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Media and
InformationLiteracy
Quarter 1 – Module 1:
The Influence of Media and
Information to
Communication
Media and Information Literacy
Senior High School Alternative Delivery Mode
Quarter 1 – Module 1: The Influence of Media and Information to Communication

First Edition, 2020

Republic Act 8293, section 176 states that: No copyright shall subsist in any work
of the Government of the Philippines. However, prior approval of the government agency or
office wherein the work is created shall be necessary for exploitation of such work for profit.
Such agency or office may, among other things, impose as a condition the payment of
royalties.

Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand names,
trademarks, etc.) included in this module are owned by their respective copyright holders.
Every effort has been exerted to locate and seek permission to use these materials from
their respective copyright owners. The publisher and authors do not represent nor claim
ownership over them.

Published by the Department of Education

Secretary: Leonor Magtolis Briones
Undersecretary: Diosdado M. San Antonio

Development Team of the Module

Writer: Hector C. Sedentario
Editor: Melanio R. Florino Jr.
Reviewer: Divilyn M. Rodriguez
Illustrator: Philip John O. Belo
Layout Artist: Melanio R. Florino Jr.
Management Team: Dr. Reynaldo M. Guillena, CESO V
Dr. Basilio P. Mana-ay Jr., CESE
Dr. Emma A. Camporedondo, CESE
Alma C. Cifra, Ed.D.
May Ann M. Jumuad, PhD.
Aries B. Juanillo, PhD

Printed in the Philippines by Davao City Division Learning Resources Management

Development System (LRMDS)

Department of Education – Davao City Division, Region XI

Office Address: Elpidio Quirino Ave., Poblacion District, Davao City, 8000 Davao del Sur
Telefax: (082) 224-3274, (082) 222-1672
E-mail Address: davao.city@deped.gov.ph
 11
Media and Information
Literacy
Quarter 1 – Module 1
The Influence of Media and
Information to Communication

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Introductory Message
For the facilitator:

Welcome to the Media and Information Literacy AlternativeDelivery Mode (ADM)

Module on The Influence of Media and Information to Communication!

This module was collaboratively designed, developed and reviewed by educators

both from public and private institutions to assist you, the teacher or facilitator in
helping the learners meet the standards set by the K to 12 Curriculum while
overcoming their personal, social, and economic constraints in schooling.

This learning resource hopes to engage the learners into guided and independent
learning activities at their own pace and time. Furthermore, this also aims to help
learners acquire the needed 21st century skills while taking into consideration
their needs and circumstances.

In addition to the material in the main text, you will also see this box in the body of
the module:

Notes to the Teacher

This contains helpful tips or strategies
that will help you in guiding the learners.

As a facilitator you are expected to orient the learners on how to use this module.
You also need to keep track of the learners' progress while allowing them to
manage their own learning. Furthermore, you are expected to encourage and assist
the learners as they do the tasks included in the module.

For the learner:

Welcome to the Media and Information Literacy Alternative Delivery Mode (ADM)
Module on The Influence of Media and Information to Communication!

The hand is one of the most symbolized part of the human body. It is often used to
depict skill, action and purpose. Through our hands we may learn, create and
accomplish. Hence, the hand in this learning resource signifies that you as a
learner is capable and empowered to successfully achieve the relevant
competencies and skills at your own pace and time. Your academic success lies in
your own hands!

This module was designed to provide you with fun and meaningful opportunities
for guided and independent learning at your own pace and time. You will be
enabled to process the contents of the learning resource while being an active
learner.

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This module has the following parts and corresponding icons:

What I Need to Know This will give you an idea of the skills or
competencies you are expected to learn in
the module.

What I Know This part includes an activity that aims to

check what you already know about the
lesson to take. If you get all the answers
correct (100%), you may decide to skip this
module.

What’s In This is a brief drill or review to help you link

the current lesson with the previous one.

What’s New In this portion, the new lesson will be

introduced to you in various ways such as a
story, a song, a poem, a problem opener, an
activity or a situation.

What is It This section provides a brief discussion of

the lesson. This aims to help you discover
and understand new concepts and skills.

What’s More This comprises activities for independent

practice to solidify your understanding and
skills of the topic. You may check the
answers to the exercises using the Answer
Key at the end of the module.

What I Have Learned This includes questions or blank

sentence/paragraph to be filled into process
what you learned from the lesson.

What I Can Do This section provides an activity which will

help you transfer your new knowledge or
skill into real life situations or concerns.

Assessment This is a task which aims to evaluate your

level of mastery in achieving the learning
competency.

Additional Activities In this portion, another activity will be given

to you to enrich your knowledge or skill of
the lesson learned. This also tends retention
of learned concepts.

Answer Key This contains answers to all activities in the

module.

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At the end of this module you will also find:

References This is a list of all sources used in

developing this module.
The following are some reminders in using this module:

1. Use the module with care. Do not put unnecessary mark/s on any part of
the module. Use a separate sheet of paper in answering the exercises.
2. Don’t forget to answer What I Know before moving on to the other activities
included in the module.
3. Read the instruction carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your
answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are through with it.
If you encounter any difficulty in answering the tasks in this module, do not
hesitate to consult your teacher or facilitator. Always bear in mind that you are
not alone.

We hope that through this material, you will experience meaningful learning
and gain deep understanding of the relevant competencies. You can do it!

What I Need to Know

Great day to you, dear learner! In this module you will demonstrate your
understanding of media and information sources, and values them as part of
communication tools. By going through, you will be able to describe how
communication is influenced by media and information. As learners of the 21st
century, you will be able to learn and suggest ways on how to become responsible
users of media and information.

After going through this module, you are expected to:

1. study communication as a process and how it is influenced by

media and information.

2. create a log that reflects their current use and interaction with
media and information, and the effects and influence of these in
their communication.

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 3. write an essay on the role of media and information in the new
normal of education.

4. Draw a poster, compose a song/poem, list etiquette or create

info graphics showing how to be responsible users of media and
information.

What I Know

Activity 1 - True or False

Identify if the statement is true or false. Write your answer on a separate

sheet of paper.

1. Communication is the process of sending and receiving messages

through verbal or nonverbal means, including speech, or oral
communication; writing and graphical representations; and signs,
signals, and behavior.
2. In a public speaking situation, the source of the message is the
person listening to the speech
3. The process of turning communication into thoughts is encoding.
4. Tone of voice, body language, and choice of clothing of the speaker
do not convey a message.
5. There is communication even without the presence of a receiver of
the message.
6. Social media such as Facebook and Twitter serve as channel of
communication today.
7. Feedback provides an opportunity for the audience to ask for
clarification, to agree or disagree, or to indicate that the source could
make the message more interesting.
8. Psychological noise is what happens when your thoughts occupy
your attention while you are hearing, or reading, a message.
9. Your thoughts or mode can interfere the way you receive a message.
10. Noise has no effect on the communication process.
11. Stereotypes, reputations, assumptions, and biases are interference
to communication.
12. Social media provides great ways to connect interact and
communicate with friends and family while living separately.

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 13. Since social media pose some threats to the user, it is good not to
use social media at all.
14. Being a responsible media user is a way to hold a positive, or at least
a neutral effect of media in our life.
15. Bias media help in the proper dissemination of information and
communication.

Media and Information

Lesson
Technology: Bridges for
1 Communication and
Information
We are now in the 21st century where people are dependent on media and
information technology. Waking up in the morning, some of those with
smartphones would first check and reply text on the phone or messages from
Facebook messenger. Others would scan first what’s on their social media pages.
To gather information or entertain ourselves, we glue ourselves to television and
radio or go to nearby internet cafes to google or to YouTube the things that interest
us or the things we want to know.

What’s In

Activity 2 – The Media Gadgets I Use

For your answers to the following questions, you draw in a coupon bond at least
five for each category. Make your work colorful.

1. What media and information gadgets or tools do you use to connect

with people?

2. What media and information gadgets or tools do you use to get

information and knowledge?

3. What media and information gadgets or tools do you use to share

information and knowledge?

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 What’s New

Activity 3 Apart but Never Alone

This time, we will read an article from Rappler.com (2020) which highlights the
immense value of meaningful connections to get us through these challenging
moments. After reading, you will share your story on how you maintain connections
during the pandemic time.

We are not alone. This pandemic teaches us the

importance of shared moments
Meaningful connections with our loved ones help us get through this crisis

MANILA, Philippines - There’s a universal truth that has sprung from

textbooks to reality in recent weeks: humans need meaningful connections.

When rumors of Enhanced Community Quarantine (ECQ) spread, many of

us flocked to the supermarkets and drugstores to stock up on food and
medicines for our loved ones. Next thing we knew, the rumors became
reality.

We became isolated in our homes, far away from the people we're used to be
around with at work, school, or hangout places. Loneliness hit us. And no
matter how introverted or socially flexible we considered ourselves to be,
social isolation can be overwhelming. This is especially true for most of us in
the city who only have ourselves to wake up to the next day.

But we are not alone. As cliché as it may seem, this phrase speaks the
truth. We are only physically isolated, not separated.

We are lucky that it’s the year 2020 and we have the Internet as our friend.
Through technology, we can connect with other people: families, friends, and
even strangers.

In fact, Filipinos are some of the most active internet users worldwide. This
probably isn’t news to anyone who’s active in Stan Twitter, Subtle Asian
Facebook groups, or those who regularly communicate with OFW family
members.

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Everywhere you look in the virtual space, there’s a Filipino there. This only
goes to show how important communication and expression is to our
culture.

For those who are only discovering this for the first time, open your laptop
or your phone. Click on the family members not living with you today. Know
that a few decades ago, seeing their faces on that small screen and talking
to them in real-time would have been impossible.

Your friends may not be next to you holding your hand while you break
down, at least they are just a click away. In the same way, we can easily
comfort our family and friends in these uncertain times - whether through a
call, text, chat, or a voice message in your favorite app.

Moreover, the Internet has enabled us to come together to reach out to those
who need our help and support through the numerous donation drives
across online groups. These efforts remind us that every little contribution
can make a huge difference in the lives of others.
Rappler.com

After reading the article, did you find how important is communication during
this COVID-19 pandemic? Were you able to see the influence of media and
information on communication? Now, you will share your own story on how you
connect with your friends, love ones or even strangers during this global crisis.

DIRECTIONS: On a separate sheet of paper, write your experiences in connecting

with people during this pandemic and the things you learned. Highlight the value of
proper communication and right access to information.

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 What is It

The article that you have read and the story you have written talk about
communication and how media and information affect our way of communicating
with people.

Communication Defined
Communication is simply the act of transferring information from one place,
person or group to another (SkillsYouNeed, 2020). It is the process of sending and
receiving messages through verbal or nonverbal means, including speech, or oral
communication; writing and graphical representations (such as infographics, maps,
and charts); and signs, signals, and behavior (Nordquist, 2020). At its core,
communications is the use of messages to generate meaning, both within and
across a myriad of cultures, contexts, channels, and media. Through the effective
practice of communications, we are able to improve cultural, social, personal, and
professional experiences, whether between individual, enterprises or even nations
(What is Communications Studies?, 2020).

The Communication Process

(Lumen Learning)

In order to better understand the communication process, we can break it down

into a series of eight essential components. These are the eight parts as presented
by What is communication (2012):

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1. Source - The source imagines, creates, and sends the message. In a public
speaking situation, the source is the person giving the speech. He or she
conveys the message by sharing new information with the audience. The
speaker also conveys a message through his or her tone of voice, body
language, and choice of clothing. This process of turning thoughts into
communication is called encoding.

2. Message - The message is the stimulus or meaning produced by the source

for the receiver or audience. When you plan to give a speech or write a
report, your message may seem to be only the words you choose that will
convey your meaning. But that is just the beginning. The words are brought
together with grammar and organization. You may choose to save your most
important point for last. The message also consists of the way you say it—in
a speech, with your tone of voice, your body language, and your
appearance—and in a report, with your writing style, punctuation, and the
headings and formatting you choose. In addition, part of the message may
be the environment or context you present it in and the noise that might
make your message hard to hear or see.

3. Channel - The channel is the way in which a message or messages travel

between source and receiver (What Is Communication?, 2012). There are
multiple communication channels available to us today. These include face-
to-face conversations, letters, telephone calls, text messages, email, the
Internet (including social media such as Facebook and Twitter), blogs,
tweets radio and TV, written letters, brochures and reports (SkillsYouNeed,
2020) and so forth.

4. Receiver - The receiver receives the message from the source, analyzing and
interpreting the message in ways both intended and unintended by the
source. In order to receive a message, she or he listens, sees, touches,
smells, and/or tastes to receive a message. The process of turning
communication into thoughts is called decoding. The receiver decodes the
message.

5. Feedback - When the receiver responds to the source, intentionally or

unintentionally, she/he is giving feedback. Feedback is composed of
messages the receiver sends back to the source. Verbal or nonverbal, all
these feedback signals allow the source to see how well, how accurately (or
how poorly and inaccurately) the message was received. Feedback also
provides an opportunity for the receiver or audience to ask for clarification,
to agree or disagree, or to indicate that the source could make the message
more interesting.

6. Environment - The environment is the atmosphere, physical and

psychological, where an individual sends and receives messages. This can
include the tables, chairs, lighting, and sound equipment that are in the
room. The room itself is an example of the environment. The environment
can also include factors like formal dress that may indicate whether a
discussion is open and caring or more professional and formal. People may
be more likely to have an intimate conversation when they are physically
close to each other, and less likely when they can only see each other from
across the room. In that case, they may text each other, itself an intimate
form of communication. The choice to text is influenced by the environment.

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 7. Context - The context of the communication interaction involves the setting,
scene, and expectations of the individuals involved. A professional
communication context may involve business suits (environmental cues)
that directly or indirectly influence expectations of language and behavior
among the participants.

8. Interference or noise – This is anything that blocks or changes the source’s

intended meaning of the message. For example, if you drove a car to work or
school, chances are you were surrounded by noise. Car horns, billboards, or
perhaps the radio in your car interrupted your thoughts, or your
conversation with a passenger. Psychological noise is what happens when
your thoughts occupy your attention while you are hearing, or reading, a
message. Stereotypes, reputations, assumptions, and biases are examples
of psychological noise which affect communication. Interference can come
from other sources, too. Perhaps you are hungry, and your attention to your
current situation interferes with your ability to listen. Maybe the office is
hot and stuffy. Not all noise is bad, but noise interferes with the
communication process. For example, your cell phone ringtone may be a
welcome noise to you, but it may interrupt the communication process in
class and bother your classmates.

Media and information influence to communication

Media and information technology play a vital role in globalization. Through
these, we become connected to different people around the world. These have a
significant influence on the modern culture and become tools in sharing
information, ideas, personal messages, and other content and have become more
widespread and accessible. Not only that they become sources of information, but
entertainment as well.

Media, particularly social media provides great ways to connect, to interact,

and to communicate with friends and family while living separately. We can share
pictures, videos, some information among our friends who are far away from us.
Through social media, you can make strong your existing relationships and can
make new friends from all over the world through different social networking
websites (A Research Guide for Students, 2019). Social media reduce the barriers of
communication and making it easier for everyone to express their thoughts to the
world (EASE Technology Solutions, 2016). Indeed, as technology grows and
expands our range of communication, media is becoming a vital tool for daily social
interaction.

While media can be a good channel for communication and a good source of
information, they also pose some threats to users. Among these are as follows.
1. Media becomes a source of misinformation and fake news. These sometimes
are utilized to push personal gain and agenda, making the receiver of the
information deceived, confused and misinformed.

2. Though media help us improve the way we communicate, it is also abused

by many. Everybody publishes whatever they want and unmindful of the
consequences of their posts. Social media made everyone feel that they are
allowed to say whatever comes to their mind, making them say things that

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 they would not normally say on personal encounters, thus fueling up
bullying (EASE Technology Solutions, 2016).

3. Media can also pose medical, social and psychological issues. What is posted
on media may cause dissatisfaction with body image, creates addiction,
promote identity stealing and can destroy interpersonal relationships.

What’s More

Activity 4 -The Pros and Cons of Media and Information Technology

As a youth belonging to the new generation, it is pretty obvious that media
and information technology really have an influence in you. Identify five media and
information gadgets you have and state the positive and the negative influences/
effects of these in your life especially in dealing with other people.

My MI How I Utilize these Positive Effects/ Negative

Gadgets gadgets for Influence on my Effects/Influence
communication communication on my
with others communication
with others

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 What I Have Learned

Activity 5: Complete Me
DIRECTIONS: Complete the following statements about what you have learned
about the lesson.
1. Communication is _______________________________________________________.

2. Communication is a process because

___________________________________________________________________________
___________________________________________________________________________

3. The positive influence of media and information to communication are

___________________________________________________________________________
___________________________________________________________________________

4. The negative influence of media and information to communication are

___________________________________________________________________________
___________________________________________________________________________

What I Can Do

Activity 6: Think before you click

Social media aren’t a purely negative or positive force—it all depends on how
you use it. So if you want it to hold a positive, or at least a neutral place in your
life, it’s for you to take measures to use social media responsibly. Below are the
activities that you will do to show how it is to be a responsible social media user.
Just choose one from among the options.
Task Options:
a. Make a poster campaigning for responsible use of media and information.
b. Compose a song or a poem expressing how to be responsible media and
information user.
c. List etiquettes on the use of media and information.
d. Make a computer graphic presentation illustrating the responsible use of
media and information.
e. Create an infographic on how to avoid the negative effects of media and
information

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Below is the rubric for your performance task:

Description Score

Demonstrate complete understanding of the task. All the 5

requirements of the task are included in the response.

Demonstrates considerable understanding of the task. All 4

requirements of the task are included.

Demonstrates partial understanding of the task. All 3

requirements of the task are included.

Demonstrates little understanding of the task. All requirements 2

of the task are included.

Demonstrates no understanding of the task. 1

No response/ task not attempted. 0

Assessment

Complete the statements below by writing the letter of the correct answer
on your answer sheet.

1. The act of transferring information from one place, person or group to

another is referred to as:
a. context b. communication c. media d. noise

2. The means of communication, such as radio, television, magazines, or

the internet are referred to as:
a. media b. noise c. context d. interference

3. The process of developing and sending a message is referred to as:

a. decoding b. encoding c. interpretation d. noise

4. The process of turning communication into thoughts is

a. decoding b. encoding c. environment d. noise

5. The encoder of communication is the

a. context b. environment c. context d. source

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6. When the receiver of your text message perceive your typing in all
capitals as that you are shouting or angry, the situation falls under
a. decoding b. encoding c. feedback d. context

7. The following are the positive effect of media to communication

EXCEPT
a. used as tools for sharing information, ideas, and messages
b. great ways to connect with friends and families
c. utilized to deceive, confuse and misinform people
d. source of entertainment

8. The following are the negative effect of social media to communication

EXCEPT
a. become sources of misinformation and fake news
b. give confidence to the user to bully or harass individual
c. promote identity stealing
d. used as a means of teaching and learning in this new normal
brought by COVID-19

9. The positive impact of information and technology to society are

enumerated below, the one that is not is:
A. integral in democratic processes
B. build communities
C. strengthened civil society
D. tool in insinuating chaos and war among countries and people
E. contributed to economic welfare of the people

a. E b. D c. C d. B

10. This time a lot of items are being copied and uploaded on facebook.
Included are movies which are not meant to be for free viewing. As
responsible netizen, you must:
a. tag or notify your friends so that they could also enjoy free
viewing.
b. report the matter to facebook authorities.
c. download those and distribute to others.
d. just allow things to happen, anyway many are doing it.

11. With the recent disagreement of country’s leaders on ‘War on

Drugs’ and ‘Extrajudicial Killings’ a lot of information are being fed
in mass and social media. As a citizen, you must:
a. be critical and investigative on the information being fed.
b. be one-sided in accepting information.
c. contribute to the bullying and word wars on social media.
d. produce malicious report against one of the personalities.

12. Responsible media and information user seeks to:

a. sensationalize chunks of information for news reports to create
response from the audience.

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 b. profit more at the expense of delivering malicious information.
c. insist personal views on issues without hearing all sides.
d. present balance and up to date information.

13. A good learner of today is:

a. dependent so much on what the teacher is inputting.
b. maximizes technology for learning.
c. plays online games while attending classes online.
d. spends much time on social media.

14. This picture is campaign on:

a. being careful with the people we meet online.

b. trusting with friends online and offline.
c. opening to relationships in the virtual world.
d. being pleasing when dealing with acquaintances.

15. Media and information technology is constantly evolving and

growing and continually offering new advances in the world. Along
with this, individual must:
a. constantly educate oneself with the new trends.
b. try to be updated in handling and manipulating the new
technology.
c. share knowledge and inculcate values to the next generation.
d. all of the above.

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 Additional Activities

DIRECTIONS: Write an essay composed of not less than 200 words about the topic
below. The RUBRIC below will be the basis for assessing your work.

The Role of Media and Information in Education in the New Normal brought
about by the Covid-19 Pandemic

CRITERIA / Exceeds Meets Needs Inadequate

SCALE Expectations Expectations Improvement
(5) (3) (1) (0)
Structure Paper is logically Paper has a clear There is some level of There is no
organized organizational organization, though apparent
• Organization structure with some digressions, organization of the
• Flow of thought Easily followed digressions, ambiguities, paper.
• Transitions ambiguities or irrelevances are too
• Format Effective, smooth, irrelevances many Difficult to follow
andlogical
transitions Easily followed Difficult to follow No or poor
Professional format Basic transitions Ineffective transitions
Structured format transitions
Rambling format No format
Language Vocabulary is • Vocabulary is Vocabulary is used Vocabulary is
sophisticated and varied, properly though unsophisticated,
• Vocabulary; use correct,sentences specific and sentences not used
ofvocabulary vary in structure appropriate may be simple properly in very
• Tone andlength simplesentences.
• Frequently uses Infrequently uses
Uses and subject subject Uses subject
manipulate subject specific specific vocabulary specific vocabulary
specificvocabulary vocabulary correctly too sparingly
for effect correctly
Writer’s tone exhibits
The writer’s tone• is Writer’s tone some level of
clear,consistent and emerges andis audience sensitivity
appropriatefor the generally
intended audience appropriate to
audience
Content/ Central idea is well Central idea and The central idea is Central idea and
developed and clarity of purpose expressed though it clarity
information clarity of purpose is are generally evident may be vague or too purpose are absent
exhibited throughout the broad; orincompletely
Clarity of purpose throughout the essay Some sense of expressedand
paper purpose is maintained
Critical and original Evidence of critical, maintained
thought Abundance of careful thought and throughout the essay Little or no evidence
evidence of critical, analysis and/or ofcritical, careful
Use of examples careful thought insight Some evidence of thought analysis
and analysis and/or critical, careful and insight
insight There are good, thought and
relevant supporting analysis and/or There are too few,
Evidence and examples and insight noexamples and
examples are vivid evidence evidence or mostly
and specific,while There are some irrelevant
focus remains tight examples or evidence
though general
https://www.ucdenver.edu/faculty_staff/faculty/center-for-faculty-
development/Documents/Tutorials/Rubrics/documents/ex_writing_sample.pdf

16
 Answer Key

What I Know What's More Assessment

1. True 1. b
2. False 2. a
3. False 3. b
4. False 4. a
5. False 5. d
6. True 6. d
7. True 7. c
8. True 8. d
9. True 9. b
10. False 10. b
11. True 11. a
12. True 12. d
13. False 13. b
14. True 14. a
15. False 15. d

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References
(2012). What Is Communication? In Business Communication for Success v.1.0. Saylor Academy.

What is Communications Studies? (2020). Retrieved from Communications-Major:

https://www.communications-major.com/what-is-communications/

A Research Guide for Students. (2019). Negative Impacts of Media. Retrieved from A Research Guide
for Students: https://www.aresearchguide.com/negative-impacts-media.html

Alton, L. (2018, July 4). We all need to start using social media responsibly – or face the
consequences. Retrieved from The Next Web:
https://thenextweb.com/contributors/2018/07/24/we-all-need-to-start-using-social-media-
responsibly-or-face-the-consequences/

Bhamare, C. R. (2020). Effects of Social Media on Communication Skills. Retrieved from The
Knowledge Review: https://theknowledgereview.com/effects-social-media-communication-
skills/

EASE Technology Solutions. (2016, December 31). How Social Media Affects Communication.
Retrieved from EASE Technology Solutions "Completing the Pieces":
https://www.easetechnologysolutions.com/how-social-media-affects-
communication/#:~:text=There%20is%20no%20doubt%20that,their%20thoughts%20to%20t
he%20world.&text=Also%2C%20the%20interpersonal%20communication%20skills,being%2
0affected%20in%20the%20process.

Hanke, S. (2018, September 13). How Social Media Affects Our Ability to Communicate, Five Steps of
Gaining Control. Retrieved from Thrive Global: https://thriveglobal.com/stories/how-social-
media-affects-our-ability-to-communicate/

Lumen Learning. (n.d.). Key Components of Communication. Retrieved from Lumen

Organizational/Human Relations: https://courses.lumenlearning.com/wmopen-
organizationalbehavior/chapter/key-components-of-communication/

Nordquist, R. (2020, February 11). What Is Communication? The Art of Communicating and How to
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