Академический Документы
Профессиональный Документы
Культура Документы
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Start to interview/build team of professionals
11 Administration - attorney, CPA, architect, designer, insurance agent, real estate broker
Insurance
10 Administration - identify requirements; building, liability, workmen's comp, other
Banking
7 Administration - open construction/development account
Liquor license
7 Administration - investigate application process/availability of liquor license
Federal ID number
6 Administration - apply for
Liquor license
4 Administration - apply for
- consider hiring firm to assist in processing application
Tax permits
2 Administration - apply for Sales Tax ID (state, local)
Banking
2 Administration - open operating, payroll, reserve accounts
- order checks, deposit slips
Payroll processing
2 Administration - in-house, outsource to ADP, Paychex, outside accountant
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Accounting software
2 Administration - if accounting done in-house; Quickbooks, Peachtree, other
- format P&L consistent with NRA Uniform System of Accounts
Petty cash
2 Administration - setup petty cash fund for cash payments
- create petty cash reimbursement form
Deposit procedures
2 Administration - armored car service or other
Insurance
1 Administration - verify with your agent that all policies are in force
Bank supplies
1 Administration - deposit stamp & pad, deposit bags, deposit slips
Accounting/bookkeeping system
1 Administration - have CPA review sales, deposit, payroll and accounts payable system
POS/merchant accounts
1 Administration - test credit card approval/processing
Administration
Administration
Administration
Administration
Administration
Administration
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Examine successful concepts
Concept
12 - collect info on concepts that appeal to you
Development
Local market
Concept
12 - look for opportunities, concept gaps in your market
Development
Points of difference
Concept - what will make your restaurant unique in terms of menu, service, ambiance,
9
Development other
Finalize concept
Concept - menu, service, unique offerings, price range, ambiance, etc.
8
Development - draft concept statement fully describing concept
Concept
Development
Concept
Development
Concept
Development
Concept
Development
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Graphic artist
Design/
11 - select graphic artist
Construction
List of architects
Design/
9 - check references, create short list of quality firms
Construction
Ansul system
Design/
8 - what are local requirements
Construction
Exits
Design/ - panic hardware requirements, emergency lighting
8
Construction - fire code requirements
Design-Interior
Design/
7 - kitchen, bar, dining room, bar, office, lighting
Construction
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Utilites billing changes
Design/ - change name/party responsible for utility bills
7
Construction - electrical, gas, water
Utilities
Design/ - determine utility company options
7
Construction - choose provider
Design elements
Design/
6 - logo, colors, type style
Construction
Door locks
Design/
6 - deadbolts, re-key locks prior to opening
Construction
Door/exits hardware
Design/
6 - alarms, push bars, emergency escape
Construction
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Flooring
- Tile
Design/ - Resilient
6
Construction - Hardwood
- Carpet
List of inspectors
Design/
6 - building, fire, electrical, plumbing, health
Construction
Design/ Masonry
6
Construction
Design/ Mechanical
6
Construction
Parking lot
Design/
6 - resurfacing, control access during construction
Construction
Design/ Paving
6
Construction
Design/ Plumbing
6
Construction
Design/ Resilient flooring
6
Construction
Design/ Roofing & waterproofing
6
Construction
Select contractor
Design/ - obtain bids
6
Construction - contractor prepares timeline/critical path for completion
Smoke detectors
Design/
6 - wire to alarm system
Construction
Design/ Steel/railings
6
Construction
Tile
Design/
6 - kitchen, bathrooms, dining areas, wall and floor
Construction
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Electrical service
Design/
5 - permits, procedures, plans, installation, inspection
Construction
Gas service
Design/
5 - permits, procedures, plans, installation, inspection
Construction
Grease trap
Design/
5 - permits, procedures, plans, installation, inspection
Construction
Landscaping
Design/
5 - design & bid contract
Construction
Water service
Design/
5 - permits, procedures, plans, installation, inspection
Construction
Water quality
Design/
4 - test for hard water, take bids for water softening, filtration
Construction
Cleaning crew
Design/
3 - bid & select vendor for initial & final clean
Construction
Exterior signage
Design/
3 - primary, handicap, reserved, valet, hours of operation, delivery times
Construction
Electrical labeling
Design/
2 - label switches, breakers and check for accessibility
Construction
Inspections
Design/
2 - schedule for fire, health departments, other
Construction
Alarm system
Design/
1 - install & inspect
Construction
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Beverage service
Design/
1 - set up installation of post mix system, coffee, iced tea
Construction
Fire extinguishers
Design/
1 - install with visible operating instructions
Construction
Final clean
Design/
1 - interior & exterior of building
Construction
Design/
Construction
Design/
Construction
Design/
Construction
Design/
Construction
Design/
Construction
Design/
Construction
Design/
Construction
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Design/
Construction
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Preliminary equipment requirements
9 FF&E - create a list of the equipment needed
Equipment lists
8 FF&E - kitchen, bar, dining room, bar, office
Exterior signage
7 FF&E - get local code/permit/approval requirements
Communications/phone system
- phone lines for office, fax, kitchen, hostess station
2 FF&E - pagers, cell phones, fire & burglar alarms
- internet access, service provider
Interior signs
2 FF&E - menu boards, restrooms, fire exit, hand wash, wait to be seated
Office equipment
2 FF&E - copier, fax, computer, printer, calculators
Office furniture
2 FF&E - desk, chairs, filing cabinet, shelving
Receiving scale
2 FF&E - minimum 200lb capacity
Restrooms
2 FF&E - hand towel/dryer dispensers, soap dispensers, hand soap,
baby changing tables
Janitorial equipment
2 FF&E - wet floor signs, mops, buckets, vacuum
- trash cans, cordless dust pan
Equipment tests
1 FF&E - test each piece with supplier prior to training
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Kitchen clock
1 FF&E - purchase & install
Kitchen tools/toolkit
1 FF&E - purchase & designate location store
Ansul system
1 FF&E - inspect
Storage shelves
1 FF&E - clean, organize & label; walk-in, freezer, dry storage
Receive furniture
1 FF&E - tables, chairs, desk tops, benches, patio furniture
FF&E
FF&E
FF&E
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Financing
12 Finance/Legal - investigate potential sources for startup capital
- savings, family, friends, banks, SBA, investors
Bank/SBA lending
11 Finance/Legal - find banks that have financed restaurant startups
Business plan
11 Finance/Legal - begin drafting your business plan
Capital/construction/opening budget
- estimate total startup cost of project through opening day
11 Finance/Legal - incorporate this into business plan
- refer to Capital Budget worksheet on "Startup & Feasibility Spreadsheets" on
RestaurantOwner.com
Financial feasibility
- begin establishing preliminary financial assumptions
10 Finance/Legal - sales, operating costs, capital costs, number of employees, etc.
- refer to NRA's Industry Operation's Report for industry averages
- use "Startup & Feasibility Spreadsheets" on RestaurantOwner.com
Business entity
9 Finance/Legal - consider corporation, LLC, partnership, limited partnership
- seek guidance from CPA/attorney
Select attorney
9 Finance/Legal - draft/file corporate documents
- review/negotiate lease agreement
Select CPA
9 Finance/Legal - determine corporate entity/review business plan financials
Business plan
8 Finance/Legal - complete business plan
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Capital/construction/opening budget
8 Finance/Legal - update projections with actual bids/current estimates
Buy-sell agreement
7 Finance/Legal - attorney prepares if you have partners/investors
- consider insurance to fund
Landlord approvals
7 Finance/Legal - determine what items require landlord approval
- plans, signage, other
Tax ID numbers/accounts
5 Finance/Legal - apply for federal, state unemployment insurance, state sales tax
Line of credit
3 Finance/Legal - set up working capital line of credit with bank
Finance/Legal
Finance/Legal
Finance/Legal
Finance/Legal
Finance/Legal
Finance/Legal
Finance/Legal
Finance/Legal
Finance/Legal
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Finance/Legal
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
List of available suppliers
4 Food & Beverage - create list of suppliers for food, beverages & supplies
Beer
3 Food & Beverage - decide what bottled / draft beers to stock
Food inventory
3 Food & Beverage
- create master inventory list of all ingredients/products to stock
Liquor
3 Food & Beverage - determine well/premium/super premium brands
Wine
3 Food & Beverage - determine wines to stock
Wine list
3 Food & Beverage - design & print
- include in main menu?
Menus
2 Food & Beverage - covers & inserts, to-go, catering, children's
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Competitive analysis
9 Marketing - create list of competitors
- obtain sample menus for research & reference
Banners
4 Marketing - NOW HIRING /COMING SOON / NOW OPEN
Gift certificates
3 Marketing - design & print
- program gift certificate sales keys into POS (both sale & redemption)
Local charities
3 Marketing - choose which charity(s) to support
- consider a "charity night" pre-opening party
Printing
3 Marketing - stationary, envelopes, labels, business cards
- invitations for opening parties
Yellow page ad
3 Marketing - determine if yellow page advertising makes sense
- inquire about timing of next printing cycle
Opening party(s)
1 Marketing - press event, VIPs, contractors & suppliers
- create guest lists, send invitations
Marketing
Marketing
Marketing
Marketing
Marketing
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Insurance agent
5 Ongoing Services - building, general liability, liquor liability, workman's comp, group medical
Hood/kitchen cleaning
3 Ongoing Services - select approved vendor
Landscaping/lawn services
3 Ongoing Services - select approved vendor
Security guards
3 Ongoing Services - determine if needed on certain nights/hours
Payroll processing
2 Ongoing Services - outsource to ADP, Paychex, other
Music
2 Ongoing Services - Muzak, ASCAP, BMI (music licensing)
- satellite radio
Chemicals
2 Ongoing Services - select approved vendor
Grease trap
2 Ongoing Services - select approved vendor
Monthly accounting
- determine monthly or 4-week cycle
2 Ongoing Services - use industry standard chart of accounts
- outside accounting service or in-house bookkeeper/accountant
Pest control
2 Ongoing Services - select approved vendor
Trash disposal
2 Ongoing Services - select approved vendor
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Window washing
2 Ongoing Services - do in-house or outsource
- select approved vendor
Dishwasher service
2 Ongoing Services - select approved vendor
Equipment repairs
1 Ongoing Services - select approved vendors
Equipment repairs
1 Ongoing Services - select approved vendors
Ongoing Services
Ongoing Services
Ongoing Services
Ongoing Services
Ongoing Services
Ongoing Services
Ongoing Services
Ongoing Services
Ongoing Services
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Ongoing Services
Ongoing Services
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Visit restaurants with similar offerings
8 Operations - take notes of good & bad items
Hours of operation
4 Operations - determine for each day/meal period
Vending machines
4 Operations - cigarettes, pay phones, video games, other
Checklists
3 Operations - prepare opening, closing, shift change checklists for all stations
- download checklist templates on RestaurantOwner.com
Happy hour
3 Operations - determine special, prices, food
- check state/local laws regarding happy hour/discount programs
Menu analysis
3 Operations - determine items for signature or high promotion status
- base decision on gross profit margin, ease of preparation, quality
Product specs
- create detailed product specs for all food products
3 Operations - grade, size, packaging, brand, etc.
- ask your distributor for assistance
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Reservation policy
3 Operations - determine if you will take reservations or not
- consider "call in" program to place names on wait list only
Bulletin board
- for employee schedule, mandadory postings
2 Operations - choking poster
- emergency hospital & doctor numbers & instructions
Children's amenities
2 Operations - menu, crayons, coloring book, high chairs, booster seats, balloons
Emergency numbers
2 Operations - map, directions to hospital
- make arrangements with local doctor, clinic
Entertainment
2 Operations - obtain permits if required
- create list of potential entertainers
Floor maintenance
2 Operations - get ongoing floor maintenance procedures
- purchase cleaning / polishing supplies
Valet parking
- valet stand
2 Operations - key control system
- valet only parking area signs, cones
Birthday specials
2 Operations - determine policy, special desserts, b-day song, other
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Initial food, beverage & supplies orders
2 Operations - determine quantities for training, mock shifts, pre-opening activities
Deposit bags
1 Operations - obtain from bank
Light levels
1 Operations - determine for each meal period
- label light switches
Change order
1 Operations - prepare initial change order; change & small bills
Opening inventory
1 Operations - take full physical inventory on all food & beverage items night before opening
- necessary to calculate accurate food & beverage costs after opening
Operations
Operations
Operations
Operations
Operations
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Operations
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Employee benefits
4 Personnel - determine insurance coverage (medical, dental, life, disability) & eligibility
- vacation, meals, comps, tuition reimbursement, other
Management team
4 Personnel - start interviewing/selection process
Organizational chart
4 Personnel - create organizational chart for restaurant
Employee handbook
3 Personnel - create to document and communicate all employee & employment practices
- download template on RestaurantOwner.com
Staffing needs
3 Personnel - determine number of new hires needed by position
- plan for turnover, hire 20% more than you think you need
Employee recruiting
- newspaper ads, "NOW HIRING" banner
- recruiting missions
2 Personnel - word of mouth campaigns
- bonus for referrals
- plan for turnover, hire 20% more than you think you need
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Pre-opening interview site
2 Personnel - trailer, temporary office
- equip with phone, furniture, hiring/selection forms
Employee files
2 Personnel - set up for employment application, status changes, other personnel records
OSHA
1 Personnel - review OSHA standards with managers
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Personnel
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Potential of local markets
12 Site/Planning - become familiar with local markets that show potential for new restaurants
- create short list of the most promising areas
Facility requirements
10 Site/Planning - how much space, seats, parking will you need
Site/location criteria
- determine site/location criteria
- demographics, traffic count
10 Site/Planning - size, number of seats, rental rates
- lease terms
- other
Competitive analysis
- examine strengths & weaknesses of competitors in target areas
9 Site/Planning - evaluate relative success of restaurant in local market
- where is there potential?
- what dining segments are not being well-served?
Square footage
- determine optimum square footage needed (range)
9 Site/Planning - including kitchen, dining room, storage
- rule of thumb is roughly 30 square feet per seat (total square footage)
Bar seating
8 Site/Planning - estimate potential for bar revenue
- balance with space/seating needed for dining room
Building/fire/safety codes
8 Site/Planning - obtain all applicable code requirements
Electrical service
8 Site/Planning - evaluate adequacy of available power
Lighting fixtures
8 Site/Planning - inspect interior & exterior lighting including parking lot
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Liquor license
8 Site/Planning - know the process & cost of obtaining a liquor license
Number of tables/seats
8 Site/Planning - estimate potential seating/revenue potential of dining room
Parking
8 Site/Planning - is there adequate parking
- what is the ratio of seats to parking spaces, is there a local minimum
Traffic patterns
8 Site/Planning - evaluate adequacy of traffic flow (foot traffic, if applicable)
Zoning requirements
8 Site/Planning - verity that there are no zoning problems with your concept/plans
Cleanup required
7 Site/Planning - determine cost of cleanup/demolition prior to construction activities
Health department
7 Site/Planning - verify no health-related conditions present that could pose problems
HVAC system
7 Site/Planning - inspect/evaluate condition
Roof inspection
7 Site/Planning
Sewer lines
7 Site/Planning - evaluate adequacy; size, capacity, age, condition
Termite report
7 Site/Planning - have property inspected for termite/pest problems
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Type of flooring
7 Site/Planning
Utility requirements
7 Site/Planning - verify no utility/capacity problems
Water lines
7 Site/Planning - evaluate capacity, size, age, condition
Site/Planning
Site/Planning
Site/Planning
Site/Planning
Site/Planning
Site/Planning
Site/Planning
Site/Planning
Site/Planning
Site/Planning
Site/Planning
Site/Planning
Site/Planning
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Site/Planning
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Uniforms
Smallwares/
3 - finalize design; kitchen, service, bar, host staffs, managers
Supplies
Dishroom items
Smallwares/ - bus carts, bus tubs, glass racks, tray racks
2
Supplies - chemicals, detergents
Dining room
- high chairs
Smallwares/ - infant cradles
2 - booster seats
Supplies
- water pitchers, wine carafes
- serving trays, tray stands
Bar
- blender
- ice machine
- glass washer
Smallwares/
2 - shakers, strainers, spoons, bottle openers, corkscrew
Supplies
- jiggers
- scoops
- bar mats
- pitchers
Tabletop items
Smallwares/ - tableware, flatware, glassware, sugar caddies, table tents, vases
2
Supplies - salt & pepper shakers
Linen
Smallwares/
1 - table cloths, napkins, bar & kitchen towels
Supplies
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Janitorial supplies
- carpet, tile, floor cleaner, spot remover
Smallwares/ - gum solvent, liquid hand soap, paper towels, toilet paper
1
Supplies - windex, paper towels
- "Wet Floor" signs
Smallwares/
Supplies
Smallwares/
Supplies
Smallwares/
Supplies
Smallwares/
Supplies
Smallwares/
Supplies
Smallwares/
Supplies
Smallwares/
Supplies
Smallwares/
Supplies
Smallwares/
Supplies
Smallwares/
Supplies
Smallwares/
Supplies
Smallwares/
Supplies
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
POS phone line
3 Technology - dedicated line for charge approvals
- tie into DSL/cable line
POS system
- list requirements
3 Technology - download POS Evaluation Worksheet on Restaurantowner.com
- create list of brands/dealers used by other local operaters
- start evaluation/demonstration process
Website
3 Technology - register domain name
- contact web design firm
Computer software
2 Technology - Microsoft office, scheduling, food management
POS system
- make POS decision
2 Technology - set up menu items & prices
- decide on comps & discount categories
- set up essential reports
POS/register
1 Technology - set up installation & training
Technology
Technology
Technology
Technology
Technology
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Technology
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Examine successful concepts
12 Concept - collect info on concepts that appeal to you
Local market
12 Concept - look for opportunities, concept gaps in your market
Financing
12 Finance/Legal - investigate potential sources for startup capital
- savings, family, friends, banks, SBA, investors
Graphic artist
Design/
11 - select graphic artist
Construction
Bank/SBA lending
11 Finance/Legal - find banks that have financed restaurant startups
Business plan
11 Finance/Legal - begin drafting your business plan
Capital/construction/opening budget
- estimate total startup cost of project through opening day
11 Finance/Legal - incorporate this into business plan
- refer to Capital Budget worksheet on "Startup & Feasibility Spreadsheets"
on RestaurantOwner.com
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Collect info on permits/licenses
10 Administration - health, liquor, other
Insurance
10 Administration - identify requirements; building, liability, workmen's comp, other
Financial feasibility
- begin establishing preliminary financial assumptions
10 Finance/Legal - sales, operating costs, capital costs, number of employees, etc.
- refer to NRA's Industry Operation's Report for industry averages
- use "Startup & Feasibility Spreadsheets" on RestaurantOwner.com
Facility requirements
10 Site/Planning - how much space, seats, parking will you need
Site/location criteria
- determine site/location criteria
- demographics, traffic count
10 Site/Planning - size, number of seats, rental rates
- lease terms
- other
Points of difference
9 Concept - what will make your restaurant unique in terms of menu, service, ambiance,
other
List of architects
Design/
9 - check references, create short list of quality firms
Construction
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Business entity
9 Finance/Legal - consider corporation, LLC, partnership, limited partnership
- seek guidance from CPA/attorney
Select attorney
9 Finance/Legal - draft/file corporate documents
- review/negotiate lease agreement
Select CPA
9 Finance/Legal - determine corporate entity/review business plan financials
Competitive analysis
9 Marketing - create list of competitors
- obtain sample menus for research & reference
Competitive analysis
- examine strengths & weaknesses of competitors in target areas
9 Site/Planning - evaluate relative success of restaurant in local market
- where is there potential?
- what dining segments are not being well-served?
Square footage
- determine optimum square footage needed (range)
9 Site/Planning - including kitchen, dining room, storage
- rule of thumb is roughly 30 square feet per seat (total square footage)
Concept validation/testing
8 Concept - interview potential customers on your concept plans
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Finalize concept
8 Concept - menu, service, unique offerings, price range, ambiance, etc.
- draft concept statement fully describing concept
Ansul system
Design/
8 - what are local requirements
Construction
Exits
Design/ - panic hardware requirements, emergency lighting
8
Construction - fire code requirements
Business plan
8 Finance/Legal - complete business plan
Capital/construction/opening budget
8 Finance/Legal - update projections with actual bids/current estimates
Bar seating
8 Site/Planning - estimate potential for bar revenue
- balance with space/seating needed for dining room
Building/fire/safety codes
8 Site/Planning - obtain all applicable code requirements
Electrical service
8 Site/Planning - evaluate adequacy of available power
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Floor plan (existing space)
8 Site/Planning - obtain floor plan of space
- include layout of load-bearing (permanent) walls
Lighting fixtures
8 Site/Planning - inspect interior & exterior lighting including parking lot
Liquor license
8 Site/Planning - know the process & cost of obtaining a liquor license
Number of tables/seats
8 Site/Planning - estimate potential seating/revenue potential of dining room
Parking
8 Site/Planning - is there adequate parking
- what is the ratio of seats to parking spaces, is there a local minimum
Traffic patterns
8 Site/Planning - evaluate adequacy of traffic flow (foot traffic, if applicable)
Zoning requirements
8 Site/Planning - verity that there are no zoning problems with your concept/plans
Banking
7 Administration - open construction/development account
Liquor license
7 Administration - investigate application process/availability of liquor license
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Architectural/design
Design/
7 - review & approve
Construction
Design-Interior
Design/
7 - kitchen, bar, dining room, bar, office, lighting
Construction
Buy-sell agreement
7 Finance/Legal - attorney prepares if you have partners/investors
- consider insurance to fund
Landlord approvals
7 Finance/Legal - determine what items require landlord approval
- plans, signage, other
Utilities
Design/ - determine utility company options
7
Construction - choose provider
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Menu & recipes
- narrow menu offereings
7 Operations - create & test recipes
- use distributor test kitchen if possible
Cleanup required
7 Site/Planning - determine cost of cleanup/demolition prior to construction activities
Health department
7 Site/Planning - verify no health-related conditions present that could pose problems
HVAC system
7 Site/Planning - inspect/evaluate condition
Roof inspection
7 Site/Planning
Sewer lines
7 Site/Planning - evaluate adequacy; size, capacity, age, condition
Termite report
7 Site/Planning - have property inspected for termite/pest problems
Type of flooring
7 Site/Planning
Utility requirements
7 Site/Planning - verify no utility/capacity problems
Water lines
7 Site/Planning - evaluate capacity, size, age, condition
Federal ID number
6 Administration - apply for
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Back door
Design/
6 - peep hole, buzzer for deliveries, emergency bar
Construction
Design elements
Design/
6 - logo, colors, type style
Construction
Door locks
Design/
6 - deadbolts, re-key locks prior to opening
Construction
Door/exits hardware
Design/
6 - alarms, push bars, emergency escape
Construction
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
List of inspectors
Design/
6 - building, fire, electrical, plumbing, health
Construction
Design/ Masonry
6
Construction
Design/ Mechanical
6
Construction
Design/ Parking lot
6
Construction - resurfacing, control access during construction
Design/ Paving
6
Construction
Design/ Plumbing
6
Construction
Design/ Resilient flooring
6
Construction
Design/ Roofing & waterproofing
6
Construction
Select contractor
Design/ - obtain bids
6
Construction - contractor prepares timeline/critical path for completion
Smoke detectors
Design/
6 - wire to alarm system
Construction
Design/ Steel/railings
6
Construction
Tile
Design/
6 - kitchen, bathrooms, dining areas, wall and floor
Construction
Electrical service
Design/
5 - permits, procedures, plans, installation, inspection
Construction
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Gas service
Design/
5 - permits, procedures, plans, installation, inspection
Construction
Grease trap
Design/
5 - permits, procedures, plans, installation, inspection
Construction
Landscaping
Design/
5 - design & bid contract
Construction
Water service
Design/
5 - Permits, procedures, plans, installation, inspection
Construction
Tax ID numbers/accounts
5 Finance/Legal - apply for federal, state unemployment insurance, state sales tax
Insurance agent
5 Ongoing Services - building, general liability, liquor liability, workman's comp, group medical
Liquor license
4 Administration - apply for
- consider hiring firm to assist in processing application
Water quality
Design/
4 - test for hard water, take bids for water softening, filtration
Construction
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Banners
4 Marketing - NOW HIRING /COMING SOON / NOW OPEN
Hours of operation
4 Operations - determine for each day/meal period
Vending machines
4 Operations - cigarettes, pay phones, video games, other
Employee benefits
4 Personnel - determine insurance coverage (medical, dental, life, disability) & eligibility
- vacation, meals, comps, tuition reimbursement, other
Management team
4 Personnel - start interviewing/selection process
Organizational chart
4 Personnel - create organizational chart for restaurant
Uniforms
Smallwares /
3 - finalize design; kitchen, service, bar, host staffs, managers
Supplies
Cleaning crew
Design/
3 - bid & select vendor for initial & final clean
Construction
Exterior signage
Design/
3 - primary, handicap, reserved, valet, hours of operation, delivery times
Construction
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Line of credit
3 Finance/Legal - set up working capital line of credit with bank
Beer
3 Food & Beverage - decide what bottled / draft beers to stock
Food inventory
3 Food & Beverage
- create master inventory list of all ingredients/products to stock
Liquor
3 Food & Beverage - determine well/premium/super premium brands
Wine
3 Food & Beverage - determine wines to stock
Wine list
3 Food & Beverage - design & print
- include in main menu?
Gift certificates
3 Marketing - design & print
- program gift certificate sales keys into POS (both sale & redemption)
Local charities
3 Marketing - choose which charity(s) to support
- consider a "charity night" pre-opening party
Printing
3 Marketing - stationary, envelopes, labels, business cards
- invitations for opening parties
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Yellow page ad
3 Marketing - determine if yellow page advertising makes sense
- inquire about timing of next printing cycle
Hood/kitchen cleaning
3 Ongoing Services - select approved vendor
Landscaping/lawn services
3 Ongoing Services - select approved vendor
Security guards
3 Ongoing Services - determine if needed on certain nights/hours
Checklists
3 Operations - prepare opening, closing, shift change checklists for all stations
- download checklist templates on RestaurantOwner.com
Happy hour
3 Operations - determine special, prices, food
- check state/local laws regarding happy hour/discount programs
Menu analysis
3 Operations - determine items for signature or high promotion status
- base decision on gross profit margin, ease of preparation, quality
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Product specs
- create detailed product specs for all food products
3 Operations - grade, size, packaging, brand, etc.
- ask your distributor for assistance
Reservation policy
3 Operations - determine if you will take reservations or not
- consider "call in" program to place names on wait list only
Employee handbook
3 Personnel - create to document and communicate all employee & employment practices
- download template on RestaurantOwner.com
Staffing needs
3 Personnel - determine number of new hires needed by position
- plan for turnover, hire 20% more than you think you need
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
POS phone line
3 Technology - dedicated line for charge approvals
- tie into DSL/cable line
POS system
- list requirements
3 Technology - download POS Evaluation Worksheet on Restaurantowner.com
- create list of brands/dealers used by other local operaters
- start evaluation/demonstration process
Website
3 Technology - register domain name
- contact web design firm
Tax permits
2 Administration - apply for Sales Tax ID (state, local)
Dining room
- high chairs
Smallwares/ - infant cradles
2 - booster seats
Supplies
- water pitchers, wine carafes
- serving trays, tray stands
Bar
- blender
- ice machine
- glass washer
Smallwares/
2 - shakers, strainers, spoons, bottle openers, corkscrew
Supplies
- jiggers
- scoops
- bar mats
- pitchers
Communications/phone system
- phone lines for office, fax, kitchen, hostess station
2 FF&E - pagers, cell phones, fire & burglar alarms
- internet access, service provider
Interior signs
2 FF&E - menu boards, restrooms, fire exit, hand wash, wait to be seated
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Office equipment
2 FF&E - copier, fax, computer, printer, calculators
Office furniture
2 FF&E - desk, chairs, filing cabinet, shelving
Receiving scale
2 FF&E - minimum 200lb capacity
Payroll processing
2 Ongoing Services - outsource to ADP, Paychex, other
Dishroom items
Smallwares/ - bus carts, bus tubs, glass racks, tray racks
2
Supplies - chemicals, detergents
Tabletop items
Smallwares/ - tableware, flatware, glassware, sugar caddies, table tents, vases
2
Supplies - salt & pepper shakers
Banking
2 Administration - open operating, payroll, reserve accounts
- order checks, deposit slips
Payroll processing
2 Administration - in-house, outsource to ADP, Paychex, outside accountant
Music
2 Ongoing services - Muzak, ASCAP, BMI (music licensing)
- satellite radio
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Employee recruiting
- newspaper ads, "NOW HIRING" banner
- recruiting missions
2 Personnel - word of mouth campaigns
- bonus for referrals
- plan for turnover, hire 20% more than you think you need
Computer software
2 Technology - Microsoft office, scheduling, food management
POS system
- make POS decision
2 Technology - set up menu items & prices
- decide on comps & discount categories
- set up essential reports
Restrooms
2 FF&E - hand towel/dryer dispensers, soap dispensers, hand soap,
baby changing tables
Menus
2 Food & Beverage - covers & inserts, to-go, catering, children's
Chemicals
2 Ongoing Services - select approved vendor
Grease trap
2 Ongoing Services - select approved vendor
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Monthly accounting
- determine monthly or 4-week cycle
2 Ongoing Services - use industry standard chart of accounts
- outside accounting service or in-house bookkeeper/accountant
Pest control
2 Ongoing Services - select approved vendor
Trash disposal
2 Ongoing Services - select approved vendor
Window washing
2 Ongoing Services - do in-house or outsource
- select approved vendor
Bulletin board
- for employee schedule, mandadory postings
2 Operations - choking poster
- emergency hospital & doctor numbers & instructions
Children's amenities
2 Operations - menu, crayons, coloring book, high chairs, booster seats, balloons
Emergency numbers
2 Operations - map, directions to hospital
- make arrangements with local doctor, clinic
Entertainment
2 Operations - obtain permits if required
- create list of potential entertainers
Floor maintenance
2 Operations - get ongoing floor maintenance procedures
- purchase cleaning / polishing supplies
Valet parking
- valet stand
2 Operations - key control system
- valet only parking area signs, cones
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Food safety training
2 Personnel - purchase food safety training materials/videos
- contact state or National Restauant Association
Accounting software
2 Administration - if accounting done in-house; Quickbooks, Peachtree, other
- format P&L consistent with NRA Uniform System of Accounts
Petty cash
2 Administration - setup petty cash fund for cash payments
- create petty cash reimbursement form
Electrical labeling
Design/
2 - label switches, breakers and check for accessibility
Construction
Janitorial equipment
2 FF&E - wet floor signs, mops, buckets, vacuum
- trash cans, cordless dust pan
Dishwasher service
2 Ongoing Services - select approved vendor
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Birthday specials
2 Operations - determine policy, special desserts, b-day song, other
Employee files
2 Personnel - set up for employment application, status changes, other personnel records
Deposit procedures
2 Administration - armored car service or other
Inspections
Design/
2 - schedule for fire, health departments
Construction
Insurance
1 Administration - verify with your agent that all policies are in force
Equipment tests
1 FF&E - test each piece with supplier prior to training
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Kitchen clock
1 FF&E - purchase & install
Kitchen tools/toolkit
1 FF&E - purchase & designate location store
Opening party(s)
1 Marketing - press event, VIPs, contractors & suppliers
- create guest lists, send invitations
OSHA
1 Personnel - review OSHA standards with managers
Linen
Smallwares/
1 - table cloths, napkins, bar & kitchen towels
Supplies
Bank supplies
1 Administration - deposit stamp & pad, deposit bags, deposit slips
Alarm system
Design/
1 - install & inspect
Construction
Beverage service
Design/
1 - set up installation of post mix system, coffee, iced tea
Construction
Fire extinguishers
Design/
1 - install with visible operating instructions
Construction
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Ansul system
1 FF&E - inspect
Storage shelves
1 FF&E - clean, organize & label; walk-in, freezer, dry storage
Janitorial supplies
Smallwares/ - carpet, tile, floor cleaner, spot remover
1
Supplies - gum solvent, liquid hand soap, paper towels, toilet paper
POS/register
1 Technology - set up installation & training
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Accounting/bookkeeping system
1 Administration - have CPA review sales, deposit, payroll and accounts payable system
Receive furniture
1 FF&E - tables, chairs, desk tops, benches, patio furniture
Deposit bags
1 Operations - obtain from bank
Light levels
1 Operations - determine for each meal period
- label light switches
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
POS/merchant accounts
1 Administration - test credit card approval/processing
Exterior cleanup
Design/
1 - parking lot, landscaping, building, windows
Construction
Final clean
Design/
1 - interior & exterior of building
Construction
Change order
1 Operations - prepare initial change order; change & small bills
Opening inventory
1 Operations - take full physical inventory on all food & beverage items night before opening
- necessary to calculate accurate food & beverage costs after opening
Months Target
Before Responsible Completion
Opening Category Activity Person/Party Date Status/Date Competed
Equipment repairs
1 Ongoing Services - select approved vendors