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► Referenced Documents
Document Title
DD+DIS124.11E DRYSTAR AXYS SB18 / DRYSTAR 5302 SB23:
Software 2.2.0_C1 available to solve Hang-up after Changing
Key-Operator Language and RF Tag Reading Problems
For up-to-date information to Software 2.2.0_C1 or information about a software
higher than 2.2.0_C1 refer to the Agfa Healthcare Library:
Hardcopy > Dry Imagers > DRYSTAR 5302 > Service Bulletin
NOTE:
Dispose the enclosure document after finishing your task
(observe the confidentiality note below).
CONFIDENTIALITY NOTE:
Use, dissemination, distribution or reproduction of this document by unauthorized personnel is not permitted and may be unlawful.
DOCUMENT CONTROL NOTE:
The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.
Revision 0
07-2011 printed in Germany Document Node ID: 33713029
Enclosure_e_template_v07
Agfa Company Confidential Copyright © 2011 Agfa HealthCare N.V.
DD+DIS123.11E Enclosure
► Manufacturer
Agfa HealthCare N.V.
Publisher
Agfa-Gevaert HealthCare GmbH
Tegernseer Landstraße 161
D - 81539 München
Germany
Copyright 2011 Agfa HealthCare N.V.
All rights reserved.
Technical modifications reserved.
AGFA and the Agfa-Rhombus are trademarks of Agfa HealthCare N.V.
WARNING:
Improper operation or service activities may cause damage or injuries.
INSTRUCTION:
(1) Read the "Generic Safety Directions" document
(see Agfa HealthCare Library => General Info => Agfa HealthCare =>
Publications => Service Manual) prior to attempting any operation, repair or
maintenance task on the equipment.
(2) Strictly observe all safety directions within the "Generic Safety Directions" and on
the product.
LIST OF CONTENTS
1 INTRODUCTION ......................................................................................................................5
2 PREPARATION ........................................................................................................................6
2.1 Check of currently installed Software Release and IP Address ...............................................6
3 SOFTWARE INSTALLATION.................................................................................................10
3.1 Software Upgrade via CF Card...............................................................................................10
5 APPENDIX..............................................................................................................................15
5.1 Connection to the Printer Service Web Pages .......................................................................16
5.5 Performing the Software Upgrade via local Keypad or Browser Pages .................................22
SCOPE OF DELIVERY:
The software ZIP file downloaded from the Agfa HealthCare Library contains:
Software ≥ 2.2.0_C1
Java Virtual machine "jre_1_5_0_03-windows-i586-p.exe".
Required in exceptional cases only.
Installation Instructions as PDF file (this document)
REQUIRED TOOLS:
Service PC with CF card reader (CF = Compact Flash)
Crossed network cable (EB+72010270 or commercially available) or
For recent PC models which autodetect the type of network connection:
Standard network cable (commercially available)
NOTE:
A CF card, which may be required for software installation, is part of the printer
delivery, and usually stored in the upper tray of the printer.
If this CF card is lost, use a CF card from spare parts stock, spare part number*:
CM+3433561
As an alternative, use a CF card with following specifications:
Capacity max. 4 GB
Formatted: FAT (not FAT32, not NTFS)
If the CF card capacity is > 4 GB, it is possible to format it via printer command line:
format a: /makepart=2047,-1 /all /do
* The last digit in the spare part number indicates the spare part revision at release of
this document. When ordering, the actual revision of the spare part is delivered.
REQUIRED TIME:
Approximately 1 hour
NOTE:
The software installation can be performed at any DRYSTAR 5302 / DRYSTAR AXYS.
It is independent on the software or hardware status.
1 Introduction
The software installation procedure is identical for both printers and split up in following
steps:
# Step Refer to
section
1 Preparing the software upgrade. 2
2 Performing the software upgrade. 3
3 Finalizing the software upgrade. 4
NOTE:
This document describes the software installation of software ≥ 2.2.0_C1 via
"Emergency software installation" procedure.
Installation via local keypad or browser is only supported when upgrading from
software ≥ 2.0.0_C2. A short instruction for software installation via local keypad /
browser is available in the appendix, section 5.5.
It is recommended to perform the "Emergency software installation" procedure
even if starting the upgrade from software ≥ 2.0.0_C2.
For a list of new features and solved bugs of the software refer to service
documentation chapter 3.8, Software Releases, Patches.
2 Preparation
# Tasks Refer to
section
1 Check currently installed Software version and IP address*. 2.1
2 Print reference images from the modalities*. 2.2
3 Disconnect the network cable. 2.3
4 Save the printer configuration*. 2.4
5 Unzip software. 2.5
6 Copy software to CF card. 2.6
*Step is not performed when installing the software on an empty hard disk.
NOTE:
Purpose of writing down the printer IP address:
If the printer IP address after the software upgrade is still the same like before, this is
the proof that the configuration was preserved during software upgrade.
NOTE:
This step is an optional step. This allows comparing the clinical image quality before
and after software upgrade. The image quality should stay the same.
(1) Connect a network cable between service PC and printer. See NOTE below.
NOTE:
Use a "crossed" network cable for point-to-point connection between printer and
service PC. Recent service PCs also auto-detect the type of connection and allow
direct connection from PC to printer via "normal" network cable.
See also sections 5.1 and 5.2.
(2) Adapt the service PC IP address to the IP address of the printer, if required.
For details refer to section 5.2.
(3) Start the browser.
(4) Enter the printer IP address in the address window.
(5) Select menu Key-operator tools.
(6) Select menu 4. Save configuration.
(7) Select menu 1. General.
(8) Select menu 2. To remote computer.
(9) Follow the further instructions on the screen.
(10) Leave the Key-operator tools when finished.
Figure 1
NOTE:
This step is not required if you intend to perform the software upgrade via batch file
"Remote_emergency_install.bat".
(1) Insert the backup CF card which is stored in the printer input tray in the service
PC CF card reader.
(2) Copy the printer backups (BAC_<PRINTER>_XXX.zip) that are on the CF card
to a directory \backup on the CF card.
(3) Delete all other files that might be on the CF card.
(4) Copy the complete content of directory "SW_XXXXX*_DS_Axys_5302" (from
the unzipped software file downloaded from the Agfa HealthCare Library) to the
root of the CF card.
*XXXXX represents the software version.
IMPORTANT:
No other files form previous software
installations may be on the CF card.
Check, that the directory structure of the CF
card looks as shown in Figure 2. This is an
example for software 2.2.0_C1.
Figure 2
3 Software Installation
IMPORTANT:
Software installation in general can be done via CF card or batch file.
When replacing a Devil Module running on SW ≤ 2.0.0_C3 by Devius module
(incl. SATA hard disk) the only way to install software is via CF card.
Recommendation: Perform the software installation with CF card via
emergency installation procedure (see #1 in table below).
Proceeding:
6 7 1 min. 8 4 min.
IMPORTANT:
EMERGENCY SW INSTALL.
DONE
Remove CF-card and
reset printer.
Switch off-on.
Do not downgrade to
Please WAIT a version lower READY
Self test proceeding than R2.2.0 *
Press (V) to continue
* “R2.2.0” is just an example.
The installed software version will be displayed.
NOTE:
As shown in Figure 3, preserve the configuration during software installation. In this
case following steps are executed internally:
A backup of the printer configuration data is created and copied to RAM.
The software is copied from external CF card to hard disk and inflated.
The boards are programmed.
The backup is restored from RAM.
When you choose during Emergency SW Installation not to "preserve the
configuration", these data are erased. The printer in this case is in the same state like
it has been shipped from factory (e.g. default IP address 169.254.10.10).
(1) Connect a network cable between service PC and printer. See NOTE below.
NOTE:
Use a "crossed" network cable for point-to-point connection between printer and
service PC. Recent service PCs also auto-detect the type of connection and allow
direct connection from PC to printer via "normal" network cable.
See also sections 5.1 and 5.2.
C1
SWR_DRYSTARaxys_R2.2.0C1*
Figure 4
Figure 5
(7) Enter the FTP username and
password.
Figure 6
NOTE:
During Software upgrade via batch file following steps are executed internally:
A backup of the printer specific data is created and copied to RAM.
The software is sent from the PC to the printer via FTP and inflated.
The boards are programmed.
The backup is restored from RAM.
# Tasks Refer to
section
1 Check displayed software version and IP address. 4.1
2 Print a STI2 test image and medical test image from the service 4.2
menu and a (technical) test image from each modality to verify
successful software upgrade.
3 Save printer configuration. 4.3
(1) Connect the service PC to the printer via network. Instructions see section 5.2.
(2) Connect to the printer service web pages. Instructions see section 5.1.
(3) In the browser pages select menu Service Engineer Tools - Enter
Service Command Session - 3 Print Image - 1 Test image -
Medical_image.ZIP.
(4) Select '1' for number of copies.
The medical_image test image will be printed.
(5) From the same menu print a test film "STI2".
(6) Close the service web pages.
(7) Disconnect the network cable between service PC and printer.
(8) Connect the network cable to the printer.
(9) If possible, print a technical and medical image from each modality.
(10) At the light box compare the images printed from the modality with the images
printed before software upgrade.
(11) At the light box check the images for artifacts: In case image artifacts are visible
in the images, troubleshoot as described in the Troubleshooting Guide
(DRYSTAR AXYS: DD+DIS033.07E, DRYSTAR 5302: DD+DIS154.08E).
NOTE:
For external partners accessing the “Troubleshooting Guide” may be restricted.
In such a case please contact your local Agfa representative.
(1) In the Key-Operator Menu on the local keypad select menu 4 Save
configuration - 1 General and follow the further instructions on the
display.
5 Appendix
# Topic Refer to
section
1 Connecting to the DRYSTAR 5302 / DRYSTAR AXYS service web 5.1
pages
2 Adapting the PC IP address 5.2
3 Troubleshooting Problems when executing File 5.3
"remote_emergency_install.bat"
4 Troubleshooting a failed Software Installation via 5.4
Remote_Emergency_install.bat File
5 Performing the software upgrade via local keypad or browser 5.5
pages.
Network cable
Figure 7
*Recent service PCs auto-detect the type of connection and allow direct connection from PC to printer via
"normal" network cable. If after IP address adaptation of the service PC the printer homepage is not
displayed, use a crossed network UTP cable.
To connect the printer and the Service PC via network, usually the IP address of the
Service PC has to be adapted.
Proceeding:
(1) Look up the printer IP address and subnet mask in the printer key operator menu
1 Show settings - 3 Network (DICOM).
(2) Define an IP address for the Service PC by adding or subtracting "1" to the last
digit of the IP address.
Example: Printer IP address = 192.168.2.4
Service PC address = 192.168.2.3 or 192.168.2.5
(3) Enter IP address and subnet mask. See:
Section 5.2.1: Adapting the PC Address if Operating System is Windows XP
Section 5.2.2: Adapting the PC Address if Operating System is Windows Vista
Figure 8
Figure 9
Figure 10
Figure 11
NOTE:
*Default Subnet Masks (set for NO subnetting):
Figure 12
Figure 13
Figure 14
Figure 15
NOTE:
*Default Subnet Masks (set for NO subnetting):
NOTE:
A logfile of the software installation named 'swins.log' is created in the same directory
where the 'remote_emergency_install.bat' file is executed.
In case it is executed from a write protected medium (e.g. CD ROM), the 'swins.log'
file is not created.
5.5 Performing the Software Upgrade via local Keypad or Browser Pages
IMPORTANT:
Installation via local keypad or browser is only supported when upgrading from
software ≥ 2.0.0_C2.
# Step Refer to
section