influences” variable is still ethics
This finding might indicate a moderating effect instruction. For the high intensity ethical deci-
of organizational environment on personal values sions, the model is still significant (p = 0.004),
consistent with socialization theory were it not but the interaction term is not (p = 0.166). The
for the previously discussed evidence implying same two other variables are significant. Again,
that personal values in these firms do not change the model for the low intensity ethical judgments
over time (i.e., idealism and relativism are not is not significant.
significantly correlated with position, as would Sensitivity analysis indicates that while the use
be expected when values are shaped by an of ethical orientation produces virtually the same
organization). R2’s and significant “other influences” terms as
To test HO1, we used three separate analyses does use of separate idealism and relativism scores
of covariance (using SAS Proc GLM), as the for all models, there are some differences in the
judgment score dependent variables are contin- significance of individual variables. Results for
uous and the independent variable of orientation the high intensity ethical judgment model
is a classification variable while the four measures indicate that the classification of subjects into
of other influences (i.e., management emphasis ethical orientations makes a difference that is not
on rules versus judgment, professional involve- detected when using the separate value scores.6
ment, understanding of the profession’s code of As most studies employing Forsyth’s EPQ use
conduct, and previous ethics instruction) are con- separate idealism and relativism scores and do not
tinuous variables (Table III, Models 1 to 3). Of attempt to classify subjects into the four ideo-
the three models, only the model for high inten- logical groupings (thereby avoiding [as does
sity ethical judgments is significant (R2 = 0.071; Forsyth himself ] the attendant issue of what con-
p = 0.003). Ethical orientation is significant (F stitutes “high” or “low” idealism and relativism
= 2.93; p = 0.034), even after considering the scores), this finding may indicate serious reser-
effects of other influences. The code of conduct vations for the less-complicated approach.
and ethics instruction variables are also signifi- HO2 was also analyzed with an ANCOVA
cant (p ≤ 0.05). model (Table III, Model 4). In this model, ethical
The null hypothesis HO1 cannot be rejected in orientation is the dependent variable, perceived
its entirety: Ethical judgments in situations of organizational ethical culture (CEP) and the four
high moral intensity are affected by personal “other influences” variables are the independent
values (i.e., ethical ideology), by some environ- variables. This model is marginally significant
mental variables (i.e., understanding of the (R2 = 0.037; p = 0.047), but none of the
professional code of conduct and previous hypothesized independent variables are signifi-
ethics instruction). Jones’ (1991) moral intensity cant at p ≤ 0.05. Additional ANCOVA models
argument is supported: differences in the char- deconstructed the ethical orientation variable,
acteristics of specific judgment tasks apparently using summate measures of idealism (Model 4a)
result in different decision processes. and relativism (Model 4b) as dependent variables.
To ensure that the results using the classifica- Model 4a is significant at p < 0.001 (R2 = 0.071),
tion variable of ethical orientation are not an CEP and firm emphasis on rules vs. judgment are
artifact of the classification scheme, we reran the both significant (p = 0.002 and 0.015, respec-
analyses for HO1 using the continuous variables tively). Model 4b shows no significant results.
of idealism and relativism instead of the orienta- Clearly, corporate ethical environment, including
tion variable. We also included an interaction a relatively strong rules-orientation, affects indi-
term for idealism and relativism (Table IV). vidual idealism but not relativism.
Comparison of Tables III and IV, Models 1 to We tested HO3, in which organizational ethical
The Effect of Organizational Culture and Ethical Orientation 111

culture is hypothesized to affect individuals’ low) moral intensity situations. These results
judgment in situations with an ethical compo- support Jones’ (1991) issue-contingent argument,
nent, either directly (as a result of a rules-vs-indi- but appear counter to those of Brief et al. (1996)
vidual judgment approach on the part of the who found little effect of personal values on
firm, previous ethics training, or the strength of ethical judgments. Brief et al. (1991, p. 393)
professional codes of conduct) or indirectly (as a observe that personal values are related to ethical
result of work-environment influences acting to decisions only under conditions of low account-
shape the individual decision-maker’s personal ability. As Tetlock (1983, p. 75) explains this phe-
values), using path analysis. Figure 4 presents the nomena, individuals will tend towards
path model supported by these data: a recursive consistency with the views of those to whom
causal model of accountants’ ethical judgments, they are accountable if those views are known.
depicting hypothesized direct and indirect rela- If they are not known, the individual has no
tionships between corporate ethical culture choice but to consider other options and tolerate
(CEP), “other” influences, and judgments, here inconsistency – perhaps to rely on learned
limited to situations of high moral intensity.7 responses (i.e., personal values).
Because the ethical ideology construct classifies Perceived organizational ethical culture is
respondents into one of four categories not indirectly related to ethical judgments in our
suitable for this type of analysis, the continuous results, as ethical culture affects individual values
variables, idealism and relativism, were used in (i.e., idealism) and idealism affects judgments.
the path model. Significant paths are indicated Extending Tetlock’s (1983) logic, the moderating
by one-way arrows and path coefficients indicate effect of culture on judgment will be more pro-
the magnitude of effect. nounced if the culture rather explicitly supports
Table V summarizes the direct, indirect,8 and distinct values. Individuals’ summed responses to
residual effects of significant variables. Consistent CEP questions concerning firm values in this
with HO1 results previously discussed, significant study ranged from a minimum of 13 (largely
direct effects on judgments in situations of high to moderately disagree) to a maximum of 45
moral intensity are shown for idealism, but not (completely agree). The median score was 36
for relativism. Also consistent with HO2 results, (moderately agree) and the interquartile range is
corporate ethical culture (CEP) affects idealism, 31 (slightly agree) to 40 (largely agree). These
but not relativism. CEP affects judgments both findings may indicate uncertainty with respect
directly and indirectly, through its effect on to what management values, and reliance
idealism, although the effect is not statistically on personal values in lieu of organizational
significant at p ≤ 0.05. Data confirm that the pro- ethical culture. Other environmental influences,
fessional code of conduct directly affects idealism including the professional code of conduct, an
(p ≤ 0.05) and judgments (p ≤ 0.01), and indi- emphasis in the workplace on rules vs. individual
rectly affects judgments, although again the effect judgment, and previous ethics instruction signif-
is not statistically significant (p ≥ 0.05). An icantly influence judgments. These may also
emphasis on rules vs. judgment directly affects indicate a reliance on prior learned responses in
idealism (p ≤ 0.01) and indirectly affects judg- the absence of a strong ethical culture.
ments (but at p ≥ 0.05), and ethics instruction Socialization theory leads us to expect an
directly affects judgements (p ≤ 0.01) only. eventual convergence of personal values with
those of the organization. Firms mold their
members to fit the organizational environment,
Discussion and conclusions or select and promote individuals who already
fit into the prevailing culture and cause those that
This study investigated auditors’ ethical judg- do not fit to leave. The cross-sectional data of
ments in situations typical of those they face in this study show no difference in value measure-
practice. Results indicate that ethical orientation ments among participants at different positions
is related to ethical judgments in high (but not (i.e., experience levels) within the firm. While
112 Patricia Casey Douglas et al.

TABLE III
ANCOVA analysis

Model 1: Dependent variable: Sum of ethical judgments (R 2 = 0.037)

Source DF Sum of squares Mean square F value P

Model 007 00575.12 082.16 1.65 0.122


Error 296 14776.85 049.92
Corrected total 303 15351.97

Source DF Type III SS Mean square F value P

Ethical orientation 003 00212.09 070.70 1.42 0.238


Emphasis on rules vs. judgment 001 00009.44 009.44 0.19 0.664
Professional involvement 001 00010.42 010.42 0.21 0.648
Professional code of conduct 001 00045.79 045.79 0.92 0.339
Ethics instruction 001 00238.09 238.09 4.77 0.030

Model 2: Dependent variable: Sum of high intensity ethical judgments (R2 = 0.071)

Source DF Sum of squares Mean square F value P

Model 007 00362.91 051.84 3.23 0.003


Error 296 04745.35 016.03
Corrected total 303 05108.26

Source DF Type III SS Mean square F value P

Ethical orientation 003 00140.99 047.00 2.93 0.034


Emphasis on rules vs. judgment 001 00000.26 000.26 0.02 0.898
Professional involvement 001 00005.81 005.81 0.36 0.548
Professional code of conduct 001 00108.32 108.32 6.76 0.010
Ethics instruction 001 00069.25 069.25 4.32 0.039

Model 3: Dependent variable: Sum of low intensity ethical judgments (R2 = 0.014)

Source DF Sum of squares Mean square F value P

Model 007 00097.79 13.97 0.58 0.771


Error 296 07114.90 24.04
Corrected total 303 07212.68

Source DF Type III SS Mean square F value P

Ethical orientation 003 00017.53 005.84 0.24 0.866


Emphasis on rules vs. judgment 001 00012.85 012.85 0.53 0.465
Professional involvement 001 00000.67 000.67 0.03 0.868
Professional code of conduct 001 00013.25 013.25 0.55 0.458
Ethics instruction 001 00050.53 050.53 2.10 0.148
The Effect of Organizational Culture and Ethical Orientation 113

Table III (Continued)

Model 4: Dependent variable: Ethical orientation (R2 = 0.037)

Source DF Sum of squares Mean square F value P

Model 005 00013.30 00002.66 02.27 <0.047


Error 298 00348.65 00001.17
Corrected total 303 00361.95

Source DF Type III SS Mean square F value P

Corporate Ethics Scale (CEP) 001 00000.96 00000.96 00.82 <0.366


Emphasis on rules vs. judgment 001 00003.13 00003.13 02.67 <0.103
Professional involvement 001 00000.40 00000.40 00.34 <0.560
Professional code of conduct 001 00004.10 00004.10 03.50 <0.062
Ethics instruction 001 00000.20 00000.20 00.17 <0.681

Model 4a: Dependent variable: Sum of idealism measures (R2 = 0.071)

Source DF Sum of squares Mean square F value P

Model 005 04199.06 00839.82 04.53 <0.001


Error 298 55271.68 00185.48
Corrected total 303 59470.73

SOURCE DF Type III SS Mean square F value P

Corporate Ethics Scale (CEP) 001 01863.68 01863.68 10.05 <0.002


Emphasis on rules vs. judgment 001 01112.68 01112.68 06.00 <0.015
Professional involvement 001 00250.73 00250.73 01.35 <0.246
Professional code of conduct 001 00035.37 00035.37 00.19 <0.663
Ethics instruction 001 00086.70 00086.70 00.47 <0.495

Model 4b: Dependent variable: Sum of relativism measures (R2 = 0.024)

Source DF Sum of squares Mean square F value P

Model 005 01362.74 00272.55 01.47 <0.199


Error 298 55159.25 55159.25
Corrected total 303 56521.99

Source DF Type III SS Mean square F value P

Corporate Ethics Scale (CEP) 001 00681.27 00681.27 03.68 <0.056


Emphasis on rules vs. judgment 001 00140.56 00140.56 00.76 <0.384
Professional involvement 001 00058.12 00058.12 00.31 <0.576
Professional code of conduct 001 00278.18 00278.18 01.50 <0.221
Ethics instruction 001 00288.57 00288.57 01.56 <0.213
114 Patricia Casey Douglas et al.

TABLE IV
Sensitivity analyses

Model 1: Dependent variable: Sum of ethical judgments (R 2 = 0.047)

Source DF Sum of squares Mean square F value P

Model 007 00724.29 103.47 2.09 0.044


Error 296 14627.68 049.42
Corrected total 303 15351.97

Source DF Type III SS Mean square F value P

Idealism 001 00166.07 166.07 3.36 0.068


Relativism 001 00286.97 286.97 5.81 0.017
Idealism*relativism 003 00241.29 241.29 4.88 0.028
Emphasis on rules vs. judgment 001 00005.15 005.15 0.10 0.747
Professional involvement 001 00010.46 010.46 0.21 0.646
Professional code of conduct 001 00039.32 039.32 0.80 0.373
Ethics instruction 001 00271.88 271.88 5.50 0.020

Model 2: Dependent variable: Sum of high intensity ethical judgments (R2 = 0.067)

Source DF Sum of squares Mean square F value P

Model 007 00341.97 048.85 3.03 0.004


Error 296 04766.29 016.10
Corrected total 303 05108.26

Source DF Type III SS Mean square F value P

Idealism 001 00009.55 009.55 0.59 0.442


Relativism 001 00041.77 041.77 2.59 0.108
Idealism*relativism 001 00031.09 031.09 1.93 0.166
Emphasis on rules vs. judgment 001 00001.29 001.29 0.08 0.777
Professional involvement 001 00005.41 005.41 0.34 0.563
Professional code of conduct 001 00101.34 101.34 6.29 0.013
Ethics instruction 001 00071.67 071.67 4.45 0.036

Model 3: Dependent variable: Sum of low intensity ethical judgments (R2 = 0.026)

Source DF Sum of squares Mean square F value P

Model 007 00190.99 027.28 1.15 0.332


Error 296 07021.70 023.72
Corrected total 303 07212.68

Source DF Type III SS Mean square F value P

Idealism 001 00095.98 095.98 4.05 0.045


Relativism 001 00109.77 109.77 4.63 0.032
Idealism*relativism 001 00099.14 099.14 4.18 0.042
Emphasis on rules vs. judgment 001 00011.59 011.59 0.49 0.485
Professional involvement 001 00000.82 000.82 0.03 0.852
Professional code of conduct 001 00014.41 014.41 0.61 0.436
Ethics instruction 001 00064.36 064.36 2.71 0.101
The Effect of Organizational Culture and Ethical Orientation 115

*** p ≤ 0.001
*** p ≤ 0.01
*** p ≤ 0.05

Figure 4. Significant paths in the model of accountants’ ethical judgments in situations of high moral intensity.

value change can only be assessed by longitudinal and to different stimuli in the environment, indi-
measures not attempted in this study, this current viduals may perceive the same event, object, or
result would not be expected if personal values experience differently.
are shaped by the socialization process over time. Of course, the findings of this study must be
Ouchi (1979, p. 846) provides a possible expla- considered in view of its limitations. As we
nation, that organizational growth, turnover and previously pointed out, developing the ethics
specialization all serve to undermine the organi- scenarios to use was not a simple task. Despite
zational socialization process. These conditions our conscientious effort and application of the
are typical of public accounting firms. It is also accepted procedures for developing vignettes to
possible that the group of respondents in this be used in such studies (previously discussed), it
study, although they come from three within- is possible that the scenarios used were not
firm ranks, may not have been in public appropriate to elicit a wide range of responses.
accounting long enough to demonstrate any However, the different results between the high
significant value congruence. and low intensity scenarios indicate that the
These data indicate that organizational ethical manipulation was successful. In fact, this study’s
culture is interpreted differently by different indi- operationalization of Jones’ (1991) moral inten-
viduals in the organization. As previously noted, sity theory in an accounting setting may be its
individual responses to questions concerning firm major contribution.
values ranged from fairly strong disagreement to It is also possible, as Lord (1992) points
complete agreement. Dillard and Ferris (1989, out, that our subjects did not feel accountable
pp. 210–211) remind us that perception involves for the judgments required by the experimental
selection and organization of environmental task, so they may not have taken it seriously.
stimuli to provide meaning to experiences for the Again, accepted survey-research techniques
perceiver. As each individual responds differently were followed to minimize this possibility.
116 Patricia Casey Douglas et al.

TABLE V
Path coefficients in the model of accountants’ ethical judgments in situations of high moral intensity

H OX Variable Variable Direct Indirect Residual Total


effect effect correlation

Path coefficients:
HO1a Idealism → Judgments –0.133*** –0.006 –0.139***
relativism → Judgments –0.069*** –0.004 –0.073***
H O2 CEP → Idealism –0.203*** –0.003 –0.206***
→ relativism –0.098*** –0.002 –0.010***
HO3a CEP → Judgments –0.073*** –0.028 –0.029 –0.072***
Emphasis on
rules vs. judgment → Idealism –0.148*** –0.003 –0.151***
→ relativism –0.025*** –0.021 –0.046***
→ Judgments –0.022*** –0.021 –0.019 –0.024***
Professional code
of conduct → Idealism –0.113*** –0.024 –0.121***
→ relativism –0.052*** –0.005 –0.047***
→ Judgments –0.169*** –0.016 –0.019 –0.166***
Ethics instruction → Idealism –0.052*** –0.004 –0.056***
→ relativism –0.066*** –0.003 –0.069***
→ Judgments –0.144*** –0.001 –0.143***

*** p ≤ 0.001.
*** p ≤ 0.01.
*** p ≤ 0.05.

Experimental materials comprised an anony- (Figure 4; Table V). The summed ethical
mous, self-administered questionnaire with judgment scores and the high moral intensity
multiple measures, generally considered to be the judgment scores are related to ethics instruction.
least obtrusive way to elicit sensitive information. For participants in this study, that meant ethics
Completion of the questionnaire took less than instruction during their college careers, as neither
20 minutes, so excessive length would not be firm provides on-the-job ethics training for all
expected to reduce attention to the materials. employees. High moral intensity judgment scores
Each test administration was conducted under the are also related to participants’ understanding of
auspices of a supportive accounting firm, lending the professional code of conduct. These rela-
credibility to the task. By using a scenario tionships suggest that more ethical judgments
method, we probably do not elicit the same deci- might be achievable through more instruction in
sions that respondents might have made in “real” ethics and in the professional code of conduct.
situations. If the task design techniques described Lastly, this study focused on organizational
are unable to adequately control for unmeasured culture, although accountants are affected by the
variables, it may be necessary to use deception to organizational culture of their firms and by the
elicit responses that more accurately reveal what professional culture of public accounting. While
subjects might do in real situations (Hooks and this study includes aspects of each, no attempt
Schultz, 1996). was made to specifically measure the influence of
Perhaps the most important findings of this professional culture. This might be considered
study are found in the ANCOVA models in future studies.
(Table III), and confirmed by path analysis
The Effect of Organizational Culture and Ethical Orientation 117

Appendix A: Ethics Position Questionnaire (EPQ)

01. A person should make certain that their actions never intentionally harm another even to a small degree.
02. Risks to another should never be tolerated, irrespective of how small the risks might be.
03. The existence of potential harm to others is always wrong, irrespective of the benefits to be gained.
04. One should never psychologically or physically harm another person.
05. One should not perform an action which might in any way threaten the dignity and welfare of another
individual.
06. If an action could harm an innocent other, then it should not be done.
07. Deciding whether or not to perform an act by balancing the positive consequences of the act against the
negative consequences of the act is immoral.
08. The dignity and welfare of people should be the most important concern in any society.
09. It is never necessary to sacrifice the welfare of others.
10. Moral actions are those which closely match ideals of the most “perfect” action.
11. There are no ethical principles that are so important that they should be a part of any code of ethics.
12. What is ethical varies from one situation and society to another.
13. Moral standards should be seen as being individualistic; what one person considers to be moral may be
judged to be immoral by another person.
14. Different types of moralities cannot be compared as to “rightness.”
15. Questions of what is ethical for everyone can never be resolved since what is moral or immoral is up to
the individual.
16. Moral standards are simply personal rules which indicate how a person should behave, and are not to be
applied in making judgments of others.
17. Ethical considerations in interpersonal relations are so complex that individuals should be allowed to
formulate their own individual codes.
18. Rigidly codifying an ethical position that prevents certain types of actions could stand in the way of better
human relations and adjustment.
19. No rule concerning lying can be formulated; whether a lie is permissible or not permissible totally depends
upon the situation.
20. Whether a lie is judged to be moral or immoral depends upon the circumstances surrounding the action.

Appendix B: CEP and other influences

Panel 1: Corporate Ethics Scale (Hunt, Wood, and Chonko 1989)


• Managers in my firm often engage in behaviors that I consider to be unethical.*
• In order to succeed in my firm, it is often necessary to compromise one’s ethics.*
• Top management in my firm has let it be known in no uncertain terms that unethical behaviors will not be
tolerated.
• If a manager in my firm is discovered to have engaged in unethical behavior that results primarily in personal
gain (rather than firm gain), he or she will be promptly reprimanded.
• If a manager in my firm is discovered to have engaged in unethical behavior that results primarily in firm
gain (rather than personal gain), he or she will be promptly reprimanded.

Panel 2: Other influences


• Management generally stresses conforming to rules rather than applying individual judgment.
• I am very active in the profession, attending professional meetings, reading professional publications, etc.
• I was exposed to a great deal of ethics or philosophy instruction during my college career.
• The ethics instruction I received in college was more philosophical than practical.
• I have a thorough understanding of the Professional Code of Conduct.

Note: * items that are reversed scored.


118 Patricia Casey Douglas et al.

Appendix C: Vignettes

Vignette #1: CPA X is approached by a prospective client, a current employee of a large existing client corpo-
ration. The employee discloses that personnel of the client organization are considering forming their own cor-
poration which could eventually provide competition for their employer.
Action: CPA X does not reveal the scheme to his client.

Vignette #2: A client of CPA X refers another client to X and indicates that he expects some small compensa-
tion from X for his services.
Action: X takes the client out to dinner.

Vignette #3: CPA X is developing a bid for a major new client. The client has already expressed to X what he
expects the bid to be. X knows that the fee the client demands is significantly below the cost of rendering the
services and that the audit will lose money in the first few years. However, the expectation is that the firm will
be able to raise the audit fee a few years down the road to generate a profit.
Action: X deliberately sets the bid significantly below cost.

Vignette #4: CPA X serves as the auditor for Widget & Co., a privately held firm. Widget’s market share has
declined drastically, and X knows that Widget will soon be bankrupt. Another of X’s audit clients is Solid
Company. While auditing Solid’s accounts receivable, X finds that Widget & Co. owes Solid $200,000. This
represents 10 percent of Solid’s receivables.
Action: CPA X warns the client, Solid Company, about Widget’s impending bankruptcy.

Vignette #5: CPA X, in addition to practicing public accounting, is heavily involved in community activities.
X has been involved in the past with fund-raising efforts for the local symphony orchestra. In preparation for
a proposal to an international funding organization, the president of the symphony has asked X to perform the
initial audit.
Action: CPA X accepts the audit engagement.

Vignette #6: CPA X has had several meetings with a potential client, the CEO of a very large and profitable
company. The potential client asks X to arrange a position for his son as a staff auditor in another office of the
firm. Although the son is bright, he probably would not have otherwise been given an offer.
Action: CPA X recommends making the potential client’s son an offer.

Vignette #7: While engaged in the audit of Lark Enterprises, a large client company, CPA X discovers that the
company intends to default on a major contract with another of X’s client companies, Southern Company.
Southern’s contract with Lark is its largest, and represents a significant share of its sales.
Action: CPA X warns Southern about Lark’s impending default.

Acknowledgement Notes
1
Winner of the University of Oklahoma’s See Sims (1992, p. 511) for a listing of studies con-
McLaughlin Prize for Research in Accounting cluding that management ethics impacts employee
Ethics. ethics.
2
There were no significant differences in age, years
of experience in public accounting, office size,
gender, undergraduate major, being a CPA, inten-
tion to remain in public accounting, management
The Effect of Organizational Culture and Ethical Orientation 119

emphasis on rules versus judgments, professional References


involvement, and ethics training in college between
the usable and rejected instruments. There were sig- Armstrong, M. B.: 1984, Internalization of the
nificant differences in position of respondents, with Professional Ethic by Certified Public Accountants:
rejected instruments coming more from staff and A Multidimensional Scaling Approach.
fewer from higher positions. More rejected instru- Unpublished doctoral dissertation, University of
ments came from respondents indicating that they did Southern California.
not intend to remain with their current firm. Armstrong, M. B.: 1987, ‘Moral Development and
Rejected respondents also displayed a higher level of Accounting Education’, Journal of Accounting
understanding of the Professional Code of Conduct. Education 5 (Spring), 27–43.
This last difference is the only one that is difficult to Armstrong, M. B.: 1993, ‘Ethics and Professionalism
understand. in Accounting Education: A Sample Course’,
3
At 17.4 percent, this is only slightly higher than the Journal of Accounting Education 11 (Spring), 77–92.
5 to 15 percent range of “typical” consistency failures Arrington, C. E. and P. M. J. Reckers: 1985, ‘A
Rest reports of studies using his instrument (Rest, Social-psychological Investigation into Perceptions
1987, p. 15). Following the logic of Rest’s suggestions of Tax Evasion’, Accounting and Business Research 15
for adapting the reported range to the shorter version (Summer), 163–176.
of the DIT, the higher failure rate in the current study Bearden, W. O., R. G. Netemeyer and M. F. Mobley:
would be expected based only upon the larger 1993, Handbook of Marketing Scales: Multi-Item
number of items in the instrument developed for this Measures for Marketing and Consumer Behavior
study. Research (Sage Publications, Newbury Park, CA).
4
As a sensitivity analysis, we also classified respon- Blalock, D.: 1996, ‘For Many Executives, Ethics
dents into orientation by a median split but ignoring Appear To Be a Write Off ’, The Wall Street Journal
the duplicated median scores. This resulted in 65 (March 26), C1, C3.
Exceptionists, 75 Subjectivists, 77 Absolutists, and 67 Brief, A. P., J. M. Dukerich and L. I. Doran: 1991,
Situationists. We then reran all the models indicated ‘Resolving Ethical Dilemmas in Management:
in Tables III and IV (not shown). Results were not Experimental Investigations of Values,
significantly different. Accountability, and Choice’, Journal of Applied
5
Neither firm provides on-the-job ethics training for Social Psychology 21 (March 1–15), 380–396.
the employee ranks tested in this study. Brief, A. P., J. M. Dukerich, P. R. Brown and J. F.
6
We also conducted a sensitivity analysis using the Brett: 1996, ‘What’s Wrong with the Treadway
64 rejected instruments using the four models shown Commission Report? Experimental Analyses of the
in Table III. Results (not shown) were not signifi- Effects of Personal Values and Codes of Conduct
cantly different for any of the four models. We also on Fraudulent Financial Reporting’, Journal of
recomputed the three regression analyses reported in Business Ethics 15 (February), 183–198.
Table IV including the 64 rejected instruments. There Casler, D. J.: 1964, The Evolution of CPA Ethics: A
were no significant differences in these regression Profile of Professionalization. Occasional Paper No.
models. 12, Bureau of Business and Economic Research,
7
Sub-group analysis was again used to assess the Graduate School of Business Administration,
hypothesized moderating effect of moral intensity Michigan State University, East Lansing, MI.
on judgments, as suggested by Sharma et al. (1981). Cavanagh, G. and D. Fritzsche: 1985, ‘Using
As in our previous findings, only the model of Vignettes in Business Ethics Research’, Research in
judgments in situations of high moral intensity is Corporate Social Performance and Policy 7, 279–293.
significant. Cohen, J., L. Pant and D. Sharp: 1994, ‘An
8
Indirect effects were calculated as suggested by International Comparison of Moral Constructs
James and Brett (1984, p. 319): in a model of the form Underlying Auditors’ Ethical Judgments’,
x → m → y, the path coefficient linking x to m is Proceedings of the Ernst & Young Research on
multiplied by the path coefficient linking m to y to Accounting Ethics Symposium ( June 12–14), 34–45.
produce the indirect effect of x on y. Dillard, J. F. and K. R. Ferris: 1989, ‘Individual
Behavior in Professional Accounting Firms: A
Review and Synthesis’, Journal of Accounting
Literature 8, 208–234.
Douglas, P. C. and B. N. Schwartz: 1999, ‘Values as
120 Patricia Casey Douglas et al.

the Foundation for Moral Judgment: Theory and ‘Corporate Ethical Values and Organizational
Evidence in an Accounting Context’, Research on Commitment in Marketing’, Journal of Marketing 53
Accounting Ethics 5, 3–20. ( July), 79–90.
Douglas, P. C. and B. Wier: 2000, ‘Integrating James, L. R. and J. M. Brett: 1984, ‘Mediators,
Ethical Dimensions into a Model of Budgetary Moderators, and Tests for Mediation’, Journal of
Slack Creation’, Journal of Business Ethics 28 Applied Psychology 69 (May), 307–321.
(December), 267–278. Jeffrey, C. and N. Weatherholz: 1996, ‘Ethical
Ferrell, O. C. and L. G. Gresham: 1985, ‘A Development, Professional Commitment, and
Contingency Framework for Understanding Rule Observance Attitudes: A Study of CPAs and
Ethical Decision Making in Marketing’, Journal of Corporate Accountants’, Behavioral Research in
Marketing 49 (Summer), 87–96. Accounting 8, 8–31.
Finn, D. W., L. B. Chonko and S. D. Hunt: 1988, Jones, T. M.: 1991, ‘Ethical Decision Making by
‘Ethical Problems in Public Accounting: The View Individuals in Organizations: An Issue-contingent
from the Top’, Journal of Business Ethics 7 (August), Model’, Academy of Management Review 16 (April),
605–615. 366–395.
Fogarty, T. J.: 1992, ‘Organizational Socialization Loeb, S. E.: 1971, ‘A Survey of Ethical Behavior in
in Accounting Firms: A Theoretical Framework the Accounting Profession’, Journal of Accounting
and Agenda for Future Research’, Accounting, Research (Autumn), 287–306.
Organizations and Society 17 (February), 129–149. Lord, A.: 1992, ‘Pressure: A Methodological
Forsyth, D. R.: 1980, ‘A Taxonomy of Ethical Consideration for Behavioral Research in
Ideologies’, Journal of Personality and Social Auditing’, Auditing: A Journal of Practice & Theory
Psychology 39 ( July), 175–184. (Fall), 89–108.
Forsyth, D. R.: 1981, ‘Moral Judgment: The Mayer-Sommer, A. and S. Loeb: 1981, ‘Fostering
Influence of Ethical Ideology’, Personality and Social More Successful Professional Socialization Among
Psychology Bulletin 7 ( June), 218–223. Accounting Students’, The Accounting Review 56
Forsyth, D. R.: 1992, ‘Judging the Morality of (January), 125–136.
Business Practices: The Influence of Personal Murphy, P. E. and G. R. Laczniak: 1981, ‘Marketing
Moral Philosophies’, Journal of Business Ethics 11 Ethics: A Review with Implications for Managers,
(May–June), 461–470. Educators, and Researchers’, in B. M. Ennis and
Fulmer, W. E. and B. R. Cargile: 1987, ‘Ethical K. J. Roering (eds.), Review of Marketing (American
Perceptions of Accounting Students: Does Marketing Association, Chicago), pp. 251–266.
Exposure to a Code of Professional Ethics Help?’, Ouchi, W. G.: 1979, ‘A Conceptual Framework
Issues in Accounting Education 2 (Fall), 207–219. for the Design of Organizational Control
Grube, J. W., D. M. Mayton, II and S. J. Ball- Mechanisms’, Management Science 25 (September),
Rokeach: 1994, ‘Inducing Change in Values, 833–848.
Attitudes, and Behaviors: Belief System Theory Ouchi, W. G.: 1980, ‘Markets, Bureaucracies, and
and the Method of Value Self-confrontation’, Clans’, Administrative Science Quarterly 25 (March),
Journal of Social Issues 50 (Winter), 153–173. 129–141.
Hiltebeitel, K. M. and S. K. Jones: 1991, ‘Initial Ponemon, L. A.: 1990, ‘Ethical Judgments
Evidence on the Impact of Integrating Ethics into in Accounting: A Cognitive-developmental
Accounting Education’, Issues in Accounting Perspective’, Critical Perspectives on Accounting 1,
Education 6 (Fall), 262–275. 191–215.
Hooks, K. and J. Schultz: 1996, ‘Ethics and Ponemon, L. A.: 1992, ‘Ethical Reasoning and
Accounting Research: The Issue of Deception’, Selection-socialization in Accounting’, Accounting,
Behavioral Research in Accounting 8 (Supplement), Organizations and Society 17 (April/May), 239–258.
25–47. Ponemon, L. A. and A. Glazer: 1990, ‘Accounting
Hunt, S. D., L. B. Chonko and J. B. Wilcox: 1984, Education and Ethical Development: The
‘Ethical Problems of Marketing Researchers’, Influence of Liberal Learning on Students and
Journal of Marketing Research 21 (August), 309–324. Alumni in Accounting Practice’, Issues in Accounting
Hunt, S. D. and S. Vitell: 1986, ‘A General Theory Education 5 (Fall), 195–208.
of Marketing Ethics’, Journal of Macromarketing 6 Ravlin, E. C. and B. M. Meglino: 1987, ‘Issues in
(Spring), 5–16. Work Values Measurement’, Research in Corporate
Hunt, S. D., V. R. Wood and L. B. Chonko: 1989, Social Performance and Policy 9, 153–183.
The Effect of Organizational Culture and Ethical Orientation 121

Rokeach, M.: 1968, Beliefs, Attitudes, and Values Trevino, L. K.: 1986, ‘Ethical Decision Making in
( Jossey-Bass, San Francisco). Organizations: A Person-situation Interactionist
Rokeach, M.: 1972. Beliefs, Attitudes, and Values: A Model’, Academy of Management Review 11 ( July),
Theory of Organization and Change ( Jossey-Bass, San 601–617.
Francisco).
Shaub, M. K., D. W. Finn and P. Munter: 1993, ‘The
Effects of Auditors’ Ethical Orientation on Patricia Casey Douglas
Commitment and Ethical Sensitivity’, Behavioral Loyola Marymount University,
Research in Accounting 5, 145–169. 7900 Loyola Blvd.,
Sharma, S., R. M. Durand and O. Gur-Arie: 1981, Los Angeles, CA 90045-8385,
‘Identification and Analysis of Moderator U.S.A.
Variables’, Journal of Marketing Research 18 (August), E-mail: pdouglas@lmu.edu
291–300.
Sims, R. R.: 1992, ‘The Challenge of Ethical Ronald A. Davidson
Behavior in Organizations’, Journal of Business Ethics Arizona State University West,
11 ( July), 505–513.
Phoenix, AZ,
Tetlock, P. E.: 1983, ‘Accountability and Complexity
of Thought’, Journal of Personality and Social U.S.A.
Psychology 45 ( July), 74–83.
Treadway Commission: 1987, Report of the National Bill N. Schwartz
Commission on Fraudulent Financial Reporting Virginia Commonwealth University,
(National Commission on Fraudulent Financial Richmond, VA,
Reporting, Washington, DC). U.S.A.

Вам также может понравиться