TASK 01:  

Write this section at the end ideally giving an entire summary of the topic. (not be more than 250 words.) 

TASK 02: 
See Attch. 01_Sample Company Profile (175/200 words)

TASK 03: 
This section would be a generic internet study of the main key words- Operations Mgmt, Strategic Quality Mgmt.
and their role in helping organizations in achieving their organizational objectives. This is not required to be
company specific. (500 words)

TASK 04: 
See image below for you to now make a company specific matrix. Let your X axis be Organizational Objectives and
Y axis be the Quality Points that your company follows. Once the matrix is done- provide a comprehensive
explanations of the entire diagram. Explain how do those Quality Points help YOUR company achieve the
Objectives. (250/300 words)

TASK 05: 
Cover the following sub sections as discussed below (1200/1700 words)

a. Need for Quality Change_Identify and describe needs specific to your area and industry

b. Factors driving change_Again, explain in context of your industry PESTLE

c. Implications of ignoring change requirements_You will develop your own content for this describing
what will happen if the required change is ignored.

d. Change Implementation Plan

a. Nature of change_describe the nature of the plan you intend to suggest

b. Change Perspective_suggest which perspective best suits your plan

 Population Ecology

c. Change Mgmt. Model_Use any one model. Simply Google the following
 Kurt Lewin's 3 Step Change Model
 John Kotter’s 8 Step Change Model
 Prosci's ADKAR Model
 Mckinsey’s 7 S Model
d. Implementation Process_Describe each phase and add a table for each phase which will outline
the requirements of the Resource, Tools and Systems.
PHASE RESOURCES TOOLS SYSTEMS

TASK 06: Here you can revisit the table of Resource, Tools and Systems (RTS) and discuss your perspective on
how will the proposed plan impact those RTS. (700 words)

TASK 07: Access the below links to develop your content but do not limit your work to these. (1000 words)

https://hbr.org/2014/04/creating-a-culture-of-quality
http://qiroadmap.org/culture-to-qi/foundational-elements-for-building-a-qi-culture/
https://www.processexcellencenetwork.com/lean-six-sigma-business-transformation/articles/key-ingredients-for-
quality-culture-development/
http://www.projectperfect.com.au/info_quality_culture.php
https://www.infoq.com/articles/create-culture-quality
https://www.qualitymag.com/articles/92651-building-organizational-quality-culture
TASK 08: Here summarize the entire work and lead your recommendations and suggestions by identifying gaps in
the process. You are also asked to evaluate the outcomes of the plan. So revisit the Performance Objectives to prove
your point. (1700 words)