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Section:
Pharm Care 21 - Dispensing I
Laboratory Activity #1: Dispensing Case Scenarios #1

Case Study 1
George Raymond, a 59-year-old man with moderate hypertension, enters your
pharmacy holding an unlit cigar. You know George because you attend the same
church. He is a high school principal, has a wife who works, and has four children. He
has been told to quit smoking and go on a diet. He also has a long history of not
taking his medications correctly. He comes to pick up a new prescription—an
antibiotic for a urinary tract infection. Although he knows you personally, he is
somewhat hesitant as he approaches the prescription area. He looks down at the
ground and mumbles, “The doctor called in a new prescription for me, and can I also
have a refill of my heart medication?”

Questions:
1. Give a comment on the following scenarios. What could be wrong in the cases
being presented?

2. If you are the pharmacist, what will you do to solve the situation and ensure safe
and effective dispensing to the patient?

3. What could be the possible effects/consequences to both the patient and the
pharmacist if patient counseling was not performed properly in these cases?
Case Study 2

Questions:
1. Give a comment on the following scenarios. What could be wrong in the cases
being presented?

2. If you are the pharmacist, what will you do to solve the situation and ensure safe
and effective dispensing to the patient?

3. What could be the possible effects/consequences to both the patient and the
pharmacist if patient counseling was not performed properly in these cases?
Case Study 3

Questions:
1. Give a comment on the following scenarios. What could be wrong in the cases
being presented?

2. If you are the pharmacist, what will you do to solve the situation and ensure safe
and effective dispensing to the patient?

3. What could be the possible effects/consequences to both the patient and the
pharmacist if patient counseling was not performed properly in these cases?
Case Study 4

Questions:
1. Give a comment on the following scenarios. What could be wrong in the cases
being presented?

2. If you are the pharmacist, what will you do to solve the situation and ensure safe
and effective dispensing to the patient?

3. What could be the possible effects/consequences to both the patient and the
pharmacist if patient counseling was not performed properly in these cases?
Case Study 5

Questions:
1. Give a comment on the following scenarios. What could be wrong in the cases
being presented?

2. If you are the pharmacist, what will you do to solve the situation and ensure safe
and effective dispensing to the patient?

3. What could be the possible effects/consequences to both the patient and the
pharmacist if patient counseling was not performed properly in these cases?

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