Name : Nazmul Hasan ID: 201010012 Bba 16A

1.What Do You Mean By Communication ?

Communication is the process of sharing information, thoughts and feelings

between people through speaking, writing or body language. The act of
communication begins with internal processing about information or feelings
you want to share with someone else. This process requires a vast repertoire
of skills in intrapersonal and interpersonal processing, listening, observing,
speaking, questioning, analyzing, and evaluating. Use of these processes is
developmental and transfers to all areas of life including home, school,
community and work. Every communication involves (at least) one sender, a
message and a recipient. This may sound simple, but communication is
actually a very complex subject. The transmission of the message from
sender to recipient can be affected by a huge range of things. These include
our emotions, the cultural situation, the medium used to communicate, and
even our location. The complexity is why good communication skills are
considered so desirable by employers around the world: accurate, effective
and unambiguous communication is actually extremely hard.

2. Difference Between Oral And Written Communication?

Oral Communication is an informal one which is normally used in personal

conversations, group talks, etc. Oral Communication is the process of conveying
or receiving messages with the use of spoken words. This mode of
communication is highly used across the world because of rapid transmission of
information and prompt reply. Oral communication can either be in the form of
direct conversation between two or more persons like face to face
communication, lectures, meetings, seminars, group discussion, conferences,
etc. or indirect conversation, i.e. the form of communication in which a medium
is used for interchange of information like telephonic conversation, video call,
voice call, etc.

Written Communication is formal communication, which is used in schools,

colleges, business world, etc. The communication in which the message is
transmitted in written or printed form is known as Written Communication. It is
the most reliable mode of communication, and it is highly preferred in the
business world because of its formal and sophisticated nature. The various
channels of written communication are letters, e-mails, journals, magazines,
newspapers, text messages, reports, etc.

BASIS FOR COMMUNICATION ORAL COMMUNICATION WRITTEN COMMUNICATION

Exchange of ideas, information Interchange of message,

Meaning and Massage through spoken opinions message information in
words is oral communication written or printed from is
written communition

Communication with the help of Communication with the help of

What is it? words of mouth. text.

Literacy Not required at all. Necessary for communication

Transmission of massage speedy slow

Proof No record of communication proper records of communication
Feedback Immediate feedback can be feedback takes time
given
Revision before delivering the Not possble Possible
massage
receipt of nonverbal cues yes No
probability of misunderstanding very high quite less