WARNINGS:

1. Admin privileges are required to run this installation. Right-click on CMD.EXE

and select Run As Administrator. You cannot run this from the RUN command as this
will not have Admin rights.

2. During the silent installation, the computer may reboot without warning up to
TWO times. Make sure all other programs are closed before before beginning the
installation. After the computer reboots, log on with the same account. The
installation should resume automatically. If it does not, type the same command
line at the DOS prompt that was run the first time.

3. If a version of the service tool prior to 2008C is currently installed on the

PC, the service tool must be uninstalled before running the new service tool
install silently. The old service tool can be uninstalled through "Add or Remove
Programs" or "Programs and Features" under "Control Panel". If a procedure was
provided with the old service tool to uninstall it silently, this may be used as
well.

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'setup' in the commands below means the fully qualified path to setup.exe. For
example, "D:\setup.exe" /S /v/qn

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A new option has been added to the installation. WinPcap is a third-party tool that
allows applications to log network communications. This service tool uses it for
troubleshooting purposes to log communication exchanges between the service tool
and the ECM. If WinPcap is not installed, the service tool cannot log this
information and it will adversely affect troubleshooting. Upon running this
installation, WinPcap may be installed by adding the following switch to the
command line: INSTALLWINPCAP=True

PLEASE NOTE: WinPcap cannot be installed silently. If you add this switch, the
service tool will install silently, but while it is being installed, the WinPcap
installation will start. If you do not want to install WinPcap at this time, do not
add this switch or add the following switch: INSTALLWINPCAP=False

If WinPcap has already been installed, regardless of this switch, the WinPcap
installation will not run.

An example command line to silently install the service tool and to install WinPcap
would be the following:
setup /S /v"INSTALLWINPCAP=True /qn /l*v %temp%\STPLInstall.log"

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To install this service tool silently (no user interface shown), use the following
command line:

setup /S /v/qn

Warning: If a reboot of the PC is required by the install, this will happen

automatically.

If a log file of the install is desired, use the following command line instead:

setup /S /v"/qn /l*v %temp%\STPLInstall.log"

The log file will be created in your temp directory.

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To install this service tool as an unattended install (user interface shown, but no
user interaction required), use the following command line:

setup /L1033 /v/qb

The user will be prompted by the install if a PC reboot is required. The user
interface will be shown in English. To show the user interface in another language
other than English, replace '1033' with one of the following values:

French = 1036
German = 1031
Italian = 1040
Spanish = 1034
Portuguese = 2070
Japanese = 1041
Chinese (Simplified) = 2052
Danish = 1030

If a log file of the install is desired, use the following command line instead:

setup /L1033 /v"/qb /l*v %temp%\STPLInstall.log"

The log file will be created in your temp directory.

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The 'setup' executable will have a return code of '0' if the install was
successful. The return code will be '3010' if the install was successful, but a
reboot is required. Any other return code indicates that the install failed.

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To uninstall this service tool silently (no user interface shown), use the
following command line:

setup /S /x /v/qn