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Chapter 6

The primary aim of


recruitment and
selection process is
to
  meet the high labour turnover
hire the best individuals at optimum cost
ensure the availability of surplus in the case of sickness and absence
none of the above

Recruitment is widely viewed as a _______ process.


  positive
negative
both positive and negative
none of these

The process of developing an applicants’ pool for job openings in an


organization is called
  hiring
recruitment
selection
retention

Recruitment policy usually highlights the need for establishing


  job specification
job analysis
job description
none of the above
_______ indicates the degree to which a tool or test measures what it
is supposed to measure.
  validity
reliability
dependability
goodness of fit

Which of the following is the most serious problem that might arise due
to excessive reliance on internal recruitment?
  reduced job performance
high labour turnover
lack of motivation
internal resistance

Internal recruitment has the potentiality to increase the _______ of the


employees.
  conflicts
misunderstanding
income
morale

Advertisements through newspapers, TV, radio, professional journals


and magazines are _______ methods of recruitment.
  direct
indirect
third-party
none of the above

State employment exchanges are generally the main agencies of


  private employment
public employment
professional employment
None of the above

A prerequisite
for a
successful and
efficient
recruitment
programme is
to have a(n)
  corporate
policy
HR policy
recruitment
policy
health and
safety policy

Recruitment & Selection - MCQs with answers -


Part 1

1. Which of these is the purpose of recruitment?

a. Make sure that there is match between cost and benefit

b. Help increase the success rate of the selection process by


reducing the number of visibly underqualified or over qualified job
applicants.

c. Help the firm create more culturally diverse work - force

d. None of the above

View Answer / Hide Answer

ANSWER: b. Help increase the success rate of the selection


process by reducing the number of visibly underqualified or
over qualified job applicants.
Reason: Rest all the alternatives are the ways in which a recruit
programme helps the firm.

2. The poor quality of selection will mean extra cost on


_______ and supervision.

a. Training
b. Recruitment
c. Work quality
d. None of the above

View Answer / Hide Answer

ANSWER: a. Training

3. Which of these is the most important external factor


governing recruitments?

a. Sons of soil
b. Labour market
c. Unemployment rate
d. Supply and demand

View Answer / Hide Answer

ANSWER: d. Supply and demand

4. While recruiting for non - managerial, supervisory and


middle - management positions which external factor is of
prime importance?

a. Political - Legal
b. Unemployment rate
c. Labour market
d. Growth and Expansion

View Answer / Hide Answer


ANSWER: c. Labour market

5. Which of the following act deals with recruitment and


selection?

a. Child labour act


b. The apprentices act
c. Mines act
d. All of the above

View Answer / Hide Answer

ANSWER: d. All of the above

6. A major internal factor that can determine the success of


the recruiting programme is whether or not the company
engages in ______.

a. HRP
b. Selection
c. Induction
d. None of the above

View Answer / Hide Answer

ANSWER: a. HRP

7. _________ refers to the process of identifying and


attracting job seekers so as to build a pool of qualified job
applicants.

a. Selection
b. Training
c. Recruitments
d. Induction

View Answer / Hide Answer


ANSWER: c. Recruitments

8. How many stages does the recruitment process comprise


of?

a. 2
b. 6
c. 9
d. 5

View Answer / Hide Answer

ANSWER: d. 5

9. Rearrange the following steps of recruitment.

I. Searching
II. Evaluation and control
III. Planning
IV. Screening
V. Strategy development

a. III, II, I, V, IV
b. III, V, I, IV, II
c. IV, V, III, I, II
d. II, I, IV, V, III

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ANSWER: b. III, V, I, IV, II

10. ___________ express the relationship of applicant inputs


to outputs at various decision points.

a. Number of contacts
b. Yield Ratios
c. Type of contacts
d. Technological sophistication

View Answer / Hide Answer


ANSWER: b. Yield Ratios

11. Which of the following are the decisions to be made


while devising the strategies to hire?

a. Geographic distribution of labour markets comprising job


seekers
b. Make or buy employees
c. Sequencing the activities in the recruitment process
d. All of the above

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ANSWER: d. All of the above

12. Which decision in strategy development relates to the


methods used in recruitment and selection?

a. Sources of recruitment
b. Technological sophistication
c. Sequencing the activities in the recruitment process
d. ‘make’ or ‘buy’ employees

View Answer / Hide Answer

ANSWER: b. Technological sophistication

13. Choose the odd man out.

a. Acquisitions and mergers


b. Radio and television
c. Former employees
d. Advertisements

View Answer / Hide Answer

ANSWER: c. Former employees


Reason: Except for option ‘c’ all the other options are
external sources of recruitment

14. What is the natural perception of people on the process


of recruitment and selection?

a. Positive
b. Negative
c. Both positive and negative
d. None of the above

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ANSWER: a. Positive

15. What is the main objective of the recruitment and


selection process?

a. Recruit the right candidates


b. Meet the high labour turnover
c. To reduce the costs of recruiting
d. None of the above

View Answer / Hide Answer

ANSWER: b. Meet the high labour turnover

Recruitment & Selection - MCQs with answers -


Part 2

1. What is the full form of AIDA - a four point guide used by


experienced advertisers?

a. Create abstract, develop industrious ads, defiant and


acceptable
b. Being accessible, should be inexpensive, detailed and alluring

c. Attract attention, develop interest, create desire and instigate


action

d. None of the above

View Answer / Hide Answer

ANSWER: c. Attract attention, develop interest, create desire


and instigate action

2. Which mode of recruitment is through advertisements,


newspapers and want ads?

a. Direct
b. Indirect
c. On payroll
d. None of the above

View Answer / Hide Answer

ANSWER: b. Indirect

3. Which is the least expensive method for recruitments?

a. Walk - ins, write - ins and talk - ins


b. Campus placements
c. Employment exchanges
d. Consultants

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ANSWER: a. Walk - ins, write - ins and talk - ins

4. What is the general fee charged by consultants?

a. 10 - 20 % of the first year salaries of the individuals placed


b. 20 - 50% of the first year salaries of the individuals placed
c. 20 - 30 % of the first year salaries of the individuals placed
d. None of the above

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ANSWER: b. 20 - 50% of the first year salaries of the individuals


placed

5. Identifying the right people in rival companies, offering


them better terms and luring them away is popularly called
as __________.

a. Competition
b. Acquisition
c. Poaching
d. None of the above

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ANSWER: c. Poaching

6. Which of the following are general costs incurred in the


recruitment process?

a. Costs of material

b. Costs of overtime and outsourcing while the vacancies remain


unfilled

c. Costs of property

d. None of the above

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ANSWER: b. Costs of overtime and outsourcing while the


vacancies remain unfilled
7. Which philosophies of recruiting have been mentioned by
K. Ashwathappa in his book Human Resource Management?

A. Realistic job previews


B. Job compatibility questionnaire
C. Temporary employment

a. Both A & B
b. A & C
c. B & C
d. A, B and C

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ANSWER: a. Both A & B

8. _______ provides complete job related information (both


positive and negative) to the applicants so that they can
make right decisions before taking the job.

a. Job Compatibility Questionnaire


b. Realistic job preview
c. Market survey
d. None of the above

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ANSWER: b. Realistic job preview

9. Which of these is an alternative to recruitments?

a. Employee leasing
b. Contractors
c. Trade associations
d. None of the above

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ANSWER: a. Employee leasing


10. ______ is the process of differentiating between
applicants in order to identify and hire those with a greater
likelihood of success in
a job.

a. False negative error


b. Training
c. Selection
d. None of the above

View Answer / Hide Answer

ANSWER: c. Selection

Recruitment & Selection - MCQs with answers -


Part 3

1. Selection is ______ in its application as much as it seeks


to eliminate as many unqualified applications as possible in
order to identify the right candidates.

a. Both negative and positive


b. Positive
c. Negative
d. None of the above

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ANSWER: c. Negative

2. Rejection of an applicant who would have succeeded is


_____.

a. False positive error


b. True positive
c. True negative
d. False negative error
View Answer / Hide Answer

ANSWER: d. False negative error

3. Which is the type of error in which failure is predicted and


it happens?

a. False positive error


b. True negative
c. False negative error
d. True positive

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ANSWER: b. True negative

4. Selection is now ____ and is handled by the human


resource department.

a. Unplanned
b. Outsourced
c. Centralized
d. None of the above

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ANSWER: c. Centralised

5. Rearrange the following steps involved in the selection


process.

i. External environment
ii. Internal environment
iii. Preliminary interview
iv. Selection test
v. Employment interview
vi. Reference and background analysis
vii. Selection decision
viii. Physical examination
ix. Job offer
x. Employment contract
xi. Evaluation

a. xi, x, ix, viii, vii, vi, v, iv, iii, ii, i


b. i, ii, iii, iv, v, vi, vii, viii, ix, x, xi
c. v, i, xi, ii, iv, ix, iii, vi, viii, x, ix, vii
d. i, iii, iv, v, vii, ix, xi, ii, vi, viii, x

View Answer / Hide Answer

ANSWER: c. v, i, xi, ii, iv, ix, iii, vi, viii, x, ix, vii

6. Which test assesses an individual's achievement and


motivational levels?

a. Thurstone Temperament Survey


b. Minnesota Multiphasic Personality
c. Thematic Apperception Test
d. Guilford - Zimmerman Temperament Survey

View Answer / Hide Answer

ANSWER: c. Thematic Apperception Test

7. A test that seeks to predict success or failure through


one’s handwriting is ____

a. Polygraph
b. Graphology
c. Grammatologist
d. None of the above

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ANSWER: b. Graphology

8. Which country uses the graphology test to select


candidates?

a. U.S
b. India
c. Germany
d. China

View Answer / Hide Answer

ANSWER: a. U.S

9. Which tests are designed to ensure accuracy of the


information given in the applications?

a. Graphology test
b. Interest test
c. Grammatology test
d. Polygraph test

View Answer / Hide Answer

ANSWER: d. Polygraph test

10. Who used the graphology technique first and in which


year?

a. Jean - Hippolyte in 1830


b. Elaine Quigley in 1893
c. Jean Charles Gille in 1907
d. Alfred Binnet in 1920

View Answer / Hide Answer

ANSWER: a. Jean - Hippolyte in 1830

11. In __________, the interviewer uses pre-set standardised


questions which are put to all applicants.

a. Unstructured interview
b. Structured interview
c. Behavioral interview
d. Mixed interview
View Answer / Hide Answer

ANSWER: b. Structured interview

12. _______ occurs when an interviewer judges an


applicant's entire potential for job performance on the basis
of a single trait, such as how the applicant dresses or talks.

a. Stress producing
b. Halo - effect
c. Unstructured
d. None of the above

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ANSWER: b. Halo - effect

13. Which of the selection steps is the most critical?

a. Physical examination
b. Selection decision
c. Reference and background checks
d. Employment interviews

View Answer / Hide Answer

ANSWER: b. Selection decision

nduction and Placing New Hires - MCQs with


answers

1. ___________ is a systematic and planned introduction of


employees to their jobs, their co-workers and the
organisation.
a. Job evaluation
b. Investiture orientation
c. Orientation
d. Placement

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ANSWER: c. Orientation

2. Which type of information is conveyed by orientation?

a. Training and education benefit


b. Job location
c. Job safety requirements
d. General information about the daily work routine

View Answer / Hide Answer

ANSWER: d. General information about the daily work routine

Reason: All the other options except "d" are topics covered in
employee orientation programme.

3. In which country and year was orientation first


developed?

a. U.S in 1970
b. U.K in 1970
c. India in 1970
d. None of the above

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ANSWER: a. U.S in 1970

4. Which strategic choices a firm needs to make before


designing its orientation programme?

a. Formal or informal
b. Individual or collective
c. Serial or disjunctive
d. Investiture or divestiture
e. All of the above

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ANSWER: e. All of the above

5. _________ seeks to ratify the usefulness of the


characteristics that the person brings to the new job.

a. Divestiture orientation
b. Individual or collective
c. Investiture orientation
d. None of the above

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ANSWER: c. Investiture orientation

6. Which of these is a stage while conducting formal


orientation?

a. Employee is given only menial tasks that discourage job


interest and company loyalty

b. Employee is overloaded with forms to complete

c. Specific orientation to the department and the job, typically


given by the employee's supervisor

d. Employee's mistakes can damage the company

View Answer / Hide Answer

ANSWER: c. Specific orientation to the department and the job,


typically given by the employee's supervisor

Reason: Rest all the other options are problems of orientation


7. Which of the below options are the topics covered in
employee orientation programme?

a. Training and education benefit


b. To employee counsellor
c. Relationship to other jobs
d. Disciplinary regulations
e. All of the above

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ANSWER: e. All of the above

8. ______ refers to the allocation of people to jobs; it


includes initial assignment of new employees, and
promotion, transfer, or demotion of present employees.

a. Recruitment
b. Placement
c. Selection
d. None of the above

View Answer / Hide Answer

ANSWER: b. Placement

9. Which of these is a job in the context of placement


problems and employee works?

a. Group health
b. Early departures
c. Independent
d. All of the above

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ANSWER: c. Independent
10. Which of these is mentioned in the orientation checklist?

A. Parking
B. Equal employment opportunity
C. Complete form B

a. A & B
b. B & C
c. A & C
d. A, B & C

View Answer / Hide Answer

ANSWER: d. A, B & C

Performance Appraisal - MCQs with answers -


Part 1

1. ______ is an objective assessment of an individual's


performance against well-defined benchmarks.

a. Performance Appraisal
b. HR Planning
c. Information for goal identification
d. None of the above

View Answer / Hide Answer

ANSWER: a. Performance Appraisal

2. What is linked with performance appraisal?

a. Job Design
b. Development
c. Job analysis
d. None of the above
View Answer / Hide Answer

ANSWER: c. Job analysis

3. Which of the following is an alternate term used for


performance appraisal?

a. Quality and quantity of output


b. Job knowledg e
c. Employee assessment
d. None of the above

View Answer / Hide Answer

ANSWER: c. Employee assessment

4. Match the following general applications of performance


assessment with their specific purposes

I. Administrative Uses/ Decisions ----- A. Performance Feedback

II. Documentation --------------------- B. Lay - offs

III. Organisational Maintenance/ Objectives ---- C. Helping to


meet legal requirements

IV. Developmental Uses ----- D. Evaluation of HR systems

a. I-C, II-D, III-B, IV-A


b. I-B, II-C, III-D, IV-A
c. I-B, II-C, III-D, IV-D
d. I-A, II-B, III-D, IV-C

View Answer / Hide Answer

ANSWER: b. I-B, II-C, III-D, IV-A

5. Which of these is the main purpose of employee


assessment?
a. Making correct decisions
b. To effect promotions based on competence and performance
c. Establish job expectations
d. None of the above

View Answer / Hide Answer

ANSWER: b. To effect promotions based on competence and


performance

Reason: Rest all the options are the competitive advantage of


performance appraisal

6. How performance appraisal can contribute to a firm's


competitive advantage?

a. Ensures legal compliances


b. Minimising job dissatisfaction and turnover
c. Improves performance
d. All of the above

View Answer / Hide Answer

ANSWER: d. All of the above

7. From the strategic point of view, in which three categories


can an organisation be grouped?

a. Defenders
b. Prospectors
c. Analysers
d. All of the above

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ANSWER: d. All of the above

8. Successful defenders use performance appraisal for


identifying ____________.
a. Staffing needs
b. Job behaviour
c. Training needs
d. None of the above

View Answer / Hide Answer

ANSWER: c. Training needs

9. Analysers tend to emphasise both ______ and _______


and employee extensive training programmes.

a. Skill building and skill acquisition


b. Current performance and past performance
c. Strategy and behaviour
d. None of the above

View Answer / Hide Answer

ANSWER: a. Skill building and skill acquisition

10. What do successful analysers tend to examine?

a. Division and corporate performance evaluation


b. Current performance with past performance
c. Ideal appraisal process
d. None of the above

View Answer / Hide Answer

ANSWER: b. Current performance with past performance

<= Index =>

Chapter 6
Recruitment
Select the choice which best completes the statement, or
answers the question, by clicking on the corresponding
letter.
Show questions one by one

1. ____ is the process of attempting to locate and


encourage potential applicants to apply for existing
or anticipated job openings.

A.  ?    Recruitment
B.  ?    Selection
C.   ?    Compensation
D.   ?    Placement

2. Which of the following statements about recruitment


activities are true?

A.  ?    Effective recruitment attracts


individuals to the organization.
B.  ?    Recruiting has little effect on
employee retention.
C.   ?    Recruiting involves
sorting and ranking job applicants.
D.   ?    Recruitment and
selection are interchangeable
terms.

3. In many cases, hiring someone from outside the


organization:

A.  ?    is seen as essential for


revitalization.
B.  ?    increases morale among
executives.
C.   ?    is the only way to gain
information about a rival's
competitive advantage.
D.   ?    limits your labour
market.

4. Outside recruitment sources include all of the


following except:

A.  ?    trade unions.
B.  ?    colleges and universities.
C.   ?    employees recalled from
a layoff.
D.   ?    walk-in job applicants.

5. There is a correlation between the recruitment


success of the organization and:

A.  ?    formal vs. informal


recruitment sources.
B.  ?    the accuracy and
completeness of advertisements.
C.   ?    diversity objectives.
D.   ?    unsolicited applications.

6. To develop effective newspaper advertisements,


employers should not:

A.  ?    try to be too creative or


flashy.
B.  ?    overlook local newspapers or
journals that target a specific
market segment.
C.   ?    encourage impulse
applicants with weekend
telephone numbers.
D.   ?    highlight the major
assets of the position.

7. Use of the Internet for recruiting is:


A.  ?    popular with job seekers, but
not recruiters.
B.  ?    popular with recruiters, but
not job seekers.
C.   ?    cheaper and easier, but
less effective than other methods.
D.   ?    increasingly used by job
seekers.

8. Executive search firms:

A.  ?    help employers find the right


people for jobs.
B.  ?    charge a fee to job
candidates only after they accept
a job.
C.   ?    lease executive level
employees to organizations on
both a long and a short term
basis.
D.   ?    advertise only in trade
magazines.

9. Instead of helping jobseekers find the right job,


these organizations concentrate on helping
employers find the right person for a job:

A.  ?    public employment agencies.


B.  ?    trade unions.
C.   ?    private employment
agencies.
D.   ?    executive search firms.

10. Ways to improve the effectiveness of external


recruitment include all of the following except:

A.  ?    training organizational
recruiters.
B.  ?    comparing effectiveness of
recruiting sources.
C.   ?    focusing on only one or
two recruiting sources.
D.   ?    conducting realistic job
previews.

<= Index =>

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