2009 Chicago Kosher Community Survey - Final Survey Report

2009 Chicago Area
Kosher Community Survey

Final Report
Date of Release
October 2, 2009
Kosher Community Surveys LLC

www.kosher-community-surveys.com
Table of Contents
Best of Kosher Chicago.................................... 2

Kosher Community Surveys has completed its
Partners in Customer Feedback ...................... 5 Chicago 2009 kosher survey. The Chicago
community response sustained its performance
Complete Survey Results ................................ 6 from last year with over 300 participants.
Kosher Quality Scores ..................................... 25
The number of establishments participating in
Chicago Kosher Directory................................. 27
KCS’s Partners in Customer Feedback program
is notable (see page 5). This initiative provides
Restaurants/Take-Out ............................. 27 establishments an opportunity to demonstrate
Bakeries .................................................. 30 their interest in your customer feedback. That
Caterers................................................... 32 interest can be the start of improved service.
Stores/Butchers....................................... 34
Kosher Supervision Organizations.......... 36 In these tough economic times, this is the year for
kosher consumers to ask the owners and
Kosher Blogs & Web Sites ............................... 37 managers of establishments, “What did you learn
from this year’s survey results?” and “What are
End Notes ......................................................... 38 you doing to improve?”
© 2009 Kosher Community Surveys LLC
All rights reserved. Happy Eating,
Kosher Community Surveys and its logo are trademarks
of Kosher Community Surveys LLC. Neil Rosenbaum
Page 1 of 32
2009 Chicago Area Kosher Community Survey
Overall Winners
Best Kosher Restaurant: Shallots Bistro

Best of Kosher Chicago
Best Kosher Restaurant Ta’boun Grill
Runner-Up:
In order to qualify for winning recognition, an establishment
must have received at least minimum number of evaluations * * *
(due to the variance in participation rates, the minimum
evaluations are: stores (75), bakery (90), and restaurants
(90)). For the category winners, the top establishments were Best Kosher Bakery: Breadsmith of Skokie
determined by adding together the percentage of customers
who ranked the establishment “very good” or “excellent” in Best Kosher Bakery Jewel Food Store
each category. For the overall winners, the very good and Runner-Up:
excellent percentages of all the categories were totaled
together. Take-out establishments were not eligible for awards
as restaurants. * * *
Best Kosher Jewel Food Store

Store/Butcher:
Best Kosher Romanian Kosher
Store/Butcher Runner-Up: Srulie’s Delicatessen
Page 2 of 32
Stores/Butchers
Winners
Service Quality Jewel Food Store

Srulie's Essen Delicatessen
Environment Jewel Food Store
Selection Hungarian Kosher Foods
Quality of Fresh & Romanian Kosher
Prepared Foods
Price Jewel Food Store
Runner-ups
Service Quality Hungarian Kosher Foods

Category Winners Romanian Kosher
Environment Srulie's Essen Delicatessen
(Décor/Appearance/
Cleanliness)
Selection Jewel Food Store
Romanian Kosher
Quality of Fresh & Jewel Food Store
Prepared Foods
Price Hungarian Kosher Foods
Page 3 of 38
Restaurants Bakeries
Winners Winners
Food Quality Ta’boun Grill Food Quality Breadsmith of Skokie

Service Quality Shallots Bistro Service Quality Breadsmith of Skokie
Environment Shallots Bistro Selection Breadsmith of Skokie
(Décor/Appearance/ Environment Breadsmith of Skokie
Cleanliness) (Décor/Appearance/
Value Ta’boun Grill Cleanliness)
Value Jewel Food Store Bakery
Runner-ups
Runner-ups
Food Quality Shallots Bistro
Service Quality The Sandwich Club Food Quality Bagel Country
Ta’boun Grill Jewel Food Store Bakery
Environment Hy Life Bistro Service Quality Jewel Food Store Bakery
(Décor/Appearance/ Selection Jewel Food Store Bakery
Cleanliness) Environment Jewel Food Store Bakery
Value The Sandwich Club (Décor/Appearance/
Cleanliness)
Value Tel Aviv Kosher Bakery
Page 4 of 38
Partners in Customer Feedback
Kosher Community Surveys is pleased to award 2009
PICF recognition to the following establishments:
Kosher Community Surveys started a new initiative
this year, called the Partners in Customer Feedback Gold
Program (PICF), where kosher establishments can Bagel Country
demonstrate their commitment to customer feedback. Breadsmith of Skokie
Jewel Food Store
The following text describes the general requirements Shallots Bistro
for each of the three levels of recognition:
Silver
Bronze: Indicates a general interest in obtaining Bagel Country
feedback from customers. Breadsmith of Skokie
Slice of Life
Silver: Posts a flyer for 2 weeks in the establishment Srulies
regarding the KCS kosher survey (or equivalent Ta’Boun Grill
activity). Tein Li Chow
The Sandwich Club
Gold: Includes an announcement about the KCS
kosher survey in a customer e-mail or hard copy Bronze
newsletter/mailed flyer (or equivalent activity). None
Note: Some establishments satisfied the requirements for both

Gold and Silver levels.
Page 5 of 38
Garden Fresh Market - Kosher Korner
Complete Survey Results: Poor Fair Good V.Good Excellent
Stores/Butchers
Service quality 3% 3% 17% 38% 38%
Environment 2% 0% 12% 38% 48%

Please consult the kosher directory portion of the survey for (cleanliness/layout)
kosher supervision information for each establishment. While
we try to be as accurate as possible, kashrut status for a given Selection of
establishment can change after publication of this report. 2% 7% 16% 31% 45%
merchandise
Please contact the establishment directly and/or your kashrut
authority for up-to-date information. Quality of fresh &
2% 5% 14% 32% 47%
prepared foods
Some establishments did not receive a sufficient number of
evaluations to have their statistics listed in this year’s final Price 7% 14% 26% 38% 16%
report.
Number of respondents for this store: 58
The text underneath each establishment’s statistical
information is a summary of the written comments provided by There were an insufficient number of written comments to
the survey takers. create a full summary.
Page 6 of 38
Good Morgan Fish Hungarian Kosher Foods
Poor Fair Good V.Good Excellent Poor Fair Good V.Good Excellent
Service quality 4% 6% 21% 30% 38% Service quality 3% 18% 17% 37% 25%
Environment 2% 13% 21% 34% 30% Environment 3% 19% 30% 38% 10%
(cleanliness/layout) (cleanliness/layout)
Selection of Selection of
0% 9% 26% 37% 28% 1% 3% 8% 35% 54%
merchandise merchandise
Quality of fresh & Quality of fresh &

2% 0% 7% 37% 52% 2% 5% 20% 32% 35%
prepared foods prepared foods
Price 11% 19% 28% 28% 15% Price 1% 12% 28% 44% 15%
Number of respondents for this store: 47 Number of respondents for this store: 145
There were an insufficient number of written comments to Positive written comments about Hungarian Kosher Foods
create a full summary. focused on the excellent wine offerings, a good selection of
products, and improvement in keeping the establishment
clean. With respect to the latter item, customers still indicated
that more work and attention needed to be done in that area.
Patrons observed that some food was sold past expiration
date and that the quality of produce was disappointing.
Chicago consumers appreciated the store’s stocking of bison,
but were disappointed that it was often out of stock.
Page 7 of 38
Jewel Food Store (Highland Park/Evanston) Kol Touhy

1% 4% 14% 26% 55% 5% 13% 35% 30% 17%

1% 6% 8% 34% 47% 3% 7% 15% 25% 10%
Price 6% 13% 18% 41% 22% Price 2% 9% 31% 42% 17%
According to Chicago kosher consumers, Jewel Food Stores There were an insufficient number of written comments to
offered a wide variety of merchandise, great hours (24/7), and create a full summary.
staff who provided friendly, helpful service. The kosher food at
this establishment was seen as more expensive than the same
products at other area kosher stores. That fact may explain
why customers also appreciated the good prices offered for
specials. One particular area needed for improvement at Jewel
was a lack of freshness of some products.
Page 8 of 38
Kol Tov Kosher Foods Moshe's New York Kosher
1% 7% 15% 30% 46% 8% 19% 49% 11% 8%

1% 4% 9% 32% 19% 8% 11% 14% 27% 16%
Price 2% 7% 25% 43% 22% Price 6% 17% 33% 22% 19%
There were an insufficient number of written comments to There were an insufficient number of written comments to
create a full summary. create a full summary.
Page 9 of 38
Romanian Kosher Sausage Co. Srulie's Essen Delicatessen

2% 3% 13% 32% 50% 7% 7% 21% 37% 29%

0% 1% 3% 15% 80% 6% 7% 15% 22% 51%
Price 3% 12% 30% 36% 19% Price 7% 14% 30% 26% 23%
For another year, kosher consumers raved about the quality of There were an insufficient number of written comments to
meat at Romanian Kosher Sausage. Patrons described this create a full summary.
establishment’s meat and deli as “best in Chicago” –
specifically mentioning the corn beef, pastrami, hot dog,
salami, and sausage. Apparently, high quality came at a price
– people noted that the meats can be priced on the expensive
side. Additionally, customers also were clear that the
employees provided poor service and had a bad attitude.
Page 10 of 38
Bagel Country
Poor Fair Good V.Good Excellent
Food quality 6% 9% 31% 37% 17%

Environment
(cleanliness/ 10% 12% 25% 37% 16%
appearance/décor)
Full Survey Results: Restaurants/Take-Out Value 13% 16% 33% 27% 11%
Number of respondents for this store: 187
Some establishments did not receive a sufficient number of With respect to the restaurant aspect of Bagel County,
evaluations to have their statistics listed in this year’s final local customers described the food quality as good with a
report. nice selection of menu items. Customer service received
mixed comments. Mixed comments also were offered for
the cleanliness of the establishment, with a majority of
people indicating that Bagel Country was dirtier than it
should be, while others observed a clean atmosphere.
One other area of requested improvement was the length
of time needed to wait to obtain food.
Page 11 of 38
Da'Nali's Café Good Morgan Fish
Food quality 4% 7% 17% 47% 25% Food quality 0% 2% 5% 42% 51%
Environment Environment
(cleanliness/ 4% 7% 22% 42% 26% (cleanliness/ 12% 28% 26% 19% 16%
appearance/décor) appearance/décor)
Value 6% 10% 29% 37% 18% Value 2% 26% 23% 33% 16%
Patrons of Da’Nali’s Café offered many positive written There were an insufficient number of written comments to
comments about this establishment’s food, with particular create a full summary. The comments that were provided
emphasis on the pizza. Critical comments focused on the mentioned the high quality fish sandwiches and the slow
noisiness of the premises and instances of poor service service.
from wait staff. There were also some negative comments
about the cover charge required on Saturday night. The
entertainment was appreciated by some customers and
not by others.
Page 12 of 38
Great Chicago Food and Beverage Co. Hy Life Bistro
Value 5% 16% 33% 34% 12% Value 6% 17% 26% 29% 21%
Despite the good numerical scores, Great Chicago Customers of Hy Life Bistro described this restaurant as a
received mixed written comments about the quality of place to go for a nice meal. Patrons provided written
food. Patrons found that they did not receive enough comments indicating good and bad experiences.
value for their money for the food here. In addition, Customers observed that the menu has been the same
customers indicated that the environment left a lot to be for a long time and request more changes. Finally,
desired – they described it as rundown and dirty. patrons complained about the non-acceptance of credit
Customers compared Great Chicago with Ken’s, with cards.
Ken’s being better.
Page 13 of 38
Ken's Diner & Grille Main Pizza & Ice Cream Parlor
Value 10% 20% 29% 29% 14% Value 6% 18% 37% 31% 8%
Chicago’s kosher consumers indicated that Ken’s Diner & Main Pizza’s customers provided positive comments that
Grille was the best place to go for a good tasting focused on the pizza. Many people found the
hamburger, with special mention of the Burger Buddy. establishment to be on the dirty side and therefore choose
Patrons also appreciated the “fun” atmosphere. While to purchase food only on a take-out basis. On the service
some consumers felt that they received a good value for side, comments varied from very positive to rude.
this type of cuisine, a majority of the written comments
reflected a sense that prices have risen to a point where it
was difficult to justify them for fast food. While the
numerical scores indicated good service quality, written
comments contained mostly instances of negative
experiences with the staff.
Page 14 of 38
Malibu Pizza and Pasta Metro Klub
Value 21% 12% 25% 30% 12% Value 4% 8% 38% 22% 28%
create a full summary. Comments that were provided create a full summary. Comments that were provided
expressed an appreciation for the informal atmosphere. addressed: appreciation of a downtown location, the
limited nature of the menu, and the request that the
establishment remain open for more hours.
Page 15 of 38
Mizrahi Grill The Sandwich Club
Value 3% 16% 26% 38% 18% Value 4% 10% 25% 33% 29%
There were an insufficient number of written comments to The Sandwich Club was described as the “dark horse of
create a full summary. Comments that were provided Chicago kosher eateries.” Most comments about this
addressed: very long waits for food, good quality restaurant were positive. Consumers described the food as
schwarma, and the preference for Taboun Grill’s Israeli good tasting, with special mention of the fajitas and the wraps.
food. The establishment was seen as clean and providing good
service for the most part. A great majority of patrons found the
value of the food very good, with a vocal minority finding the
prices too high. The most significant negative comment was
that patrons found the size of the restaurant too small.
Page 16 of 38
Shallots Bistro Slice of Life
Value 9% 23% 30% 24% 14% Value 9% 20% 31% 30% 10%
Shallots Bistro again received a significant amount of Patrons of Slice of Life provided highlights of this restaurant
positive written comments about the quality of food. that focused on “extremely good” pizza and a nice eating
Patrons found this “white tablecloth” establishment a nice environment. While appreciating the variety of items on the
place to eat with a positive atmosphere and professional menu, some consumers asked for some updates to the menu.
service. Positive customer service was not universal with Customer service was described as hit-or-miss, ranging from
very good service, to slow service to lack of attention. Food
some customers indicating negative experiences. Critical
quality was also generally seen as inconsistent. Refusal to
comments focused on the relatively small food portions take credit cards was a large frustration with customers.
and the high prices. Given the dinner prices, people Ordering take-out also presented some issues with customers,
particularly appreciated the lunch menu with its lower particularly with the time required to obtain your food.
prices.
Page 17 of 38
Ta'boun Grill Taami
Value 3% 9% 21% 42% 26% Value 11% 13% 27% 29% 20%
Number of respondents for this store: 212 Number of respondents for this establishment: 82
Ta’boun Grill was described by its customers as one of There were an insufficient number of written comments to
the best restaurants in the city with nice décor and tasty create a full summary. Comments that were provided
Israeli food. People found the food to be of great quality. addressed the length of time needed for service.
The restaurant now has two locations. The new location
received positive comments. The old location was
criticized as having a very noisy atmosphere, with tables
too close together, and difficult parking. Service was seen
as a mixed bag. Customers also expressed an interest in
more vegetarian options.
Page 18 of 38
Tein Li Chow Tel Aviv Kosher Pizza & Dairy Restaurant
Value 7% 17% 31% 25% 20% Value 5% 16% 27% 34% 18%
Number of respondents for this establishment: 187 Number of respondents for this establishment: 164
Tein Li Chow, Chicago’s source of kosher Chinese food, Tel Aviv Kosher Pizza received many written comments that
received primarily positive comments. Most resondeants people liked the quality of the pizza. At the same time,
described the food as excellent, although such praise was customers identified three areas of improvement. First, patrons
not universal. Some customers did find the food greasy. found this restaurant so dirty that they were uncomfortable
This establishment also received positive comments on eating here. Second, there are many service issues – with staff
being slow, unresponsive and unfriendly. Third, customers
the variety of offerings on the menu and the quality of
suggested that the owners consider updating the decor.
customer service. The only thing patrons indicating as
missing from Tein Li Chow was sit-down service.
Page 19 of 38
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Page 20 of 38
Bagel Country
Poor Fair Good V.Good Excellent
Food quality 3% 4% 19% 45% 29%
Selection 3% 9% 26% 37% 26%
Environment
Full Survey Results: Bakeries (cleanliness/ 6% 8% 21% 42% 23%
appearance/ décor)
Value 12% 21% 21% 29% 17%

Some establishments did not receive a sufficient number of
evaluations to have their statistics listed in this year’s final Number of respondents for this establishment: 100
report.
There were an insufficient number of written comments to
create a full summary. Comments that were provided specified
the great quality of the bagels.
Page 21 of 38
Breadsmith of Chicago Breadsmith of Skokie
Selection 3% 3% 23% 31% 40% Selection 0% 4% 19% 40% 37%
Value 3% 3% 29% 31% 34% Value 6% 7% 36% 31% 20%
create a full summary. create a full summary. Comments that were provided
addressed: the good quality of breads (especially challah), the
high prices, and the need for a wider selection of goods.
Page 22 of 38
Dunkin’ Donuts Jewel Food Store Bakery
Value 5% 6% 22% 45% 23% Value 4% 6% 20% 40% 30%
create a full summary. Comments that were provided describe create a full summary. Comments that were provided
this establishment as a typical Dunkin’ Donuts (which was addressed the quality of the breads.
appreciated) and that the place could be cleaner.
Page 23 of 38
North Shore Bakery Tel Aviv Kosher Bakery
Value 1% 10% 39% 38% 14% Value 2% 10% 25% 34% 29%
Number of respondents for this establishment: 104 Number of respondents for this store: 91
create a full summary. create a full summary.
Page 24 of 38
Restaurants/Take-Out
Food Service Environment Value

Dairy
Bagel Country 54 42 53 38
Good Morgan 93 51 35 49
Tel Aviv Pizza 49 34 12 52
Malibu Pizza 45 46 57 42
Kosher Quality Scores Slice of Life 55 45 75 40
Da’Nali’s Café 72 56 68 55
Main Pizza 51 39 30 39
Note: Kosher Quality Scores are based on adding only the
very good and excellent percentages in each of the rated Meat
categories (e.g., quality of food) for each establishment. See Sandwich Club 82 74 54 62
each establishment’s full statistics for more information. Shallots 85 84 92 38
Ken’s Diner &
70 56 46 43
Grille
Metro Klub 74 76 86 50
Taami 61 53 60 49
Ta’boun Grill 89 73 61 68
Tein Li Chow 81 77 72 45
Great Chicago 52 40 28 46
Hy Life Bistro 77 69 84 50
Mizrahi Grill 69 55 58 56
Page 25 of 38
Stores Bakeries
Environ- Select- Environ

Service ment Selection Quality Price Food Service ion ment Value
Garden Fresh Bagel Country 74 56 63 65 46
76 86 76 79 54
Market Breadsmith of
86 82 77 87 51
Good Morgan Skokie
68 64 65 89 43
Fish Breadsmith of
83 78 71 79 65
Hungarian Chicago
62 48 89 67 59
Kosher Foods Dunkin’ Donuts 57 42 56 39 68
Jewel Food Jewel 75 80 70 83 70
75 82 81 81 63
Store
North Shore 62 43 49 34 52
Kol Touhy 55 42 47 35 59
Tel Aviv Bakery 67 65 66 40 63
Kol Tov 71 45 76 51 65
Moshe’s New
54 35 19 43 41
York Kosher
Romanian
62 48 82 95 55
Kosher
Srulie’s Essen
76 79 66 73 49
Delicatessen
Page 26 of 38
Restaurants/Take-Out
Bagel Country
9306 N. Skokie Blvd.
Skokie, IL 60077
(847) 673-3030
www.bagelcountry.com
Supervision: CRC
Da'Nali's
4032 W. Oakton St.
Skokie, IL 60076
Chicago Kosher Directory
(847) 677-2782
www.danaliscafe.com
Supervision: CRC
Good Morgan Fish

2948 W. Devon Ave.
Chicago, IL 60659
(773) 764-8115
Supervision: CRC
Page 27 of 38
Great Chicago Food and Beverage Company Ken's Diner
3149 W. Devon Ave. 3353 W. Dempster St.
Chicago, IL 60659 Skokie, IL 60076
(773) 465-9030 (847) 679-2850
www.thegreatchicago.com www.kensdiner.com
Supervision: CRC Supervision: CRC
Harbour Grill Main Pizza

2948 W. Devon 4209 Main St.
Chicago IL 60659 Skokie, IL 60076
(773) 764-8115 (847) 568-9920
Hy Life Bistro Malibu Pizza & Pasta

4120 W. Dempster St. 3353 Dempster
Skokie, IL 60076 Skokie, IL 60076
(847) 674-2021 (847) 675-2847
www.hylifebistro.com Supervision: CRC
Supervision: CRC
Metro Klub
733 W. Madison
Chicago, IL 60661
(312) 602-2104
Supervision: Midwest Kosher
Lunch only
Page 28 of 38
Mizrahi Grill Slice of Life
215 Skokie Valley Road 4120 W. Dempster St.
Highland Park, IL 60035 Skokie, IL 60076
(847) 831-1400 (847) 674-2021
www.mizrahigrill.com www.sliceoflifekosher.com
Now We're Cook'n Grill Ta’ami

710 Central St. 2931 W. Touhy
Highland Park, IL 60035 Chicago, IL 60645
(847) 432-7310 (773) 465-6600
Supervision: Rabbi Herman Gross Supervision: CRC
Sandwich Club Ta'boun Grill

4507 W. Oakton St. 6339 N. California Ave.
Skokie, IL 60076 Chicago, IL 60659
(847) 677-6020 (773) 381-2606
Supervision: CRC
8808 N. Gross Point Rd.
Shallots Bistro Skokie, IL 60076
4741 W. Main St. (847) 965-1818
Skokie, IL 60076 www.taboungrill.com
(847) 677-3463 Supervision: CRC
www.shallotsbistro.com
Supervision: CRC
Page 29 of 38
Tein Li Chow
2485 Howard St. [inside Jewel] Bakeries
Evanston, IL 60202
(847) 328-4642 Bagel Country
www.teinlichow.com 9306 N. Skokie Blvd.
Supervision: CRC & OU Skokie, IL 60077
(847) 673-3030
Tel Aviv Kosher Pizza www.bagelcountry.com
6349 N. California Ave. Supervision: CRC
Chicago, IL 60659
(773) 764-3776 Breadsmith of Skokie
Supervision: CRC 3327 W. Dempster St.
Skokie, IL 60076
(847) 673-5001
www.breadsmith.com
Supervision: CRC
Page 30 of 38
Bulldog Bakery Jewel-OSCO One-Stop Kosher Shop
3207 North Elston Avenue 2485 W. Howard
Chicago, IL Evanston, IL 60202
(773) 539-9781 (847) 579-9791
Supervision: CRC Supervision: OU
Cakes and pastries only (All Dairy)
Retail store not certified North Shore Bakery
2919 W. Touhy Ave.
Dunkin' Donuts Chicago, IL 60645
3132 W. Devon Ave. (773) 262-0600
Chicago, IL 60659 Supervision: CRC
(773) 262-4561
Supervision: CRC Shalom Bakery
1165 N. Arlington Heights Rd.
Edibles Gems by Sarelle Buffalo Grove, IL 60089
(773) 339-1456 (847) 808-9300
Supervision: CRC
Jewel-OSCO One-Stop Kosher Shop
1600 W. Deerfield Rd. Tel-Aviv Kosher Bakery
Highland Park, IL 60035 2944 W. Devon Ave.
(847) 579-0872 Chicago, IL 60659
Supervision: OU (773) 764-8877
Supervision: OU
Page 31 of 38
Z Best Bakery
1731 Howard Caterers
Evanston IL
(847) 563-8501 Continental Caterers
Supervision: CRC 716 West Fifth Ave.
Commercial Only Naperville, IL
(630) 355-1208/(312) 787-5173
Zelda’s Sweet Shoppe www.culinaryenterprises.com
4113 Main Street Supervision: Rabbi Mussman
Skokie IL
(847) 679-0033 Danziger Kosher Caterers
Supervision: CRC 3910 W. Devon
Lincolnwood IL
(847) 982-1818
Supervision: CRC
Goldman-Segal Kosher Caterers

3411 W. Church St.
Evanston, IL 60623
(847) 675-4060
Supervision: KOF-K
Page 32 of 38
Kirshner's Cuisine Yitzy's Catering
2839 W. Touhy Ave. 2931 W. Jarlath St.
Chicago, IL 60645 Chicago, IL 60645
(773) 465-6247 (773) 716-8676
Supervision: CRC www.yitzyscatering.com
Supervision: CRC
Kosher Gourmet, The
3552 W. Dempster St.
Skokie, IL 60076
(847) 433-7051
www.thekoshergourmet.net
Supervision: CRC
Michael C's Catering and Carryout

3411 W. Dempster St.
Skokie, IL 60076
(847) 673-3663
Supervision: CRC
NJM Catering
(773) 355-9117
Supervision: CRC
Page 33 of 38
Stores/Butchers Good Morgan Fish
2948 W. Devon Ave.
Argyle/J&M Kosher Meat Market Chicago, IL 60659
4465 W. Lawrence Ave. (773) 764-8115
(773) 794-0303
Supervision: Rabbi Herman Gross Hungarian Kosher Foods
4020 W. Oakton St.
Ebner's Kosher Meat Market Skokie, IL 60076
2649 W. Devon Ave. (847) 674-8008
(773) 764-1446
Supervision: Rabbi Herman Gross Jewel-OSCO One-Stop Kosher Shop
1600 W. Deerfield Rd.
Garden Fresh Market (Kosher Korner) Highland Park, IL 60035
275 Skokie Blvd. (847) 579-0872
Northbrook, IL 60062 Supervision: OU
(847) 272-0300
www.gardenfreshmarket.com Jewel-OSCO One-Stop Kosher Shop
Supervision: CRC 2485 W. Howard
Evanston, IL 60202
(847) 579-9791
Supervision: OU
Page 34 of 38
Kol Touhy Robert's Fish on Devon
2923 W. Touhy Ave. 2916 W. Devon Ave.
(773) 761-1800 (773) 761-3424
Kol Tuv Kosher Foods Shaevitz Kosher Meat Market and Deli
2938 W. Devon Ave. 712 Central Ave.
Chicago, IL 60639 Highland Park, IL 60035
(773) 764-1800 (847) 432-8334
Supervision: Mosdos Machzekei Hadas Supervision: Rabbi Herman Gross
Moshe's New York Kosher Sinai Kosher Outlet Store

2900 W. Devon Ave. 1000 Pershing Rd.
(773) 338-3354 (773) 650-6338
Supervision: CRC Supervision: Rabbis M. Small and H. Kaufman
Romanian Kosher Sausage Co. Srulie’s Essen Delicatessen

7200 N. Clark St. 8170 McCormack
Chicago, IL 60626 Skokie, IL 60076
(773) 761-4141 (877) CHOLENT
Supervision: OU www.srulies.com
Supervision: CRC
Page 35 of 38
Kosher Supervision Organizations
The Chicago Rabbinical Council

2701 W. Howard St.
Chicago, IL 60645
www.crcweb.org
info@crcweb.org
(773) 465-3900
Rabbis M. Small and H. Kaufman

1000 W. Pershing Road
Chicago, IL 60609
(773) 650-5900
Rabbi Herman Gross

Contact information unknown
Page 36 of 38
Web Sites & Blogs
Relating to Kosher Food
jChicago
www.jchicago.net
Kosher Community Surveys This site and listserv offers members of the Chicago Jewish
www.kosher-community-surveys.com community exchange information on a wide variety of areas.
Home of all things about kosher community surveys!
Kashrut.com
* * * www.kashrut.com
The following web sites are not affiliated with Kosher This site has a variety of kosher-related resources, including
kosher food alerts, kosher travel, and articles about kosher
Community Surveys LLC, but are listed here because food processing.
they might be of interest.
Kosher Today
The Kosher Blog www.koshertoday.com
www.kosherblog.net KosherToday is the leading source of news for the kosher food
The Kosher Blog is a major compendium of recipes, product and beverage industry.
and restaurant reviews, industry gossip, and miscellaneous
information about real kosher-living “issues that simply can’t be Kosearch
found elsewhere” on the Internet. http://www.kosearch.org/
Kosher-specific Internet search by limiting results to an
expertly-selected collection of trusted websites.
Page 37 of 38
End Notes
The information reflected in this report is intended to be as

accurate as possible as of the date of this publication;
however, information can change over time. It is
recommended that you call an establishment directly or the
appropriate kosher supervision authority for the most up-to-
date information.
Kosher Community Surveys LLC welcomes your

comments/suggestions to improve the survey for next year.
Contact us at feedback@kosher-community-surveys.com.
We hope that survey information will provide the community

with a unique kosher food resource as well as provide
establishment owners with valuable information on how to
better serve their customers’ needs.
Check out our surveys of other cities, including Cleveland,

Atlanta, Boston, Baltimore, Washington DC, and Philadelphia
at www.kosher-community-surveys.com. © 2009 Kosher Community Surveys LLC
Page 38 of 38

2009 Chicago Kosher Community Survey - Final Survey Report

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2009 Chicago Kosher Community Survey - Final Survey Report

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2009 Chicago Area

Kosher Community Survey

Kosher Community Surveys LLC

Best of Kosher Chicago.................................... 2

Best Kosher Restaurant: Shallots Bistro

Best Kosher Jewel Food Store

Service Quality Jewel Food Store

Service Quality Hungarian Kosher Foods

Food Quality Ta’boun Grill Food Quality Breadsmith of Skokie

Note: Some establishments satisfied the requirements for both

Environment 2% 0% 12% 38% 48%

Quality of fresh & Quality of fresh &

Environment 1% 5% 11% 34% 48% Environment 2% 18% 37% 25% 17%

Quality of fresh & Quality of fresh &

Price 6% 13% 18% 41% 22% Price 2% 9% 31% 42% 17%

Quality of fresh & Quality of fresh &

Price 2% 7% 25% 43% 22% Price 6% 17% 33% 22% 19%

Environment 6% 11% 36% 29% 19% Environment 1% 7% 14% 47% 32%

Quality of fresh & Quality of fresh &

Poor Fair Good V.Good Excellent

Food quality 6% 9% 31% 37% 17%

Service quality 10% 14% 33% 30% 12%

Number of respondents for this store: 187

Food quality 4% 7% 17% 47% 25% Food quality 0% 2% 5% 42% 51%

The Chicago Jewish Community Email Listserv &

Are you paying full price at kosher restaurants?

Need info on events, businesses, or home for sale?

Want to share info on jobs, events, sales, mitzvah

Visit www.jChicago.net today.

Poor Fair Good V.Good Excellent

Food quality 3% 4% 19% 45% 29%

Service quality 5% 9% 30% 34% 22%

Selection 3% 9% 26% 37% 26%

Value 12% 21% 21% 29% 17%

Selection 3% 3% 23% 31% 40% Selection 0% 4% 19% 40% 37%

Value 3% 3% 29% 31% 34% Value 6% 7% 36% 31% 20%

Selection 4% 9% 31% 42% 14% Selection 4% 7% 20% 40% 30%

Value 5% 6% 22% 45% 23% Value 4% 6% 20% 40% 30%

Selection 1% 9% 41% 29% 20% Selection 2% 11% 21% 30% 36%

Food Service Environment Value

Environ- Select- Environ

Good Morgan Fish

Harbour Grill Main Pizza

Hy Life Bistro Malibu Pizza & Pasta

Now We're Cook'n Grill Ta’ami

Sandwich Club Ta'boun Grill

Goldman-Segal Kosher Caterers

Michael C's Catering and Carryout

Moshe's New York Kosher Sinai Kosher Outlet Store

Romanian Kosher Sausage Co. Srulie’s Essen Delicatessen

The Chicago Rabbinical Council

Rabbis M. Small and H. Kaufman

Rabbi Herman Gross

The information reflected in this report is intended to be as

Kosher Community Surveys LLC welcomes your

We hope that survey information will provide the community

Check out our surveys of other cities, including Cleveland,

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