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THE UNFOLDING
EVENT
Marketing, Merchandising
and Mediatizing a Brand
Anniversary
Matt Hills
Doctor Who: The Unfolding Event
DOI: 10.1057/9781137463326.0001
Other Palgrave Pivot titles
DOI: 10.1057/9781137463326.0001
Doctor Who:
The Unfolding
Event – Marketing,
Merchandising and
Mediatizing a Brand
Anniversary
Matt Hills
Aberystwyth University, UK
DOI: 10.1057/9781137463326.0001
© Matt Hills 2015
A catalogue record for this book is available from the British Library.
A catalog record for this book is available from the Library of Congress.
www.palgrave.com/pivot
doi: 10.1057/9781137463326
With much love to Emma, who sometimes watches
Doctor Who but prefers The X Factor
DOI: 10.1057/9781137463326.0001
Contents
Acknowledgements vii
References 109
Index 140
vi DOI: 10.1057/9781137463326.0001
Acknowledgements
I would like to thank all my colleagues at Aberystwyth
University who have been helpful since my move there,
especially Glen Creeber, Beck Edwards, Kate Egan, Anwen
Jones, Steph Jones, Ceris Medhurst-Jones, Jamie Medhurst,
Lisa Richards, Sarah Thomas and Kath Williams. Thanks
also to everyone who has shared Doctor Who-related things
with me, including assorted 50th-anniversary events: Kim
Akass, Gaz Bailey, Piers Britton, Gregor Cameron, James
Chapman, Ross Garner, Catherine Johnson, Matthew
Kilburn, Danny Nicol and Harry Ward. Much appre-
ciation has to go to Dan Hassler-Forest for all his work
on our co-edited “Transmedia” book series at Amsterdam
University Press. I would also like to say a big “thank you”
to all my PhD students – past and present, at Cardiff and
Aberystwyth – who have been (and continue to be) such a
pleasure to work with.
In relation to the book you’re now looking at, Palgrave
Macmillan has been unfailingly patient and supportive;
my thanks there go to Sneha Kamat Bhavnani, Chris
Penfold and Felicity Plester. Also, many thanks to Paul
Booth for his valuable feedback on the manuscript, and
to Jon Gray for providing such a lovely (para-)paratextual
endorsement.
Beyond the many worlds of academia and Doctor Who,
thanks – as ever – are due to Mum, Dad, Stuart, Teresa,
Eleanor, Paul, Helen and Amy. And my heartfelt thanks go
to Emma and Noodles the cat for all the wonderful times
we’ve spent together, with many more hopefully to come.
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The Sunday Times TV critic A. A. Gill has recently opined that “[w]e
are being overwhelmed by anniversaries, like the continuously circular
Mayan almanac that marked the propitiousness of every day by remem-
bering all the previous events that had fallen on it” (2015: 14). He may
have a point; anniversaries have become a standardized part of media
culture – an increasingly unremarkable convention premised on cele-
brating the supposedly remarkable. James Bond celebrated his fiftieth in
2012 with “Global James Bond Day” falling on Friday 5 October.1 Star
Trek’s fiftieth is looming on the horizon in 2016. Similarly, Thunderbirds
commemorates its fiftieth anniversary in 2015, with the occasion due to
be marked via a range of new merchandise licenses.2 UK soap EastEnders
commemorated its thirtieth anniversary in February 2015 with a series
of live episodes, and Neighbours’ thirtieth birthday also falls in 2015. In
the same year that the British Broadcasting Corporation (BBC) SF TV
drama Doctor Who toasted its golden jubilee, the eleventh Doctor, Matt
Smith, featured on the cover of his alma mater UEA’s fiftieth anniversary
magazine (UEA 2013), whilst the ninth Doctor, Christopher Eccleston –
absent from Who’s celebrations – participated in the National Theatre’s
fiftieth celebration (Haill 2013). The rise of the programmed anniver-
sary has, perhaps surprisingly, not been widely interrogated in media/
cultural studies, despite featuring in work on TV, memory and nostalgia
(Holdsworth 2011: 1), and appearing in New Dimensions of Doctor Who
(Hills 2013a), at which point scholars were still looking ahead to the
programme’s big anniversary.
Doctor Who began on 23 November 1963, designed as a way of uniting
family audiences, and bridging BBC1’s gap between sports results and
early evening entertainment on a Saturday night. It featured a mysteri-
ous figure known as “the Doctor” (eventually revealed to be an alien
“Time Lord”) who travelled in space and time with his companions in
the TARDIS, a vessel disguised as a then-contemporary Police Box. The
series rapidly became a cultural phenomenon with the 1960s popularity
of “Dalekmania” merchandise capitalizing on the unusual design of its
science fiction monsters, the Daleks. And despite ups and downs, it was
a BBC staple through the 1960s and 1970s – its life extended by virtue
of the lead character being able to periodically “regenerate” into the
form of a different actor – before then starting to fall out of favour in
the late 1980s. Eventually cancelled in 1989, Doctor Who returned for a
US/UK co-produced “TV Movie” in 1996 before being reimagined by
Russell T Davies and BBC Wales in 2005. It now stands as one of the
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or intervals “that entangle the consumer” (Lury 2004: 9). In Brands: The
Logos of the Global Economy, Celia Lury focuses on the time of brands and
how they are updated and periodically overhauled. She notes that “in
most cases the brand has no single temporality, but rather co-ordinates
multiple temporalities” (2004: 13). These might include being of-the-
moment alongside being everyday, or being rare and collectable along-
side being reliably available. Lury gives Swatch watches as an example,
with the brand being organized through temporal logics of fashion –
updating its lines seasonally – as well as via temporalities of collecting,
that is, through special, limited releases (ibid.). Who’s media anniversary
also permits this kind of heterochronic diversity; across Doctor Who’s
50th there were collectors’ items such as a Silva Screen “TARDIS edition”
soundtrack release (Fairclough 2014a: 38) and rare ticket items such as
being a VIP at the 23rd November ExCeL “Celebration”. Seeing “The Day
of the Doctor” (hereafter sometimes abbreviated to “Day” or “DotD”) at
a 3D cinema screening meant being part of a commemorative “moment”,
while the show’s mass market merchandise retained a ready availability.
However, the media anniversary is not only a matter of product
diversity within branded unity. Jennifer Gillan (2015) has discussed what
she terms “brandcasting”: this is television aimed at reinforcing corpo-
rate or channel/programme brands, which hybridizes promotion and
content. It becomes unclear whether brandcasting is promoting itself
as a brand, or whether it offers up media “content”. Paul Grainge and
Catherine Johnson make a similar argument when they recount how
“branded entertainment encapsulates the fluid boundaries of promotion
and content within contemporary screen culture and reveals the shifting
industrial configurations, and trade theorizations, that sit behind this
change” (2015: 24). Brandcasting involves pervasive activities of brand
management, and BBC Wales’ Doctor Who has had several brand manag-
ers/executives since its 2005 return, such as Ian Grutchfield and Edward
Russell. Managing the Who brand means ensuring semiotic consistency
across intertextual commodities, making sure that commercial strategies
are appropriate, and safeguarding “the ‘reputational asset’ of the BBC’s
corporate brand” (Johnson 2013a: 107).
At the same time, “brandcasting is always conflicted and often
contested, because as much as it tries to pre-create meaning, it cannot
predetermine it” (Gillan 2015: 11). Managing a brand can therefore
involve becoming caught up in tensions and contradictions, between
public service broadcasting and commercialism (Catherine Johnson
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For Boorstin, the “pseudo” component means that any such anniversary
constructs the cultural status it supposedly commemorates: “the celebra-
tion itself becomes evidence that the hotel really is a distinguished
institution” (1963: 22). Following Boorstin, we could perhaps argue that
Doctor Who’s fiftieth was a pseudo-event aimed at reinforcing the show’s
status as a BBC flagship drama; at offering a rationale for public service
broadcasting’s (trans)national capacity to generate cultural unity; and
at leveraging the Doctor Who brand in a manner congruent with BBC
Worldwide’s mission to return funds to the BBC.3
Continuing a critical approach to anniversaries, TV Studies’ scholar
Billy Smart has questioned the validity of such events, noting that
The difference between commemoration of the fiftieth anniversaries of Doctor
Who last year and The Wednesday Playy in 2014 could hardly have been more
marked. I feel as though I have lived through general elections that got less
press coverage than the Doctor Who anniversary, while the only attention
given to The Wednesday Playy was half a dozen BFI screenings ... I don’t see
why ... [media texts] should automatically become more worthy of my interest
now just because they first appeared in 1964. (2014 online)
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If I may be allowed a small plug, it was the BBC that brought William Hartnell
to that scrapyard in 1963. The BBC who nurtured it and invented the miracle
of regeneration to explain cast changes. And after the decision to cancel the
show was reversed, it was the BBC who reinvented it with some of the best
acting and writing on television, anywhere in the world. And you can now
watch the Doctor ... in 206 territories ... Each has fans tuning in and buying
the merchandise ... All that helps the BBC generate income to spend on high-
quality programmes at home. (2013: 29)
The anniversary evidently has a commercial intent, but this plug also
testifies to the BBC’s role in “nurturing” programmes. There is an
implicit “risk rhetoric” here (Becker 2007: 281), a sense of the BBC
behaving in ways that outright commercial television supposedly would
not, and taking more of a chance on a show. The BBC’s 1980s running
down of the series, culminating in its 1989 cancellation, is glossed over:
“the decision to cancel the show” is grammatically unattributed. Yet
we are told that it was the BBC, via marked and attributed agency, who
“invented” and “reinvented” the series. Such an account renarrates
Who’s past in defence of a specific BBC agenda and public service iden-
tity in the present day. Rather appropriately for a TV programme about
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And reviewing the episode in commercial fan magazine SFX, X Russell Lewin
likened its opening TARDIS action sequence to the recent Bond movie:
“We began by sweeping over London Skyfall sky to Trafalgar Square...Early
on the TARDIS smashing the Daleks’ tops off made a statement of ambi-
tion” (2013: 125). While this journalist-fan’s invocation of James Bond fits
into a discourse of cinematic television – Doctor Who is assumed to show its
“ambition” by becoming Bondian – Moffat’s referencing works in a rather
different way. Here, he stresses a notion of textual quality, as if tuning out or
wishing away the “Burden of the 50th” and all the publicity surrounding it
(Harrison 2013). Bond is cited not as a code for action–adventure TV with
a filmic scope, but rather as a model for prioritizing textual storytelling over
paratextual business, and thus for elevating the “text itself ” in relation to
other (downplayed) branded content. Moffat’s position is one that implicitly
devalues hype as a frivolous distraction.
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Bond and Who have not only collided intertextually via their brand
anniversaries. Writer Naomi Alderman links Skyfall to a “Doctor Who
theory”:
Skyfalll in my view is ... the British people’s first attempt at groping towards
an acceptance of the fact that one day the Queen is going to die ... She’ll be
replaced by this man who’s ... a bit awkward, and we’re not sure if we can
trust him ... Bond is a particularly British kind of role, and Doctor Who is the
same. The actor may change but the character is always the same. It is about
the monarchy, that sense of continuity. ... Somebody who will keep the firm
running. (Stevens with Alderman 2014: 13)
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who had never seen it, to the absolute diehard fans who hate every episode
I’ve written – to love it. So it was monstrously difficult and very hard: the
uncastable cast, the impossible brief, the unwritable script. (in Armstrong
2014: 11)
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episode title, “Day of the Doctor”, worked to reinforce the actual day of
(first) broadcast as significant and commemorative – if anything, this
peritext made more sense in terms of supporting the primary textual
position of “DotD” at the heart of a surrounding paratextual array
than it did in terms of cueing understandings of the episode’s narra-
tive (whilst also fitting into a sequence of similarly structured titles:
“Name of the Doctor”, “Time of the Doctor”). Taking on a publicity
function in advance of broadcast, then, “Day of the Doctor” is not
only a peritext in Genette’s terms, but is also both inside (appearing
on-screen) and outside the text, circulating promotionally ahead of the
episode. Although Genette suggests that the “time of the title’s appear-
ance raises no problem, in theory: the title appears upon publication
of the original ... edition” (1997a: 66), this literary fact is no longer the
case either for books or TV shows – titles are typically revealed far
ahead of texts, acting as hermeneutic lures and self-adverts. And in this
instance, blurring epitext and peritext resulted in a story title that not
only fed into paratextual hype but also aimed to reinforce the central,
textual status of the episode.
This emphasis on an important “Day” of Doctor Who reminds us that
paratextual hype is not the only component of a film/TV anniversary
that needs to be theorized. Anniversaries are also, by definition, highly
time-sensitive: they celebrate a specific temporality and a given interval
of time. Consequently, they are frequently enmeshed in discourses of
“liveness” and the importance of audiences participating in a here-and-
now moment of consumption. The “Day of the Doctor” was 23 November
2013, with cinemas being instructed on when to begin their screenings
in order to guarantee simulcasts with BBC TV. The area of academic
study that I want to consider next, then, before bringing it into dialogue
with paratextual analysis, is that concerning “media events”. What kind
of event is a media anniversary? And how might the “event concept”
(Biltereyst and Meers 2006: 72) be particularly useful in thinking about
media/brand anniversaries?
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Set against this, however, is the possibility that critical and celebratory
interpretations of the media event may not constitute a binary: the
transcendent experience of an event can still be commodified within an
“experience economy” (Pine II and Gilmore 1999: 12) or within themed
“Disneyization” (Bryman 2004: 12–13; Dixon 2013: 79). Events can thus
be “regimented with well-nigh military precision and professionally
managed in order to convey the appearance of spontaneity and the
presence of solidarity ... [by] the PR-media hub” (Rojek 2013: 21). The
difficulty this poses is that by attempting to deconstruct any critical/
celebratory binary, we may end up positing one side of the anniversary
coin as fundamental and the other as epiphenomenal – for example,
audiences feel that commemorative events are memorable and person-
ally, communally or socially valuable, but really they are caught up in
structures of commodification, brand management, and immaterial/fan
labour (Hardt and Negri 2004: 108; Fuchs 2014: 64–65; De Kosnick 2013).
Or alternatively, peoples’ event experiences appear to be pre-structured
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or interpellated by capital and the “PR-media hub”, but in factt (fan) audi-
ences can experientially transcend these cultural-political co-ordinates
via personal/cultural memory work, intense use value or the heightened
fan cultural capital of “being there” (Jenkins, Ford and Green 2013; Hills
2014f; Auslander 1999: 58n38). What’s needed is a truly “both-and” stance
rather than a weighting or (in)authenticating of dimensions of the media
event which ends up being either deflationary or inflationary.
If it is important to avoid rigging the scholarly game a priori for or
against media anniversaries, then it is also important to ascertain exactly
how they might fit into taxonomies of the “event”. Dayan and Katz
define the media event as follows: such occurrences are “interruptions
of routine; they intervene in the normal flow of broadcasting and our
lives. ... Typically, these events are organized outside the media, and ... the
media only provide a channel for their transmission” (1992: 5). Rather
counter-intuitively, then, for these writers the entertainment brand anni-
versary would not be a true media event. Dayan and Katz offer other
criteria:
These events are preplanned, announced and advertised in advance ... There
is an active period of looking forward, abetted by the promotional activity
of ... broadcasters ... Media events privilege the home. This is where the “historic”
version of the event is on view, the one that will be entered into collective
memory ... Media events preview the future of television ... Indeed, the genre
of media events may itself be seen as a response to the integrative needs of
national and, increasingly, international communities. (1992: 7, 22–23)
In addition, Dayan and Katz suggest that media events briefly suspend
the multiplicity of audience interpretations and practices – social
networks no longer intervene, they argue:
[Though i]nterpersonal networks and diffusion processes are active before
and after the event ... fostering intense hermeneutic activity over its interpre-
tation ... during the liminal moments, totality and simultaneity are unbound
... All eyes are fixed on the ceremonial centre ... Social integration of the high-
est order is thus achieved via mass communication. (1992: 15)
There are a number of ways in which this definition does, and does
not, fit Doctor Who’s 50th or other media/brand anniversaries. Dayan
and Katz were prescient in describing media events as the “future” of
television, given their increased accumulation as a way of seeking to bind
(trans)national audiences together across a fragmented mediascape.
Akin to the planned finales of long-running TV series, anniversaries are
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Zizi Papacharissi’s recent book Affective Publics offers one way forward,
observing that
affective structures of storytelling [linked to platforms such as Twitter] turn
an event into a story and ... these stories may sustain a variety of distinct, yet
imbricated, events. The events may be read as super-empirical events, blend-
ing the empirical with the virtual, and thus sustaining both accounts of actual
and wanted, desired outcomes. (2015: 56)
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Thus far, I have suggested that paratextual approaches have often been
insufficiently phenomenological to tackle the multi-paratextual array
of materials co-ordinated (but not foreclosed) by the “anniversary” as
a factual paratext itself. Here, the anniversary acts as a meta-paratext
supporting brand discourses and corralling large numbers of other para-
texts. Within such a proliferation, the notion of any direct relationship
between “paratext” and “text” is lost amid the “explosive” production and
(potentially completist fan) reception of dispersible textuality (Mathijs
and Sexton 2011: 23; Austin 2002: 30). Paratexts take on cultural value and
status in their own right, and in relation to other paratexts, rather than
simply being tied back to a primary text (Calbreath-Frasieur 2015: 228;
Fiske 1991: 65). But if we perhaps need to complicate or extend the work
of the “paratextual cohort”, we also need to critique earlier approaches
to media events. In this instance, work has either been “deflationary”, in
Paddy Scannell’s terms (2014: 178) – viewing “pseudo-events” as tanta-
mount to manipulation/ideology – or it has emphasized the ritualistic
centring and social integration of media events over any consideration
of how events can present an unfolding temporality of anticipation and
remembrance. Although Zizi Papacharissi has productively revisited
contemporary media events as “super-empirical” blends of social media
and mass media narration, fractured into multiple stories and competing
or dispersed versions of any given “event” (2015: 56), this move still tends
to stress an in-the-moment version of media events, live-tweeted via the
refrains of Web 2.0 users. But anniversaries are a different kind of event
from in-the-moment catastrophes or disruptive political happenings,
since the anniversary can be scheduled and anticipated. Where paratex-
tual approaches have been less phenomenological than they really need
to be, media events’ work has been overly text- or broadcast-oriented
and hence typically insufficiently paratextual.
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Notes
http://www.007.com/celebrate-the-50th-anniversary-of-james-bond/
http://www.licensing.biz/big-interviews/read/itvs-ge-s-trudi-hayward-on-the-
50th-anniversary-of-thunderbirds/039554
http://www.bbcworldwide.com/annual-review/annual-review-2014.aspx
http://www.bbc.co.uk/programmes/p01c8v3w
http://www.entertainmentearth.com/prodinfo.asp?number=UT05152
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1
Marketing the 50th Anniversary –
Brand Management and the
Cultural Value of the Doctor
Abstract: This chapter considers how the BBC used spin-off
texts – positioned as paratexts – in the build-up to “The Day of
the Doctor” and afterwards. Anniversary publicity incorporated
BBC paratexts drawing on its public service ethos. However,
tensions between this ethos and commercial “fan service”
inflected the anniversary’s blurrings of promotion and content,
beginning with a San Diego Comic-Con trailer. Doctor Who’s
anniversary paratextual array acted as a BBC metonym,
standing for the Corporation’s identity. But brand discourses
were never omnipresent: Who’s 50th confronted damaging
rumours and spoilers via worker paratexts. And acclaim such
as a Guinness World Record didn’t securely consecrate the
show. Chapter 1 therefore considers how paratexts can open up
devaluing discourses as well as aiming to elevate Doctor Who’s
cultural value.
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Screened at San Diego Comic-Con in July 2013 (Kelly 2013), the very
first trailer for “Day” was subsequently made widely available to UK
fans on the story’s 2 December DVD/blu-ray release. This illustrates how
national and fan-cultural contexts can lead to very different experiences
of paratextual arrays (Brunsdon 2010: 73) depending on whether these
are available to audiences or collected together on DVD releases. The
lack of this trailer’s pre-textual availability to UK-based fans was picked
up on when Steven Moffat was interviewed by trade magazine Broadcastt –
another case of one paratext being para-paratextually debated:
Comic Con attendees ... got first glimpse of a trailer for the 50th anniversary
special, a bone of contention for some British fans who felt that licence-fee
payers were being slighted. Moffat is having none of it. “Comic Con has a
history of screening exclusive material ... [D]on’t you think it would have been
a little bit early for everyone to see it? We were creating a buzz about it among
the people who’d slept out all night for it”. (Parker 2013: 27)
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This trailer very much corresponded with the “modeling for fans” scenario
recounted by Johnston (2009: 150), being made up of many objects and
characters from the show’s past, as well as zooming past material (William
Brown 2013: 50) in a way that called for freeze-framing to spot the numer-
ous intertextual references. This was not a trailer tied directly into “Day”,
even if it concluded by promoting the anniversary hashtag #savetheday.
It certainly gestured towards “DotD”, but it also reinforced a sense of the
anniversary’s overarching event status, being readable as a celebratory
promotion of the brand as a whole. For one thing, it was composed of
archive photographs and original footage rather than extracts from
“DotD”. But it also began with digitally simulated crackles as well as being
in black and white, connoting the show’s longevity (and by implication
cultural value) before racing through, and past, all the different Doctors.
Those from the end of the 1980s (e.g., Colin Baker and Sylvester McCoy),
when the show was getting relatively low ratings in the United Kingdom,
are marginalized and glimpsed very briefly whereas images of William
Hartnell, Jon Pertwee, Tom Baker and David Tennant, whose tenures all
corresponded with peaks in popularity for the series (Hills 2013d), are
very much focused on. This special trailer relates to the factual paratext
of the 50th anniversary itself, hence taking on meaning in relation to
the 50th as a meta-paratext. In addition to bidding for Who’s historical
and cultural value, this is “high-end” TV in its own right (Nelson 2007),
marked by high production values (Grainge and Johnson 2015: 212).
Indeed, Steven Moffat has acknowledged that the high-res colour image
of William Hartnell is not an effect that the production team could have
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earlier, projects a more vital Hartnell, presumably playing the fuller role
in a multi-Doctor story that many fans have always wished for.
Brockhurst is not alone in creating faux anniversary paratexts by drawing
on Doctor Who’s history of actual paratextual promotion. In the pre-video
era of televisual “scarcity” (Ellis 2000: 39; Bould 2012), when information
about Who was less readily available than today, Radio Times Anniversary
Specials such as those released in 1973 and 1983 became objects of great
fan affection, not least because they introduced young fans to the show’s
history (Magrs 2012: 166–167). In an act of homage to these programme
guides of yesteryear, Wonderful Books created a “Not-Radio Times
Special ... to mark the 8th anniversary of Dr Who ... This book is produced
as an homage to the 1973 Radio Times Dr Who Special” (Smith 2013: 3). The
fanzine carefully emulated the layout and features of the 1973 Special, but
for an imagined birthday celebration of BBC Wales’ Who (2005–2013). Its
comedic and absurdist choice of a random number (rather than the cultur-
ally constituted milestones of ten, twenty, or fifty years) seems to be a result
of its projected anniversary coinciding with the fiftieth, hence reinforcing
the point that Doctor Who is “heterochronic” (Harrison 2014: 2) and that
various phases of the show can be differentially celebrated. The “Not-Radio
Times Special” tacitly critiques the brand anniversary by parodying its use
of a conventional, yet still arbitrary, 50-year milestone.
Although “audience-created paratexts” can often challenge industry-cre-
ated narrative worlds (Gray 2010: 143), for example, fan fiction that rewrites
official TV texts, in these instances fans use paratextuality to reference and
rework other paratexts, creating inter-paratextual references, and parodic
transformations, rather than reworking Doctor Who’s televised diegesis. The
50th anniversary was also commemorated by fans who crowdfunded docu-
mentaries about fandom itself on Indiegogo (Who’s Changing: An Adventure
in Time with Fans) and Kickstarter (Doctor Who: Celebrating 50 Years of
Fandom). These fan-created paratexts were relatively unusual by virtue of
focusing on the show’s fandom rather than on the worlds of Who (Capital
City Entertainment 2014; Flip the Switch Media 2014).
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integration into normative consumer culture. Having said that, Who also
benefits from its status as public service TV drama, meaning that as a
contemporary brand it is somewhat insulated from charges of commer-
cialism (Baumann 2007: 168), allowing it to combine large-scale cultural
circulation (Bourdieu 1993) with public service “agents of legitimation”
(Collins 2010: 32–33), even if this legitimacy is not entirely beyond
reproach.
While BBC Newswatch and Radio Times complaints focused on
hype as intrusive or misleading, Private Eye (2013) offered up far more
damaging paratextual criticisms of Who’s production culture. Not long
after the show’s executive producer, Caroline Skinner, had been inter-
viewed by the commercial fan magazine SFX, discussing how she’d
been planning the 50th anniversary for 18 months (Setchfield 2013a:
53), Private Eye alleged that she’d left the series due to an altercation
with Moffat:
[T]he BBC announced last week that Caroline Skinner had “decided to step
down” just weeks before ... the show’s 50th anniversary [special] is due to be
filmed ... Skinner had in fact been absent from the programme’s offices ... ,
after she and showrunner Steven Moffat had an extremely noisy and public
falling-out ... which ended with Moffat being led away ... while bellowing at
Skinner that “you are erased from Doctor Who!” (Private Eye 2013: 10)
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And yet this target audience was far from clear to the DWM
M reviewer,
John Binns, who complained:
mentions of Doctor Who were in fact pretty thin on the ground. This ... raises
the question of who the show was for, given that it was essentially The Royal
Institution Christmas Lectures but with a largely adult studio audience ... a late-
ish timeslot, and a frankly difficult subject matter with minimum Doctor Who
trimmings. (Binns 2013a: 80)
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and anxious, to regenerate public service values via Doctor Who. But at
the same time this appeal to Reithian education – linked to the philoso-
phies of Lord Reith, the BBC’s first director general – remains tempered
by contemporary celebrity discourses, by opportunistic brand stretching,
and by a personality-presenter orientation. Science’s incoherence thus
refracts the incoherence of the BBC’s desire to combine public service
values and traditions with discourses of brand management enacted
in a neoliberal celebrity/consumer culture. It is perhaps unsurprising
that DWM M was unimpressed by the relatively low Who quotient of The
Science of Doctor Who; where “Night” was quite clearly designed to satisfy
fans’ wishes, Science remains tangential to fan-cultural concerns, instead
following a very different BBC agenda whereby the show is plugged
into science education, presumed to be inspiring a new generation of
scientists.
The docudrama An Adventure in Space and Time – broadcast on
Thursday 21 November – also bids for Who’s cultural value, albeit
through the discourse of history rather than science. Adventure
recounts a fictionalized version of Who’s 1960s origins at the BBC, its
title being taken from “the phrase the Radio Times used to describe
Doctor Who in its programme billings between November 1963 and
June 1969” (Pixley 2014: 64). This reference to Who’s early listings-
magazine coverage illustrates another way in which paratexts can be
folded back into texts, even while An Adventure in Space and Time acts
simultaneously as a paratext promoting the 50th birthday. Writing in
History on Television, Ann Gray and Erin Bell consider how the anni-
versaries of major events offer public service broadcasters a chance to
justify their cultural role:
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signify ‘quality’ and carry with them a stamp of authority and legitimacy”
(Gray and Bell 2013: 68). Ann Gray and Erin Bell further comment that
“the drama-documentary has become a common genre in this category”
(2013: 101) of anniversary commemorations, especially as it removes diffi-
culties caused by any lack of original documentary footage and allows
a more empathetic approach to be taken via dramatization (2013: 69).
Indeed, the writer and co-executive producer of Adventure, Mark Gatiss,
stressed that his script very much needed not to be entirely fan-oriented,
instead focusing on human drama which could potentially find a wider
audience: “I had to take off my inner anorak ... my hope was always to
celebrate the show and create a human interest story that could appeal
to anyone” (Gatiss 2013: 19). However, as a BBC2 programme, Adventure
was evidently not a mass audience proposition; it would have fitted well
into the BBC Four precedent for upscale historical biographies, except
for the fact that the channel had stopped commissioning original drama
by this point (Pixley 2014: 63).
An Adventure in Space and Time reinforced the BBC’s reputation for
high-quality historical reconstructions, and returned to Who’s begin-
nings in order to highlight the programme’s longevity (Rolinson 2014:
217) and retell some of its fan-circulated “legends” (Hartley with Green
and Burgess 2008: 224 and 238). Just as The Science of Doctor Who sought
to integrate BBC Science and an educative stance into anniversary
commemorations, Adventure’s docudrama credentials aim to naturalize
Who as a matter of historical interest and cultural significance (Hills
2003: 187), elevating both it and the BBC in terms of brand status. This
BBC metonym was covered paratextually by journalist-fans in terms of
Television Centre’s role in the drama. Writing for the present-day Radio
Times, Patrick Mulkern reminded readers: “Everyone [on the production]
is keenly aware that An Adventure in Space and Time will be the last drama
made at TV Centre before it shuts down, and they’re ... using ... actual
offices and corridors, redressed to their 1960s heyday” (2013: 20). And
DWM’s regular reviewer, Graham Kibble-White, poeticized the presence
of Television Centre on-screen:
All these different [Doctor Who story and production] realities, couched
inside each other. Director Terry McDonough responds to that, visually
containing the bustling universes within the greater vessel that is Television
Centre. Those numerous fish-bowl lens shots looking up from within the
concrete doughnut show its hooped corridors circling in the sky. Doctor Who’s
everythingness is contained there too. (2013b: 79)
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Steven Moffat had promised that Doctor Who would “take over televi-
sion” (Jones 2012)1 in 2013, and as if to make his point, an episode of
Doctor Who Live, subtitled The Afterparty, followed on BBC3 immedi-
ately after the transmission of “Day”. EastEnders’ 30th followed a related
template, with EastEnders: Backstage Live beginning on BBC1 straight
after the final live special (Friday 20 February 2015) before continuing
on BBC3.
An initial episode of Doctor Who Live, The Next Doctor, had unveiled
Peter Capaldi as the twelfth Doctor back on Sunday 4 August 2013. As
if to prove the live status of parts of these shows, each was beset by
difficulties. On Doctor Who Live: The Next Doctor, studio guest Rufus
Hound made a number of gaffes. In her study Live Television, Stephanie
Marriott remarks that “[i]neptitude, performed or otherwise, may well
be enough to convince viewers that what they are watching is happen-
ing now” (2007: 43), and both episodes of Doctor Who Live scored
highly on this front. Constructing Doctor Who production news as a
glitzy reality TV-style “reveal”, The Next Doctorr was opposed by a Doctor
Who Appreciation Society (DWAS) reviewer for being inauthentic to
the spirit of Who:
My favourite bits were all pre-recorded. Whenever the show returned to the
studio, it fell apart ... Rufus Hound will go down in Doctor Who history for
his spectacular fluffs ... Do we want to see more of this in the future? ... I don’t
think this is the way to go. Doctor Who is not The X Factor. (Bryant 2013: no
page numbers)
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Doctor Who Live: The Afterparty did not, unfortunately, fare much better.
Fan commentary suggests that the “less said about Doctor Who Live:
The Afterparty, the better” (Robb and Simpson 2015: 312), while it was
described in SFX X as “a shambles, plagued by embarrassing technical
difficulties” (Farley 2013: 124). Even officially licensed paratexts such
as DWM, who typically show some degree of restraint with regard to
criticizing Doctor Who’s paratextual iterations and brand extensions,
decided that “perhaps ... there’s no better way to react to the (almost)
live link-up to One Direction ... than Steven Moffat’s ... head in hands ...
[F]rankly it’s likely that most of the enjoyment to be had went against
the grain of what was intended” (Binns 2013b: 81). And the ever-
diplomatic Andrew Pixley refused to openly criticize The Afterparty,
observing only that the “One Direction link-up was attempted; unfor-
tunately problems with a delay on the line rendered the contribution
from Louis Tomlinson and Niall Horan impractical and the programme
moved on” (2014: 97).
Whereas Doctor Who Live: The Next Doctorr featured as a perfectly logical
extra on the standalone DVD/blu-ray release of Peter Capaldi’s opening
story “Deep Breath”, The Afterpartyy was notably omitted from the “50th
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Reboot ... [was] the true highlight of the 50th anniversary for many older
fans” (2015: 312). Five(ish) also cleverly works as paratextual storytelling –
its behind-the-scenes satire implies, in a final twist, that actors Peter
Davison, Colin Baker and Sylvester McCoy were present in “DotD”, albeit
hidden under sheets. This allows fans to imagine that these “classic”
Doctors were featured, in person, in the anniversary special after all:
Speaking at the Doctor Who Celebration press conference, Steven [Moffat]
explained that Peter [Davison]’s script “solved a problem for me because I
wanted all the Doctors properly involved ... as best we could”. ... Peter was also
provided with a copy of the script for The Day of the Doctor so that he could
integrate his story around ... scenes appearing in the Doctor Who adventure
itself. (Pixley 2014: 82)
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pictures and stories via Twitter, Facebook and Instagram using the hashtag
#WhereDoYouWantToGo. (Heathrow 2013: no page numbers given)
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Invoking “five decades” makes it clear that the most recent survey is
intended to form part of the meta-paratextual anniversary array of cele-
brations. However, the fact that Doctor Who hasn’t actually been on-air
for 50 years means that this anniversary poll is forced to structure itself
into decades to reflect the programme’s absence from TV screens across
the 1990s (bar the Doctor Who/EastEnders crossover “Dimensions in
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Time” and the “TV Movie”). This results in the last of the poll “decades”
only covering four years: “ ‘it’s not the 50th anniversary consecutively,’
Tom [Baker] points out, cheerfully. ‘It’s certainly the 50th year since it
started, but it hasn’t been 50 consecutive years, has it?’ ” (Tostevin 2013b:
18). While this 2014 fan vote is precariously narrated via five decades, its
commemorative function is also prescribed:
[T]his is a celebration of Doctor Who. This isn’t about “bests and worsts” – it’s
clear from your entries that every story has its fans ... We’re not here to bury
the adventures that have finished near the bottom ... In some ways, they might
be the stories that are most special to us – the ones that we secretly love.
(Spilsbury 2014a: 3)
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Notes
http://www.radiotimes.com/news/2012-12-19/steven-moffat-the-doctor-who-
50th-anniversary-will-take-over-television
https://www.youtube.com/watch?v=VPjQYPdXY-A
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2
Merchandising the 50th
Anniversary – Public
Service Consumption in
the Name of the Doctor
Abstract: This chapter considers how Doctor Who’s
anniversary underpinned a wide range of merchandise.
Such material might be viewed as corroding the BBC’s
public service remit, but I argue instead that “public
service consumption” has formed an important part of
Who’s history – fans’ decommoditization of merchandise
has aided in cementing audience affection for the BBC’s
distinctiveness. I also examine how the ExCeL “Celebration”
was saturated in memory discourses, with merchandising
being pre-decommoditized as “souvenirs”. Merchandise
acutely raises the work of para-paratexts, given that its
paratexts are themselves framed by books such as The Vault,
commemorative brochures, or fan reviews. I conclude by
addressing how the BBC’s public service brand was disrupted
by glitches in capitalist realism such as BBC Worldwide
licensees going out of business.
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Thus far, I have considered how Doctor Who’s brand anniversary acts as
a metonym for the current BBC, rather than straightforwardly offering
“BBC nostalgia”. In this chapter, I want to address how BBC Worldwide’s
commercialization of the anniversary (via merchandising and events such
as the “Celebration”) results not in a corruption of “pure” public service
broadcasting/PSB (Johnson 2013a: 101), but rather feeds on, and into, the
BBC’s public service identity. Despite installing a discursive and symbolic
firewall between its “public service brands” and its “commercial brands”
(Ferrell Lowe and Palokangas 2010: 130), and using brand management to
navigate public service and commercial activities (Johnson 2013a: 110; Leys
2003: 148), I will argue that the BBC actually utilizes (fan) consumerism
to maintain and regenerate its public service ethos: “The merchandising
potential of ... [Doctor Who] in its fiftieth year demonstrates how to a large
extent the programme’s cultural value is both reflected and promoted by
the BBC’s commercial activities” (Wallace 2013 online).
Yet if Who’s cultural value underpins its commercial value – with the
consumption of material paratexts acting as “a kind of grout” (Rehak
2013: 40) that helps cement affection for the programme – then the
BBC’s attempts to separate out public service broadcasting and commer-
cialism become thoroughly untenable. Even feeding commercially
generated profits back into public service provision merely dramatizes
the fact that commerce and public service have become not opposed
terms, but instead moments in a circuit of decommoditization (Sassatelli
2007: 154) where the commodity form of merchandise mediates between
public service TV heritage and audiences’ love for BBC shows. Once
again “following the object” (Lash and Lury 2007: 16) means noting that
debates about public service communication’s “robust” health, “difficult
struggle” to survive, or state of “jeopardy” (Hendy 2013: 127; Tracey 1998:
279; Tunstall 2015) all downplay the point that today’s PSB is constituted
just as much through audience consumer(-fan) cultures as it is through
a model of TV funding and production. Public service TV has almost
always been addressed as an expert culture, insulated from “bounded”
commoditization (Sassatelli 2007: 154). Here I want to consider it as
(re)constituted through the consumption of TV’s “material objects”
(Bonner 2012: 177). Merchandising and public service consumption are
thus stages in a broader circuit of value, drawing attention to
the flows that precede and follow moments of commodification, like a river
that draws together many sources, passes through a dam, then flows on.
The dam represents the moment of commodification, the place where the
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The appeal of Who merchandise is also testified to by the fact that fan
websites have been set up specifically to share industry announcements
and news.1 At the fan-run Doctor Who Site: Merchandise Guide, a poll
regarding 50th anniversary products was set up, receiving a total of
12,172 votes. Of these, 36.36 of respondents (4,426) said they’d only be
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buying the 50th merchandise they liked, while 16.82 (2,047) opted for
aiming to buy “a fair amount”, 12.25 (1,491) said “most of it”, and a size-
able 20.24 (2,464 votes) voted for “I intend to buy all of it”.2
Academic work on franchise-based merchandising has argued that
these product ranges are typically marked by a binary between “expected
mass markets of the mainstream consumer” and “superior ... merchan-
dising ... marketed for an executive consumer” (Conrich 2006: 122). Janet
Wasko and Govind Shanadi likewise separate out “typical” merchandise
such as “toys ... [and] action figures” (2006: 30) from “not-so-typical and
high-end merchandise” such as “stamps, ... jewelry, and furniture” (2006:
31; Fiske 1992: 44). Somewhat problematically, however, what seem
to be neutral descriptions are actually structured around a child/adult
separation:
merchandise has crossed over or moved away from being recognized as a
possible toy or plaything to being valued as an exquisitely manufactured,
sculpted or crafted object ... [in] products aimed at adult consumers and
connoisseurs ... within fan or collectors’ markets. (Conrich 2006: 127)
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The Association of Great Britain First Day Cover Collectors ... recently
warned cover producers[:] “... copyright issues surrounding Doctor Who are
the strictest [we] have ever come across ... Do not under any circumstances
be tempted to put any image or wording on your covers relating to Doctor
Who ... A licence for just mentioning Doctor Who or anything to do with ... [it]
is £1000. The BBC will vigorously pursue through the courts anyone infring-
ing copyright. ... It is a minefield like no other”. (Uncredited 2013: 42–43)
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of Who’s earliest video release, which came shortly ahead of the show’s
20th anniversary: “the first Dr Who video commercially released by the
BBC ... cost £39.99, the equivalent of £121 in 2013” (2014: 37). And given
that the prestige/mass binary is often a masked version of child/adult
cultural meanings, it is also possible for the same piece of merchandise
to shift, over time, from being “mass” to “high-end”, especially when
this is correlated with a former child audience growing up into adult
collectors (Cross 2008: 163). Yesterday’s cheap, easily available kids’ play-
things can be tomorrow’s rare and expensive collectibles in the form of
“second-hand fandom” (Geraghty 2014: 181). As Jason Bainbridge points
out, via merchandise such as action figures “children’s entertainment and
adult entertainment [can] become virtually indistinguishable” (2010:
838; Noxon 2006: 117). Rather than stratifying and segregating child/
adult identities, merchandise represents “a point of intersection for adult
pleasures and childish fantasies” (Bainbridge 2010: 839).
Public service consumption, like other modes of (fan) consumption,
can thus revalue merchandise as “collectibles” or as privately meaningful
artefacts. Frances Bonner has argued that the material objects of televi-
sion – its spin-offs and mementos – function “not simply as triggers for
memories of past television ... [but] as technologies of attachment” (2012:
174). By this, Bonner means that merch such as a replica “in the shape
of Doctor Who’s sonic screwdriver ... is likely to gather more stories if it
exists in an active relation with a fan-owner” (2012: 179), accumulating
and condensing a web of social and personal memories. Such material
artefacts attract, orient and bear the immaterial and affective labour of
fans, essentially sustaining and circulating fans’ love for a TV show. But
this immaterial labour emerging through commodities is preceded by
the immaterial labour of BBC creatives, which David Hendy also charac-
terizes in terms of affect:
Love ... captures that sense of devotion to the work itself that has always
supposedly been a feature of employment at public service broadcasters such
as the BBC. It also speaks to the way the whole process involves thoughtful-
ness towards others. ... The broadcasters don’t really produce programmes they
think are good for us ... . They usually “make programmes they are keenest to
make.” (Hendy 2013: 88, citing Alasdair Milne)
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As such, tie-in writers are called upon to combine fan expertise with
“playing by the rules of the on-air series” (Clarke 2009: 445) rather
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of the Doctor”, whilst also leading directly into the most recent special
(Mann 2014: 312).
In terms of offering hyperdiegetically unifying fan service, Engines of
Warr is structurally akin to “Night of the Doctor”, another transmedia
paratext. But it derives its impact from recognizing that specific TV stories
are likely to be nostalgically and affectively recalled by fans, suturing
together trans-anniversary storytelling by recognizing that “viewing the
[special] is a distinct experience” compared to other franchise-derived
consumption (Thompson 2007: 331). Engines of Warr is a paratext which,
rather than seeking to re-decode “DotD”, self-consciously recognizes
how particular TV episodes exist at the core of fandom’s affection. As
Andrew Howe has noted of merchandise, “items of popular culture asso-
ciated with the show allow fans to access their memories and re-enter
the show vicariously” (2013: 48; Gray 2010: 184).
Public service consumption may, in this case, devolve into fan serv-
ice. Yet it remains in the interests of the BBC to merchandise shows
that audiences “love to watch” (Tony Hall in BBC Media Centre 2015
online), since it is these brands which can best facilitate circuits of
decommoditization where public service television is celebrated by
audiences, ultimately enabling the BBC’s cultural reproduction and
legitimacy. Perceiving major BBC brands such as Doctor Who as overly
commercial – or even indistinguishable from commercial TV (see Fry
in Benson and Foster 2008: 51) – fails to consider how they become inte-
grated into audiences’ everyday lives, memories and affects. Likewise,
decrying the “ ‘stacking up’ ... of events ... which are churned through
commemorative cycles that ... spin ever closer to the present” (Hoskins
2014: 118) or the “sentimental, aesthetic, commercial ... interest in
objects ... belonging to the recent past ... [e.g.] the 1960s” (Virno 2015: 53)
fails to explore how brand anniversaries can (re)commodify memories
within circuits of decommoditization, as they do for the BBC. Jean
Seaton’s recent history of the Corporation’s troubled 1970s and 1980s’
operations argues for PSB’s “value of failure” (2015: 244), where shows
are allowed to continue despite having lower ratings than a commercial
system would permit. For Seaton, this enables creative recalibrations and
longer-term successes rather than pursuing market-led short-termism.
But public service consumption and merchandising can also be said
to operate within a longer timeframe – it too permits the generational
(and inter-generational) holding of affect. All too often, though, public
service broadcasting is legitimated through an anti-market discourse,
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The “Celebration” was a commercial event run via BBC Worldwide, but
given that it commemorated a programme brand already managerially
contextualized as “what the BBC does best” (Penhale in Parker 2013:
27) then any clear separation of public service TV and commercial-
ism seemed tenuous at best (Hills 2013c and 2014d). The “Celebration”
certainly demonstrated a complicated “interrelationship between the
commercial and public service aims of the corporation” (Johnson 2013a:
106). I would agree with Catherine Johnson that while
it may be tempting to see the adoption of branding as indicative of a broader
commercialization of the BBC and its core programming activities, the
picture is more complex than that ... Indeed ... understanding Doctor Who as
a brand makes it increasingly difficult to untangle ... commercial and public
service values. (2013a: 101)
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The “Celebration” was hence not only saturated with memory discourses,
operating as a material and highly affective “place of memory” in
Lamerich’s terms; it was also a commodity template for fans’ imagined
memories – although by drawing on established histories of Doctor
Who it strongly incorporated fan discourses into its commodified
materiality.
Fans very much expect Who merchandise; a recurrent feature in the
DWAS newsletter involves identifying the “Item Most Likely to Become a
Toy”. This ran as follows for “Day”: “It just amazes me that there has been
no release of a John Hurt action figure yet ... although apparently a War
Doctor Sonic Screwdriver was released as a convention exclusive at the
Doctor Who Celebration” (Moore 2014: n.p.). In fact, convention “exclu-
sives” were typically available after the Con. The Retail Area featured the
following sellers, with stands being identified in the Show Plannerr via
numbered “DW” codes:
DW1: Big Finish, DW2: Plastic Head, DW3: Millennium FX, DW4: Cubicle 7
Entertainment, DW 5 and DW6: Doctor Who Experience, DW7: Rubbertoe
Replicas/Big Chief Studios, DW8: Stamp Centre, DW9: Abbyshot Clothiers,
DW 10: NZ Mint, DW11 and DW12: Sci-Fi Collector, DW13: Dark Bunny
Tees, DW14: Underground Toys, DW15: Forbidden Planet, DW16: Royal
Mail, DW17: Doctor Who Figurines, DW18: Sci-Fi Collector, DW19: This
Planet Earth. (BBC Worldwide 2013b: n.p.)
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Merchandising the 50th Anniversary
“history into private time” (1993: 138) and referring back, by way of
authentication, to an experience or event. Stewart concludes:
Within the operation of the souvenir, the sign functions not so much as object
to object, but beyond this relation, metonymically, as object to event/experi-
ence ... It will not function without the supplementary narrative discourse
that both attaches it to its origins and creates a myth with regard to those
origins. (1993: 136)
But this approach focuses only on fans’ decommoditization, that is, one
moment in the biography of objects. It does not address the issue of fans’
valorization of a TV text such that they would want to attend a conven-
tion in the first place, nor does it consider the “business advantages” of
“what we might call ‘overflow rich’ content” (Gray 2008a: 95) in terms
of targeting fan memories and affects. We might say that an event like
the BBC Worldwide “Celebration” aims to commodify fans’ “intensely
individualized personal meanings” (Geraghty 2006: 219) of Who, sell-
ing their memories – and desired, imagined memories – back to them.
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Rather than ambiguously resistant textual poachers, these fans are firmly
on-brand “textual commemorators” (Hills 2014g) whose immaterial
labour of memory, passion and enthusiasm comes to stand as a reserve
for future commodification and capital. Yet neither this commodifica-
tion nor fans’ decommoditization (Belk 2001: 158) have any logical or
cultural primacy – they are interdependent and indivisibly part of the
same phenomenon. As Ian Condry argues, “it makes more sense to
speak of this hybrid market as the market” (2013: 183).
Furthermore, in this instance I would argue that fans’ passionate
engagement is articulated with Doctor Who’s history within public
service TV – even before young fans would have been aware of the
BBC’s cultural-political identity, Who was a strikingly unusual show,
committed to the virtues of knowledge, eccentricity and improvisation.
It can readily be categorized as an example of the tendency that Mark
Fisher calls popular modernism: “the more challenging parts of public
service broadcasting ... [formed] part of a UK popular modernism,
as ... [did] postpunk, brutalist architecture, Penguin paperbacks and the
BBC Radiophonic workshop” in the 1960s and 1970s (2014: 22). As such,
public service consumption responds to Who’s distinctiveness in the
cultural marketplace, and its “corporate cultural capital” (Lury 1996: 113),
as well as ultimately generating economic capital that returns to public
service funding, albeit as a small fraction of the BBC’s overall revenue.
It therefore makes no sense to view contemporary public service as
set apart from consumerism and from audiences’ immaterial labour
(Terranova 2004: 80) when it is wholly imbricated in such neoliberalism –
and, indeed, when the intensely individualized meanings of fandom
fit perfectly well into discourses of “consumer choice”. Where PSB has
been seen as an expert system, professionalized and disconnected from
audiences (Burns 1977: 136–138; Hendy 2013: 89) for their own benefit,
I am suggesting that public service experiences, values and discourses
also necessarily emerge on the consumption/audience side. Public service
is always more than a funding model or a mode of broadcasting; it is also
a form of market distinction, literacy and (fan) audience creativity (Booy
2012a: 189). Fans may act as a “brand community” co-creating value for
BBC Worldwide, but they also co-create cultural value – memory, myth
and longevity – for the BBC, as they did during the “wilderness years”
when Doctor Who was not active as a TV show (Bonner 2012: 178).
In this sense, public service TV has already been implicitly partici-
patory where Who is concerned, rather than needing to radically or
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emotional and embodied experience [where] the object is, in some sense,
a kind of self-conscious prop that enables it” (Banash 2013: 65). The Vault
recognizes fans’ “second hand fandom” and collecting (Geraghty 2014:
159) as well as the way in which fandom conserves and archives histories
of the show. Fan-collectors have, over time, become individual owners
of extremely rare material objects from Who’s history; many original
props, costumes and toys are now “in private collections. So it was a
case of tracking down all those collectors and persuading them to let us
photograph their items. ... We weren’t able to get everything we wanted”
(Hearn in Meikle 2013: 11). Audience-side ownership – that is, private
fan ownership outside the BBC – therefore partially disrupts this project
directed at recognizing (and specifically recommodifying) fans’ public
service consumption.
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Harlequin ... has created a collection of Limited Edition ... gold statuar-
ies ... For the first time in the company’s history, the Goldsmiths’ Assay Office
has granted BBC Worldwide the use of its iconic trademark to form part of
a new ... hallmark – the Doctor Who 50th Anniversary mark. Only Doctor
Who statuaries and jewellery manufactured by Harlequin ... in 2013 will bear
this special hallmark, following which the mark will be discontinued and the
punch presented to the BBC archives. (BBC Media Centre 2013a online)
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2010; Bonner 2012), but here we confront a case where the memories
of a “brand community” (Kornberger 2010: 157–158) are directly at odds
with official celebratory paratexts and brand narratives. Public service
consumption and paratextual completism hold on to counter-narratives
and counter-memories, rather than being subordinated to “the practices
of the BBC [and especially BBC Worldwide – MH] as ... institutional
practices of memory” (Holdsworth 2011: 113).
In this chapter, I’ve analysed what I’ve termed “public service consump-
tion”, and Doctor Who’s merchandising, not as attacks on PSB value(s) but
rather as part of a circuit of decommoditization. The BBC’s “corporate
cultural capital” and decommoditized immaterial labour finds a mirror
and a counterpart, I have suggested, in fans’ affective labour. Material
objects of TV, which trigger memories that can in turn be recommodi-
fied, hence act as “technologies of attachment” (Bonner 2012: 174) for
consumer-fans and audiences, holding remembrances and emotions
that help, over the longer term and across generational arcs of meaning,
to keep PSB alive and loved by its viewers. Perhaps Doctor Who’s greatest
public service success has been inspiring its own twenty-first-century
showrunners. But this captures, in microcosm, what I mean by a circuit
of decommoditization: audiences’ love for the programme eventually
and unpredictably feeds back into its production culture, but also feeds
into a rushing vortex of other cultural forms and professions within
which an appreciation for the BBC becomes embedded (even when fan-
consumers are outside the United Kingdom, and so are not licence fee
payers within the Corporation’s public funding mechanism). Doctor Who
would not have achieved this without the merchandising of memory,
and without an entire paratextual industry of books, magazines, toys and
figures. Focusing on an anti-commercial “value of failure” (Seaton 2015:
244), and thus on creative persistence/trust, fails to properly address
the commercial-public service value of success. And to dismiss brand
anniversaries as mere commodifications of memory fails, ultimately, to
analyse the specificities of public service consumption carried out in the
name of the Doctor.
The next chapter shifts focus from merchandise and consump-
tion to examine the “liveness” of Who’s brand anniversary. Although
merchandising shifts Doctor Who across different media, “DotD” itself
was simultaneously transmitted on television and d exhibited in cinemas,
hence taking on an unusually multiple role in today’s “mediatic system”
(Auslander 2008: 5). Transitions between film and television are generally
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Notes
For example, http://merchandise.thedoctorwhosite.co.uk/
http://merchandise.thedoctorwhosite.co.uk/doctor-who-50th-anniversary-
merchandise/
See http://www.london.gov.uk/sites/default/files/0210-attachment-redacted.
pdf5B15D.pdf
Thus constituting the first listed item at http://merchandise.thedoctorwhosite.
co.uk/doctor-who-50th-anniversary-merchandise/.
http://harlequingoldsmiths.tumblr.com/
https://www.facebook.com/pages/Harlequin-Goldsmiths/500662526611188
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3
Mediatizing the 50th
Anniversary – Cinematic
Liveness and the “Developing
Art” of the Doctor
Abstract: This chapter addresses how Doctor Who navigated
the “mediatic system” via its anniversary paratextual array.
Part of constructing “The Day of the Doctor” as a popular
media event involved releasing it in 3D in cinemas. A series
of BFI screenings also built up to the big day, adding an aura
of “liveness” to Who’s celebrations. TV Studies has thought
of television’s relationship to cinema as one where TV aspires
to become “cinematic” and legitimize itself. Exploring how
3D TV was used as an “event”, I argue that there are signs of
“cinematization” in play. However, Who’s media anniversary
also aligned notions of liveness and fan communitas with
movie screenings in order to unusually enact a valorizing
“televisionization” of cinema and a “technologization” of TV.
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[I]n 2012 we’d shown every Disney animation – one a week for a whole
year – to celebrate the release of their fiftieth animation ... So my feeling was
that, with there being eleven Doctors up to Matt Smith, we could run a year-
round celebration, screening a different story from a different Doctor each
month up to the anniversary in November. The thought was that we’d run
each screening like a mini convention and try to get the best possible guests
on board to talk about the episodes. (in Hammond 2013: 237)
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Doctor and hope you enjoy this presentation. ... If Joe [Ahearne] agrees
to direct the 100th anniversary special, I will bring my sonic and a stair-
lift and ... I, the Ninth Doctor, vow to save the universe and all you apes
in it” (quoted in Robb and Simpson 2015: 266). This all had the curious
effect of consecrating the BFI season more substantially than the BBC’s
official yet consumer-oriented “Celebration”, lending these BFI events
a lustre of symbolic capital. The eighth Doctor Paul McGann, also not
present at the commercial ExCeL event, likewise participated in the BFI
screening of the 1996 “TV Movie”, attending a Q&A along with Geoffrey
Sax (director) and Daphne Ashbrook (companion Grace Holloway).
This session was rearranged, contingently disrupting the Doctor-by-
month pattern, in order to secure its line-up of guests. Running at 10am
on a Saturday (5 October), and involving Big Finish guests as well as the
seventh Doctor’s script editor Andrew Cartmel, this very much had the
feel of a convention, discussing the “wilderness years” in the 1990s when
Who was no longer being made for television rather than focusing purely
on televised Doctor Who.
The BFI itself also has a longer history of commemorating Who. In
1983, it recognized the show’s 20th anniversary with a 2-day series of
screenings on 29–30 October entitled “Doctor Who – The Developing
Art”. In the programme notes, Jeremy Bentham writes about Who in a
way that might now seem rather idiosyncratic for an anniversary event:
Very little of the material being screened would be held up, in the widest
context, as supreme examples of classic television. However, what we hope it
does reflect is a consistency of high standard programme making which has
given enormous pleasure to millions of television viewers world-wide. It is
good quality television and, more than that, it is memorable television that
stays affectionately in the minds of many generations. (1983: 3)
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At the Proms, though, the screens showed moments from Doctor Who
rather than merely mediatizing performers’ presence, thus remediat-
ing the TV programme as part of a skillfully timed and executed live
performance. The presence of actors in the venue, for example, Jenna
Coleman and Matt Smith, was also performatively integrated with
a played-in, recorded Who skit, extending the diegetic Whoniverse
partially, and very much reflexively and playfully, into the live event’s
hermeneutics.
Where these kinds of events emphasized values of fan communitas
and “liveness”, whether of a performing orchestra and/or show-related
guests, the same qualities also became part of Who’s unusual anniversary
navigation of the mediatic system. The programme’s 3D cinema release
did more than merely pursue “cinematization”, also simultaneously
conferring the status of event-led “televisionization” on movie theatres
up and down the United Kingdom, as I’ll now go on to analyse.
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out of the screen ... but about giving seductive depth that makes you want to
reach into the screen. (Moffat in Cook 2013: 16)
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[T]he director Nick Hurran and his team – especially the stereo supervisor
Adam Sculthorp ... – agonise over the look of the scene. “We’re trying to make
it a natural experience”, Sculthorp says. He argues that 3D done well enhances
a film’s story. The red jewel, for example, will be pulled forwards into what
Sculthorp calls “theatre space” – a term coined to describe an extreme 3D
effect that makes an object appear to leap out of the screen. “We’ve used the
‘stereo depth’ in that shot to hopefully take the viewer and make them feel
how important it is”, he explains. (2013: 51)
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This “best ever entrance into the TARDIS” (Moffat in Parker 2013: 24)
supposedly makes the narrative “a world that you want to get inside”
(Moffat in Setchfield 2013b: 52). But it also integrates 3D into the
Whoniverse, demonstrating that it can be used to improve upon Who’s
pre-existing conceits rather than deforming and distorting the show’s
(branded) identity. Producer Marcus Wilson told Broadcastt magazine:
“we couldn’t let one layer [i.e. 3D filming] dictate. I was very clear that
this had to look and feel like ‘Doctor Who enhanced with 3D’ rather than
‘Doctor Who does 3D’ ” (in Pennington 2013a: 28).
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And this is very much true of “Day”, where retro Doctor Who and current
BBC logos “float” above the title sequence and opening shot. 3D had
already been introduced in multiplex screenings, however, via a playful
paratext designed especially for the cinema and featuring Matt Smith
and David Tennant, in character as the Doctor, activating the 3D effect.
Those watching 3D TV would, however, have been introduced to 3D
via the titles, focusing attention on the BBC and Doctor Who as firmly
coupled public service/programme brands operating as the twin hearts
of anniversary commemoration.
Klinger also argues that emergence, and its projectile elements, can
forge “significant links between the mise-en-scene of transmediated
texts, merchandise and everyday life. In this sense, negative parallax
multitasks: it promotes corporations ... and represents things ready
for play” (2013: 196). One example of this was the Dalek Patrol Ship,
shown whizzing out of the screen, which despite minimal appearances
otherwise in “Day” and “Time of the Doctor” was subsequently made
available as a toy. Thus, to view emergence only as a failing of outdated
and gimmicky 3D does it a considerable disservice.
Yet by aligning “DotD” aesthetically with the likes of James
Cameron’s Avatar, and assiduously and paratextually performing
established film industry discourses of “good” 3D, the cinematization
of 3D Doctor Who is rampantly enacted. Whether viewed in 3D in the
cinema or the home, “Day” is contextualized not merely as cinematic
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television, where due to digital effects “the dividing line between feature
film and TV is now very fine and Who can claim to have embedded that
in UK TV production culture” (Will Cohen, Chief Executive of Milk
VFX, in Pennington 2013b: 34). More than this, the anniversary special
is aligned with an assumed and reproduced “gold standard” of 3D/
cinematic storytelling.
The appeal of 3D arguably also lies in its capacity to make “DotD” extraor-
dinary, enabling it to stand out from standard Who. Although the series
had used 3D before, in the 1993 30th anniversary Doctor Who/EastEnders
crossover “Dimensions in Time” – as well as in 1980s merchandise such
as Viewmaster cards (Schröter 2014: 14–15) – this occasion was distinc-
tive in terms of offering 3D in the cinema and as part of the BBC’s 3D
TV trial. This simultaneously positioned it as literal cinematization and
as part of TV’s technological unfolding. Simon Brown has analysed
contemporary 3D TV as a kind of “special effect that sits on top of ... the
normal run of programming and ... standard programme aesthetics as
an added attraction designed to draw attention to itself ” (2013: 44). This
“added” TV attraction means that 3D TV remains firmly positioned as
an “event” within the UK TV industry. Although such a status evidently
suited the Doctor Who production team, it also denied 3D TV “the kind
of normalisation that is necessary” for it to become a more mainstream,
accepted part of television technology (ibid.), though fans may have
purchased a 3D blu-ray release of “DotD” in the hope that 3D TV would
become more normalized and accessible in the future. Nevertheless,
there is a legitimating discourse of technologization here which operates
differently in relation to 3D TV when compared to already normalized
3D cinema, thus moving across the two media rather than cinematization
being the sole legitimation strategy at work. But this also generates some
discursive difficulties for Who. A cinematic “depth-oriented aesthetic”
is aimed precisely at removing the cultural taint (and excessive, anti-
immersive and anti-realist visibility) of 3D as a “fairground” gimmick
or novelty. Yet 3D TV continues to be a “gimmick” in televisual terms,
ignoring “one of the key ways people use and watch television: seriality.
Event television ... may get high audience ratings but the bulk of television
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I’ve often been ... unimpressed with 3D movies. Only two things I’ve seen
in 3D in a cinema have impressed me: the 2012 upscaled release of James
Cameron’s 1997 film Titanic and The Day of the Doctor. Both worked because
the use of 3D was made subtle with nothing rather absurdly leaping out of
the screen at the audience as has often been the case or being so subtle as to
be difficult to notice (as was my experience with Tron: Legacy back in 2010).
(2014: 73)
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It is certainly obvious that much of the present talk of the “end of television”
seems to be linked in one way or another to the impending loss of broadcast-
ing’s fixed temporal regime of everyday eventfulness. It is this regime which
seems most vulnerable in an age of multiple platforms, rolling news, ... and,
most significantly, the extended availability of discrete programmes. (Piper
2011: 422)
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III”, where branding and digital culture have come to frame television as
an object (Rogers, Epstein and Reeves 2002), anniversaries also enable
intellectual properties to extend their paratextual presence and reinforce
their market position. Such “heritage brands” are recognized leaders in
their commodity “constellation” (Ferrell Lowe and Palokangas 2010: 133
and 135). However, these brands – whether they are the world’s longest
running science-fiction TV show or world-leading PSB – cannot merely
trade nostalgically on the past. On the contrary, “heritage is about
clarifying contemporary relevance ... ‘Heritage brands are distinct in that
they are about both history and history in the making’ ” (Ferrell Lowe
and Palokangas 2010: 136, citing Urde, Greyser and Balmer 2007: 7).
Anniversary discourses therefore offer a double articulation: they look
back over the past but also assiduously (re)make a TV show or film
franchise as relevant to the here-and-now. They are pre-structured as
anticipated events, via “count-down time” (Elsaesser 1998: 214) and the
circulation of paratextual arrays, and are hence nominated as historical
(for broadcasters and audiences alike) before they have even occurred.
Double articulation is accompanied by a present that is “incessantly
duplicated” as “spectators ... collect their own life while it is passing” (Virno
2015: 55), participating in what’s paratextually announced as “history in
the making”.
The programming of brand anniversaries is further evident in the
manner in which one commemoration emulates another, and is then in
turn industrially imitated more generally. Doctor Who’s 50th was compared
to James Bond’s 50th (Moffat in Harrison 2013), while the BFI iterated
their treatment of Disney films with a Who season, and EastEnder’s 30th
borrowed the structural approach of Doctor Who Live: The Afterpartyy by
following its final “anniversary special” with a “backstage” show. Doctor
Who’s 2013 Guinness world record for simulcasts was likewise emulated
and surpassed by CSII in 2015, while Who’s innovative use of cinema screen-
ings, and literal “cinematization” of TV, has been appropriated by HBO’s
Game of Thrones. It is tempting to view anniversary commemorations as
a series of discursive practices through which “history in the making”
can be promoted as a social good, whilst entertainment brands align
themselves with cultural rather than commercial value at the same time
as retaining a commercial agenda. Doctor Who’s media/brand anniversary
was certainly complicated by virtue of the BBC’s public service identity,
but despite the distinct shaping of public service paratexts (e.g. stressing
science education, Britishness, consecrating institutions like the BFI and
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the Proms, and 1960s cultural history), the underlying structure of brand
“culturalization” tends to remain present across auratic public service
and commercial contexts. The embedding of anniversary discourse
within institutional strategies asserting contemporary relevance also
extends to Tony Hall’s recent defence of the BBC itself, ahead of Charter
renewal. Praising EastEnder’s 30th anniversary live shows in terms of
“risk rhetoric” (Becker 2007: 281), Hall went on to argue that the Beeb
faced a crossroads:
Down one path lies a BBC reduced in impact and reach in a world of global
giants. ... A sleep-walk into decay for the BBC, punching below its weight
abroad, and Britain diminished as a result. Which means a UK dominated
by global gatekeepers, partial news and American taste-makers. Down the
other path is a strong BBC helping bind the country together at home and
championing it abroad. ... An internet-first BBC which belongs to everyone
and where everyone belongs. A BBC celebrating its hundredth birthday but
with its best days ahead of it. (in BBC Media Centre 2015)
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Note
http://www.nationalmediamuseum.org.uk/PlanAVisit/Exhibitions/
DoctorWhoAndMe/Introduction.aspx
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Index
3D cinema, 81 fan communitas, 88–90, 92,
alongside 2D/3D TV 99–100, 101, 107
transmission, 82 marketing, 27–55
Doctor Who’s anniversary mediatic system, 78, 81, 83,
and, 92–3 91–2
“DotD” using, 83 mediatizing, 80–108
future of, 106 merchandising, 56–79
“good” 3D as enhanced paratexts, 9–17
Doctor Who, 93–8 press release, 77
liveness and televisionization rethinking media events,
of, 101–4 17–24
television “special” in 3D from unfolding text to
and 2D, 98–101 unfolding event, 24–7
50th Anniversary Collector’s Arvidsson, Adam, 4
Edition, 32–3, 42, 47–8 Ashbrook, Daphne, 86
Atkinson, Richard, 54
academic merchandising, Atkinson, Sarah, 30, 83, 103
25, 60 attention economy, 4
action figures, 9, 12, 58, 60, AudioGo, 41, 76, 84
62, 71 Auslander, Philip, 81, 83, 92,
Affective Publicss (Papacharissi), 21 93, 103
Alderman, Naomi, 10 Austin, Thomas, 28
“alien associations” Avatarr (movie), 93, 94, 97
inter- and para-paratextual awards
prefigurations, 45 BAFTA, 43, 51, 52, 53
paratextual tensions, 35–9 ceremonies, 46, 54
rumours or spoilers, 55 “DWM M Awards,” 53
An Adventure in Space and Time industry/fan, 30, 55
(docudrama), 16, 29, 40,
43–4, 70 Bainbridge, Jason, 62
anniversary Baker, Colin, 33, 49, 90
brand extension, 3, 47, Baker, Tom, 29, 33, 38, 48, 54,
51, 63 83, 90, 100, 107
conventions, 9–17 banal nationalism, 60
DOI: 10.1057/9781137463326.0008
Index
DOI: 10.1057/9781137463326.0008
Index
DOI: 10.1057/9781137463326.0008
Index
licensing merchandising
high-end, 59, 60, 62, 71, 73, 81, 107 academic, 25, 60
merchandise, 2, 4, 6, 11–12, 23, 58–9 BBC Worldwide, 57–8, 60–1, 65,
liveness, 101 68–9
cinema, 101–4 brand “fanagement” and, 59–65
value of, 92 “capitalist realism” and, 76–9
Who’s 50th, 92–3 commemorating the “Celebration”
“zone of ” (Crisell), 8, 83, 103 and, 68–76
Lotz, Amanda, 11, 36 cross-product narration of, 23
Lury, Celia, 5, 21–3 Doctor Who’s golden jubilee, 22, 55,
Lynch, David, 106 57, 57–9, 65
franchise-based, 60
McCoy, Sylvester, 33, 49 of memory, 63, 81
McDonough, Terry, 44 “prestige” products, 59–65
McGann, Paul, 30, 40, 75, 86 public service consumption and,
Mann, George, 66 57–8, 63, 67–9, 78, 81, 104
marketing shared audience experience, 92
accidents and acclaim, 46–55 trans-anniversary paratext as, 65–8
“alien associations” and paratextual Merrin, William, 61
tensions in relation to, 35–9 Messenger Davies, Maire, 40–1
rush-release of “Night of the meta-paratextual media/brand
Doctor”, 40 anniversaries, 8, 14–16, 23, 24, 29,
trailers and fan tributes, 30–5 33, 45, 53, 59, 65, 107–8
Marriott, Stephanie, 46 Midgley, Neil, 95
Mawer, Charlie, 51 Mills, Brett, 82
Me, You and Doctor Who (Matthew Mills, Catriona, 16
Sweet), 36 Milner, Andrew, 36
media events, 3 Moffat, Steven, 9, 10, 14–15, 28, 30–4,
paratextual analysis and, 8, 17, 26 37–40, 46–9, 51, 54, 58, 66, 96,
rethinking, 17–24 100–101
Media Events (Dayan and Katz), 18 Monopoly, Doctor Who themed,
mediatic system, 78, 81, 83, 91–2 12, 63–4
mediatization, 104, 108 Moor, Liz, 3, 28
Auslander’s thesis, 81, 83, 93, 103 Mulkern, Patrick, 44
“Day of the Doctor” as 3D cinema Murray, Simone, 3
release and, 93
mediatized culture, 81, 83, 93, 103 National Film Theatre, 84–92
Meers, Philippe, 22 National Media Museum, 84
Mercer, David, 87 negative parallax, 94–7
merchandise Neighbours (UK soap), 2
action figures, 9, 12, 58, 60, 62, 71 New Dimensions of Doctor Who
appeal of Who, 59–60 (Hills), 2
high-end, 60, 62, 71, 73, 81, 107 Newman, Michael, 81, 83
licensing, 2, 4, 6, 11–12, 23, 58–9 Newswatch (BBC programme),
tie-in, 65–8 29, 35–7, 55
DOI: 10.1057/9781137463326.0008
Index
DOI: 10.1057/9781137463326.0008
Index
DOI: 10.1057/9781137463326.0008