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Understanding Entrepreneurship
and How to Promote It
September 1995
Jim Tomecko and Rainer kolshorn
Walt Disney the famous Hollywood animator and film maker was asked, when
he had just completed the construction of Disneyland, the first major theme park ever
built, if he was a rich man. “ Of course I’m rich.” he answered, “ No one could owe $7
million and not be rich.” Disney went on to be one of the most outstandingly successful
entrepreneurs in entertainment history. We are always fascinated with such “rags to
riches” stories of people who, against impossible odds, achieve success in building
great business empires from almost nothing! What is the alchemy that is worked?
What is the secret of success? How can we replicate it? Perhaps it is because of this
fascination with this unpredictable ability of the entrepreneur to turn lead into gold or
coal into diamonds that governments have always been excited about the possibility of
creating more entrepreneurs in their societies, for although fashions seem to come and
go in the business of world development, the field of Entrepreneurship and small
enterprise promotion has endured as one of the most consistently popular interventions
funded by donor and Governments alike. No doubt much of this attention is because of
the overwhelming contribution that this sector makes simultaneously to the goals of
economic growth and redistribution of income within society1.
1
Ray, Dennis, The Role of Entrepreneurship in Economic Development, in Liebenstein, Harvey and
Ray, Dennis, Journal of Development Planning No. 18, 1988, Department of Social and Economic Affairs,
United Nations
2
Various studies for the US Small Business Administration by David Birch, reported in INC Magazine.,
and several studies by the US Dept. of Commerce, as quoted from Bygrave, William, The Entrepreneurial
Process.
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This paper will briefly review some of the past trends in enterprise and
Entrepreneurship promotion and identify the key considerations relevant for the
sustainable replication of practical and cost-effective enterprise promotion programmes
in emerging economies. The paper concludes with the presentation of one method of
enterprise promotion which has been widely applied and has produced impressive
results in Eastern Europe, Asia, Latin America and Africa.
While Say and Cantillon created some casual interest in entrepreneurs and their
role in society, it was not until the early 20th century when the Morovian, Joseph
Schumpeter, cast the entrepreneur as being the central actor in the change process,
that anyone really took note. He contended that the single most important function of
the entrepreneur was innovation. But some have suggested that Max Weber's earlier
writings of 1904 had a critical influence on Schumpeter. In Weber's paper the
entrepreneur is depicted as an energised individual painted against the clumsy and
sluggish background of the traditional economy. As the hero, the entrepreneur sets in
3
Bygrave, William, The Entrepreneurial Process op. cit.
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motion the revolutionary processes associated with change. For Weber the main
motivating factor for the entrepreneur was religious belief or the Protestant work ethic
which established social norms that discouraged extravagance, conspicuous
consumption and indolence. The result was higher productivity, increased savings, and
investment, all factors which are vital to economic growth.
Schumpeter, on the other hand maintained that it was the entrepreneurs who
used Protestantism to legitimise what they were already doing. He attributed the
motivation of the entrepreneur to the need "to found a private kingdom...the will to
conquer, the impulse to fight, to prove oneself superior to others, to succeed for the
sake of it, and not for the fruits of success itself... finally there is the joy of creating, of
getting things done or simply exercising one's energy and ingenuity". For Weber the
entrepreneur was the product of society but for Schumpeter these individuals occurred
randomly in any ethnically homogenous population and were gifted with a special
intuition to see things in a way which afterwards proved to be correct, they possessed
the energy and force of will to overcome traditional norms and withstand social
opposition. These two theories still command a great deal of respect even today and
are constantly referred to in most of the literature on Entrepreneurship.4
Since that time the definition of an entrepreneur has not dramatically changed,
but a few are worth noting; the well known economist, Marshall in 1920 described the
entrepreneur as someone who " combines through vigorous activity the factors of
production, labour and capital so as to produce an increased output of goods and
services thereby increasing the total wealth or material welfare of society." David
McClelland the behaviourist who inspired the introduction of achievement motivation
training for entrepreneurs defined the entrepreneur as "a person who organises and
maintains a business undertaking assuming the risks for the sake of profit". Our final
definition is from William Bygrave and although short on description and detail it is
perhaps the simplest and most elegant, "an entrepreneur is someone who perceives an
opportunity and creates an organisation to pursue it." Although these definitions are
helpful in telling us what an entrepreneur does, they do not give us many clues as to the
relevance of Entrepreneurship or how to promote it. This investigation only began in
the second half of the 20th Century.
The post-war 1950s and 60s were a time of great expansion for most Western
countries, and this was also true in the growth of the social sciences of sociology,
psychology, political science and economics. Academicians were encouraged to
explore the frontiers of their disciplines and combine ideas in interdisciplinary ways.
4
Schumpeter, Joseph, Capitalism, Society and Democracy, 3rd Edition, New York Harper and Row,
1950
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Everett Hagen in his book On the Theory of Social Change: How Economic Growth
Begins linked personality formation and Entrepreneurship with the economic growth of
society. Hagen saw the entrepreneur as a creative problem-solver interested in both
technological and practical matters, and above all driven by a "duty to achieve". The
central theme of his link between growth and entrepreneurial motivation revolves
around what he termed the "the authoritative-creative personality dichotomy". At the
risk of oversimplifying this thesis, he proposed that entrepreneurial personality is
shaped in a childhood characterised by low father dominance, maternal warmth, self-
reliance training and standards of excellence. This kind of upbringing leads to a more
creative person who, when encountering "relative social blockage" or obstacles arising
from a traditional view of things, is then triggered to respond in an entrepreneurial way.
He suggested that a similar process happened to societies at different times in their
histories and this has lead to surges of creative energy in cultures thereby producing
economic growth.5
Thomas Cochran was another one of the first to attempt a direct correlation
between Entrepreneurship and economic growth. By looking at cultural themes in Latin
America he isolated three important variables: cultural values, role expectations and
social sanctions. In his view entrepreneurs are not seen as deviant personalities or
supernormal individuals, rather they are people who represent society's "modal
personality". This modal personality is shaped by the prevailing child-rearing practices
and schooling common to the culture. A person's subsequent performance in business
will be influenced by three factors, their own attitude towards their occupation, their role
expectations as perceived by the sanctioning groups and the operational requirements
of the job or the situation, and the first two factors are determined by society's value
system. Where the value system of society encourages entrepreneurial behaviour,
growth will take place.6
Another approach was taken by the "Field" theorists who claimed that a person's
traits are inseparable from the social situations in which they take place. They began to
look at successful entrepreneurial profiles to examine regional differences, family
background, close previous associations with business an so on. The implications of
this were that promoters had a little bit more information to assist them in identifying and
encouraging Entrepreneurship in given situations.7 Writing on the phenomenon of
Entrepreneurship in ethnic or cultural minorities Frank Young stated "..when a group
has a high degree of institutional and occupational diversity relative to its acceptance in
the larger society, it tends to intensify its internal communication with the result that a
unified definition of the situation emerges." This network of close and trusted associates
that make up financiers, buyers and suppliers is recurrent theme in studies on the
5
SIET, Theories of Entrepreneurial Supply, from Entrepreneurial Motivation Development, Small
Industry Extension Training Institute, Yousufguda, Hyderabad
6
SIET, op. cit. Extracts from Kilby, Peter, Hunting the Heffalump, Chapter ! Entrepreneurship and
Economic Development, The Free Press, New York
7
Christopher, K.J., Identification and Detection of Latent Entrepreneurship, in SIET op.cit.
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emergence of Entrepreneurship and has frequently been used as one of the principle
characteristics of an enterprise culture.
Perhaps the most well known of those who worked on the theory of linking
Entrepreneurship to economic growth was the Harvard psychologist David McClelland
who in his book the Achieving Society tried to find a value pattern in recent history that
regularly preceded rapid growth. He set out to establish a relationship between
economic progress and the existence in a culture of a "popular need for achievement"
which he defined as "the desire to do something for its own sake rather than to gain
power, love, recognition or for that matter, profit". The main methodology for doing this
was to examine popular literature at various times in history, score it according to the
presence of achievement imagery, and then to look for indicators of rapid economic
growth. Achievement imagery in folk tales was scored by the number and strength of
references to "unique accomplishments, competition with self-imposed standards of
excellence, long term involvement and the desire for success in competition with
others". For signs of growth he used several indicators, from the controversial method
of recording the increase in the use of electricity to the rather fascinating examination of
the quality and contents of funerary urns in Pre-Inca burial sites.
In later works such as Changing Values for Progress, McClelland laid out
specific recommendations for creating a favourable culture for the growth of
Entrepreneurship, the most well known of which was achievement motivation training
for executives. The basic premise for his theory was that adults can acquire a strong
need to achieve.9 Up to this point most psychologists had been pessimistic about
personality change, and few believed that it could be altered after childhood.
McClelland was later joined by a colleague D.G. Winter and together they set out to
develop a method for stimulating entrepreneurial behaviour. To do this they needed to
look at what motivated this behaviour and for this it was necessary to understand what
a motive was. They started from the premise that all motives are learnt and that not
even biological discomforts or pleasure urges arise unless they are linked to "cues" that
trigger a recognition of their presence or absence. The reaction is almost like the
Pavlovian dog who salivated when he heard the bell which proceeded his meal.
Clusters of expectancies grow up around certain experiences to the point where they
8
Mc Clelland, David., The Achieving Society, The Free Press, New York 1961
9
Mc Clelland, David and Winter, Motivating Economic Achievement, The Free Press, New York, 1971
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To test the theory several training courses were conducted in India, where, using
the same basic idea of looking for achievement imagery that had been used in the
scoring of folk tales in The Achieving Society, they asked executives to write short
spontaneous stories about what was happening in "neutral" pictures that they were
presented with. The executives were taught how to score and tabulate the results of
the stories. They were then requested to rewrite them trying to score as high as
possible on achievement imagery. The purpose of this Thematic Apperception Test
was to start the process of learning new "clusters of expectancies" or associative
networks to strengthen the achievement motive. The achievement motivation training
could last up to three weeks, on the premise that the more thoroughly an individual
conceptualises the associations or defines the motive, the more likely that person is to
develop the motive. When the motive is nurtured and exercised it will lead to the
anticipated behaviour. The tests were never definitive but it was clear to almost
everyone who participated in achievement motivation training, that "something profound
was going on" and most people appreciated the chances that they were given for
guided self analysis, reflection on their motivation and review of their own personal
goals. This form of training, with some modifications, became the "standard" for most
Entrepreneurship training up until the late 80s.
Entrepreneurial Traits
In the 80s with the advent of more conservative political forces in America and
Europe came a strong emphasis on accountability, self reliance, and a growing
recognition of the need for the private sector to play a more prominent part in
development. This heightened the role of small businesses as the "engine of growth"
for many countries. With this trend came a renewed interest in Entrepreneurship that
provided the impetus, in 1983, for USAID to fund a key piece of research as a follow-up
to the classical Entrepreneurship programme designed by McClelland and Winter.
Large numbers of entrepreneurs were interviewed in three countries: India from Asia,
Malawi from Africa and Ecuador from Latin America. The study suggested that there
were a number of traits associated with success. They fell within three main clusters:
the first cluster was consisted of achievement traits, namely: opportunity seeking,
persistence, commitment to work contract, demand for quality and efficiency, and risk
taking; the second cluster was composed of planning traits, such as, goal setting,
systematic planning and control, and information seeking; while the third cluster related
to power traits, composed of persuasion and networking, and self confidence. After the
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identification of these traits a training package was developed to teach the traits to
entrepreneurs.
Mark Twain once said " I was seldom able to see an opportunity until it had ceased to
be one". Timmons third component is resources. He says that "entrepreneurs are
frugal with their resources", they try as much as possible to keep their overheads low,
their productivity high and have minimum ownership of their capital assets. Knowing
when these three components fit together and when they do not is for Timmons the key
to entrepreneurial success. He sums it up by saying,
Prevalent Culture
Max Weber was among the first to study the enterprising cultures and link them
to business growth. By connecting the ethics of high productivity, savings, and the
discouragement of conspicuous consumption with economic success he was able to
establish a powerful case for the impact of culture on business growth. Allan Gibb
defined an enterprising culture as one which is characterised by "a set of attributes,
values and beliefs operating within a particular community or environment that lead to
'enterprising' behaviour and aspiration towards self-employment."12 Those with even a
brief exposure to some of the minority cultures that are known for their enterprising
behaviour such as the Gujaratis in India, the Asians in East Africa, the Chinese in South
East Asia etc., cannot help being impressed with the single pointedness with which
these people pursue not only business success but also success in their chosen
professions. As children, most of their positive role models are business persons, they
apprentice in businesses when young so that their potential fears of becoming self
employed are dispelled early in life. Societal norms reinforce any attributes or personal
talents relevant for business success such as hard work, assertiveness, opportunism
and the like. Perhaps one of the most relevant factors, an enterprise culture develops is
the social network of contacts with suppliers, buyers, and investors that feeds the
11
Timmons, Jeffrey ibid page 54
12
Gibb, Allan, Stimulating New Business Development: What Else Besides EDP?, in the SEED
Symposium Technonet Asia, op.cit.
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Much of the growth that we have seen in the Asian and Pacific region over the
last 15-20 years has been due to the Governments of many of these countries putting in
place a macro economic policy that promoted and enabled business. Policies aimed at
stabilising currency fluctuations, keeping inflation to a minimum, managing the public
deficit, and allowing positive real interest rates have had a significant impact on the
emergence of a strong private sector which has all of the signs of depth and endurance.
When such measures are combined with natural resource endowments, rational public
investments in infrastructure, and a banking system which can serve the needs of small
enterprises one has all of the ingredients for a positive macro economic framework for
enterprise development. Liberalisation and the deregulation of many industry and
commerce sectors has frequently created the market for a wide variety of new and
profitable ventures that mostly start out as small ones. An open economy in which
market information flows relatively freely allows entrepreneurs to identify new
opportunities and create products or services that add value to the economy.
Micro Climate
level because of changes in culture, life styles, or liberalisation, it is within the micro
climate, by virtue of their size of investment, that the small business person must
identify opportunities that will produce an attractive return.
The ideal micro climate rarely exists outside such exceptional cases as
mentioned above however it can be influenced much easier than the prevailing culture
or the macro economic framework. Special loan schemes or Entrepreneurship
programmes which are introduced by governments to address the issues of: ethnic
imbalances, regional variations, unlocking untapped potential, the development of
specific sectors, and export orientation are all examples of what can be done to
positively influence the micro climate without going so far as to intervene.
Motivation
Most people have some degree of Entrepreneurship, but the motivation to start
and run a business may not necessarily be very prominent within the hierarchy of
motives as described by McClelland and Winter in Can Adults Acquire a Strong Need to
Achieve. Motivation or the striving for some particular satisfaction or goal, is a function
of the strength of the motive, the likelihood of achieving the goal and the perceived
value of the pay-off from the goal. This motivation is significantly influenced by one's
culture or societal norms, childhood rearing practices, economic circumstances, and
exposure to situations in which the motive is evoked.
The main determinant of the use of a particular motive is the situation in which
persons find themselves. Certain characteristics of the situation trigger different
motives which open different valves. Since different motives are directed to various
kinds of satisfaction, each motive leads to a different kind of behaviour. The implication
is that by changing the nature of the situational characteristics or stimuli, different
motives are aroused or actualised which lead to different patterns of behaviour. When
these situations occur relatively frequently the motives become stronger. The
consequence of this is a rearranging of the hierarchy of motives for an individual, and
the changing to some extent the behaviour of individuals in response to situations.
are typically associated with business success. It is debatable as to how much motives
can be influenced during a four to six week training course, or indeed whether the
hierarchy of motives can be shifted in such a short time considering the lifetime of prior
cultural, normative, family and economic circumstances that have preceded the
exposure to the more clinical situation in which enterprising behaviour is encouraged
and developed. At the same time it can be a rather easy step to ignore that enterprising
behaviour is not the only behaviour that is of value in a society, and therefore respect
for participants' existing behaviour patterns must be the premise from which
"enterprising behaviour training" starts.
Competence
Without competence, not even the most hospitable environment or the best of
motives is likely to generate successful businesses. The successful American
entrepreneur Henry Ford was once quoted as saying, “If money is your hope for
independence, you will never have it. The only real security that a man can have in this
world is a reserve of knowledge, experience and ability” At the end of the day it is the
competent individual who manages the process and produces the result. Although we
may be looking for the kind of mythical "traits" that McClelland or McBer Consultants
identified for USAID in the early 80s, it is easy to overlook successful potential
entrepreneurs because they do not fit into our conventional model of what they should
be. We may be blinded by a stunning trait or miss the underlying competence that
makes the difference between success and failure. While it can not be denied that
some people may be born with a great deal of talent, competence can only be acquired
through experience. The following is what INC.Magazine has to say about competence
in entrepreneurs.
"Entrepreneurs play a mythical role in American society. They're our risk taking
adventurers. Heroes of the new economy.... Or so we figured. By way of an
eight-page survey and dozens of follow up phone calls, we asked INC.500 Chief
Executive Officers to recall for us how they came to create a company. We
probed their background. We asked them where they got the idea for their
business, how they implemented it, and of course how they financed the whole
thing... Given the mythology of Entrepreneurship we expected tales of inspiration
and imagination, of boldly going where no man (or woman) had gone before.
Instead of iconoclastic individuals, the cowboy capitalists of America's dreams,
we found people enmeshed and embedded in industries, with rich networks of
contacts and colleagues they could draw on to help them build a business. For
most, the secret of successful Entrepreneurship seemed to lie not just in
individual inspiration but in knitting a dozen different interests into one co-
operative endeavour. Creating a company was a matter of knowing customers,
suppliers, partners, and sources of capital. It was a matter of knowing the
marketplace well enough to notice tiny fault lines of change-- fault lines that
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would one day become sizeable niches in the business landscape.... The
inescapable conclusion: entrepreneurs are made not born".13
The situation is the stage on which the actors and their audience come together.
It is where "pattern recognition" takes place, where the trigger event stimulates a person
to go it on their own, it is where motives are acquired, where markets are identified and
where competencies are learned. It is also where disaster strikes and where the
rewards of the enterprise development process are evident. Each activity or situation is
an opportunity to learn a competency, acquire information, make contacts, and plan for
the future.
13
Page, John, INC Magazine, June 1989, taken from Creativity in Business an Entrepreneurial
Approach, Gene Luczkiw and Kenneth Loucks, Copp Clark Pitman Ltd., 1992, Toronto
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These days the world has become a global economy, no country can stay
isolated and national economies compete against each other. The effects of this
globalisation on economic growth, on employment and income patterns are dramatic in
industrialised, emerging and still less developed economies. Identifying better ways and
means for stimulating enterprise development and economic growth therefore remains
a strategic goal for all those interested in increasing the pace of better balanced income
and employment growth. Fostering private initiative is the declared option for many
policy makers.
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14
For a more thorough analysis of the "Integrated Model" see Kilby, Peter, Breaking the Entrepreneurial
Bottleneck in Late Developing Countries: Is There a Useful Role for Government. in, Entrepreneurship
and Economic Development, Harvey Leibenstein and Dennis Ray, Journal of Development Planning No.
18, Department of Economic and Social Affairs, United Nations, 1988. The "Integrated Model" has its
origins in the early writings of Eugene Staley and Richard Morse who proposed "... it is our thesis that the
productiveness of small and medium sized manufacturing plants, like the productiveness of a field of corn
or sugar cane depends on a combination of interacting factors. If a development programme involves
only one of these factors the result may be quite meagre, perhaps not worth the effort and expense.... An
integrated programme that works on a carefully selected combination of factors simultaneously, the exact
combination depending on local conditions, is more likely to prove worthwhile" This model, which is not
without some merit, when it got into the hands of bureaucrats lead to the wasteful provision of services to
small enterprises simply to preserve the appearance of being integrated.
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clients, and this feedback provides the organisation with information for strategic
decision-making. Examples of such organisations are the Grameen Bank in
Bangladesh, Prodem and BancoSol in Bolivia, and KIE's Informal Sector Programme in
Kenya.
Although the training methodology has a wide appeal and has been applied in
a variety of situations, its core focus remains the stimulation of growth in the small and
medium enterprise development process. In this context it adresses two sets of actors
which are considered as the most important in the enterprise growth process, namely
entrepreneurs and the personnel of enterprise support and regulatory institutions. The
emphasis with entrepreneurs is on improving their business performance while with
personnel from enterprise support and regulatory institutions more attention is given to
creating a positive enabling environment at the macro and meso level.
guided self-analysis
stimulating enterprising behaviour
the build up of business competencies
Many training programmes have the objective of transferring needed skills and
know how, with the result that knowledge is acquired but there is very little
subsequent application, because of the absence of working on the motivation to act,
the strengthening of capabilities to act and the testing of the capabilities in "real-life
simulation exercises". This is particularly the case with lower income target groups
whose experience and exposure to more formal business situations such as applying
for a loan from a bank, precludes their competence in handling the rigours of a
sophisticated business environment that comes with growth.
There are essentially six stages in a CEFE training programme regardless of the
target group. The first stage is awareness, in which participants are encouraged to
examine who they are, clarify their own values, and evaluate their own personality,
motivations, capabilities and personal resources. The second stage is acceptance or
recognition of one's own strengths and weaknesses - not everyone has to be a leader
or hero, but being more creative, innovative, and competent is likely to produce rewards
in any profession. The third stage is goal setting, where the emphasis is placed in
developing clarity of purpose in one's short and long term goals of life. The fourth stage
involves developing strategies or action plans which are oriented to generating
growth, this is done after analysing the relevant components of the six factors
mentioned above and includes the upgrading of knowledge about economics and
entrepreneurial decision-making. The fifth is direct experience where the emphasis is
on doing; structured learning experiences and encountering "real life" situations assist
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in building up this experience in which strategies are tested, evaluated and modified.
The last stage is transformation and empowerment where the competencies
acquired come together into a pattern which matches personal strengths and
weaknesses with goals.
Most social scientists would agree that given several different societies with
equal resource endowments, those which have a higher proportion of competent,
resourceful and enterprising people are likely to generate the higher levels of output
per capita that stimulate both increased income and the growth of a social
conscience.
The CEFE model is based on the assumption that the enrichment of society is
essentially depending on its human resources, and the more productive and
accountable these people are, the greater will be the wealth of that nation.
The quality, nature and frequency of the interactions and their results is a
function of the capability, motivation and personal resources of the individual on the
one hand combined with the prevailing conditions of their macro, meso and micro
environments on the other. These factors when combined stimulate situations which
may have positive, negative or neutral outcomes for the individual or society (see
figure 1).
Any or all six of these factors can, at any time, be linked in "causal chains" of differing
sequences or combinations setting in motion the activities that open or close a career
opportunity, influence a consumer to buy or not to buy a specific product or make a
business grow, stagnate or decline. For example, an opportunity may arise and be
recognised as one, because of a combination of a person's motivation, capability and
an imperfection or "need" in the meso environment. Or an enterpreneurial family
situation in the micro environment can motivate a person to acquire the competence
needed to start a business. Even non-economic interactions at such mundane levels
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as discussions with friends will follow the same pattern and their outcome will depend
on these same factors.
There is no single linear relationship between these factors and their sequencing
and combination can be random and appear "chaotic". The strength and character of
their influence can vary in individuals as well as in societies. Each factor is in a
constant state of flux: economies grow, stagnate and decline, only to grow again; in the
meso environment, markets may come and go, competition will sometimes be weak or
strong and resources will vary in their availability; motivation is constantly being shaped
by situations and feedback; capabilities are learned and lost and personal resources
can also grow and decline. But it is this process of change that creates opportunities for
enterprising people to identify and exploit situations that lead to productive outcomes.
The purpose of understanding the process and recognising the factors is to enable the
promoters or the individuals themselves to analyse them and then positively influence
them in given situations.
Figure 1
CEFE International
Society Individuals
Interactions
Macro
Capability
Environment
Meso
Environment Motivation
Micro
Outcomes Resources
Environment
16
16
Society:
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Macro Environment, those conditions on which the individual has little or no influence, but at the same time they may have
greater or lesser influence on the individual.
Meso Environment, conditions which may be influenced by the individual and may have a strong impact on the individual.
Micro Environment, those conditions the individual can strongly influence and which have a strong influence on the individual.
Individual:
Capability, the combination of inherited talents and acquired skills
Motivation, the response or reaction to a given situation.
Personal Resources, the tangible assets that individuals have at their immediate disposal.
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Since the six factors are the product of the interactions of people, improving
the human resource element on both sides of the equation (the individual and the
society) is critical to increasing the proportion of productive outcomes from
interactions in any given economy. This points to a strong need for human
resources development or training as a powerful instrument to raise the competence
of the key actors involved in the interactions so that they could not only generate
more productive results but also deal effectively with the subsequent outcomes.
Figure 2
CEFE International
Society Individuals
Interactions
Local Infrastructure
Neighbourhood
Likelyhood Inherited
Family Culture of Aquired
Domestic Situation Networking Ability
Success
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For those involved in the decision-making process two very important questions must
be asked:
What are the most critical factors preventing more productive outcomes? and,
What are the most cost-effective instruments to turn these factors to generate
more productivity?
Considering for example the promotion of lower income target groups where the legal
and regulatory system in which they operate may be antiquated due to neglect, their
access to resource institutions and education may be limited as well as their
experience in enterprise as a function of their exposure to how a modern economy
works. Some of the instruments of human resource development that may be applied
for the individual could be: rekindling motivation, developing market oriented skills,
and equipping them with the strategic capabilities to propel them out of their cycle of
poverty. On the society side, instruments might include working on legal rights,
improving access to local resource institutions and social programmes oriented
towards improvements of family conditions by equipping those responsible on the
implementation level with the necessary skills to do their job professionally.
Conversely, if we take the example of the more affluent strata of the economy where
resources are not the major problem and higher education is considered to be the
norm, one might work less on motivation and more on goal setting, opportunity
identification, strategic planning capabilities and the improvement of the regulatory
framework.
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Such examples are mainly illustrative of the wide range of combinations that
promoters can choose, according to the given situation and the needs of the target
group. Whatever instrument is chosen however, the element of human resources
development will be at the leading edge of the change process for if resources are to
be effectively allocated it will require competent people to instigate and plan their
utilisation.
Because of the sustained implementation of CEFE programmes for the last ten years
in four continents and the commitment to monitoring its impact, the method has
evolved into one of the most popular tools for the empowerment of lower income
target groups, the stimulation of enterprising behaviour, the enhancement of
business competencies and the promotion of small and medium enterprise.
There are two main CEFE product groups, courses aimed at existing or potential
entrepreneurs, and courses for personnel from enterprise support or regulatory
agencies. Both products have the objective of improving the business performance of
entrepreneurs. One is more direct while the other is more indirect working on the
enabling environment rather than entrepreneurs themselves. Both are considered to be
valuable in the design of any CEFE programme. The four primary considerations made
during the design phase are: the preparation for the Appreciation Workshop for
Enterprise Support Personnel to introduce the concept to decision-makers; the
conducting of a needs assessment on the target group to ensure socio-cultural
adaptation are made; the structuring of institutional resources to support participants
with post-course follow-up in order to improve the micro-climate and; and the screening
of participants to achieve better cost-effectiveness.
Operational
There are five main factors that are important during the operation of the course:
the linking of learning with activity to reinforce enterprising behaviour; providing
adequate space and time for processing the lessons learned; creating a supporting
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environment for change so that the change is more profound; being sensitive to the
culture of the target group so that practical societal “blocks” can be discussed and
solutions found; and developing the technical competence in business management in
order to think and act profitably
Sustainability
The CEFE method aims at two levels of sustainability, the first is with the
participants of training courses, and the second is with the national and regional
implementing institutions that are always used as the executing agencies for a CEFE
programme. The sustainability of the results achieved during the training is function of:
how well the training was conducted; the preparations for the course related to the
involvement of the complementary resource institutions; and the follow-up provided by
the host executing agency. At the level of sustaining CEFE within the host executing
agencies there are four factors that are of major importance: the choice of the host
agency; the development of qualified trainers; effective follow-up from international
sponsors of CEFE; and the proper use of monitoring and evaluation systems.
Most people can start or run a small business, it is not necessary to be a social
deviant, high achiever, or a super hero.
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It is possible to positively influence change in any one of these factors, and the
more profound these changes are the higher will be the incidence of successful
Entrepreneurship in a given situation.
The more people that acquire these attributes in a society the higher will be the
incidence of Entrepreneurship and economic growth.
The impact of the investment training is dependent on: the skill with which other
enterprise support and regulatory institutions have been co-opted into the
process, the prior orientation of the facilitators to the needs and culture of the
target group the quality of the participants and the quality of the trainers.
People learn best by doing; the motivation to start and run a business,
enterprising behaviour, and business competencies can be acquired through
carefully designed experiential learning situations that simulate actual business
events.
Rainer Kolshorn
James Tomecko
September 1995
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