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Africa Hub Tides 4 Work-Plan for 2020-2021

Executive Summary

Innovation for Change (I4C) Africa Hub’s vision is to protect, respect, strengthen, expand and
recover civil society space. The Hub’s vision of success is to focus on building a support and
referrals system that is more demand-driven from the field and the various organizations,
individuals and groups whether community-based, networks, grassroots or technical
organizations who might require specific support or services. Activities for 2019-2020 grant will
be a continuation of Tides 1 and 2 grant and will focus on the Rule of Law; lending support to
change agents in formal and informal settings, in particular, community-based organizations,
movements through linkages and networks, evidence-based legal research support, safe havens
for emergency security needs, and technology-based platforms that can act as a rapid response
and referral system for activists seeking legal advice/support. The Hub will proactively work with
services providers in different countries to inform communities (local, regional and continental)
of any administrative, legislative and policy changes that might negatively impact their activities,
and for sub-regional reach, work with sub-regional connectors to mobilize organizations and
increase its visibility, as well as support networking of organizations in order to build long term
partnerships that will sustain and mobilize the civil society to speak with one voice on issues
affecting them including closed and closing civic space, political harassment, funding limitations,
and overall disempowerment.

Organizational/Funds Management Introduction

POLLICY Uganda is a duly registered For Profit Organisation started in 2016, and are a group of
technologists, data scientists, creatives and academics looking to innovate government service
delivery across Africa. They work with governments, civil society, NGOs and the private sector re-
design services around citizen needs and demand through strategic consulting, user-centred
design, and research and capacity development of key actors within governance.

Under Tides’ 4, POLLICY Uganda will manage resources supporting the mission and vision of the
I4C Africa Hub through financial support; dedicated to helping it achieve its long-term objectives.

POLLICY Uganda will act as the new fiscal agent, replacing DefendDefenders (DD), and host this
new grant under Tides’ 4.

Context and Problem Statement

Civil society around the world is under significant and growing pressure as restricted freedoms
which include restrictions on funding, barriers to registration, interventions on how and where
to operate, funding limitations, and open political harassment becomes the norm. The internal
and external pressure is leading to shrinking space for civil society engagement as well as
shrinking civil society voices. The credibility, survival and sustainability of many civil society
organizations (CSOs) now depend on innovative responses that allow for options to scale up and
continue the crucial work they are currently doing.

CIVICUS has a monitor that tracks civic space across the world. The monitor reports the status of
civic space in countries as either: Closed, Repressed, Obstructed, Narrowed or Open. The factors
that contribute to the shrinking of civic space are entrenched authoritarian or dominant-party
governments, armed conflict and weak rule of law. CIVICUS has recently released a report called
“People Power under Attack” which provides a detailed analysis on global civic trends.

In Africa, the civic space is as follows: 7 countries Closed, 14 countries Repressed, 19 countries
Obstructed, 7 countries Narrowed, and 2 countries Open (April 2019):

1. Central Africa: most countries have either a Repressed or Closed civic space rating. This
is due to the conflict in the Central African Republic (CAR), and the Anglophone areas in
2. West Africa: most countries are rated as Obstructed, with outliers including Cape Verde
(Open) and Ghana (Narrowed). Gambia has opened civic space while Togo has increased
crackdown on opposition protests and dissent.
3. Southern Africa: Angola and Zimbabwe had change in leadership, but little change in civic
freedoms so far. Tanzania has a combination of restrictive laws, intimidation and a
crackdown on independent media.
4. East and Horn of Africa: There is increasing intolerance of dissenting voices by the
authorities. Burundi has many activists and journalists in exile, while Rwanda is
experiencing judicial harassment that is removing any realistic opposition to the ruling
party. In Ethiopia, the change in leadership has sparked reforms, including the release of
political prisoners, the lifting of a state of emergency and moves to repeal repressive laws.

Africa Hub’s Goal

The Africa Hub’s main goal is to support the civil society through strengthening and connecting
civil society actors across Africa. It aims to facilitate and convene various actors across the region,
match resources to priority needs and advice on key issues as well as provide capacity building

Africa Hub Program Objectives

The purpose of the proposed subaward, aligned with the project’s workplan, is to support the
Africa Innovation Hub’s continued efforts to protect, strengthen, and expand civic space across
Africa. The subaward will build off of earlier efforts to expand the Hub’s reach, build the capacity
of its members, and provide critical support and services to Civil Society Organizations (CSOs).

The Hub is a pan-African organization that will foster home-grown African solutions to problems
and will focus on the following objectives:

1. Help unite civil society, human rights defenders and activists to create a common voice
across the continent, bringing all of Africa together to fight for an open operating
2. Be a multi-stakeholder platform for innovation, that emphasize new ideas, practices,
creativity, insight, empowerment and services which arise through interaction, with the
aim of improving the existing situation;
3. Establish a community of practice that brings together all actors for experience and
knowledge sharing of best practices;
4. Build and sustain Hub members that is all inclusive; and
5. Grow and sustain the Hub's position as a continental platform for protection and
expanding civic space in Africa.

Linkages between Tides’ 2 and Tides’ 4

The Tides’ 2 Grant focused on developing tools that could be used by CSOs, including the Policy
App/Toolkit and the Resource Mobilization booklet. The Africa Hub also brought on board all five
sub-Regional Connectors (RCs) to help the growth of the Hub and also bring the Hub closer to
civil society organizations (CSOs) across Africa.

To enable the continuous engagement of CSOs, Tides’ 4 will be involved in lending support to
Change Agents in formal and informal settings, in particular, community-based organizations
(CBOs) and movements through linkages and networks to support the emergency security needs
of HRDs fighting against human rights abuses across the continent.

Both Tides’ 2 and Tides’ 4 activities focus is on strengthening the skills of CSOs to empower them
with a voice to fight back on civic space restrictions. The Africa Hub membership has grown from
the 220 members on the I4C Platform in 2018, to 250 members as of June 2019. It currently has
1,246 followers on Facebook and 528 followers on Twitter. This means that the activities
currently being carried out have helped expand its community. The intent is to ensure that
members communicate and engage with one another through the I4C Platform, and that is why

Tides’ 4 activities will allow for continuous support that can be channeled through these networks
and/or contacts on the I4C Platform.

Tides’ 4 will also introduce National Focal Point/NFP persons to work with sub-Regional
Connectors/RCs to try to increase participation at the national level; as a result of the feedback
the Hub received from its members. While the Regional Connectors/RCs were tasked with
outreach to at least 5 countries to provide support, the Hub also thought it an important step to
directly involve National Focal Point/NFP persons that could reinforce its network through the
meaningful engagement and involvement of grassroots activists.

Program Activities

Activity #1: Establishing an e-Resource Center (e-RC): tentatively April – August 2020

Establish an e-Resource Centre (e-RC) furnished with the latest journals, e-books, research
mapping papers and other research materials (e.g., research papers on justice in Africa, videos,
tech app on policy and advocacy) that are currently underway at the Africa Hub. The e-RC will be
well poised to house a library that will allow access to research resources online and on the I4C
Africa Hub Platform.


 To select, acquire and process information in order to support the policy analysis and
research activities of the Africa Hub;
 To support knowledge exchange and synergy amongst civil society organizations (CSOs)
in solving pressing societal issues around transparency, accountability and natural
resource management; and
 To encourage network members to take action, based on new found research, advocacy
and/or campaigning.

The main activities will include:

1. Library establishment, development and maintenance which will involve selection,

acquisition, processing and uploading of documents (library papers - organized around
themes - and toolkits), database management (e.g., database of HRDs, journalists, media
figures, National Focal Points (NFPs) etc.), information searching and retrieval;
2. Editing, designing, printing and distribution of Africa Hub publications;
3. Maintaining and updating the I4C Africa Hub’s Platform/website contents;
4. Capacity building – creating a knowledge platform for advocacy that is interactive for
Africa Hub members; and

5. Developing Community of Practice (CoP) around resource mobilization and financial
The Hub’s Secretariat will be in charge of managing this interactive and easy-to-use online
resource center/e-Resource Center (e-RC), which will be a repository of data, case studies,
manuals, software tools, and other materials essential to the Hub and the opening and
maintenance of civil society space. More importantly, it will house examples of evidence-based
research in the region and help build the capacity for organizations to do evidence-based
research themselves. While the establishment and development of the e-RC will be overseen
by the Hub Manager, the Advocacy and Communications Officer will be in charge of steps 1-4,
with the sub-Regional Connectors (RCs) lending support with these processes as well as taking
charge of step 5.
The e-Resource Center will be able to provide immediate support to civil society through pairing
or identification of required services and skills through secure communications. It will also
increase the capacity for resource sharing amongst CSOs and organization alike, as well as
increase the activities of CSOs engaging with each other and collaborating on mutually
beneficial projects. It will be available to everyone on the I4C’S platform and be a tool for not
just civil society, but other groups who may need similar support as well.

Activity #2: Pop-Up Events

Activity #2.1: Regional Pop-Up Event: Africa Commission on Human and Peoples Rights
(ACHPR) 66th Ordinary Session - tentatively April, 2020

 Profile and promote visibility to the Africa Hub through different events across Africa
by giving it more exposure at different events;
 Build awareness of the Hub’s activities and how members can benefit;
 Reach out to a different audience beyond Civil Society Organizations (CSOs), such as
inter-governmental agencies and Regional Institutions; and
 Engage with the Commission on specific civic space issues they are working on.

To support cooperation between National Human Rights Institutions (NHRIs), Non-

Governmental Organizations (NGOs), United Nations (UN) agencies, Human Rights Defenders
(HRDs), Civil Society Organizations (CSOs) and academics in the region, the Africa Hub will and
hold one (1) pop-up event at the regional level/continental event: the Africa Commission on
Human and Peoples Rights (ACHPR) 66th Ordinary Session, planned for April of 2020 (dates,
country/location, and theme to be determined). The Ordinary Session of the ACHPR brings
together different institutions (NHRIs, NGOs, State parties) from across Africa and beyond at
least twice a year.

The Hub staff will participate in the NGO Forum that precedes the ACHPR 66th Ordinary Session
and sponsor a session/side event in the main NGO Forum. The NGO Forum brings together
NGO leaders from across Africa and beyond to deliberate on specific issues affecting civic space
and CSO engagement. The NGO Forum session usually has between 100 – 300 participants
attending different events and the Hub will attempt to hold its panel discussion in the main
NGO Forum that will have at least 100-150 participants.

Three Hub staff (the Regional Program Manager and Advocacy and Communications Officer
from Kenya, and the Senior Grants Specialist from Uganda) as well as a fourth person from
Nigeria and the Hub’s network (possibly one of the Social Innovation Challenge (SIC) 2018
Winners or network member who previously hosted an I4C event) will hold a panel discussion
with 2-3 participants selected from self-sponsored NGOs and NHRI/civil society activists within
the continent. They will all participate in the session and also hold information clinics on the
sideline of the opening of both the NGO Forum and the ACHPR 66th Ordinary Session.

The panel discussion will allow the Africa Hub team to provide information about the Hub, its
support to CSOs and innovation, and through their participation, create visibility, answer
questions about the Hub, present opportunities that are available to national and regional
CSOs, activists, marginalized groups, youth and other similar organizations on the continent,
as well as introduce more people to the I4C Africa Hub Platform. It will also be an opportunity
for the Hub to share its experience, its journey so far (by showcasing an achievements video
and exhibiting) and the benefits of membership, as well as mobilize important stakeholders to
interact with for the duration of the event and potentially partner with in the future.

The information clinics will create visibility for at least 100 different NGOs or CSO activists and
awareness for some of the Hub’s work as it relates to its achievements so far, its plans, and
future opportunities for CSOs; as well as create the momentum for curiosity before the opening
of both the NGO Forum and the ACHPR 66th Ordinary Session. These events will generate more
visibility and exposure for the Hub by helping it to build awareness of its activities, target
different audiences beyond CSOs; such as inter-governmental agencies and regional
institutions, and use this platform to generate interest amongst national and regional CSOs. It
will also be a chance for national and regional CSOs to connect, partner and learn from each
other about the restrictive laws and human rights abuses across the region, as well as exchange
ideas and share their successes, challenges and solutions in addressing arbitrary laws and
policies that are contributing to the shrinking of civic space on the continent.

The Hub staff will moderate the panel session and provide logistical support for the whole

As the Africa Hub has consistently been working closely with CSOs and activists around the
themes of Transparency, Accountability and Natural Resource Management, its attendance at

the 66th Ordinary Session through hosting a panel event and the clinic, like last year, will
increase its visibility and simultaneously mobilize CSOs, marginalized groups, youth and other
similar organizations.

The ACHPR/the African Commission is the Hub’s flagship activity that uses its prime advocacy
approach by sponsoring members’ engagement on specific civic space issues they are already
working on, as well as supporting their free interaction - through this important medium - with
other CSOs experiencing similar restrictions to connect, partner, and learn from.

The African Commission’s theme for the 66th session has yet to be announced, and like last
year, will be an opportunity for the Hub to show case some of its activities around this topic,
present research findings, answer questions related to the Hub, and introduce more people to
its Platform. It will also be an opportunity for the Hub to foster mutually beneficial
partnerships, as well as reinforce its indispensability; especially around its drive to implement
programs that incorporate innovation, new practices and learning about the socio-economic
challenges that affects millions of people on the continent.

Expected results are the following:

 Linkage of the advocacy work of the members attending, on their civic space issues;
 Increased collaboration between CSOs across the region;
 Increased knowledge about CSO challenges in the region;
 Increased visibility for the Hub; and
 Increased membership on the I4C Africa Hub Platform.

Branding, including Africa Hub t-shirts, calendars, and wristbands/bracelets, pens, notebooks,
branded flash-disks and webcam covers, will be made available to the participants at these
events with the support of the Advocacy and Communications Officer. Twitter, Facebook,
Instagram, YouTube, as well as Innovation for Change’s (I4C’s) Africa Hub Platform will be used
to showcase information about the Hub, and provide updates on civic space closings across the
region, as well as report human rights abuses, up-coming events and any other pertinent
information, such as research, and research papers, training tools, and tech apps being used
by civil society actors, about civic matters on the continent.

The sub-Regional Hub Connectors (RCs) will work with the Hub Manager and the Advocacy and
Communications Officer to identify key side events that participating organizations will be
taking part in and strategies to maximize the mobilization of regional stakeholders; especially
media practitioners, bloggers and social communicators.

Activity #2.2: National Pop-Up Events

In order to give more visibility to civil society challenges and oppressive laws, as well as human
rights abuses across the region (which is hindering the work of CSOs on the continent), the
Africa Hub will host a series of four (4) pop-up events at the national level, that includes
workshops and meetings conducted by the private sector, governments and technology
companies to introduce I4C to a wider audience, showcase some of the activities that the Hub
had been involved in, present research findings conducted on civic space, answer questions
about I4C, and introduce more people to the Innovation for Change (I4C) Platform. The
countries that will host these national events include Tunisia, Botswana, Tanzania, and Senegal
(at a civil society week at the country level, or any other civil society event happening at the
national level). The SIC 2018 Winners from East Africa and Southern Africa, who already reside
in two of the countries where implementation will occur (Tanzania and Botswana), will be
invited to attend.

The Hub’s Regional Connectors/RCs, National Focal Points/NFPs, SIC 2018 Winners, and/or Hub
network members will work with the Hub Secretariat staff to identify potential events taking
place in all four countries, work on the sidelines of these events, and/or organize a separate
day’s event in each of these different countries. These will be CSO-targeted events that may
include innovation week activities, workshops or other CSO meetings. The Hub will liaise with
the NFPs to create a calendar of events within each of these countries and select the most
appropriate ones based on the desired outcome.

Activity #3: We-Protect – Legal Support

Activity #3.1: Mapping Referral Systems – tentatively May – June 2020


 Provide referrals to those who need them - individuals as well as organizations - in terms
of resources for legal aid; and
 Provide continuous legal support through a trusted network of lawyers to a secure
network of HRDs that can be channeled as requested either through networks or

Laws and practices are sometimes passed without giving stakeholders sufficient time and as part
of the Hub’s mandate to provide rapid support to activists with an analysis of laws, practices, and
administrative decisions, this year the Hub will work towards developing a legal referral system
for activists and CSOs as well as organizations working around human rights and protection.

To contribute to the reforms or changes as a means of lessening the impact of this on civil society
organizations (CSOs) and activists, the Hub’s main activities will include:

1. Mapping of case studies, available resources, legal support and protection service
2. Developing a database of possible civil society organizations (CSOs) and human rights
defenders (HRDs) protection service providers (PSPs) to partner with;
3. Providing recommendations to an already existing referral system in the region for I4C
Africa Hub network members,
4. Developing partnerships with relevant organizations (e.g., ICNL and other organizations
specializing in HRD protection); and
5. Developing a legal enabling baseline based on prior studies and develop indicators for the
The Hub will recruit a consultant to: 1) conduct desk research/a regional mapping exercise as well
as a capacity assessment of the climate for legal support, resources and the different avenues
available for protection service providers/PSPs to thrive on the continent so as to assess whether
civil society organizations/CSOs and human rights defenders/HRDs can gain access to these levels
of support in the region; 2) develop a database of possible protection service providers/PSPs to
partner with, and 3) make recommendations to an already existing referral system for I4C Africa
Hub network members.

The report from the mapping exercise and capacity assessment will be posted on the I4C Africa
Hub Platform, which the Hub’s partners can access (including the Hub’s Board members).

Activity #3.2: A Rapid Response Online and Offline App – tentatively May– July 2020

As a second part of this activity, the Hub will be:

1. Creating a legal app for activists with appropriate features that can act as a referral
system. Support and referrals are to be provided within a 24 - 48-hour window; and
2. Setting-up SMS service alerts to update members of colleague arrests to facilitate legal

The Hub will also hire an app developer/consultant to work with the Hub team to develop an app
for legal support (also $200 per day for about 50 days for a total of $10,000) accompanied by an
SMS service alert feature. The Advocacy and Communications Officer will manage the database
and engage with the Government and the media, and public policies and laws, to allow for an
analysis of laws, practices, and administrative decisions in certain countries, working directly with
sub-Regional Connectors/RCs and other partners on the continent. With support from the Hub
Secretariat, the study will also be used to approach the Hub’s registered members to provide
necessary information and highlight opportunities and resources available for civil society across
Africa which will be shared on the I4C Africa Hub Platform. The sub-Regional Connectors/RCs will

help with disseminating information at the sub-regional level. They will also have some reference
points to start with and make the necessary connections to provide the most support possible
for individuals and organizations needing assistance. By providing this support, the Hub will
ensure that its network members aren’t exposed and are fully protected.

The report from the mapping exercise and capacity assessment (which will be posted on the I4C
Africa Hub Platform), will help in developing this legal app for activists which will have
appropriate features, such as SMS service alerts, and can act as a referral system.

The referral system will be able to provide immediate support to Change Agents in formal &
informal settings, e.g., CBOs, movements through linkages & networks and also facilitate the
formation of a trusted group/network of lawyers deployed to protect HRDs. Essentially, it will
create safe havens for the emergency security needs of CSOs and HRDs using tech-based
platforms, e.g., one-stop service referral platform, and increase collaborations and partnerships
between service providers, CSOs, HRDs and legal research support & legal aid actors in different
countries to create solidarity and protection networks locally, regionally & continentally.

Activity #4: Develop Scale-Up Strategies/Phase II for the We-Account Social Innovation
Challenge (SIC) 2018 Winners - tentatively April – November, 2020

The We-Account Social Innovation Challenge (SIC) 2018 was launched on August 28th 2018. The
initiative sought to support the five best innovative ideas across the continent’s sub-regions (East,
South, North, and West & Central Africa) and based on the nature of the proposal and the
incorporation of the SIC’s three key themes of Transparency, Accountability and Natural
Resource Management, award those who could first and foremost effectively meet a defined
challenge around these themes with a small grant of $12,000 USD to help scale up their initiative.

The objective of this initiative was to find and share knowledge on innovative solutions, tools and
responses from civil society organizations to a social issue that addressed these three key themes
and: 1) had a negative social impact; 2) affected a large number of people across the region; 3)
affected marginalized groups of people; and 4) was amicable to solutions/activities that were
either technology, research, or advocacy related and policy relevant. The aim was also to
encourage these organizations to work together across the region to come up with innovative
ways to bring about change. These ideas could be in the form of research, activities on the
ground, new technology or an app, or a training tool that could effect change within the same
thematic areas.

The following are short descriptions/summaries of the We-Account SIC 2018 Winning Teams’
projects and each of their scale-up strategies for Phase II.

1. East Africa: Morogoro Youth Development Initiative (MOYODEI)/Kinara for Youth
Evolution - Tanzania

The Water for Life project aims to directly address the stated goals in the Ministry of Water's
Water Sector Development Programme Phase II (WSDP II) of 24-hour water supply, good
customer relations, and a reduction in NRW to 25% by 2019. It also aims to contribute to SDG
targets including methodological best practices to measure indicators for targets: 6.1, 6.b, and
16.7 within the government policy. In the current state of compromised trust between civil
society and government in Tanzania, this project aims to re-build trust and promote openness in
this generation and use of citizen-generated data to help improve the delivery of government
services; in effect, hold it accountable through jointly agreed upon terms and structures. For
citizens, they shall gain skills and knowledge in CGD tools and processes and increase their feeling
of empowerment to help address issues that affect their daily lives. Such structures have been a
springboard to jointly generate and use data for other sectors, and create a long-term platform
for advocacy. The hope is that success at the local municipal level can bubble up to sustained
long-term trust at the national level and re-engagement with OGP.

Scale-Up Strategy

Kinara’s scaling up plan mostly details information related to the use of the mWater app to
improve water service delivery, essentially, tackling the challenges of water loss and the quality
of water service delivery, which supports the data (collected from 120 households from 10 wards)
that demonstrates that the service in the area is increasingly getting better as a result of the
implementation of this project. This approach will also amplify citizens’ voices and empower
them to continue to provide vital feedback about the challenges they may be facing, since as
consumers of this service, their confidence is inherently derived from it, which will eventually
lead to the sustenance and improvement of the service (also supported by the data). Another
component the team looked into was training in the use of the mWater app amongst members
of the community to foster a sense of ownership and accountability on the part of citizens,
“starting to develop a culture of preserving various social service infrastructures in their
communities including the water service”1. This would also lower costs, since a consultant from
the mWater organization had to be regularly consulted post-training about the application and
its functionality whenever the team encountered some challenges.

2. East Africa: SEMA - Uganda

The Gathering Citizen Voices to Improve Public Services project aims to create a system to give
the poorest citizens a voice, while gathering data to improve public institutions and reduce
corruption. Here, citizens are able to give feedback and recommendations on the service they
have received immediately following their interaction with a public office. Through this project,

Annex C - Kinara Water For Life Final Evaluation Report, p18.

SEMA has been increasing transparency and accountability and reducing the corruption levels of
public services in Uganda. By gathering point-of-interaction citizen feedback at the most
frequently visited public offices, SEMA has been creating an immediate and office-specific
accountability mechanism. Moreover, citizens have been allowed to feel empowered in having a
voice to evaluate their local government and improve service delivery in Uganda.

Scale-Up Strategy

SEMA is about to transition from an early-stage pilot to a major data collection enterprise for
public office accountability in East Africa2. The Justice Law and Order Sector (JLOS) confirmed to
SEMA in June 2019 that a roll-out to 50+ offices would be included in its annual work plan for
2019/2020, which includes not only police offices, but also border posts, courts and registration
bureaus across the country. Not only does this mean that the government values SEMA’s services
enough to invest funding in it, but also that they would like SEMA to serve more public offices
and citizens across the country. The JLOS roll-out alone, over three years, would gather hundreds
of thousands of citizen feedback reports in Uganda. In addition, the Ugandan Ministry of ICT has
awarded SEMA 100 MLN UGX (approx. 25,000 USD) to scale up local product development and
lower the costs of SEMA’s devices by moving production to East Africa. This means that SEMA
would be preparing to scale up across the country by the summer of 2020. From 2020 onwards,
they’ll also be able to start pilots in other countries; such as Kenya and Sierra Leone. As a result
of the I4C Africa Hub’s participation in the Nairobi Innovation Week (NIW) that took place in June
2019, where SEMA was invited to take part, Transparency International (TI) Kenya, as well as
Hivos in Kenya, provided in kind support to SEMA with a pilot or feasibility study through making
local connections to the public sector. With regards to Sierra Leone, SEMA is in the process of
discussing a partnership with Cordaid and the Knowledge Management Fund (a previous funder
of SEMA) to conduct a feasibility study in Sierra Leone where the justice sector is receptive of
new innovations and citizen feedback data collection3. Cordaid is already running a programme
with the local police on performance-based financing and SEMA could be a great match for this
programme. There is 15,000 EUR funding available from the Knowledge Management Fund to
perform this feasibility study, which will include a mini-pilot and establishing buy-in from key
public partners and potential donors to fund a scaled up programme4. SEMA expects that, by
2021, it will be operating across 75 public offices on the African continent, reaching over 250,000
citizens to hold their local offices accountable5.

3. West Africa: Freshmarte Global Services (FGS) Ltd. - Nigeria

2 Annex H - SEMA Scaling Plan

Annex H - SEMA Scaling Plan
Annex H - SEMA Scaling Plan
Annex H - SEMA Scaling Plan

The project, ProofChain, is a supply chain and fund management platform that drives the
transparent and efficient delivery of farm inputs by decentralizing the farm input supply chain;
allowing vetted, independent suppliers to participate, and then tokenizing funds given by
government and donor organizations to purchase inputs for smallholder farmers. Its blockchain-
powered platform is used to create a shared record of the movement of the goods (farm input)
from production to the final users, farmers. This has been enabled by the tokenization of the
farm inputs to be delivered to the farmers.

Scale-Up Strategy

FGS’s goal, as an agri-tech startup, has always been to build and deploy technologies and systems
that facilitate easy access to finance, purchase of farm inputs, and farm operations for
smallholders to allow them to boost their food production; especially in the sub-Saharan African
region where farm yields are the lowest compared to the rest of the world 6. In three years, the
FGS team hopes to scale across the continent with its proven decentralized distribution platform
for farm inputs and a data-driven advisory service that can reach over 5 million smallholders7.
The following 10 countries have been selected for scale-up within these next three years8:

1. West Africa: Ghana, Ivory Coast and Benin

2. East Africa: Rwanda and Uganda
3. Southern Africa: Zambia and Malawi
4. North Africa: Morocco and Tunisia
5. Central Africa: Cameroon

FGS plans to work on strategic partnerships with farm-input producers sub-regionally and
internationally. It currently works with: The West and Central African Council for Agricultural
Research and Development (CORAF/WECARD) in collaboration with the West African Agricultural
Productivity Program (WAAPP), SeedCo, and foreign farm input manufacturers like DuPont
(seeds), Yara (earth-friendly fertilizers), and Syngenta for the distribution of quality seeds and
earth friendly agro-inputs9. Other partners include:

1. Tech companies: Microsoft, Google Inc. and Dizengoff Nigeria Ltd.

2. Food companies: Mondelēz, Nestlé, Olam and Unilever
3. Agro-inputs manufacturers: Flour Mills
4. Agronomist support: Corteva Science
5. Financial institutions: EcoBank, Barclays and Mastercard
6. Government and International Agricultural Agencies (IAAs): Federal Ministry of Rural
Development and Agriculture, Oyo State Agricultural Development Programmer

6 Annex S - FarmCorps Scale Up Plan

7 Annex S - FarmCorps Scale Up Plan
8 Annex S - FarmCorps Scale Up Plan
9 Annex S - FarmCorps Scale Up Plan

(OYSADEP), African Development Bank (AdFDB), Food and Agriculture Organization
(FAO), GSMA and International Institute of Tropical Agriculture (IITA)
7. NGOs: British Council

It should be noted that Google Inc. has so far contributed around $3,000 worth of cloud
computing resources and Corteva Agri-Science and Flour Mills Nigeria around $2,500 worth of
extension services to farmers. This shows that there’s immense potential for SIC winners like FGS,
and the Africa Hub, to fundraise for its various ongoing activities.

4. Central Africa: Tobongisa Technologies - DRC

Tobongisa Technologies (TT)’s team consists of DRC locals who have been experiencing first-hand
the negative impacts of lack of transparency and accountability in the governance of their
country. To respond to this deplorable situation and constant transparency and accountability
complaints from DRC citizens, the organization founded Tobongisa Technologies (TT) and
developed the Tobongisa App. The Tobongisa App project’s main aim is to increase government
transparency and accountability to allow for more government responsiveness to citizens’ needs
and priorities as well as increase direct citizen engagement in community development that will
translate into tangible and measurable improvements in the social, economic and environmental
sectors of African countries.

Scale-Up Strategy

Tobongisa Technologies (TT)’s goal has been to create technological solutions that can enable
African governments and their citizens to work together on the continent’s priority
development problems/issues. TT’s flagship mobile app ‘Tobongisa’ enables:
i. Citizens to raise issues to and request services from appropriate government
institutions; and
ii. Governments to effectively address citizens’ issues and requests, as well as share
with citizens their development plans and actions.

Tobongisa Technologies is registered and run as a start-up social enterprise. It is working to build
strong leadership and management teams by attracting team members with great talent and/or
a wealth of experience. It is looking to work closely with partners (financial and non-financial)
and customers that are equally committed to transparency and accountability.

With the following timeline, the team plans to scale to the areas below10:

Q4 2019 – Pilot in Goma, Kinshasa, Bukavu and Lubumbashi

Q1-Q4 2020 – Scale to other cities and towns across the DRC
Q1-Q4 2021 – Scale to other African countries, starting with the Great Lakes region of Africa

Currently, TT works to avail its services to public institutions and officials, including city mayor’s
offices, provincial governor’s offices, provincial government ministries, President’s Office, Prime
Minister’s Office, national government ministries, specialized government agencies, special
government projects, local government authorities, legislative bodies (local, provincial and
national), and public representatives (local, provincial and national)11. Its signed MoU with the
Ministry of Social Affairs (details)12 is a good indicator that the probability of scaling could very
well be likely, as per the scaling plans highlighted above. In the future, it hopes to explore
expanding its services to private institutions and multilateral agencies, such as banks, MFIs,
NGOs, development agencies, UN agencies, World Bank etc.13

5. South Africa - Dream Factory Foundation - Botswana

The 5050 Farmers Hotline project’s main aim is to increase the production and promote food
security at the household and national level in Bostwana, as well as provide a vital service that
farmers can be directed to. The project is an Interactive Voice Response and Short Message
Service (IVR/SMS) platform that delivers information directly to farmers through mobile phones.
By putting up-to-date actionable agronomic information into the hands of these farmers who did
not have access to it before, in a simple and widely accessible form that is understandable to the
them, the project aims to address two thematic areas: Transparency and Natural Resource

Scale-Up Strategy

On the 15th of August 2019, DD was approved to the Zendesk for Startups program14. The
program provides a monthly credit of $218 USD for 12 months. This has provided the team with
a financial save of $2,616 that it no longer has to pay, and as a result, can dedicate to funding in
other areas15.

In order to scale significantly, the team would have to involve the government as they have access
to the majority of the farmers associations and individual farmers through the various programs

10 Annex T - Tobongisa Technologies App Testing, Piloting, Use, Impact and Scale-Up Plan Report - Tobongisa App Project
11 Annex Y - Tobongisa Technologies DE Report - Tobongisa App Project
Annex U - Tobongisa Technologies - Ministry of Social Affairs - MoU
Annex Y - Tobongisa Technologies DE Report - Tobongisa App Project
Annex V - 5050 Farmers Platform Final Report
Annex V - 5050 Farmers Platform Final Report

it runs. The government/Ministry of Agriculture currently gathers data by going door-to-door and
getting information from farmers at events, but is limited by road and communication
platforms16. They also do not have a consistent and reliable way of storing the data: there is no
central repository for data in the sector at both the national and regional level17. There are
multiple individual data sets provided by different organizations and different departments (e.g.,
UN, FAO, various government departments, various private sector companies), but the data is
mostly from surveys conducted and not user generated nor continuous18.

This has therefore presented DD with an opportunity to expand the scope of the project to
include data collection from farmers, such as the challenges they are facing, and from the
application, make viable recommendations to farmers, the government and private sector
entities for better decision making and increased productivity across the value chain19. Moreover,
through its platform and its add-on services, it can become an outlet and/or central repository
for enabling the government to gather data more efficiently as well as communicate/interact
with farmers more easily20. As the team has already incorporated and made the data gathering
tool its main feature on the application, they will essentially end up being a paid service provider
of aggregated data for the national government and the business community, as well as agri-
shops and farmers associations, as they contain valuable and up-to-date information related to
crop produce21. Given their current relationship with the Ministry of Agriculture in its region, it
plans on using this leverage as an avenue into the national space22.

The team believes that this model of up-to-date data collection can be scaled and be made
available to its neighboring countries, namely the SADC region, with a focus on countries such as
Zimbabwe, Zambia, Malawi and Namibia. The team already has plans to pilot the project in
Namibia to test the product in the marketplace there23.

The second phase/Phase II of these projects is aimed at supporting each of the five (5) Social
Innovation Challenge (SIC) 2018 Winners (Dream Factory Foundation - Southern Africa Winner;
Tobongisa Technologies - Central Africa Winner; SEMA - Eastern Africa Winner; Kinara for Youth
Evolution - Eastern Africa Winner; and Freshmarte Global Services - Western Africa Winner) and
scale-up their initiatives/plans for sub-regional implementation.


Annex V - 5050 Farmers Platform Final Report
Annex V - 5050 Farmers Platform Final Report
Annex V - 5050 Farmers Platform Final Report
Annex V - 5050 Farmers Platform Final Report
Annex V - 5050 Farmers Platform Final Report
Annex V - 5050 Farmers Platform Final Report
Annex V - 5050 Farmers Platform Final Report
Annex V - 5050 Farmers Platform Final Report

 To scale up existing solutions and help produce long term change for the continent
through projects that demonstrate a specific understanding of the challenges that affects
large numbers of people across the region and/or marginalized groups of people;
 Enable continuous knowledge exchange and synergy amongst civil society
organizations/CSOs in solving pressing societal issue related to transparency,
accountability and natural resource management, as well as supporting and/or engaging
with local/national partners in a sustainable way; and
 To locate Africa Hub as the innovative place to go to for regional ideas/solutions by
creating an innovation platform that will be highlighting social innovations by civil society
on the continent.

This activity will allow each team to systematically use the lessons learned from the
implementation of their projects at the local level in the first phase for expansion at the sub-
regional level so as to not only deepen their learning, but also improve the social impact of their
innovations and create a strong foundation for sub-regional implementation; creating spill-over
long-term benefits. The Hub will award $10,000 to each of the 5 SIC 2018 Winners to scale up
their activities as part of this second phase.

The main activities will include:

1. Developing scale-up strategies for the 5 implementing organizations from Phase I of We-
Account 2018 based on their reports submitted for the first phase;
2. Incorporating their grants onto the Innpactia grants platform to expose their ideas to
potential funders/donors; and
3. Conducting a learning and evaluation lab for the grantees to build their capacity based off
of the Communities of Practice (CoP) sessions held by the I4C Helper Hub Development
Evaluation team (location to be determined).

The Hub’s Development Evaluation Officer will work with each of the SIC 2018 Winning Teams to
develop individual scale-up strategies, which will form part of the basis for conducting a learning
and evaluation lab for the winners to allow them to build their capacity (location to be
determined). Based off of the Communities of Practice (CoP) sessions held by the I4C Helper Hub
Development Evaluation team, these labs will be a platform for the Winners to prototype their
strategies and test them out with some of the members of the Hub. With support from the
Advocacy and Communications Officer, the Hub will hold a one-day pop-up/side event off of the
backdrop of these lab sessions, which will enable the winners to profile their work (showcase
their research findings and answer any questions about their projects) and increase their visibility
as well as exposure. It will not only build awareness of their activities, but also provide these
teams with networking and collaborative opportunities amongst civic space advocates, CSOs,
technologists, and cross-sectoral partners to allow them to take their projects to the next level.

The Hub’s Secretariat will also assist these teams with incorporating their projects onto the
Innpactia Platform which will soon be rolled-out as part of an inter-regional/Hub initiative
between all three Africa, MENA and LAC Hubs. Innpactia is a grants platform and a one-stop-shop
for CSOs looking to access funds for their projects/initiatives. The platform also carries out events
and digital campaigns to promote cooperation, encourage increased interactions and support
groups of users into growing as a strong community that supports each other and achieves more
in terms of accessing funds; an aspect the Hub would like the Winners to be involved in.

Innpactia led a training workshop on social businesses for African organizations and social
enterprises at the Continental Shared Learning Platform meeting on Resourcing & Financial
Sustainability that took place last year in November 2018 in Accra, Ghana. It was there that this
collaboration was born and opportunities for scaling this platform to the continent manifested.

Through further developing these innovative projects regionally, the Hub aims to increase
collaboration between the Winners and civil society actors across the region, as well as increase
knowledge sharing and exchanges, not only by creating a platform beneficial to scaling these
projects up, but also setting a precedence for scouting other innovative ideas that demonstrate
enormous potential from CSOs alike.

Activity #5: We- Protect: Continental Best Practices Sharing Meeting on NGO Laws and
Regulation Policies – Kampala, Uganda - tentatively May/June 2020

A 4-day meeting of key CSOs, Government officials/Members of Parliament of host countries,

Human Rights lawyers, campaigners and technologists will be convened to share best practices/
experiences and discuss NGO laws and regulation policies on the continent that require critical
attention. Civil society activists and human rights defenders (HRDs) are experiencing increasing
restrictions from governments in terms of legislation and NGO regulation laws, and over the past
few years, have become victims of violations. HRDs who have been viewed as outspoken,
especially against perpetuators or governments, face continued harassment, detention,
disappearances and torture (among other violations). Laws and bills that hinder freedoms of
expression, association and assembly have not only been enacted, but have also seeped into
restrictions on funding, organizing and mobilization within civic spaces across Africa. This has
resulted in the self-censorship of NGOs that do advocacy work, due to the freezing of their
accounts and the continued shut down of internet access, and consequently an increasingly
negative effect on the progress of social justice.

Some countries like Uganda, Kenya and Nigeria have registered achievements in CSO voices being
considered in the development of these laws. This meeting will bring these and more countries
together to understand the best modalities for other countries facing the same situation by
developing a resource to share on the platform but also develop a regional campaign around the
outcomes. It also aims to foster regional partnerships/collaborations, focused on the protections

of HRDs, that can proactively inform communities/groups about changes in laws, allow groups to
work with and rally behind each other, identify amendments in laws, and lobby together.


To promote the use of legal analysis and support through capacity building and the
empowerment of local lawyers and HRDS to remove barriers that prevent them from fully
exercising and enjoying their human rights.

As part of this activity, the Hub will:

 Analyze the legal environment for NGOs and CSO involvement/participation in the
development of these laws on the continent and identify opportunities and challenges;
 Organize a 4-day meeting for 25 people (25 residential participants with 24 travelling from
across Africa) in Kampala, Uganda;
 Document 2 case studies of NGO law development from 2 countries (Uganda and Nigeria);
 Share experiences on support for activists and HRDs and develop a road map for a referral
 Explore existing legal apps for input and further development; and
 Develop a regional campaign on legal laws and restrictions.

The Regional Connectors (RCs) will provide information on the key civil society organizations
(CSOs) that will be included in the meeting. The four-day meeting will explore strategic and
innovative ways to respond to civil society restrictions within Africa through an innovative
approach that couples legal support and campaigning. More importantly, it will allow the Africa
Hub to encourage regional collaboration. The key output from this meeting will be a report that
will be shared on the Africa Hub Platform. The first two days will be a Legal Innovation Lab (LIL)
intended to allow for a peer sharing review of legislation and a workshop to look at how
participants can respond using I4C’s co-design approach. This will prepare participants to
transition to the second workshop, which will be a two-day regional campaign planning meeting
that will form the basis for developing a regional campaign on legal laws and restrictions that will
be implemented at a future date. It will bring together around 40 participants from the region.
Both workshops will be facilitated in Arabic, English, French and Portuguese.

Assisted by the Hub’s Regional Connector/RC, National Focal Point/NFP person, and/or Hub
network member, the Advocacy and Communications Officer will facilitate and rapporteur the

Activity #6: Case Studies: NGO Law Best Practices (Uganda and Nigeria) – tentatively June –
August 2020

Experiences and best practices from Activity #5/the We-Protect: Continental Best Practices
Sharing Meeting on NGO Laws and Regulation Policies will be recorded and used by a Consultant,
hired to document two (2) case studies in both Uganda and Nigeria following this event, to
formulate a report that will be posted on the I4C Africa Hub Platform - which the Hub’s partners
can access (including the Hub’s Board members). The documentation of these two (2) case
studies that will cover NGO law development and civil society involvement, will require the
Consultant to travel to either one of these countries in the hopes that their understanding of the
legal processes in one country will allow for their documentation and capacity to make
recommendations for CSO participation and solidarity campaign in other countries where NGO
laws are currently in the process of being developed. The outcomes will then be used to develop
tools and strategies for CSOs where laws are being developed for solidarity.

Activity #7: Institutional Development: Setting Up the I4C Africa Hub’s Financial System – June
– August 2020

As the Hub gains independence, with registration in both Kenya and Uganda taking place, it aims
to establish its own systems for operations, primarily using its set up of financial management
systems and capacities as a starting point and a means of working toward achieving this. This
project will facilitate the hiring of a Financial Consultant to set-up the Hub’s financial
management system based on the initial Financial Policy and Procedure Manual draft developed
by Hub’s staff.

Having already developed this, the Financial Consultant will be hired to finalize the manual (that
has been drawn in case there is need), set-up the required procedural financial documents for
requests, approvals but also facilitate the set-up of the financial management system; including
budgeting, accounting, auditing and control systems, as well as related capacity development,
organizational and motivational measures, procure and install appropriate accounting software,
set-up a payroll system, and train an Accountant and/or any other relevant Hub staff.
The project will be led by the Hub’s sub-office/liaison office in Kampala, Uganda (based at the
premises of the Host organization/Pollicy) and supported by the Secretariat in Nairobi, Kenya.

The major activities will be:

(a) Technical consultancy – short-term, national and international consultants;

(b) Merit Based Pay Incentives (paid on a monthly basis);
(c) Training; and
(d) Equipment and office supply.

Sound financial management is essential to enable successful achievement of the Hub’s

objectives. The funds, which consist of the balance from the Tides’ 2 grant, will be managed by

the Host organization/Pollicy. Within the Kampala, Uganda Office, the Senior Grants Specialist,
Accountant and Finance Officers will be the primary staff involved in the financial accounting and
management of program funds, transactions and assets. The Hub’s Regional Manager based at
the Secretariat in Nairobi, Kenya will have responsibility for initiating financial transactions and
certifying the receipt of goods and services.

The Hub is currently seeking a Consultant to assist with:

 Defining and implementing an appropriate financial system, procedures and internal

controls to properly account, manage and report on the Hub’s funds, expenditures and
 Documenting the financial programs in a final draft of the Hub’s Finance Manual (based
on INGO’s Standard Operating Procedures and Finance Manual for programs and
projects); and
 Training an Accountant and any other relevant Hub staff in the finance system and

The Consultant will:

1. Analyze the accounting and financial management requirements of the Hub, program and
develop and recommend an appropriate financial system to ensure proper processing,
accounting, management and reporting of project funds and transactions. It is envisaged
the Hub’s finance system will consist of both a computerized accounting application and
manual processes. The system must be capable of:

- Recording the project budgets and reporting progress against budget;

- Recording receipt of funds from donors;
- Recording and reconciling of multiple bank accounts;
- Recording purchase, contract information and producing contract registers;
- Recording and report expenditure payments for general goods and services against
contracts and supplier;
- Recording and reporting expenditure payments against contracts and suppliers;
- Recording payroll entitlements by employee;
- Recording expenditures by both source of funds and program expense categories to
support the preparation of statements in formats acceptable to donors;
- Recording and reporting for fixed assets; and
- Generating regular financial management reports for the Hub in formats acceptable
to management and donors.

2. Purchase and install the agreed computerized accounting application and tailor to the
Hub’s requirements. This will involve, but not be limited to, developing the chart of
accounts, defining the accounts and records to be maintained, developing reporting
formats for both operational requirements and financial management reporting,
establishing appropriate security of system access, accounts and records, back up
processes. Relevant application licenses must be registered in the name of the Hub and
must include suitable and appropriate support arrangements for problem solving and
future system upgrades.
3. Establish appropriate documentation retention and storage arrangements relating to
financial transactions.
4. Document the Hub’s policies, processes and procedures in a final draft/version of the
Finance Manual.
5. Develop and undertake training of the staff in the sub-office/liaison office and key
Secretariat staff of the Hub in the Hub’s finance procedures, and train the same staff in
the operation, administration and maintenance of the computerized accounting system

The Consultant will be required to deliver the following:

 Interim Report evaluating options and setting out the recommended financial system for
the Hub;
 Installed and fully operational tailored computerized financial application;
 Final Finance Manual;
 Training;
 Final report summarizing the outcomes of the consultancy and making recommendations
on future developments (as necessary) considered desirable; and
 Provide support services for one year after installation the system.

Activity #8: External Audit – tentatively January– March 2021

Preliminary Audit

To hire an Auditor, Pollicy will submit a call for Applications/Proposals to supply External Audit
services to Pollicy Uganda Limited to the public (run a newspaper advert or publish in the bulletin
of the Chartered Public Accountants of Uganda).

The following steps will take place:

 Pollicy’s Procurement unit will then review the proposals and select the best suited
candidate for the organization, taking into consideration compliance, competence,
references, fees, date of availability; and

 Pollicy will organise an audit preparation meeting between the internal team (Team
Leader, Finance Team, Administration Lead) and the audit team. In this meeting,
both parties will then discuss audit dates (start/end), number of copies, presentation
date, actual fees (negotiation), obligations of both parties. From this meeting, a copy
of the minutes drawn will constitute part of the contract which both parties will sign
and appoint the person incharge of the processes for both teams. This person will
take charge of communication on behalf of their team, as well as follows up, and
ensure adherence to the set timelines and mode of payment.

Pollicy's role will thereafter involve the provision i.e. access to view/access, to the Auditor with
the items below pertaining to transactions of the Tides’ 4 project only.

1. All contracts between parties;

2. Critical correspondence relating to bank deposits, withdrawals, changes to original
3. Project reports;
4. Time sheets;
5. Statements of balances;
6. Payment vouchers and receipts, if any;
7. Accounting or administrative information relating to the project that could affect the
audit; and
8. Work in Progress, if any,

Project budget income and expenditure reports related to Tides’ 4 are subject to the audit, while
the financial statements of the overall organization are not subject to the audit. A credible audit
should run for 4 weeks or less (transactions of a year) but both parties will agree to a timeline.
At the end of the stipulated time, the Auditor will be required to produce the first draft and call
for a review meeting. If both parties agree to the findings of the report, they will sign the audited
accounts and the Auditor will then file them before submitting the required number of copies to
both Pollicy and Innovation for Change (I4C) Africa Hub.