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708 Manor Road #202, Alexandria, VA 22305

Tristan E. Cunningham (703) 869-8405 | Tristan.Cunningham@gmail.com

Objective To obtain a position as a key player in the mission and goals of a customer-focused
organization.
Professional Communications & Customer Service Experience
Highlights  Developed itineraries for public transit travel for both walk-in and call-in customers and advised on and sold
appropriate fare media at Alexandria Transit.
 Wrote various articles and editorials, sold advertising placements, performed final edits of all articles and
editorials, and placed all content for publication as Editor-in-Chief of The Student Voice.
 Conducted tours for new students and visitors to Northern Virginia Community College, including provost
candidates, assisted students with registration, class selection, and tuition payments, and spoke on behalf of
the college and/or student body at events like NVCC’s 2007 Strategic Planning Retreat, as a Student
Ambassador.

Administrative/Organizational Experience
 Maintained inventory and developed storage system for public transit schedules from various providers at
Alexandria Transit.
 Maintained portfolios, payment records, and accounts payable and receivable records, including advertising
invoices, at The Student Voice.

Supervisory/Managerial Experience
 Directed all functions and activities of The Student Voice, training and overseeing a staff of 25+ editors,
writers, and photographers, and serving as a resource and counselor to all staff members. Doubled
circulation and expanded coverage & distribution area from one campus to all six NVCC campuses, increasing
advertising revenue by at least 70%. Spearheaded development of a website that included all newspaper
content and interactive community features.

Data Entry & Analysis Experience


 Entered and processed daily ridership, revenue, and fuel/mileage totals at Alexandria Transit. Developed new
methodology for processing raw ridership & revenue data, improving efficiency and reducing errors.
 Typing Speed: 80 WPM

Employment Alexandria Transit Company


History Transit Analyst December 2007-Present
Alexandria, VA

Student Northern Virginia Community College August 2007-May 2008


Ambassador Alexandria, VA

Customer Service Alexandria Transit Company June 2003-December 2007


Representative Alexandria, VA

The Student Voice


Editor-in-Chief Student Newspaper of NVCC January 2005-January 2008
Alexandria, VA

Education
Associate’s in Northern Virginia Community College August 2008
Liberal Arts Alexandria, VA

References References are available on request.

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