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Remedial Worksheet

in
Oral Communication

Bhiebie Rose Larazi


HE-D
WORKSHEET #1
Key Takeaways
Communication is a process of sharing and conveying messages or information from
one person to another within and across channels, contexts, media, and cultures
(McCornack, 2014). There is a wide variety of contexts and situations in which
communication can be manifested; it can be a face-to-face interaction, a phone
conversation, a group discussion, a meeting or interview, a letter correspondence, a
class recitation, and many others.

Nature of Communication
1. Communication is a process.
2. Communication occurs between two or more people (the speaker and the receiver).
3. Communication can be expressed through written or spoken words, actions
(nonverbal), or both spoken words and nonverbal actions at the same time.

Elements of Communication
Communication is divided into elements which help us better understand its mechanics
or process. These elements are the following:
1. Speaker – the source of information or message
2. Message – the information, ideas, or thoughts conveyed by the speaker in words or
in actions
3. Encoding – the process of converting the message into words, actions, or other forms
that the speaker understands
4. Channel – the medium or the means, such as personal or non-personal, verbal or
nonverbal, in which the encoded message is conveyed
5. Decoding – the process of interpreting the encoded message of the speaker by the
receiver
6. Receiver – the recipient of the message, or someone who decodes the message
7. Feedback – the reactions, responses, or information provided by the receiver
8. Context – the environment where communication takes place 9. Barrier – the factors
that affect the flow of communication.
Models of Communication
1. Shannon-Weaver Model Known as the mother of all communication models, the
Shannon-Weaver model (1949) depicts communication as a linear or one-way process
consisting of five elements: a source (producer of message); a transmitter (encoder of
message into signals); a channel (signals adapted for transmission); a receiver
(decoder of message from the signal); and a destination. This model, however, has
been criticized for missing one essential element in the communication process:
feedback. Without feedback, the speaker will not know whether the receiver
understands the message or not.
Exercise III
Identify the function of communication in each of the following situations. Write your
answers on the space provided.
__________1. The teacher reads and discusses classroom policies to her students.
__________2. Ross greets Rachel; then, they start talking about their plans for the
holidays.
__________3. Phoebe shares her insights on how to live peacefully despite a
complicated life.
__________4. Monica shares her personal frustrations with Chandler.
__________5. The geometry teacher lectures about mathematical concepts.
__________6. Sheila delivers her valedictory speech.
__________7. The President delivers his last State of the Nation Address.
__________8. A television personality thanks the supportive moviegoers during an
interview.
__________9. The city mayor presents her strategies to execute the plans in a public
forum.
__________10. A tourist guide orients a group of tourists about a heritage site.