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Question 1:

Smoothies

Merchandise Clothes

Equipment

Personal Individual
trainer System Training
Group

Partial
Memberships
sales
Full

Question 2

Output examples

 The system should generate daily schedules by the provider.

 The system should generate a list of daily appointment for those particular services.

 The system must produce monthly billing statements which can be accessed through a

corporate website.

 The system should be able to permit members to have access to customized personal

services and training programs from the web-based access.

 The inventory systems should generate daily reports to show part member, quantity

on hand, quantity available, description, quantity allocated and unit of the entire

sorted by the part member.

Input examples
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 Every input form should include time, date, customer number, product code and

quantity.

 Grades of the students should be entered on a machine-scannable form which is

prepared by the instructor.

 There should be uniformity in all data entry screen with exceptions for the

background colour which is changeable by the user.

 At the medical group, data entry person should input services of a patient into a

billing system.

 All manufacturing workers should swipe ID cards to online data collection terminals

which record labour costs as well as calculate efficiency in production.

 The system should have the type of membership chosen by the member like partial or

full membership.

 They should have activities and history of selected by members.

Process examples

 The system must contain methods for getting more frequent information concerning

profit.

 The system should have the process for managing part-time instructor and staff.

 There should be a process that is redesigned for scanning ID cards or credit card.

 The prescription system should automatically be able to produce an insurance form

for a claim.

 The human resource system should interface correctly with the current payroll system.

Performance examples

 The system should be able to provide support for more than 25 users simultaneously

online.
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 The response time should not be beyond five seconds.

 The system needs to be operational weekly and 365 days a year.

 Online inventory system control should flag the entire low-stock in less than an hour

after quantity goes down below a predetermined minimum.

Controls examples

 The system should offer logon security at the level of the operating system as well as

at the level of application

 Employees' record should be changed, added or even deleted only by the member of

the HR department

 There must be an audit trail for all transactions

 There must be an error log file created by the system including error description, type

and time.

 Manager of sales department should approve all orders that are beyond the client's

credit limit.