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1. Critically differentiate between the concepts of strategy, strategic planning and strategic
management.
2. Describe the different levels of strategy in an organisation.
3. Critically discuss the importance, benefits and risks of strategy.
4. Describe the tests for a winning strategy.
Strategy
Strategy can be described as the long-term direction of the organisation, a pattern in a stream of
decisions, the means by which organisations achieve their objectives and the deliberate choice of a
set of activities to achieve competitive advantage.
Strategic Planning
Strategic planning or strategy formulation is the first phase of an integrated strategic management
process, based on the concepts of strategic thinking and strategy, and comprises the following three
main decision stages:
(1) Deciding on the future of the organisation
(2) Analyzing the organization’s external and internal environments
(3) Selecting appropriate competitive strategies – strategic choice
Strategic Management
Strategic management is ultimately about consistently aligning the organisation with its internal and
external environments
Corporate Level
This is the top management level and it affects the strategic decisions of the organization as
managers and the board of directors makes decisions here from the top to the bottom, the ‘top-
bottom’, approach. Here CEO and the board of directors can be found. Neil Ritson, (2013), describes
the corporate level as ‘knowing what businesses we are in and what business should the organization
be in?’.
This is where the staff and other middle and operational managers can be found. Here we can expect
to see divisional managers and the staff of separate business units.
Finally the functional level, the staff on the floor implements the activities from the top managers. Here
we can expect to see the functional managers and the staff in each functional area in a business unit.
The line of bureaucracy and the chain of command takes place within these three levels.
3.0 The Importance, Benefit and Risk of Strategy
Though strategy is a coherent nature about the future direction of an organization, they provide an
actionable blue print for achieving organisation aspirations. Strategy critical show its importance to
organisation in the following areas;
However there are risk also associated with the strategy, this could be factors of external event and
trend that can have an impact on the company’s strategy and its shareholder value.
Though strategy severs as an aspiration for organisational goal, for strategy to have met it purpose as
a winning strategy, to be most successfully it must meet the following requirement;
In meeting the above requirement, the organisation strategy as success and as a winning approach
there should complies with the following key fits,
The goodness fit test, this measure looks at how well the organisation strategy fit in
the organisation situation in matching the industry and competitive environment.
The competitive advantage test, which look at whether the strategy can help the
organisation achieve a sustainable competitive advantage.
and finally the performance test, were the strategy is measured in terms of
profitability, financial strength, competitive strength and the market standing of the
organisation
STUDY UNIT 2
1. What is meant by the traditional process perspective on strategic management? Provide a
critical analysis of this perspective
The traditional process perspective is a rational, sequential, static, linear process with distinct
stages/phases to achieve strategic management. The three stages consist of:
Strategy Review, Feedback and Control – continuously evaluate the success of the strategic
management process as input for future decision-making. Aimed at monitoring progress and
providing feedback.
Deliberate strategies: when planned strategies (termed intended strategies) become realised
Tend to emphasise central direction & hierarchy. Implemented & realised under 3 conditions:
Planned/intended strategies work well in stable business environments. Environments are today
becoming increasingly dynamic, turbulent & unpredictable leading to an increase of unplanned &
emergent strategies:
3. Explain what is meant by strategy as practice? Critically defend why it is an appropriate
approach to manage new strategic realities
Practice Perspective offers a broader view of strategic management, considering wider range of
strategists (board of directors, top- & middle managers, consultants) but also allows for the messy
realities of doing strategy in practice.
Strategic thinking relates to the conceptual nature of strategy and requires a strong foundation of
critical thinking. Strategic thinking is the ability to see the total enterprise, to spot trends and
understand competitive landscape, to see where business needs to go and lead it into the future. All
of which is critical factors when setting an organisation's strategic direction.
5. Explain what is meant by strategising and critically explain the role of strategists and managers
in the context of strategy as practice
Strategising: "essentially what strategists do; described as devising or influencing strategies." Action
performed by strategists (people) who guide strategic planning & management process.
Strategists ('doer' of strategy): Individual, group or an object in an organisation that controls key or
precedent-setting actions. Can also be external role players.
Top managers as strategists are responsible for setting overall strategic direction, allocation
resources etc.
- Role as social craftsperson ensures buy-in from employees, deals with tensions & conflict, creating
positive atmosphere
- Role as artful interpreter contextualises strategy that other can identify own roles in it
- Role as known stranger ensures balance between distance & closeness in interaction between
strategists & other parties to maintain objectivity while cultivating trust
Board of Directors as Strategists: Focal point & custodians for corporate governance thus
influences strategising & overall strategic direction. Monitors relationship between management &
stakeholders to ensure organisations long-term sustainability.
Four important techniques which can be employed when analysing the external environment:
1. Scanning: Early signals of environmental changes and trends are identified
2. Monitoring: Meaning of environmental changes & trends is detected through ongoing
observation.
3. Forecasting: based on monitoring changes and trends, projections of anticipated outcomes are
developed.
4. Assessing: timing and importance of environmental changes and trends for organisations
strategies and their management are determined.
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Industry Structure
The first and fundamental determinant of an organisation’s profitability is industry structure. The
general types of industry structure are monopoly, duopoly and oligopoly −and the competitive
implications of major types of competition, namely monopolistic and perfect competition.
A monopoly player, such as a state-owned enterprise, serves in a closed domestic environment and
normally has a total advantage, while it retains government support. In a monopoly there are high
barriers to exit and entry into the market for firms. A low degree of competition is evident and the
market is stable and predictable.
An oligopolistic structure is characterised by a few large organisations, each with substantial shares of
the market. They try to maintain their own long-term competitive advantage through crafting largely
defensive strategies. In an oligopoly there are significant barriers to exit and entry into the market,
there is a moderate degree of competition and the market share is stable.
Monopolistic competition has more rivals of a similar size, which can result in less stability and short-
term competitive advantage. This leads to aggressive strategic approaches and more intense
competition. There is also a moderate to high degree of competition. A low to moderate degree of
market stability is evident.
Perfect competition implies that an organisation would require an aggressive strategic approach. The
market would be volatile, with frequent entry and exit of players. There exist a large number of
identical firms with no barriers to entry and exit. There is also a high degree of competition and a low
degree of market stability.
SA's mining industry is characterised by substantial regulatory factors and barriers in that it requires
sizable investments of resources, and entities depend on concessions, permits and other government
issued documents. From this perspective, the mining industry is made up of mostly a few large
organisations (such as De Beers, Transhex and Alexkor) each with substantial market shares, giving
it a oligopolistic structure.
However, recent times has seen a move towards what can be considered as artisanal mining –
smaller entities approach mines that was established long ago but since then have been abandoned.
These smaller entities appropriate the necessary mining rights as they believe that there is still ore to
be gained from the so-called 'depleted mines.' In this context structure moves towards monopolistic
competition as it sees more competition from similarly sized rivals aggressively seeking competitive
advantage.
Industry Dynamics
Refers to the rate of competitive and structural change in an industry over time. Management
challenge of dynamic industries is to know at all times the rules of the industry, who their competitors
are and why change takes place. Change can be due to
- external factors (e.g. technological change),
- change in one or more of the industry forces,
- internal factors (e.g. new product and/or process development),
- or some other factors.
As already mentioned, recent times has seen a change in structure of the mining industry causing
large firms to consider if they have to change their strategies to try and maintain market share or
whether the threat that minor entities pose in buying up discarded plots is small enough to be ignored.
Mining itself is a long process and even before that a lot of time is required for the necessary
investments and documents to be acquired to utilise a mine. In this sense the nature of the industry is
not disposed to change, however the effects of the economy and new technologies should be closely
monitored.
Responsible for industry attractiveness (in terms of both nature of competition in an industry & its
profitability).
To be able to analyse industry attractiveness appropriately a distinction has to be made regarding the
market segments. In the mining and supplying of for example iron ore, the Chinese has substantial
buying power as they are in a position to change suppliers (option of different countries) from which
they buy in bulk. This makes for high industry competitiveness and low profitability.
The mining industry require great amounts of electricity or fuel to operate. Here suppliers such as
Eskom are considered powerful because
- they are a monopoly, there are no other electricity suppliers that can be used;
- fuel sources are very specific (if the organisation would want to move away from electricity to
combustible fuels)
- albeit a large part, the mining industry is not Eskom's only source of total income.
This this leads to increased industry competitiveness with the effect of lower industry profitability
As resources become scarcer, so also does the rivalry between existing industry members increase.
It is not easy for potential or new competitors to enter into the mining industry due to intensive capital
requirements, access and infrastructure often required for distribution, and government regulation and
legislations. Hardship of entry therefore leads to decreased competitiveness which has a positive
effect on profitability.
Providers of substitute products & services: as the providers of raw material, there are very few, if
any, substitutes available to the mining industry.
Complementors as additional forces: the leasing of equipment can be seen as a service that can
enhance an the industry member's own products as the mining industry saves on capital investments
in this way.
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Competitive analysis: transforming incisive information (competitors & nonmarket factors) into usable
& actionable intelligence for strategic planning purposes. Involves the following two issues:
- identification of the organisation's competitors
- prediction of competitor behaviour
Defined industry / market segment will indicate who the competitors are. Next gather info on identified
competitors regarding their strategic intentions, long-term objectives, strategies & capabilities, the
assumptions on which their strategies are based, and their expected competitive behaviour.
As info is highly confidential, value of conventional analytical techniques is limited thus organisations
started using competitive intelligence (CI), a highly specialised approach derived from the field of
military intelligence.
STUDY UNIT 4
1. Critically discuss the obstacles and drawbacks in doing business in Africa. Use
practical examples to support your answers.
2. Critically assess the role of government in enhancing business conditions in Africa.
3. Describe suitable approaches for strategies in emerging markets, specifically the sub-
Saharan Africa.
1. Critically discuss the obstacles and drawbacks in doing business in Africa. Use practical
examples to support your answers.
THE LACK OF INFRASTRUCTURE. Generally, governments that are unwilling or unable to maintain or
improve existing infrastructure, let alone providing new, much needed infrastructure, are a significant damper
on investment and business in Africa. For the economic activity of a country in general and business in
particular, lack of infrastructure invariably translates into inadequate supply chains which adversely affect the
sourcing of strategic raw materials for production as well as the distribution of much-needed products to
markets, especially those in rural areas.
POLITICAL INSTABILITY. Political instability typically results from uncertain and unpredictable
government actions. These may include social and economic disruption or even armed conflict, as well as
nationalisation of industries or expropriation of property and assets of business organisations, all of which, for
investors and business alike, translate into uncertainty and risk.
HIGH LEVELS OF POVERTY. In most African countries and in many other developing
countries, a large proportion of the population lives on less than two US dollars a day,
CORRUPTION. The effect of corruption on business and society can be disastrous. According to various
international indices such as Transparency International's Corruption Perception Index, 90% of the countries in
Africa, on average, scored 33, well below the symbolic pass mark of 50.
AN INEFFICIENT PUBLIC SECTOR. In the prescribed book it is stated that the disappointing
economic growth of the African economy in recent years can be largely attributed to
an inefficient public sector.
LACK OF KEY SKILLS. Countries in Africa have generally been characterised by a lack of key
business and especially managerial skills, and an ample and often over-supply of a
semi-skilled and unskilled workforce.
Governments can enhance or deter economic growth and development through their
strategies, policies and investment decisions, but their main purpose, apart from ensuring political stability is,
inter alia, to create an environment conducive to economic growth, foreign investment, export promotion, job
creation and poverty alleviation, especially in the context of countries in Africa.
3. Describe suitable approaches for strategies in emerging markets, specifically the sub-
Saharan Africa.
The approach adopted by the PIR is based on breaking the forces that have perpetuated poverty,
while promoting income, wealth and opportunity. It is based on the following assumptions:
•economic growth and human development are linked, and should enhance quality of life;
•this is best achieved through advancing the capabilities of disadvantaged communities, households
and individuals by improving their access to assets, both physical and social;
•having established a framework for short-term macroeconomic stability, government should place
increasing emphasis on redistributive measures;
•to achieve this, a more assertive role will be required by government in facilitating the transfer of
assets and services from the wealthy to the poor, matched by market, institutional and spatial reforms
benefiting the less well-off;
•the collection of social, economic and demographic information to monitor the extent and nature of
change is a priority in managing the reduction of poverty and inequality.
Expansion of capabilities focuses on the relationship of people to the resources they have and the
commodities they require when meeting their basic sustenance requirements. The important elements
in this are: (1) the assets, claims and resources that are available to people; (2) the activities they
have to undertake in order to generate a sustainable livelihood; and (3) the commodities and services
they require for an acceptable standard of living. Different policy options can impact on different
elements within this system: for example, land reform could increase the availability of land for small-
scale farming, while reforming financial markets could facilitate the actions required to produce a crop.
STUDY UNIT 6
1. Differentiate between the different types of business level strategies. Give an example
of an organisation, product or service in each business level strategy discussed.
2. Critically discuss the advantages and disadvantages of each business level strategy.
3. Explain how organisations can evaluate business level strategies.
1. Differentiate between the different types of business level strategies. Give an example
of an organisation, product or service in each business level strategy discussed.
Cost leadership strategy involves the organisation having the lowest production cost compared to its
competitors. Typically targets a broad spectrum of buyers, and does not necessarily imply low price.
An example can be typical household items.
Differentiation strategy involves uniqueness along some dimension that is sufficiently valued by
customers thereby allowing a premium price. For Example, Apple uses this strategy by offering smart-
products (phones, tablets) at a premium price. Customers are willing to pay the premium price as they
see the product as being unique.
Focus low-cost leadership this is a low-cost leadership strategy that is focused on a specific target
market. Eg, Samsung introduced smartphones in the under R1000 price range to attract a younger
and lower income market
Best-cost provider strategy involves giving customers more value for their money by offering
upscale product attributes at a lower production cost than its rivals. Toyota’s Lexus is an example. It
offers all the luxuries and superior attributes of an elite motor vehicle (Mercedes Benz) but at a lower
cost.
2. Critically discuss the advantages and disadvantages of each business level strategy.
ADVANTAGES:
an increasing in competitiveness and market share through sustainable cost advantages
protection for the organisation against competition as a result of its durable cost advantage
protection against powerful suppliers because of large-scale purchases and the resultant
potential of discounts
protection against the power of buyers because of the low-cost advantage and competitive
pricing possibilities
durable cost advantages serving as barriers to imitation, barriers to the threat of substitute
products and barriers to the threat of new entrants to the market, which should be evident
from analysis of the organisation's competitors
DISADVANTAGES :
not keeping up with changes in the external environment,
not being aware of changing consumer needs and preferences with regard to products and
services in the low-cost market sector that could seriously affect competitive market position
not being aware of industry dynamics, changing industry competitive forces, and the actions
of competitors as far as imitating, or even worse, improving on an organisation's low-cost core
competencies, is concerned the so-called ``curse of complacency''.
DIFFERENTIATION STRATEGY
ADVANTAGES
They could safeguard an organisation against competition as a result of brand loyalty.
They could enhance profit margins by slightly higher pricing than their competitors.
Powerful suppliers are rarely a problem.
Differentiators are unlikely to experience problems with powerful buyers.
Threats of substitute products really depend on competitors' products to meet or exceed
customer needs before customers would be willing to switch products.
Effective differentiation and brand loyalty could act as barriers to entry.
DISADVANTAGES
relate to the organisation's inability to maintain uniqueness from a customer perspective - not
fully responding to the durability challenge of competitive advantage.
Another danger stems from the design or physical features of a product, which are much
easier to imitate than uniqueness, which stems from intangible sources like innovation, quality
of service, reliability, brand and prestige.
ADVANTAGES
DISADVANTAGES
high production costs, basically because of the inability to realise economies of scale
not being aware of changing technology and consumer preferences
not being able to effectively ward off an attack by rival differentiators
ADVANTAGES
Protects the industry from competitors by its cost advantage and keeps the organisation safe
as long as it can maintain this advantage because low prices are important for consumers.
It uniquely combines low cost and differentiation, while maintaining quality and providing good
value at a reasonable price compared to competitors.
DISADVANTAGES
could result from not being aware of a changing competitive industry environment
the risk that the cost leadership and/or differentiation features that underlie this strategy do
not measure up to market expectations, leaving this strategy ``stuck in the middle'', and
therefore uncompetitive.