Organisational Behaviour

Question Bank

Unit – IV

1. Hawthorne Studies is related to which stage of the organisational behaviour evolution

____________.
a) Industrial revolution b) Scientific management
c) Organisational behavior d) Human relations movement
2. A manager with good ________________________ can make the work place more pleasant
a) Communication b) knowledge c) experience d) Interpersonal Skills
3. What does diversity in the workplace refer to?
a) The number of people employed from different ethnic groups.
b) Increasing the number of women employed in the organisation.
c) The number of different religious affiliation held by employees in the organisation.
d) The range of personal characteristics of employees in an organisation.
4. Where can formal employee training and education take place?
a) Colleges b) In the workplace c) Training centres d) All of the above
5. An atmospheric condition that is critical in a good working environment is-
(A) Air circulation (B) air conditioning
(C) Air purification (D) All of the above
6. The conditions in which an individual or staff works is called ______.
a. Work Environment b. Working Conditions
c. Job relations d. Job rotations
7. Fatigue is define as a state of being _________.
a. Tired b. Healthy
c. Stress d. None of these
8. The causes of Fatigues are ________ except the following
a. Medical cause b. Lifestyle related causes
c. Work-place related cause’s d. Government causes
9. The term work environment is used to describe the surrounding conditions in which an
employee____________.
a. Working b. Travels
c. Doing Business d. Completing Task
10. The work environment can involve the social interactions at the workplace,
including_______.
a. Interactions with peers b. Interactions Subordinates
c. Interactions Managers d. All of these
11. A work environment that is free from ______________.
a. Conflict b. Social Interaction
c. Harassment d. None of these
12. Poor housekeeping can be a cause of incidents, such as_________ except.
a. Slipping on greasy b. Tripping over loose objects on floors
c. Being hit by falling objects d. Safely working with machine
13. Effective housekeeping is an ongoing operation of _________done.
a. Periodically b. Occasionally
c. One-time d. None of these
14. Effective housekeeping results in:_________.
a. Reduced handling to ease the flow of materials
b. Fewer tripping and slipping incidents in clutter-free and spill-free work areas
c. Decreased fire hazards d. All of the above
15. Effects of good Housekeeping _______________ in an organization.
a. Eliminates accident and fire causes. b. Solves Breathing problem
c. Creates Good environment. d. None of the above
16. ___________ Is an ACTION to put every necessary items in good order.
a. SEIRI b. SEITON c. SEISO d. SEIKETSU
17. ___________ is an ACTION to clean your work-place thoroughly.
a. SEIRI b. SEITON c. SEISO d. SEIKETSU
18. The Human Relations Movement began with the _________.
a. Hawthorne Experiments b. Motion Study c. Master Study d. Elton Experiments
19. The_______ increased even when the level of illumination was decreased.
a. Productivity b. Salary c. Incentives d. Employee Morale
20. ______________ among workers, participation in decision-making, etc. had a greater effect
on productivity than working conditions.
a. Social relationship b. Family relationship c. Friendship d. Individual relationship
21. Only good _________ are not enough to increase productivity.
a. Physical working conditions b. Air Conditions c. Employee Relations d. None of these
22. The __________ relations among workers influence the workers' behaviour and performance
more than the formal relations in the organisation.
a. Informal b. Formal c. Social d. Workers
23. The Hawthorne Experiments are mainly criticised on the following _________ .
a. Lacks Validity b. More Importance to Human Aspects
c. More Emphasis on Group Decision-making d. None of these
24. The Hawthorne experiment were first conducted in November, 1924 at ___________ .
a. Western Electric Company’s b. Eastern Electric Company’s
c. Southern Electric Company’s d. Northern Electric Company’s
25. A team of researchers led by George Elton Mayo from the ___________ School carried out
the Hawthorne studies.
a. Harvard Business b. Hallmark Business
c. Oxford Business d. Fortune Business
26. How many Parts of Hawthorne Experiment were carried out?
a. Two b. Three c. Four d. Five
27. __________ were Participated in the Relay Test Assembly Room
a. Men b. Women c. Managers d. Supervisor
28. “Put most frequently needed item close to the user so as to minimize the movement of the
person” States this in Which ‘S’?
a. Systematize b. Sweep c. Sanitize d. Sort
29. “Take out unnecessary items and dispose” is meaning to ______.
a. Systematize b. Sweep c. Sanitize d. Sort
30. 2. A manager with good ________________________ can make the work place more
pleasant
a) Communication b) knowledge c) experience d) Interpersonal Skills
SECTION B (FIVE MARKS QUESTIONS)

1. Explain about the Work Environment.

2. What is good housekeeping practice and its benefits?
3. Discuss about the 5 S housekeeping practices.
4. What are the prevent measures for industrial accident?
5. Discuss about the design of work place?
6. Explain the importance of Hawthorne experiments.

SECTION C (TEN MARKS QUESTIONS)

1. Discuss the major findings of Hawthorne Experiments

2. Discuss the major conclusions and implication of Hawthorne Experiments.
3. Explain the good housekeeping practices with suitable examples.
4. Explain in details about the design of work place.