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Module Overview:
Module 1 is all about an introduction to Entrepreneurship and Enterprise. This introductory
module identifies the importance of Entrepreneurship and Enterprise in the development of
agriculture production through promoting agricultural business and entrepreneurship towards the
target community especially to the farmers and people who lived rural areas. It describes the
important roles of the entrepreneurship who engages in the field for the development in the
educational level of the target community.
Lesson 1
Introductory concept and characteristics of Industrial and Manufacturing Enterprise
An entrepreneur is someone who organizes, manages, and assumes the risks of a business or
enterprise. An entrepreneur is an agent of change. Entrepreneurship is the process of discovering
new ways of combining resources. When the market value generated by this new combination of
resources is greater than the market value these resources can generate elsewhere individually or in
some other combination, the entrepreneur makes a profit. An entrepreneur who takes the resources
necessary to produce a pair of jeans that can be sold for thirty dollars and instead turns them into a
denim backpack that sells for fifty dollars will earn a profit by increasing the value those resources
create. This comparison is possible because in competitive resource markets, an entrepreneur’s
costs of production are determined by the prices required to bid the necessary resources away from
alternative uses. Those prices will be equal to the value that the resources could create in their next-
best alternate uses. Because the price of purchasing resources measures this opportunity cost— the
value of the forgone alternatives—the profit entrepreneurs make reflects the amount by which they
have increased the value generated by the resources under their control.
Entrepreneurs who make a loss, however, have reduced the value created by the resources under
their control; that is, those resources could have produced more value elsewhere. Losses mean that
an entrepreneur has essentially turned a fifty-dollar denim backpack into a thirty-dollar pair of
jeans. This error in judgment is part of the entrepreneurial learning, or discovery, process vital to
the efficient operation of markets. The profit-and-loss system of capitalism helps to quickly sort
through the many new resource combinations entrepreneurs discover. A vibrant, growing economy
depends on the efficiency of the process by which new ideas are quickly discovered, acted on, and
labeled as successes or failures. Just as important as identifying successes is making sure that
failures are quickly extinguished, freeing poorly used resources to go elsewhere. This is the positive
side of business failure.
Successful entrepreneurs expand the size of the economic pie for everyone. Bill Gates, who as an
undergraduate at Harvard developed BASIC for the first microcomputer, went on to help found
Microsoft in 1975. During the 1980s, IBM contracted with Gates to provide the operating system
for its computers, a system now known as MS-DOS. Gates procured the software from another
firm, essentially turning the thirty-dollar pair of jeans into a multibillion-dollar product. Microsoft’s
Office and Windows operating software now run on about 90 percent of the world’s computers. By
making software that increases human productivity, Gates expanded our ability to generate output
(and income), resulting in a higher standard of living for all.
A manufacturing enterprise is typically established for the goal of generating a profit by making and
selling goods. The manufacturer operates out of a facility and employs people and equipment to
convert raw materials into finished products. Some manufacturers rely heavily on equipment for
mass production. Others rely more on laborers for customized or higher-quality products.
Manufacturers in the Distribution Channel
A manufacturing enterprise plays a key role in a traditional distribution channel. A distribution
channel is a collection of companies that take products from manufacture to end consumer. The
manufacturing enterprise traditionally sells its finished goods to a wholesaler or distributor. The
wholesaler sells to a retailer. The retailer sells to consumers. For the channel to succeed, consumers
must see value in the goods they buy. This value comes from a quality product marketed at a fair
price
FARMERS AS ENTREPRENEURS
Can small-scale farmers become entrepreneurs? Yes. Small-scale farmers all over the world have
shown a remarkable ability to adapt. They look for better ways to organize their farms. They try
new crops and cultivars, better animals, and alternative technologies to increase productivity,
diversify production, reduce risk – and to increase profits. They have become more market oriented
and have learned to take calculated risks to open or create new markets for their products. Many
small-scale farmers have many of the qualities of an entrepreneur. For small-scale farmers to
become entrepreneurs they need all of these qualities and more. They need to be innovative and
forward-looking. They need to manage their businesses as long-term ventures with a view to
making them sustainable. They need to be able to identify opportunities and seize them. Some
small-scale farmers do have these qualities, but they still focus on maintaining their traditional way
of life. Their production decisions are based on what they need -- not on what is possible. The
farmer-entrepreneur produces a clear picture in his mind of what is possible and the future he wants.
He knows that what is possible is determined by the market. The farmer-entrepreneur is always
looking for new opportunities. He knows that new opportunities are found in the market. The
farmer-entrepreneur wants to make profits. He knows that profits are made in the market. An
entrepreneurial farmer has the initiative, drive, capacity and ability to take advantage of
opportunities.
Smallholder farmers usually farm for one of four reasons: • Exclusively for home consumption with
rarely any surpluses produced; • Mostly for home consumption, but with the intention of selling
surpluses on the market; • Partly for the market and partly for home consumption; or • Exclusively
for the market.
Lesson 2:
Farming as A Business
It’s hard to be successful at farming or any other enterprise without a plan. Many hail the
romanticism of farming, but in reality, farming is a business, in most cases, a multimillion dollar
business, and one that often involves multiple generations or partners. Managing a farm business
goes beyond the annual profit/loss. It’s more than controlling costs or even knowing how to get the
most benefit from tax laws. Here you will find insight into some of the key issues about the
business end of farming, from marketing strategies to personnel management and passing the
operation to the next generation.
Beyond The Basic Business Plan
Farming is fraught with challenges. Weather, market fluctuations, family, and production issues all
have the potential to put a kink in even the best-laid plans. That’s where having a whole farm plan
that outlines the farm’s mission and objectives comes in.
A bird’s eye view of the operation can help you address all components and how they connect, from
the strengths and weaknesses of family members, to taking stock of assets and investments, to
creating a retirement and succession plan. Having a comprehensive plan in place will help guide the
farm when the unexpected occurs.
Some find that a SWOT analysis can help facilitate the process. The SWOT approach outlines
Strengths, Weaknesses, Opportunities and Threats to the farming operation, as it increases
communication amongst family and other members of the business team.
Managing Labor Resources
Managing agricultural workers can be one of the biggest challenges for today’s farm operators.
Near-record low unemployment in many areas of the country increases labor costs, while labor and
immigration laws can inhibit the flexibility a farm needs to operate efficiently. As farms grow
larger, more hired labor – often skilled labor – is needed, adding attention to recruitment and
retention to the mix.
Meeting a farm’s labor needs begins with hiring the right person. The process starts with assessing
where the business is headed and the best path to get there. Survey your needs, and what employee
traits will be beneficial, then look at what you are willing to pay. While farm workers are looking
for a paycheck, the number one reason they stay, according to the experts, is job satisfaction.
Periodic assessments that involve healthy discussions about job expectations and challenges will
help to reduce turnover and keep the operation running smoothly.
It May Be Beneficial to Diversify
Diversification can be key to the survival of today’s farming operation. Existing farms can have an
advantage in niche markets. Often it’s a matter of making a small change in production or
marketing strategies. Sometimes it involves identifying a creative local market or adapting
agriculture business ideas picked up from other farmers.
Like any farming operation, having a successful agriculture side business is dependent on producing
a consistent quality product.
Launching an ag side business requires research. There are any number of crops that can fit into an
existing operation, it’s a matter of determining which one is right for you. Options range from non-
GMO and heirloom varieties of traditional crops, to vegetables and crops like cereal rye that can
also serve as a cover crop to prevent erosion during winter months.
What Is the Cost of Farming?
Farming takes money. Lots of money. For new farmers obtaining adequate working capital can be
one of their greatest obstacles. Experts estimate entering into a Midwest grain farming business
with no family backing could require upwards of $5 million. If that beginning farmer chooses to get
a four-year college degree, add another $20,000 to $120,000.
There’s equipment, buildings, and planting inputs. And don’t forget land. Even a combination of
owned and rented land at today’s prices quickly reaches an astronomical number.
Maintaining Sufficient Working Capital
Farm capital needs go beyond start-up expenses. Farmers must be able to weather drought and
market fluctuations as they work through day-to-day and year-to-year operations.
Available credit is tightening, with ag lenders increasing scrutiny of farm balance sheets and their
own lending policies.
Once capital is exhausted, farmers can quickly find themselves in a tight spot with their banker.
Sometimes an outside source is needed to take a fresh look at the farm’s situation. Using expertise,
financial software, and face-to-face consultation, creative solutions can be found to ease the crisis.
The most important aspect can often be identifying problems early, and in all farming enterprises,
from the traditional to the experimental, farmers need to know the costs of production, overhead,
and family living expenses, and plan accordingly.
With a solid business plan and an open mind to new opportunity and problem solving, farm
operators can weather the storms of a volatile ag industry, allowing multiple generations to enjoy
rural life and the satisfaction that comes from feeding the world and a job well done.
Activity 1-2
1. Discuss the importance of entrepreneurship, and answer the following questions.
a. Define entrepreneurship
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b. Describe the impact of entrepreneurship in the economy and the development of agriculture
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c. What are the role of a farmer as an entrepreneur?
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d. What are the different businesses you can have from agriculture industry
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Self – Reflect:
1. It is necessary to know the concept in farming that engage in business? Why? Write your answer
on the space provided below.
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Prepared by: Ramil B. Entana Jr.
Lesson 3:
Establishing Enterprise/Business
1. Do you agree with Tarun Sony’s decision to start his poultry farm in this manner? Give reasons
for your answer.
2. What would you recommend other people like Tarun Sony interested in starting a poultry farm?
Here are some inputs that will help you answer the above questions:
a. To open a poultry farm, one should have enough space to keep the well- ventilated cage racks.
b. One should obtain adequate training in the field of poultry farming to be able to identify and
select healthy chicks from the sick ones. He or she should also make provisions for hiring or
purchasing an incubator.
c. There should be easy availability of a Veterinary Doctor near the poultry farm. Sufficient funds
should be available to buy checks and hens. Else it should be possible to seek financial assistance
from external sources including family members, relatives, friends, and financial institutions.
d. The marketing facilities should be conducive for the products.
Akshita Arora was a good tailor. She stitched clothes for her family and friends. She decided to
open a boutique, as a SEU. She took a room on rent near her apartment in Patpaprganj (Delhi) and
shifted all her tailoring material and her machine to it. She started receiving orders. In the beginning
she was satisfied with her work slowly her clients stopped coming to her as she had been cutting out
clothes in the same design. Because she lacked creativity and never felt, the need to upgrade herself
of the new trends in fashion. Added to these is her simple sewing machine. Her business has come
almost to closure.
Give you views about the following issues:
1. Where did Akshita go wrong? Discuss.
2. As Akshita did not try to upgrade her skills in dress designing in order to keep with the latest
trends. What should she do now? Suggest three ways for reviving her SEU.
As a hint for you, following are some of the ways that can help Akshita at her SEU:
a. She should go in for a short-term course in Dress Designing.
b. She should seek financial assistance for buying a latest model of sewing machine with lots of
attachments.
c. She should do some publicity for her boutique in order to get more clients.
Suggest Akshita some ways of publicity to gain popularity for her boutique.
Self – Reflect:
It is necessary to know about business and entrepreneurship in farming? Why? Write your answer
on the space provided below.
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Prepared by: RAMIL B. ENTANA Jr.
Lesson 4:
Planning a business
Business planning
Effective business planning can be the key to your success. A business plan can help you secure
finance, priorities your efforts and evaluate opportunities. It may initially seem like a lot of work;
however, a well prepared business plan can save you time and money in the long run.
What should a business plan include?
There are no rules about what your plan should cover or the level of detail. In general, plans need to
include information regarding:
business profile
vision, mission and goals
market research
operational strategy
products and/or services
marketing plan
financial strategy.
Before starting your business plan
You may want to consider the following key questions to help determine if you are ready to
start writing your business plan.
Have you thoroughly refined your business idea so you have a good understanding of how
your business will operate?
Have you researched your business concept to determine if there is a need for it in the
marketplace?
Have you completed a feasibility study to determine expected level of success?
Do you have the money required to start and grow the business?
Are you prepared to invest significant time into the business to get it up and running?
How often should I review my business plan?
Business planning is an ongoing activity. Review plans regularly and update whenever your
circumstances change.
Writing a business plan
Business plan is the backbone of your business. Every business should have a plan which should be
updated periodically to help you stay on track to success. In this audiobook, I show you a simple
and easy to follow the process of creating your own business plan for any business. You don’t need
to be a writer or a business major to be able to draft a great business plan, it is not your proficiently
in English language, instead, it is all about laying out a simple to understand plan for the future of
your business and how you want to navigate your business forward to prosperity. Here are the three
most common excuses I hear from entrepreneurs about not creating their own business plan:
I am not good at writing
I don’t know what to say in the plan
I am not business savvy enough to write one
Five biggest myths about the business plan:
It is a complicated document
Only a seasoned business writer can write a good business plan
No one reads it, but you have to one to get a loan
A good business plan needs to be 20-30 page long
I don’t need a loan to start my business, so I don’t need a business plan
As I am sure you have guessed it, all of them are false.
In this audiobook, I show you the baby steps to get started on the right foot.
Table of content:
What is a Business Plan?
How Critical is a Business plan for your Business?
5 Reasons you should have a Business Plan
What and How do I write one
9 Essential components of a great Business Plan
Two Best Practices of Business Plan Writing
Lean vs. Traditional Business Plan
Example of a Lean Business Plan
Step by Step instructions to Write a Traditional Business Plan
You need to include every major and minor detail in your plan; I'll show you (with
examples), items like:
Cover page
Executive summary
Company Description
Aspects of Service or Product
Problems you are trying to resolve
Your Competitive Landscape
Your Competitive Edge
All 4 Stages of Product Life Cycle (PLC)
Market Analysis
Evaluation of the Competition
Marketing & Advertising
Management Team
Operating Plan
Financial Plan (Income statement, Cash Flow, Balance Sheet & Break-Even Point)
Request for Funding
Activity 4
Discussion
1. Describe the importance in business planning
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2. Describe the process of business planning
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Lesson 5
The word "capitalization" can have many meanings in small business. It's used in accounting to
describe the cost of equipment that's written off as depreciation over time. It also describes the
conversion of retained earnings into capital and the conversion of an operating lease into a capital
lease.
In this case, though, capitalization refers to generating the money that allows a business to open its
doors. It's also called funding, backing, capital investment, and owner's stake.
How you capitalize your start-up can have long-term effects on your company’s success.
Funding start-up expenses, inventory, and operations is a challenge for many business owners. It's
important to understand and explore the options available to entrepreneurs, along with each
method's risks and rewards.
Capitalizing Your Startup
Capitalization is the initial investment or seed money for a start-up, and it's usually the investment
that the business owner and any other investors make in the firm. Combined with operating cash
flows, it enables you to start, continue operations and grow the firm by:
Paying for assets such as equipment, vehicles, and real estate
Funding growth by purchasing inventory, hiring employees, financing receivables, and more
Providing reserves for the inevitable rainy days
Capitalization can include both equity and debt, although companies typically prefer to keep debt to
a minimum.
Activity 5
Discussion
1. Define importance of a capital in establishment of an enterprise
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2. What are funding in starting a business.
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3. What are different of equity and debt funding
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4. Why it is important to select a team of expert in your enterprise?
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Self – Reflect:
It is necessary to have a money to start a business? Why? Write your answer on the space provided
below.
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Prepared by: RAMIL B. ENTANA Jr.
Lesson 6
Feasibility Study
IMPORTANT
When doing a feasibility study, it’s always good to have a contingency plan that you also test to
make sure it’s a viable alternative in case the first plan fails.
KEY TAKEAWAYS
A feasibility study assesses the practicality of a proposed plan or project.
A company may conduct a feasibility study if it's considering launching a new business or
adopting a new product line.
It's a good idea to have a contingency plan in case of unforeseeable circumstances, or if the
original project is not feasible.
Self –check
1. Student will group themselves, and will make a feasibility study and present to the class.
Prepared by: RAMIL B. ENTANA Jr.
Lesson 7
Government’s Requirement for Enterprise
Corporations may be classified as either stock or nonstock corporations. Stock corporations have
capital stock divided into shares of stock, which may be issued to the stockholders. Stock
corporations are allowed to distribute dividends to the stockholders on the basis of the number of
shares of stock owned by them. Nonstock corporations do not have capital stock divided into
shares of stock and are not allowed to distribute dividends to the members
A stock corporation is the appropriate type of corporation for the purpose of operating a business.
B. Obtain a Mayor’s or Business Permit
All businesses are required to secure a mayor’s permit or business permit from the local
government of the city or municipality where the business is located.
Different cities and municipalities have different registration procedures and requirements. The
following are the general requirements for securing a permit for a new business:
Application forms
1. DTI registration or SEC registration, whichever is applicable
2. Lease contract or title covering the property where the business is located, whichever is
applicable
3. Locational or zoning clearance
4. Building permit and occupancy permit
5. Public liability insurance
6. Barangay clearance
7. Fire safety certificate
Other requirements specific to the type of business to be carried out
For the specific requirements, one needs to visit the city or municipal hall of the city or municipality
where the business will be established.
C. Register with the Bureau of Internal Revenue (BIR)
All businesses have to register with the BIR before the commencement of operation for taxation
purposes.
The registration process involves obtaining and registering a tax identification number (TIN),
obtaining BIR-registered official receipts and invoices, registering the business’s books of accounts,
and paying the applicable fees.
The registration must be done at the Revenue District Office (RDO) of the BIR, which covers the
registered address of the business.
For the specific requirements for BIR registration, one needs to visit the RDO that covers the
registered address of the business.
D. Register with the Social Security System (SSS)
All businesses that have employees must be registered with the SSS. The registered employer will
be assigned an employer number, which will be used as reference for the remittance of monthly
contributions, composed of the employee’s contribution and the employer’s share.
SSS coverage is compulsory for all employees not over sixty years of age and their employers.7
An employer is any person who carries on in the Philippines any trade, business, industry,
undertaking, or activity of any kind and uses the services of another person who is under his or its
orders as regards the employment. Meanwhile, an employee is any person who performs services
for an employer in which either mental or physical efforts or both are used and who receives
compensation for such services, where there is an employer‐employee relationship.8
The SSS provides replacement income for employees in times of disability, sickness, maternity, and
old age. It also provides assistance during death and for funeral expenses.
E. Register with the Philippine Health Insurance Corporation (PhilHealth)
All employers are required to register themselves and their employees with PhilHealth, the
government health-care system. Upon registration, an employer shall be issued an employer
number.
Under the PhilHealth system, the monthly contribution is divided equally between the employer and
the employee. It is deducted and withheld automatically by the employer from the employee’s
salary then remitted to PhilHealth.
F. Register with the Home Development Mutual Fund (Pag-IBIG Fund)
All employees who are or ought to be covered by the SSS are also covered by mandatory
membership in the Pag-IBIG Fund.10 The Pag-IBIG Fund provides various types of housing loans to
employees.
Members make their contributions to the Pag-IBIG Fund through salary deduction. The employer
has the responsibility to deduct the contribution from the employee’s salary. Together with the
employer’s share of the contribution, the employee contribution is remitted to the Pag-IBIG Fund
on a monthly basis.
G. Importance of Securing the Legal Requirements
The above legal requirements are only the essential requirements for starting a business in the
Philippines. There may be other special permits, clearances, or registrations from or with other
government agencies that may be necessary, depending on the kind of business and projects a
business owner plans to engage in.
It is very important to secure these essential legal requirements. The consequences of operating a
business without the said legal requirements range from the closure of business, to the imposition of
monetary fines, and finally, to imprisonment.
Local government units in different cities and municipalities have different penalties for businesses
operating without the required mayor’s or business permit, such as surcharge and interest on the
amount of fees due. However, one common penalty that may be imposed is the closure of the
business. Confiscation of the business property and assets may also be done.
As for failing to register a business with the BIR, the said violation is penalized by a fine ranging
from P5,000 to P20,000, imprisonment of six months to two years. There is also a compromise
penalty of P2,000 to P20,000, depending on whether the business is located in a city or in a
municipality.11
For failing or refusing to register the employees or to deduct contributions from the employees’
compensation and remit the same to the SSS, the penalty is either a fine (ranging from P5,000 to
P20,000) or imprisonment for six years to twelve years.12
Any employer who fails or refuses to register employees with PhilHealth or to deduct contributions
from the employees’ compensation or remit that same amount to PhilHealth is penalized with a fine
of P5,000, multiplied by the total number of employees of the business.13
On the other hand, any employer who fails or refuses to register employees with the Pag-IBIG Fund
or to collect or remit the required contributions is penalized either with a fine of not less than but
not more than twice the amount involved, or imprisonment of not more than six years. The
employer may be both fined and imprisoned, depending on the discretion of the court.
Activity 7
Discuss the importance of Government’s Requirement for enterprise, and answer the following
questions.
1. Describe the government requirements for a business
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2. Enumerate and describe the different requirement imposed by the government.
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3. What are the laws and offices governing agriculture based enterprise?
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Self – Reflect:
It is necessary to know the importance of those requirement from the government? Why? Write
your answer on the space provided below.
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Prepared by: RAMIL B. ENTANA Jr.
Lesson 8
The 4P’s of Business
Activity 8-9
Discuss importance of The 4P’s of Business, and Problem solving and decision making for business
establishment, and answer the following questions.
1. Define the importance of 4P’s of business
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2. Illustrate and explain the 4P’s: product, price, place, and promotion?
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3. What are the common problem in an enterprise business?
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4. Enumerate the risk factors affecting enterprise
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Self – Reflect:
It is necessary to learn and gain skill in problem solving and decision making in business? Why?
Write your answer on the space provided below.
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Prepared by: RAMIL B. ENTANA Jr.
Lesson 10
Structure and Licensing
Types of Business Organizational Structures
Large or small, every organization should operate with a defined organizational structure. A well
thought out and strategic business configuration clarifies reporting relationships and supports good
communication – resulting in efficient and effective work process flow.
The board and senior leadership should be the group who determines the type of organizational
structure that would best support the internal operations, how work is carried out and the chain-of-
command.
Determining the best structure is done by answering the questions:
What are the functional groupings of work processes?
Are there natural groupings of teams, work groups or units?
Senior leadership looks at all functions and determines how they would like work activities to be
organized and carried out. This process also identifies natural reporting relationships and chain-of-
command. Reporting relationships can be both vertical as well as horizontal.
6 Common Business Organizational Structures
1. Hierarchical Organizational Structure
Organizations that use a traditional hierarchical structure rely on a vertical chain of command as the
prime method of organizing employees and their responsibilities. Military, government, and other
very large organizations use a hierarchy to determine the level of control employees have over their
work as well as their rank relative to others.
Hierarchical structures typically feature multiple layers of management and are therefore prone to
bureaucracy and the creation of silos that prevent cross-team collaboration.
2. Matrix Organizational Structure
A matrix structure provides for reporting levels both horizontally as well as
vertically. Employees may be part of a functional group (i.e. engineer) but may serve on a team that
supports new product development (i.e. new album). This kind of structure may have members of
different groups working together to develop a new product line.
For example, a recording engineer who works for a music publisher, may have engineers who
report to him but may also use his expertise and work with teams to develop new music albums.
The advantage of a matrix organizational structure is that employees have responsibility not only
for their department but for organizational projects. A challenge with this type of structure presents
itself when employees are given direction from two different managers and they need to prioritize
their work responsibilities.
3. Functional Organizational Structure
Functional organizational structures are the most common. A structure of this type groups
individuals by specific functions performed. Common departments such as human resources,
accounting and purchasing are organized by separating each of these areas and managing them
independently of the others.
For example, managers of different functional areas all report up to one director or vice president
who has responsibility for all of the operational areas.
The advantage of this type of structure is that functions are separated by expertise but the challenges
comes in when different functional areas turn into silos that focus only on their area of
responsibility and don’t support the function of other departments.
4. Product Organizational Structure
Another common structure is to be organized by a specific product type. Each product group falls
within the reporting structure of an executive and that person oversees everything related to that
particular product line.
For example, an executive over Kraft products would be responsible for every product under that
label – dressings, meats, sauces, etc.
The advantage of this type of structure is that it organizes products by category but can create
completely separate processes from other product lines within the organization.
5. Customer Organizational Structure
Certain industries will organize by customer type. This is done in an effort to ensure
specific customer expectations are met by a customized service approach.
An example of this would be in healthcare. A patient seen as an outpatient has very different needs
than those of patients who spend time in the hospital as inpatients. A customer centered structure
creates customized care for those patients.
The advantage of this type of structure is that it specializes in the needs of each customer group but
can ignore the needs of different customer types.
6. Geographic Organizational Structure
For organizations that cover a span of geographic regions, it sometimes makes sense to organize by
region. This is done to better support logistical demands and differences in geographic customer
needs.
Typically, a structure that is organized by geographical regions reports up to a central oversight
person. You see this type of structure in companies that go beyond a city or state limit and may
have customers all across the country or in multiple states.
Why would a company look for products it can produce under license?
In today's world of rapid technological change, new technologies are the key to economic growth.
Today, many products have very short life cycles and are readily replaced in the marketplace by
new technology. If a company wants to survive, it needs to continually add new products to replace
declining products.
Also, a company may want to grow and diversify by expanding its product line to take up excess
manufacturing or marketing capacity, level out seasonal highs and lows, or simply add to
profitability with a proven product. Companies may not have the internal skills, time, or money to
develop their own new products, so obtaining a proven product quickly through licensing may be
very attractive.
What are the advantages of licensing?
You get access to the experience and know-how of the company that developed the product.
This company may be much larger than yours, with development capabilities that you
cannot afford.
You get to break into a new market with this new product, but with the benefit of the
experience gained in another market.
o it costs less than buying an entire company;
o you don't pay for expensive and time consuming research and development;
o you don't pay development costs up front; you pay royalties when you start making
sales; and
o you won't have large losses if the product doesn't become successful in your market
area.
It makes competition easier if you're a small company with limited resources. You minimize your
costs and risks:
What are the disadvantages of licensing?
The license agreement is normally for a considerable period of time and there may be an
annual minimum royalty required.
New technology may become available making the licensed opportunity obsolete.
The agreement may force the licensee to accept restrictions on its marketing.
The licensee may lose the capacity to develop its own technology internally.
What does a typical licensing agreement cover?
Subject Matter of the Agreement—may be (1) patent, (2) copyright, (3) trademark, (4)
industrial design, (5) trade secret (know-how, technology, experience, etc.)
Granting of Rights—defines what licensor is transferring to licensee
Licensor's Obligation—sets out how transfer is to take place in terms of assistance, support,
training and co-operation
Licensee's Obligation—sets out financial requirements, guarantees of licensee, secrecy,
costs, etc.
License Fee—fee paid to licensor on signing agreement
Royalty—ongoing share of proceeds paid to licensor for the rights. May be a lump sum, or
percentage of proceeds or amount per unit sold, etc., usually a minimum royalty is required.
Term—how long the agreement is to last
Designated Area and Exclusivity—define manufacturing and marketing area of license
Termination—describes rights of both licensor and licensee to terminate agreement
Guarantees—licensor will normally not guarantee the results of using the rights granted. The
licensee may be required to provide warranties, public liabilities, etc.
How does a company search and find products that may be available for licensing?
Steps to take:
Prepare a profile of your company
name of contact person and title;
reason (i.e. diversification, complement present products, efficiency);
facilities for manufacturing/marketing;
present products/services;
marketing area presently serviced;
sales volume;
description of search requirements (i.e. product/process, etc.);
markets desired for licensed opportunity with special note if different from markets
normally being serviced; and
exclusivity, protection requirements desired.
Search sources
There are a large number of sources that may be used in searching for products/processes, etc.,
under license that can be contacted:
licensing consultants with clients offering opportunities;
international licensing exhibitions;
publications offering licensing opportunities by subscription;
Canadian consulates in foreign countries;
provincial trade offices in foreign countries;
federal/provincial/state agencies in foreign countries;
trade directories of manufacturers in foreign countries;
Chambers of Commerce in foreign countries;
banks with international branches;
universities with research facilities;
research and development companies;
trade associations;
trade publications; and
import replacement.
Providing a profile of your company and its search requirements to any or all of the foregoing
would result in you receiving names and addresses of prospective licensors for your direct contact.
When contacting prospective licensors, you should enclose your company profile and request
assurance that they are prepared to license.
It would be important to ask as well if they have licensed others, and if so, request that they provide
the names, addresses, etc., and permission to contact.
Determine feasibility of opportunities found
Licensor should provide licensee sufficient information to determine feasibility of the
opportunity in the proposed area.
Licensor should provide: product brochure, bill of materials and specifications, labour and
time, how long marketed and growth, other licensees (where located and right to contact),
benefits over competition, estimated total market, warranties, marketing, training provided,
financial terms, etc.
Prospective licensee does a feasibility study based on his area and the market he will have.
Licensor may require the potential licensee to sign a Confidential Disclosure Agreement
before providing a full package of information. If negotiation is lengthy the licensor may
request a letter of intent and some partial payment for keeping the opportunity available for
a period of time until licensee determines feasibility.
Negotiating a license agreement
Usually a licensing agreement will be provided by the licensor once it has established the
licensee is serious with regard to the opportunity. The terms of the agreement are negotiable.
Using the information obtained from your feasibility study and considering the financial
requirements of the licensing agreement, you should be positive the licensing opportunity
will provide an acceptable profit and return. Minimum annual royalties should be carefully
studied to ensure they can be reasonably met.
A license opportunity from an inventor, if one is the first licensee should be very reasonable,
as the inventor is looking for credibility, which will be established by the first licensee.
What is the procedure if you or your company has a product to license to others?
You've invented something, it has received a positive evaluation, and has a patent pending. Or
maybe your company doesn't have the capital or expertise to manufacture and market its product to
a global market. Inventors often find it is better to license their technology rather than try to
manufacture and market it themselves. Similarly, licensing may be the only practical way for a
company to maximize the potential for its existing products.
Licensing companies in other areas of Canada or in other countries expands your potential while
minimizing your risk by using companies that have the necessary manufacturing capability and
marketing networks already in place.
Licensing can be done by a single company, however if this is not possible, an alternative is to
consider a multi-prong approach to your licensing with several component parts being done by
different manufactures, final assembly by another, and possibly distribution by yet another. This
may divide up the risk if the magnitude of the project is perceived too large by any one licensee.
Licensing out of a product, process, technology, etc., will follow much the same procedures as
licensing in or searching for opportunities. You will need to prepare a formal presentation to explain
the functionality and marketability of the concept containing the following:
letter of introduction;
pictures of the product;
product description;
manufacturing information;
product variations;
product benefits;
market research results;
objectives for your project; and
pricing breakdown.
Your presentation should be sent to the same sources listed previously in this handout (see the
previous heading Search sources), and you would request that names and addresses of likely
licensees be provided to you.
As a licensor, you will be expected to provide the legal agreement that will ensure both parties are
fully aware of their respective rights and responsibilities, over and above simply determining
royalties. Good legal advice is usually required to negotiate such things as:
exclusive rights to the invention;
territories allocated;
what exactly is being licensed (technology transfer, engineering specs, use of trademark);
who pays for obtaining patents in licensed territories;
are future improvements to the product included under the license;
what resources are available if the licensee is late on payments;
can either party transfer rights under the agreement to another party;
who bears liability resulting from injuries sustained from the product; and
what are termination provisions of the agreement?
Determining an acceptable royalty rate for a product is difficult, as there is no quick-fix percentage
that can be applied as a general measure. Although rates ranging from 3% to 8% of net sales are
common, each licensing agreement is unique and the only consensus that matters with respect to
royalty rates is the one that occurs between the licensor and the licensee as a result of negotiations.
Several factors that may influence the potential royalty rate of a licensed product include:
if the product is already patented;
is the product "market ready"; and
does the licensor have a track record of successful products?
If you are an inventor and wish to approach a large company with your invention, you may find that
they have very specific policies on how they will consider unsolicited proposals. Your first response
from them will usually be to spell out the terms and conditions of their corporate policy on
submissions.
Activity 10
Discuss the importance of Structure and Licensing, and answer the following questions.
1. Describe the importance of structural organization in a business.
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2. Describe the legal aspect in business.
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3. Why it is business licensing and permit are important?
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4. Describe the different organization structure in a business?
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Self – Reflect:
It is necessary to have a proper requirement in applying a business permit and licensing? Why?
Write your answer on the space provided below.
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Prepared by: RAMIL B. ENTANA Jr.
Lesson 11
Preparing a Business plan and Marketing Plan
A marketing plan helps you promote products and services in your business that meet the needs of
your target market. It requires research, time and commitment, but is a very valuable process that
can greatly contribute to your business success.
Writing and researching for your marketing plan gives you the chance to:
1. Identify your target market and understand how your product or service meets their needs.
2. Identify your competitors and what your target customers think about your competitors'
strengths and weaknesses.
3. Position your brand, products and services so that your target market sees your business as
better than, or different from, the competition.
4. Set specific, measurable goals and time frames for your marketing activities.
5. Map out a strategy to reach your target audience, including the messages, channels and tools
you will use.
1. Look at your industry structure
Find out about your industry, including industry associations, statistics and benchmarks to help you
understand how your business will run compared to others in the industry.
Consider the following when researching your industry:
What size is the industry?
Is the industry growing or shrinking?
What factors might influence how the industry does?
Does the industry have a strong or weak presence domestically or overseas?
Where does the industry make most of its profit?
Who are the leading businesses in the industry?
What is the size of the market that these leading businesses operate in?
2. Conduct market research
Carry out market research to gather and organize information about your target market, consumer
needs and understand where your business fits within the market.
To work out your market and business positioning, you may need to know:
Who your target customers are?
What they’re interested in?
What their problems are?
What needs do your target customers have?
How do your competitors meet the needs of your target market?
How can you do it better?
There are two market research methods you can apply. These include:
Primary research - new research you can collect first-hand through surveys, interviews and
by talking directly to the customer.
Secondary research - publicly available information that has already been gathered, such as
research reports, government statistics and trade publications.
3. Define your market and customer profiles
Your target market is a group of customers that you plan to sell your products or services to. Your
target audience are the customers most likely to buy your products or services.
To determine your market segments you need to determine the needs of each. For example, was the
need for you product or service already there? Are there different products or services that fulfil the
same need? Will potential customers have a need for your product or service over others?
By evaluating each segment of your target market, you can determine whether there are enough
customers to sell your product or service to. It also ensures you don't waste your resources on
market segments that won't buy your products.
You can segment your ideal customers into groups sharing the same characteristics such as gender,
location, income, family size, preferred media channels and likes and dislikes. You can then tailor
your marketing strategies to suit your target customer segments.
4. Conduct a SWOT analysis
Identify your business's internal strengths and weaknesses, and external opportunities and threats
(SWOT). They can have an impact on your business.
Developing a SWOT analysis can help you analyze where your business and products fit within the
market and your unique selling position. It can also help you discover how your business can
improve, what you excel at and what practices other businesses are using.
Strengths - What does your business do well? What do you do better than your competition?
Weaknesses - What does your business need to improve to stay competitive? What does
your competitor do better than you? What's holding your business back?
Opportunities - What market trends could lead to increased sales? What can you use to your
businesses advantage?
Threats - what are the advantages competitors have over your business? What could harm
your business?
5. Study the competition
Who are your competitors? By analyzing your competition you can find out what your competitors
are doing, how you compare and what potential threat they present to your business.
You can identify your competitors from two main groups:
Direct competitors – businesses that offer the same products or services as you.
Indirect competitors – businesses that sell products or services that are different but may
satisfy the same consumer need.
For example, a fish and chip shop competes indirectly with a pizza shop but directly with another
fish and chip shop.
Once you have identified who your competitors are determine their profile:
What products or services do they sell?
Do they offer a similar product or service?
What do they offer their customers?
How do they engage with their customers?
Where are they located?
How competitive are they?
How much market share do they have?
What type of media channels do they use to market their products or services?
What are their strengths and weaknesses?
The more you know about your competitors the better you'll be at identifying where you fit in the
market and the potential opportunities available for your business.
6. Set your goals and objectives
Once you're clear about your business and its positioning, you can start thinking about what you
want to achieve.
First, think long-term and figure out your main business goals, whether it's the size of your
business, expansion plans or profit figures.
Then, figure out what your immediate objectives are, whether it's to establish your business in the
market or to increase sales or customers.
7. Outline your marketing strategies
Once you know what you want, start analysing your short-term business objectives and try and
figure out what marketing activity, process or price will help you achieve your objectives.
When choosing marketing activities, try and choose activities that suit your business and your
customers. For example, it's not a good idea choosing newspaper advertising if your customers are
primarily young adults who might not necessarily read the paper.
It's a good idea to choose multiple activities that complement each other, to help you get your
message across. For example, if you're trying to establish a new product in the market, you may
choose to advertise on the local radio, as well as setting up social media channels and introduce a
low-cost pricing strategy for first-time buyers. When used together, these strategies start to
complement each other and help you reach a broader market.
8. Set your marketing budget
Knowing how much you have to spend on marketing and how to spend it is critical to the success of
your business. A marketing budget will ensure you accurately calculate your marketing campaign
or advertising.
When developing your marketing budget, make sure you're only spending money on the
requirements of your current marketing goals. Advertising and promotion can be expensive. Make
sure to pick options that will give you the best bang for your buck, while still reaching your target
customers.
9. Keep your marketing plan up-to-date
Many factors can impact your marketing results and it’s important you’re aware of them. Analyzing
your results and keeping up to date with new marketing trends is important in keeping your
marketing plan up to date and reaching your business goals. Remember your marketing plan is a
living guide that you should tweak and change as your business and market grow and change.
Activity 11
Discuss the importance of Preparing a Business plan and Marketing Plan, and answer the following
questions.
1. Describe the parts in business plan
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2. How to make a business plan?
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3. What the strategy in carrying a good marketing
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4. Why it is important to have a good customer service care.
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Self – check:
1. Student will make their own business plan and present to the class.
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Prepared by: RAMIL B. ENTANA Jr.
Lesson 12
Financial Management for Enterprise
The following link is to a variety of links about controls to prevent intentional subversion of the
financial management system.
Financial Analysis
Financial analysis can tell you a lot about how your business is doing. Without this analysis, you
may end up staring at a bunch of numbers on budgets, cash flow projections and profit and loss
statements. You should set aside at least a few hours every month to do financial analysis. Analysis
includes cash flow analysis and budget deviation analysis mentioned above. Analysis also includes
balance sheet analysis and income statement analysis. There are some techniques and tools to help
in financial analysis, for example, profit analysis, break-even analysis and ratios analysis that can
substantially help to simplify and streamline financial analysis. How you carry out the analysis
depends on the nature and needs of you and your business. The following links will help you get a
sense for the "territory" of financial analysis.
Profit Analysis
There are a variety of ways to help determine profitability of your business.
The break-even analysis uses information from the income statement and cash flow statements to
compute how much sales much be accomplished in order to pay for all of your fixed and variable
expenses. Fixed expenses are expenses that you'd have regardless of the level of sales of products or
services (eg, sales, rent, insurance, maintenance, etc.). Variable expenses are incurred according to
the level of sales of products or services (eg, sales commissions, sales tax, freight to ship products,
etc.). Break-even analysis can help you when projecting when you'll make a profit, deciding how
much to charge for a product, setting a sales goal, etc.
How to Do a Breakeven Analysis
Break-even Point
How to Perform a Break-Even Analysis
Ratios
There are a variety of ratios that can be used to help determine the current and future condition of a
business. The following links provide explanation and procedures for using those ratios. The ratios
are produced from numbers on the financial statements. Note that the usefulness of ratios often are
from comparing ratios from different time periods in the same business or from industry standards
for a type of business, e.g., manufacturing, wholesale, service, etc.
Overview of major types of ratios and how they're computed
Financial Ratio Analysis (Definition)
Financial Ratios (different types)
Lesson 13-15
Major Areas in Enterprise Management
Entrepreneurship and Entrepreneurs
Entrepreneurs; Facing sales and risk
Breaking down the different types of business management can be tricky, but determining the key
characteristics of each is a great way...
Business management can't be boiled down to one department, one aspect, or one person. Breaking
down the different types of business management can be tricky, but separating and determining the
key characteristics of each is a great place to start. While some fields of management overlap, There
are eight sectors of business management, each as equally important as the others: financial
management, marketing management, human resource management, strategic management,
production management, operations management, service management and information technology
management.
Financial management
Financial management, the most important part of business management, in the corporate world is
about finding a healthy balance between profit and risk so that even with a setback, the business is
profitable in the long-term. This type of business management involves planning, directing, and
coordination between accounting, investing, banking, insurance, securities, and other financial
activities of a business. Financial planning, control and decision making are the three key elements
of financial management. Short-term financial management is often referred to as "working capital
management" and relates to cash-, inventory- and debtors management. Both the assessment and
technique of financial decisions fall under this type of business management.
Marketing Management
The business discipline focused on the practical application of marketing techniques and the
management of a company's marketing resources and activities is referred to as marketing
management. Whether you're talking about brand management, strategy, or pricing, these are all a
part of marketing management. The four major areas of marketing management are company
analysis, collaborator analysis, competitor analysis and customer analysis. Spending time analyzing
the different aspects of a business is necessary for developing the best branding opportunities and
executing marketing tactics for the best ROI possible. The scope of a business' marketing
management depends on the size of the business and the industry it's a part of. Effective marketing
management will use a company's resources to increase its customer base, improve customer
outlook and feedback, and increase the company's perceived value.
Strategic Management
Strategic management is the application of strategic thinking to the job of leading an organization.
Many of the other branches of business management revolve around strategic management because
the success of a business is often based on the strategies of finance, marketing, operations, etc.
Strategic management focuses on the "big picture" of a business -- where do we want to be and how
can we get there? Perhaps the most chameleon branch of management, the most important element
of strategic management is formulation of the organization's future goals despite external factors
such as regulation, competition, and technology. Strategic management is adaptive, incorporates
competitive strategy, and keeps an organization relevant.
Production Management
The decision making that comes with the manufacturing of products or services is production
management. Production management techniques are used in both manufacturing and service
industries. Machines, methods, materials and money are the "4 M's" of production management
because this type of business management is about converting the raw materials into a finished
product, or service. One of the main focuses of production management is ensuring that production
is efficient -- this includes inventory control and employee training. Inventory control is by far the
most important responsibility of product managers and involves tracking all components of
production from required materials and finished goods to general supplies. Another major focus of a
business's production management team is research and development (R&D) of both the production
process and the product itself. Businesses looking to expand, cut costs, and develop newer and
better products must conduct R&D as a part of their product management.
Operations Management
Operations management involves the responsibility of ensuring that business operations are
efficient, no matter the department. Managing the operations of a business means dealing with a
plethora of departments, strategies, and processes. Operations teams need to consider the
acquisition, development, and utilization of resources that their business needs to deliver the goods
and services that clients want. Similar to other branches of business management, operations
management must work with other departments and branches. Depending on the industry of a
business, operations management can vary, but the end goal is the same: make sure the company
and all aspects of it are running as efficiently as possible.
Service Management
Service management varies completely on the industry and the business, but is essential to a
company's success. Service management is sometimes viewed synonymously with IT service
management, but the two differ in a few different areas. Service management usually incorporates
automated systems along with skilled labor and often provides service development, even if it is not
IT related. Managing and streamlining workflow for the automation or support of human decision
making is only one focus of service management. Service management is what enables a provider to
understand the services that they are providing from both a consumer and provider perspective and
ensure that the services facilitate the outcomes that their clients want to achieve. No matter the
service, managed service providers need to understand and manage the costs and risks involved, as
well as the value and importance of the services to their clients.
IT Management
Managing the technology resources of a business to meet its needs and priorities is referred to as IT
management. IT managers and teams are focused on making sure the technology of a business is
aligned with the strategies set in place. IT configuration, service, and financial management are the
three key elements of IT management as a whole. IT management means meeting business goals
while fulfilling the expectations of customers. Managing IT means focusing on individual
components and the delivery of end-to-end services using the best methods for reducing costs and
improving employee efficiency. IT management incorporates the education and development of
managers who can effectively manage the planning, design, selection, implementation, use and
administration of emerging and converging information and communications technologies.
What Risks Does an Entrepreneur Face?
Most entrepreneurs are risk-takers by nature. Many entrepreneurs risk all that they have when they
decide to launch a business. For entrepreneurs, there is no secure monthly income, and spending
time with family can be a challenge. Here are some of the risks that every entrepreneur and investor
should evaluate and minimize before starting a business.
Financial Risk
An entrepreneur will need funds to launch a business either in the form of loans from investors,
their own savings, or funds from family. The founder will have to put their own "skin in the game."
Any new business should have a financial plan within the overall business plan showing income
projections, how much cash will be required to break-even, and the expected return for investors in
the first five-year timeframe. Failure to accurately plan could mean that the entrepreneur risks
bankruptcy, and investors get nothing.
Strategic Risk
An impressive business plan will appeal to investors. However, we live in a dynamic and fast-paced
world where strategies can become outdated quickly. Changes in the market or the business
environment can mean that a chosen strategy is the wrong one, and a company might struggle to
reach its benchmarks and key performance indicators (KPIs).
Technology Risk
New technologies are constantly emerging, particularly in the era of the Fourth Industrial
Revolution. Some of these changes are characterized as "paradigm shifts" or "disruptive"
technologies. To be competitive, a new company may have to invest heavily in new systems and
processes, which could drastically affect the bottom line.
Market Risk
Many factors can affect the market for a product or service. The ups and downs of the economy and
new market trends pose a risk to new businesses, and a certain product might be popular one year
but not the next. For example, if the economy slumps, people are less inclined to buy luxury
products or nonessentials. If a competitor launches a similar product at a lower price, the competitor
might steal market share. Entrepreneurs should perform a market analysis that assesses market
factors, the demand for a product or service, and customer behavior.
Competitive Risk
An entrepreneur should always be aware of its competitors. If there are no competitors at all, this
could indicate that there is no demand for a product. If there are a few larger competitors, the
market might be saturated, or, the company might struggle to compete. Additionally, entrepreneurs
with new ideas and innovations should protect intellectual property by seeking patents to protect
themselves from competitors.
Reputational Risk
A business's reputation is everything, and this can be particularly so when a new business is
launched and customers have preconceived expectations. If a new company disappoints consumers
in the initial stages, it may never gain traction. Social media plays a huge role in business reputation
and word-of-mouth marketing. One tweet or negative posting from a disgruntled customer can
mean huge losses in revenue. Reputational risk can be managed with a strategy that communicates
product information and builds relationships with consumers and other stakeholders.
Environmental, Political, and Economic Risk
Some things cannot be controlled by a good business plan or the right insurance. Earthquakes,
tornadoes, hurricanes, wars, and recessions are all risks that companies and new entrepreneurs may
face. There may be a strong market for a product in an under-developed country, but these countries
can be unstable and unsafe, or logistics, tax rates, or tariffs might make trade difficult depending on
the political climate at any point in time. Also, some business sectors have historically high failure
rates, and entrepreneurs in these sectors may find it difficult to find investors. These sectors include
food service, retail, and consulting.
Activity 12-15
Discuss the importance of Financial Management for Enterprise, Major Areas in Enterprise
Management, Entrepreneurship and Entrepreneurs, and Entrepreneurs; Facing sales and risk, and
answer the following questions.
1. What is financial management?
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2. Describe the importance of bookkeeping and accounting in financial management.
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3. What are the effective management in enterprise?
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4. What are the effectiveness of entrepreneurship skill to farmers?
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Self – Reflect:
It is necessary to know the risk and problems in establishing a enterprise? Why? Write your
answer on the space provided below.
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Prepared by: RAMIL B. ENTANA Jr.
Lesson 16-18
Entrepreneurship; Record Keeping
Enterprise monitoring
Key Skills in Enterprise Management
Importance of Record Keeping
You might be thinking just how critical is the keeping of records? It is important to keep records for
the following reasons:
Future reference;
Keeping track of business transactions;
Filing of taxes;
Compiling final accounts
In order to fulfil the needs identified above you will need different sets of records. An entrepreneur
should maintain records to meet his or her business requirements. The following are examples of
records that can be maintained:
Credit records
Debtors records
Production records
Cash book
Purchases records
Stock records
Assets records
There are three sets of basic records that should be kept by the owner of a small fruit and vegetable
processing unit: financial records, those that relate to the production of the products and sales
records. The uses of these records are inter-related and are described in more detail in Sections 2.3
and 2.7. In this Section, the format of the records and the likely ways in which information will be
obtained are summarized.
As with all other inputs to a business, keeping records is an investment of time and money and the
benefits must outweigh the costs. There is no point in recording information for its own sake and
records must be used if they are to have any value. This means that the owner or manager must
understand why the information is collected and what it can be used for. Similarly, the time and
effort spent in keeping records must be related to the scale and profitability of the business. While it
is true that some successful entrepreneurs keep all of the information in their head and do not keep
records, no-one else can help run the business during times of illness or absence. Some examples of
the value and costs of keeping records are shown below:
· time spent learning how to keep records or training staff time spent writing them
· cost of materials such as ledgers and pens
· information is written down and therefore potentially available for competitors or authorities to
see
Enterprise Monitoring Explained: How monitoring the enterprise becomes an opportunity for
greater customer satisfaction
The IT layout of any enterprise (on-premises or hosted) consists of everything from off-the-shelf
products to systems that produce custom workloads. It is comprised of a variety of networks,
domain name systems, servers, storage, web components, and applications with various technology
stacks and databases (RDBMS and NoSQL). In addition, IT environments have many
interdependencies among various cross-functional intersection points and interconnections.
Enterprise monitoring is the first step in getting your arms around effectively and efficiently
managing your interconnected IT infrastructure and delivering the best customer satisfaction.
The ideal enterprise monitoring platform
Enterprise monitoring platforms need to listen, gather, alert and co-relate the events and data from
every single mission-critical application and its underlying IT environment. A well-defined
monitoring system will empower you with the ability to dynamically move into any technology or
any architecture type (monolithic applications, micro services, and micro applications) that can
scale on-demand, either on-premises or in the cloud.
Monitoring complexity grows as IT expands to the digital edge
Based on the scope of your specific enterprise’s digital IT domain, applications can multiply across
the globe. Every system and software component that is deployed to form an enterprise IT backbone
must be benchmarked, fine-tuned and deployed in a stable, scalable environment. And, the
complexity of managing enterprise applications increases along with the growth of the business
functionality and distributed components that form a global digital edge.
Managing the growth of an enterprise IT infrastructure and adhering to SLAs is one of the key
responsibilities of enterprise IT teams and drivers of customer satisfaction. Today’s monitoring
tools and products have absorbed so many enterprise use cases from data center, cloud and hybrid
hosting environments, and have grown significantly as a specialty domain in global IT. By
deploying an intelligent enterprise monitoring system, you can get better control over complexity of
multiple interconnected systems and detect & remediate errors to significantly mitigate risks.
Challenges: Enterprise monitoring landscape and systems
Be it cloud, on-premises, or a hybrid IT infrastructure, specific areas must be monitored with baked-
in proactivity to achieve an enterprise-level of resiliency, or what is commonly known as the
“nines.” The nines refer to the level of availability offered as an uptime percentage. For example,
six nines would equate to 2.63 seconds of downtime per month.
The following are descriptions of the required areas of monitoring for you to achieve a high level of
resiliency:
Infrastructure monitoring
Monitoring servers and their operating systems (OS) needs to be proactive according to
well-defined baselines and thresholds for file systems, disks, critical processes, important
log files, and ports and patching which ensure the base bed availability of a hosting
environment.
Network monitoring
The whole enterprise monitoring concept is undermined if it doesn’t include complete
network monitoring and fault reporting for network devices and links. This typically
involves the identification and classification of network devices, IP range, ports, and
configuration of SNMP traps, loading and configuring MIB files, and then configuring the
monitoring rules for alert thresholds.
Storage monitoring
The storage monitoring tool should provide a holistic view of the storage infrastructure that
is updated in near real-time, which helps to accurately predict storage-related errors that
tamper application performance.
Alert thresholds for each of these different monitoring components are based on the metric system
they operate in within their respective areas. Hence, multiple systems are required to monitor each
area. An intelligent monitoring system builds a unified layer that collects, understands, correlates,
alerts and enables the remediation of issues during various transactions.
Defining enterprise application monitoring for an interconnected platform
A flexible enterprise application monitoring system provides integration with and deep insights into
the tools you may already have in place, as well as those you invest in or develop in future. Every
enterprise will need the following features and functionality in creating an application monitoring
system for an interconnected platform:
An open, extensible, and interoperable platform that suits your business needs today or in
the future
End-to-end visibility of the data center, network, storage, servers/OS and applications on-
premises, in the cloud or even on proprietary satellite systems
Platform extensibility to monitor every element of your interconnected enterprise
application
Broad and deep support for multiple technology stacks and vendors, including technologies
such as containers, cloud, hyper-converged networks and SDN, and easy integration with
third-party and SaaS products
Highly configurable thresholds per best practices and escalation metrics and easy to build
dashboards and setup of remediation for recurring issues (e.g., service restarts, scale on
different virtual machines and regions)
Provides higher management via a single-pane dashboard view of the status of all critical
components of the enterprise. The administrative team can access the data across all layers
for easy debugging.
Does not require highly-skilled labor to manage monitoring system, making it more cost-
effective
Activity 16-18
Discussion and explanation
John operated a small scale business which dealt in selling fruits of all varieties, such as
pineapples, oranges, passion fruit, bananas, watermelons, grapes and many others. He received
his supplies directly from the farmers. To ensure good operation of the business he tried very
hard to keep good records. He maintained a supplies book where he recorded all the supplies
from each supplier. In the supplier book he recorded the quantities supplied and the amount of
money the supplies were worth. He also maintained a cash book where he recorded the cash
sales. He also recorded any credit given to his customers on small pieces of paper. He also
recorded all the business expenses in a hard cover book.
John was very happy with the record keeping but one day the pieces of paper on which he
recorded the creditors disappeared and subsequently, he was not able to tell how much he was
owed by his creditors. John found it difficult to reconstruct the credit from his memory. In 2008,
the Kenya Revenue Authority staff visited John’s business and demanded to see John’s records.
John was surprised to hear that he was required to maintain records for inspection by the Kenya
Revenue Authority staff. The KRA staff gave him one month to prepare the records. John did not
know where to begin.
Gather into groups of five and discuss this case. In your journals record:
Self – Reflect:
It is necessary to know the important for farmer to gain managerial skills for agriculture
entrepreneurship? Why? Write your answer on the space provided below.
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Prepared by: RAMIL B. ENTANA Jr.