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WhenHERE
you try to print a portable document format (PDF) file from Adobe Reader, the file does not print.
NOTE: The steps in this document are specific to Adobe Reader. If you are having problems printing PDFs from a different Adobe
product, such as Adobe Acrobat, go to Adobe Help Center (in English).
VIDEO
2. In the list of installed programs, click Adobe Reader, and then click Uninstall or Yes.
4. Follow the on-screen instructions to complete the software removal. If the software uninstall process does not start or an error displays while
uninstalling, download Fix problems that block programs from being installed or removed (in English) from the Microsoft website, and then try
uninstalling again.
5. After Adobe Reader uninstalls, close all programs and web browsers, and then restart the computer.
6. Open a web browser, go to Adobe Acrobat Reader DC (in English), and then follow the on-screen instructions to install the software.
Windows 10, 8
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7/6/2020 HP Printers - Cannot Print PDFs from Adobe Reader (Windows) | HP® Customer Support
1. On your computer, close the original PDF, and then open a new PDF file.
2. In the PDF file, click File, select Print from the list, review the settings, and then click Print.
3. Click Advanced.
4. Click the Print As Image checkbox, change any other settings as desired, and then click OK.
Print the PDF file with the HP Smart app (Windows 10 only). Download and install the HP Smart app (in English) from the Windows Store, and then use
it to print the PDF file. For more information, go to Install and Use the HP Smart App (Windows 10).
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7/6/2020 HP Printers - Cannot Print PDFs from Adobe Reader (Windows) | HP® Customer Support
Make sure the PDF filename does not contain any special characters such as the pound sign (#), left or right brackets { }, or an ampersand (&). If you find
any special characters in the file name, rename the file without any special characters, and then try to print again. Need
help?
Download the PDF again. The file might have downloaded incorrectly or incompletely the first time.
Use another printer. If your printer is on a wired or wireless network, print the PDF file from a non-networked printer.
Move the PDF file to your computer's hard drive, and then print again. Adobe recommends storing PDF files on a local hard disk when you open, save, or
print them to reduce potential problems and damage to your files.
Make sure your computer has enough free disk space to print the PDF file, especially if it is a large file. Adobe recommends that free space is equivalent to
three to five times the size of the PDF file you want to print.
Close other programs on your computer when printing a PDF file. Adobe recommends keeping at least 50 percent of your computer's system resources
free PDF files.
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Move the PDF file to a different computer, and then print again.
Print the PDF file from a cloud storage account, such as Google Drive, Dropbox, or Microsoft OneDrive.
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Print the PDF from your mobile device. Go to Mobile Printing Solutions Compatible with HP Printers for a list of mobile printing solutions that work with
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