White Paper

The Proven Financial Benefits of

Software-Based Communications
from the Data-Center, IP Least-
Cost Routing and SIP Trunking

Communication for the open minded

Siemens Enterprise Communications

www.siemens.com/open
Executive Summary
In the US one large State in the Pacific Northwest is already saving almost $2 million a year
by deploying IP Least-Cost-Routing, and a New-York based Insurance Company has shifted
70,000 calls a week onto their new internal SIP network, saving about 13,000 hours a month
of voice traffic which previously had gone to a PSTN carrier. Meanwhile in Europe a large
manufacturing company is saving 35% of their inter-site communication costs by moving to
SIP Trunking. But these are just their first steps towards fully benefiting from a data-center-
based Unified Communications deployment. Just think how much they will save and how
more competitive they will be as those features roll out. How will you compete with them?

It is now half a decade since the famous prediction by Gartner Inc. that “The IP-PBX is a Po-
tential Architectural Dead-End”, and what was then an astonishing statement has since been
shown to be entirely valid. Not that their prediction was made in a vacuum. They had al-
ready seen the rise of new, open, standard, protocols like SIP to replace many of the proprie-
tary protocols used in traditional communications systems, and new data-center based solu-
tions such as the Siemens HiPath 8000 (now OpenScape Voice Application) emerge as a
main-stream communications product. Unified Communications (UC) was also then becom-
ing much discussed, and would clearly eventually embrace voice, as well as email and in-
stant-messaging services, both traditionally IT functions. They had also seen software tech-
nologies such as Service Oriented Architecture (SOA), which had previously been a purely IT
and computing technology, move into the communications mainstream. Today trends like
virtualization are continuing to drive software-based communications and enable them to
merge smoothly with the evolving IT solutions already being deployed in the data-center.
Locating communications as an application in the data-center also enables a much smoother
integration of communications into the very businesses processes that are at the heart of
every enterprise.

But why is this important? Simple: Because it drives costs down, functionality up, and
creates value in the Communications process. Unified Communications is probably one of
the best examples of this. Typically data-center based voice communications saves in excess
of 35 % of communications costs while UC addresses the issues of employee latency and
integrated communications media, and can provide annual savings of $6,000 to $12,000
per employee. If one factors-in the other business efficiencies from integrating communica-
tions into business processes these significantly increase and provide clear and sustainable
competitive differentiation for the enterprise.

Two areas where Enterprise companies can make immediate savings, and which mesh per-
fectly with migration to a data-center based communications architecture, are IP Least-Cost
Routing and SIP Trunking:

• IP least-cost routing brings the advantages of IP to existing networks, typically saving

30% of inter-site communications costs
• SIP Trunking is now a well proven technology, with many Carriers offering this ser-
vice, including internationally. Typical savings from using SIP Trunking for inter-site
traffic range from 25% to 50 %.

This White Paper uses this evolving communications background to provide an overview of
the proven economic benefits of Software-Based Communications from the Data-Center, IP
Least-Cost Routing and SIP Trunking.

Siemens Enterprise continues to lead the evolution of real-time UC-based communications

by delivering innovative and customer-centric solutions with measurable financial benefits,
and has proven both the technology and, more importantly, the savings they are already
bringing for customers.

Data-Center, IP-LCR and SIP Trunking White Paper Page 2 May 2010
Contents

Executive Summary ............................................................................................... 2

Contents ................................................................................................................. 3

Section 1 ................................................................................................................ 4
Communications from the Data-Center ................................................................ 4
Communications Software ............................................................................... 4
Technology Evolution and Business Benefits ...................................................... 4
Quantified Benefits .......................................................................................... 5
Enabling Business Applications with UC ............................................................ 5
Investing in Data-Center Based Communications ............................................... 5

Section 2 ................................................................................................................ 6
IP Least-Cost Routing ............................................................................................. 6
Overview ......................................................................................................... 6
How IP Least-Cost-Routing Works ...................................................................... 6
Customer Advantage........................................................................................ 6
Adding Conferencing ....................................................................................... 7
A Real Customer Example ................................................................................. 7

Section 3 ................................................................................................................ 8
SIP Trunking ........................................................................................................... 8
What is SIP Trunking? ....................................................................................... 8
Cost Savings .................................................................................................... 8
Real Customer Savings ..................................................................................... 9
SIP Carriers around the World ........................................................................... 9
Providing Redundancy.....................................................................................10
SIP Interfaces Direct from Branches ..................................................................10
OpenScape Branch ..........................................................................................10
SIP Trunking Savings Calculator .......................................................................11

Section 4 .............................................................................................................. 12
Conclusions .......................................................................................................... 12

Section 5 .............................................................................................................. 13
References and Other Resources ........................................................................ 13

Data-Center, IP-LCR and SIP Trunking White Paper Page 3 May 2010
Section 1
Communications from the Data-Center
Communications Software

IP telephony and Unified Communications (UC) continue to move from traditional vendor-specific
hardware to become software-based products running on commercially-available server hardware.
This trend is just like other enterprise business applications, and products like OpenScape Voice do for
Enterprise Communications what data-centers have done for Business Application Software – dramati-
cally reduced the cost of ownership, typically by more than 30%.

Technology Evolution and Business Benefits

A short review of this trend is worthwhile because it also enables us to see what the cost savings and
benefits are at each stage, and to forecast future options and savings…

1. The days of TDM-based com-

munications were characte-
rized by premise-based pro-
prietary hardware and
software, with lots of TDM-
based inter-site trunking and
associated costs.

2. The initial use of VoIP was just

to reduce the inter-site com-
munications costs, and to pro-
vide common IT wiring to desk-
tops to reduce wiring costs. It did almost nothing to address distributed premise-based equipment
or to provide integrated applications interworking, and still used proprietary hardware and soft-
ware. Typical savings at this stage were only in the 10-20% range.

3. The move to data-center based communications was based on widespread use of SIP as the com-
mon open protocol, and the use of open standard hardware and servers, just like other servers typ-
ically found in data-centers. Here TCO savings were much more significant, typically ranging from
20% to 30%. The well-know study by Forrester Consulting identified multiple areas of cost saving,
and showed that the average for a typical enterprise was 25%. They also identified IP-Least-Cost-
Routing savings of up to 30% for inter-site traffic and savings from 30% to 70% for bringing IP-
Voice-Conferencing in-house. We will revisit these in more detail in Section 2. Another very sig-
nificant (and often forgotten) area of cost-saving is power. Products such as OpenScape Voice
(used with OpenStage desktop devices) have demonstrably reduced total energy costs (and CO2
footprint) by up to 90% compared to traditional PBXs. But beware, not all competitors’ systems can
achieve this high standard!

4. Today trends like virtualization are continuing to drive down the cost of software-based communi-
cations, and enable them to merge smoothly with the evolving IT solutions already being deployed
in the data-center. (Typically Virtualization can reduce the number of Servers a large company re-
quires by 30% to 60%). Locating communications as an application in the data-center also enables
a much smoother integration of communications into the very businesses processes that are at the
heart of every enterprise. Here there are not only additional savings through virtualization, but al-
so business-efficiency multipliers. These help avoid or remove business latency, enable integra-
tion with back-office applications (see illustration below), provide integration with external appli-
cations such as social-networking and move towards the creation of the enterprise private Cloud.
These “RoI Multipliers” can significantly increase the corporate benefits of the costs saved in com-

Data-Center, IP-LCR and SIP Trunking White Paper Page 4 May 2010
 munications. This means they pay for themselves faster, and can be used to justify investments in
communications which would otherwise just seen as a cost.

Quantified Benefits

Some of the major benefits are summarized below:

Software-based Voice Packaged UC UC Workflow Integration

• Reduces Voice TCO by up to
25% (through both equip-
ment and operational
costs)
• Toll-avoidance IP Least-
Cost-Routing: Save 30%
• Reduced Power Consump-
tion: Up to 90% (with
OpenScape Voice and
OpenStage devices
[Sources: Forrester Research, Insignia Research, Siemens Enterprise Customer Case Studies, Siemens
Enterprise Internal Case Studies.]
• In-house conferencing saves • Decreases process cycle-
up to 40% to 90%, depend- times
ing on usage patterns • Saves up to $12,000 per
• Increases Remote User prod- employee in lost productivity
uctivity by up to 44% per year
• Streamlined Collaboration
saves up to 5 hours per em-
ployee per week
• Reduces Travel expenses
(and related carbon foot-
prints) by 20% to 30%

In addition are the “RoI Multipliers” that make the Return-on-Investment even higher by the more effec-
tive organization that they help create, and which seldom appear in business cases or investment justi-
fications.

Enabling Business Applications with UC

Enabling Business Applications with UC is one of the great “RoI Multipliers” that come with data-center
based communications. It is much easier to embed UC functions directly into business processes using
SIP and SOA based technologies when they are co-resident in the data center. Applications such as
Microsoft, IBM, Lotus, Siebel, SAP and web-based applications such as salesforce.com have all bene-
fited from UC integration. These “RoI Multipliers” can easily double the Return on Investment.

The value to your business is that this dramatically speeds up collaboration and workflow, hence lower-
ing costs and improving efficiency. Independent studies by Forrester Research and Insignia Research,
as well as Siemens Enterprise own case-studies have shown these benefits can be clearly quantified, as
illustrated below:

Investing in Data-Center Based Communications

Data-center based communications are clearly both a way of saving cost now and a sound investment
for the future. Deployments can be cost-justified now on specific projects, and form a sound basis for
future deployments of UC, FMC-Mobility, video, and other applications.

Numerous Siemens Enterprise customers have deployed data-center based communications, covering
all major enterprise business segments in over 30 countries.

Data-Center, IP-LCR and SIP Trunking White Paper Page 5 May 2010
Section 2
IP Least-Cost Routing
Overview

Many medium and large enterprises are scattered across multiple sites, with PBXs and IP-PBXs located
at each site, and interconnected via the PSTN. Each site usually has both connections to other compa-
ny sites (via leased-lines) and local PSTN connections for local calls. Each site has its own routing algo-
rithms to send calls to the other sites in the network, and these require maintenance as users, sites and
numbering plans change.

The idea behind IP-Least-Cost-Routing (IP-LCR) is that you can simply interconnect all these sites using
a centralized IP-based call-routing system, and gain immediate interconnection and call-cost benefits
without having to incur the large capital costs of wholesale PBX replacements. The financial benefits
can be considerable, because not only are PSTN interconnection and call costs avoided, but so are all
the administration costs of maintaining numbering plans and routing tables and in the PBXs. The
OpenScape Exchange system is an ideal solution for this application. Once in place (and paying for
itself) the migration plan to full UC is also easy, because the OpenScape Exchange application is part of
OpenScape UC Suite.

How IP Least-Cost-Routing Works

This diagram shows a simplified

view of OpenScape Exchange at
work. The OpenScape Exchange
server (part of OpenScape UC Suite)
is located in the data-center (or
headquarters or other convenient
site), and local gateways are placed
alongside existing PBXs (which can
be from any supplier). All inter-site
voice traffic is then routed over the
WAN. Requirements for local PSTN
interconnect are therefore radically
reduced. They could be eliminated
altogether by choosing to use a
single gateway location to the
PSTN, collocated in the data-center.
However some limited PSTN access is usually left in the larger branch locations to provide connectivity
in the case of WAN failure.

Customer Advantage

The OpenScape Exchange approach allows customers to preserve their existing investments and to
upgrade their networks gradually, at their own pace. It also does not require massive forklift removals
or write-offs of existing investments, while providing a simple, logical and open to full Unified Com-
munications. This is the essence of the OpenPath promise.

The financial advantages are clear, and start from the day the system is turned on. IP-Least-Cost-
Routing typically provides savings of up to 30% for inter-site traffic. That equates to a saving of about
$37,000 per month for a 10,000 user, 50 site enterprise! Plus there are additional savings for the
administration of local numbering plans and routing tables that are no longer required.

Siemens Enterprise has worked with numerous customers to, and the Savings and Return-on-
Investment (RoI) are stunning:

Data-Center, IP-LCR and SIP Trunking White Paper Page 6 May 2010
 Customer Profile Costs Before Costs After Savings RoI
A small US 2,172 Users, $49,169 per $28,219 per -44.3% 9 months
Bank 5 Sites month month
Automotive 5,912 Users, $137,336 per $77,577 per -47.3% 4 months
Supplier 20 Sites month month
Insurance 6,184 Users, $186,113 per $15,065 per -47.8% 3 months
Company 19 Sites month month
Education 16,808 Users, $369,947 per $205,277 -50.2% 3 months
Company 61 Sites month per month

Siemens Enterprise has a RoI Calculator that we can use with you to show how much you can save with
the OpenScape Exchange IP-LCR solution.

Adding Conferencing

Once the IP-LCR solution is in place it is an ideal vehicle for bringing enterprise conferencing in-house.
Many enterprises use external dial-up conferencing service providers to supply their large and meet-me
conferencing requirements. This can be very expensive.

The solution is to deploy an OpenScape Conferencing solution (also part of OpenScape UC Suite)
alongside OpenScape Exchange in the data-center. This brings savings from 30% to 70% for bringing
IP-Voice-Conferencing in-house, typically with a RoI of a few months.

A Real Customer Example

While not all situations are the same it is useful to

see how OpenScape Exchange and IP-LCR are already
helping companies save money…

Take the case of that New York Insurance Company

we started with as an example. They currently have
about 5,000 employees and about 50 office loca-
tions.

The results for them of deploying OpenScape Ex-

change have been exceptionally positive (see picture
at right). Taking into consideration their mainten-
ance, conferencing, trunking, teleworking, end-of-
life equipment and power costs into account they
saved about $1.6 million on an investment of about
$3.3 million.

Convincing.

Data-Center, IP-LCR and SIP Trunking White Paper Page 7 May 2010
Section 3
SIP Trunking
What is SIP Trunking?

SIP Trunking replaces old TDM-based POTS Carrier Interconnection on PRI (T1 or E1) and (even older)
analog connections with direct interconnection of VoIP communications between Enterprise IP-PBXs
and the PSTN via a SIP-based Carrier. It uses the SIP Standard for Call Control and has the great advan-
tage that you can combine all forms of
traffic (voice, UC, video) on a single con-
nection to the service provider. This is
significantly lower cost than separate data
and voice connections and provides far
greater flexibility. In fact SIP can provide
call-control for all types of traffic on the
connection (though the available band-
width varies by Carrier). Security is pro-
vided at the boundary by means of a SIP-
aware Firewall, plus Call-Admission-
Control (CAC) if one wants to ensure high-
quality voice connections.

SIP Trunking has the clear advantage that SIP trunks come in units of one channel, unlike T1 (23 chan-
nels) or E1 (31 channels), which is often more than is needed for branch offices. By consolidating all
the business requirements in one location (e.g. the data-center) significant savings can be made. In
addition some carriers offer burst-able mode SIP Trunks, where (for a fee) additional capacity can be
instantly provided to cover short-term traffic peaks.

The ability to use a common connection for Voice, Data and Video is important, not just for cost sav-
ings, but also for UC Deployment. Many existing services require separation of these media (voice vs.
data), but UC assumes they are unified, so using a single pipe make real sense. It also complements
the internal network upgrades for VoIP and UC, and reinforces the advantages of a data-center based
approach for communications.

SIP Trunking is now a well proven technology, with many

Carriers offering this service, including internationally. Typi-
cal savings from using SIP Trunking range from 25% to 50 %.
Siemens Enterprise has considerable experience with work-
ing with SIP carriers, and has tested many of its communica-
tions products with over 40 carriers in 16 countries. For
large customers OpenScape Voice has been certified with
Arcor, BT, CBeyond, COLT, Entel, Italtel, Level3, T-Systems,
Verizon Business – USA, Verizon Business – Europe. There is
an ongoing program of certification, so please check with your service provider and local Siemens
Enterprise sales organization.

Cost Savings

Cost savings are typically 25-50% compared to T1 / E1 based TDM (POTS or ISDN) connections. (As
much as 70% sometimes claimed, but this is highly dubious.) These savings are not only from per-call
/ per-minute savings, which have already reached very low levels for many large-enterprise customers,
they are also from the much lower interconnection costs at every Branch. The connection to the SIP
Carrier can be made from a single location (e.g. a data-center), which provides the lowest possible
cost, or from multiple locations (e.g. from several large branches) as well as from the data-center.

Data-Center, IP-LCR and SIP Trunking White Paper Page 8 May 2010
Siemens Enterprise has a sophisticated SIP Trunking Calculator which can analyze your specific network
and provide forecasts of potential savings. One recent analysis was for a customer with approximately
1,500 users, two large sites and over 20 smaller branches. They were able to go from 345 TDM chan-
nels to only 154 SIP Trunk channels, consolidated at two data-centers (for redundancy) and save 45%
on their trunking costs, which translated to saving almost $25,000 a month ($300,000 a year). A very
good investment.

Zeus Kerravala (SVP Yankee Group), writing in SearchVoIP, said “I urge anyone who has deployed VoIP
or has a rollout under way to take a serious look at using SIP trunks to maximize the benefits of your
investment.”

This is something about which the Analysts consistently agree:

“Large enterprises (will) interconnect UC islands by

deploying SIP trunks and leverage its multi-site
support for voice, data, video and other UC
components such as presence, and IM.”
(Frost & Sullivan 2010)
“SIP trunking can provide a simpler migration path
to UC and open the door to mobile integration and
hosted services.”
(Yankee Group 2009)

Real Customer Savings

Here are some more real results from customers moving to SIP Trunking, including the effects of con-
solidation and deploying SIP Trunk Access from the Data-Center:

Customer Profile Costs Before Costs After Savings RoI

Financial Ser- 684 Users, $113,686 $65,555 -43.9% 4 months
vices Company 10 sites per month per month
Legal Company 2,172 Users, $48,166 $29,019 -35.3% 8 months
5 Sites per month per month
Small Bank 5,064 Users, $49,169 $28,219 -44.3% 9 months
10 Sites per month per month
Medium US 7,700 Users, $176,332 $101,003 -46.9% 4 months
Bank 29 Sites per month per month

SIP Carriers around the World

Many enterprise customers in Europe have been using SIP Carriers for years. Europeans see competi-
tion and cost-savings as the main drivers, and many also use more than one SIP Carrier for redundancy.
In some implementations this can be either on a call-by-call, volume or overflow basis. There are many
SIP Trunking carriers in most major European countries, resulting in enhanced competition.

Many customers in the US now see UC deployment and the use of SIP Trunking as going hand-in-hand,
partly because SIP trunking has not been available in the US for so long, and now UC deployment and
SIP Trunking deployment are occurring together. It is also because some vendors have discovered that
the only way they can cost-justify their UC solutions is to tie in the SIP Trunking savings! Globally there
are now at least 250 SIP Carriers.

Data-Center, IP-LCR and SIP Trunking White Paper Page 9 May 2010
Providing Redundancy

Some enterprise communications manag-

ers are still concerned about WAN failure
and call overflow, or are not convinced of
the reliability of newer SIP carriers com-
pared to traditional PSTN Carriers, and
leave some PSTN access in place “just in
case”.

But there are also better alternatives:

1) Use dual consolidation points (e.g.

data-centers) to access the SIP Carrier.
Geographical access separation works
well, just as it does for a dual-data-
center architecture
2) Use more than one SIP Carrier. This can be done either by accessing multiple carriers over the
same physical Internet connection, or by having dual physical connections. Some of the Siemens
Enterprise products already support multiple SIP Carriers per connection (typically up to 4 simulta-
neously), and this capability will be expanded in the future.
3) Employ Branches that have SIP Trunking built in – and use this capability both for survivability in
the case of WAN failure and also as an alternative egress point to the SIP Carrier and PSTN.

SIP Interfaces Direct from Branches

Providing native SIP Trunking Connections from a data-center based communications system is clearly
far more cost-effective than using external gateways on a network of distributed PBXs. However in
very large organizations, or for cloud
and service-provider deployments,
there is significant additional advan-
tage in providing SIP Trunking con-
nections directly from branches.
This would provide the redundancy
described above and enable outside
communications in the event of
WAN failure. This could be done in
any branch locations with additional
special-purpose hardware, but that
just adds cost. An integrated solu-
tion would be preferable…

The Siemens OpenScape Branch solution goes far beyond this by providing integrated Firewall, Call-
Admission-Control (CAC) and SIP Trunking as well as feature-rich call-control, all from a single server-
based Branch solution. There are several size options configurations available, as shown below.

OpenScape Branch

OpenScape Branch is a new intelligent Branch solution for both simple and sophisticated enterprise
networks and for cloud-based service providers. One of its many advantages is that it provides SIP
Trunking directly from the Branch, obviating the need for transporting all the voice traffic destined for
the PSTN back to the data-center. It also provides the redundancy options described earlier – every
branch has its own SIP Trunking, firewall, SBC and Conferencing capability. And there are OpenScape
Branch systems for up to 50, 250, 1,000 or 6,000 users, plus the ability to cluster them and to provide
local redundancy. Perfect sense really.

Data-Center, IP-LCR and SIP Trunking White Paper Page 10 May 2010
OpenScape Branch:
 Provides SIP Trunks directly from the
Branch, which is essential for Large
Branches (with hundreds to thou-
sands of users)
 Includes Media Server for local
Tones, Announcements and Confe-
rencing, to save WAN bandwidth,
and Call-Control for feature-rich sur-
vivability
 Does not rely on all calls going via
central location (data-center)
 Backhaul to a data-center raises
WAN costs, congestion and delays
 Provides local backup for WAN
failure
 Includes SIP Firewall and Call-
Admission-Control
 Provides security on the SIP Trunking connection
 Ensures adequate bandwidth for high-quality voice
 Handles UC, voice and video
 Supports external Gateway to PSTN too, if required

There are two main configurations of OpenScape Branch available:

 In-Network (for use in your own trusted IP network)
 Out-of-Network (for use over an open IP connection, for example in Cloud, Service Provider, Fran-
chises and for Internet and non-trusted WAN networks)

SIP Trunking Savings Calculator

The Siemens Enterprise SIP Trunking Calculator is designed specifically to analyze your network, and is
far more sophisticated than the simple tools typically found on line. It includes both generalized mod-
els and specific network modeling, so it can analyze your specific network based and provide forecasts
of potential savings. It will help you make decisions about how many interconnect points you need,
where they should be, and forecasts how many PSTN access channels you will save, and how much
your access and call costs will fall, both in Dollars and as a percentage of your current spend.

Why not call a Sales expert who can work with you to ensure the best configuration for your specific
needs, and get a free RoI prediction for your business.

Data-Center, IP-LCR and SIP Trunking White Paper Page 11 May 2010
Section 4
Conclusions
Data-center based voice communications saves in excess of 35 % of communications costs while UC
addresses the issues of employee latency and integrated communications media, and can provide
annual savings of $6,000 to $12,000 per employee. Typical RoI on data-center based voice communi-
cations alone is over 150% and the payback time measured in months

Investing in data-center based communications can be justified now on existing savings, and leveraged
to provide additional benefits with UC, Mobility, Video and other services in the future.

IP Least-Cost-Routing IP least-cost routing brings the advantages of IP to existing networks, typically

saving 30% of inter-site communications costs, and is an ideal way to start if you have an existing TDM-
based PBX network. It can pay for itself and provide the core you need to migrate to pure IP voice, UC
and beyond.

SIP Trunking is now a well proven technology, with many Carriers offering this service, including inter-
nationally. Typical savings from using SIP Trunking for inter-site traffic range from 25% to 50 %, and
there are many options for including redundancy as well as achieving significant cost savings.

New products such as OpenScape Branch are ideal for both public and private based clouds, and pro-
vide a completely integrated solution, with SIP Trunking right from the Branch.

“RoI Multipliers” can significantly increase the corporate benefits of the costs saved in communica-
tions. This means they pay for themselves faster, and can be used to justify investments in communi-
cations which would otherwise just seen as a cost.

Data-Center, IP-LCR and SIP Trunking White Paper Page 12 May 2010
Section 5
References and Other Resources
Other Resources (On the Web)

Siemens Enterprise Communications Announces OpenScape UC Server 2010 Edition Innovative New
Software Platform Optimized for Data Center & Virtualization

Siemens Enterprise Communications Announces New Partnership with VMware for Virtualized Real-
time Communications Deployment

Siemens Enterprise Communications Flagship OpenScape UC Server 2010 Receives Best of VoiceCon
Award

END

Data-Center, IP-LCR and SIP Trunking White Paper Page 13 May 2010
Siemens Enterprise Communications is a premier provider of end-to-end enterprise communications solutions that ©Siemens Enterprise
use open, standards-based architectures to unify communications and business applications for a seamless collabo- Communications GmbH & Co. KG
ration experience. This award-winning "Open Communications" approach enables organizations to improve produc-
tivity and reduce costs through easy-to-deploy solutions that work within existing IT environments, delivering Siemens Enterprise
operational efficiencies. It is the foundation for the company's OpenPath commitment that enables customers to Communications GmbH & Co. KG
mitigate risk and cost-effectively adopt unified communications. This promise is underwritten through our Open- is a Trademark Licensee of Siemens AG
Scale service portfolio, which includes international, managed and outsource capability. Siemens Enterprise Com-
munications is owned by a joint venture of The Gores Group and Siemens AG. The joint venture also encompasses
The information provided in this brochure contains merely
Enterasys Networks, which provides network infrastructure and security systems, delivering a perfect basis for joint
general descriptions or characteristics of performance
communications solutions.
which in case of actual use do not always apply as described
or which may change as a result of further development
For more information about Siemens Enterprise Communications or Enterasys, please visit www.siemens-
of the products. An obligation to provide the respective
enterprise.com/open or www.enterasys.com characteristics shall only exist if expressly agreed in the
terms of contract. Availability and technical specifica-
tions are subject to change without notice. OpenScape,
OpenStage and HiPath are registered trademarks of
Siemens Enterprise Communications GmbH & Co. KG.
All other company, brand, product and service names are
trademarks or registered trademarks of their respective
holders.
Communication for the open minded

Siemens Enterprise Communications

www.siemens.com/open