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London IT Operations Management

London IT Operations
Management
Last updated: September 16, 2020

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London IT Operations Management

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Company Headquarters
2225 Lawson Lane
Santa Clara, CA 95054
United States
(408)501-8550

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London IT Operations Management

Network discovery
Network Discovery discovers the internal IP networks and subnets within your
organization.

Note: If you already know the IP address ranges in your network, it is not necessary
to run Network Discovery. It is intended for organizations that do not have complete
knowledge of the IP addresses available for Discovery in their networks.

How network discovery works

Discovery uses the information it gathers to update routers and Layer 3 switches in the
CMDB. A single MID Server that begins its scan on a configurable list of starting (or seed)
routers performs network Discovery. Typically, the starting routers are the default routers
used by all the MID Server host machines in the network, but can be any designated
routers. The MID Server uses the router tables on the starting routers to discover other
routers in the network. The MID Server then spreads out through the network, using router
tables it finds to discover other routers. It continues until all the routers and switches have
been explored.

After running Network Discovery, convert the IP networks it finds into IP address Range
Sets that you use in Discovery schedules to discover configuration items (CI).

Configure SNMP credentials or (optionally) SSH credentials. Port 161 must be open for
SNMP access and port 22 for SSH access.

Network Discovery properties


The default values are correct for most discoveries. Navigate to Discovery Definitions >
Properties to edit the properties.
Network Discovery Properties

Property Description Default

Controls whether Network


Discovery exploration of
routers running the BGP
BGP Router Exploration
protocol is disabled. Yes
Disable
Normally such exploration is
disabled. Because of the
huge size of BGP routing

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London IT Operations Management

Property Description Default


tables, and they operate at
the edge of large networks
where further network
discovery would be
irrelevant. This value should
be set to no only when your
organization uses BGP
routers as edge routers
between relatively small
networks, like between
buildings on a single
campus.

The maximum number of


bits in a regular netmask for
networks discovered by
Network Discovery. A
regular netmask, is a
netmask that can be
expressed in binary as a
string of ones followed by a
string of zeroes. For
example, 255.255.255.0 is
regular, and 255.255.255.64
is irregular. Regular
networks are commonly
Maximum Netmask Size for expressed like: 10.0.0.0/24,
Discoverable Networks which means a network 28
(bits) address of 10.0.0.0 with a
netmask of 255.255.255.0.
Larger bit numbers mean
networks with smaller
numbers of addresses in
them. For example, the
network 10.128.0.128/30 has
four addresses in it: one
network address
(10.128.0.128), one
broadcast address
(10.128.0.131), and two
usable addresses
(10.128.0.129 and

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London IT Operations Management

Property Description Default


10.128.0.130). Small
networks are commonly
configured in network gear
to provide loopback
addresses or networks used
strictly by point-to-point
connections. Since these
sorts of networks generally
do not need discovery by
Network Discovery, it would
be useful to filter them out.
By setting this property to a
value of 1 through 32, you
can limit the sizes of regular
networks that are
discovered. Setting it to any
other value causes all
networks to be discovered.
Irregular networks are
always discovered. The
default value is 28, which
means that regular
networks with 8 or fewer
addresses are not
discovered.

This property controls the


method used to decide
which router should be
selected as the router to be
associated with a given IP
Network. The possible
Network Router Selection values are:
Most Networks
Method
• First Router (the first router
that discovers the
network is associated).

• Last Router (the last router


that discovers the
network is associated).

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London IT Operations Management

Property Description Default


• Most Networks (the router
with the most attached
networks is associated).]

• Least Networks (the router


with the least attached
networks is associated).

A comma-separated list of
interface types that should
be considered physical for
the purposes of network
discovery. If a router (or
device capable of routing)
has an interface of this
type, the networks
connected to that
Physical Interface Types 6,117,9,71,209
interface are considered
locally connected to that
device. The default
interface types include
Ethernet, 802.11, and Token
Ring types. Interface type
numbers are defined in the
SNMP MIB-2, specifically in
OID 1.3.6.1.2.1.2.2.1.3.

Comma-separated list of
interface types that is
considered. Interface type
numbers are defined in the
SNMP MIB-2, specifically in
OID 1.3.6.1.2.1.2.2.1.3.
7,8,9,26,53,62,69,71,78,115,1
Switch Interface Types Devices with any interface
17,209
types that do not appear in
this list are classified as
routers, when they have
routing. A complete list of
the interface type numbers
may be found on the IANA

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London IT Operations Management

Property Description Default


web site, in the list of ifType-
MIB Definitions.

Enables extensive logging


(for debugging purposes)
Network Discovery of all network Discovery
Yes
Debugging activities on the instance.
Normally logging is set to
yes by developers.

Run network Discovery

Configure network Discovery from a Discovery schedule.

Before you begin

Configure SNMP credentials or (optionally) SSH credentials. Port 161 must be open for
SNMP access and port 22 for SSH access.

Procedure

1. Navigate to Discovery > Discovery Schedules.

2. Click New and select Networks from the list in the Discover field.

3. Select a MID Server.

This field is mandatory.

4. Complete the form, including the scheduling fields.

5. Right-click in the header bar and select Save from the pop-up menu.

The Related Links and related lists appear.

6. Click Network Discovery Private IPs in Related Links to view the list of default private
IP networks in the Discovery IP Ranges Related List.

The default IP networks in this list are available to every Network Discovery you
conduct and are sufficient for most discoveries.

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London IT Operations Management

7. If your organization has additional private IP addresses, click New to add them.
Private IP addresses

8. Add starting routers to the schedule in the Discovery Range Sets list.

a. Click the Network Discovery Auto Starting Routers link to populate the list with
the starting router for each MID Server in your network.

b. Click Edit to add or delete routers from the list.

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London IT Operations Management

Network Discovery schedule

9. Run Discovery manually, or through the scheduler.

Convert IP networks into Discovery range sets

After you conduct a network Discovery, you must convert the IP networks that were
found into range sets for use in discovering other devices.

Before you begin

Role required: agent_admin or admin

Procedure

1. Navigate to Discovery > Output and Artifacts > IP Networks.

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London IT Operations Management

2. Click New to add an IP network.

3. Ensure that the following field values are provided:

• State: Ready

• Discover: selected (true)

• Router: Select a router from the list. This field must not be empty.
If your IP Networks were created through network Discovery, then these fields
are populated automatically in the IP Networks related list. However, if you
entered the IP Networks manually, and you want to convert your IP Networks
into range sets manually, you must edit these fields accordingly.
IP network form

4. Click Update to return to the list of IP Networks.

5. In Related Links, click Create Range Sets.


Use this feature to convert all the IP networks in the list into range sets.
IP network list

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London IT Operations Management

The Discovery Status page appears, displaying the progress of the conversion. The
system increments the Started and Completed count of IP networks, until all the
networks are converted.

What to do next

Add discovery range sets to Discovery schedules.

Add a Discovery range set to a Discovery schedule

After creating discovery range sets from a network discovery, add the sets to a
discovery schedule. This process narrows down the range of IP addresses that Shazzam
probes can scan. You can also add a behavior.

Before you begin

Role required: agent_admin or admin

Procedure

1. Open a Discovery schedule.

2. In the Discovery Range Sets related list, click Edit to add an existing range set and
use the slushbucket to add the range set.

3. On the Discovery schedule form, click the name of the range set under the Range
column in the Discovery Range Sets related list.

4. On the Discovery Range Set form, add a Discovery behavior if necessary. You can
also activate or deactivate the range set for this schedule.

5. Right-click the header, and then click Save.

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