SESSION PLAN

Sector : HEALTH, SOCIAL AND OTHER COMMUNITY DEVELOPMENT SERVICES

Qualification Title : BOOKKEEPING NC III
Unit of Competency : SOLVE WORKPLACE PROBLEM RELATED TO WORK ACTIVITIES
Module Title : IDENTIFYING / DETERMINING FUNDAMENTAL CAUSE OF PROBLEM

Learning Outcomes:
1. Explain the analytical techniques
2. Identify the problem
3. Determine the possible cause/s of the problem

A. INTRODUCTION
This module expresses the competency required to apply problem solving techniques to identify/determine
fundamental cause problem.

B. LEARNING ACTIVITIES

LO 1: Explain the analytical techniques

Learning Content Methods Presentation Practice Feedback Resources Time

1. Observation, Self-paced/  Read Information  Answer self-  Compare to CBLM 2

Investigation, modular Sheet No. 4.1-1 check no. 4.1-1 answer sheet hours
Paper
and Analytical no. 4.1-1
Discussion
Techniques Learning
Case studies Materials
2. Brainstorming
Pencil
3. Cause and Effect
 Diagrams Eraser
4. PARETO
Analysis
5. SWOT Analysis
6. GANT Chart
7. PERT CPM and
Graph
8. SCATTERGRAMS

LO 2: Identify the problem

Learning Content Methods Presentation Practice Feedback Resources Time

1. Normal Self-paced/  Read Information  Answer self-  Compare to CBLM 1

Operating modular Sheet No. 4.2-1 check no. 4.2-1 answer sheet hours
Paper
Parameters and no. 4.2-1
Discussion
Product Quality Learning
Case studies  Perform Task  Compare to Materials
2. Identifying and Sheet no. 4.2-1 Performance
Clarifying the Criteria Pencil
Nature of Checklist no. Eraser
Problem 4.2-1
3. Application of
Analytical
Techniques
LO 3: Determine the possible cause/s of the problem

Learning Content Methods Presentation Practice Feedback Resources Time

1. Non-routine Self-paced/  Read Information  Answer self-  Compare to CBLM 1

Process and modular Sheet No. 4.3-1 check no. 4.3-1 answer sheet hours
Paper
Quality Problems Discussion no. 4.3-1
Learning
2. Teamwork and  Perform Task  Compare to
Case studies Materials
Work Allocation Sheet no. 4.3-1 Performance
Problem Criteria Pencil
3. Safety and Checklist no. Eraser
Emergency 4.3-1
Situations and
Incidents

C. Assessment Plan
Written Test: Questions on:
 Observation, investigation and analytical techniques
 Normal Operating parameters and product quality
 Safety and emergency situations and incidents
Performance Test: Will include case studies on:
 Application of analytical techniques
 Problems involving non-routine process and quality, team work and work allocation, and safety and
emergency situations and incidents.
D. TEACHER’S SELF-REFLECTION OF THE SESSION

Prepared by: Arnel C. Himzon