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The purpose of this procedure is to establish a process to ensure that effective communication,
participation and consultation takes place throughout all levels within the organisation as well as
external organisations and interested parties.
2. SCOPE
Encourage proper communication in OHS practices internally and externally supporting the OHS
policy and OHS objectives, from all those affected by its operation. Ensure that pertinent OHS
information is communicated to and from employees and other interested parties.
Through communication SA Region Services encourages participation in good OHS practices and
support for its OHS policy and OHS objectives from those affected by its operation or interested in the
SARSSS and this includes the participation and consultation of employees at all levels, employee
representatives, temporary workers, contractors, sub-contractors, visitors, neighbours, volunteers,
emergency Services, insurers and government or regulatory body inspectors.
4. REFERENCES
5. RESPONSIBILITY / ACCOUNTABILITY
All DMR / DOL & NNR communication is done by the Health and Safety department. All documents
such as Exemptions, Permits, Appointments, Accident / Incident reporting etc. are done where and
when required. Correspondence to the DMR / DOL & NNR will be recorded in the document issue
register. The documents are routed through to the DMR / DOL & NNR by hand or by postal system.
The Health and Safety Manager will e-mail all COP’s, Procedures, Exemptions, Documents for
approval etc. to all relevant personnel. The approved documents will also be communicated through
to all Health and safety committee members at the Health and safety committee meetings.
Results of Occupational Health and Safety audits, inspections, non conformances and investigation
will be communicated to employees, employee organisations and contractors as may be required.
They may be involved in the remedial action process as depicted in the system procedures.
NOTE:
Communication to contractors and external parties – Refer to Competence, training and awareness
(H&S 027)
Through the formation of a SA Region Services Joint Health and Safety Committee, the
organisation has reaffirmed its moral responsibility and accountability for the health and
safety of all employees. Management and Employee Representatives recognise their mutual
interest in the health and safety of workers and actively participate in a continuing programme
to:
• Identify
• Assess
• Eliminate
• Control
• Minimise, and
• Monitor
health and safety hazards. The findings of these campaigns or other safety initiatives must be
communicated to all employees through the existing Health and Safety representatives in the
workplace.
The committee must consist of the number of members as agreed upon and included in the
Health and Safety Agreement.
The committee meets once a month on a predetermined date as scheduled at the beginning
of each year. Minutes are kept of the meeting proceedings and included are action plans to
address physical defects in the inspected work place and other concerns as raised by
committee members.
Management participation
A management participation document exists that indicates the SARSSS requirements for all
management representatives.
Monthly feedback is given at the Health and Safety Committee meetings regarding OH&S
performance and input and participation from the committee is encouraged to deal with
issued identified. Management is also represented at this meeting.
Management will take part in visibility tours in the workplaces and also form part of injury /
incident investigations. Top management representatives will be part of the internal audit
which will be conducted on the SA Region Services Safety System.
Health and Safety statistics will be prepared and presented to the workforce in various forms,
by the Supervisor / Line Manager.
Safety briefs, reports, safety initiatives are send out by management to constantly alert
employees of workplace hazards and risk. Standards are revised to make provision for the
changes in the work environment as well as re-designing of equipment and processes to
ensure that workplace risks are managed.
Green Area meetings are conducted daily prior to employees commencing with their tasks.
If utilised and planned properly, Green Area Meetings can bring about unlimited benefits
to the company at large. The most important function of these meetings is to sustain
continuous safety awareness by communicating the existence of possible risks related to the
tasks performed by the employees concerned.
It is therefore important that Green Area Meetings be properly planned to ensure that it
remains relevant to the site operations. It is required that the responsible Supervisor will
record and have written minutes of all meetings held readily available for inspection and
auditing purposes.
The Supervisor will conduct a Green Area meeting with his team as required (Minimum
monthly). During this session the work to be performed for the day will be discussed.
Employees are made aware of their right according to Sect 23, MHSA, that any person has
the right to withdraw from a dangerous situation / workplace. Any person may therefore
intervene (pull workers out of the area) when observing hazardous working conditions or
unsafe acts being performed.
The workplace Health and Safety representative is the spokes person for the section. Any
hazards and risks or changes in the workplace are brought under his/her attention.
The Full Time Health and Safety Reps and the workplace Health and Safety representatives
have an open door policy to the Health & Safety Manager and any issues can be brought to
his attention without avail.
These are meetings held at a higher level than Green Area Meetings and usually comprise of
the management team of a specific area or function i.e. Noligwa Residence,
ESW ect. These meetings provide the input for issues that needs to be discussed or followed
up at Green Area Meetings.
What is discussed in
Purpose By whom is it done
these meetings
H&S Month End Report Communicate compliance or non-compliance to safety program HOD i.e. Snr COW,
th to all. Inform all of critical issues identified in report and take Residence Manager,
Issued on the 28 of each
month action to have these addressed Engineer, Foreman
H&S Officer Inspections HOD i.e. Snr COW,
To communicate the hazards identified and recommended control
Once a month depending Residence Manager,
measures to address sub standard acts and conditions
on risk Engineer, Foreman
IRMS Action Manager To control and assess whether actions resulting from incidents,
accidents and Inspections to eliminate/reduce risk, have been H&S Officer
Circulated once a week completed
New equipment, changes in To make workers aware of the dangers related to the operation of HOD i.e. Snr COW,
Work processes unknown equipment. Inform all of findings of risk assessment Residence Manager,
conducted on new equipment and how it affects work standards Engineer, Foreman and
Adhoc or processes other front line supervisors
To make employees aware of a dangerous condition and the
Managerial Instructions HOD i.e. Snr COW,
appropriate safety measures to be taken to prevent injury or
Residence Manager,
damage to property. This condition or situation might not be
Signed by 3.1 Appointee Engineer, Foreman
covered in procedure
Safety Alerts and Briefs To create awareness of a threat to the health and safety of
employees resulting from a specific condition/situation and H&S Department to All SA
Issued as need arises forewarn employees to take the necessary corrective measures Region Services Employees
Incidents and Major Loss H&S Department to All SA
Notification of a Loss and measures to prevent a reoccurrence
Announcements Region Services Employees
Legal Appointee’s report
Indicates status of legal appointee’s H&S Department
Issued once a week
To indicate Risk Assessments conducted against outstanding. All SA Region Services
Risk Assessments
Communicate findings of assessments and recommendations Employees
H&S Department to all SA
Safety Achievers To communicate to employees when a safety objective has been
REGION SERVICES
Issued as achieved achieved i.e. 350 LTI Free Production Days
employees
SA Region Services needs to be continuously aware of how its activities are affected by
Legal and other requirements and how this information is communicated to the relevant
personnel.
These are organised presentations and discussions with groups of people or sometimes
individuals across the entire spectrum of SA Region Services operations or disciplines that
provide knowledge and skill for preventing and controlling accidental loss. The drive of this
coaching effort is therefore focussed on bringing operational capability and understanding of
a safety system to all levels of the organisation.
These coaching sessions are conducted on site by H&S Officials and Full Time Safety
Representatives when and where requested.
Workers shall be informed about their participation arrangements, including who is their
representative(s) on OH&S matters.
All communication to external parties needs to be listed and submitted on the respective required
intervals. This communication will firstly be discussed and approved by the HOD before it will be sent
out to external parties.
External communication also includes, but not limited to, any communication with one or more of the
following parties:
• Local authorities
• Organised forums
• General public
• Complainants
• Non-Governmental organisations
Health & Safety related complaints from outside of the company is being communicated via various
forums (WITW) and also through individuals phoning the Switchboard and then directed to the H&S
Manager who will action or direct the complaint through the correct channels.
Contractors
Corporate
Business
Direct to
public
Other
DMR
SA REGION
unit
SERVICES
Communicator P L E P L E P L E P L E P L E P L E
HR Manager x x x X x x
HOD x x x x X x x x x x x x
Foreman / Supervisor x x x x X x x x x x x x x
Corporate Office x X x
H&S Officer (Systems) x x x x X x x x x x x x x x x x x
Health & Safety
x x x x x x x
Manager
P = Phone L = Letter E = “E” Mail
The Management of SA Region Services will embark on a participation and consultation process with
employees and their representatives during various structures such as the Health and Safety
committee meetings, accident review sessions or any other meeting that is arranged for the specific
need of consultation.
Consultation will be done with the Health and Safety Committee for the following processes:
• Development and review of policies, COP's and exemptions.
• Development and review of H&S objectives
• Implementation of processes and procedures to manage risks
• Reviewing risk assessments
• Introduction of new, or modified, equipment, materials, chemicals, technologies.
• External party communication (e.g. DMR communication)
• Incident investigation
• Development and changes to SARSSS programs and documentation.
The workplace safety representative is a requirement in the Mine Health and Safety Act 29 of
1996. Full Time Health and Safety Representatives are being elected and terms of office being
agreed to as per the Health and Safety Agreements. The safety representative process works
as follows.
Election
Election of safety representatives is a democratic process where the group nominates
full time employees in the group and vote. The one with the most votes is the elected
safety representative. An alternative safety representative is elected that will act on
behalf of the elected representative if for any reason that person is not at work.
Training
Once the safety representative has been elected he will be nominated to attend safety
representative training which includes among other: 2 Days First Aid, 3 Days Hazard
Identification Risk Assessment and 2 Days Duties of a Safety Rep.
DEFINITIONS:
DOCUMENT
Information and its supporting medium (The medium can be paper, magnetic, electronic or optical computer
disc, photograph or master sample, or a combination thereof.)
RECORD
Document stating results achieved or providing evidence of activities performed
CONTROLLED DOCUMENT
Any document that needs to be controlled in terms of its distribution and use, such as the Policy and
documented procedures. These documents are either signed in original ink and/or signed for on a
distribution list. These documents will be signed off after evaluation has been done to determine that they
are adequate for purpose. The document will be signed off by the relevant members as depicted on the
distribution list.
Once copies are printed of the database, they are considered to be “uncontrolled”.
OBSOLETE DOCUMENTS
Documents that have been replaced by later revisions or those that is no longer relevant or valid, and has
been cancelled from the system. These documents will be identified either by crossing them out and writing
obsolete or rubber stamp obsolete document.
UNCONTROLLED DOCUMENTS
Any documents that have not been issued under the circumstances under “controlled documents” are
categorised as uncontrolled. This includes, but may not be limited to:
• Documents that do not need to be controlled such as the monthly safety topic.
• Documents not distributed by the authorised person as per the procedures “authority and
responsibility” table and signed for by the recipient.
• Documents printed from the electronic database. (Watermarked “uncontrolled document)
• Documents duplicated or photocopied from controlled documents.
• Photocopies of the Occupational Health and Safety policy as issued to the public or other
Interested and Affected Parties
It is not possible to judge from an uncontrolled copy whether it is the latest version. It is the responsibility of
the person holding the documentation to ensure that (s) he has the latest version.
INJURY
Physical harm or damage
FREQUENCY
Occurrence per unit time, (May be expressed qualitatively or quantitatively).
EXPOSURE
How often and for how long employees are exposed to a hazard/s.
LIKELIHOOD
Means the chance of an event occurring.
DUE DILIGENCE
Taking reasonable care to protect the health and safety of all employees. Provide equipment, maintain the
equipment, use equipment as prescribed, provide information relating to the equipment, and provide
competent supervision.
INCIDENT
An undesired event which under slightly different circumstances could result in harm to people. Damage to
property or loss to process or an undesired event that could or does result in a loss.
RISK MATRIX
A Risk index can be determined by plotting likelihood and severity indices on the y and x-axis respectively
and then using them to obtain a risk ranking.
HIRA
Process of recognizing that a hazard exists and defining its characteristics
• H = HAZARD
Anything around us that we can see as well as those energy sources we cannot see e.g. Gas and
radiation that can cause harm
• I = IDENTIFICATION
Identify the significant hazards (Process and recognition)
• R = RISK
Risk imagining (Likelihood and consequence if risk materializes)
• A = ASSESSMENT
Determine the magnitude of the risk if materialized
ROUTINE ACTIVITY
An activity which is performed on a regular basis (day to day)
NON ROUTINE
An activity performed on an adhoc basis
ACCOUNTABILITY
Principle that, individuals, organizations, and the community are responsible for their actions and may be
required to explain them to others.
RESPONSIBLE
Liable to be called to respond to a person for issues to be done.
INTERESTED PARTIES
Person or group, inside or outside the workplace, concerned with or affected by the SARSSS performance.
NONCONFORMITY
Non-fulfilment of a requirement – can be any deviation from:
Relevant work standards, practices, procedures, legal requirements.
SARSSS OBJECTIVES
SARSSS goals, in terms of OHS performance, that SA Region Services sets itself to achieve. Objectives are
quantified wherever practical.
SARSSS PERFORMANCE
Measurable results of SA Region Services management of its risks.
Note: Performance measurement includes measurement the effectiveness of controls.
OHS POLICY
Overall intention and direction which will be followed for the management of health and safety.
RECORD
Document stating results achieved or providing evidence of activities performed
HAZARD
A condition or practice with the potential to cause harm, or exposure to danger. (Immediate Causes,
Substandard Act or Substandard Condition)
RISK ASSESSMENT
Process of evaluating the risk(s) arising from a hazard(s), taking into account the adequacy of any existing
controls, and deciding whether or not the risk(s) is acceptable
PREVENTATIVE ACTION
Action to eliminate the cause of a potential nonconformity or other undesirable potential situation.
CORRECTIVE ACTION
Action taken to rectify a non-conformance or deviation
CONTINUAL IMPROVEMENT
To constantly improve on current Health and Safety standards
PROCEDURE
Specified way to carry out an activity or a process.
RISK ASSESSMENT
Process of evaluating the risk arising from a hazard, taking into account the adequacy of any existing
controls, and deciding whether or not the risk is acceptable.
WORKPLACE
Any physical location in which work related activities are performed under the control of SA Region
Services.
SAFETY MONTH
Period from the 20th of a particular month up to the 19th of the following month.
MANCOM
Management Committee
EXCO
Executive Committee
SUPERVISOR
Within SA Region Services – One who supervise or has charge and direction of i.e. Foreman, Clerk of
works, Training Officer, Residence Manager, Security Officer etc.
EMPLOYEE
Person working under the control of the organisation and includes contractors.
MANAGEMENT REPRESENTATIVE
A Person appointed in writing ensuring that the OH&S management system is established, implemented
and maintained in accordance with this OHSAS Standard;
and ensuring that reports on the performance of the OH&S management system are presented to top
management for review and used as a basis for improvement of the OH&S management system.
VISITOR
Any person who enters the premises of the mine who is not a full time employee or Contractor paid by the
mine
CONTRACTOR
Any person who perform work for the mine and is paid for his/her service.
ACCEPTABLE RISK
Risk that has been reduced to a level that can be tolerated by the organization having regard to its legal
obligations and its own
VERIFICATION
Verification is the act of reviewing, inspecting, testing, etc. to establish and document that a product, service,
or system meets the regulatory, standard, or specification requirements.
VALIDATION
Validation refers to meeting the needs of the intended end-user or customer to
prove the truth or to determine or test the accuracy. Also, validation is the process of checking if something
satisfies a certain criterion.
REFERENCES
• Roles and responsibilities are depicted in each system procedure and updated as and when
required in table format
• OHSAS 18001:2007 (Occupational Health and Assessment Series)
• The Mine Health and Safety Act 29 of 1996
• The Minerals Act 50 of 1991
• Occupational Health and Safety Act (Act 86 of 1993)
• COIDA
• AGA Strategic Objectives
• Implex Legal Register
• ATDS Training Matrix
• AGA RCAT
• Corporate Procedure Directive
• Health and Safety Agreement
• SAR/OESH/P/A/001.01 – AGA Incident reporting
• H&S 004 – Incident investigation
• H&S 006 – Emergency preparedness and response
• H&S 014 – Issue based risk assessment
• H&S 018 – Baseline risk assessment H&S 019 – Control of records
• H&S 023 – Control of documents
• H&S 027 – Competence, training and awareness
• H&S 028 – Continuous risk assessment
• H&S 029 – Communication, participation and consultation
• H&S 030 – Management review
• H&S 031 – Internal audit
• H&S 037 – Management of change
• H&S 055 – SA Region Services Scope
• H&S 058 – Legal and other requirements
• H&S 059 – Performance measurement and monitoring
• H&S 060 – Evaluation of compliance
• H&S 061 – Nonconformity, corrective and preventative action
• H&S 065 – Objectives and programme(s)
• H&S 067 – Resources, roles, responsibility, accountability and authority
• H&S 069 – Operational control
• H&S 070 – Documentation
• H&S 071 – H&S Policy
PROCEDURE DATE OF
CHANGES TO PROCEDURE
REVISION NUMBER APPROVAL
H&S 029 – Revision 3 Purpose, Scope, Definitions and Abbreviations, 3 June 2009
References, distinguished between
communication, participation and consultation,
roles and responsibilities, worker participation
added, external communication added.
H&S 029 – Revision 4 Added H&S Communication (R&A Table) 2 Oct 09
Added handling of outside Complaints (P9 point
6.9)
H & S 029 – Revision 5 Communicate Legislation changes added on p 5 30 May 2010