Communications

Leadership Effectiveness Score

At Circle Level

Wireless Business

Date:- 30/Sep/09

Instructions to Circles:
1 Date of Submission of the LES report is 10th of Every Month.
2 KPI Sheet: AOP figures to be taken from the file circulated by Mr. Hemant Kumar Gupta.
3 For scoring 'Review by CEO', along with LES report, a copy of the presentation and MOM should be mailed in case sent
subsequently /pasted in the space provided in LES format.
4 Savings Less than Rs 30,000 per month for any activity will be considered as zero.
5 Numbers mentioned in 'Channel Management' sheet should be correctly supported by the details provided in
the annexure. Payment details, viz. cheque no./ transfer entry no., GL code should be compulsorily provided.
6 PCO and CWG commission paid and clawback incurred should be incorporated in their respective sheets.
case sent
Leadership Effectiveness Score

Objective:
To ensure better co-ordination between commercial & business verticals, and ensure deliverables are measured and performance recognised
& rewarded.

Scope of Circle Review:

Performance of every circle will be measured broadly in following four areas of operational activities & controls monitoring:

S.No Parameter Weightage

1 Circle MIS - Financials & Cost controls 55 55
2 Channel Management 25 25
3 Revenue Assurance & FMC 9 10
4 Process Compliance 5 10
5 CAF Management / CAF retrieval for VTM 3 10
6 RDEL Submission Cleared 3 10
100 100

1) Circle MIS - Financials & Cost controls

Six key areas of Financials reviews, Cost controls & initiatives have been identified for performance measurement. Weightage for each
segment is tabulated below:

S.No Parameter Weightage

1 Financials review AOP Vs. Actuals 25 25
2 Provision for Expenses 10 10
3 Review with circle CEO 10 10
4 Cost reduction 2.5 2.5
4 Process improvement initiatives 2.5 2.5
5 Timeliness of MIS 5 5
55 55

1 Financials review AOP Vs. Actuals

Objective:
To review financial performance of each revenue product, throw light on reasons for variances and suggest plan of action in co-ordination with Business
teams to improve performance.

Following 3 parameters are considered to review Financial performance, weightage of each is given below:

S.No Parameter Weightage

1 Direct Opex 10 10
2 EBITDA 10 10
3 Revenue 5 5
25 25

Data Source:DAKC Report and SAP Report

Measure : AOP target achievement
Frequency: Monthly

Sheet Direct Opex:

Direct Opex will be monitored on Rate per Unit basis. AOP cost per unit has been populated accordingly for each type of Direct
1 Opex.

2 Actual rate has to be derived from "Direct cost control MIS" sheet and the same must be copied to "KPI-Originalsent2Hemant" sheet.
3 Scoring will be done based on the variances between AOP & Actual rate per unit as tabulated below:
4 KPI is revised to include Data Card
Activity Scoring Criteria
Criteria Score
Variance 5% & above +2
Variance upto 5% +1
Variance upto -5% 0
Variance upto -5% to -10% -1
Variance > -10% -2

Sheet Financials (for Revenue & EBITDA):

1 Revenue: Actual Gross revenue (CDMA+GSM) FTM compared to AOP target forms basis for score calculation.
2 EBITDA: Actual EBITDA (CDMA+GSM) FTM compared to AOP target forms basis for score calculation.
3 Scoring will be done based on the AOP achieved basis as tabulated below:

Activity Scoring Criteria

Criteria Score
AOP achieved 100% & above 100%
AOP achieved 95% - 99.9% 75%
 AOP achieved 85% - 94.9% 50%
AOP achieved 60%- 84.9% 25%
AOP achieved < 60% 0

Expense details in sheet " FINANCIAL-Groupings" must be filled as on end aug (YTD) and end sep (YTD) and figs will automatically appear in sheet " FINANCIAL-YTD"
Revenue Details must be filled in sheet " FINANCIAL-YTD" as on end aug (YTD) and end sep (YTD) and figs will automatically appear in sheet " FINANCIAL-MTD-COMPUTED"
Basis of allocation of expenses has been given in notes below in sheet " FINANCIAL-MTD-COMPUTED"
Manpower AOP figs and actuals must be taken from HR Head at respective circles.
Scoring for Revenue & EBITDA is Changed i.e. No Negative Marks will be given
All figures are in Crores
CDMA & GSM YTD Provision figures to be filled up seperately in Financial groupings
 2 Provision for Expenses
Objective:
Provision for expenses should reflect close to actual amount of bills to be received in subsequent month/s. Escalation of pending bills
for amount provisioned for more than 2 months to the respective functional Heads and NHQ.

Following 3 parameters are considered to review Financial performance, weightage of each is given below:
Data Source:SAP & SEM report
Measure : Provision pendency in no. of months
Frequency: Monthly

Sheet 'Provision for expenses':

1 GL code wise FTM actual expenses and YTD provision to be updated for CDMA & GSM
2 Scoring will be done based on provision pendency in no. of months as tabulated below:

Activity Scoring Criteria

Criteria Score
Provision Pendency < 1.5 months +2
Provision Pendency 1.5 - 2.0 months +1
Provision Pendency 2.0 - 2.5 months -1
Provision Pendency >2.5 months -2

3 Review with circle CEO

Objective:
To apraise circle performance and seek support required from business to improve circle performance.

Data Source:Circle reports

Measure : Circle Review with CEO by 10th. & Circulation of MoM to NHQ commercial within days specified below
Frequency: Monthly

Coverage
1 Circle Financials review - AOP Vs. Actuals
2 Subscribers review - AOP Vs. Actuals
3 Debtors review
4 Channel performance review
5 Legal issues
6 MAT audit queries
7 Initiatives from Commercial team - Financial / Non-financial

Scoring will be done based on compliance to review dates as tabulated below:

Activity Scoring Criteria
Criteria Score Date of Receipts at DKAC
MOM / Review by 10th +5 11th
MOM / Review by 13th +2 14th
MOM / Review after 13th 0

Note: Date of review at circle & MOM and receipt at DAKC will be considered for scoring.
5 Marks are given for Review by CEO i.e. for PPT

4 Process improvement initiatives

Objective:
To improve operational efficiency and achieve cost effectiveness

Data Source:Circle Report

Measure : Implementation of Initiative & sharing with NHQ
Frequency: Monthly

Suggestive Areas:
1 Channel Management
2 Billing & Collection cost
3 AV/CV cost
4 CAF Management
5 Telecalling
6 Other Sales & Distribution cost
7 Network Opex.
8 Others
Scoring will be done based on potential savings as tabulated below:

Activity Scoring Criteria

Criteria Score
Saving >=10% +2
Saving >=5%<10% +1
Saving <5% 0

Any new initiative in the process improvement, process standardisation, automation of process etc will also be considered.
Scoring will be done based on initiatives quaility review at NHQ and Circle CEO
Savings figures to be given as Rs in lacs
Savings less than Rs 30,000 pm per item will not be considered for marks.
Only cases where actual savings will reflect in sep only must be incorporated, no future/previous savings must be mentioned

5 Timeliness of MIS
Objective:
To ensure reporting to NHQ is done within timelines

Data Source:Circle Report

Measure : Submission of report by 10th
Frequency: Monthly

2) Channel Management:
Overall five key areas of Channel management have been identified for measuring circle performance.Weightage for each activity is
tabulated below:-

S.No Parameter Weightage

1 Channel Payouts 10
2 NOC Receipt 5
3 Clawback Recovery 4
4 PIS Pendency 3
5 DST Cost and Productivity 3
25

1 Channel Payouts - External Partners

To ensure payouts are delivered within time bound SLAs.

Data Source:DAKC Report and SAP Report

Measure : 100% credit posting in SAP within SLAs.
Frequency: Monthly

Sheet "Channel Mgt:-

1 Type of CP and Commission type have to be selected from the drop down menu only.
2 Only number of total CPs, active CPs, commission paid have to be mentioned.
3 One CP eligible for more than one commission needs to be mentioned again.

Sheet "Channel Mgt (Annex)":-

1 Individual CP details are to be provided to support the information provided in sheet 01.
2 'Amount' of payment has to be mentioned in the column for comission paid on 15th and 23rd of the month.
3 Details of individual payments made, viz: GL Code, cheque no., transfer entry no. have to be mentioned.

Activity Scoring Criteria

Criteria Score
90-100% payouts till 15th +2
90-100% payouts till 23rd +1
Outstanding payments 0

Actual payment made by way of cheque or in case credit given to the billing account towards billing only will be considered as payment made

2 NOC Receipt

Data Source:Circle Report

Measure : As defined in the process below. 25% of total channel partners per month
Frequency: Quarterly

1 Receipt of NOC till 30 th jun to be considered for Quarter II

2 Jul LES - target is 25% of active channels, August LES would be 25% of active channels & Sept LES balance 50%
3 Effectively for 100% channels we must get NOC as on 30 jun between Jul/Aug and Sep
Upto aug LES where ever channels have given NOC as 2/3/4/5 must get clear 1, else marks will get deducted subject to descreetion of DAKC
4 Open issues beyond 3 months should be escalated to NHQ.
5 There will be separate scoring on the basis of quality of NOC received (as per below table)

Activity Scoring Criteria (For % of Channel coverage)

Criteria Score
50% NOC Received 100%
20-50% NOC Received 50%
18-21% NOC Received 0%
15-17% NOC Received -50%
< 15% NOC Received -100%
Activity Scoring Criteria (For Quality of NOC received)
Criteria Score
Clear NOC +2
NOC received with pending issues for 1 month +1
NOC received with pending issues for >1<3 months 0
NOC received with pending issues for 3-4 months -1
NOC received with pending issues from last NOC -2
 3 Clawback Recovery

Data Source:DAKC Report & Circle Report

Measure : % recovery of clawback amount within 1 month
Frequency: Monthly

1 Individual CP details for the circle need to be provided.

2 Clawback type is to be selected from the drop down menu only.
3 Total clawback details for the CP needs to be furnished, not only clawback applied for the month.

Activity Scoring Criteria

Criteria Score
86-100% Clawback Recovery +2
76-85% Clawback Recovery +1
61-75% Clawback Recovery 0
51-60% Clawback Recovery -1
< 50% Clawback Recovery -2

In case of PCO clawback circles must enter commission income details

4 PIS Pendency

Data Source:Circle Report & DAKC Report

Measure : Deposit of outstanding amount in the Company's Account.
Frequency: Monthly

1 Pay in slip not deposited and PIS pending status as on 25th of the month will be considered for this report.
2 Pendency should ideally be restricted to less than 3 days.
Criteria PIS Value Score
Channel partners with pendency for 0-3 days +2
Channel partners with pendency for 4-5 days +1
Channel partners with pendency for 6-10 days -1
Channel partners with pendency for > 10 days -2
Channel partners with pendency for > 30 days < 3000 -3
Channel partners with pendency for > 30 days > 3000 -6

3 Circle should prvide PIS value figure in the given column

5 DST Cost and Productivity

Data Source:Circle Report & DAKC Report

Measure : Acquisition per DST
Frequency: Monthly

1 Scores will be set on the basis DST Productivity

Activity Scoring Criteria

Criteria Score
Acquisition per DST :
8 - 9 Nos. +2
6 - 7 Nos. 1
< 6 Nos. 0

3 Revenue Assurance & FMC

Objective:

To identify & closure of fraud cases and minimise revenue leakages thereof

1) The following activities carried out at circles in areas of RA&FMC will be measured to determine circle performance.

Activity Scoring Criteria

Activities Criticality

Cloning - RE AV 3
Cloning - Board Swap 3
Cloning - Adjustment/Waiver 3
Dedupe 3
High Usages - Negative RE-AV 3
Call Fingerprint Matching With Dedupe Fraud Customer 3
Call Profiling 2
Suspicious Credit Cards payment 3
Address/SDCA change 1
High Usage-Gold/Platinum Customers 1
High Usage- Postpaid Corporate Customers 2
International Roaming High Usage-Gold/Platinum Customers 3
Adjustments Passed 3
Comprehensive Adjustments 2
Negative Balance In Postpaid Accounts 2
Premium Number Allocations 3
Cheque Bounce Cases / NLD / ILD - Incorrect Reactivation 1
Special Credit Limit - Increase in customer's Credit Limit 1
International Roaming / ILD - Incorrect Activations 2
 Activity Scoring Criteria:

Overall Score Overall Score = 70% of Compliance Check + 30% of Quality Score

Compliance Check
Cases Validated Total no of cases in each activity and no of cases exceeding SLA to be obtained
Weights Weight of each activity = Criticality * Total No of cases
Activity Compliance Score = (1 - No of cases exceeding SLA / Total No of cases) * 100
Compliance Score Weighted average of Compliance Score of all activities

Quality Check
Quality Control Check to be performed for a sample set of cases.
Samples Validated Total no of samples in each activity and no of cases incorrectly actioned to be
obtained
Weights Weight of each activity = Criticality * Total No of cases
Activity Quality Score = (1 - No of incorrectly actioned cases / Total No of samples) * 100
Compliance Score Weighted average of Quality Score of all activities

4 RDEL Submission Cleared

Objective:

Adherence to Business policies and processes

1) Process Compliance will be measured by the following activities and criticality of them:-

Total Base
Activities Weightage
Measure of Total Base
5 No of OTAFs (AV Positive)
Address Verification
5 AV Negative Cases
Money collected (Tradeable Stock) 10 Collection Amount
Postpaid Collection 10 Collection Amount
Sales Return Analysis 10 Circlewise sales returns
Free Issue Material 10 Material Issued
3 Waiver Amount
Waivers 3 Waivers Audited
3 Wrong waivers found in audit
3 Adjustment Amount
Adjustments 3 Adjustments Audited
3 Wrong adjustments found in audit
Acquisitions
3
(other than SOHO & SME)
Security Deposit Waiver
3 Acquisitions w/o waiver
3 Negative Audit results
5 Refunded Amount
Customer Refund
5 Refunded Amount
CAF Management 10 Total Retrieval Requests
Overall 100

Activity Scoring Criteria:

Compliance Check
Total Base Total Base of measure
Weightage Weightage given to each measure
Actual % = Action Taken / Total Base * 100
Benchmark % Ideal target that needs to be achieved
= (Actual % / Benchmark %) * 100
Activity Compliance Score
upto a maximum of 100%
Compliance Score Weighted average score of all activities

Punctuality Check
Expected Date of Submission
Actual Date of Submission
Punctuality Score 20% penalty for 1 day of delay

Overall Score = 90% of Compliance Score +

Overall Score
10% of Punctuality Score

* Kindly ensure that data sent by your circle is accurate and complete for proper evaluation.
* Data received at NHQ will be validated against central reports for correctness.
* DAKC will deduct appropriate marks if data is found incompelete.
* Submission of report after 10th, marks will get deducted - to be decided by NHQ Commercial Head.
*
D-COMPUTED"
Leadership Effectiveness Score

Circle:
Month Sep-09

Performance of Circle

Sr. no. Parameter Scoring % Weightage

1.100 Circle MIS - Financials & Cost controls
1.110 Direct Opex #DIV/0! 10
1.120 EBITDA 0% 10
1.130 Revenue 0% 5
1.200 Provision for Expenses 100% 10
1.300 Review with circle CEO 100% 10
1.400 Cost reduction 100% 2.5
1.410 Process improvement initiatives 40% 2.5
1.500 Timeliness of MIS 100% 5
Sub-Total 55

2.100 Channel Management

2.200 Channel Payouts 9% 10

2.300 NOC Receipt
2.310 Based on quality of NOC 100% 3
2.320 Based on % of NOC recd. 100% 2
2.400 Clawback Recovery -100% 4
2.500 PIS Pendency 0% 3
2.600 DST Cost and Productivity 0% 3

Sub-Total 25

3.100 Revenue Assurance & FMC

3.200 Fraud Monitoring & Control 100% 9

Sub-Total 9

4.100 Process Compliance

4.100 Business Commercial - Process Compliance - LES Score 90% 5

4.110 CAF Management / CAF retrieval for VTM 100% 3
4.120 RDEL Jun submission clearance 63% 3

Sub-Total 11
Total 100
 Score

#DIV/0!
0.0
0.0
10.0
10.0
2.5
1.0
5.0
#DIV/0!

0.9

3.0
2.0
-4.0
0.0
0.0

9.0

4.5
3.0 for Rdel it is 3 ,for Non Rdel make it 6
1.9 for Rdel it is 3 ,for Non Rdel make it 0

9
#DIV/0!
CDMA

Description Head KPI Unit

Qty
('000)

Acquisition Cost:
Channel Commission
Postpaid Mobile Rate per Acquisitions Rs.
Mobile-Data card Rate per Acquisitions Rs.
CWG (Mobile) Rate per Acquisitions Rs.
CWG-Data card Rate per Acquisitions Rs.
FWP Rate per Acquisitions Rs.
CWG(FWP) Rate per Acquisitions Rs.

Prepaid Prepaid-Mobile Rate per Acquisitions Rs.

Prepaid-Data card Rate per Acquisitions Rs.
FWP Rate per Acquisitions Rs.
RDEL Rate per Acquisitions Rs.
FWP(PCO) Rate per Acquisitions Rs.
Other Acquisition Cost
Postpaid Mobile Rate per Acquisitions Rs.
Mobile-Data card Rate per Acquisitions Rs.
CWG (Mobile) Rate per Acquisitions Rs.
CWG-Data card Rate per Acquisitions Rs.
FWP Rate per Acquisitions Rs.
CWG(FWP) Rate per Acquisitions Rs.

Prepaid Prepaid-Mobile Rate per Acquisitions Rs.

Prepaid-Data card Rate per Acquisitions Rs.
Prepaid FWP(including RDEL) Rate per Acquisitions Rs.
FWP(PCO) Rate per Acquisitions Rs.
Billing Cost Postpaid Rate Per Bill Rs.

Collection Cost Postpaid % of Gross Collection %

Telecalling Expenses Per Subs per month Rs.

Customer Care Expenses Per Subs per month Rs.

Selling & Distribution Exp. Per Subs per month Rs.

PCO Revenue Enhancement % of PCO Revenue %

GSM

Description Head KPI Unit

Qty
('000)

Acquisition Cost:
Channel Commission
Postpaid Mobile Rate per Acquisitions Rs.
CWG (Mobile) Rate per Acquisitions Rs.

Prepaid Mobile Rate per Acquisitions Rs.

Other Acquisition Cost
Postpaid Mobile Rate per Acquisitions Rs.
CWG (Mobile) Rate per Acquisitions Rs.

Prepaid Mobile Rate per Acquisitions Rs.

Billing Cost Postpaid Rate Per Bill Rs.

Collection Cost Postpaid % of Gross Collection %

Telecalling Expenses Per Subs per month Rs.

Customer Care Expenses Per Subs per month Rs.

Selling & Distribution Exp. Per Subs per month Rs.

RTL

Description Head KPI Unit

Qty
('000)

Acquisition Cost:
Channel Commission
Postpaid Mobile Rate per Acquisitions Rs.

Prepaid Mobile Rate per Acquisitions Rs.

Other Acquisition Cost
Postpaid Mobile Rate per Acquisitions Rs.

Prepaid Mobile Rate per Acquisitions Rs.

Billing Cost Postpaid Rate Per Bill Rs.
Collection Cost Postpaid % of Gross Collection %

Telecalling Expenses Per Subs per month Rs.

Customer Care Expenses Per Subs per month Rs.

Selling & Distribution Exp. Per Subs per month Rs.

Remarks - Only YTD figures to be considered.

Overall scoring to be changed for circle which are operating in only single Technology
Circle should remove redundant zeros in scoring field if 0 varaince is not a computed variance
AOP YTD SEP 09 Actual YTD SEP 09

Qty Rate
Rate Amount Qty Rate Amount
(Rs.) (Rs.in lacs) ('000) (Rs.) (Rs.in lacs) ('000) (Rs.)

- -
- -
- -
- -
- -
- -

- -
- -
- -
- -
- -

- -
- -
- -
- -
- -
- -

- -
- -
- -
- -
- -

- 0.0%

- -

- -

- -

- 0.0%

CDMA Scoring
AOP YTD SEP 09 Actual YTD SEP 09

Rate Amount Qty Rate Amount Qty Rate

(Rs.) (Rs.in lacs) ('000) (Rs.) (Rs.in lacs) ('000) (Rs.)

- -
- -

- -

- -
- -

- -
- -

- 0.0%

- -

- -

- -

GSM Scoring

AOP YTD SEP 09 Actual YTD SEP 09

Rate Amount Qty Rate Amount Qty Rate

(Rs.) (Rs.in lacs) ('000) (Rs.) (Rs.in lacs) ('000) (Rs.)

- -

- -

- -

- -
- -
 - 0.0%

- -

- -

- -

RTL Scoring

Overall Scoring
 Variance YTD SEP 09
Rate
Qty Amount Rate Amount Total Amount Variance
(Unit Cost)
(Rs.in lacs) (Rs.in lacs) (Rs.in lacs) (%) Scoring

- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!

- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!

- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!

- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!

- - - #DIV/0! #DIV/0!

- - - #DIV/0! #DIV/0!

- - - #DIV/0! #DIV/0!

- - - #DIV/0! #DIV/0!

- - - #DIV/0! #DIV/0!

#DIV/0!
 Variance YTD SEP 09
Rate
Variance
Qty Amount Rate Amount Total Amount (Unit Cost) Scoring
(Rs.in lacs) (Rs.in lacs) (Rs.in lacs) (%)

- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!

- - - #DIV/0! #DIV/0!

- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!

- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!

- - - #DIV/0! #DIV/0!

- - - #DIV/0! #DIV/0!

- - - #DIV/0! #DIV/0!

- - - #DIV/0! #DIV/0!

#DIV/0!

Variance YTD SEP 09

Rate
Variance
Qty Amount Rate Amount Total Amount (Unit Cost) Scoring
(Rs.in lacs) (Rs.in lacs) (Rs.in lacs) (%)

- - - #DIV/0! #DIV/0!

- - - #DIV/0! #DIV/0!

- - - #DIV/0! #DIV/0!

- - - #DIV/0! #DIV/0!
- - - #DIV/0! #DIV/0!
- - - 0% 0

- - - 0% 0

- - - #DIV/0! #DIV/0!

- - - #DIV/0! #DIV/0!

#DIV/0!

#DIV/0!
 Relance:
Circle Name - EBITDA Statement Sep 2009(Rs. In Crores)
CDMA
Refer Notes below GSM / RTL
Mobile Hello PCO CDMA CDMA TOTAL Mobile WIRELESS
Particulars
AOP Actual AOP Actual AOP Actual Provision AOP Actual Provision Actual+Prov AOP Actual Variance Variance% Achieved Scoreing
GrossBillable
Gross Revenue Revenue 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Less
Service
: Tax 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Service Revenue 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Add
Incoming
: IUC 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Total Revenue 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0% 0%
Add
Incoming
: IUC -On Net Termination 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Less
Outgoing
: IUC - Outsider 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Outgoing IUC - On Net Termination 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Retained Revenue 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Less
License
: Fees 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Spectrum Chgs 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Revenue net of Revenue Share 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Less
Channel
: Commission 0.0 0.0 0.0 0.0 0.0 1.0 0.0 0.0 1.0 0.0 -1.0 0.0 -1.0 0.0 0.0 0.0 0% 0%
Channel Other Acquisition Cost 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Less
Customer
: Care 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Less
Billing
: Cost 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Collection Cost 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Telecalling Cost 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Selling & Distribution 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Direct Cost 0.0 0.0 0.0 0.0 0.0 1.0 0.0 1.0 0.0 -1.0 -1.0 0.0 0.0 0.0 0% 0%
Less
Network
: Opex 0.0 0.0 0.0 0.0 0.0 10.0 0.0 0.0 10.0 0.0 0.0 -5.0 -5.0 0.0 5.0 -5.0 0% 0%
Less
Manpower
: 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Less
Marketing
: 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Less
Shared
: Services 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Bad Debt 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
R_Del Subsidy 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Gross Contribution by Circle 0.0 0.0 0.0 0.0 0.0 -11.0 0.0 -11.0 0.0 1.0 6.0 0.0 -5.0 5.0 0% 0% 0%
% of Circle Contribution on Total Revenue 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%

(A.)
Notes: Basis of allocation of Cost
1. Channel Commission - based on actuals.
2. Customer care - based on closing subscribers for the month.
3. Billing & collection - based on actuals, any residual to be allocated basis closing subscriber for the month.
4. Network Opex - Based on closing subscribers for the month.
5. Manpower - Salary cost to be taken from HR, others to be allocated based on count of manpower.
6. Marketing Expenses - Based on closing subs for the month
7. Shared Services - Based on manpower in the beginning of the month.
8. In case breakup of AOP expenses- CDMA and GSM is not available, the entire amount can be entered in CDMA
(B.)
1. Mobile includes Data Card
2. CWG to be clubbed under respective heads

3. Scoring for Revenue & EBITDA is Changed (No Negative Marks):-

4. All figures are in Crores
5. CDMA & GSM YTD Provision figures to be filled up seperately in Financial groupings

Criteria Score
Target achieved 100% & above 100%
Target achieved 95% - 99.9% 75%
Target achieved 85% - 94.9% 50%
Target achieved 60% - 84.9% 25%
Target achieved < 60% 0%
 Circle Name - EBITDA Statement Aug 2009(Rs. In Crores) Circle Name - EBITDA Statement SEP 2009(Rs. In Crores)
CDMA GSM / RTL CDMA GSM / RTL
Mobile Hello PCO CDMA CDMA Total Mobile WIRELESS Mobile Hello PCO CDMA CDMA Total Mobile WIRELESS
Particulars Particulars
AOP Actual AOP Actual AOP Actual Provision AOP Actual AOP Actual Provision Actual+Prov AOP Actual Variance Variance% Achieved Scoreing AOP Actual AOP Actual AOP Actual Provision AOP Actual AOP Actual Provision Actual+Prov AOP Actual Variance Variance% Achieved Scoreing
GrossBillable
Gross Revenue Revenue 2.0 2.0 2.0 2.0 20.0 10.0 10.0 22.0 12.0 10.0 45% 55% Gross Billable Revenue Gross Revenue 2.0 2.0 2.0 2.0 20.0 10.0 10.0 22.0 12.0 10.0 45% 55%
Less
Service
: Tax 0.0 0.0 0.0 0.0 0.0 0% 0% Less : Service Tax 0.0 0.0 0.0 0.0 0.0 0% 0%
Service Revenue 2.0 2.0 0.0 0.0 0.0 0.0 2.0 2.0 20.0 10.0 10.0 22.0 12.0 10.0 45% 55% Service Revenue 2.0 2.0 0.0 0.0 0.0 0.0 2.0 2.0 20.0 10.0 10.0 22.0 12.0 10.0 45% 55%
Add
Incoming
: IUC 0.0 0.0 0.0 0.0 0.0 0% 0% Add : Incoming IUC 0.0 0.0 0.0 0.0 0.0 0% 0%
Total Revenue 2.0 2.0 0.0 0.0 0.0 0.0 2.0 2.0 20.0 10.0 10.0 22.0 12.0 10.0 45% 55% 0% Total Revenue 2.0 2.0 0.0 0.0 0.0 0.0 2.0 2.0 20.0 10.0 10.0 22.0 12.0 10.0 45% 55% 0%
Add
Incoming
: IUC -On Net Termination 0.0 0.0 0.0 0.0 0.0 0% 0% Add : Incoming IUC -On Net Termination 0.0 0.0 0.0 0.0 0.0 0% 0%
Less :
Outgoing IUC - Outsider 0.0 0.0 0.0 0.0 0.0 0% 0% Less : Outgoing IUC - Outsider 0.0 0.0 0.0 0.0 0.0 0% 0%
Outgoing IUC - On Net Termination 0.0 0.0 0.0 0.0 0.0 0% 0% Outgoing IUC - On Net Termination 0.0 0.0 0.0 0.0 0.0 0% 0%
Retained Revenue 2.0 2.0 0.0 0.0 0.0 0.0 2.0 2.0 20.0 10.0 10.0 22.0 12.0 10.0 45% 55% Retained Revenue 2.0 2.0 0.0 0.0 0.0 0.0 2.0 2.0 20.0 10.0 10.0 22.0 12.0 10.0 45% 55%
Less
License
: Fees 0.0 0.0 0.0 0.0 0.0 0% 0% Less : License Fees 0.0 0.0 0.0 0.0 0.0 0% 0%
Spectrum Chgs 0.0 0.0 0.0 0.0 0.0 0% 0% Spectrum Chgs 0.0 0.0 0.0 0.0 0.0 0% 0%
0.0 0.0 0.0 0.0 0.0 0% 0% 0.0 0.0 0.0 0.0 0.0 0% 0%
Revenue net of Revenue Share 2.0 2.0 0.0 0.0 0.0 0.0 2.0 2.0 20.0 10.0 10.0 22.0 12.0 10.0 45% 55% Revenue net of Revenue Share 2.0 2.0 0.0 0.0 0.0 0.0 2.0 2.0 20.0 10.0 10.0 22.0 12.0 10.0 45% 55%
Less
Channel
: Commission 0.0 0.0 0.0 0.0 0.0 0.0 5.0 1.0 0.0 1.0 5.0 1.0 4.0 80% 20% Less : Channel Commission 0.0 0.0 1.0 0.0 0.0 1.0 5.0 0.0 0.0 0.0 5.0 1.0 4.0 80% 20%
Channel Other Acquisition Cost 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0% Channel Other Acquisition Cost 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Less
Customer
: Care 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0% Less : Customer Care 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Less
Billing
: Cost 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0% Less : Billing Cost 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Collection Cost 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0% Collection Cost 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Telecalling Cost 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0% Telecalling Cost 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Selling & Distribution 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0% Selling & Distribution 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
0.0 0.0 0.0 0.0 0.0 0% 0% 0.0 0.0 0.0 0.0 0.0 0% 0%
Direct Cost 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 5.0 1.0 0.0 1.0 5.0 1.0 4.0 80% 20% Direct Cost 0.0 0.0 0.0 0.0 0.0 1.0 0.0 1.0 5.0 0.0 0.0 0.0 5.0 1.0 4.0 80% 20%
Less
Network
: Opex 0.0 0.0 0.0 0.0 0.0 0.0 0.0 5.0 5.0 0.0 5.0 -5.0 0% 0% Less : Network Opex 0.0 0.0 10.0 0.0 0.0 10.0 0.0 0.0 0.0 0.0 10.0 -10.0 0% 0%
Less
Manpower
: 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0% Less : Manpower 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Less
Marketing
: 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0% Less : Marketing 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Less
Shared
: Services 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0% Less : Shared Services 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Bad Debt 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0% Bad Debt 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
R_Del Subsidy 0.0 0.0 0.0 0.0 0.0 0.0 0% 0% R_Del Subsidy 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
0.0 0.0 0.0 0.0 0.0 0.0 0% 0% 0.0 0.0 0.0 0.0 0.0 0.0 0% 0%
Gross Contribution by Circle 2.0 2.0 0.0 0.0 0.0 0.0 2.0 2.0 15.0 9.0 -5.0 4.0 17.0 6.0 11.0 65% 35% 0% Gross Contribution by Circle 2.0 2.0 0.0 0.0 0.0 -11.0 2.0 -9.0 15.0 10.0 0.0 10.0 17.0 1.0 16.0 94% 6% 0%
% of Circle Contribution on Total Revenue 100% 100% 0% 0% 0% 0% 75% 90% 40% 77% 50% % of Circle Contribution on Total Revenue 100% 100% 0% 0% 0% 0% 75% 100% 100% 77% 8%
Cumulative AUG GL Expenses(Rs. In Crores)

CDMA
Mobile-
Group GL Code GL Description Amount Mobile Prov

7456021 Channel Associates - Commission

7456031 Acquisition/Fulfilment-RIM
7456032 Acquisition/ Fulfilment Commission
7456035 Key Retailer
7456036 Primery Incentive
on

7456061 Activation Commission Pre paid - RIM

si
is

7456062 Activation Commission

m
om

7456063 Activation Commission Pre paid - Data card

lC

7456071 PCO Commission/Scheme(Aquisition Commission)

ne
an

7456072 Activation Commission Post paid - FWP

Ch

7456073 Activation Commission Post paid - RIM

7456074 CWG Commission
7457301 DST Cost - Personnel
7457302 DST Cost- Corporate

TOTAL 0 0 0
7102400 GSK/Welcome Kit
7410090 Fulfillment Commission-PCO
7456140 Credit verification agency fees
7457210 CPE Installation Charges
st
7457303 DST Cost-PCO
Co
on 7545300 Address Verification Expenses-Postpaid
it i
uis 7545301 Customer Verification Prepaid
A cq 7545302 Customer Verification PCO
er
th 7545303 Customer Verification CWG
O
7545310 CAF Management charges

TOTAL 0 0 0
7180001 Customer care Expense- PVAP
xp. 7180002 Customer care expenses - WWE
E
e
Car 7180003 Customer Care Expenses - Others
er 7400100 Webstore Expenses (Customer Care)
m
sto
Cu
TOTAL 0 0 0
7457000 Billing Expenses
st 7457004 Billing Expenses CWG
Co
i ng
ll
Bi TOTAL 0 0 0
7155310 Hire Chgs - Cont.Serv - Feet on Stree - Colle
7456020 Channel Associates - Reimbursement
7457010 Collection Expenses-Others
7457015 Coll Exp -data entry for cheques collected
7457020 Coll Exp -Cheques Pickup charges
t
os
C
n
io
ct
le
ol
C
 7457021 Cheque pick up Charges - CWG
7457025 Coll Exp-Drop Box Charges
7457030 Commission to Collection Agent
7457033 Collection Commission-CWG
7457034 Channel Performance Incentive - Personal
7457035 Customer Retention Commission - Personal
7457041 CRO Collection Commission -PB
7457042 CRO Collection Commission -CWG

TOTAL 0 0 0
7155300 Hire Charges-Contracted Services(oper)
7155302 Hire Charges - Contracted Services (Operations) - PCO
e s 7155303 Hire Charges - Contracted Services (Operations) - CWG
s
p en 7155330 Hire Chgs - Cont.Serv - Tele Calling - Collec
Ex 7155340 Hire Chgs - Cont.Serv - Tele Calling - Market
g
l lin 7155350 Hire Chgs - Cont.Serv - OTC / CDC
a
l ec
Te 7180000 Call Center Expenses

TOTAL 0 0 0
7400100 Webstore Expenses (Selling)
p.

7405000 Sales Promotion Expenses Within India

Ex
n

7420010 Freight & Forwarding - Rail Transport Charges

io
ut

7420200 Packing Expenses

ib
tr

7435000 Other Selling and Distribution Expenses

is
D
&
ng
lli

0 0 0
Se

TOTAL
7520060 Trav. Inland - Fare
7520070 Trav. Inland - LB
l
ca 7520080 Trav.Inland-Oth.Exp
Lo 7540000 Hire Charges - Vehic
&
g
lin 7541000 Local Conveyance
el
av
Tr

TOTAL 0 0 0
7182010 Lic.Fees-Rev Sharing
p
Ex

7182020 WPC-Spectrum Chgs

PC
W
&
e
Fe

0 0 0
c

TOTAL
Li

7720010 Provision for Bad Debts - Manual Posting

7720020 Provision for Bad Debts - Service Tax Compone
Bad Debts PCO
ts
eb
D
ad

TOTAL 0 0 0
B

7100000 Stores & Spares Consumed - Mechanical

7100070 Stores & Sp Cons-Mech-Trf posting
7100090 Diff Costs - Stores & Spares - Mech
7100100 Stores & Spares Consumed - Electrical
7100190 Diff Costs - Stores & Spares - Elec
7100200 Stores & Spares Consumed - Inst.
7100290 Diff Costs - Stores & Spares - Inst
7100400 Lubes, Oils & Greases consumed
7100500 Other consumables - consumed
7100570 Other Consumables consumed -Tfr posting
7100590 Differential Costs - Other consumables
7100800 Stores & Spares Consumed - Electronics
7100870 Stores & Sp Cons- Electronics-Trf posting
7100890 Diff Costs - Stores & Spares - Electronics
7105000 Chemicals & Catalysts Consumed
7110000 Packing Materials Consumed
7110400 Packing Material Consumed - Transfer posting
7125000 Fuel Consumed
7125070 Fuel Consumed at BTS - other than fleet cards
7125300 Differential Costs - Fuel
7130000 Power Consumed
7130100 Electricity Duty Paid on Power Purchased
7142520 Inward Freight/Delivery Costs on Purchases -
7145015 Asset Installation and De-Installation Chgs
7145100 Repairs & Maintenance-Plant & Machinery-Elect
7145200 Repairs & Maintenance-Plant & Machinery-Mecha
7145210 Repairs & Maintenance-Plant & Machinery- DG S
7145300 Repairs & Maintenance-Plant & Mach-Intrumenta
7145360 Repairs & Maint.-Plant & Mach- Network Electr
7145400 Repairs & Maintenance-CES-Electrical
7146100 Repairs & Maintenance-Network Building / Site
7146120 Maintenance & Cable Entry Chgs for PoI
7146130 Rep. & Maint. - Network Utilities / AMCs
7147200 Repairs & Maintenance - Network Direct Burrie
7147210 Repairs & Maintenance - Network Optic Fibre C
7147300 Running & Maintaining of Splicing Vans used f
7147310 Running & Maintaining of Bikes for FEOs used
7147320 Running and maint. Of CDMA test drive Vehicle
7147325 Repairs and Maint of Network Vehicles
7149100 Bandwidth charges - National
7149110 Bandwidth Charges - International
7149210 Port Charges for Interconnect
7149300 Leased line rental charges
7149551 Fixed Charges - Other IP
7149552 Fuel Charges - Other IP
7149553 Power Charges - Other IP
7149554 Fixed Charges - USO B
7149555 Fuel Charges - USO B
7149556 Power Charges - USO B
7145000 Repairs & Maintenance-PM - Civil
7149400 Network information charges to agencies
7155000 Hire Chgs - Plant & Machinery
7155500 Hiring Chgs for Network maintenance vehicles
7155510 Hiring vehicles for route surveillance vehicl
7155515 Network Testing Charges
 7155520 Hiring vehicles for CDMA test drive vehicles
7155530 Hire Charges - Contracted Services for Networ
7180200 VSAT connectivity charges
7182030 Spectrum charges-Point to point MW links
7182045 WPC Charges - Royalty MW Links -LMDS
7182330 GSM - Signalling Chgs - Global Roaming
7457214 CPE Related Expenses
7505400 Rent for BTS Sites
7505410 Rent for MCN / IS / BAN / IDC / ODC Sites
7505420 Rent for PoI Sites - for space (co-location)
7505421 Rent for POI Sites -Passive Links
7505430 Rent for Network Maintenance Points
7505500 Rent for SAX Sites
7510115 Rates & Taxes - Network Sites
7530020 Professional Fees Paid To Others
7575060 Security Expenses

TOTAL 0 0 0
7146110 R&M-Electric & Other
7420030 Freight & Forwarding - Air Transport Charges
7427900 Transport Charges
7505000 Rent For Office Prem
7505900 Rent - Others
7510100 Rates & Taxes-Others
7515000 R & M - Off.Bldgs
7515040 R & M - Computers
7515070 Annual Maint. Chgs
7540100 Hire Chgs -Office Eq
7540300 Hire Chgs -Cont Serv
7540500 Hire Chgs
s
ce

7545000 Postage & Courier

i
rv

7550100 Telephone Exps

Se
ed

7552000 Electricity Expenses

ar

7552300 Cable TV Charges

Sh

7553000 Water Expenses

7555000 Printing & Stationer
7575000 Books & Periodicals
7575020 Seminar Fees & Trg.
7575025 Meeting & Confer.Exp
7575040 Guest House Expenses
7575050 Entertainment Exp.
7575880 Fire Services Exps
7575900 Misc Exp - Others

TOTAL 0 0 0
7300000 Salaries And Wages
7300100 Salaries & Wages - Contractors
7300200 Salaries & Wages - Reimbursement
7305000 Bonus
7310000 Ex-Gratia
 7315000 Salaries & Wages - Managerial Remuneration
7315100 Ex-Gratia - Managerial Remuneration
7315200 Co. Contribution to PF - Managerial Remunerat
7315300 Co. Contribution to Pension Scheme-Managerial
7315400 Co. Contribution to Gratuity - Managerial Rem
7315500 Co. Contribution to Superannuation-Managerial
7320000 Directors' Commission
7325000 Co. Contribution To Provident Fund
7325020 Co. Contribution To Pension Scheme
7325040 Co. Contribution To Gratuity
7325060 Co. Contribution To Superannuation
7325080 Co. Contribution To ESIC
7325100 PF Administration and Inspection Charges
7325110 Employers Deposit Linked Insurance Charges
7325120 Co. Contribution - Labour Welfare Fund
7325130 Co. Cont. EDLI Administration Chargesnd
7325900 Co. Contribution for other payments
7330000 Leave Travel Allowance
7330010 Medical Expenses - Reimbursement
7330011 Medical Expenses - Reimbursement - Taxable
7330020 Medical Expenses - Others
7330025 Medical Expenses - Others - Payroll - without
7330030 Catering/Lunch/Canteen Expenses
7330035 Food & Beverages Coupons
7330040 Uniform and Clothing
7330060 Electricity Allowance
7330090 Other Non-Taxable Allowances to employees
7330100 Reimbursement of Employee Related Expenses
7330200 Rent For Residential Flats-Third Parties
7330210 Rent For Residential Flats - Group Companies
7330220 Exp On Flats For Employees - Owned By Company
7330230 Exp On Flats For Employees - Leased By Compan
7330250 Rent Recovered from Employees
7330300 Petrol Reimbursement (OYCS)
7330310 Petrol For COC Cars
7330320 Petrol Reimbursement (OYSS)
7330330 Petrol Reimbursement - Owned Two Wheeler
7330500 Employee Welfare - Transport & Hire Charges
7330600 Sundry Services - Stipend
7330900 Other Employee Welfare & Amenities
7330901 Other Employee Welfare & Amenities Reimbursem
7330910 Other Employee Welfare & Amenities - Without

TOTAL 0 0 0
7410001 Customer Acquisition Charges-R Del Spl Budget
7410030 Advt Exp - Hoarding Rental
7410031 Advt Exp - Hoarding Installation
7410040 Advt Exp - Vinyl Printing for Hoardings
7410077 Facia Change
es

7410078 NEW SIGNAGES

ns
pe
Ex
g
tin
ke
ar
M
7410085 Signages-WIN Towns
7435021 Hard Merchandising
7435022 Soft Merchandising
7410086 Marcom Expenses New town launch
7457305 Cutomer Acquisition Charges-COCA - Per
7575100 Advt Expn-Others

TOTAL 0 0 0
 CDMA-
CDMA TOTAL GSM/RTL
Hello- CDMA CDMA
Hello Prov PCO PCO Prov Exp Prov Mobile GSM Prov

0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0 1
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0 0 0 0 0 1 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0 0 0 0 0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0 0 0 0 0 0 0
0 0 0
0 0 0
0 0 0
0 0 0 0 0 0 0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
 0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0 0 0 0 0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0 0 0 0 0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0

0 0 0 0 0 0 0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0 0 0 0 0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0 0 0 0 0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0 0 0 0 0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0 5
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
 0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0 0 0 0 0 0 5
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0 0 0 0 0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
 0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0 0 0 0 0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
 0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0 0 0 0 0 0 0
 Cumulative SEP GL Expenses(Rs. In Crores)
GSM-
TOTAL

Wireless Group GL Code

0 0 7456021
0 0 7456031
0 0 7456032
0 0 7456035
0 0 7456036

n
1 1 7456061

s io
0 0

is
7456062

m
om
0 0 7456063
0 0 lC 7456071
ne

0 0
an

7456072
Ch

0 0 7456073
0 0 7456074
0 0 7457301
0 0 7457302
0 0
1 1 TOTAL
0 0 7102400
0 0 7410090
0 0 7456140
0 0 7457210
0 0 st 7457303
Co
0 0 n 7545300
tio
0 0 si
q ui 7545301
0 0 Ac 7545302
0 0 er
th 7545303
O
0 0 7545310
0 0
0 0
0 0 TOTAL
0 0 7180001
0 0 p.
Ex 7180002
0 0 re 7180003
r Ca
0 0 e 7400100
m
0 0 sto
Cu
0 0 TOTAL
0 0 7457000
0 0 st 7457004
Co
0 0 i ng
ll
0 0 Bi TOTAL
0 0 7155310
0 0 7456020
0 0 7457010
0 0 7457015
0 0 7457020
t
os
C
n
io
ct
le
ol
C
0 0 7457021
0 0 7457025
0 0 7457030
0 0 7457033
0 0 7457034
0 0 7457035
0 0 7457041
0 0 7457042
0 0
0 0 TOTAL
0 0 7155300
0 0 7155302
0 0 s 7155303
se
0 0 p en 7155330
0 0 Ex 7155340
ng
0 0 a lli 7155350
l ec
0 0 Te 7180000
0 0
0 0 TOTAL
0 0 7400100
p.

0 0 7405000
Ex
n

0 0 7420010
io
ut

0 0 7420200
ib
tr

0 0 7435000
is
D

0 0
&
ng
lli

0 0
Se

TOTAL
0 0 7520060
0 0 7520070
l
0 0 ca 7520080
0 0 Lo 7540000
&
g
0 0 lin 7541000
el
0 0 av
Tr
0 0
0 0 TOTAL
0 0 7182010
p
Ex

0 0 7182020
PC
W

0 0
&

0 0
e
Fe

0 0
c

TOTAL
Li

0 0 7720010
0 0 7720020
0 0
ts
eb

0 0
D
ad

0 0 TOTAL
B

0 0 7100000
0 0 7100070
0 0 7100090
0 0 7100100
0 0 7100190
0 0 7100200
0 0 7100290
0 0 7100400
0 0 7100500
0 0 7100570
0 0 7100590
0 0 7100800
0 0 7100870
0 0 7100890
0 0 7105000
0 0 7110000
0 0 7110400
0 0 7125000
0 0 7125070
0 0 7125300
0 0 7130000
0 0 7130100
0 0 7142520
0 0 7145015
0 0 7145100
0 0 7145200
0 0 7145210
0 0 7145300
0 0 7145360
0 0 7145400
0 0 7146100
0 0 7146120
0 0 7146130
0 0 7147200
0 0 7147210
0 0 7147300
0 0 7147310
0 0 7147320
0 0 7147325
0 0 7149100
0 0 7149110
0 0 7149210
0 0 7149300
0 0 7149551
5 5 7149552
0 0 7149553
0 0 7149554
0 0 7149555
0 0 7149556
0 0 7145000
0 0 7149400
0 0 7155000
0 0 7155500
0 0 7155510
0 0 7155515
0 0 7155520
0 0 7155530
0 0 7180200
0 0 7182030
0 0 7182045
0 0 7182330
0 0 7457214
0 0 7505400
0 0 7505410
0 0 7505420
0 0 7505421
0 0 7505430
0 0 7505500
0 0 7510115
0 0 7530020
0 0 7575060
0 0
5 5 TOTAL
0 0 7146110
0 0 7420030
0 0 7427900
0 0 7505000
0 0 7505900
0 0 7510100
0 0 7515000
0 0 7515040
0 0 7515070
0 0 7540100
0 0 7540300
0 0 7540500
s
ce

0 0 7545000
i
rv

0 0 7550100
Se
ed

0 0 7552000
ar

0 0 7552300
Sh

0 0 7553000
0 0 7555000
0 0 7575000
0 0 7575020
0 0 7575025
0 0 7575040
0 0 7575050
0 0 7575880
0 0 7575900
0 0
0 0 TOTAL
0 0 7300000
0 0 7300100
0 0 7300200
0 0 7305000
0 0 7310000
0 0 7315000
0 0 7315100
0 0 7315200
0 0 7315300
0 0 7315400
0 0 7315500
0 0 7320000
0 0 7325000
0 0 7325020
0 0 7325040
0 0 7325060
0 0 7325080
0 0 7325100
0 0 7325110
0 0 7325120
0 0 7325130
0 0 7325900
0 0 7330000
0 0 7330010
0 0 7330011
0 0 7330020
0 0 7330025
0 0 7330030
0 0 7330035
0 0 7330040
0 0 7330060
0 0 7330090
0 0 7330100
0 0 7330200
0 0 7330210
0 0 7330220
0 0 7330230
0 0 7330250
0 0 7330300
0 0 7330310
0 0 7330320
0 0 7330330
0 0 7330500
0 0 7330600
0 0 7330900
0 0 7330901
0 0 7330910
0 0
0 0 TOTAL
0 0 7410001
0 0 7410030
0 0 7410031
0 0 7410040
0 0 7410077
es

0 0 7410078
ns
pe
Ex
g
tin
ke
ar
M
0 0 7410085
0 0 7435021
0 0 7435022
0 0 7410086
0 0 7457305
0 0 7575100
0 0
0 0 TOTAL
xpenses(Rs. In Crores)

CDMA
Mobile-
GL Description Amount Mobile Prov Hello

Channel Associates - Commission

Acquisition/Fulfilment-RIM
Acquisition/ Fulfilment Commission
Key Retailer
Primery Incentive
Activation Commission Pre paid - RIM
Activation Commission
Activation Commission Pre paid - Data card
PCO Commission/Scheme(Aquisition Commission)
Activation Commission Post paid - FWP
Activation Commission Post paid - RIM
CWG Commission
DST Cost - Personnel
DST Cost- Corporate

TOTAL 0 0 0 0
GSK/Welcome Kit
Fulfillment Commission-PCO
Credit verification agency fees
CPE Installation Charges
DST Cost-PCO
Address Verification Expenses-Postpaid
Customer Verification Prepaid
Customer Verification PCO
Customer Verification CWG
CAF Management charges

TOTAL 0 0 0 0
Customer care Expense- PVAP
Customer care expenses - WWE
Customer Care Expenses - Others
Webstore Expenses (Customer Care)

TOTAL 0 0 0 0
Billing Expenses
Billing Expenses CWG

TOTAL 0 0 0 0
Hire Chgs - Cont.Serv - Feet on Stree - Colle
Channel Associates - Reimbursement
Collection Expenses-Others
Coll Exp -data entry for cheques collected
Coll Exp -Cheques Pickup charges
Cheque pick up Charges - CWG
Coll Exp-Drop Box Charges
Commission to Collection Agent
Collection Commission-CWG
Channel Performance Incentive - Personal
Customer Retention Commission - Personal
CRO Collection Commission -PB
CRO Collection Commission -CWG

TOTAL 0 0 0 0
Hire Charges-Contracted Services(oper)
Hire Charges - Contracted Services (Operations) - PCO
Hire Charges - Contracted Services (Operations) - CWG
Hire Chgs - Cont.Serv - Tele Calling - Collec
Hire Chgs - Cont.Serv - Tele Calling - Market
Hire Chgs - Cont.Serv - OTC / CDC
Call Center Expenses

TOTAL 0 0 0 0
Webstore Expenses (Selling)
Sales Promotion Expenses Within India
Freight & Forwarding - Rail Transport Charges
Packing Expenses
Other Selling and Distribution Expenses

TOTAL 0 0 0 0
Trav. Inland - Fare
Trav. Inland - LB
Trav.Inland-Oth.Exp
Hire Charges - Vehic
Local Conveyance

TOTAL 0 0 0 0
Lic.Fees-Rev Sharing
WPC-Spectrum Chgs

TOTAL 0 0 0 0
Provision for Bad Debts - Manual Posting
Provision for Bad Debts - Service Tax Compone
Bad Debts PCO

TOTAL 0 0 0 0
Stores & Spares Consumed - Mechanical
Stores & Sp Cons-Mech-Trf posting
Diff Costs - Stores & Spares - Mech
Stores & Spares Consumed - Electrical
Diff Costs - Stores & Spares - Elec
Stores & Spares Consumed - Inst.
Diff Costs - Stores & Spares - Inst
Lubes, Oils & Greases consumed
Other consumables - consumed
Other Consumables consumed -Tfr posting
Differential Costs - Other consumables
Stores & Spares Consumed - Electronics
Stores & Sp Cons- Electronics-Trf posting
Diff Costs - Stores & Spares - Electronics
Chemicals & Catalysts Consumed
Packing Materials Consumed
Packing Material Consumed - Transfer posting
Fuel Consumed
Fuel Consumed at BTS - other than fleet cards
Differential Costs - Fuel
Power Consumed
Electricity Duty Paid on Power Purchased
Inward Freight/Delivery Costs on Purchases -
Asset Installation and De-Installation Chgs
Repairs & Maintenance-Plant & Machinery-Elect
Repairs & Maintenance-Plant & Machinery-Mecha
Repairs & Maintenance-Plant & Machinery- DG S
Repairs & Maintenance-Plant & Mach-Intrumenta
Repairs & Maint.-Plant & Mach- Network Electr
Repairs & Maintenance-CES-Electrical
Repairs & Maintenance-Network Building / Site
Maintenance & Cable Entry Chgs for PoI
Rep. & Maint. - Network Utilities / AMCs
Repairs & Maintenance - Network Direct Burrie
Repairs & Maintenance - Network Optic Fibre C
Running & Maintaining of Splicing Vans used f
Running & Maintaining of Bikes for FEOs used
Running and maint. Of CDMA test drive Vehicle
Repairs and Maint of Network Vehicles
Bandwidth charges - National
Bandwidth Charges - International
Port Charges for Interconnect
Leased line rental charges
Fixed Charges - Other IP
Fuel Charges - Other IP
Power Charges - Other IP
Fixed Charges - USO B
Fuel Charges - USO B
Power Charges - USO B
Repairs & Maintenance-PM - Civil
Network information charges to agencies
Hire Chgs - Plant & Machinery
Hiring Chgs for Network maintenance vehicles
Hiring vehicles for route surveillance vehicl
Network Testing Charges
Hiring vehicles for CDMA test drive vehicles
Hire Charges - Contracted Services for Networ
VSAT connectivity charges
Spectrum charges-Point to point MW links
WPC Charges - Royalty MW Links -LMDS
GSM - Signalling Chgs - Global Roaming
CPE Related Expenses
Rent for BTS Sites
Rent for MCN / IS / BAN / IDC / ODC Sites
Rent for PoI Sites - for space (co-location)
Rent for POI Sites -Passive Links
Rent for Network Maintenance Points
Rent for SAX Sites
Rates & Taxes - Network Sites
Professional Fees Paid To Others
Security Expenses

TOTAL 0 0 0 0
R&M-Electric & Other
Freight & Forwarding - Air Transport Charges
Transport Charges
Rent For Office Prem
Rent - Others
Rates & Taxes-Others
R & M - Off.Bldgs
R & M - Computers
Annual Maint. Chgs
Hire Chgs -Office Eq
Hire Chgs -Cont Serv
Hire Chgs
Postage & Courier
Telephone Exps
Electricity Expenses
Cable TV Charges
Water Expenses
Printing & Stationer
Books & Periodicals
Seminar Fees & Trg.
Meeting & Confer.Exp
Guest House Expenses
Entertainment Exp.
Fire Services Exps
Misc Exp - Others

TOTAL 0 0 0 0
Salaries And Wages
Salaries & Wages - Contractors
Salaries & Wages - Reimbursement
Bonus
Ex-Gratia
Salaries & Wages - Managerial Remuneration
Ex-Gratia - Managerial Remuneration
Co. Contribution to PF - Managerial Remunerat
Co. Contribution to Pension Scheme-Managerial
Co. Contribution to Gratuity - Managerial Rem
Co. Contribution to Superannuation-Managerial
Directors' Commission
Co. Contribution To Provident Fund
Co. Contribution To Pension Scheme
Co. Contribution To Gratuity
Co. Contribution To Superannuation
Co. Contribution To ESIC
PF Administration and Inspection Charges
Employers Deposit Linked Insurance Charges
Co. Contribution - Labour Welfare Fund
Co. Cont. EDLI Administration Chargesnd
Co. Contribution for other payments
Leave Travel Allowance
Medical Expenses - Reimbursement
Medical Expenses - Reimbursement - Taxable
Medical Expenses - Others
Medical Expenses - Others - Payroll - without
Catering/Lunch/Canteen Expenses
Food & Beverages Coupons
Uniform and Clothing
Electricity Allowance
Other Non-Taxable Allowances to employees
Reimbursement of Employee Related Expenses
Rent For Residential Flats-Third Parties
Rent For Residential Flats - Group Companies
Exp On Flats For Employees - Owned By Company
Exp On Flats For Employees - Leased By Compan
Rent Recovered from Employees
Petrol Reimbursement (OYCS)
Petrol For COC Cars
Petrol Reimbursement (OYSS)
Petrol Reimbursement - Owned Two Wheeler
Employee Welfare - Transport & Hire Charges
Sundry Services - Stipend
Other Employee Welfare & Amenities
Other Employee Welfare & Amenities Reimbursem
Other Employee Welfare & Amenities - Without

TOTAL 0 0 0 0
Customer Acquisition Charges-R Del Spl Budget
Advt Exp - Hoarding Rental
Advt Exp - Hoarding Installation
Advt Exp - Vinyl Printing for Hoardings
Facia Change
NEW SIGNAGES
Signages-WIN Towns
Hard Merchandising
Soft Merchandising
Marcom Expenses New town launch
Cutomer Acquisition Charges-COCA - Per
Advt Expn-Others

TOTAL 0 0 0 0
 CDMA- GSM-
DMA TOTAL GSM/RTL TOTAL
Hello- CDMA CDMA
Prov PCO PCO Prov Exp Prov Mobile GSM Prov

0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 1 1
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0 0 0 1 0 1
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0 0 0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0 0 0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0 0 0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
 0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0 0 0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0 0 0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0

0 0 0 0 0 0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0 0 0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0 0 0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0 0 0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 5 5
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
 0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0 0 0 0 5 5
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0 0 0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
 0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0 0 0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
 0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0 0 0 0 0 0
Wireless

0
0
0
0
0
1
0
0
0
0
0
0
0
0
0
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
5
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
5
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Leadership Effectiveness Score

Circle:
Month Sep-09

1.200 Provision Pendency in no. of months Rs. In lacs

CDMA GSM RTL Total

Actual YTD Provision Provision Actual YTD Provision Actual YTD Provision Actual YTD Provision
Exp. Pendency Exp. Provision Pendency Exp. Provision Pendency Exp. Provision Pendency

7457301 DST Cost - Personnel 0.00 - - 0 0.00 - - 0.00

7456073 Activation Commission Post paid - RIM 0.00 - - 0 0.00 - - 0.00
7456031 Acquisition/Fulfilment-RIM 0.00 - - 0 0.00 - - 0.00
7456074 CWG Commission 0.00 - - 0 0.00 - - 0.00
7457302 DST Cost - CWG 0.00 - - 0 0.00 - - 0.00
7545300 Address Verification Expenses-Postpaid 0.00 - - 0 0.00 - - 0.00
7545310 CAF Management charges 0.00 - - 0 0.00 - - 0.00
7545303 Customer Verification CWG 0.00 - - 0 0.00 - - 0.00
7456072 Activation Commission Post paid - FWP 0.00 - - 0 0.00 - - 0.00
7456032 Acquisition/ Fulfilment Commission-FWP Postpaid 0.00 - - 0 0.00 - - 0.00
7456032 Upfront comm FWP 0.00 - - 0 0.00 - - 0.00
7456061 Activation Commission Pre paid - RIM 0.00 - - 0 0.00 - - 0.00
7456035 Key Retailer 0.00 - - 0 0.00 - - 0.00
7456036 Primery Incentive 0.00 - - 0 0.00 - - 0.00
7456021 Channel Associates - Commission 0.00 - - 0 0.00 - - 0.00
7456063 Activation Commission Pre paid - Data card 0.00 - - 0 0.00 - - 0.00
7545301 Customer Verification Prepaid 0.00 - - 0 0.00 - - 0.00
7456062 Upfront comm FWP/Fulfilment commission 0.00 - - 0 0.00 - - 0.00
7456062 Activation Commission 0.00 - - 0 0.00 - - 0.00
7456071 PCO Commission/Scheme(Aquisition Commission) 0.00 - - 0 0.00 - - 0.00
7457210 CPE Installation Charges 0.00 - - 0 0.00 - - 0.00
7545302 Customer Verification PCO 0.00 - - 0 0.00 - - 0.00
7457303 DST Cost-PCO 0.00 - - 0 0.00 - - 0.00
7410090 Fulfillment Commission-PCO 0.00 - - 0 0.00 - - 0.00
7457000 Billing Expenses 0.00 - - 0 0.00 - - 0.00
7457004 Billing Expenses CWG 0.00 - - 0 0.00 - - 0.00
7457030 Commission to Collection Agent-personal 0.00 - - 0 0.00 - - 0.00
7457033 Collection Commission-CWG 0.00 - - 0 0.00 - - 0.00
7457041 CRO Collection Commission -PB 0.00 - - 0 0.00 - - 0.00
7457042 CRO Collection Commission -CWG 0.00 - - 0 0.00 - - 0.00
7457010 Collection Expenses-Others 0.00 - - 0 0.00 - - 0.00
7457035 Customer Retention Commission - Personal 0.00 - - 0 0.00 - - 0.00
7457015 Coll Exp -data entry for cheques collected 0.00 - - 0 0.00 - - 0.00
7457020 Coll Exp -Cheques Pickup charges 0.00 - - 0 0.00 - - 0.00
7457021 Cheque pick up Charges - CWG 0.00 - - 0 0.00 - - 0.00
7155310 Hire Chgs - Cont.Serv - Feet on Stree - Colle 0.00 - - 0 0.00 - - 0.00
7456020 Channel Associates - Reimbursement 0.00 - - 0 0.00 - - 0.00
7457034 Channel Performance Incentive - Personal 0.00 - - 0 0.00 - - 0.00
7457025 Coll Exp-Drop Box Charges 0.00 - - 0 0.00 - - 0.00
7180000 RBPO & Welcome health 0.00 - - 0 0.00 - - 0.00
7155330 Hire Chgs - Cont.Serv - Tele Calling - Collec 0.00 - - 0 0.00 - - 0.00
7155300 Hire Charges-Contracted Services(oper) 0.00 - - 0 0.00 - - 0.00
7155340 Hire Chgs - Cont.Serv - Tele Calling - Market 0.00 - - 0 0.00 - - 0.00
7155350 Hire Chgs - Cont.Serv - OTC / CDC 0.00 - - 0 0.00 - - 0.00
7155303 Hire Charges - Contracted Services (Operations) - CWG 0.00 - - 0 0.00 - - 0.00
7155302 Hire Charges - Contracted Services (Operations) - PCO 0.00 - - 0 0.00 - - 0.00
7180001 Customer care Expense- PVAP 0.00 - - 0 0.00 - - 0.00
7180002 Customer care expenses - WWE 0.00 - - 0 0.00 - - 0.00
7180003 Customer Care Expenses - Others 0.00 - - 0 0.00 - - 0.00
7400100 Webstore Expenses 0.00 - - 0 0.00 - - 0.00
7405000 Sales Promotion Expenses Within India 0.00 - - 0 0.00 - - 0.00
7435000 Other Selling and Distribution Expenses 0.00 - - 0 0.00 - - 0.00
7420200 Packing Expenses 0.00 - - 0 0.00 - - 0.00
7420010 Freight & Forwarding - Rail Transport Charges 0.00 - - 0 0.00 - - 0.00
7420030 Freight & Forwarding - Air Transport Charges 0.00 - - 0 0.00 - - 0.00
7456140 Credit verification agency fees 0.00 - - 0 0.00 - - 0.00
- - 0.00 - - 0 - - 0 - - 0.00

Overall Scoring 100%

Note:-
1)Scoring criteria is tabulated below:-

Criteria Score
Provision Pendency < 1.5 months +2
Provision Pendency 1.5 - 2.0 months +1
Provision Pendency 2.0 - 2.5 months -1
Provision Pendency >2.5 months -2

2) While calculating productwise Scoring, No. of line items * 2 is considered as maximum score so taken as denominator and Total score
obtained is considered as numerator.
Scoring

2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
112.00
Leadership Effectiveness Score

Circle:
Month Sep-09

1.400 Cost reduction(Rs. In Lac)

Current Potential
Sr. no Description Revised Cost Remarks
Cost Saving

1 Billing & Collection Cost 100.00 90.00 10%

Total 100 90 10%

Overall Scoring 100%

1.410 Process Improvement initiatives

Sr. no Description Type Score

1 Please fill Details Not Unique 1

Total 1

Overall Scoring 40%

Note:- Cost Reduction

1) Pls copy the formula (i.e column F & H ) for every new row inserted.
2)Scoring criteria is tabulated below:-

Criteria Score
Saving >=10% +2
Saving >=5%<10% +1
Saving <5% 0

3) While calculating productwise Scoring, No. of line items * 2 is considered as maximum score
so taken as denominator and Total score obtained is considered as numerator.
4) Pl mention total cost in 'current cost' and revised cost'. Difference in rates must be put in the 'Remarks' column.
5) Pl mention the type of cost if 'Others is selected as description.
6) Pl mention the GL used for booking the cost to enable validation of savings.
7) If you want to insert a row please selct any valid row and press CTRL C AND Then press Ctrl +
8) Cost reduction must be Rs 30,000 pm per item and more to qualify for any marks
9) Only cases where actual savings will reflect in SEP only must be incorporated, no future/previous savings must be men
10) If you want to insert a row please selct any valid row and press CTRL C AND Then press Ctrl +

Process Improvement initiatives

1. Circle to suggest improvement in Process gap
2. The Uniqueness of Process gap will fetch marks to circle
3. Known process gap will get circle lower marks
4. Only one gap to be suggested
 GL Score

2
2

'Remarks' column.

en press Ctrl +

o future/previous savings must be mentioned

hen press Ctrl +
Leadership Effectiveness Score

Relance:
Circle:
Relance: Relance:
Month: Sep-09 Pl do not enter in this Pl do not enter in this Pl do not enter in this
column column column

2.400 Clawback & Recovery

Clawback Total
Opening Bal of cawlback as Commission Net Amount Amount
Name of CP Type of CP Code Clawback Type levied in Amount % of Recovery Score
on 01.07.09 -Income Recoverable Recovered
AUG 09 Recoverable

PCO 200 100 300 200 100 0% -2 Billing CB

Billing CB 0 0 0% -2 PCO
Acquisition Commission Reversal 0 0 0% -2 Acquisition Commission Reversal
Billing CB 0 0 0% -2
PCO 0 0 0% -2
PCO 0 0% -2
PCO 0 0% -2
PCO 0 0% -2
PCO 0 0% -2
PCO 0 0% -2
Total 200 100 100 0% -20

Overall Scoring PCO -100%

PCO business NA

Note:- 1) If you want to insert a row please selct any valid row and press CTRL C AND Then press Ctrl +
2)Scoring criteria is tabulated below:-
Other Than PCO
Criteria Score
86-100% Clawback Recovery+2
76-85% Clawback Recovery +1
61-75% Clawback Recovery 0
51-60% Clawback Recovery -1
< 50% Clawback Recovery -2

3) While calculating overall Scoring, No. of line items * 2 is considered as maximum score so taken as denominator and Total score obtained is considered as numerator.
4) In case of PCO Comission payable needs to be entered column " Commission Income"
5) In case circle does not have PCO business the same must be mentioned by highlighting "NA" as "NA"
Leadership Effectiveness Score

Circle:
Month: Sep-09

2.500 Pending Pay-in Slip as on:

Name of CP Type Code

Overall Scoring 0%

Note:- * Pl provide Pending PIS status as on 25th day of every month

1) If you want to insert a row please select any valid row and press CTRL C AND Then p
2)Scoring criteria is tabulated below:-

Criteria PIS Value

Channel partners with pendency for 0-3 days
Channel partners with pendency for 4-5 days
Channel partners with pendency for 6-10 days
Channel partners with pendency for > 10 days
Channel partners with pendency for > 30 days < 3000
Channel partners with pendency for > 30 days > 3000

3) For Pendancy > 30 days,PIS Value Column is included which carries weight 2 if PIS v
4) Minimum score will not be less than zero
5) While calculating overall Scoring, No. of line items * 2 is considered as maximum scor
Total score obtained is considered as numerator.
 Days PIS Value Scoring
6-10 -1
0-3 2
6-10 -1
6-10 -1
4-5 1
>30 4000 -6
>30 -3
0-3
0-3
0-3
0-3
0-3
0-3
0-3
0-3
0-3
0-3
0-3
0-3
0-3
0-3
0-3
0-3
0-3
0-3
0-3
0-3
0-3
0-3
0-3
0-3
0-3
-9

and press CTRL C AND Then press Ctrl +

Score
+2
+1
-1
-2
-3
-6

which carries weight 2 if PIS value is more than 3000.

s considered as maximum score so taken as denominator and

Relance:

Please paste copy of mail of MOM discussed and sent to CEO. You may hide this
comments after pasting the mail.

In case MOM is not pasted as per the schedule, the same must be separately to Mr
mahesh krishnamurthy and Mr Sanjay.

Activity scoring criteria:

Review by 15th +2
Review by 18th +1
Review by 20th 0
Review by 23rd -1
Review after 23rd -2

Note: The basis of scoring would be review date.

MOM must be received latest by 24th in case of reveiw on 23rd, else within 3 days
where review happens on 15th/18th & 20th respectively.
Leadership Effectiveness Score

Circle:

2.300 NOC From External Channel Partners

NOC
Compliance Score
Name of CP Type SAP Code
As on 30- Sep-09
Sep-09
KEY
1 2 1 Clear
2 NOC received with pending issues for 1 month
3 NOC received with pending issues for >1<3 months
4 NOC received with pending issues for 3-4 months
5 NOC received with pending issues from last NOC
NOC Not Received

1 0 1 2

Scoring for Quality of NOC 100%

Scoring for % of Channel coverage 100%

Receipt of NOC till 30 th jun to be considered for Quarter II

Jul LES - target is 25% of active channels, August LES would be 25% of active channels & Sept LES balance 50%
Effectively for 100% channels we must get NOC as on 30 jun between Jul/Aug and Sep
Upto Aug LES where ever channels have given NOC as 2/3/4/5 must get clear 1, else marks will get deducted subject to descreetion of DAKC
* Pl provide the list of all CPs ; mark 1/2/3/4/5 for NOCs received, mark "" for NOC not received
Note:- 1) Pls copy the Scoring formula (i.e column F) for every new row inserted.

Prior month noc’s obtained & ranked between 1-5 will not get any + points in subsequent months i.e.
NOC is received in Jul with pending issues of 1 month ,Circle will get 1 point in Jul LES ,Same
CP-NOC When cleared & Obtained in Aug ,circle should put blank in type (and not 1) & circle
Will not get any point in Aug.
But circle may get –ve points if a positive clear NOC becomes NOC with some pending
issues subsequently

2)Scoring criteria is tabulated below:-

Activity Scoring Criteria (For Quality of NOC received)
Criteria Score
Clear NOC +2
NOC received with pending issues for 1 month +1
NOC received with pending issues for >1<3 months 0
NOC received with pending issues for 3-4 months -1
NOC received with pending issues from last NOC -2

Activity Scoring Criteria (For % of Channel coverage)

Criteria Score
50% NOC Received 100%
20-50% NOC Received 50%
18-19.9% NOC Received 0%
15-17.9% NOC Received -50%
< 15% NOC Received -100%

3) While calculating scoring for quality of NOC, No. of line items * 2 is considered as maximum score so
taken as denominator and Total score obtained is considered as numerator.
Leadership Effectiveness Score

Circle:
Month Sep-09

2.200 Channel Payout

Elig ible fo r Paymen t m ade by Paym ent made by Outstan cu mulativ

Type of CP Total No. of CP No. o f Active Paymen t Commission 1 5th of th e month Payment % 2 3rd of the mon th P aym ent Balan ce ding e p yt till sco re till score till Total
C Ps * % Unp aid 15 th 2 3rd Score
(No.) (No. ) (No .) (%) 2 3rd
Prepaid Dist. Acquisition Commission
2 2 Acquisition Commission 2 100% 0% 0 0% 100% 2 0 2 Postpaid Dst. OTAF Commission
2 2 0% 0% 2 100% 0% 0 0 0 RMS
2 2 0% 0% 2 100% 0% 0 0 0 MRMS Incentives
2 2 0% 0% 2 100% 0% 0 0 0 DSA/SDSA
2 2 0% 0% 2 100% 0% 0 0 0 CWG
2 2 0% 0% 2 100% 0% 0 0 0 PCO LBA
2 2 0% 0% 2 100% 0% 0 0 0 Others
2 2 0% 0% 2 100% 0% 0 0 0
2 2 0% 0% 2 100% 0% 0 0 0
2 2 0% 0% 2 100% 0% 0 0 0
2 2 0% 0% 2 100% 0% 0 0 0
2 0 2

Overall Scoring 9%

* Active CPs: Acquisition made for last 04 months or Billing done in last 04 months.

Note:- 1) Pl copy the Scoring formula (i.e column N,O,P) for every new row inserted.
2)Scoring criteria is tabulated below:-

Criteria Score
90-100% payouts till 15th +2
90-100% payouts till 23rd +1
Outstanding payments 0

3) While calculating overall Scoring, No. of line items * 2 is cons idered as maximum s core so t aken
as denominat or and Total s core obtained is considered as numerator.
4) AUG months scheme must be settled 100% in SEP, scheme's that are extended and not settled must be mentioned under outstanding payments.
5) Blank Rows with zero data must be deleted.
6) If you want to insert a row please selct any valid row and press CTRL C AND Then press Ctrl + (or insert row and copy formula)
Leadership Effectiveness Score

Circle:
Month: Sep-09

2.200 Channel Payout

Payments made after 23rd
% Ch q
Am ount P ayment made b y Ch q No./Tran sfer P aym ent made b y Ch q No./Tran sfer Outstan din N o./Transfer
Name of CP Type Status SAP Code Type of Commission Eligible GL Code Chq Date GL Code Chq Date Chq Date
Du e 15th o f the m onth Entry No.* 23rd o f the m onth Entry No.*
g Entry No.*

Prepaid Dist
Postpaid Dist
RMS
MRMS
DSA
CWG
PCO LBA
Others

* Transfer Entry No: when amount is transferred from vendor to customer account, if any.
Complete details need to be filled by circle

1
 Leadership Effectiveness Score

Circle:
Month: Sep-09

2.600 DST Cost

No. of
Name of DST Code Scoring
Acquisition(FTM)

0
0
0
0
0
0
0
0
0
0
0
0
0
0 0

Overall Scoring 0%

Note:-
* DSTs considered should be in the system for 1 month
1) Pls copy the Scoring formula (i.e column E) for every new row inserted.
2)Scoring criteria is tabulated below:-

Criteria Score
Acquisition per DST :
8 - 9 Nos. +2
6 - 7 Nos. +1
< 6 Nos. 0

3) While calculating overall Scoring, No. of line items * 2 is considered as maximum score so taken as
denominator and Total score obtained is considered as numerator.
Leadership Effectiveness Score

Circle:
Month Sep-09

Fraud Monitoring & Control (FMC) - LES Score

Circle:
Compliance Score (%): 100%
Quality Score (%): 100%
Total Score (70% Compliance + 30% Quality) : 100%

Cases Validated Quality Check

SLA for
Activities Expectations From Circle Criticality Weightage Closure No of Cases No of No of Cases
No. of Compliance Quality
(No of days) Cases exceeding Samples incorrectly
Score (%) Score (%)
SLA checked actioned

Cloning - RE AV RE-AV 3 - 3 100.00% 0.00%

Cloning - Board Swap Board swap 3 - 2 100.00% 0.00%
Cloning - Adjustment/Waiver Adjustment/Waiver to be passed 3 - 2 100.00% 0.00%
Dedupe RE-AV 3 - 8 100.00% 0.00%
High Usages - Negative RE-AV RE-AV 3 - 3 100.00% 0.00%
Call Fingerprint Matching With Dedupe Fraud Customer RE-AV 3 - 2 100.00% 0.00%
Call Profiling RE-AV 2 - 2 100.00% 0.00%
Suspicious Credit Cards payment RE-AV 3 - 2 100.00% 0.00%
Address/SDCA change RE-AV 1 - 3 100.00% 0.00%
High Usage-Gold/Platinum Customers Review and Action 1 - 2 100.00% 0.00%
High Usage- Postpaid Corporate Customers Review and Action 2 - 4 100.00% 0.00%
International Roaming High Usage-Gold/Platinum Customers Review and Action 3 - 1 100.00% 0.00%
Adjustments Passed Review reasons and approvals 3 - 4 100.00% 0.00%
Comprehensive Adjustments Review reasons and approvals 2 - 8 100.00% 0.00%
Negative Balance In Postpaid Accounts Review excess payments 2 - 5 100.00% 0.00%
Premium Number Allocations Review reasons and approvals 3 - 2 100.00% 0.00%
Cheque Bounce Cases / NLD / ILD - Incorrect Reactivation Review reasons and approvals 1 - 4 100.00% 0.00%
Special Credit Limit - Increase in customer's Credit Limit Review reasons and approvals 1 - 4 100.00% 0.00%
International Roaming / ILD - Incorrect Activations Review reasons and approvals 2 - 2 100.00% 0.00%
Weighted Score 100% 100%

Please Note:
Compliance with SLA (%) = (1 - No. of Exceeding SLA / Total) * 100
Weightage = Criticality * Total No. of Cases
Criticality: 3 - High, 2 - Medium, 1 - Low
 Leadership Effectiveness Score

Circle: Orissa
Month Sep-09

A. Business Commercial - Process Compliance - LES Score

Circle:
Compliance Score (%): 100%
Punctuality Score (%): 0%
Total Score
(90% Compliance + 10% Punctuality) : 90%

Total Base Compliance Punctuality of Report Submission

Activities Weightage Actual Benchmark Compliance Expected Punctuality
Measure of Total Base Unit Value Measure of Action taken Value Actual Date
% % Score Date Score
5 No of OTAFs (AV Positive) No ('000s) Sample Size 10.0% 10% 100% 0%
Address Verification
5 AV Negative Cases No ('000s) AV Negative Cases actioned 100.0% 100% 100% 0%
Money collected (Tradeable Stock) 10 Collection Amount Rs. (Lakhs) Money collected without reversal 100.0% 100% 100% 0%
Collection deposited on time
Postpaid Collection 10 Collection Amount Rs. (Lakhs) 100.0% 100% 100% 0%
(100% on time + 50% (1 - 7 days)
Sales Return Analysis 10 Circlewise sales returns Rs. (Lakhs) Sales Returns due to incorrect billing 100.0% 100% 100% 0%
Free Issue Material 10 Material Issued Rs. (Lakhs) Total Issued with approval 100.0% 100% 100% 0%
3.33 Waiver Amount Rs. (Lakhs) Sample Size 30.0% 30% 100% 0%
Waivers 3.33 Waivers Audited Rs. (Lakhs) Waivers with reasons found 100.0% 100% 100% 0%
3.33 Wrong waivers found in audit Rs. (Lakhs) Amount Reversed 100.0% 100% 100% 0%
3.33 Adjustment Amount Rs. (Lakhs) Adjustments Audited 30.0% 30% 100% 0%
Adjustments 3.33 Adjustments Audited Rs. (Lakhs) Adjustments with reasons found 100.0% 100% 100% 0%
3.33 Wrong adjustments found in audit Rs. (Lakhs) Amount Reversed 100.0% 100% 100% 0%
Acquisitions
3.33 Number Acquisitions w/o waiver 80.0% 80% 100% 0%
(other than SOHO & SME)
Security Deposit Waiver
3.33 Acquisitions w/o waiver Number Waivers Audited 20.0% 20% 100% 0%
3.33 Negative Audit results Number Collection 100.0% 100% 100% 0%
5 Refunded Amount Rs. (Lakhs) Refunded within 60 days 100.0% 100% 100% 0%
Customer Refund
5 Refunded Amount Rs. (Lakhs) Amount Audited 20.0% 20% 100% 0%
CAF Management 10 Total Retrieval Requests Number Honoured in SLA 100.0% 100% 100% 0%
Overall 100 100.0% 0.0%

Compliance score is reduced from 10 to 5 for all circles

B. CAF Management / CAF retrieval for VTM

Relance:
To be entered manually
N
CAF retrieval request received in Prior to 1st Apr
CAF retrieval for VTM % Score
Aug 2007 Y
100 N 100 100% 2
100 Y 95 95% 0
Total 1 2

Overall Scoring 100%

CAF retrieval cannot be more than Caf request received from VTM
In case of NON RDEL cirlces(viz DEL,KOL,CHG,MU,OR,J&K,ASSAM & NE) ,Total maximum score for CAF magment is to be made 6 in overall score
In case of RDEL cirlces(viz DEL,KOL,CHG,MU,OR,J&K,ASSAM & NE) ,Total maximum score for CAF magment is to be made as 3 .
Activity Scoring
Criteria- caf retrieval % Score
Prior to 1 St Apr 2007
< 96% 0
>96% and < 100% 0.5
100% 1
Post to 1 St Apr 2007
< 96% 0
>96% and < 100% 0.5
100% 2

C. RDEL Submission Cleared

Balance
Amt of claim as
Fin Year Amt Received in Aug Amt of Score
on 1.8.2009
claim
2007-08 0 0 0 100%
2008-09 20 11 9 50%
2007-09 20 11 9 75%
2009-10 15 14.8 0.2 50%

Overall Scoring 63%

Pls fill all figures in Crores

Scoring for 2007-09 is

Criteria Score
Upto 50% Retrievals 0%
> 50% - < 75% 50%
> 75% - < 99% 75%
>99% 100%

Scoring for 2009-10 is

Criteria Score
Upto 90% Retrievals 0%
> 90% - < 99.50% 50%
>99.50% 100%