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Assignment #1

Name: Redelio Mendoza English for tourism and maritime. Eng. 491
ID: 10-711-834

Review questions

1. Define travel and explain the two major kinds of travel that exist.
A= travel: the largest industry in the world, and the industry without
Two major kinds of travel that exist are:
Leisure travel: is travel for the purpose of enjoyment. The person travels
to vacation, to get away from his or her everyday home life and job. If you
decide to go to Hawaii, hang out at the beach, do some snorkeling, go to a
luau, or do other fun things, you're clearly on a leisure trip. The same
would apply to a trip to Paris to sightsee, eat at wonderful restaurants,
and do some shopping. It might even apply to a day trip from. Home to a
local amusement park, tourist attraction, or nearby ski resort.
Business travel: is travel beyond one's general home area for reasons
related to work. If a person must travel from Detroit to Omaha to meet
with clients or fly to Mexico City to attend a convention, that would be
business travel. Business travelers may set up the trip themselves, book it
through a corporate travel manager (a person employed by a company to
arrange travel for its employees), or arrange it by using the services of a
travel agent (more about them soon).
2. List at least 10 sectors of the travel industry and describe each in
one sentence.
A= 1. The air transportation industry: This segment includes airlines of all
sizes and sorts (such as American Airlines, Alaska Airlines, Southwest
Airlines, and JetBlue).
2. Lodging companies: The lodging industry is huge. It embraces a
much broader spectrum of lodging types than you probably know,
including hotels, motels, condominiums, timeshares, lodges, all-
suite hotels, and camp- grounds.
3. Travel agencies: Travel agencies are businesses that help the public
with their travel plans and needs.
4. Corporate travel services: Just about every big corporation or
government achieve its goals.
5. Cruise lines: Constituting one of the fastest growing segments in
travel, cruise companies such as Carnival, Royal Caribbean,
Norwegian, and Holland America take millions of passengers yearly
to just about every place that's accessible by water.
6. Motorcoach operators: These companies own and operate buses.
Some provide scheduled city-to-city service. (The largest is
Greyhound.) Others, such as Coach USA, mostly charter their
vehicles to groups and tour companies (To charter means to lease
or rent).
7. Tour operators: Tours are one of the most common forms of
packaged travel.
8. Stores and shops: Some stores rely quite a bit on tourism for
9. Parks and recreation programs: Usually these programs don't
immediately come to mind when you think of travel. Yet some of
the greatest travel facilities and attractions are operated by local,
state, or national governments.
10. Governmental regulatory agencies: Travel was once highly
regulated by governmental organizations. It is less so today.

3. Describe how travel product sales typically flow from suppliers to

A= the way people buy travel (and how it's sold) is determined by the
public's perception of each product-whether it's viewed as a commodity
or an experience. A commodity is a product that's simple, similar to other
products in its sector, and is usually bought based on price and logistic
factors alone. An experience, however, is quite different. It's usually a
complex product, and suppliers in that sector provide very different types
of vacations.
4. Explain what Dependables, Venturers, and Centrics are and what
types of travel each favors.
A= Dependables are cautious people. They prefer predictable, routine
lives and avoid unusual things or challenging situations. When they travel,
they favor safe, familiar destinations such as Orlando. A trip to Hawaii,
Australia, or London would be an adventure for them.
Venturers are bolder people. They like different and challenging things
and love to travel to unusual, exotic places. To them, safe, predictable
places are. For the most part, boring. Their idea of a great trip would be to
hike through Nepal, explore ancient Mayan ruins, or safari through Kenya.
Centrics occupy a psycho- logical middle ground between Dependables
and Venturers. Most travelers fall into this category. They like a little
adventure in their lives but not too much. They'd enjoy Hawaii, but Tahiti
and Fiji would also attract them, as would the less typically visited nations
of Europe such as Portugal on Romania. Exotic but well-known cities such
as Rio, Cairo, or Tokyo appeal to them as well.
5. What is seasonality and how does it affect prices?
A= When people travel is as important to travel businesses as how or why
they travel. As you when the weather there is best and many people get
their vacation time. This is called high season can probably guess, the flow
of travelers isn't constant or even. Not many tourists visit in winter,
though, when it's rainy and flooding is common. This is called low season.
Spring and fall are in-between times, when tourism is neither high nor
low, this is labeled shoulder season. Prices, of course, parallel seasonality.
Lodging. For example, in low season is available at bargain rates, whereas
during high season, discounts are difficult to find.

It's All About You Questions

1. What are the two things you read in Chapter 1 that surprised you
the most?
A= the two things I read in Chapter 1 that surprised me the most were:
1. Why people travel: This chapter 1 shows that people love to travel
to have fun and relax with friends, family, or just to have an exciting
2. The incentive trip: I did not know that there was this type of trip
that the same company gives to employers. That kind of trip is very
interesting, a reward to certain employees for achieving
exceptional, preidentified goals.

2. What's the one insight you discovered in this chapter that you
might be able to use on your next vacation?
A= I could do on my next vacation Cruise lines to see almost every place
accessible by water.

Activity 1: Why and Who?

Many motives inspire people to travel. List the first 10 you can think of.
I've given you one to get you started.
1. To sightsee
2. Learning
3. Appreciating our life
4. Having an adventure
5. Escaping
6. Celebrating
7. The romance of travel
8. Travel creates meaningful relationships
9. Travel helps we move forward
10. Traveling is like a challenge for us
Now circle the two motives you listed that are the most important to
you when you travel. Finally, do you consider yourself to be a
Dependable, a Venturer, or a Centric? Explain which label you chose for
yourself, and why:
A= I consider myself a venturers traveler because I like to challenge my
life, make crazy plans, and travel exotic places. Even if the travel is a little
dangerous, it is very exciting for me.

Activity 2: You Future, Maybe

The fact that you're studying thin textbook indicates you're certainly
giving some thought to a career in travel and tourism. Following is a
list of potential entry-level positions in the travel and tourism
industry, based on the limited knowledge you have now, rate your
interest in each of these potential jobs, and then explain why you
arrived at your assessment.
3 = Very interested 2= Maybe interested 1=Not interested
Job Amount of Why?

1. Airport ticket counter 3 This role involves a large amount of

representative for an airline customer service as well as lifting large
bags onto the belt behind the counter
and I have always liked helping people.
1 I don't like it because in that type of job
2. Hotel front-desk person there are schedule changes.
3 It is very interesting because I am going
3. Travel agent working at a to work in a very comfortable place with
large agency an office and also help people to choose
the best travel for them.
3 It is a smart way to get travel permits
4. Travel agent working out of from an employer while I earn a
your home paycheck and work outside my home.
1 I wouldn't want to work as hard on that
5. City sightseeing tour guide because I'm not very good with history
because in that type of work we have to
know a little history.
2 It is a new role. I would also have the
6. Front-desk person on a opportunity to visit exotic places, save
cruise ship money, or have fun. It is a great way to
test yourself in an extremely fast paced
work environment where something
new happens every day.
1 I don't like it that much because I have
7. Front-desk person at a car to give information about the location
rental office of unit problems because I'm not very
good at giving information or saying a
2 A great opportunity to see the country
8. Onboard service person on a and work with, and I can able to meet
train different people while traveling and
learn new skills all while working.
3 Being an apprentice chef in a great
9. Apprentice chef at a large theme restaurant is a good job to learn
theme restaurant how to cook and get to know the world
of cooking.
10. Motorcoach driver on 3 It is very interesting and very exciting. I
multiday, multicity tours just have to be relaxed and I can have
fun while I drive and see places on the
Other possibilities that you've 3 This is another good position for those
interested in: Museum Shop who love museums. It is excellent to
Manager work and learn a little.

Gale Hospitality, Tourism and Leisure Database Assignment

The following assignment requires access to the Gale Hospitality,
Tourism and Leisure Database. Check with your instructor to see if you
have access to this database.
Find the article Extreme Honeymoon, Anyone? In the Gale Hospitality,
Tourism & Leisure Collection.
Where would people who are interested in this sort of honeymoon place
on the Plog Continuum? Why?
1. Rocky Mountains, Colorado: For a high-altitude getaway with a
dash of spooky history, book a plush cabin at Dunton Hot Springs
(across the mountain from Telluride in the Rockies), which was the
site of a 19th-century ghost mining town and is also home to five
heavenly sulfur-free hot springs for soaking.
2. Galapagos Islands: For couples enthralled by tales of Darwin's
seafaring journeys and the prospect of close encounters with
wildlife, look no further than the Galapagos Islands.
3. Riviera Maya, Mexico: The showpiece of an adventure honeymoon
along Mexico's Caribbean coast is not its beaches—although they're
stunning, of course—but the region's Rio Secreto (which translates
to "Secret River"), an otherworldly series of underground caves,
rivers and caverns in which visitors can hike, snorkel and swim
among dramatic stalagmites and stalactites and sleeping bats, too.
4. Cartagena, Colombia: Time was Colombia would have been a less
obvious honeymoon destination. But Caribbean-side Cartagena’s
deep-rooted romance has proven irresistible, helping tourism to
grow more than an incredible 300 per cent in the past 12 years.

5. Golden Triangle, Thailand: While there are no shortage of

opportunities for adventure on a honeymoon in Thailand, one of its
most remote regions worth discovering is the mystical Golden
Triangle, where Thailand shares a border with Laos and Myanmar.

Do you know anyone who would actually want to do this? If yes,

describe him or her.
A= I have a friend who would like to make a honeymoon in Cartagena
Colombia. She is a very intelligent, passionate woman, she works very
hard to get what she wants, and she is very humble, very happy, and very