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Sunbelt Search 3 Overview 3 Filtering 3 Indexing rules 3 Scalability 4 Searching 4
Sunbelt Search 3 Overview 3 Filtering 3 Indexing rules 3 Scalability 4 Searching 4

Sunbelt Search

3

Overview

3

Filtering

3

Indexing rules

3

Scalability

4

Searching

4

The query language

4

How to Install

5

Sunbelt Search installed through a separate setup

5

Sunbelt Search installed by the Installation package

6

Enable Sunbelt Search

11

Configure Sunbelt Search

15

How to conduct a fulltext search

16

Sunbelt Exchange Archiver Outlook AddIn fulltext search

16

ArchiveWeb fulltext search

20

Appendix

24

Sunbelt Search basic syntax references

24

24 Sunbelt Search basic syntax references 24 Sunbelt Search for Sunbelt Exchange Archiver 4.2

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Sunbelt Search Sunbelt Search is a fulltext search engine installed with Sunbelt products since v4.0.
Sunbelt Search Sunbelt Search is a fulltext search engine installed with Sunbelt products since v4.0.

Sunbelt Search

Sunbelt Search is a fulltext search engine installed with Sunbelt products since v4.0. It has replaced the old Legacy fulltext of previous versions. The aim of this document is to give a brief overview of Sunbelt Search. It describes its main features and attributes, as well as the installation process.

Overview

Sunbelt Search ensures fast and effective searching through documents of various formats. This is achieved by indexing the content of documents. By indexing the content we understand “extraction” of words contained in the document, their positions and number of occurrences. The engine allows searching for exact words, for words containing specified groups of characters (defined by wildcards), and for phrases (groups of words).

Every indexed document has its owner. Document owners are identified by a unique number called a user token. This user token system allows defining rights ensuring that users can search not only through their own set of documents but also through other users’ documents.

Filtering

During filtering, which is the first step of document processing, we extract text from the document. Filtering supports a wide variety of document formats.

Filtering is done in three steps:

1. Read text from document using filters;

2. The obtained text is then split into words. There is an occurrence counter for each word; the number of occurrences of a word is stored and used later for result ranking.

3. When the list of words is built, each item in this list is stored in an index folder.

To index different types of documents you must have correct iFilters installed. Without an appropriate IFilter, the file contents will not be indexed, and when you search for those contents, you won't find them. The iFilters for Office documents and plain text files are included in the operating system. However, you can download and install additional iFilters e.g. for PDF or RTF documents.

Indexing rules

Words are stored in relation with their parent documents; this means that every word occurs in the index only once. Information about word’s position and occurrence count in the relevant document is expressed by mentioned relation.

the relevant document is expr essed by mentioned relation. Sunbelt Search for Sunbelt Exchange Archiver 4.2

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Scalability The index is stored in the i ndex folder (default location C:\Program Files\Sunbelt\ F
Scalability The index is stored in the i ndex folder (default location C:\Program Files\Sunbelt\ F

Scalability

The index is stored in the index folder (default location C:\Program Files\Sunbelt\ FullText \Index). As the default, a new subfolder is created for every 10 indexed mailboxes.

Searching

Searches within a document are based on a queries describing the searching criteria. A query can consist of exact words, search patterns (wildcards) and phrases. A search query also contains information about the user executing it and the target set of documents to be searched through. For example, the user can search only for their own documents or for all documents which he/she can access.

The syntax is checked first, before execution of the respective query. If checking fails, such a query cannot be executed and an error is reported to the user, describing the mistake. If checking passes through, the respective query is executed. For every indexed word there is a rank of occurrences in a document. The more times the specified word occurs in the document, the higher is the document rank in search results.

The query language

The query language is a combination of strings to be searched for as well as the logical operators AND, OR. The operator AND is not mandatory; if it is not present between two search strings, the query engine searches for documents containing both strings. Sunbelt Search supports also other operators: NOT, “+” and “-“.

Characters

Character

Description

Example

OR

Links two terms and finds a matching document if either of the terms exist in a document. This is equivalent to a union using sets. The symbol || can be used in place of the word OR.

"test data" OR test

searches for documents that contain either "test data" or just "test"

AND

It is the default conjunction operator. This means that if there is no Boolean operator between two terms, the AND operator is used. The AND operator matches documents where both terms exist anywhere in the text of a single document. This is equivalent to an intersection using sets. The symbol && can be used in

"test data" AND "test server"

searches for documents that contain "test data" and "test server"

that contain "test data" and "test server" Sunbelt Search for Sunbelt Exchange Archiver 4.2

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  place of the word AND.   + Requires that the term after the "+"
  place of the word AND.   + Requires that the term after the "+"
 

place of the word AND.

 

+

Requires that the term after the "+" symbol exist somewhere in a the field of a single document

+test data

searches for documents that must contain "test" and may contain "data"

NOT

Excludes documents that contain the term after NOT. This is equivalent to a difference using sets. The symbol ! can be used in place of the word NOT Note: The NOT operator cannot be used with just one term. For example, the following search will return no results: NOT "test server".

"test data" NOT "test server"

searches for documents that contain "test data" but not "test server"

-

Excludes documents that contain the term after the "-" symbol

"test data" -"test server"

searches for documents that contain "test data" but not "test server"

How to Install

Sunbelt Search service is an optional component of various Sunbelt products, including Exchange Archiver and File Archiver. If installed, it allows user to fulltext search through archived emails and documents.

Sunbelt Search can be installed:

By separate fulltext setup or When you run the Installation package for any of the above mentioned Sunbelt products

In this manual, we will lead you through both types of installation – separate setup installation and then Install package installation.

Sunbelt Search installed through a separate setup

The separate setup for fulltext installation (Sunbelt-Fulltext.exe) allows you to install several fulltext search engines. To utilize PAM search, it must be installed, enabled, and configured. In the following lines we will guide you through the Sunbelt Search engine installation and configuration.

the Sunbelt Search engine installation and configuration. Sunbelt Search for Sunbelt Exchange Archiver 4.2

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Run the fulltext separate set up. On the welcome page, click Next . On the
Run the fulltext separate set up. On the welcome page, click Next . On the

Run the fulltext separate setup. On the welcome page, click Next. On the License Agreement page, read the license agreement. If you agree, select the I accept the terms of the license agreement option and click Next to continue.

In the next window, you can check the location where the Sunbelt Search will be installed. The default destination location is C:\Program Files\ Sunbelt\ FullText. You can use the Change button to change the destination directory, if you wish, then click

Next.

Now you can select the fulltext engine which you want to install. To install Sunbelt Search, choose Sunbelt Search (the 3rd option) and click Next. By selecting other options you can install other search engines:

Exalead support – choose this option if you want to use the Exalead search MS Search support – this option is to be selected when you want to use MS Search as a search engine Sunbelt Search index will be stored in the index root folder. The default location of the

index root folder is C:\Program Files \Sunbelt \FullText \Index. Should you wish to

change it, use the Browse button.

NOTE: Make sure that the chosen location has enough space for the index folder (10% - 20% size of the whole archive).

Finally click Install. When the setup finishes, click Finish.

When Sunbelt Search is installed, you can set the user under which the search service will be running: if you click No – local system account will be used; if you click YES – you can choose a domain user.

used; if you click YES – you can choose a domain user. Sunbelt Search installed by

Sunbelt Search installed by the Installation package

Sunbelt Search can be installed when you run the installation package for any of the Sunbelt products. The installation procedure is similar for all products. In this manual we will guide you through Sunbelt Search installation in case of Sunbelt Exchange

Archiver.

Sear ch installation in case of Sunbelt Exchange Archiver . Sunbelt Search for Sunbelt Exchange Archiver

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When running the Installation package for a ny of the Sunbelt products, you can choose
When running the Installation package for a ny of the Sunbelt products, you can choose

When running the Installation package for any of the Sunbelt products, you can choose between two options:

Express installation – Sunbelt Search is installed on one machine automatically with all other components Advanced installation – Administrators can decide which components will be installed on the machine where the setup runs When you wish to install a dedicated Sunbelt Search server, you have to choose the Advanced installation option and install only Sunbelt Search feature.

NOTE: The installation procedure is described step-by-step in the Install Package Guides for respective Sunbelt products. This manual deals only with the installation and deploying of the Sunbelt Search feature (i.e. Advanced installation – only Sunbelt Search feature selected).

Software requirements for Sunbelt Search

1. .Net Framework 2.0

2. Enough space for index folder (10% - 20% size of the whole archive)

3. TCP port for Sunbelt Search

To install Sunbelt Search:

Run the Sunbelt Exchange Archiver self-extracting installation package on the machine where you want to install Sunbelt Search. Make sure you are logged on with a local admin account. As default the package unzips to C:\Sunbelt \Sunbelt Exchange Archiver package but you can use the Browse button to change the directory. Click

Unzip.

the Browse button to change the directory. Click Unzip . When the files unzip, click OK.

When the files unzip, click OK.

the directory. Click Unzip . When the files unzip, click OK. Sunbelt Search for Sunbelt Exchange

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The wizard opens as default on the Installa tion tab where you can choose between
The wizard opens as default on the Installa tion tab where you can choose between

The wizard opens as default on the Installation tab where you can choose between two types of Sunbelt Exchange Archiver installation:

Express installation – all components installed on a single server

If you select Express installation, the whole Sunbelt product will be installed on the machine (including the Sunbelt Search). For detailed information on how to install the product, see the “Full Install Guide.”

IMPORTANT: To use the Sunbelt Search Service, you need to upload and enable the appropriate post-processing plugin. It is done after installation in the Sunbelt Manager console. The plugin can be found in C:\Program Files \ Common Files \ Pam \ Services \ PamPostProcessing \ Plugins (see the section “Enable fulltext search”).

Advanced installation – allows you to select which components you want to install. To install Sunbelt Search feature only, choose this option.

We have selected Advanced installation in the previous dialog. In the next dialog you can choose the installation folder. As the default the product installs in C:\Program Files\Sunbelt. The installation folder can be changed by using the Browse button.

Further select the components you want to install on the local machine. To install Sunbelt Search, check the respective check box.

Click the View EULA links to read the License Agreement. If you agree, check the I accept the terms of license agreement check box. Then you can click Next.

In the Superuser settings window you need to specify an account with a mailbox under which Sunbelt Exchange Archiver will be running. This user is referred to as superuser. You can create a new account or use an existing one. Enter it as ‘domain\user’ or use the Browse button to find the account. In the Search Active Directory pop-up window click Find to display available users or enter its name in the Look for name text box. Select the super-user account from the list. Back in the installation dialog fill in its password and click Next.

If you have chosen to install the Sunbelt Search (see step 4), the Fulltext search settings dialog will be displayed. Choose Sunbelt Search. In the Index folder text box, specify the folder where the search index will be stored. It has to be a location with plenty of free space as the size of the index is about 10% - 20% size of the whole archive. The default index location is under C:\Program Files\Sunbelt\Fulltext. To change it, use the Browse button.

elt\Fulltext. To change it, use the Browse button. Sunbelt Search for Sunbelt Exchange Archiver 4.2

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(Another fulltext search engine which can be installed is MS Search. For more information see
(Another fulltext search engine which can be installed is MS Search. For more information see

(Another fulltext search engine which can be installed is MS Search. For more information see the “Install Package Guide”.)

The installation summary displays settings you have specified in previous steps. It is useful to print the summary. Click Install button to start the installation. Wait while the components are being installed. When the installation finishes, click Finish.

IMPORTANT: To use the Sunbelt Search, you need to upload and enable the appropriate post- processing plugin. This process is described in the “Enable Sunbelt Search” section.

How to update from 3.9 to 4.1

The installation process for Sunbelt products has changed significantly in version 4.0 and the fulltext search engine has also changed. Therefore, direct update from earlier versions is not possible.

NOTE: In Sunbelt versions lower than 4.0 a Legacy Fulltext search engine was used. Since version 4.0, a new fulltext search engine is installed – Sunbelt Search.

Administrators can decide to install new Sunbelt Search as a fulltext search engine or continue using Legacy fulltext. Independently of the administrator’s intention the updating process differs for dedicated fulltext server and fulltext server installed with all other components on one machine (all in one installation).

Dedicated fulltext server

To use new Sunbelt Search – Legacy fulltext has to be uninstalled. Then install Sunbelt Search as described in the previous section.

IMPORTANT NOTE: All archived emails and documents will have to be reindexed. To do so, configure the post-processing plugin and the plugin’s bookmark date has to be reset, so that older documents are reindexed (see the next section “Enable Sunbelt Search”).

Further, in the Sunbelt Exchange Archiver Enterprise Manager on the Tools/ Options / Search settings make sure that the Sunbelt Search server option is selected.

In this case that legacy fulltext is installed on a separate machine, the administrator has two options:

1. Continue using Legacy fulltext – in this case, an update is not needed, you can just continue to use legacy fulltext.

not needed, you can just continue to use legacy fulltext. Sunbelt Search for Sunbelt Exchange Archiver

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NOTE: Settings in the Sunbelt Exchange Archiver Enterprise Manager should be the following: on the
NOTE: Settings in the Sunbelt Exchange Archiver Enterprise Manager should be the following: on the

NOTE: Settings in the Sunbelt Exchange Archiver Enterprise Manager should be the following: on the Tools/ Options / Search settings check the Legacy fulltext option and enter the name of your Fulltext server.

However, on the archiver server, if you start the mailbox permission synchronization after this change, the fulltext permissions will not be set. You have to create a new registry key to support the old legacy search option: USELEGACYFULLTEXT (REG_DWORD) and you need to set it to value 1. This will cause the synchronization to synchronize also fulltext permissions when the permission synchronization is performed. The manager service must be restarted after this change.

All in one installation

In this case, the fulltext server and other components of Sunbelt Exchange Archiver are installed on one machine. When the Sunbelt Exchange Archiver was updated to version 4.1, fulltext feature was uninstalled. You can choose either to reinstall old Legacy fulltext or to install new Sunbelt Search:

If you have decided to continue using Legacy fulltext, you have to install and reconfigure it again using the Fulltext setup v3.80.1 (it is the last fulltext setup where Legacy Fulltext was supported)

NOTE: As a next step, Sunbelt Exchange Archiver must be configured to use the Legacy fulltext. In the Sunbelt Exchange Archiver Enterprise Manager on the Tools/ Options / Search settings tab, select the check the Legacy fulltext option and enter the name of your Fulltext server.

If you start the mailbox permission synchronization after this change, the fulltext permissions will not be set. You have to create a new registry key:

USELEGACYFULLTEXT (REG_DWORD) and you need to set it to value 1. This will cause the synchronization to also synchronize fulltext permissions when the permission synchronization is performed. The manager service must be restarted after this change.

If you want to use new Sunbelt Search, install it as described in the previous section.

IMPORTANT NOTE: All archived emails and documents will have to be reindexed. To do so, configure the post-processing plugin and the plugin’s bookmark date has to be reset, so that older documents are reindexed (see the next section “Enable Sunbelt Search”).

Further, in the Sunbelt Exchange Archiver Enterprise Manager on the Tools/ Options / Search settings make sure that the Sunbelt Search server option is selected.

sure that the Sunbelt Search server option is selected. Sunbelt Search for Sunbelt Exchange Archiver 4.2

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Enable Sunbelt Search After the Sunbelt Search has been installed (as described in the previ
Enable Sunbelt Search After the Sunbelt Search has been installed (as described in the previ

Enable Sunbelt Search

After the Sunbelt Search has been installed (as described in the previous sections), it has to be enabled. To do so, you need to upload and enable the appropriate post-processing plugin. For all Sunbelt products it is done after installation in the Manager console. The plugin can be found on the Sunbelt server in C:\Program Files \ Common Files \ Pam \

Services \ PamPostProcessing \ Plugins.

In the following lines we will guide you through the process of plugin configuration for Sunbelt Exchange Archiver.

Sunbelt Exchange Archiver

To enable the Sunbelt Search plugin, follow these steps:

Run the Sunbelt Exchange Archiver Enterprise Manager on the Sunbelt server (click Start\ Programs\ Sunbelt \ Sunbelt Exchange Archiver \ Enterprise Manager or run it from C:\Program Files\ Sunbelt \ Sunbelt Exchange Archiver \ Applications\ EnterpriseManager\ PamEnterpriseMan.exe). This will open the Sunbelt Exchange Archiver Enterprise Manager window. On the View menu, select Manager view.

In the Manager view, click on the Post Processing tab. Click on the Add button.

NOTE: You may also click with your right mouse button inside the left pane and in the context menu select New Plugin.

Installed plugins will be loaded in the Add Plugin pop-up window. Select the

PostProcessSunbeltSearchIndex.SearchIndexPlugin in the down-drop box and click Add.

in the down-drop box and click Add . The plugin becomes listed on the Post Processing

The plugin becomes listed on the Post Processing tab in Sunbelt Exchange Archiver

Enterprise Manager. By default it is active.

t e r p r i s e Manager . By default it is active. Sunbelt

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When a new plugin is added onto the Post Processing tab, there are no mailboxes
When a new plugin is added onto the Post Processing tab, there are no mailboxes

When a new plugin is added onto the Post Processing tab, there are no mailboxes specified for it by default. The administrator needs to specify the mailboxes.

NOTE: If no mailboxes are selected then post processing will not process any archived emails and attachments.

On the Post Processing tab, select the desired plugin. Right-click it and in its context menu click Edit Plugin.

Right-click it and in its context menu click Edit Plugin . In the Plugin properties window

In the Plugin properties window you may choose for which mailboxes you want to apply the plugin, i.e. which mailboxes will be indexed for fulltext searching. Check:

Apply for all mailboxes or Apply for selected mailboxes and click the Mailboxes

button

NOTE: Make sure that the Plugin is active is checked so that the plugin is enabled.

Plugin is active is checked so that the plugin is enabled. Sunbelt Search for Sunbelt Exchange

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In the Plugin mailboxes window click on the Add button to add mailboxes. In the
In the Plugin mailboxes window click on the Add button to add mailboxes. In the
In the Plugin mailboxes window click on the Add button to add mailboxes. In the

In the Plugin mailboxes window click on the Add button to add mailboxes.

window click on the Add button to add mailboxes. In the Select mailbox or group enter

In the Select mailbox or group enter the name of a mailbox in the text box or double- click the desired mailbox in the list. In the Selected objects dialog you can check which users you have selected. Confirm by clicking OK.

which users you have selected. Confirm by clicking OK . Sunbelt Search for Sunbelt Exchange Archiver

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Click Close . In some cases you will have to specify the bookmark date (see
Click Close . In some cases you will have to specify the bookmark date (see
Click Close . In some cases you will have to specify the bookmark date (see

Click Close. In some cases you will have to specify the bookmark date (see further).

you will have to specify the bookmark date (see further). In case you want to apply

In case you want to apply Sunbelt Search plugin also for emails having been archived before this plugin was enabled, you need to set it in a bookmark date. Bookmark date serves as a pointer to the last processed document. Post processing processes only documents which are newer than the bookmark date. If you want to reindex older documents, you have to reset the bookmark. Reindexing is necessary e.g. when upgrading from old Legacy fulltext to our new Sunbelt Search.

from old Legacy fulltext to our new Sunbelt Search. Sunbelt Search for Sunbelt Exchange Archiver 4.2

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How to specify a bookmark date: Right-click the desired plugin and click Set Bookmark from
How to specify a bookmark date: Right-click the desired plugin and click Set Bookmark from

How to specify a bookmark date:

Right-click the desired plugin and click Set Bookmark from the context menu.

In the Enter bookmark window specify the desired time. Click OK.

NOTE: You may notice that the bookmark date becomes displayed on the Post Processing tab in the right pane.

displayed on the Post Processing tab in the right pane. NOTE: If you reset the bookmark

NOTE: If you reset the bookmark date, the change takes effect immediately, there is no need to disable and enable the plugin.

NOTE: If you remove a plugin by using the Remove button, it will stop completely and all information about processed documents will be lost. However, the index remains. If you then load that plugin again, you need to configure it. It will process all documents again, but the index will not change.

Configure Sunbelt Search

Configuration of Sunbelt Search consist of 2 steps:

1. Configuring Post Processing

2. Configuring ExchangePAMWS to interact with the Sunbelt Search service.

Post processing configuration (indexing side – PAMSearch server):

1. Open the PAMPostProcessingSv.exe.config file on the PAM4Exchange server, standard location:

C:\Program Files \ Common Files \ PAM \ Services \ PamPostProcessingSv \ PAMPostProcessingSv.exe.config

2. Check the lucenefturi key in the <exchange> section. It contains the remoting address for the PAMSearch service. Example:

<add key="lucenefturi" value="tcp://PMAC-EX2007:8228/PamSearch" />

value="t cp://PMAC-EX2007:8228/PamSearch" /> Sunbelt Search for Sunbelt Exchange Archiver 4.2

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3. Ensure that the hsmserver key in th e <exchange> section does not contain “localhost”.
3. Ensure that the hsmserver key in th e <exchange> section does not contain “localhost”.

3. Ensure that the hsmserver key in the <exchange> section does not contain “localhost”. It shall contain the name of the HSM server, otherwise PAMSearch will look for HSM locally.

4. After setting the correct configuration restart the post processing service.

ExchangePAMWS configuration (search provider side – PAM4Exchange server)

1. Open the ExchangePAMWS web.config file on the PAM4Exchange server, standard location:

C:\Program Files\Sunbelt\SEA\Web\ExchangePamWS\web.config

2. Check the lucenefturi key. It contains the remoting address for the Sunbelt Search service. Example:

<add key="lucenefturi" value="tcp://PMAC-EX2007:8228/PamSearch" />

3. Test the searching functionality by archiving some sample emails, logging in to the ArchiveWeb and making a test search query.

How to conduct fulltext search

Fulltext search is a part of two applications :

Sunbelt Exchange Archiver Outlook AddIn

ArchiveWeb

ArchiveWeb is an integral part of all Sunbelt products. It is used for browsing archived emails and/or files. On the contrary, Sunbelt Exchange Archiver Outlook Addin is applicable just for Sunbelt Exchange Archiver.

Sunbelt Exchange Archiver Outlook AddIn fulltext search

In case of our Sunbelt Exchange Archiver product, users can have Sunbelt Exchange Archiver Outlook Addin installed. It allows administering of all archived and non- archived emails directly in Outlook. Furthermore, the user can directly use fulltext search in archived e-mails and attachments if the Sunbelt Search was installed.

Fulltext search can be used not only for searching through in archived emails and attachments but even for searching in emails which were archived but are not accessible in Outlook any more. The service is accessible either from the Sunbelt Exchange Archiver menu or from Sunbelt Toolbar. (See the screenshots below.)

menu or from Sunbelt Toolbar . (See the screenshots below.) Sunbelt Search for Sunbelt Exchange Archiver

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By clicking on Fulltext search in the Sunbelt Exchange Archiver menu, or by clicking on
By clicking on Fulltext search in the Sunbelt Exchange Archiver menu, or by clicking on
By clicking on Fulltext search in the Sunbelt Exchange Archiver menu, or by clicking on
By clicking on Fulltext search in the Sunbelt Exchange Archiver menu, or by clicking on

By clicking on Fulltext search in the Sunbelt Exchange Archiver menu, or by clicking

on the Search icon on the toolbar, you will get the following window displayed.

on the toolbar, you will get the following window displayed. You can enter the desired word

You can enter the desired word or expression in the provided text box. Click Search. The entered keyword is subsequently looked for in the:

subject;

keyword is subsequently looked for in the:  subject; Sunbelt Search for Sunbelt Exchange Archiver 4.2

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 email body;  attachments; The result of the search is then displaye d in
 email body;  attachments; The result of the search is then displaye d in

email body;

attachments;

The result of the search is then displayed in the Search results pane, where you can retrieve emails simply by selecting an email and clicking on the Display button or by double-clicking the desired email.

Display button or by double-clicking the desired email. The entered words can be combined usi ng

The entered words can be combined using logical operators AND, OR. The operator AND is not mandatory. In the case no logical operator is included, the fulltext search query engine searches for documents containing all the given words.

searches for documents containing all the given words. Sunbelt Search for Sunbelt Exchange Archiver 4.2
searches for documents containing all the given words. Sunbelt Search for Sunbelt Exchange Archiver 4.2

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Example: search for ‘test AND fulltext’ is the same as search for the string ‘test
Example: search for ‘test AND fulltext’ is the same as search for the string ‘test

Example: search for ‘test AND fulltext’ is the same as search for the string ‘test fulltext’ or ‘fulltext test’.

The searched word (or string) can be also specified by a pattern. The pattern contains the character string to search for and can contain a wildcard: ?, * (see Appendix).

search for and can c ontain a wildcard: ?, * (see Appendix). NOTE: Fulltext search is

NOTE: Fulltext search is not case sensitive.

When you intend to look for a phrase (e.g. a group of words that functions as a single unit in the syntax of a sentence) you should use quotation marks “ ”.

Example: When searching for the phrase “text search” you won’t get as a result a mail containing the phrase “fulltext search”.

There is a counter for each word, which counts the number of occurrences of each respective word having been searched for. The number of occurrences is included under the Rank column. The outcome of the fulltext search is listed descending, depending on the number listed under the Rank column.

depending on the number listed under the Rank column. Sunbelt Search for Sunbelt Exchange Archiver 4.2

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ArchiveWeb fulltext search With Archive Web the user can easily access his/her own archived emails
ArchiveWeb fulltext search With Archive Web the user can easily access his/her own archived emails
ArchiveWeb fulltext search With Archive Web the user can easily access his/her own archived emails

ArchiveWeb fulltext search

With Archive Web the user can easily access his/her own archived emails or files, as well as others. Additionally, the user can search through them by using advanced options. Access to archived documents (in case of Sunbelt File Archiver) depends on the rights set in the file system. Access rights to other users‘ mailboxes for the given user (in case of Sunbelt Exchange Archiver) are set in Mailbox Rights Manager of Sunbelt Exchange

Archiver Enterprise Manager.

The Search text box in the upper part of the window was designed for fast and easy searching in archives. Enter the desired expression and click on the search icon adjacent to the Search text box. The defined expression will be searched for in Sunbelt Exchange Archiver archive as well as Sunbelt File Archiver archive.

NOTE: Email attachments, email bodies and file contents are searched through only if Sunbelt Search is installed (as described in the previous sections).

To start searching with advanced search options, just click on the Search tab in the navigation pane. The Search menu contains the following nodes:

Common search – allows you to search in all archived emails and files (accessible only when both products – Sunbelt Exchange Archiver and Sunbelt File Archiver – are installed in the environment) Sunbelt Exchange Archiver – allows you to search in archived emails (accessible if Sunbelt Exchange Archiver is installed in the environment) Sunbelt File Archiver – allows you to search in archived files (accessible if Sunbelt File Archiver is installed in the environment) Search templates – contains saved search templates and search results

– contains saved search templates and search results Sunbelt Search for Sunbelt Exchange Archiver 4.2

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NOTE: In the Common search query you can specify search criteria which are common both
NOTE: In the Common search query you can specify search criteria which are common both

NOTE: In the Common search query you can specify search criteria which are common both for Sunbelt File Archiver archive and Sunbelt Exchange Archiver archive. Should you wish to apply more advanced criteria either for Sunbelt File Archiver or Sunbelt Exchange Archiver, use the respective node.

In the next sections we deal with different search types (Common search, Sunbelt Exchange Archiver and Sunbelt File Archiver search) one by one.

Common search

To search in both Sunbelt File Archiver as well as Sunbelt Exchange Archiver archives, you can use the common search option. After clicking the Common search node, you can enter your search criteria in the main pane.

IMPORTANT NOTE: The Fulltext search is an advanced search feature. In addition to basic search (searching in subject, recipient, file name, folder etc.), fulltext searches for the given expression also in the email body, attachments and file content.

Fulltext is active for the Sunbelt Exchange Archiver or Sunbelt File Archiver archive only when:

Sunbelt Search feature was installed during the product installation respective post processing plugin was configured in the Sunbelt Exchange Archiver/Sunbelt File Archiver Manager

To start fulltext searching, enter the desired word, phrase, or combination of words with logical operators (AND, OR) or word with patterns into the Fulltext text box.

NOTE: For more information on search patterns and queries which can be used in the Fulltext

text box, click the Information icon (

pattern s and queries which can be used in the Fulltext text box, click the Information

) next to the text box.

Further, you can specify your search criteria in more details by using the Name/subject and Folder text boxes. In that case files/emails with the given name/subject or residing in the specified folder will be searched for. In the Size text boxes the minimal and maximal size limits can be entered. Do not forget to select the correct size units (B, KB, MB, GB). Use the Created on text boxes to look for mails received or files archived during a specific time period (date format is YYYY/Month/DD).

In the Tagged with section, you can set search criteria regarding the tags. By checking the respective check box, select which tag category should be searched through. Further, if you click Mark with all tags radio button, the search result will contain only emails and documents which are tagged with ALL selected tags. If you click Mark with any texts

with ALL selected tags. If you click Mark with any texts Sunbelt Search for Sunbelt Exchange

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radio button, the search result will contain emails and documen ts tagged with any of
radio button, the search result will contain emails and documen ts tagged with any of

radio button, the search result will contain emails and documents tagged with any of the selected tags.

Finally click Search. For Common search the result list is limited to 5 items. Click Show All to see all results. Search results can be saved, exported, tagged etc. – see the “ArchiveWeb manual”.

Sunbelt Exchange Archiver

Under the Sunbelt Exchange Archiver node,k you can search in archived emails with search criteria specific for email archive. To start the search, click on the Search / Sunbelt Exchange Archiver node in the left-pane. The Search pane gets displayed in the right pane of the window. Enter the desired word, phrase, or combination of words with logical operators (AND, OR) or word with patterns into the Fulltext text box. By selecting the respective check boxes under the Fulltext text box, define whether the query should be searched for in:

Subject

Message body

Attachment

Comment

NOTE: For more information on search patterns and queries which can be used in the Fulltext

text box click the Information icon (

enabled only if Sunbelt Search was installed and the post processing plugin was configured in the Sunbelt Exchange Archiver Manager as described in the previous sections.

Archiver Manager as described in the previous sections. ) next to the text box. Please note

) next to the text box. Please note that the fulltext search is

You can also specify your search criteria in more details by using the Subject and From text boxes. In that case emails with the given subject and/or sender (From text box) will be searched for. You do not need to enter the whole name in the From text box. If you click the Resolve button, all senders‘ names containing the specified string will be displayed and you can choose which sender(s) you want to search for.

The Sent To text box,.(the possibility to search for emails sent to given recipients) is available if the “Recipients” post processing plugin is installed (see the “ArchiveWeb manual”). In the Sent To text box, enter the desired recipient (more recipients have to be separated by semicolon “;”). You do not need to enter the whole name. If you click the Resolve button, all recipients names containing the string specified in the Sent To text box will be displayed and you can choose which recipient(s) you want to search for.

In the Recipient type down-drop box you can further specify your criteria, i.e. specify whether the desired recipient(s) appeared on the To, Cc or Bcc line, on any of them or only on the To line as the only person when the email was sent. In the Tagged with section you can specify which category of tagged emails should be searched through.

which category of tagged emails should be searched through. Sunbelt Search for Sunbelt Exchange Archiver 4.2

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Further, if you click Marked w ith all tags radio button, the se arch result
Further, if you click Marked w ith all tags radio button, the se arch result

Further, if you click Marked with all tags radio button, the search result will contain only emails which are tagged with ALL selected tags. If you click Marked with any texts radio button, the search result will contain emails tagged with any of the selected tags.

If you are given access rights to other mailboxes, you may want the search to be conducted in these mailboxes, too. If that is the case, select the desired mailboxes on the Mailboxes tab or check Select all check box to search in all accessible mailboxes.

NOTE: Partially accessible mailboxes have little red lock attached to the icon.

Other search settings can be specified on the More choices tab:

If Search in version is checked, each email version satisfying search criteria will be listed separately in search results list If Search in deleted documents is checked, ITEMS MARKED FOR DELETION IN THE ARCHIVE WILL BE SEARCHED, too

NOTE: Should you check also the only in deleted documents check box, only items marked for deletion will be searched.

NOTE: Email is marked for deletion in the archive, if it was, for instance, deleted from Outlook using the Sunbelt Exchange Archiver AddIn functionality. In Search Results it is highlighted in red. Such an item cannot be restored using the Sunbelt Exchange Archiver Enterprise Manager. However, when such items are found, they can be exported to predefined mailbox or PST file (see the “ArchiveWeb manual”).

If you select Compare search result with mailbox content, items in the search results which have no shortcuts on MS Exchange (so called lost items) will be highlighted in blue.

On the Advanced tab you may restrict your search by setting some other criteria in the Field, Operation, and Value: fields, e.g.

Field: Archiving date Operation: On Value: month/day/year 01/02/2007

Then click Add. Your specification will be displayed in the list view. In the same way add as many criteria as you need. You can remove the specific or all criteria from the list by clicking Delete or Delete all buttons. Search results can be saved, exported, tagged etc. using the Actions menu – see the “ArchiveWeb manual”.

using the Actions menu – see the “ArchiveWeb manual”. Sunbelt Search for Sunbelt Exchange Archiver 4.2

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Appendix Sunbelt Search basic syntax references Terms A search query can consist of terms and
Appendix Sunbelt Search basic syntax references Terms A search query can consist of terms and

Appendix

Sunbelt Search basic syntax references

Terms

A search query can consist of terms and operators. There are two types of terms:

A Single Term is a single word such as "test" or "hello".

A phrase is a group of words surrounded by double quotes such as "hello dolly" (the

word order specified by the query is relevant).

Multiple terms can be combined together with Boolean operators to form a more complex query (see below).

Wildcard Searches

Sunbelt Search supports single and multiple character wildcard searches.

Characters

Character

Description

Example

?

single character wildcard; replaces any single character

te?t matches text, test etc.

*

multiple character wildcard; replaces 0 or more characters

test* matches test, tests, tester etc.

NOTE: The first 2 characters of the search phrase cannot contain any of the above mentioned wildcard specification characters, i.e. ? or *.

Boolean operators

Boolean operators allow terms to be combined through logic operators. Sunbelt Search supports AND, "+", OR, NOT and "-" as Boolean operators.

NOTE: Boolean operators must be ALL CAPS.

Characters

Character

Description

Example

OR

links two terms and finds a matching document if either of the terms exist in a document. This is equivalent to a union using sets. The symbol || can be used in place of the word OR.

"test data" OR test

searches for documents that contain either "test

searches for documents that contain either "test Sunbelt Search for Sunbelt Exchange Archiver 4.2

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    data" or just "test" AND It is the default conjunction operator. This "test
    data" or just "test" AND It is the default conjunction operator. This "test
   

data" or just "test"

AND

It

is the default conjunction operator. This

"test data" AND "test server"

means that if there is no Boolean operator between two terms, the AND operator is

used. The AND operator matches documents where both terms exist anywhere in the text of a single document. This is equivalent to an intersection using sets. The symbol && can be used in place of the word AND.

searches for documents that contain "test data" and "test server"

+

requires that the term after the "+"

+test data

symbol exist somewhere in a the field of

a

single document

searches for documents that must contain "test" and may contain "data"

NOT

excludes documents that contain the term after NOT. This is equivalent to a difference using sets. The symbol ! can be used in place of the word NOT Note: The NOT operator cannot be used with just one term. For example, the following search will return no results:

"test data" NOT "test server"

searches for documents that contain "test data" but not "test server"

NOT "test server".

-

excludes documents that contain the term after the "-" symbol

"test data" -"test server"

searches for documents that contain "test data" but not "test server"

Grouping

Sunbelt Search supports using parentheses to group clauses to form sub queries. This can be very useful if you want to control the boolean logic for a query. To search for either "test" or "server" and "data" use the query:

(test OR server) AND data

and "data" use the query: (test OR server) AND data Sunbelt Search for Sunbelt Exchange Archiver

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This eliminates any confusion and makes sure that "data" must exist and either term "test"
This eliminates any confusion and makes sure that "data" must exist and either term "test"

This eliminates any confusion and makes sure that "data" must exist and either term "test" or "server" may exist in the document.

Escaping Special Characters

Sunbelt Search supports escaping special characters that are part of the query syntax.

The current list special characters are: + - && || ! ( ) { } [ ] ^ " ~ * ? : \

To escape these character and suppress their special meaning use the "\" (backslash) before the character. For example to search for "(1+1):2" use the query:

\(1\+1\)\:2

to search for "(1+1):2" use the query: \(1\+1\)\:2 Sunbelt Search for Sunbelt Exchange Archiver 4.2

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