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 difference between ISO 9001 and ISO 9000:

ISO 9000 Vs. 9001. ISO 9000 is a series, or family, of quality management standards, while ISO


9001 is a standard within the family. The ISO 9000 family of standards also contains an
individual standard named ISO 9000. This standard lays out the fundamentals and vocabulary
for quality management systems (QMS)

 Why is ISO 9001 important?


ISO 9001 aims to provide a practical and workable Quality Management System for improving
and monitoring all areas of your business. ... Implementing an effective and robust ISO
9001 Quality Management System (QMS) will help you to focus on the important areas of your
business and improve efficiency

 What does ISO 9001 mean?


ISO 9001 is defined as the international standard that specifies requirements for a quality
management system (QMS). Organizations use the standard to demonstrate the ability to
consistently provide products and services that meet customer and regulatory requirements

 principles of ISO 9000:

The ISO 9000:2015 and ISO 9001:2015 standards are based on seven quality management
principles that senior management can apply for organizational improvement:
 Customer focus.
 Leadership.
 Engagement of people.
 Process approach.
 Improvement.
 Evidence-based decision-making.
 Relationship management.


the purpose of the ISO:
The International Organization for Standardization (ISO /ˈaɪsoʊ/) is an international standard-
setting body composed of representatives from various national standards organizations.
Founded on 23 February 1947, the organization promotes worldwide proprietary, industrial and
commercial standards
 quality management principles:
“Quality management principles” are a set of fundamental beliefs, norms, rules and values
that are accepted as true and can be used as a basis for quality management. The QMPs can
be used as a foundation to guide an organization's performance improvement

 Benefits of ISO 9001:2015:


 Become more cost-efficient
 Increased credibility and competitiveness
 Lower costs and shorter cycle times through effective use of resources
 Enhanced customer satisfaction and improved customer loyalty leading to repeat
business
 Increased revenue and market share obtained through flexible and fast responses to
market opportunities
 Integration and alignment of internal processes which will lead to increased productivity
and results
 Consistency in the delivery of your product or service
 Improved communication, planning and administration processes

 Why do we need a QMS?

A QMS helps coordinate and direct an organization's activities to meet customer and regulatory
requirements and improve its effectiveness and efficiency on a continuous basis. ... Quality
management systems serve many purposes, including: Improving processes. Reducing waste.

 quality standards:
Quality standards are defined as documents that provide requirements, specifications,
guidelines, or characteristics that can be used consistently to ensure that materials, products,
processes, and services are fit for their purpose

 What is meant by total quality management?


A core definition of total quality management (TQM) describes a management approach to
long-term success through customer satisfaction. In a TQM effort, all members of an
organization participate in improving processes, products, services, and the culture in which
they work
 How does ISO 9001 improve quality?
A certified ISO 9001 quality management system ensures clear processes and
(communication) structures, tasks and responsibilities throughout the entire organization. This
increases the involvement of your staff, which improves the working atmosphere and reduces
the pressure of work

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