Dr. Yvonne M.

Spicer 508-532-5401 MEMORIAL BUILDING

Mayor mayor@framinghamma.gov 150 Concord Street, Room 121
www.framinghamma.gov Framingham, MA 01702
Thatcher W. Kezer III
Chief Operating Officer

MEMORANDUM

To: George P. King, Chair, Councilor at Large

Adam C. Steiner, Vice Chair, District 3 City Councilor
Janet Leombruno, Councilor at Large
Christine A. Long, District 1 City Councilor
Cesar Stewart-Morales, District 2 City Councilor
Michael P. Cannon, District 4 City Councilor
Robert D. Case, District 5 City Councilor
Phillip R. Ottaviani, Jr., District 6 City Councilor
Margareth Basilio Shepard, District 7 City Councilor
John A. Stefanini, District 8 City Councilor
Tracey Bryant, District 9 City Councilor
From: Dr. Yvonne M. Spicer, Mayor
cc: Jeanette Galliardt
Date: June 11, 2020
Re: Reorganization for the Division of Planning and Community Development

Pursuant to Article V, Section 4 of the Framingham Charter, I hereby submit a reorganization

plan for the establishment of the Division of Planning and Community Development (DPCD).

This reorganization plan pulls together what were formerly three separate departments
reporting to separate authorities to create a unified approach to the five key functions of
planning, permitting, community development, conservation and a newly created economic
development function under one director.

The general approach under the reorganization plan is to transform these mostly siloed
departments into a single division focused on these five key functions but with the flexibility to
allocate any and all resources to those functions that need the resources at any one time. The
result will be a more nimble and responsive organization to meet the economic challenges of
the community. It will result in unified financial management, unified community outreach
support, unified permitting coordination, a single unified website, stronger, dedicated
economic development function and improved support for the various board and commissions
that rely on the Divisions expertise and administrative staffing.
Attached is the implementing Ordinance that formerly puts the Division in place, but even more
importantly is the proposed new organizational chart that provides a simple and clear picture of
how the Division is to be organized. I have also included additional background material.

There are three actions to be accomplished; adoption of an Ordinance that codifies the
Division’s organization, the adoption of changes to the City’s personnel classification plan to
create or modify the necessary positions and finally, through the adoption of the Bylaw Review
Committee’s work, to migrate the former Town bylaws into appropriate City Ordinances to
clean up the language to reflect the changes created through the adoption of the City Charter.

Under the provisions of the City Charter, Article V, section 1, the City Council has 60 days from
filing to accept, reject or take no action on the matter. We look forward to having a dialog over
these next 60 days to answer any questions you may have.

Attachments:
1. Implementing Ordinance for Reorganization
2. Division Director’s Memorandum for Reorganization
3. DPCD Proposed Reorganization Presentation
4. Classification Change Summary
5. Permitting Manager Job Description
6. Economic Development Coordinator Job Description
Upon request of the Mayor, an ordinance reorganizing a former Town department to
establish the Division of Planning and Community Development in accordance with Article
V, Section 4 of the Framingham Home Rule Charter:

SECTION 1. Add the following new section to Article II of the General Bylaws/
Ordinances:

Section 25. Division of Planning and Community Development

25.1 Establishment. Pursuant to Article V, Section 4 of the Framingham Home Rule Charter
(“Charter”), the Division of Planning and Community Development (“DPCD”) is hereby
established to be responsible for the coordination of all the planning, community and
economic development related activities of the City of Framingham. This division shall
be responsible for the coordination of all of the duties and responsibilities related to
planning, community and economic development activities which prior to the adoption of
the Charter were performed by or under the authority of the community and economic
development department as well as the planning board and conservation commission; and
it may have such additional powers, duties and responsibilities with respect to the
coordination of planning, community and economic development related functions and
activities as the City may from time to time provide, by ordinance, and which may
include the coordination of all land acquisition and land management proposals,
economic development planning, the preparation of a comprehensive or master plan and
maintenance of a centralized source of records, reports, statistical data and other planning
and development related materials.

25.2 Director. The DPCD shall be under the direct control and supervision of a director of
planning and community development who shall be appointed by and who shall be
responsible to the Mayor. The director shall be a person especially fitted by education,
experience and training to perform the duties of the office. The director shall be
responsible for the supervision and coordination of all activities of the division of
planning, and community development in accordance with general laws, ordinances,
administrative code and rules and regulations.

25.3 Organization.

25.3.1 The DPCD Director shall organize the division into functions reflecting
efficient and predictable delivery of planning, community development,
economic development, and land use permitting services to the City, property
owners, project developers, and citizens at large.

25.3.2 The DPCD Director shall seek administrative efficiencies wherever possible,
particularly with regard to delivering land use permitting services. The Director
shall organize human and financial resources as needed to ensure the Planning
Board, Zoning Board of Appeals, and the Conservation Commission, Historical
 Commission, Historic District Commission, Economic Development and
Industrial Corporation, and Agricultural Advisory Committee receive adequate
staff support.

25.3.3. The DPCD organization shall be reflected in definitions and procedures

implemented in city administrative, financial, human resources, and capital
management systems.

SECTION 2. Amend the City personnel classification and pay plans pursuant to Article IV
of the General Bylaws/Ordinances to add/amend the following positions:

1. Add new Economic Development Administrator position;

2. Reclassify the Planning Board Administrator position as Permitting Manager;

3. Change the title of the Conservation Commission Administrative Assistant

position to Communications and Land Stewardship Coordinator.

SECTION 3: These actions will be taken as part of the recommendation of the Bylaw
Review Committee. They do not require immediate action by the City Council but are part
of the Bylaw Review Committee changes submitted to the City Council. We request the
Council to adopt the listed changes, which are noted here for reference.

Bylaws Article I, Section 1

1. Community and Economic Development Director – strike and replace with Director
of Planning and Community Development, Mayor as Appointing Authority subject to
City Council review;

2. Planning Board Administrator – delete;

3. Planning Board – change from elected to appointed, Mayor as Appointing Authority

subject to City Council review;

4. Zoning Board of Appeals, Conservation Commission Historical Commission,

Historic District Commission and Agricultural Commission, Economic Development
and Industrial Corporation – change appointing authority to Mayor subject to City
Council review.
 FRAMINGHAM PLANNING & COMMUNITY DEVELOPMENT
150 CONCORD STREET ú MEMORIAL BUILDING ú ROOM B-2 FRAMINGHAM, MA 01702-8325 T: 508.532.5455

MEMORANDUM
To: Mayor Yvonne M. Spicer
From: Kevin Shea, PCD Director

CC: Thatcher W. Kezer III, Chief Operating Officer

Christopher Petrini, City Solicitor

Re: Proposed Planning and Community Development Reorganization

Date: June 9, 2020

Attached to this document is the proposed Ordinance required to formally create the Division
of Planning and Community Development Division (DPCD) that is called for in the Charter
adopted in November 2017. This ordinance formally combines the executive function staff
resources from three separate entities – Community and Economic Development, Planning
Board and Conservation Commission – into one Division under a single Director. We ask that
you formally submit this reorganization Ordinance to the City Council for their consideration.

This proposed ordinance creates a new Division of Planning and Community Development
(“DPCD”), as described in Article V, Section 4 of the Framingham Home Rule Charter
(“Charter”). This ordinance shall be one part of an Organization Plan for the DPCD filed by the
Mayor, as Described in Article V, Section 1 of the Charter. This proposed ordinance includes
amendments, insertions, revisions or repeals of pre-existing bylaws and ordinances needed to
create the DPCD.

The Organization Plan includes the following components:

1) Proposed Ordinance Language and
2) Proposed Organization Chart
3) Job Descriptions for one new, one reclassified position, and one existing position
that needs to be re-titled.
The proposed changes achieve the following benefits:
• Eliminating the silos: There are no longer four different departments (Planning,
Planning Board, Community Development, and Conservation Commission);
• Maintains five key functions: Instead we are proposing to maintain five functions
(Permitting, Planning, Community Development, Conservation, and we added Economic
Development;
• Move Conservation Administration out of DPW: The Conservation Commission is no
longer administratively responsible to DPW;
• Repurpose key roles to support all functions: The Community Outreach Coordinator
and the Fiscal Manager are now part of the DPCD Administration in order to support all
of the functions;
• Add Economic Development Capacity: The creation of a new function, economic
development, with the addition of a new Economic Development position;
• Reclassify PB Administrator to Permitting Manager: to ensure full permitting
coordination under one Manager;
• Change one Title: change of the Conservation Commission’s Administrative Assistant to
Communications and Land Stewardship Coordinator.

Many of these internal changes are reflected in the organization chart but not called out
specifically in the ordinance language. This new ordinance is required to fully implement the
structural changes already underway and provided here for context into how the Division
operates, the functions it serves, and the benefits of reorganization.

We ask the City Council to review the Organization Plan and consider the following actions:
ACTION 1: Adopt Ordinance/Bylaw language to add a new section to Article II of the
General Bylaws/Ordinances of the City of Framingham;

ACTION 2: Amend the City personnel classification and pay plans pursuant to Article IV
of the General Bylaws/Ordinances to add/amend certain positions;

ACTION 3: There is no action required by the City Council at this time but rather the
changes identified are part of the Bylaw Review Committee’s work that impacts this
Division as identified in this document We ask that when the Bylaw Review Committee
proposal is presented, that the Council also adopts the provisions that pertain to this
Division as recommended by the Committee.

2
Division of Planning & Community
Development

Division Reorganization (Revised)

June 16, 2020
 –ACTION 1: Vote to adopt
Ordinance/Bylaw language to add a new
section to Article II of the General
Bylaws/Ordinances.
Request
–ACTION 2: Vote to amend the City
personnel classification and pay plans to
add/amend positions.

Framingham Community & Economic Development 2

New Division
Established by
the Charter in
2017
 – The charter called for a new Division of Planning and
Community Development (DPCD), which manages the
functions of three formerly separate divisions in order to
streamline planning, economic development and permitting
functions.

– The DPCD has been organized to provide efficient and

predictable delivery of planning, community development ,
DPCD zoning, economic development, conservation, and land use
Mission permitting services to the city, property owners, project
developers and citizens at large.

– The DPCD also organizes human and financial resources as

needed to ensure the Planning Board, Zoning Board of
Appeals, Conservation Commission, Historical and Historic
District Commissions, and EDIC receive adequate staff
support.
 ORIGINAL Report to
ORGANIZATION TM/Mayor
Reported to DPW
Reported to Director

Planning Board
Community Conservation & Open
Deputy Director for Development Space Administrator
Planning Coordinator
(60% CDBG)

Planner/ZBA Assistant Conservation

CD Administrator
Senior Planner Administrator (60% Administrator
(100% CDBG)
ZBA)
Planning Board
Administrator
Housing Quality
Planner ZBA Admin Assistant Inspector
(Vacant, Unfunded) (100% ZBA) (CDBG Contractor, Conservation
Task-Based) Administrator
Community Outreach
Associate Planner
Coordinator (COC)

Admin Assistant
Conservation/
Communications
 –Eliminate silos from previous version
–Maintain 5 key functions
–Move Conservation out of DPW
Proposed –Repurpose key roles to support all functions
Changes –Add Economic Development Capacity
–Reclassify PB Administrator to Permitting
Manager
–Title Change for Conservation Administrative
Assistance
 PROPOSED Report to Mayor
ORGANIZATION
(Revised) Director

Community Outreach Fiscal

Coordinator Manager

Assistant
Director

Economic Development Land Use

Community Development Senior
Administrator Manager
Coordinator Planner
(New-Unfunded) (Reclassification)

Economic Development
Community Development Conservation
Project Manager Planner
Administrator Administrator
(0.5 FTE)

Associate Planner Assistant Conservation

(Conformance) Administrator

Currently Vacant
Positions Communications & Land
Historic Pres. Planner
Stewardship
(0.5 FTE)
(Name Change)
 New Job Title Basic Description

Economic Serves a key role in the DPCD including professional, technical work
Development advancing the City’s economic development activities, strategies, and
New and Coordinator goals, recruiting and retaining businesses, increasing the business and
commercial tax base, and meeting with multiple stakeholders to
Re-purposed maintain economically vibrant business districts and strategically
position the City to compete regionally for economic development
Roles
New Job Title Repurposed Basic Description
Position
1 new position
Land Use Was PB Technical/Planner role – intended to serve ZBA and
Manager/ Administrator PB, work with applicants to get projects ready for
2 repurposed Department Position application, run the TRT, write decisions and manage
Director board expectations. Participate in planning process
positions (Revised) and drive rezoning efforts

Fiscal/Office Was CED Manages all payroll, accounts payable, contracts,

Manager Admin – requisitions, office management, reception, assists
already with Permitting Administration
completed
 Existing Job Revisions to Job Description – no title, salary or grade
Existing Roles changes
Community Job description changed to support the entire division not just
Revised/Re- Outreach the planning board. This role provides support for division
Titled Coordinator outreach activities including, statutory notifications like
postcards and newspaper ads for public hearings as well as
(no salary website management and meeting planning.
implications) Planner Job description changed to support all permitting functions,
not just ZBA. This position also provides planning expertise for
other initiatives as needed.

Existing Job Revisions to Job Title – no salary or grade changes

2 revised roles
Conservation Change job title to “Communications and Land Stewardship”
1 re-titled roles Admin Assistant to reflect current role. No salary or grade change.
 – Establishes new Planning and
Community Development Division
including:
– Scope of the Division
– Reporting structure
– Role and Authority of the Director
Key Elements – Identifies the Boards and
of a New Commissions supported by this new
Division
Ordinance – Directs Changes to the Employee
Classification Tables
– Repeals any old ordinances
governing the organization of
Community & Economic
Development

10
 – Unified Financial Management
– Unified Community Outreach
support (website, meetings,
permitting postcards, etc.)
– Unified Permitting Coordination
Benefits – Cross Trained support staff
– Updated “Plan Build Grow
Process”
– Single Unified Website
– Stronger, dedicated Economic
Development Function
 –ACTION 1: Vote to adopt
Ordinance/Bylaw language to add a new
section to Article II of the General
Bylaws/Ordinances.
Next Steps
–ACTION 2: Vote to amend the City
personnel classification and pay plans to
add/amend positions.

Framingham Community & Economic Development 12

June 19, 2020
Division of Planning and Community Development – Reorganization Plan
SUMMARY OF CLASSIFICATION CHANGES REQUESTED (Revised)

Type of Change Title Description Classification/ Budget Impact

Reclassification
New Position Economic Serves a key role in the DPCD including professional,
Development technical work advancing the City’s economic M8 $75,000
Administrator development activities, strategies, and goals, recruiting
and retaining businesses, increasing the business and
commercial tax base, and meeting with multiple
stakeholders to maintain economically vibrant business
districts and strategically position the City to compete
regionally for economic development

Reclassification/ Land Use Manager Technical/Planner role – intended to serve ZBA and PB, Old - DH/S2 Old - $101,790.96
New Title work with applicants to get projects ready for New – M8 New- Up to $93,256
application, run the TRT, write decisions and manage
board expectations. Participate in planning process and
drive rezoning efforts
New Title Communications Professional/Environmental role including permitting M4/Step - 8 $45,877
and Land support, educational and recreational outreach and No Change
Stewardship coordination of land management matters, grant
management, and regional environmental coordination
LAND USE MANAGER FRAMINGHAM, MA

Position Purpose: Performs supervisory, administrative and professional work in planning,

organizing and directing all Land Use and Permitting services and activities, the development of
planning and land use controls and participates in other long-range planning efforts. Performs all
other related work as required.

Essential Functions:
The essential functions or duties listed below are intended only as illustrations of the various
type of work that may be performed. The omission of specific statements of duties does not
exclude them from the position if the work is similar, related, or a logical assignment to the
position.)

§ Oversees all aspects of Land Use and Permitting including oversight of administrative and
professional staff for the Planning Board, Zoning Board, Conservation, Historical, and Historic
District Commissions.
§ Reviews projects for compliance with zoning as recommended by the Building Commissioner.
§ Hosts pre-application meetings, reviews applications and site plans, hosts project review
meetings and Technical Review Team (TRT) meetings, develops staff reports for the Planning
Board’s and Zoning Board’s review of the project to highlight and determine if the project is
in conformance with zoning and the site plan is appropriate.
§ Works with applicants to improve plans, holds a public hearing in accordance with MGL, and
drafts decisions. Once the project is in the construction phase, ensures conformance.
§ Ensures compliance with all hearing and notification requirements for all boards and
commissions in accordance with MGL.
§ In coordination with other planning staff and the Planning and Zoning Boards, drafts new or
updates existing zoning by-law in accordance with MGL and City needs. Ensures
compatibility with current plans, existing zoning, and with MGL.
§ Serves as the point person with the State as the 43D Permit Coordinator. Takes 43D projects
through the planning and permitting process; pre-application meeting to construction
conformance. Keeps 43D permit guide up to date.
§ Supervises permitting staff.
§ Coordinates directly with Conservation Commission staff around Conservation Permitting to
ensure a streamlined and efficient permitting process for applicants.
§ Researches new concepts/programs/planning grants for the development of new zoning by-
laws, programs or grant opportunities. Coordinates with other Divisions and organizations to
develop new programs or grant writing as needed.
§ Transition to a new online permitting development system, along with shifting the Planning
board to electronic tablets; and streamlining the permitting process for more internal review.
§ Performs similar or related work as required, directed or as situation dictates.
§ Responsible for the maintenance and implementation of the Master Land Use Plan. Ensures
that all land use projects are in compliance with the MLUP.

Recommended Minimum Qualifications:

Education, Training and Experience:

Bachelor’s Degree in Urban Planning, Engineering, Environmental Science or other field closely
related to urban or regional planning required. Master’s Degree strongly preferred. Minimum of
five years of experience in land use, storm water management, strategic long-term planning and
April 2020 Page 1 of 3 FLSA: Non-Exempt
LAND USE MANAGER FRAMINGHAM, MA

policy development; three years of managerial experience preferred; or any equivalent

combination of education, training and experience. Possession of a valid motor vehicle
operator’s license. American Institute of Certified lanners (AICP) strongly encouraged.

Special Requirements: None required.

Knowledge, Abilities and Skill

Knowledge: General of the practices and principles of planning and zoning, land use,
development, public administration and the structure of city government. Working knowledge of
state and federal statutes governing municipal planning and land use. Demonstrated knowledge
in urban planning, land use and zoning issues, site plan review, and public infrastructure projects.
Working knowledge of computer equipment and software.

Abilities: Ability to plan, organize and collaborate with other staff in an effective and supportive
manner. Ability to establish and maintain working relationships with organizations, departments
and officials. Ability of leadership, independent judgment, initiative and decision-making. Ability
to plan, implement, and evaluate effective services, strategies, facilities and staff. Ability to
communicate effectively. Ability to operate standard office equipment. Ability to understand
complex documents. Ability to operate a motor vehicle.

Skills: Excellent planning and organizational skills. Excellent written and verbal communication
skills. Proficient computer skills and budgetary skills; interpersonal and problem-solving skills;
grant writing skills. Strong supervisory and mentoring skills.

Physical Requirements:
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.

This position is frequently required to sit, communicate, or hear; occasionally required to walk,
must be able to handle, or feel objects, tools, or controls; and reach with hands and arms. The
employee must occasionally lift and/or move objects weighing up to 10 pounds. Vision and
hearing at or correctable to normal ranges. This position requires the ability to operate a
keyboard and calculator at efficient speed.

Supervision:
Supervision Scope: Performs highly responsible work of a complex nature which involves the
exercise of independent judgment and initiative in planning and overseeing the administration of
several regulatory and permitting boards.

Supervision Received: Work is performed under the direction of the Planning and Community
Development Director and Assistant Director.

Supervision Given: Provides supervision of one full time and two part-time positions.

April 2020 Page 2 of 3 FLSA: Non-Exempt

LAND USE MANAGER FRAMINGHAM, MA

Job Environment:
§ Work is performed under typical office conditions; work environment is moderately noisy.
§ Operates an automobile, computer, calculator, telephone, copier, facsimile machine, and
other standard office equipment.
§ Interacts with other City departments, City businesses, the general public, and City officials.
§ Has access to department-related confidential and/or sensitive information including
financial records, the disclosure of which would cause a significant breach of trust and
seriously damage the reputation of the department.
§ Errors in judgment could result in department errors, lower standards of service to the
community, monetary loss or legal repercussions and possible negative public relations for
both the department and the City.

The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the position’s essential functions.

April 2020 Page 3 of 3 FLSA: Non-Exempt

ECONOMIC DEVELOPMENT ADMINISTRATOR FRAMINGHAM, MA

Position Purpose:
Serves a key role in the Planning and Economic Development Division involving professional,
technical work advancing the City of Framingham’s economic development activities, strategies
and goals, recruiting and retaining businesses, increasing the commercial and industrial tax base,
and working with multiple stakeholders to maintain economically vibrant business districts to
strategically position the City to compete regionally for economic development.

Essential Functions:
(The essential functions and/or duties listed below are intended only as illustrations of the various
types of work that may be performed. The omission of specific statements of duties does not exclude
them from the position if the work is similar, related, and/or a logical assignment to the position.)

1. Researches and develops brand-marketing tools.

2. Coordinates the implementation of economic development priorities as identified in City
plans, policies and as assigned. Converts ideas into action plans to affect economic
development outcomes.
3. Attends and participates in internal and external meetings, some of which may be before
or after normal business hours.
4. Coordinates and participates in related special events.
5. Serves as primary contact for business development inquiries.
6. Cultivates and maintains strong, professional working relationships with a range of
community stakeholders to support economic development.
7. Reviews current policies and suggests adjustments and changes to relevant City staff.
8. Collaborates with community partners, stakeholders and City staff to develop and
promote goals and objectives contained within the City’s Economic Development Action
Plan.
9. Develops, promotes and utilizes resources such as special events, social media, web-
based applications and other tools to enhance development and utilization of existing
business opportunities and community programs.
10. Updates and publishes relevant information utilizing web-based applications and other
tools as needed to promote goals and objectives of ongoing projects including available
locations for sale or lease.
11. Engages local and state business representatives and pursues grant funding opportunities.
12. Participates in pre-development review meetings to facilitate regulatory and permitting
requirements for applicants.
13. Provides a limited range of customer service assistance as needed to applicants
throughout the permitting process of development projects.
14. Maintains citywide database of economic development information including current
businesses, business leads and key contacts.

April 2020 Page 1 of 3 FLSA: Exempt

ECONOMIC DEVELOPMENT ADMINISTRATOR FRAMINGHAM, MA

15. Maintains a business development tracking system on leads, inquiries, requests and
projects throughout full life cycle of proposals and pre-development activities and
prepares reports on outcomes.
16. Researches analyses and trends, and prepares corresponding reports and
recommendations related to strategic economic development.
17. Implements business attraction, retention and expansion programs.
18. Serves as the primary contact for businesses location/relocation searches
19. Staff Framingham EDIC and coordinates their initiatives and activities

Recommended Minimum Qualifications:

Education, Training and Experience:
Bachelor’s degree with 3-5 years of experience working in partnership with local businesses and
community organizations in economic development, community engagement or community
development. Master’s Degree in Planning, Economic Development, Real Estate or related fields is
strongly preferred.

Knowledge, Abilities and Skill:

Knowledge: Must possess knowledge of Massachusetts general laws and of the principle practices
of public administration, and community and economic development. Knowledge of local,
regional and area market conditions relative to economic development potential and opportunities.
Knowledge of business planning and market analysis, economic, and business promotion.

Skills: Excellent verbal and written communication skills; excellent interpersonal and
collaboration skills; interpersonal and problem-solving skills; grant writing skills.

Abilities: Ability to promote and develop marketing materials and strategies, ability to
demonstrate a high level of resourcefulness, creativity, discretion, and negotiating skills. Ability
to establish and maintain professional working relationships with staff and supervisors and
deliver a high level of customer service to business owners, community stakeholders and City
leaders. Ability to review leases, pro forma reports, and other legal/financial documents used in
the field of real estate development, ability to maintain confidentiality, communicate effectively,
multi-task, and prioritize.

Physical Requirements:
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.

Regularly required to walk, stand, sit, talk, and hear; operate objects, tools, or controls; pick up
paper, files and other common office objects. Ability to view computer screens and work with
details for extended periods. Must be able to communicate written and verbally. Vision and
hearing at or correctable to normal ranges.

April 2020 Page 2 of 3 FLSA: Exempt

ECONOMIC DEVELOPMENT ADMINISTRATOR FRAMINGHAM, MA

Supervisory Responsibility: No supervisory role is involved with this position.

Supervision Required: The employee carries out regular work under the supervision of the
Director of the Planning and Community Development Division.

Job Environment:
• Work is generally performed in a moderate noise environment under general office
conditions but with frequent interruptions; regular schedule occasionally requires
attendance at evening meetings.
• Some fieldwork is performed in the community under varying conditions, with exposure
to various weather conditions.
• Operates an automobile, computer, telephone, and other standard office equipment.
• Makes frequent contact with the general public, elected officials, businesses, property
owners, consultants, department heads, and other City employees. Contacts are in person,
by phone, email and group meetings email and involve an information exchange dialogue.
• The employee has access to some confidential information.
• Errors in judgment could result in delay or loss of service, or adverse public relations.

April 2020 Page 3 of 3 FLSA: Exempt