Myth of rationality – emotions were the antithesis of rationality and should not be seen in the

workplace

Emotions are disruptive, Negative-frustrate the performance of employee, rarely constructive-enhance

performance.

Moods can last for hours while emotions last anywhere from seconds to minutes at most. This is why it’s
typically easier to identify emotional triggers but difficult to pinpoint the trigger for our moods. Moods
also don’t have their own unique facial expressions whereas the universal emotions do. Actually
emotions are short time feelings that can come from a known because on the other hand moods are
feelings that are longer lasting then emotions. Emotions are like happy, sad and prideful while moods
are either positive or negative.

Emotions:

• Caused by specific event.

• Very brief in duration (seconds or minutes)

• Specific and numerous in nature-anger, fear, sadness, happiness, disgust, surprise

• Usually accompanied by distinct facial expressions

• Action oriented in nature