“A MUST ATTEND”

Effective Credit control and Debt collection

MOSA COURT APARTMNTS
12th – 13th May 2014
FEE: USHS 450,000
Target Staff Finance Managers, Accountants, Auditors, Credit managers, Credit collectors ,
credit supervisors , Revenue officers , lawyers , Accounts Receivables officers,
Court Bailiffs / Auctioneers , marketing staff and Business owners and managers
among others
Training  Understand debtor and communicate with effectively
 Collect money from both new and old accounts quickly and effectively
 To equip participants with simple and proven credit control processes in
order to minimize the risk of long term outstanding debt
 Improve telephone and writing skills .i.e. make effective calls and write
effective letters
 To promote team working and strengthen the poor inter- department
relationship between sales , credit , and other departments
 To appreciate the role of customer care based practices that will keep
your clients satisfied
 Participants will learn how to efficiently collect outstanding debt without
damaging the supplier - customer relationship

Course Content This course will provide practical approach to the following areas;
 Effective credit assessment and risk evaluation
 Practical aspects of financial analysis in credit evaluation
 Understanding the factors influencing a credit decision and the pitfalls
involved
 Developing effective collection system and procedures
 Collection tools and techniques i.e. Reviewing the Dos and DONTs
 Planning and Preparing for effective data collection
 Data collection check lists
 Phone collection
 Collection by letters
 Collection by mail
 Laying the groundwork to make collection efforts produce results.
Course Fee includes Meals and refreshments, stationery, and facilitators among others.
Reservations Please fill in the attached registration form for bookings.
 A sale is not complete until cash is collected

REGISTRATION FORM (please print clearly)

To be completed by the nominated person

Return by email to info@platinumconsultingafrica.com

Or info.pcgl@gmail.com

Effective Credit control and Debt collection

Bill to

Company / Organization……………………………………………………………………………………………………….

Address……………………………………………………….. Phone…………………………………………………………….

Email…………………………………………………………………………………………………………………………………....

Contact person………………………………………………………………………………………………………………………

DELEGATE(s) / NOMINATED STAFF

(Please provide information as it should appear on your badge)

Name Title Contact / email address

1…………………………………………………………………………………………………………………………………………

2…………………………………………………………………………………………………………………………………………

3…………………………………………………………. ………………………………………………………………....................

4…………………………………………………………………………………………………………………………………………

Authorized by

Name & Signature ………………………………………………………………………………………………………………..

Please return to:

Programme coordinator

Platinum Consulting Group

P O Box 24221 Kampala Uganda

Email: gplatinumconsulting@ymail.com Or info.pcgl@gmail.com