Cash Sales Refund Process

A. Objective
 To return to the customer the refund from Cash Sales Transaction.

B. Process
Step 1. The AR staff will record the refund.
1. Open Cash Sales Transaction on which the customer wish to refund
2. Click the Refund button.

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3. Fill up all the required field on the cash Refund form.

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 3.1 Account field: Select Customer Refund Clearing – SRDC.

3.2 Item Tab.

3.2.1 Item Subtab: Select the following:
 Sales Return – Interment = for Interment Sales.
 Sales Return – Other = for other sales.

3.2.2 Rate: Enter the amount, net of VAT.

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 3.2.3 Tax Code: Select the following:
*VAT_PH : Purchase/Sales of services - If the related sales is sales of services.
*VAT_PH : Purchase/Sales of goods(other than capital goods) – If the related sales is sales of
goods.
*VAT_PH : Exempt Purchase/Sales – If the related sales is exempt sales.

4. After fill up, click save and print the document.

Forward the document to the immediate supervisor/manager for review.

Step 2: The AP staff will prepare the payment for the customer refund.

1. Create a transaction in the write check module.

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1.1 Expense & Items Tab: Expense.
1.1.1 Account: Select Customer Refund Clearing SRDC.

1.1.2 Amount field: enter the amount to be refunded to the customer.

1.1.2 Tax Code: select Transactions excluded from report.

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1.1.3 On the subsidiary field: Select the customer name for the tax subsidiary and department field will be
“***”.

1.1.4 Select the Revenue by Project and Location for this transaction.

2. After fill up, click save and print the document.Forward the document to the immediate
supervisor/manager for review.