Академический Документы
Профессиональный Документы
Культура Документы
London IT Operations
Management
Last updated: September 16, 2020
Company Headquarters
2225 Lawson Lane
Santa Clara, CA 95054
United States
(408)501-8550
ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.
London IT Operations Management
Network discovery
Network Discovery discovers the internal IP networks and subnets within your
organization.
Note: If you already know the IP address ranges in your network, it is not necessary
to run Network Discovery. It is intended for organizations that do not have complete
knowledge of the IP addresses available for Discovery in their networks.
Discovery uses the information it gathers to update routers and Layer 3 switches in the
CMDB. A single MID Server that begins its scan on a configurable list of starting (or seed)
routers performs network Discovery. Typically, the starting routers are the default routers
used by all the MID Server host machines in the network, but can be any designated
routers. The MID Server uses the router tables on the starting routers to discover other
routers in the network. The MID Server then spreads out through the network, using router
tables it finds to discover other routers. It continues until all the routers and switches have
been explored.
After running Network Discovery, convert the IP networks it finds into IP address Range
Sets that you use in Discovery schedules to discover configuration items (CI).
Configure SNMP credentials or (optionally) SSH credentials. Port 161 must be open for
SNMP access and port 22 for SSH access.
ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.
London IT Operations Management
ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.
London IT Operations Management
ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.
London IT Operations Management
A comma-separated list of
interface types that should
be considered physical for
the purposes of network
discovery. If a router (or
device capable of routing)
has an interface of this
type, the networks
connected to that
Physical Interface Types 6,117,9,71,209
interface are considered
locally connected to that
device. The default
interface types include
Ethernet, 802.11, and Token
Ring types. Interface type
numbers are defined in the
SNMP MIB-2, specifically in
OID 1.3.6.1.2.1.2.2.1.3.
Comma-separated list of
interface types that is
considered. Interface type
numbers are defined in the
SNMP MIB-2, specifically in
OID 1.3.6.1.2.1.2.2.1.3.
7,8,9,26,53,62,69,71,78,115,1
Switch Interface Types Devices with any interface
17,209
types that do not appear in
this list are classified as
routers, when they have
routing. A complete list of
the interface type numbers
may be found on the IANA
ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.
London IT Operations Management
Configure SNMP credentials or (optionally) SSH credentials. Port 161 must be open for
SNMP access and port 22 for SSH access.
Procedure
2. Click New and select Networks from the list in the Discover field.
5. Right-click in the header bar and select Save from the pop-up menu.
6. Click Network Discovery Private IPs in Related Links to view the list of default private
IP networks in the Discovery IP Ranges Related List.
The default IP networks in this list are available to every Network Discovery you
conduct and are sufficient for most discoveries.
ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.
London IT Operations Management
7. If your organization has additional private IP addresses, click New to add them.
Private IP addresses
8. Add starting routers to the schedule in the Discovery Range Sets list.
a. Click the Network Discovery Auto Starting Routers link to populate the list with
the starting router for each MID Server in your network.
ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.
London IT Operations Management
After you conduct a network Discovery, you must convert the IP networks that were
found into range sets for use in discovering other devices.
Procedure
ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.
London IT Operations Management
• State: Ready
• Router: Select a router from the list. This field must not be empty.
If your IP Networks were created through network Discovery, then these fields
are populated automatically in the IP Networks related list. However, if you
entered the IP Networks manually, and you want to convert your IP Networks
into range sets manually, you must edit these fields accordingly.
IP network form
ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.
London IT Operations Management
The Discovery Status page appears, displaying the progress of the conversion. The
system increments the Started and Completed count of IP networks, until all the
networks are converted.
What to do next
After creating discovery range sets from a network discovery, add the sets to a
discovery schedule. This process narrows down the range of IP addresses that Shazzam
probes can scan. You can also add a behavior.
Procedure
2. In the Discovery Range Sets related list, click Edit to add an existing range set and
use the slushbucket to add the range set.
3. On the Discovery schedule form, click the name of the range set under the Range
column in the Discovery Range Sets related list.
4. On the Discovery Range Set form, add a Discovery behavior if necessary. You can
also activate or deactivate the range set for this schedule.
ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.