Human Capital Management

Important questions for revision

Introduction
1. How is Human Capital Management different from earlier approaches namely
Human Resource Management or Personnel Management?
2. How has Human Capital Management evolved in India since independence?
3. What is Employee Life Cycle?
4. What are the competencies required for an effective Human Capital Manager?

Human Capital Planning

5. What is the difference between Job Description and Job Specification?
6. Write Job Description for
a. Sales Manager
b. Relationship Manager (in a Bank)
c. Chef
d. Receptionist
7. Write Job Specification for
a. Salesperson (in an FMCG Company)
b. Finance Executive
c. Supply Chain Manager
d. Administration Manager

Talent Acquisition
8. What is the difference between Recruitment and Selection?
9. What are the various sources of Recruitment?
10. Design a selection process for the job of
a. Customer Service Executive
b. Secretary to a Vice President
c. Accountant
d. Chef in a 5 star restaurant
 11. Prepare an advertisement for recruitment to the post of
a. Head Chef of a 5-star hotel
b. Principal of a Public School
c. Nurse in a hospital
12. How can Interviewing be made more effective?
13. How is peer interview/ field observation used in selection of a Sales Person?
14. What are the contents of an Appointment Letter?
15. How will you calculate the cost of wrong hiring? Explain with an example.

Competency Mapping
16. What is competency? Describe it with an example.
17. What is Behavioural Anchored Rating Scale?
18. What is Competency Based Behavioural Interviewing? How is it different from
traditional interviewing and Situational Interviewing?

Compensation and Benefits

19. What are the objectives of a sound Compensation and Benefits Policy?
20. What is Job evaluation and how is it used for deciding the salary for a position in an
organization?
21. What are compensable factors used in job Evaluation?
22. What are the legislations in India that affect the Compensation policy of a company?
23. What is the difference between Employee Provident Fund and Public Provident
Fund?
24. What are the four types of equity that is attempted in deciding compensation?
25. Difference between Internal Equity and External Equity.

Learning and Development

26. How can a company identify individual learning needs of its employees?
27. When is it beneficial to conduct an In-company training programme?
28. What are different methods of training?
29. What is the role of On-the-job Training in development of the employees?
30. How can one evaluate the effectiveness of training programmes?
 31. What is Field Coaching?
32. What is ABCD approach to coaching?
33. What are EDAC steps in Coaching?

Performance Management
34. What are the four steps in Performance cycle? Explain briefly.
35. What are the common errors in performance appraisal? Explain any three with
example.
36. What is balanced score card? How can it improve the overall performance of the
company?

Employment Legislation
37. How can we ensure better Health and Safety of our employees by following various
legal provisions?
38. What are the main provisions of Factories Act?
39. Can the shift of workers be split? What is the maximum hours for spreading of the
shift? How does it impact the Human Capital Planning for an organization? Explain
with an example.
40. What are the special provisions for women working in factories?
41. What are the legislations that are applicable for Head Office and Regional Offices not
in proximity of a manufacturing unit?
42. Which Government creates and modifies Shops and Establishment Acts?

Employee relations
43. What are the benefits of maintaining industrial peace to the business?
44. How can we maintain industrial harmony?
45. When is a strike by workers illegal?
46. In which case a single workman’s issue be treated as industrial dispute under
Industrial Dispute Act?
47. What is the difference between distributive bargaining and integrative bargaining?
48. What is the process of closing of an industrial unit under Industrial Disputes Act?
Management of Discipline
49. Why should a Manager enforce discipline in his tam?
50. Difference between Protective, Preventive and Punitive types of discipline
51. What is Hot Stove Rule in disciplining?
52. Difference between Discharge and Dismissal.

Employee Engagement

53. What is the difference between a satisfied employee and an engaged employee?
54. What are the factors in employee engagement? How can a Manager assess and
improve engagement of his team members.

Grievance Handling
55. What is the advantage of a formal grievance redressal procedure in an organization?
Describe a model grievance redressal procedure.

Career Development
56. What are the various phases of an employee’s career? What are the challenges at
different phases in the career?

Gender Discrimination at Workplace

57. How does Gender diversity bring better business results?
58. How can a Manager ensure gender parity in his/her team?

Prevention of Sexual Harassment at Workplace

59. What is sexual harassment?
60. What is your role as a Manager if one of your woman team members has a
complaint of sexual harassment?
61. Difference between Internal Complaints Committee and Local Complaints
Committee.
Management by Expectations
62. What is positive Self Fulfilling Prophecy?
63. How does the behavior of a manager differ while dealing with a high performer and
low performer?

Retention of Employees
64. What measure will you take to improve retention of high performing employees?
65. What are the causes of employee grievances? How can a manager redress grievance
of an employee working in his team?
66. What is the difference between employee satisfaction and employee engagement?

Separation
67. What are different types of involuntary separations?
68. What is the difference between layoff and retrenchment?
69. How can separation be used as an instrument of business strategy? Explain with
example.

HCM Strategy
70. How can you relate HCM Strategy to Corporate Strategy?

Please note that there will be application based questions also in the End Term Paper.