MIKE ABDELSAYED

1462 N. Ashland, Chicago, IL 60622

773-719-8787
mike.abdelsayed@gmail.com

SharePoint Senior Business Analyst in SharePoint Technologies with significant experience in Banking and Training.

EXPERIENCE
OCTOBER 1994 – MARCH 2020
OWNER OPERATOR,ONE GROUP MIND LLC DBA THE COMEDY CLUBHOUSE
Identified unique opportunity in the entertainment industry and created, developed and successfully
executed a comprehensive business plan to bring the company from concept to an owned brick and mortar
location promoting over 200 comedians.

 Designed, authored, and implemented the organization’s Training Center using SharePoint
2003/2007/2010/2013/2016/Office 365 SharePoint Online, with the organization’s first online book for
company training used to educate entertainers, managers, managers in training, board members,
producers, administrators, and successful alumni active in professional entertainment
 Analyzed business requirements of an organization with 8 divisions across 3 states and designed and
implemented SharePoint MOSS based and Exchange solutions based on requirements.
 Designed, deployed, and administered SharePoint 2003/2007/2010/2013/2016/Office 365 SharePoint
Online Intranet/Extranet used to share events, documents, policies and procedures, training materials,
and tasks and workflows
 Expanded company horizontal scope to include specialized departments for live, written, televised, and
broadcast entertainment, and expanded vertical scope to include collegiate and professional delineations
 Established company branding, overseeing all public marketing design, creation, reproduction, and
distribution
 Responsible for all product pricing, accounts receivable, accounts payable, payroll, billing, and collections
with experience in ledger tracking, item coding, and account reconciliations
 Extensive document and policy experience having drafted and maintained performance contracts,
performance riders, dress code policies, work-day policies, set-up procedures, extended-leave policies,
and many others

OCTOBER 2017 – OCTOBER 2019 (VARIOUS CONTRACTS)

SENIOR BUSINESS ANALYST, TAHOE PARTNERS
Acted as Lead SharePoint Business Analyst on various contract positions.

 Lead Business Analyst for a SharePoint Enterprise system for Flack, a national steel company
 Assisted in the migration to Modern Pages for Kellogg
 Designed and deployed communication and collaboration solution for Quality Department using
SharePoint Online

MAY 2009 – MARCH 2010

SENIOR BUSINESS ANALYST, SCHAWK!
Only dedicated resource to a SharePoint deployment with 3500 end users, 8 countries, with responsibilities
including all aspects of SharePoint Business Strategy, Development, Operations, Training, and Support.

 Developed all training and support materials while training all Administrators, End Users, Site Owners,
 Technical Support, and members of the Executive Management Team.
 Acted as liaison between internal clients, external clients, development teams, technical support teams,
quality assurance teams, auditing teams, and senior management while demonstrating ability to employ
diplomacy and strategic thought leadership to effectively resolve challenges and architect solutions
 Gathered business requirements, developed technical and functional specifications, documented and
transitioned sites to development in accordance with Schawk’s IT Division’s Systems Development Life
Cycle standards (SDLC), and ensured delivery of AGILE solutions that met needs of internal and external
clients.
 Conducted user group and subject matter expert requirement gathering interviews, assessing,
rationalizing and documenting business requirements and use cases while working with the Development
and Quality Assurance teams to ensure requirements are sufficient to enable technical design,
development and testing
 Identified opportunities for process re-engineering and strategic growth, acting as a catalyst for change
and process improvement while verifying that divisional procedures were adhered to
 Designed, developed, implemented and enforced company-first System Governance Plan, System
Communication Plan, System Support Plan and System Training Plan
 Designed and deployed company-first online SharePoint Knowledge Base, SharePoint Resource Center,
SharePoint Training and Support Center and the SharePoint Development Studio, designed to track the
site development process flow from site concept to development to deployment to training and support.
 Researched all Cumulative Updates, Hot fixes, and Service Packs including known issues, fixes, and
installation procedures while performing extensive system testing across all environments, Dev, Test,
User Acceptance, Production
 Experience in custom permission levels, Active Directory vs SharePoint Groups architecture,
troubleshooting, workflows, publishing, all lists and libraries, web parts, Information Architecture and
Global Navigation Design

EDUCATION
DECEMBER 1998
BACHELOR OF ARTS IN ECONOMICS, NORTHWESTERN UNIVERSITY

DECEMBER 1998
BACHELOR OF ARTS IN COMMUNICATIONS, NORTHWESTERN UNIVERSITY

PROGRAMS
 Microsoft SharePoint
2003/2007/2010/2013/2016/Online
 Microsoft SharePoint Designer
 Microsoft Teams and Modern Pages
 Microsoft Active Directory
 Microsoft Word, Excel, PowerPoint, Access,
Outlook, Project, Visio Publisher, Frontpage

SKILLS
I have had 10 years of banking and loan consultant experience with positions held at Merrill Lynch, Washington
Mutual, Countrywide, Wells Fargo, and Chase. I am also an experienced improviser and comedian of over 25 years
and over a decade ago I was on the Second City etc stage. I teach improvisation at Northwestern University at night
and I understand how to handle high pressure situations and to make the best of what is available. I’m an
accomplished communicator, comfortable speaking in front of groups as large as a 1000.