WW Problem Description

Failure Mode :
Failure mechanism :
Total defect Qty :
Process Assembly #:
Loc :
Detection station :
Affected parts :
Part no :
Photo/sketch/diagram of defects:

Line/Machine affected : Line 3

Example

Failure Mode :
Failure mechanism :
Total defect Qty :
Process Assembly #:
Loc :
Detection station :
WW22

Affected parts :
Part no :
Photo/sketch/diagram of defects:

Line/Machine affected : Line 3

Failure Mode :
Failure mechanism :
Total defect Qty :
Process Assembly #:
Loc :
Detection station :
WW23

Affected parts :
Part no :
Photo/sketch/diagram of defects:

Line/Machine affected : Line 3

 Investigation Containment Action
• Use facts from problem description - Sorting/screening results :

• Trace chronology of events leading to problem .

. Check history (SN history, system transaction, etc) - Temporary fix/additional gate

• Look for present and past trends .

• Collect data, facts . - Line alert

• Interview .
- Line Stop (if required )
MAN

MACHINE - Customer Alert (if required)

METHOD

MATERIAL
 IMPROVEMENT PLAN
Root Cause
Cause :

5 Whys on Cause (verify each why before next why) -

1 Why :
2 Why :
3 Why :
4 Why :
5 Why :

Duplicate failure on last why .

Most Probable Cause (answer to last why):

Is it a systemic issue ? :

Help needed (if required?) :

N
Corrective Action PIC
- CA based on most probable cause.

ACTION TAKEN :

- CA must be systemic in nature.

- CA must be able to fix problem at the source.

- Avoid CA that depends on downstream detection. If detection is

necessary, it must be foolproof eg. test coverage and auto test.

- Is CA proliferated to other : XXXXXX

Models?
Lines?
Similar processes?

Is CA documented/updated in WI, Procedure, pFMEA, PCP?

Due Date Status Attachment