Housekeeping Plan

Version Date: Wednesday, October 14, 2020

Client the section or the item to view steps and procedures

Section I – General Policies
General House Home
Section VII – Home Confinement
Confinement
Employee Shifts and Schedules Home Confinement
Professionalism Returning From Home Confinement
General Security
Compliance
Section X – Compliance
Forms
Section II – Forms for Review
for Review Searches and Confiscated Items
Linen Exchange Narcotic Identification Kit (NIK)
Detail Assignments In-House Drug Aftercare
Details Not Completed Violations
Detainees InHouse Section XI - Violations
Enforce All House Rules
Informal Resolutions and Significant Incident
Orientation & Arrival Incident Reports
Section III – Orientation & Arrivals
Investigations
New Arrival Process
Hearings
Orientation
PREA Discharges
Section XII – Discharges
Scheduled Discharges
Program
Section IV – Program Reporting
Planning
Evaluations
Section XIII – Driving & Cell
Driving Phones
& Cell Phones
Individual Program Plan
Driving
Ohio Risk Assessments System (ORAS)
Cell Phones
Transitional Skills
Contacts Entry
File Review

Employment
Section V – Employment & Housing
& Housing General
Section XIV – General Duties
Duties
Telephone
Job Searching
Gmail
Pre-Employment
Access
Employment
R3M
Training
Programs
Releasing Emergency
Section XV – Emergency Procedures
Procedures
Furloughs General Safety
Program Review Search Procedures
Section VI – Program Review Power Outage
Program Review Team (PRT)
Levels and Level Maintenance PREA
PRT Reporting FORMS
Passes
Extended Passes
ShadowTrack VeriTracks R3M
Manual Workbook Manual
M M

Blank New Job

Forms Training! Description
Click to view: Using the manual M M

Phone Phone Transitional Personnel

Manual List Skills Manual
M l
Version Date:10/14/2020 1:43:00 PM
HOUSEKEEPING PLAN
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Section I – General House Policies

Employee Shifts and Schedules

• Employees are required to work all hours of their scheduled shifts. If you need to leave
your shift early for any reason you must first contact the Program Director.
• Case Management staff should have their schedules posted.
• Employees are expected to report to work on time for their scheduled shifts. If you are
going to be late you must immediately notify the Program Director
• If you are calling in sick for your scheduled shift you must inform the employees at the
Front Desk so they may inform your clients, if necessary. You must also inform the
Program Director at 314-361-2802 ext 105 and Human Resource by telephone at 314-
361-2802 extension 128 or email.
• If you choose to leave the facility during your designated lunch break time you must clock
out and then clock back in upon your return to the facility. If you need to leave the facility
for any reason other than for your designated lunch period, you must first inform the
Program Director.
• If you wish to change shifts with another employee, you must obtain the approval of the
Program Director. This must be done a minimum of one business day in advance of the
desired shift change. You may not make the shift change, unless the Program Director
has first given authorization for the change. Shift changes that result in overtime for one
or more employees will not be approved.
• If you wish to submit a vacation request, you must submit the request on a vacation slip
and present to slip to your immediate supervisor for authorization.
Professionalism (Conduct yourself in a professional manner)
• Staff conversation with one another should be professional and polite
• Staff should not gossip or harass other staff members for any reason at any time.
• Clients must address Staff by their last names (example: Mr. Jones or Ms. Smith) and
NEVER by their first names
• Staff cell phone, laptop, net book, and electronic tablet usage while on the clock is limited
to the guidelines published in the Dismas House cell phone policy.
• All employees must dress appropriately and professionally when on the clock or within
the facility.
General Security
While walking throughout the facility, you should ensure all doors and windows are locked at the
all times. The computer lab, multipurpose room, laundry room and dining areas must be closed
and locked no later than 10:00 PM. Double-check to ensure that all Staff offices are locked after
hours. Any open windows should be closed and a corresponding entry should be made into the
Maintenance Log.

In the event of an alarm staff must respond immediately.

All Staff are expected to work together as a professional team. This includes being
courteous and respectful toward fellow employees, fully and regularly contributing toward
the workload of all assigned duties and responsibilities, being supportive of one another
in regard to Client related issues, maintaining clear and concise communication at all
times.

Version Date: Wednesday, October 14, 2020

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HOUSEKEEPING PLAN

Section II – Forms For Review

Staff will be tasked with providing the Quality Assurance Manager (QAD) with documentation to
confirm our facility’s compliance with the Statement of Work (SOW). To provide an accurate
record of items documented, completed and logged, staff will be charged with printing information
needed forms from our facility’s recording database. Once the forms are printed, submit the
verification of work completed to the QAD as directed. Additionally, this information will assist you
with completing your job assessments in a timely manner.

To view, print and submit the required documentation, follow the steps listed below:
The Director of Housekeeping or designee is responsible for ensuring that the following
routine inspections and procedures are conducted:

• Weekly assignment of Daily Assigned Housekeeping Details to any offenders

who are in the pre-employment job search phase of the program, and
subsequent tracking and quality control verification of all such Detail performance
• Daily interior and exterior total facility inspection by the Director or staff to ensure
the compliance of offenders who have been assigned Daily Assigned
Housekeeping Details; deficient areas to be either corrected immediately by the
inspecting staff or reassigned to the specific offender(s) depending on severity
and actual time of inspection in relation to the time detail was originally
performed
• Weekly cleaning by the Housekeeping staff of all areas in the facility, including
those that had been assigned to offenders
• Weekly inspection by Director of all designated Housekeeping supply and
storage areas
• Weekly interior and exterior total facility inspection by the Director to verify
performance of staff and to identify and schedule the correction of extraordinary
cleaning deficiencies
• Weekly cleaning of all staff offices on a posted regularly scheduled basis
• Weekly deep cleaning of all staff bathroom areas; to be in addition to the daily
cleaning of such areas by assigned offenders
• Weekly buffing of all appropriate flooring surfaces on at least one occurrence;
with the main floor areas being buffed a minimum of three times
• Quarterly deep cleaning of relatively inaccessible areas within the facility and
those areas that require temporary shutdown and/or restriction of general access
to allow for thorough cleaning
• Semi-annual cleaning of all exterior windows and glass surfaces, to be performed
specifically when and as weather permits
• Semi-annual clean-up and maintenance of all landscaped areas, to be performed
specifically when and as weather permits
• Performance of a monthly full inventory of all supplies and equipment
• Performance of a regularly scheduled weekly linen exchange and tracking of all
offenders who participated in each exchange
• Daily replenishing of New Arrival Linen Issue Kits in the Front Desk Monitor room
to ensure that an adequate supply is always on hand in relation to the anticipated
(scheduled) arrivals, plus an additional safety cushion reserve of three kits
• Daily replenishing and restocking of all items contained in the Cleaning Caddies
that are stored on the wire shelving in the Front Desk Monitor room
• The performance of regular “unscheduled” surprise offender room inspections in
conjunction with the Front Desk

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HOUSEKEEPING PLAN

Minor findings discovered during the above relevant inspections may be corrected on the
spot and noted on the inspection form. Other findings will be scheduled for timely
correction by Housekeeping, based on severity, or may be reassigned to the specified
offender. If warranted, a Voluntary Sign-Out Restriction will be placed on said offender
until they comply in a satisfactory manner.

Version Date: Wednesday, October 14, 2020