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Research in International Business

Doctoral seminar
CFVG (HCM)

Day 2

Jean-Paul Lemaire, ESCP Europe


November 29th & 30th 2018

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DAY 2
THE THEORETICAL EXTENSION AND REAPPRAISAL
OF IB AREA
• Early steps of I.B. for internationalization:
– Incentives for internationalisation: (1) Johansson&Vahlne, 1977, (2) Bilkey & Tesar, 1977, (3) Dunning (1988)
– Strategy and Organization (5 & 6), Bartlett & Goshal, 1987 a & b
– Multicultural approach (7), Hofstede, 1983
– The impact of the environmental changes since the late 70’s, introduction to the PREST model, (9) Lemaire, 2000

• Complements to day 1
– Environment impact , Lemaire (2000),
– Founding theories (to complete): Oviatt & Mc Dougall 1994, Bartlett & Goshal (1987 a & b), Hofstede, 1983,

• The legacy of the founding IB concepts


– From Uppsala 1 to Uppsala 2 (Johansson & Vahlne 1977 & 2009)
– From stages theories to « born globals » (Oviatt & Mc Dougall 2005)
– Designing a new global perspective , Buckley & Ghauri (2004)

• Exploring new IB areas:


– New frontiers in International strategies ; Ghemawat (2001)
– New players in globalization : Matthews (2006), Ricart et al (2004), Ghemawat & Hout (2008), Bonaglia et al.
(2007)
– Functional approaches of IB (HR example): Rosenzweig & Nohrian (1994)
– Major areas for further IB explorations ; Lemaire, Mayrhofer, Milliot (2012)

• Conclusion of Day 2: IB inputs for my doctoral research

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Early steps of IB research

– The international economics influence: classical to neo-


classicals to Commercial International policy

– The MNCs’ legacy debate and the internationalization


process of SMEs

– From incentives to stages theory and MNCs organizational


questionning

– The multicultural dimension between assessment and


explanation towards action

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Late 90s/early 00s
international environment
upheaval
Political regulatory
Economic and Social
Technological

60s to early 70s MNCs International New stakeholders


the MNCs threats Stages theory Strategic & Champions from FGE of international
debate 80s organization 2005 opening

Late 70s Dunning’s Netwoks


« Born globals »
the progresive OLI theory Uppsala 2
1994-2005
SMEs approach 80/90 2009
Uppsala 1

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Content of the articles presentations

• Key words
• Authors background and contributions
• Contextualization of the article
• Structure of the article
• Major issues and problematic addressed
• Literature review
• Methodologies employed
• Key findings
• Key contributions of the article (academic, managerial)

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THE THREE STAGES OF CORPORATE DEVELOPMENT
Integrating export + FDI

MULTINATIONALISATION
/GLOBALIZATION
Mainly global activities
relying on multinational
structures
LOCAL DEVELOPMENT
("go native")
multi-local activities
INITIAL INTERNATIONALIZATION relying on de-localized
("first landing") structures/connections
mainly local activities
with some cross border
developments, relying on domestic
and proximity
structures/connections

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RATIONALE OF “PREST” MODEL
Identification of the major « universal » external Vietnamese pressures creating new
opportunities / constraints within the area of reference for all the companies operating in
Vietnam and, especially, in the considered sector (e.g. hostellery in India)
Political-Regulatory: (positive/negative?) impact of deregulation and access to new
domestic/national/economic zones
Economic and Social: (positive/negative?) impact of demography and improvement of living
standards (Vietnam as an emerging country),
Technology: (positive/negative?) impact of infrastructures improvements, technology transfer
expectations, quicker technological trends diffusion through internet and communication
networks

Evaluating resulting main challenges on specific target sector (hostellery) :


Competition: assess the nature of competition, the impact of environment changes on the various
groups of competitors, evaluate likely new comers from mature/emerging economies
Adaptation: react  anticipate to new expectations from local/foreign customers, identify
institutional, structural and process adjustments
Re-deployment: evaluate the level of necessity to embark on new services and new target areas

Defining the actors’ possible « levers » to operate (for every company involved)
Profitability: cut costs, improve revenue and margins, provide « fuel » for furtherl growth
Structuration: extend more largely the organisation in the target area (and beyond)
throughfranchise, management contracts, coordinate/adjust structures and procedures
Innovation: create & market new services, develop new production and/or distribution processes

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P.R.E.S.T. model
triggers for a new international (dis)order
at macro-level
• Political Regulatory
– The fall of the Berlin wall (1991) + the « Deng Xiao Ping syndrom »
 a dilution of socalism into liberalism?
– From GATT to WTO (1995): the extension of the « in’t trade community»
 a larger display for the intensified trade and FDI flows?
– A come back of the history (Fukuyama denied) + Brexit + Trump
 towards a renewed protectionism
• Economic & Social
– Towards a demographic and standards of living re-balancing
 mature economies decay v. emerging economies leadership?
– The resistive influence of market imperfect competition and crises accelerated
transmisison
 the impact of forex and world prices fluctuations, as on int’l demand/offer
– Isomophism v. globalization
 behavioural convergences v. cultural preferences?
• Technological
– Communication revolution
 logistical + digital = tangible + intangible integration?
– Technology transfers systematization
an accelerated capacity to catch up? 8
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The external pressures
PREST level 1
Lemaire J.P. 1993, 1995, 1997, 2000, 2003, 2003,, 2013
Applying to foreign and local sevice sector’s players

POLITICAL-REGULATORY TECHNOLOGICAL
PRESSURES PRESSURES
+++ National: ++/+++
governance evolution/transition
Expectation of improved and
adapted services
Bi-lateral
Country of origin  Target countri(es-) Technology transfers through
Education and partnerships

Sub-continental/Regional Target Increasing transparence


integration progression/regression Specific Service Sector due to quick development of
Area in S.E.A. information systems
BANKING SERVICES IN VN

Quantitative evolution of needs Qualiitative evolution of needs


(related to increasing ECONOMIC /SOCIAL (related to culture, sensitivity
demography, PRESSURES to international trends etc..)
and standards of living), Open and market economy new
++/+++
especially in urban areas needs
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The geo-sector challenges
PREST level 2
Lemaire J.P. 1993, 1995, 1997, 2000, 2003, 2003,, 2013

POLITICAL-REGULATORY TECHNOLOGICAL
PRESSURES PRESSURES
INCREASING COMPETITIVE CHALLENGE
(MATURE v. EMERGING)
- Market share and customer expectations
(price,customers’ proximity,..)
- New local entrants
- Run for size
Target
Specific Service Sector
Area in S.E.A.N.
GEO-SECTOR REDEPLOYMENT CHALLENGE ++ Banking
OFFER ADAPTATION CHALLENGE ++
Services
(MATURE v. EMERGING): (MATURE v. EMERGING)
In VN
- Customers’ segmentation and geo display Quali & quantitative offer ‘s adjustment
to permanently reconsider following regulations’ as customers’ evolving
- Continuous adjustment of services portfolio expectations.

ECONOMICAL AND SOCIAL PRESSURES

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POSITIONNING THE KEY COMPETITORS:
FINDING THE AXES TO DISCRIMINATE ACTORS/STRATEGIES (SIZE & GEO REACH)

FINANCIAL
SOUNDNESS limited branches
(bad debts) creation allowance

Foreign
banks

equitization
STATE OWNED
BANKS
consolidation
(« equitized »)
Joint
stock
banks

URBAN DISPLAY
n° of urban branches
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POSITIONNING THE KEY COMPETITORS:
FINDING THE AXES TO DISCRIMINATE ACTORS /STRATEGIES (CUSTOMER’S EXPECTATIONS
SATISFACTION)

state of the art banking services offer

QUALITY/RANGE
OF SERVICES Foreign
banks

same +
State trustwothiness
STATE OWNED
proxy familiarity
+ benchmarking
BANKS
(« equitized »)
Joint
stock
banks

CUSTOMER BASE
n° of urban branches
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On which « levers » actors can operate
facing vietnamese banking sector’s challenges?
(P.R.E.S.T. MODEL / 3)

POLITICAL-REGULATORY TECHNOLOGICAL
PRESSURES PRESSURES

COMPETITION
CHALLENGE
°
- Increase profitability of VN facilities
- Take advantage of economies of Profitability: Structuration - Gain critical mass through partnerships with
scale/scope cost/funding Organization local/foreign investors
- Select best investment opportunities in improvement enhancement - Promote harmonized- but flexible
VN. procedures stimulating harmonious growth
- Enlarge & diversify customers base as Innovation - Enhance internal benchmark of good
develop their brand loyalty products practices
REDEPLOYMENT ADAPTATION
process
CHALLENGE CHALLENGE
++ +++
- Create new services environment friendly and
locally embedded
- Conciliate proximity stake holders concern and
capacity to adjust to customers’ diversity
- Improve technical and relational processes

SOCIAL ANDECONOMICAL PRESSURES

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Alternative and progressive entry modes

INTEGRATED
INTEGRATED
SUBSIDIARY
SUBSIDIARY
Level of
investment Exploration strategy

JOINT PRODUCTION
JOINT PRODUCTION
VENTURE SUBSIDIARY
VENTURE SUBSIDIARY
DISTRIBUTION
DISTRIBUTION
SUBSIDIARY
SUBSIDIARY
Penetration strategy

LICENCE FRANCHISE
LICENCE
DELEGATED
DISTRIBUTOR
MANAGEMENT

Creaming off

Level of control
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Huawei: a progressive internationalisation process

Stage # 3
MULTINATIONALISATION
 GLOBALIZATION

Multi countries,
multi continental,
Stage # 2 to world spread activities
"GO NATIVE " relying on coordinated and
harmonized structures

Multilocal activities
relying on permanent
Stage # 1 although differenciated
"FIRST LANDING" networks and structures
Domestic extension of activities
beyond boundaries
on an occasional or exploratory basis
(fequently i a proxymity
geograhic or cultural area)

1980’ 1990’ 2000’ 2010’ 2020’?


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« Concentric » international growth
Huawei example

Diversification
Diversification
Of customers’ segments
of the offer

Development
on mature markets
and systematic world markets coverage
00’/10’
Households
B to C
Cf. handsets
modems, box, smartphones
Professionnals
Development on
similar maturity markets
90’/00’ B to B
Telco
Cf.
operators infrastructures
Initial télécom
development
On the Chinese
market
80’/90’
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External determinants of internationalisation

Authorities support
Infrasstructures improvements and
stuctural economic policies
• direct support to international
development

Big market effect Application to FDI spillover effect


•Access to a larger • Technologies and know how
customer base
« international champions » tranfers
•Economies of scale from FGE • Image building for local
contributing actors

Proximity
opportunities
• Regional integration
•Links with proximity areas

Source:
Lemaire 2008

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Internal incentives to internationalize
After J.Dunning

Resources seeking Strategic assets seeking


•Access to raw paterial •Technologies, brand image,
and to commodities Managerial competences

Application to
« international champions »
from FGE

Market seeking Efficiency seeking


•Access to diversification/volume Cost reduction ,
markets , experience improvements, better product adaptation,
and protectionism bypassing investment subsidies..

Source:
Dunning 1994

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Researching on services in S.E.A.:
considering an appropriate research approach

• Dealing with the geographic and the services sector s’ diversity and
dynamics in SEA

• Adopting a parallel research approach scheme applying to specific


/comparable « geo-sector areas of reference », maybe through specific
services S.E.A. ‘observatories’ (by zones/activities)

• Combining permanent updated secondary data collection on legal,


commercial, social, technological …issues, explaining
existing/evolving/potential opportunities and threats for foreign
players

• In relation with local realities/grounds which could be explored by


groups of researchers (academics connected to professionals)

• Using some panels of experts for validation and testing approach


and temptative implementations

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A POSSIBLE RESEARCH PROCESS
FROM SECONDARY DATA ANALYSIS TO GROUND CONFRONTATION

CASE STUDIES
 CONFRONTING
THE PROCESS TO
REAL SITUATIONS
COUNTRIES AND
SECTOR’S CORPORATE AND
MAJOR DRIVERS MANAGERIAL
IDENTIFICATION IMPLICATIONS

ACTION RESEARCH
SECONDARY DATA  EXPERIENCING
EXPERTS PANEL
STRUCTURED
VALIDATION
AND IMPLEMENTING
ANALYSIS THE APPRAOCH
DELPHI ROUND 1 & 2
PREST 1-2-3

REALITY ASESSMENT
AND RESEARCH APPLICATION

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As a conclusion of the seminar:

Challenges of International
Management on the Dawn of the
21st Century

Lemaire, Mayrhofer, Milliot (2012)

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Introduction: lessons learnt from structural &
conjectural changes in a turbulent
environment
• Political and Regulatory
– Liberalization of mature economies
– Economic transition of emerging/fast growing economies
 Decompartmentalization > Globalization
• Economic and Social
– Progressive shift of the world gravity center from “North/West” to
”South/East”, for economic power, as for offer and demand
– Redeployment of trade and investment flows, with an increasing
concern (if not action) in favor of enduring development.
 New stakeholders and new expectations
• Technological
– Accelerated obsolescence, quick evolving standards, including pollution
– Speeding up of physical and virtual communications as of crises diffusion
 Increasing transparency and reactivity
 Necessity for organizations to conciliate numerous new structural
and conjectural constraints & opportunities
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1. Relate more analysis and diagnosis to
decision-making

• Following a three steps “funneling” process, encompassing


entity(ies)/organization(s) nowadays “exposed”/internationally “open”:

– At a macro-level, the review of the permanent and accelerating


transformations of the major dimensions of the target/reference geographical
area in which it/they operate(s).

– At a meso/intermediate level, the assessment of their consecutive impact on


all entities operating in the same activity/sector/industry , in this area, to
identify the possible strategies, for them to select /implement.

– At a micro level, the formulation by each entity’s corporate decision, first


strategic, and, then, structural, cultural and functional. (e.g.HR, R&D, supply
chain, marketing, finance, control, legal , tax..)

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The « funnel » approach
the three successive steps through FOLLOWING THE PREST MODEL
-Political-regulatory, economic & social, technological- three layers approach
Lemaire J.P. 1993, 1995, 1997, 2000, 2003, 2003,, 2013

Increasing
1. “MACRO-ECONOMIC” PREST
Acceleration
ANALYSIS OF THE GLOBAL  REGIONAL AREA OF REFERENCE level 1
Instability
of its evolution in the short, medium and long term External
Integration
in a defined area (sub continent, country, region) pressures

2. “MESO-ECONOMIC”
PREST
Constant SECTORIAL /LOCAL DYNAMIC
level 2
evolution definition of the impact of the environment
Geo Sector’s
of sectors and on the industry/the sector/the activity and
challenges
economic areas what is therefore at stake
in the selected area

Continuous 3. “MICRO-ECONOMIC”
adjustment INTL CORPORATE STRATEGY PREST level 3
of objectives, AVAILABLE Corporate/
activities with regards to the corporate organization’s
and structures assets and functions at the « levers »/KFS
convenient geo level

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2. Consider the extending range of
economic and political stakeholders
internationally “exposed”..
• Beyond “horizontal” international -market seeking- expansion analyses
(Markusen, 1984; Glass, 2008), focus more on “verticalization” -i.e.
optimization of the value chain- (Helpman, 1984).

• Consider partnerships and networks among the diversity of entities/


organizations, to gain access to unfamiliar territories, to face increasing
competition and to share resources better than acting alone.

• Include public and private entities newly and increasingly concerned by


international opening (non-governmental organizations, multi-governmental
organizations, local authorities etc.).

• Focus on interactions among these various entities, especially between


authorities representing territories at different levels, whose objectives have to
conciliate with hosted or potentially hosted institutions.

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Conciliate the interest of various entities:
the example of the localization decision
MACRO-ECONOMIC LEVEL OF THE HOST TERRITORY
Openness, stability and credibility of local authorities
Objectives of valorization of the national/regional/local
economic territories
Restrictions imposed and advantages offered

LOCALIZATION DECISION (go/no go)


Object of territorial choice (horizontalization/verticalization)
Identification of favored industries/sectors/activities
Optimization of entry mode /relation/setting-up
•FINALIZATION OF THE STRATEGY FOR THE TERRITORIAL APPROAC

MICRO-ECONOMIC LEVEL OF THE ORGANIZATION


Stimulation of development of relations with the territory
Horizontalization/verticalization
Resources and strengths specific to the organization
Capacity to bear local/international risks
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3. Question more traditional incentives and
international development frameworks
• Due to the loss of relative importance, in terms of GDP, between mature economies
(essentially the countries in the Triad) and emerging economies (notably the fast
growing economies / FGE)

• Activities/sectors/industries dynamics more or less “globalized”, deserve to be


deepened, to better understand constraints and favorable perspectives for the
involved actors from different geographical origins.

• Beyond Dunning’s and Uppsala 1 & 2 rationale, organizations tend to diverge in


terms of incentives and international development schemes:; facing the new
technological environment as the new balance of power

• For instance, organizations such as born global from quick evolving activities are
aiming at immediate international expansion , as international champions from FGE
are seeking worldwide technological leadership.

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Example of new international development
scheme: International champions from FGE

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4. Enlight the role of multicultural interactions
in organizations’ development schemes and
relationship networks
• Organizations tend to adopt evolving international structures, characterized by
an increased flexibilization, that generate, internally and externally, intercultural
relationships of very different natures.

• A diversity of cultural interactions could be associated, with internationalization


such as intercultural negotiation, leading multicultural teams, relations between
HQ and foreign operations, or the design and adaptation of products from/for
different cultural as geographical contexts..

• While organic growth facilitates corporate culture diffusion, external growth,


through mergers and acquisitions (amicable or hostile), as well as partnerships
developed within larger geographical frameworks, place the organizations, in
complex and, even, strained cultural situations.

• During their development and geographical deployment, it is therefore


interesting to better measure the transformation of their organizational culture
and to consider its diffusion among their various locations.
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Building up an intercultural
corporate model
Develop the cultural lever during the
international development
Valorization of
the company
culture

Global

Unequivocal
diffusion of
Central the home
culture
d’origine
Birth and
development Diffusion Multi-local
of the company Of the home culture
culture and stimulation of Extensive and interactive
feedbacks enrichment of a shared
company culture
Contributions Organizational
Local from the de-
diversity of compartementali
local cultures
zation (geo-
sectorial and
Initial Local Multinationalization cultural)
internationalization development J.P LEMAIRE, adapted from J.P.LEMAIRE and N.PRIME (2002)

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Conclusion
• These four perspectives, in no way exhaustive, cover essential aspects of the IB
field and already federate a number of reflections and analyses, responding to new
questions raised by organizations, more and more exposed in an increasingly open
international space.

– They favor transversal and environmental analysis and systemic approaches of


internationalization, by giving, notably, to crisis situations, all the importance dictated by
the evolutions of the past two decades.

– They engage to better apprehend the most innovative incentives and orientations
among the actors concerned by international openness (traditional and new) and to
consider more specifically organizational and cultural dimensions associated with
international development.

– They encourage, to consider the impact of internationalization on the functions, by


connecting them with one another, and emphasizing their interdependence within the
framework of the internationalization strategy fromulation and implementation.
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Three pages feedback
• Is this « international » dimension developped in the seminar seemed to
you necessary, whatever the focus of your own research? (even purely
domestic)?
• To what extent the concepts developped during the seminar could be
useful to your own research? Which ones ?
• Which of the articles presented during the seminar seemed to you most
interesting/inspiring? Less interesting/inspiring? On which aspects
(subject, problematics, methodology, model proposed..)?
• Which has been (if any) the new research ideas which, during this
seminar, would have enriched your reflexion (understanding of the
international environment, importance of the sector specificities, of the
companies features..).
• Which type of pedagogical approaches used by the instructor
(presentation/exchange of/on participants research, articles
peresentaiton & discussion, instructors own contributions/models..)
would have seemed to you more/less effective?
• Which would be your suggestions for improving this seminar structure
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and pedagogy?

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