ITDOSE INFO SYSTEMS

ITDOSE INFO SYSTEMS PVT.LTD. INTRODUCTION DOCUMENT

PVT.LTD.

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The information contained in this document is subject to change without any notice.
This information in this document is only for information purpose only.
IISPL disclaims all warranties express or limited, including, but not limited to the
implied warranties of merchantability or fitness of for a particular purpose.

Introduction Document
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consent of ITDOSE 1
 Executive Summary
Vision & Mission Statement
ITDOSE INFO SYSTEMS PVT.LTD. INTRODUCTION DOCUMENT
Key strength of the Company
Associated Professionals
Advisory Board
Date of Incorporation
Contact Detail

Business Area
Health Sector
Power Sector
Manpower Consultancy
Education Sector
Marketing Communication Solution

Product Profile
Hospital Information Management System
Laboratory Information Management System
Utility Management System
Electricity Trading Information System
Implementation Methodology
Support Methodology

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ITDOSE INFO SYSTEMS PVT.LTD. INTRODUCTION DOCUMENT

Organization

1.1 Executive Summary

ITDOSE INFO SYSTEMS PVT. LTD. is a novel vision of young and

enthusiastic entrepreneur dedicated at developing and delivering innovative
solutions for healthcare, Education & Power sector. At ITDOSE, we are
transforming creative ideas into next generation cutting-edge technologies
through consistent R&D and well planned implementation
IISPL a software technology company with delivery models of projects &
services. The company is one of the major software and IT services
company in Healthcare sector in India. Company has a right mix of
experienced management team and technology-skilled resources due to
which has successfully executed some major projects in Healthcare sector.
Now after having experienced team and well established infrastructure,
company is now diversifying into other areas like Education which have
huge potential in India.
IISPL provides end-to-end business solutions that leverage technology. An
enthusiastic, flexible, innovative and self-disciplined team seeking an
opportunity to play a challenging & creative role with a commitment to
company excellence. Intend to build a career with leading corporate of hi-
tech environment with committed & dedicated people, which will help us to
explore us fully & realize our potential. Willing to work as a key player in
challenging & creative environment.
We work with a team of experienced as well as young technology oriented
renowned doctors to build new products or services and to implement
prudent business & technology strategies in today’s dynamic healthcare
digital environment system.
We provide solutions for dynamic environment where healthcare business
and technology strategies converge .Our approach focuses on new ways of
healthcare business combining IT innovation & adoption while also
leveraging an organization’s current IT assets.
The ingenious solutions are designed to cater the needs of existing
healthcare system blended with the vision of healthier and health aware
society.
In a short span of 2 years of existence IISPL has managed to cater few
potential clients in Healthcare sector and have served them over their
expectations and share a very good professional terms with the clients.
IISPL is a rapidly spreading up his roots in healthcare solutions in India and
supported by several organizations working actively all over INDIA

Vision & Mission Statement

Vision

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ITDOSE INFO SYSTEMS PVT.LTD. INTRODUCTION DOCUMENT

“Developing and delivering innovative solutions by

transforming creative ideas into next generation cutting –edge
technologies through consistent R&D and well plan
implementation based on state-of-art technologies to organize
service sector in INDIA.”

Mission
“Mission of ITDOSE is to stay at the frontier of technology, identify the
changes and potential in the fast growing Indian market and to serve it
with innovative solutions. We believe in thinking fast and ahead and to
be prepared in advance for the solutions so that they can be delivered
at the time of need.”

1.3 Key Strength of the company includes

• Ability to work with customer in a team partnership environment

• Track record of executing fast projects supported by clear understanding
of client needs
• A core team of highly-skilled resources containing more than 30 people.
• Ability to execute multiple projects.
• Energetic and experience team with process and technical expertise.
• Ability to work in partnership with other companies to provide an integrated
solution to market.

1.6 Background & Major Milestones

2006: -Opened in New Delhi. •U

-Launched Electronic Medical Records System (EMRS)
2007: - Started Services in Education Sectors and opened ITDOSE Management
Consultant
- Launched Hospital Management Information System (HIS).
- Became Technology Partner with ICU DATA SYSTEMS Inc, Florida,
USA for their Flagship patented product iCuro.

2008: - Started Services in BPO Sectors

-Launched Health Care systems for Small and Medium Hospitals (e-Clinic,
Lab Master, Pharmacy Management).
-Became Channel Partner with USHA COMM for HIMS Solution.
2009: - Start Services in Consultancy and open ITDOSE Consultancy Services
in IT Healthcare
- Became Business Partner with Kaplan for Dublin Business School,
Ireland.
- Became Business Partner with London Institute of Technology,
London, UK
- Became Channel partner with Equinox Educational Group,
Ahmadabad.
- Became Technology partner with INFONET Network Systems (I) Pvt.
Ltd., Mumbai

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ITDOSE INFO SYSTEMS PVT.LTD. INTRODUCTION DOCUMENT

1.7 The ITDOSE Advantages

• Delivering projects on time, within budget and to the right quality.
•
Leveraging intelligent - innovative – adaptive – high performance solutions
• Expert Support 24x7
• Comprehensive SLA (Service Level Agreement’s)
• Supporting Large & Critical Applications
• Ensuring reduced Total Cost of Ownership (TCO) and a significant Return On
Investment.
• Rich domain expertise with knowledge of cutting edge technology skills
• 3 Years Experience

1.8 Date of Incorporation

ITDOSE 2006
ITDOSE INFOSYSTEMS PVT. LTD. 2008

1.9 Contact Details

Registered Office:
21, Shanti Vihar, Delhi -110092

Office:
A 31-34, Flat No. 304, Jaina Extension, Dr. Mukherjee Nagar,Delhi-110009

Website: www.itdoseinfo.com

Business Areas
2.1 Power Sector
IISPL has wide experience with Power Utilities and has developed following
products & Services platforms

Products
• Single window system
• Billing System
• HR & Accounting System
• Inventory Management System
• Meter data Analysis systems
• AMR & CMRI systems
• Customer Care Systems
• DT Health Monitoring Systems
• Energy Trading Systems

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ITDOSE INFO SYSTEMS PVT.LTD. INTRODUCTION DOCUMENT

2.2 Health Sector

IISPL is committed to contribute to society by providing specialized

products in health sector to improve work efficiency and reduces clinical
errors, which helps to provide better care to patients.

Products
• Health Information Management System
• Laboratory Information Management System
• Online Appointment System

2.3 Manpower Consultancy

We have a huge presence in the sector of technical manpower consultancy

services. Our Unit ITDOSE consultancy Services focuses to provide these
services by utilizing a process driven value oriented platform.

Services
• Manpower deployment projects
• Manpower Hiring projects
• Manpower Screening & Training projects.

2.4 Education Sector

IISPL has a core team of highly-skilled technical resources. ITDOSE has an

unusual breath and strength in disciplines related to the technology
implementation in large projects. Our vision is to impart good technical skills
& implementation approach to students through rigorous training program
built over framework of practical Indian environment and standards. For that
ITDOSE has been working to harness the wealth of expertise into integrated

TECHNICAL TRAINING PROGRAM.

• Technical Training Program in ORACLE 9i/10g/Date

warehousing/.Net 2005/ Sql Server

2.5 Marketing Communication Solution

ITDOSE Business Management was established to cater to the niche requirements

of organizations, which are centered on local market situations. The company is
young, vibrant and peopled with enthusiastic individuals whose greatest strength is
the ability to work on a strong unified team. ITDose Knowledge Solutions offers
custom-built market solutions for client organizations, which are initially centered on
Northern and Central Indian Markets. Our activities can be broadly divided under the
following heads:

• Market Research

We undertake original research work, which involves research

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activities related to product launch, study of usage pattern,

consumer and logistic research and study of consumer
demographic profiles. We also act as sub-contractors for data
collection and analysis for other organizations which are carrying
out primary research.

• Event Management

We also undertake to create and execute market events that include

educational seminars, product promotion, awareness campaigns,
entertainment & social programmes, which act as an aid to the
organizational promotion. Such events are organized to promote the
client organizations as per their expressed guidelines. As a related
activity, we also act as sub-contractors for the sales promotion
programmes designed by client organizations.

• Back Office Operation Management

We also offers Business Process Outsourcing providing a wide

range of services like Inbound and Outbound call center, Document
Management Medical billing and encoding, Medical Transcript and
data entery operation.

2.5 Hospital Management Information System

ITDOSE Hospital Management Information System (HMIS) has been developed

with the objective of streamlining the treatment flow of a patient in the hospital, while
allowing doctors and other staff to perform to their peak ability, in an optimized and
efficient manner. The HMIS developed by ITDOSE is modular, thus ensuring
sustained benefits through changes in technology, protecting and providing optimal
returns from the investment. It is modeled on a unique combination of a 'patient
centric and medical staff centric' paradigm, beneficial to the recipients and the
providers of healthcare. HMIS uses a network of computers to gather, process, and
retrieve patient care and administrative information for all hospital activities to satisfy
the functional requirement of the users. It also helps as a decision support system
for the hospital authorities for developing comprehensive health care policies. The
HMIS incorporates an integrated computerized clinical as well as financial
information system for improved hospital administration and patient health care. It
also provides an accurate, electronically stored medical record of the patient. A data
warehouse of such records can be
utilized for statistical requirements and for research. HIS is based on the exemplar
of a centralized information system designed for quick delivery of operational and
administrative information. The software is built around a highly optimized core
library. Application modules are layered around this core and can be suitably
customized for any user specific requirements.

SALIENT FEATURES

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• Client server database architecture

• Based on RDBMS for easy retrieval and better performance
• Portable across a variety of platforms
• Easy GUI interface
• WEB Based HIS
• WAP enabled features
• User friendly administration
• Audit logging of transactions
• Standard function keys
• Comprehensive user security

Technical Specification

• Tier Application Architecture.

• IIS 6.0 Application Server.
• My-SQL 5/ SQL Server Data Base Server.
• ASP.NET 2.0(C#), Java-Script for application Development.
• AJAX enabled feature in application.
• All MIS Reporting is Crystal Report XI.
• Windows 2003 Enterprise Server (Recommended).
• IE 6.0 Web browser on client

Essential Standards
The proposed HMIS shall adhere to, but shall not be limited to, the following
international healthcare standards:

a) Digital Imaging & Communication in Medicine (DICOM) - For image

b) Health Level 7 (HL7) - For messaging & communicating with HL7 compliant
systems
c) International Statistical Classification of Diseases & Related Health
Problems œ 10th Revision (ICD-10) - Controls for ICD coding of discharge
diagnosis details

System Overview

ITDOSE HMIS is based on fully redundant 3-Tier architecture which developed

on .Net Technology which allows for scalability, central management of
business rules, reduced maintenance and single point of deployment.
Platform independent and open source compliant application which is
web based.
Presentation Layer
• HTML : platform independent
• Browser based client : thin client model
• No client installation for application
Application Layer
• Option for open source, free servers without loss of performance / features
• Reusability i.e. component based

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• Standards driven i.e. no vendor locking

• High availability
• Easy to upgrade i.e. server level upgrade only

Our application is platform independent at the server side, and allow Windows
operating system from client side to connect to the application over intranet or
internet. Data mining and warehousing support, providing multi-dimensional view of
data, MIS and DSS reports is desirable from the application

System Architecture

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S.NO Modules/Features Description Basic Standard Advance

Version Version Version
1 The system generates a unique
registration number for each new
patient registered which is used as
Patient The future reference of the.
Registration Patient’s medical record. The
system captures several
demographic details which are
exhaustive, however not all fields
  
are mandatory at the time of
registration. Some of the immutable
characteristics of the patients are
compulsory entries, while others are
optional. The system has adequate
search and recall details from
previous registration. The System is
also integrated with Barcode.
2 The Out Patient Billing module is
used to generate bills/receipts for
a particular patient with reference
to the tests undergone by him,
Health Check Up Plans, Day Care
Surgery Packages, Day Care
Surgeries,
Procedures and some other
  
Category charges. Note: The Price
list of the Tests, Procedure etc.
can vary
OPD according to the agreement with
Billing/Collection Panel Company/TPA
3 Accident and Emergency module
allows fast registration of patients
admitted through Casualty
Department. It facilitates the
capture of key registration details
such as demographic information,
payment and casualty details as
accident information such as
  
accident date and time, location
and in case of Medico Legal
Casualty Cases (MLC), and the police case
Registration number.
4 Help Desk Help Desk has information of the

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patients, doctors, departments and

employees in the hospital. The
floor plans / map of the hospital
can also be stored in the system.
The room allocation information
  
and exact bed of the patient at
that particular point in time is
constantly updated. This allows
operator to
check the IPD bill of patient .
5 IPD Billing IPD-Billing is a module for
generating bills for all the
Inpatients. Billing will be activated
the movement a patient comes to
the hospital and gets registered
and he is given a unique IP ID. It
takes into account the complete
  
billable information right from the
admit date, time to the discharge
date, time.
It performs the calculations of the
total amount to be paid by the
patient taking into consideration the
various billable services, indents,
requisitions ordered / placed in
favour of the patient.
6 Admission, The ATD feature is the central
Transfer & control of all room allocations. Prior
Discharge to admission it checks previous
information of the patient and flags
  
the operator about patient
preferences and also warns if
there are any payments. The ADT
system displays the status of all
the beds of all wards in the
hospital.
7 Management MIS enables the user to retrieve
Information information from the database in a
System user-defined format. Different MIS
reports are provided at module
  
level and centrally for use by the
management
8 EDP The Master Tables for all the
Administration modules are created /modified
through this module. The module
gives the user options to configure
  
and limit users access of
Application. With the help of this
user can Manage Tariff/Items,
category etc.
8 Laboratory This module facilitates in carrying
out investigations and entry of
Investigation findings in various
locations. The system provides the
*  
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facility to help the department in

their workflow management. It
shows the status of the tests,
LIMS
samples, test results, report
generation of the test results etc. It
also helps to view the entire
clinical history of the patient.
9 Radiology Radiology module provides
Management integrated and comprehensive
facilities for the radiology
Department; it includes work List
*  
Result Reporting and covers both
Inpatient and Outpatient. RIS
It has a comprehensive MIS reports.
It shows the status of the tests,
test results, report generation of the
test
results etc.
10 In case of Panel Patient, the
IPD Billing(Panel
Patient)
patient bill will be generated in a
desired format, with desired rates
& condition depending upon the
*  
contract between the hospital &
Panel company.
11 Purchase This Module is used for centralized
Management purchase in the hospital for all the
items Irrespective of no. of sub
stores. This is integrated with all
*  
the departments ,sub stores, for
receiving indent of routine items
or for the purchase of new items
as per the consumption or the
minimum stock should be
maintained in the store or sub
stores at various items. Based on
indent a quotation is generated &
send request to the authorized
vendors. Vendor can file their
Proposal online .Based on the
criteria purchase order will be
generated
12 General Store This system seamlessly integrates
the purchase department, sub-
stores and various consumption-
points (like wards, departments
*  
etc.,) in the hospital making
acquisition, consumption and
distribution of
medical and non-medical materials
easy to handle. Also with the aid of
appropriate reports stock of
materials at different stores can be
checked and maintained. The
system finally interfuses with

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hospital billing system.

13 Medical Store This module facilitates dispensing
of pharmaceutical items to in-
patients, outpatients, external-
patients and
*  
staff. It communicates with ward and
billing modules. The nurse places
an order to the pharmacy based on
the doctor’s prescription for patients.
The prescription appears in the
pharmacy module. This Module is
Interfaced with Label Bar Code
14 Doctor This features facilitates in
Accounting automatic preparation of Doctors
Payable Statement as per the Rules
defined in various setups provided
*  
in the module.
15 Ward This features handles all the
Management processes involved in the daily
transactions that occur in a
Ward. These transactions involve
*  
Test- requisitions placed for the
patient,
medicines consumed by the
patient, any other consumables
consumed by the patient, Bedside
procedures performed. All the
details regarding all these
transactions are directly goes to
the billing department for the
verification for final bill generation.
16 Operation Maintenance of OT & staff
Theatres
Management
calendar, OT Scheduling
including scheduling of
providers & resources,
*  
Recording operation details
like list of staff present, date
of operation, start & end
time of operation, details of
procedure notes & nurse
instructions, pre& post
operation care procedures,
etc. Interface to inventory &
billing

17 Bed Management Ability to provide on line access

to Accommodation usage by
room , Ability to print bed
utilization per ward, consultant
*  
and specialty on daily ,weekly
and monthly basis, Ability to
report bed days by Ward,
Consultant, Specialty and
Diagnosis/classification. Ability

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to analyze ward or room

occupants by sex, service, age
etc
18 Medical Record This module gives the users the
Management ability to quickly and efficiently
identify and locate the physical
location of a medical record within.
*  
19 Human This Module helps to calculate and
Resources
Management
generate Pay Slips, maintain
employees' payroll and personnel
data on-line, monitor daily
* * 
attendance data, control position
openings, generate external
reports, and prepare payroll and
personnel summary reports.
Designed specifically for the
complex personnel needs of health
care networks it supports an
unlimited number of Staff, job
classifications and employee types
throughout an organization
20 Equipment This module captures all equipment
Management complaints and tracks equipment
annual maintenance contract and
required Inventory information. Bio
* * 
medical equipment module follows
AAMI standards and includes cost
center attribute and clinical
attributes.
21 Appointment Setup of hospital calendar
Management
System
capturing non working days and day
care timings etc. Search for
consulting doctor as per
*  
department, services and
availability. Configure doctor’s OPD
schedule day wise. Booking of
multiple slots for patient, Booking of
multiple appointments per slot
Appointment cancellation / re-
scheduling, Appointment through
SMS ,WAP enabled mobile phones
and through web portal.
22 Web Enable Online Lab Reports ,
Module Online MIS Reports.
Online Doctor appointment *  
23 Electronic This features help us to save all
Medical Record the clinical data of patient within a
system i.e. complete clinical
records includes present
* * 
complains/lab
Reports/Examination/Medicines/OT

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notes . This Feature allows

generating Auto Discharge
Summary. EMR facilitates the
Doctors to view the complete
Medical history of the
patient(including Investigation
Reports/ICU /OT notes etc).

24 Pharmacy This Module is used for managing

all the daily basis sales & purchase
of a chemist shop..This module is
customizable as per the business
* * 
contract between the hospital &
vendor.
25 Security It authenticates and authorizes
Management each and every action of the user.
It is based on the Role based
Security Model. The Security model
* * 
fits in the three tiers
26 Blood Bank This Module will register the Donor
information and according to that
only the Blood Collection, Blood
screening, Blood Component will
* * 
maintained in the Blood bank. After
that the issuing of the blood to the
patient will go under process with
proper reporting structure.
27 Diet & Nutrition This facilitates the dietician to give
diet
as prescribed by the doctor and
gives
* * 
the information about Patient diet
during his stay in the hospital.
28 Food & With the help of this automatically
Beverages receive dietary orders from wards.
the
interface with Patient Billing for
* * 
Automatic billing of meals served
to the patients
29 Housekeeping Gives details about the status of the
beds and rooms that needs to be
attended by housekeeping
department. It also keeps track of
* * 
the
items that are either lost or found in
the hospital premises
30 Marketing The statistics based on the existing
Management
data and keep track of the
functionalities of marketing
* * 
department of hospital. Marketing
module provides comprehensive

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facilities for displaying the different

reports based on different criteria.
The system provides the facility to
help the department in their
workflow management
31 BI (Business Module consist of Score cards in
Intelligence)
which we can see the linking of all
the Business modules and help in
* * 
tacking the growth rates of the
Departments.
32 Financial The Financial Accounting
Accounting
package generates the
Financial Statements on a
* * 
monthly and annual basis as per
the requirement. All the entries
are posted into the FA package
from the HIS package and the
Profit and Loss account,
Balance Sheet etc are
generated automatically.

Value addition Features /Add on Features

1 Bar Code* HIS can be interfaced with Bar Code
Scanner to be used in the Medical
stores
& Pharmacy shops for unique ,easy
*  
and
fast identification of items while
issuing to
patients as well as department
2 SMS* HIS can be interface with auto
generated
SMS which can be use as alerts etc.
*  
3 PACS* HIS can be interfaced with PACS Subject to Subject to
helps
in storing, retrieval & transmission of
* Condition
as per the
Condition
as per the
digitized patient images directly from requirement requirement
modalities such as CT, MRI or CR
by
sending the images to the
centralized
Database server by using PACS
software complying DICOM.

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4 Kiosk* HIS can be interfaced with Medi

Kiosk
which enables patient/Attendants to
* * 
put
their ID and get the relevant
information
like Hospital & Doctor info, Patient
outstanding Bill, OPD Cards, Lab
Reports etc on a click.
5 Smart Cards* Smart Card interfacing with HIS
enables
patient & doctors to retrieve clinical
* * 
data
of patient at any point of time & start
instant treatment without any
manual
dependencies in a case of
emergency
This Smart Cards also provides
unique
identification to the patient
physically
which helps patient to use the
Hospital
services with an ease .
6 Multi screen LCD With the help of this module number
Display Module* of LCD screen will be connected to
the server while displaying the
*  
current status of beds, patient,
doctors and nurses on duty floor
wise.

• 4.3 Utility Management System (UMS)

Our flagship product UMS, is a complete package covering various

distribution utility operations. The system is built on a modular architecture
and with built in user configuration capabilities. A pictorial view below
depicts various modules that are part of this package based on their
respective business functional areas.

Utility Management System

Customer
Metering Billing Management Finance Field Services Technical
Meter Billing Payment Asset
Management Engine CRM Collection Job allocation Management
DT
Management Call Center Payment Outage
System Billing Audit Module processing Order Monitoring Management

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Meter Data Bill Deposit Automation &

Analysis Amendment Website Management Job Optimization control
Automated Energy
Meter Tariff Fleet Management
Reading Management IVRS Management System
Revenue
CMRI & hand Cycle
held devices Management
Integrated Customer Information System
Support Process Systems- Finance, HR, Regulatory reporting etc
Executive information System - Dash Boards, MIS Etc

Metering
Meter Management MM module manages meter inventory, issue and
consumption. This module is tightly integrated with
billing and Field services.
Other Features in this module are Meter testing and
Tamper Analysis.

DT Management System DTMS features DT Health MIS, which helps utility to

take preventive actions and improve network
performance.
It delivers Reports like Phase Unbalancing, Over
loading, under loading and Theft.

Meter Data Analysis This module features extensive meter data analysis
to check on Electricity theft by means of Tampering
the meter.

Automated Meter Reading
This module empowers utility to capture & monitor
meters on demand. The Module has option for
PSTN, GSM, GPRS, CDMA, RS485, RS232 and
RJ485 connections. Also this module supports
DLMS and Modbus protocols.

CMRI & hand held devices
This module empowers utility to capture data on the
spot. These tools can be used to download
electronic meters, generate energy bills at doorstep,
generate payment receipts and other similar
functions.

Billing
Billing Engine The strength of Billing Engine module is Calculator
engine, which due to its generic nature and open
platform allows user to even configure complex
formulas easily. Its Multi threaded architecture adds
exponential computing power.

Billing Audit Billing audit module provides a strong platform to

define business validation logics to audit energy
billing data before and after billing. It provides online

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status and interface for action requirement to

optimize the process.

Bill Amendment This module provides flexibility to end user to

amend energy bills online while controlling input
and access in to the system.
This module is backed by in depth audit trail of
complete transactions.

Tariff Management Tariff Management module allows users to

configure and manage tariff changes from user
interface itself. The system is adaptable to various
tariff structures implemented in different Discoms.

Revenue Cycle Management RCM allows user to schedule and monitor complete
revenue cycle from meter reading to bill distribution.
It helps user to assess performance and take
decision with complete up to date information.

Customer Management
CRM CRM provides one stop access to all services
directly related to customer. It provides platform to
register complaints, assign and track status online.
The system is integrated with other systems to feed
and capture data online.

Call Center Module Call center module is an integral part of CRM. This
allows Call center agents to register consumer
complaints online and respond to queries related to
complaint status and process information. In depth
knowledge base with smart searching features
provides platform for quick response.
Website Website provides utility a platform to interact with its
consumers, it also allows utility to present its
planning and vision in form of initiatives, projects
and events. Integrated website serves as a
databank for information related to process queries,
contact persons, etc. It also provides interface for
complaint registration, status update, online
payment etc.

IVRS IVRS provides flexibility to consumer to get services

on the move. It allows consumer to interact instantly
24 by 7.

Finance
Payment Collection Module This modules provides both online and offline
platforms for payment collection. The module has
features like Barcode, verisign, SSL layer, 16-bit
encryption, auto sync & counter wise accounting to
enable flexibility at user without compromising on
security.

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ITDOSE INFO SYSTEMS PVT.LTD.
Payment Processing Module
Deposit Management
Field Services
Job allocation Module
Order Monitoring Module
Job Optimization Module
Fleet Management Module
Technical
Asset Management System
Outage Management System
Automation & control
Energy Management System
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INTRODUCTION DOCUMENT
This module provides centralized payment
processing interface. It allows data from various
counters, website etc. to be validated at single
point. The inbuilt business layer validation helps
data scrutiny in efficient manner.
This module tracks payment deposit, bank
transaction and provides interface for exception
handling like cheque bounce.
This module is supported by inbuilt fuzzy logic to
generate random tokens for job allocation. This
provides sufficient rotation of field staff to improve
quality service.
This module tracks and register activities related to
allocated jobs to assist optimum utilization of
resources.
With a base framework of resource optimization
algorithms this module tries to optimize resource
utilization and optimize job response time.
Typically utilities have huge fleet for Outage and
management and consumer services. Fleet
management system tracks fleet positions by using
technologies like SMS and GPS, maintain their
health records and generate various analysis
reports for optimum utilization and planning.
AMS maintains database of various technical
hardware installed in field. The prime objective is
optimized performance in operations by planning
and monitoring Preventive maintenance and
periodic health checkup. This system also provides
input to financial systems.
OMS provides Real Time monitoring of HT, LT & No
current faults. This system is fully integrated with
System Control, Circle Control, Call Center,
Breakdown Offices and Local Complaint Centers.
This system covers features for remote monitoring,
online data capturing and remote controlling. The
core engine is designed to use a library of protocols
to interact and control various hardware installed.
The protocol library an open architecture platform
wherein multiple protocols can reside and are
available as required.
EMS consist of various tools for Grid Balancing,
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ITDOSE INFO SYSTEMS PVT.LTD. INTRODUCTION DOCUMENT

Feeder Energy MIS, Grid Energy Assessment and

Meter Data Load Survey analysis.
Support Process Systems
Finance This module takes care of all accounts related
entries and their impact on the whole system. It
manages total flow of money (Cash/Bank) and total
expenditures will be reflected here.
The System provides various important financial
reports i.e. Trial Balance, Trading A/c, Profit & Loss
A/c, Balance Sheet, Debtor’s Balance, Creditors
Balance, Cash/Bank Fund position etc.

HR HR module streamlines the management of human

resources and human capitals. HR modules
routinely maintain a complete employee database
including contact information, salary details,
attendance, performance evaluation and promotion
of all employees.

Regulatory reporting This modules features tools to track project

execution with respect to regulatory guidelines. It
provides online alerts and reports to monitor
finance, execution timelines and execution
standards of various processes in a utility.

Executive Information System

Dash Boards
Dashboard module offers a browser-based
business intelligence module designed to provide
single-click access to analytical and collaborative
tools. The application enables users to create a
personalized view of up-to-date sales statistics,
key financial data, business metrics, industry news
and competitive intelligence. Specialized key
performance indicators also can be created by
user on the fly.

MIS This system compiles the data from various sources

and generates the consolidated figures. The MIS is
presented in graphs and charts, in a most viable
format. Option to scrutinize the information up to the
field level is a key feature of this module.
This helps users to quickly discern anomalous data
and drill down to locate the source.

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4.4 Electricity Trading Information System

This System manages Electricity trading process information. This tool is
useful for traders, buyers and sellers. The system manages data from
various generation & distribution entities and provides single platform for
quick decision making.
The system covers various modules

Sale Management Module

This covers various Sale transactions like Bilateral, Inter-Discoms, UI,

Banking/ Barter & URS. Main Features are
1. Automatic data downloading from various resource like RLDC and
SLDC wherever possible.
2. Data processing to generate bills
3. Bill verification
4. Payment monitoring
5. Account Settlement in case of Banking/Barter

Purchase Management Module

It covers various Purchase transactions Bilateral, Inter-Discoms, UI,

Banking /Barter & LTPPA. Main Features are
1. Automatic data downloading from various resource like RLDC and SLDC
wherever possible
2. Data processing to bills/report formats
3. Bill verification
4. Account Settlement in case of Banking/Barter
5. Report generation (All formats and no of reports to be finalized by user
team)

Decision Support System

This system provides data sets to act as decision support system. The main
features are
1. Cost Calculator for STOA
2. Opportunities to sell power at higher price
3. Opportunities to purchase cheaper power
4. Report generation

6. Implementation Methodology

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ITDOSE INFO SYSTEMS PVT.LTD. INTRODUCTION DOCUMENT

Proposed Implementation Process Documentation (Methodology)

PROPOSED TIME
Pre Implementation Process FRAME
Study study and GAP analysis of current system W.1.1-W.2.7
(Manual/Automated)
Prepare final SRS documents W.3.1-W.4.7
Approval and signing off the FINAL SRS doc. W.5.1-W.5.3
Submission of detailed implementation plan with phase wise W.5.4-W.5.7
Hardware Procurement : sizing & procurement as per the W.6.1-W.7.7
required (phase wise)
Customization & Development (if required) as per SRS W.6.1-W.7.7
document. (phase wise)
Final sign off module as per SRS document (phase wise) W.8.1-W.8.7

During Implementation
Installation of application on server and final testing. (phase W.9.1-W.9.3
wise)
Do client fill & sign Masters Creation Document and start W.9.3-W.11.7
setting up masters. (phase wise)
Get signed Module Demonstration by client after
demonstrating Special Requirement or New Requirement if W.12.1-W.12.7
asked by client & delivered by ITDOSE. (phase wise)
Plan & get signed Training Schedule cum Attendance w.13.1-w.13.7
document & follow it strictly. (phase cum module wise)
After getting all departments’ Department Training Completion w.13.1-w.13.7
document and Module Demonstration document, get signed
Module Acceptance by client. (phase wise)
w.14.1-w.15.7/Go
Parallel Run or Dry Run of the system (phase wise) live
This is Subject to
Apply same methodology for all the phase as mentioned in project & work.
detailed implemention plan
After getting all Module Acceptance get Project Closer
signed by client
At the end fill Project Handover

7. Support Methodology

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