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I. INTRODUCTION
CONCEPT NOTES
Quality can be described as the degree of excellence or distinction of the material used for a certain product.
When you say a material used with an item is of excellent quality, it means that it is free from defects,
deficiencies, and faults. Excellence in a product’s quality stems from a strong commitment of manufacturers
to specific standards in order to fulfill specific customer needs or meet the requirements of end users. Quality
manifests itself in the positive experience of customers and that becomes the benchmark in the achievement
of aspired product and service values.
Standardized Work Instructions are instructions designed to ensure that your manufacturing processes are
consistent, timely and repeatable. Often the standard work instructions are printed and posted near the
operator’s work station.
Standard Operating Procedures (SOP) are written, step-by-step procedures specific to on an operation that
describe the activities necessary to complete tasks in accordance with the industry regulations, provincial laws
or even just your own standards for running your business.
II. INTERACTION
LEARNING EXPERIENCE
1. Clarifying Understanding:
Distinguish work instructions from standard operating procedures.
2. Processing Question:
What is the importance of work instructions and standard operating procedures in the work place?
3. Assessment:
Direction: Write True if the statement is correct, otherwise write False if it is wrong on the space provided
before the number.
_________ 1. Work Instructions are step-by-step procedures specific to on an operation that describe the
activities necessary to complete tasks in accordance with the industry regulations, provincial laws or even just
your own standards for running your business.
_________ 2. Instructions designed to ensure that your manufacturing processes are consistent, timely and
repeatable is called Standardized Work Instructions.
_________ 3. When you say a material used with an item is of excellent quality, it means that it has defects,
deficiencies, and faults.
_________ 4. Quality can be described as the degree of excellence or distinction of the material used for a
certain product.
_________ 5. SOP means Standard Operating Processes.
III. INTEGRATION
A. FRAMING CONCEPTS
IV. INTRODUCTION
CONCEPT NOTES
The absence of a pair of attribute values indicates this pair is neither strongly associated nor strongly
disassociated. However, a strong association was expected since functional aspects of the design are
addressed during CLD.
Cause-CLD work was still being done after the beginning of the MLD stage. The corroboration of the process
problem showed that (1) a missing item in the requirements list was responsible for an incomplete
component-level design and the defect was discovered and fixed in the module-level design stage, (2) a
formal requirements document did not exist and individual team leaders maintained their own list of
requirements, and (3) there was consensus among team members that, owing to the varied customer base of
the product, some requirements were hard to determine.
Implication-Module-level design should only be done after component-level design is complete, else the
process is not being followed. Serious consequences can include missed schedules and poor quality.
Corrective action-The requirements material and the final checking of specification were reinspected for
completeness.
Benefit-The corrective action removes defects and is an adjustment that prevents shipping a product with
missing functionality. It also identifies a deficiency in the process: the product is too complex to avoid a formal
requirements process. A suitable process change should be made for future releases.
V. INTERACTION
LEARNING EXPERIENCE
4. Clarifying Understanding:
What is the connection between checking and validating data's in a workplace procedure?
5. Processing Question:
What are the risk and benefits of checking and validating data’s before working on it?
6. Assessment:
Matching Type
Match Column A to Column B and write only the letter of your answer on the space provided before the
number.
Column AColumn B
VI. INTEGRATION
C. FRAMING CONCEPTS
VII. INTRODUCTION
CONCEPT NOTES
There’s an old saying, which claims that your biggest opponent in life is yourself. In today’s society, that
continues to be true. The workplace is host to a wide assortment of human errors, some of which can be
relatively harmless while others can be detrimental.
Human error is to blame for up to 90% of workplace accidents and can cost money, create a loss of time, and
interrupt workplace productivity. Knowing the various types of human error can help you learn how to
prevent them in the workplace. Here are some of the most common types of human error.
Disregarding Safety
Whether it’s due to an employee becoming comfortable with the job, or a general lack of appreciation,
employees often neglect even the most basic of safety measures. The disregard of implemented safety
protocols often results in workplace accidents that were otherwise completely avoidable.
“Messing Around”
Workplace camaraderie can be beneficial in boosting morale, but when it leads to horseplay it can pose a
serious safety hazard. Horseplay in both a physical and verbal sense can be equally hazardous and lead to
personal injury, product and equipment damage, and/or coworker disputes.
Fatigue
When an employee is too tired to safely complete their essential job functions, the chance of a workplace
accident rises significantly. Exhausted employees will often neglect basic safety protocols, fall asleep on the
job, and even operate heavy machinery while drowsy. If this occurs frequently, it could warrant a human error
investigation.
Speed Working
An employee who rushes through their work to meet a quota or get the job done so they can leave will often
intentionally skip over necessary details. Proper equipment and machinery operation, safety protocols, and
productivity chains can all be areas that a rushing employee might overlook.
Poor Training
Human error isn’t isolated to just employees, and sometimes an employer is to blame for a workplace
accident. When a manager expedites employee training or leaves out imperative training topics, workplace
accidents and injuries can be all but inevitable.
VIII. INTERACTION
LEARNING EXPERIENCE
1. Clarifying Understanding:
Why is it necessary to isolate errors in the workplace ?
2. Processing Question:
Among the types of errors listed above, which one you think happens frequently in the workplace and why?
3. Assessment:
Identification: Identify and write the correct answer on the space provided before the number.
_________ 1. Employees often neglect even the most basic of safety measures.
_________ 2. Create a loss of time, and interrupt workplace productivity.
_________ 3. It resulted to an error when an employee is too tired and exhausted.
_________ 4. Lack of training.
_________ 5. When a worker is hastily working.
IX. INTEGRATION
E. FRAMING CONCEPTS
__________________________________________
1 (Suggestion) __________________________________________
__________________________________
F. LIFELONG LEARNING
You are working in an I.T. company and aiming to be assigned in a higher position. How will you equip yourself
or address possible errors in the workplace to be promoted easily?
X. INTRODUCTION
CONCEPT NOTES
Workplace deviation refers to behavior that violates organizational norms. It occurs for many reasons.
Whatever the cause, workplace deviation can severely affect the office environment. Employees feel
unappreciated and disrespected and productivity goes down. The result is a loss of business. Below are some
examples of workplace deviation.
Disrespect
Interpersonal deviance is when employees are disrespectful to co-workers, clients and superiors. Perhaps this
person makes loud, personal phone calls or shows daily outrage over small issues. Another form of disrespect
is using other people's things without asking, such as borrowing supplies from a co-worker's desk for a few
days or taking files from a desk and giving them to someone without asking permission. This kind of workplace
deviation is disrespect and destructive because it sabotages employee relationships, trust and work flow.
Poor Management
A deviant boss or management team can make employees miserable. When difficult deadlines or tasks are
given to employees, morale goes down and other workplace problems ensue. This is also referred to as
organizational deviance. It often happens when when someone pursues an action that he knows will threaten
the other person, such as when a boss continuously asks an employee to perform tasks completely outside his
job description.
Stealing
Stealing occurs when an employee takes property from an associate or credit for a co-worker's idea.
Employee theft ranges from taking tips that are not yours to claiming a sale you didn't make. Employees in
this deviance category cannot be trusted with property or confidential information.
Absences
Consistent tardiness or absences shows a lack of commitment. If an employee repeatedly makes excuses for
rolling in an hour late to work, or mysteriously disappears for hours during the day, he is being deviant. His
physical absence can cause other employees to fall behind on their work, miss deadlines and become
resentful.
Personal Aggression
Another form of workplace deviance is intimidation. It might take the form of berating an employee, using
personal aggression to scare or motivate, or sexually harassing an associate. For example, in some cases a
supervisor might purposely criticize an employee in front of others as a way of embarrassing the employee.
This form of deviance hurts morale, creates employee anxiety and destroys trust.
XI. INTERACTION
LEARNING EXPERIENCE
1. Clarifying Understanding:
2. Processing Question:
What are the negative effects when employees deviates to company’s protocols ?
3. Assessment:
Identification: Identify and write the correct answer on the space provided before the number.
_________ 1. When an employee takes property from an associate or credit for a co-worker's idea.
_________ 2. Refers to behavior that violates organizational norms.
_________ 3. When difficult deadlines or tasks are given to employees, morale goes down and other
workplace problems ensue.
_________ 4. When employees are disrespectful to co-workers, clients and superiors.
_________ 5. It is also called intimidation.
XII. INTEGRATION
G. FRAMING CONCEPTS
H. LIFELONG LEARNING
You are an HR officer in a firm. As a personnel responsible in monitoring employees behavior and
performance, what would be your interventions to those employees who frequently commit deviations?
XIII. INTRODUCTION
CONCEPT NOTES
XIV. INTERACTION
LEARNING EXPERIENCE
1. Clarifying Understanding:
What are the possible advantages if we will follow 5s methodology in related to workplace
assignment?
When can we say that your work is in accordance with continuous improvement procedures?
2. Processing Question:
Select at least one of the given items below which you think that it is the most essential part of 5s
methodology. Explain your answer
Sort(Seiri)
Set in order(Seiton)
Shine(Seiso)
Standardize(Seiketsu)
Sustain(Shitsuke)
3. Assessment:
True or False: Read the following statement below. Write T if the statement is true, and write F if the
statement is false. Write your answer in the space provided before the number.
_________ 1. The goal of proper sorting is to identify unnecessary or little used items.
_________ 2. After you have cleaned and sort out your workplace, it’s time to sustain the new processes and
standards.
_________ 3Standards also eliminate uncertainty and confusion.
_________ 4. 5s methodology makes the workplace more inefficient and ineffective.
_________ 5. It’s important to clearly communicate the new standards to the team.
XV. INTEGRATION
I. FRAMING CONCEPTS
__________________________________________
1 (Suggestion) __________________________________________
__________________________________
J. LIFELONG LEARNING
Consider yourself as a sales coordinator in a big computer sales and services. What will you do in order that
your customer will be satisfied in your work and patronize your product?
CONCEPT NOTES
System requirements
To be used efficiently, all computer software needs certain hardware components or other software resources to be
present on a computer.[1] These prerequisites are known as (computer) system requirements and are often used as a
guideline as opposed to an absolute rule. Most software defines two sets of system requirements: minimum and
recommended. With increasing demand for higher processing power and resources in newer versions of software,
system requirements tend to increase over time. Industry analysts suggest that this trend plays a bigger part in driving
upgrades to existing computer systems than technological advancements. A second meaning of the term of system
requirements, is a generalization of this first definition, giving the requirements to be met in the design of a system or
sub-system.
Hardware requirements
The most common set of requirements defined by any operating system or software application is the physical
computer resources, also known as hardware, A hardware requirements list is often accompanied by a hardware
compatibility list (HCL), especially in case of operating systems. An HCL lists tested, compatible, and sometimes
incompatible hardware devices for a particular operating system or application.
Software requirements
Software requirements deal with defining software resource requirements and prerequisites that need to be installed
on a computer to provide optimal functioning of an application. These requirements or prerequisites are generally not
included in the software installation package and need to be installed separately before the software is installed.
XVII. INTERACTION
LEARNING EXPERIENCE
1. Clarifying Understanding:
Why do we need to follow the system requirements when we install or assemble a personal computer?
2. Processing Question:
XVIII. INTEGRATION
K. FRAMING CONCEPTS
L. LIFELONG LEARNING
Consider yourself as a teacher. You are planning to buy a brand-new Laptop to be use in your online class.
How can you ensure that your brand-new laptop is appropriate to execute good performance in terms of
internet connection and visual display in your online class?
XIX. INTRODUCTION
CONCEPT NOTES
Occupational health and safety (OHS) relates to health, safety, and welfare issues in the workplace. OHS
includes the laws, standards, and programs that are aimed at making the workplace better for workers, along
with co-workers, family members, customers, and other stakeholders. Improving a company's occupational
health and safety standards ensures good business, a better brand image, and higher employee morale.
Hazard is defined as a probable source of harm or untoward effect on a person’s health. Risk on the other
hand, is the likelihood that a person may be harmed or suffer untoward effects if exposed to hazards.
Occupational health and safety is concerned with addressing many types of workplace hazards, such as:
Chemicals
Physical hazards
Biological agents
Psychological fallout
Ergonomic issues
Accidents
Occupational health and safety standards are in place to mandate the removal, reduction, or replacement of
job site hazards. OHS programs should also include material that helps minimize the effects of the hazards.
Employers and company management are obliged to provide a safe working environment for all of their
employees.
XX. INTERACTION
LEARNING EXPERIENCE
1. Clarifying Understanding:
Explain the importance of Occupational Health and Safety (OHS) procedures in the workplace.
2. Processing Question:
Among the list of hazards in the workplace listed above, choose one and discuss its possible risk to the
employees.
3. Assessment:
Direction: Look around in your room and identify some hazards and possible risks on you and your family. Write it
inside the table below.
XXI. INTEGRATION
M. FRAMING CONCEPTS
__________________________________________
__________________________________________
________________________________________
3 (Things you learn)
1 (Suggestion) __________________________________________
__________________________________
N. LIFELONG LEARNING
As a future health and safety engineer, what would be your plans or actions in order to maintain the safety of
your co-employees in your workplace and that the OHS protocols must be followed?