Completion transcript

Unit 1: Ethics and professionalism

Having completed this unit you have demonstrated that you can do the following:
• Act professionally and ethically at work
• Comply with rules and apply principles to changing situations
• Take different ethical stances as appropriate in different contexts
• Apply the fundamental principles of ethical behaviour at the work place

Unit 2: Personal effectiveness

Having completed this unit you have demonstrated that you can do the following:
• Prioritise, organise and manage your time effectively
• Use appropriate technology and media for given situations and manage the
risks associated with using such technologies including cyber security risks
• Maintain your professional competence and employability through
lifelong learning and personal development planning

Unit 3: Innovation and scepticism

Having completed this unit you have demonstrated that you can do the following:
• Recognise the difference between linear and lateral thinking
• Think differently and innovatively
• Challenge ‘groupthink’ and question the ‘status-quo’
• Act proactively and creatively
• Apply professional scepticism in a positive way

Unit 4: Commercial awareness, analysis,

evaluation and problem solving
Having completed this unit you have demonstrated that you can do the following:
• Show commercial awareness and business acumen
• Plan ahead and future proof yourself and your business
• Apply professional judgement and self-awareness
• Deeply analyse data and evaluate information using
relevant technologies such as big data analytics
Unit 5: Leadership and team working
Having completed this unit you have demonstrated that you can do the following:
• Recognise different styles of leadership and what makes an effective leader
• Identify those with different but complementary roles within teams
• Motivate and support people effectively in the short and long term
• Apply different approaches to various stages of team development
• Manage conflict and stress effectively
• Accept responsibility, but delegate authority appropriately

Unit 6: Communications and interpersonal skills

Having completed this unit you have demonstrated that you can do the following:
• Communicate clearly, sensitively and effectively,
using email, phone, and report writing
• Manage physical and virtual meetings effectively
• Use effective interpersonal skills using emotional intelligence
to clarify, support, motivate and resolve conflict

Unit 7: Final assessment

Having completed this unit you have demonstrated that you can do the following:
• Review and improve your CV
• Answer questions appropriately at interview
• Organise and prioritise your workload
• Analyse complex data to produce financial forecasts
• Write reports to communicate findings
• Motivate staff effectively
• Recognise different management styles
• Resolve conflicts
• Evaluate manpower needs
• Select suitable staff for available roles
• Manage committees
• Identify suitable strategic options
• Analyse implications of implementing alternative options
• Evaluate alternative options and select the most
suitable, acceptable and feasible options

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