Safe Practices in FM - Case Studies

WSH Forum for FM Industry2013
Safe Practices and Case Studies in Facilities

Management
By WSH Council
This is our common objective
Scope
1. Activities in Facilities Management (FM)
2. Case studies and Recommended Good

Practices
3. Salient Points on Risk Management and

Conducting Risk Assessment
4. Concluding Remarks
Activities in Facilities
Management
Facade cleaning / painting Air con maintenance
and maintenance work :
- Use of industry rope
access
- Use of gondola /
suspended scaffold
Lift / escalator maintenance Roof works
Swimming pool Pest Management / Vector
maintenance Control
Maintenance of Building Security – Use of gates
Services
- Fire Fighting equipment Etc etc…..
- Water storage tank
Pest Management / Vector
Control
~ 600
workers
~ 600
fogging
machines
Cases related to Pest Management
/ Control
Thermal Fogging Machine (“Fogging The New Paper,
Thursday, 2 May
Machine”) 2013
In 2011, two accidents occurred

involved fogging machine
The worker suffered burn in both
cases
• One fogger fell into a
swimming pool
• Another a manhole
Fogging Machine caught fire –
Two cases
26 May 2011
The worker (Pest Exterminator) was trying to refill his a fogger

with petrol. During the process, the spilled petroleum had burst
into flames when it came in contact with the hot part of the
machine. He suffered about 28% burnt on both hands, chest and
abdomen areas.
19 July 2011
In the second case, the worker’s left hand was burnt when
there was a “flash-back” (back-fire) where the flame shot
backwards during the fogging of a rubbish chute.
Recommendations
6 Sept 2012
• Always wear the following

Personal Protective
Equipment (PPE):
- A respirator,
- safety goggles,
- gloves,
- face shield,
- safety helmet,
- coveralls,
- safety boots and
- earplugs / earmuffs
Recommendations…..
• During fogging operation, the Fogging Machine
will be heated up. Before refueling, the Fogging
Machine should be shut down and allowed to
cool first to prevent accidental ignition of any
spilled petroleum.
• To prevent fire or explosion, the nozzle of the

Fogging Machine should be placed at least 60
cm away from walls or other obstruction. This is
to prevent the blocking of air flow to cool the
Fogging Machine.
 To avoid the Fogging Machine from catching fire,

do not expose the Fogging Machine to any
flammable materials or substances. Smoking is
strictly prohibited while operating the Fogging
Machine.
• Never fog for more than 2 minutes into enclosed or

confined spaces such as outlets of water tanks, rubbish
chute, manhole etc. The flammable fumes accumulated
within the enclosed spaces could be ignited by the hot
nozzle of the Fogging Machine and result in a “flash-back”
(back-fire).
 To prevent fire or explosion in the rubbish chute or manhole,

the cover of the rubbish chute or manhole should be
opened for at least 5 to 10 minutes to allow the ventilation
of possible methane gas or other flammable gases from the
enclosed spaces.
 To minimize the risk of fire or explosion hazard and

reduce the concentration of flammable oil solvent, it is
advisable that a water-based solvent be used to
replace the oil carrier for chemical solution when
fogging the enclosed space.
 To accelerate ventilation of the rubbish chute and create

continuous air flow into the rubbish chute, heat up the
Fogging Machine and allow the exhaust hot air flow up the
rubbish chute without turning on the chemical valve.
• During outdoor fogging, remember to fog along the wind

direction to avoid inhaling the chemical fog.
• To prevent leakage and spillage, ensure solution and

petroleum tanks are capped properly. Clean and check
that there is no leakage. Should there be leakage, replace
any worn-out parts immediately.
 To avoid over-filling or spillage, gently fill in

the solution (chemical or petroleum) to ¾ tank
capacity.
Who has the last laugh if
worker get injured ?
' photo with permission from Patrick Quek,

email: quekpatrick@yahoo.com
Substitute with a safer
machine from your RA ?
An evolution route towards the space spray safe application…
Lets look into the comparison of safety features across the
improved technology in application…
POTENTIAL RISK FACTOR APPLICATION TECHNOLOGY
HAZARD DESCRIPTION TRADITIONAL OIL- WATER-BASED PORTABLE
BASED THERMAL THERMAL POWERED ULV
FOGGING FOGGING
Fire Fire Accident Yes Reduced No
Burning Accident Yes Yes No
Health Diesel/ kerosene Yes Reduced No
carcinogenic
potential risk
Chronic body/bone Yes Yes Reduced
negative effect
Environment Oil/ Smoke Yes Reduced (No No

Pollution smoke pollution)
Noise Pollution Yes Yes Reduced
Substitute with a safer
machine from your RA ?
Example: Indoor ULV
device which required
power cord connection…
Example: Pioneer
Portable Battery
BackPack ULV Fogger…
Management
access
- Use of gondola /
suspended scaffold
maintenance Control
Services
- Fire Fighting equipment Etc etc….
Toppling of sliding gates at
entrances to buildings
• In 2011, four accidents occurred

involved the toppling of sliding gates at
entrances to buildings
• One worker was killed while four

others were injured in the accidents.
entrances to buildings – Case 1
15 March 2011
The Deceased, a security officer, was in the process of

manually shutting a steel sliding gate leaf when the gate
leaf toppled on him, fatally pinning him to the ground.
The incident gate leaf was almost 9.7m wide and 2.5m
high and weighed about 900kg. The gate was designed
to be mechanically operated by remote but the motor
which was meant to operate the gate leaf had been
removed for maintenance prior to the accident. As a
result, the gate had to be manually pushed.
Due to the removal of the motor housing which was also

used as a rear stopper, the gate had over travelled. The
gate had rollers installed to guide the gate leaf along the
rail while outriggers were mounted to prop the travelling
gate but both fittings did not serve to prevent the gate
from toppling during the accident.
Photos showing the initial location of the
rear stopper (Motor housing)
29 April 2011
Two technicians were injured when a

wooden sliding gate under installation
toppled on them. The technicians were
surveying the utilities distribution board of a
private residential unit when the accident
occurred. In order to access the distribution
board, the technicians had moved the gate
and it toppled on them.
It was found that there were no informative

or warning signs displayed near the gate to
caution persons that the gate was still
being installed. The gate was also not
propped to prevent toppling.
Photos showing the toppled incident gate

10 June 2011
The manager of a condominium was struck

by a toppling gate while trying to dislodge
the gate which had derailed and was
partially embedded in the ground.
Investigations revealed that poor Photo showing the wheels of the incident gate
maintenance of the gate caused debis to not resting on the track
accumulate on the track, which in turn

caused the gate to derail and its wheels
were stuck in the soft ground. In a bid to
release the gate, the injured pulled hard on
the gate, causing the gate leaf to unhinge
and subsequently topple on him.
Photo showing one the wheels of the

incident stuck in soft ground
28 October 2011
The Injured, a security officer had

manually opened a sliding boundary
gate when the gate leaf suddenly
derailed and toppled, pinning him to the
ground.
Investigations revealed that the cause of

the derailment was due to poor
Photos showing the gap between concrete kerb
maintenance and a visibly crooked track. on the track littered with debris and litters
The track was littered with concrete

debris and litter which contributed to the
derailment of the gate.
Toppling of sliding gates at entrances to
buildings – MOM – BCA Joint Circular
1 March 2012
Gate toppling accidents could

have been easily prevented if
safety considerations had been
made and implemented at the
following stages:
- Gate design
- Gate Installation
- Gate operation and
- Gate maintenance
https://www.wshc.sg/wps/portal/MOMCircul
ars?openMenu=1
Toppling of sliding gates at entrances
to buildings – Recent Case
22 March 2013
- Security guard badly hurt after

condo gate collapse on him
http://www.tnp.sg/content/crushed-condo-
gate
accident just keep repeating

itself !
http://gate-safe.org/
Management
access
- Use of gondola /
suspended scaffold
maintenance Control
Services
Gondola system / suspension
scaffold on Building Facade
Important Points to Note
 WSH (General Provisions) Regulations
requires all Lifting Equipment (LE) to
be thoroughly examined by an
Authorised Examiner (AE).
 AE certifies that
 the LE was thoroughly examined,
as far as the construction permits;
 the LM certificate is a true report of
his examination;
 LE complies in all respects with the
requirements pertaining to LE as
stipulated in the Regulations; and
 LE is safe for use.
Important Points to Note
1) Design Calculations (i.e. Outrigger Support

Calculations) and detailed Drawings of
Outrigger and anchorage points to be
endorsed by a PE;
2) The PE who designs the Outrigger Support

to also supervise the installation of the
outriggers closely to ensure that the
installation is made in accordance with the
design and drawings made by him including
the material specifications etc;
3) The PE who designs the Outrigger Support

shall endorse the Site Layout Plans showing
the exact location of Gondola(s) to be used
within the worksite.
Accidents related to Suspended Scaffolds
– Case 1
• 4 Suspended Scaffold Riggers and their

Supervisor were setting up the gondola
when the wall where the gondola brackets
(20th Storey) were anchored to gave way
and collapsed.
• It was found that the gondola brackets were

mounted on a brickwall parapet.
•The brackets were installed without any PE

drawings and calculations.
360 585mm
Clean
mm
3460mm Breaking
Surface
Similar Wall at Another Location

– Case 2
• The gondola supervisor was

removing the outrigger from
the parapet wall on which it
was saddled on, when a part
of the outrigger hit the
external wall façade of the
parapet wall.
• The outrigger slipped from

his hand and fell onto the
balcony at the 6th floor.
• Incident occurred as a result

of inappropriate dismantling
procedure.
– Case 3
• 2 workers were working on a

suspended scaffold when
one of the outrigger dropped
off.
• It was found that one of the

outrigger was mounted on a
brickwall.
• 2 workers were injured in

this incident.
Case 4 - Two workers trapped in
gondola
Findings: A strong wind blew the

gondola from its original position to
the other side of the façade causing
the gondola system’s emergency
devices to activate.
The suspended wire ropes were

stuck in-between the façade panels
resulting in the workers being
trapped.
It was found that the restraining belts

designed to hold the gondola in
position in the event of strong winds
condition were not used.
Case 4 - Two workers trapped in
gondola
Recommendation:
• Gondola should not be used during strong wind condition. All

permanent gondola systems are designed with restraining
system to counter unexpected strong wind conditions.
• Users must be trained to operate the gondola properly and

use the restraining system provided, at all times.
• Building management must ensure that the gondola is

maintained and inspected regularly in accordance to local
practices.
• A Risk Assessment must be prepared to ensure as many risk

are addressed before work commences. A rescue plan should
be in place as gondola operation is consider a very high risk
condition.
Case 5 - Gondola swing and damage glass
façade during strong wind conditions.
Findings: A power failure disarmed the suction

fans used to stabilized the gondola during
normal operation. The workers did not use the
suction cups provided in the event of a power
failure. A strong wind blew the gondola from its
original position to the other façade, damaging a
glass panel. Two workers sustained cuts from
the broken glasses.
Recommendation:
1) Do not use the gondola during strong wind
conditions.
2) Review the Risk Assessment to include the
use of suction cups during power failure.
3) Building management should ensure that the
gondola is properly maintained and inspected
according to local practices.
4) Users must be trained to operate the gondola
correctly.
Recap – safe practices
• Engage a Registered Approved Scaffold (Suspended) Contractor to

service you.
• Ensure that the gondola are use, maintain and inspected in

accordance to local SS CP 20 or International Standards such as
EN 1808 and BS 6037.
• Conduct Risk Assessment for each type of works using the gondola;
although all operation usage are different, many functions are
similar.
• All users must be trained to use the gondola system at each

particular site, preferably by the authorized supplier/vendor;
Recap – safe practices
• Basic requirement for user must be at least 18

years of age and had gone through a “Work At
Height” training.
• Each gondola must be inspected at least once in

every 6 months or after a major breakdown, in
accordance to local requirement
• Use of fall protection equipment is compulsory.

Davit Arm System
Davits Overview
Arm
 A Davit System consists of 2 primary components:
º Socket/Base
º Mast and Arm
 Davit sockets/bases are permanently
constructed/mounted directly above suspension
locations. Arm
 Portable davit arms are moved manually to each Mast
location when needed.
 The mast and arm components of the davit arms may Cast-in
be dismantled for easy transportation Socket
 Commonly used in condominiums
Points to Note for Davit Arm System

• Occupier to keep records of Load design calculations and drawings for
Davit System
• Inspection to include anchor point, mast and arm
• Proper Maintenance Regime of mast and arm
• Mast and Arm to be properly stored when not in use.
• Sockets to be properly covered when not in use.
Management
access
- Use of gondola /
suspended scaffold
maintenance Control
Services
- Fire Fighting equipment
Industrial rope access
Life on a Line !
Important Point to Note
Regulation
Accidents related to Industry Rope
Access – One of the Cases
21 Oct 2012, at about 0830hrs
The injured and 2 other workers were tasked by their supervisor to carry out touch up work to the
external glass panels at level 8 of the building.
They managed to complete cleaning the glass panels and were making their way down to the ground
level.
Injured was
somewhere here at
time of accident
About
4.5m
Figure 1
The 2 co-workers managed to descend without any incident. The injured managed to descend
until somewhere at the 2nd storey (see figure 1) when suddenly the working rope snapped at
somewhere at level 6 (see figure 2). The injured fell and landed on the ground level.
Blk 6
Level 8
Level 6
Figure 2
Is this a concern
?
YES
Study and Research
MOM has conducted a study in 2011 on Fall

Prevention Solutions Related to Work-at-Heights –
Landscape Survey
The study showed the following being practised in the

FM sector:
- rope access contractors are using abseiling

certificate for work.
- use of wrong equipment and method etc

Importance of rope access
contractor selection
Research Paper done by student…..
DEVELOPMENT OF A SAFETY PROTOCOL FOR FACILITY

MANAGERS IN THE SELECTION OF ROPE ACCESS COMPANIES
- LEW YING TONG
A dissertation submitted in partial fulfillment of the requirements for the

Degree of B.Sc. (Project and Facilities Management)
DEPARTMENT OF BUILDING
NATIONAL UNIVERSITY OF SINGAPORE
under the mentorship of Dr Goh Yang Miang

Recommendation made in the Research
Paper:
A safety protocol is proposed, two sets:
 general framework for the selection of rope

access companies
 rope access companies to conduct self-

assessment
The general framework to guide facility managers in the

selection of rope access companies consists of four
checklists:
• Management-Planning
• Selection of personnel
• Checklist for Method of Statement and Risk

Assessment
• Visual inspection checklist on workers

As for the self-assessment to be completed by the rope

access companies, the protocol consists of five checklists:
• Selection criteria of equipment

• Documentation for equipment
• Inspection of equipment
• Care, clean and maintenance of equipment
• Emergency response plan
Providing a set of guidelines will allow both the facility managers and rope
access companies to ensure safety compliance at all times, which in turn will
promote a safety culture in the future.
To comply with the Regulations
Reg 30(2) - Where an industrial rope access system is used in a workplace, it

shall be the duty of the responsible person of a person who carries out or is to
carry out work at height in a workplace to ensure that every anchorage and
anchorage line of the industrial rope access system is installed in accordance
with the design and drawings of a professional engineer.
Reg 30(3) It shall be the duty of a

professional engineer who designs
any anchorage and anchorage line of
an industrial rope access
system referred to in paragraph (2) ––
(a) to take, so far as is reasonably

practicable, such measures to ensure
that his design can be executed safely
by any person who installs or uses the
industrial rope access system according
to his design; and
Reg 30(3) (b) to provide to any person who installs or is to install the industrial
rope access system, all design documentation (including all relevant calculations,
drawings and construction procedures) as is necessary to facilitate the proper
installation of the industrial rope access system according to his design.
Workshop on
engineering design of
personal fall arrest
system
28 May 2013
christine@iesnet.org.sg
Further guidance being
developed
• Mooted by Singapore Rope

Access Association (SRAA)
• Supported by WSH Council

and MOM
• Modified adoption of two ISO

standards:
ISO 22846 : Part 1 & Part 2
• WG Convenor: Mr Jonathan
How with participation from
experts from the rope access
industry, and participation
from WSHC and MOM
Management
access
- Use of gondola /
suspended scaffold
maintenance Control
Services
Cases on Lift (Elevator) / Escalator
Maintenance
• Worker Crushed Between Lift Car Top

and Lift Motor Room Slab Soffit
• Woman injured after fall into gap in

escalator at MRT station
Worker Crushed Between Lift Car Top and
Lift Motor Room Slab Soffit
8 Jan 2011
The deceased was carrying out work on the top

of a lift car which was being used as a working
platform.
He was alone when the lift suddenly ascended,

trapping him between the lift car top and the
soffit of the lift motor room slab.
Woman injured after fall into gap in
escalator at MRT station
28 Jan 2013
A 28-year-old woman suffered multiple facial injuries

and was taken to Changi General Hospital after she
fell into an escalator maintenance pit at Tanah
Merah MRT station on Monday.
SMRT said the accident took place at around

6.14pm. Its spokesman added: "A barrier had been
put up at the entrance of an escalator that was
being serviced. However, a few passengers,
including the (woman), managed to get onto it. As a
result, (she) was hurt when she stepped into a gap."
The Singapore Civil Defence Force said that its

officers used rescue tools to get her out of the pit
before she was taken to hospital.
Lift (Elevator) / Escalator
Maintenance - Recommendation
• All safety devices must be in operational condition.
• Lockout/tagout procedures must be followed if

maintenance procedures require that the equipment not be
operated.
• Ensure that personnel performing maintenance, inspection,

and testing tasks wear clothing that is not loose fitting and
that they are provided with proper protective equipment,
such as safety shoes, hard hats, eye protection, and hand
protection.
• Provide effective barriers and signage, where applicable

Lift (Elevator) / Escalator
Maintenance - Recommendation
• Upon completion of work, remove any jumper wires that
were used.
• It is possible that the elevator pit may be designated a

"Permit Required Confined Space."
The additional required safe procedures must be attended to

in these cases include:
• Provide proper lighting
• Determine that adequate refuge space exists above and

below the car
• Ensure the working area is clean and dry

Cases on Lift / Escalator Maintenance
- Guidance
More detailed safety procedures can be found in
publications such as :
Management
access
- Use of gondola /
suspended scaffold
maintenance Control
Services
- Fire Fighting equipment
Cases on swimming pool maintenance
work related
• 9 July 2005
- Gas leak / Chlorine gas
emission
• 1 Dec 2006
- Expat was sucked to
the bottom
Case 1 – Chlorine gas emission
9 July 2005
52 people were hurt.
Incorrectly mixed two chemicals in the pump room
He had pumped 200 litres of sodium hypochlorite,

a disinfectant, into a storage tank containing 400
litres of hydrochloric acid, sparking a chemical
reaction that resulted in the emission of chlorine
gas.
200 to 300 people were evacuated from the

building. Some experience breathlessness,
nausea, irritation to the eyes and throat
Case 1 – Chlorine gas emission
Causes / Findings
Two inlets were very close to each other, and

barely distinguishable, except for the stickers
There were also no communication system such

as a walkie-talkie for Mr Raju to inform Mohamed
Sad that an error had occurred
Since then, improvements have been made, such

as clearer markings and labels
Singapore Sports Council has issued guidelines

stipulating that the hypochlorite inlet should be 2
inches in diameter and painted yellow, and the
hydrochloric acid inlet 1.5 inches in diameter and
painted red.
Chlorine gas emission
– NEA, MOM, SCDF and SPF Joint Circular
23 August 2005
The Joint Circular can be found on the
WSHC’s website…
https://www.wshc.sg/wps/themes/html/upl
oad/cms/file/SwimmingPoolOwnersOperat
ors.pdf :
• Storage and handling of chemicals

• Safety and security measures
The other outcome is the training, there is

a course for swimming pool maintenance
run by NEA
What is the best action to take during gas

leakage?
Case 1 – Chlorine gas emission?
–Recommendations
What is the best action to take during gas leakage?
 What can be done is to be prepared for any

emergency depending on your workplace situation.
 Anticipate the hazard, evaluate the associated risk and

prepare an emergency plan that will deal with the
various scenarios e.g. release inside/outside the plant.
 Do not shelve your plan but rehearse it periodically to

make sure that you are ready to deal with the
emergency.
Cases – Drowned after being
sucked to the bottom of pool
1 Dec 2006
13 July 2009
Holiday pool horror
as British boy, 14,
drowns after being
sucked into
swimming pool
pump system
27 August 2008
Schoolgirl
drowns after
being sucked
into swimming
pool filter drain
on holiday in
Tunisia
Cases – Drowned after being sucked
to the bottom of pool - Guidance
list of guidelines to improve the safety of

existing pools.
Appendix I - recommended audit checklist

Appendix II - a list of safety
recommendations.
 operators regularly check and properly

maintain their facilities.
 maintain a record of any incidents and

injuries reported to have occurred at
the facility.
 A pool safety audit should be carried

out at minimum annual intervals to
ensure continued safety.
Cases – Drowned after being sucked
to the bottom of pool – Guidance
For new pools
Water Safety
Designers/Architects Operators/Owners
Scope
This standard specifies the general

Builders/Contractors
requirements for the design and construction,
installation of
equipment, operation, management and
maintenance of all aquatic facilities in
Singapore.
Salient points about Risk
Management
&
How to conduct a thorough
and effective Risk
Assessment at your • 1st Published in February
2011
workplace • Updated in Feb 2012
• 28 pages ,A4 size
• Printed in full colour
• Hard copy - Free-of-charge
• Soft copy - downloadable
from https://www.wshc.sg
Risk Management
- Process
Continue cycle of doing and communicating
1 2 3 4 5 6
Preparation Hazard Risk Risk Control Record Implement &
Identificatio Evaluation Keeping Review
n
Risk Management (RM) is a systematic means by which companies are able to

identify hazards, assess and measure the risk of those hazards, and take
proportionate action based on the risk.
Risk Assessment (RA) provides a common method for measuring all types of
adverse events and hazards within your organization. You are able to perform RA
to the adverse events, and make more consistent and informed decisions based on
the risk.
Risk Assessment Example
Likelihood
Severity
source: www.profkrishna.com
The New Paper, 14 Feb 07
W = 1m
D = 2m
Drain
Risk Assessment
source: www.profkrishna.com
Applying Risk Control
Elimination
Substitution
Hierarchy
of Engineering
Controls Control
Administrative
Control
PPE
Most important is Hazards
Identification
Hazard
• Hazard is the potential for harm,
or adverse effect on an
employee’s health.
Hazard • Anything which may cause injury

or ill health to anyone at or near a
隐 BAHAYA workplace is a hazard.
患 • Includes any physical, chemical,

biological, mechanical, electrical
or ergonomic hazard
• Beautiful lady who wears mini-skirt (Environment),
• The razor (Dangerous tool)
• Shaving man (Worker),
• Guest / visitor (who may be injured by the razor directly)
Most important is Hazards
Identification
From the picture, the definition of Hazard is not to consider
each of the factor in isolation
We have to consider the overall holistic view in term of

Machine, Media, Man and Management which include
Physical, Chemical, Biological, Mechanical, Electrical and
Ergonomic hazards
From the example , the barber knows how dangerous a

razor is and how to use the razor safely, but incidents will
happen if he is looking at something else (e.g looking at
the beautiful lady).
Accident usually happens in a split second !

How to describe ?
Risk Assessment Form

Department: RA Leaders: Approved by:
Process: RA Member 1:
Process / Activity Location: RA Member 2: Signature:
Original Assessment Date: RA Member 3: Name:
Last review Date: RA Member 4: Designation:
Next review Date: RA Member 5: Date:
Hazard Identification Risk Evaluation Risk Contr
Work
Possible
Existing Risk
The most
Additional Impl
Ref Hazard Injury / Ill- S L RPN S L RPN
Activity
health
Controls challenging
Controls P
Step !
Use specific words to describe
Pains
Fall, Cut, Strike [Pain word] by [what]

from [where] due to [what]
Sprains, strains
Bruises, contusions
Fractures
Abrasions, lacerations
Be specific on describing possible
injury body parts
Knee, Ankle, Foot

Wrist, Elbow
Back
Shoulder
Hip
Head
Situational Awareness (SA)
Question :
Do you also turn

off the 2nd
engine ?
Police
Enough
Better
Maybe many
I usetime
can cross
Police?
speed?
distance?
pedestrian
thetoroad
dash
cars?from here
crossing…..
across?
Salient points about
 Treat your Risk Register as a live

document
 Cornerstone in managing WSH Risks
 1st document asked by inspector

in the event of an accident at your
workplace
• conduct a thorough Risk Assessment (RA) specific to the
tasks to be carried out. The hazards identified should
accurately reflect the actual working conditions onsite.
• identify foreseeable workplace hazards and

ensure effective control measures are put in place which
will include development of safe work procedures (SWP),
using proper personal protective equipment (PPE) for fall
protection, providing adequate lighting as well
as ensuring competency of workers etc.
• verify the control measures on-site by operational

personnel and teams prior to the commencement of
work. This is because the surrounding environment
might change and having a strong situational awareness
would help to minimise body injuries or death.
A risk assessment is only effective if you and your

staff act on it. You must follow through with any
actions required and review it on a regular basis
Consequences to the
individual and family
•Injury and disablement –

permanent / temporary
• Pain
• Loss of income / wages / job
• Reduced quality of life
• Depression, Trauma, loss of
morale
•Death
Consequences to the
company
•Loss of labour/talent
•Lowered productivity
•Delays, higher OT expenses
•Damage to assets
•Worker Compensation
•Reputational damage
•Costs associated with training
replacement worker
•Increased industrial insurance
premiums
Salient points about Risk Management
and Conducting Risk Assessment
The Risk Management courses today comes under the purview of

Workplace Development Agency (WDA).
WDA accredits the Approved Training Organisations (ATOs) through

stringent screening processes in both aspects of the organisation as well as
the courseware to ensure the training organisations’ instruction on specific
courses are carried out based on WDA’s approved Competency Standards
(CS) and Curriculum Training and Assessment Guide (CTAG).
All the approved training organisations are audited regularly by WDA to

ensure consistency in course instruction and delivery.
You may browse the WDA website on the attached link:

https://www.skillsconnect.gov.sg/web/guest/simpleCourseSearchResult to
select the WSQ approved courses in Risk Management (RM).
WSH Resources
WSH Council Website: https://www.wshc.sg/
Subscribe
Bulletin
WSH Resources
Confined Spaces Checklist
To feedback: contact@wshc.gov.sg
Concluding Remarks
People usually change for 2 reasons - its either they've
learnt a lot that they want to change, or they've been hurt a
lot that they want to change
- Minekey
• watch what you are doing
• do not take your eyes off

where it should be
• Consider the risks before

doing something
Please note that the information provided is not exhaustive and is for the
benefit of enhancing workplace safety and health so that a recurrence may be
prevented. The information provided is not to be construed as implying any
liability to any party nor should it be taken to encapsulate all the responsibilities
and obligations of the reader under the law.
Acknowledgement:
I would like to acknowledge the following persons/ party
who has rendered a helping hand for the content in this
presentation:
MOM OSHD OSHI, Specialists from Engineering Safety, Occupational Hygiene colleagues
Singapore Rope Access Associations (SRAA)
SPRING Singapore and its SDO (SMa)
Mr Sunny Teo from Tractel Singapore
Mr Jonathan How who mooted the SS on industry rope access
Dr Goh Yang Miang of NUS / IES
Dr How Yee Fatt and Mr Allan Heng from Bentz Jaz Singapore Pte Ltd
Thank you
FOR
LISTENING  !

Safe Practices in FM - Case Studies

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Safe Practices in FM - Case Studies

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WSH Forum for FM Industry2013

Safe Practices and Case Studies in Facilities

2. Case studies and Recommended Good

3. Salient Points on Risk Management and

In 2011, two accidents occurred

The worker (Pest Exterminator) was trying to refill his a fogger

• Always wear the following

• To prevent fire or explosion, the nozzle of the

 To avoid the Fogging Machine from catching fire,

• Never fog for more than 2 minutes into enclosed or

 To prevent fire or explosion in the rubbish chute or manhole,

 To minimize the risk of fire or explosion hazard and

 To accelerate ventilation of the rubbish chute and create

• During outdoor fogging, remember to fog along the wind

• To prevent leakage and spillage, ensure solution and

 To avoid over-filling or spillage, gently fill in

' photo with permission from Patrick Quek,

Environment Oil/ Smoke Yes Reduced (No No

• In 2011, four accidents occurred

• One worker was killed while four

The Deceased, a security officer, was in the process of

Due to the removal of the motor housing which was also

Two technicians were injured when a

It was found that there were no informative

Photos showing the toppled incident gate

The manager of a condominium was struck

accumulate on the track, which in turn

Photo showing one the wheels of the

The Injured, a security officer had

Investigations revealed that the cause of

The track was littered with concrete

Gate toppling accidents could

- Security guard badly hurt after

accident just keep repeating

1) Design Calculations (i.e. Outrigger Support

2) The PE who designs the Outrigger Support

3) The PE who designs the Outrigger Support

• 4 Suspended Scaffold Riggers and their

• It was found that the gondola brackets were

•The brackets were installed without any PE

Similar Wall at Another Location

• The gondola supervisor was

• The outrigger slipped from

• Incident occurred as a result

• 2 workers were working on a

• It was found that one of the

• 2 workers were injured in

Findings: A strong wind blew the

The suspended wire ropes were

It was found that the restraining belts

• Gondola should not be used during strong wind condition. All

• Users must be trained to operate the gondola properly and

• Building management must ensure that the gondola is

• A Risk Assessment must be prepared to ensure as many risk

Findings: A power failure disarmed the suction

• Engage a Registered Approved Scaffold (Suspended) Contractor to

• Ensure that the gondola are use, maintain and inspected in

• All users must be trained to use the gondola system at each

• Basic requirement for user must be at least 18

• Each gondola must be inspected at least once in

• Use of fall protection equipment is compulsory.

Points to Note for Davit Arm System

MOM has conducted a study in 2011 on Fall