Use Case

Application Name: Airline Ticketing for Vacation Guests Use Case ID: 02-22

Use Case Name: UC_Generate_airport_pickup_air_tickets

Actor: (Person or system performing the action) System, Ticketing agent and Ticketing supervisor.

Objective:

Generate airport pickup air tickets process information is used in ticketing preparation process
under Air and Hotel package ticketing. This is done whenever qualified and fared guests mailing
method is “Pick up Air tickets at Airport”.

Preconditions:

Qualified and fared guests with ‘Pick up Air tickets at Airport’ status should be available

Post Actions:
Fared and qualified guests with status ‘Pick up Air tickets at Airport’, ticket number, PTA fee
information and airline confirmation number are available for Ticketing preparation process
2. Fared and qualified guests with ‘Pick up Air tickets at airport’ status and with the E-ticketing
information are available for ticketing preparation process

Business Rules:
1. E-ticketing Rule1: The Airline should support E-Ticketing.
2. E-ticketing Rule2: Status of all segments in that PNR should be HK. In a PNR if HK and PK segments are
present, E-Ticketing is not allowed. PNR will be preceded as PTA ticketing.
3. PTA Confirmation number is the new Air Line record locator, which Air line generates internally by splitting
those selected PTA guests (for whom the agent requests PTA ticket) from the previous PNR assigned to them and
gives back the new PNR AL record locator as PTA Confirmation number. This is done by the Air line each time
when the agent requests for a PTA ticket. So, PTA Confirmation number is one per PTA ticket. And when ever
agent enters a PTA number it is mandatory to enter PTA fee, PTA commission amount and PTA ticket number.
4. PTA Commission amount is divided among all those PTA guests in that PTA ticket.
5. PTA fee is associated to the first PTA guest in that PTA ticket.

Requirements Statement:

a. Able to enter the Pickup at airport ticket (PTA) fee, ticket number and airline’s
confirmation number (Record locator), for which PTA is required.
b. Able to select the PNR or hotel rooms under one PNR for which PTA is required.

Ability to generate report on the details of the E-tickets sent to the ticketing preparation process
for each hotel and vacation packages sold.
 USE CASE DESCRIPTION
Actions to Accomplish Objective
(Expand as necessary.)
1. Agent retrieves all the PNRs which has at
least one qualified and fared guest with ‘Pick up
Tickets at Airport’ status of a fly away city and
package schedule (hotel package, arrival date,
property location and duration).The details
retrieved are Airline, Travel date and the PTA
guest count of that PNR with all the reservations
and hotel rooms which has at least one qualified
and fared guest with ‘Pick up Tickets at Airport’
status.
2. Agent selects either (case: a) all PTA
guests in a single PNR or (case: b) all PTA
guests in one or more rooms under one PNR to
create the PTA.
3. Agent enters the PTA number into the system.
Agent enters the PTA confirmation number (Refer
Business Rule3), PTA Fee, Date sent, Airline
contact, PTA commission amount (Refer Business
Rule 4) and comments into the system.
4. The user clicks the save record button.
5. The user waits for confirmation on the screen
that the transaction has been completed.
Author: Vijay
System Response from Action
(Expand as necessary.)
1. System retrieves the profile of all the airlines, to which these
PNRs are associated. System checks the selection against the
rules(Refer Business rules 1,2) for E-Ticketing and displays
only those which are not satisfying the rules for E-Ticketing.
2. Data Entry Screen is displayed on the screen
3 System performs the following:
• System adds the RM*PT and PTA Fee information
(Refer Business Rule5) to the PNR.
• System adds the RM*PR, Airline confirmation or
record locator information and the Airline contact
person name.
• System adds the FM and the airline PTA commission.
• System adds the FH, airline code (Say 006 for DL,
need to be extracted from the airline profile),PTA
ticket number and association information, for the
selected level in point 3.
• System issues the following Ticketing command:
• TTP/PTK for Prepaid ticket receipt creation in the
MAX system.
4. System saves the PTA information in the Airline System and
CRS system.
5. System displays the confirmation message.
Date: November 21, 2001
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